Privacy Policy

Coca-Cola India Private Limited ("CCIPL," "we," "us") indirect subsidiary of The Coca-Cola
Company (“TCCC”) is committed to protecting the privacy of its visitors ("Visitors," "you") to
our Internet world wide web site available https://tu-icc24-be.coke2home.com (the “Site”/
“App”) that links directly to this privacy policy about the protection of personal information
online. We aim for the Site to be a safe and enjoyable environment for you.

This privacy policy (the "Policy") primarily describes:

• the information that we collect through the Site, which is hosted and operated from
India;
• the use and role of cookies and similar technologies on our website; and
• the security measures we have in place to protect the information we gather

This Policy does not govern our collection of information through any web site, or by any
other means, other than through the Site, or the collection of information by any parent,
subsidiaries, sponsors or affiliated companies ("Affiliated Entities").

For the purposes of this Policy, Process/processing shall mean a wholly or partly automated
operation or set of operations performed on digital personal data, and includes operations
such as collection, recording, organization, structuring, storage, adaptation, retrieval, use,
alignment or combination, indexing, sharing, disclosure by transmission, dissemination or
otherwise making available, restriction, erasure or destruction.

We encourage you to read this Policy before using our Site. By using the Site, you agree to
the terms and conditions of this Policy. If you do not agree to the terms and conditions of
this Policy, please do not use the Site.

1. Information CCIPL Gathers Through the Site.

CCIPL gathers two basic types of information through the Site: "Personal Information,"
information from which an individual can be identified, and "Aggregate Information," from
which an individual cannot be identified.

a. Aggregate Information. When you visit and interact with the Site, CCIPL and third
parties with whom CCIPL has contracted to provide services to CCIPL, may collect
anonymous information from three sources: server log files, cookies, and "pixel tags".

i. Server Log Files. Your Internet Protocol (IP) address is an identifying number that is
automatically assigned to your computer by your Internet Service Provider (ISP). This
number is identified and logged automatically in our server log files whenever you visit the
Site, along with the time(s) of your visit(s) and the page(s) that you visited. We use the IP
addresses of all Visitors to calculate Site usage levels, to help diagnose problems with the
Site's servers, and to administer the Site.
We may also use IP addresses to communicate or to block access by Visitors who fail to
comply with our Terms of Service. Collecting IP addresses is standard practice on the
Internet and is carried out automatically by many web sites.
ii. Cookies. Cookies are data that a web server transfers to an individual's computer for
record keeping purposes. Cookies are an industry standard used by most web sites and help
facilitate users' ongoing access to and use of a particular web site. Cookies do not cause
damage to your computer systems or files, and only the web site that transferred a
particular cookie to you can read, modify or delete such cookie. If you do not want
information collected through the use of cookies, there are simple procedures in most
browsers that allow you to delete existing cookies, to automatically decline cookies, or to be
given the choice of declining or accepting the transfer of particular cookies to your
computer. You should note, however, that declining cookies may make it difficult or
impossible for you to use portions of the Site.
iii. Pixel Tags. The Site may use so-called "pixel tags," "web beacons," "clear GIFs" or similar
means (collectively, "Pixel Tags") to compile aggregate statistics about Site usage and
response rates. Pixel Tags allow us to count users who have visited certain pages of the Site,
to deliver branded services, and to help determine the effectiveness of promotional or
advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell
the sender whether and when the email has been opened.

b. Personal Information. You are not ordinarily required to register or provide Personal
Information in order to access our Site, though certain functionalities (such as a
membership program, through which purchasers of products may receive discounts
on online purchases) may require registration. We collect Personal Information from
you only when you voluntarily provide it to us - for example, in contacting us through
the Site, answering surveys and polls, entering contests, and similar promotions,
signing up for email updates and announcements concerning our products and
special promotions, and purchasing CCIPL merchandise. Personal Information may
include your contact information (such as your name, postal address,
mobile/telephone numbers and/or email address), as well as your payment
information, such as credit card number and expiration date ("Payment
Information"), as and when required, which we may collect if you wish to purchase
any product or service made available through the Site ("Transaction").

2. Use and Disclosure of Information CCIPL Gathers Through the Site.

a. Personal Information. We may use your Personal Information in any of the following ways.
i. Communications. We encourage Visitors to contact us with questions and comments.
Personal Information may be used in order to respond to your questions and comments.
ii. Business Purposes. We may also use your Personal Information for internal business
purposes, such as analyzing and managing our businesses. The Personal Information you
provide through the Site may be combined with other information you provide to CCIPL (via
online or offline means), with demographic information and other information that is
publicly available, or with

other information about you that CCIPL may otherwise obtain online or offline in a legally
compliant manner.
iii. Transactions. When you take part in a Transaction through the Site such as purchasing
CCIPL merchandise, we may collect Payment Information from you related to such
Transaction as well as other Personal Information such as a shipping address so that we can
send you the products you have purchased. We may use your Personal Information or
Payment Information in order to complete the Transaction and, if applicable, to fulfill your
purchase. We may also provide such Payment Information to third parties as necessary to
complete your Transaction (for example, to process your credit card).
iv. Contests, competitions and other promotions. We may operate contests, competitions
and similar promotions through the Site that may require online registration (which may
include name, email, user ID and password). We typically ask you for certain Personal
Information when you enter and participate in, if applicable, a contest, competition or
similar promotion. We may share this Personal Information with third party sponsors of such
contests, competitions and promotions (irrespective of whether it is hosted by us), or
otherwise in accordance with the rules applicable to such contest, competition or
promotion. You should carefully review the rules of each contest, competition and
promotion in which you participate through the Site, as they may contain additional
important information about CCIPL's or a sponsor's use of your Personal Information. To the
extent that the terms and conditions of such rules concerning the treatment of your
Personal Information conflict with this Policy, the terms and conditions of such rules shall
control.
v. Special Promotions and Product Information. In addition, CCIPL may use your Personal
Information to provide you with updates and announcements concerning our products and
special promotions via Email, SMS, WhatsApp and/or other communication mediums. You
may opt-out of receiving these messages from us at any time (see "Contact Us" below).
vi. Critical Communications. From time to time, we may use your Personal Information to
relay important information regarding the Site, your Transactions, or changes to our terms,
conditions, and policies ("Critical Communications") to you. Because this information may be
critical to your use of the Site, you may not opt-out of receiving these communications sent
via emails or other media.
vii. Third Party Service Providers. We work with third parties who provide services, including
web site hosting, credit card processing, data analysis, newsletter services, promotional
activities, and other administrative services. We may share your Personal Information,
including your Payment Information, with such third parties for the purpose of enabling such
third parties to provide such services.
viii. Miscellaneous. Finally, we may disclose your Personal Information if we believe that we
are required to do so: (i) by law; (ii) to comply with legal process or governmental requests;
(iii) to enforce our Terms of Service; (iv) to protect our operations; (v) to protect the rights,
privacy, safety or property of CCIPL, you or others; and (vi) to permit us to pursue available
remedies or limit the damages that we may sustain.

c. Aggregate Information. We analyze Aggregate Information in order to enhance web

site security, track the popularity of certain pages of the Site, the success of our
email/other notifications, traffic levels on the Site and other usage data, all of which
helps us to provide content tailored to your interests, improve the Site and related
services and to otherwise enhance your experience on the Site. We may share
Aggregate Information with Affiliated Entities and other third parties.

3. Your rights over the Personal Information collected by us. You have the following
rights:
 a) to obtain a copy of your Personal Data together with information about how and on what
basis that Personal Information is processed and the details of the Data processors with
whom the Personal Information has been shared;
b) to rectify inaccurate Personal Data (including the right to have incomplete Personal Data
completed);
c) to request that we erase your Personal Data in limited circumstances.
d) To nominate another individual on your behalf to exercise these rights.

4. Other Important Notes Regarding Our Privacy Practices.

a) Special Note for Parents and Children. Our Site and the contents therein are intended for
a general audience and not intended for utilization directly by children under 18. If you are a
child under the age of 18 and desire to use this Site or purchase our applications or products
or use our services, please request your parent to register with us and to complete the
transaction. Any use of this Site or any of its features by a child under the age of 18 must be
with parental supervision. We do not contact children under the age of 18 about special
offers or for marketing purposes without a parent's permission. We do not knowingly collect
Personal Information from any children under age of 18.

b) Security. We have security measures and tools in place to help protect against the loss,
misuse, and alteration of the information under our control. Any time you provide us with
your credit card number, that credit card number is transmitted to us by your browser in an
encrypted format using industry-standard, SSL (secure socket layer) encryption. No method
of transmitting or storing data is completely secure. As a result, although we strive to protect
your Personal Information, we cannot guarantee the security of any information you
transmit to us through or in connection with the Site. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the security of any
account you might have with us has been compromised), you must immediately notify us of
the problem by contacting us in accordance with "Contact Us," below (note that physical
mail notification will delay the time it takes for us to respond to the problem).

c) Other Third-Party Sites. The Site may contain links to third party web sites. These linked
sites (including the web sites of Affiliated Entities) are not under CCIPL's control, and we are
not responsible for the privacy practices or the contents of any such linked site, or any link
contained in any linked site. We provide such links only as a convenience, and the inclusion
of a link on the Site does not imply endorsement of the linked site by CCIPL. If you provide
Payment Information or other Personal Information through any such third-party web site,
your transaction will occur on such third party's web site (not the Site) and the Personal
Information you provide will be collected by, and controlled by the privacy policy of, that
third party. It is important that you familiarize yourself with the privacy policies and practices
of any such third parties.

d) Retention of Personal Data. We will only retain your Personal Information for as long as it
is necessary to satisfy the purpose for which it was provided by you or collected by us (for
example, for the time necessary for us to answer queries or resolve problems). When the
Personal Information that we collect is no longer required in this way, we destroy or delete it
in a secure manner. In certain cases, we may have legal or regulatory obligations that require
us to retain specific records for a set period of time.

e) Assignment. We reserve the right to transfer any and all information that we collect from
users of the Site to a third party in the event of any merger, sale, joint venture, assignment,
transfer or other disposition of all or any portion of CCIPL's assets or stock (including without
limitation in connection with any bankruptcy or similar proceedings).

f) International Transfers of your Personal Information. The global nature of our business
means that your Personal Information may be disclosed within the TCCC Group located in
jurisdictions permitted by the laws of India. We also use some third-party suppliers to help
us provide business services. These third parties may have access to or host your Personal
Information but will always do so under our instructions and subject to a contractual
relationship. When these third parties are located in territories which may not offer an
equivalent level of protection to privacy as that applicable within India, we will take
reasonable steps to verify that your Personal Information receives a reasonable level of
protection.

g) Processing/process. A wholly or partly automated operation or set of operations

performed on digital personal data, and includes operations such as collection, recording,
organisation, structuring, storage, adaptation, retrieval, use, alignment or combination,
indexing, sharing, disclosure by transmission, dissemination or otherwise making available,
restriction, erasure or destruction.

h) Revocation of Consent. You may revoke your consent to use/process your Personal
Information by writing to us on the below mentioned Email address and we shall comply
with it as promptly as possible. However, we may retain certain information as mentioned in
Section 3(d).

5. Updating Your Information and Contacting Us.

CCIPL has procedures in place to keep your Personal Information accurate, complete
and up to date for the purposes for which it is collected and used. You may review
the information we have collected and where appropriate you may request that it be
corrected. We also provide you with several options for reviewing, correcting,
updating or otherwise modifying information you have previously provided:

1. You may email us at: [email protected]

2. You may call us at: 1800-208-2653

Please clearly indicate the information that you wish to review or have changed. We will
endeavor to comply with your request as soon as reasonably possible.

Note that despite any removal of or change to Personal Information requested there may
also be residual information that will remain within our databases and other records, which
may not be removed or changed.
6. Choice
From time to time, we may ask you to indicate whether you are interested in
receiving emails and other information from CCIPL. If you elect to receive these
communications, we will occasionally send you emails or other information that
match your requests and offer you promotions and coupons. If at any time you wish
to stop receiving these communications from us, please just let us know by emailing
or calling us using the contact information listed above in Contacting Us. Please
indicate the type of communications that you wish to stop receiving from CCIPL.

In addition, we do not disclose your Personal Information to third parties, including

CCIPL's subsidiaries, for the third-party's direct marketing purposes if we have
received and processed a request from you that your Personal Information not be
shared with third parties for that purpose. If you would like to submit such a request,
please just let us know by emailing or calling us using the contact information listed
above in Contacting Us. Please indicate that you request that CCIPL not disclose your
Personal Information to CCIPL's subsidiaries and/or other third parties for direct
marketing.

7. Changes to This Policy.

We reserve the right to change this Policy, and any of our policies or procedures
concerning the treatment of information collected through the Site, without prior
notice. You can determine when this Policy was last revised by referring to the "Last
Updated" legend at the top of this page. Any changes to our Policy will become
effective upon posting of the revised Policy on the Internet, accessible through the
Site. Use of the Site following such changes constitutes your acceptance of the
revised Policy then in effect. We encourage you to bookmark this page and to
periodically review it to ensure familiarity with the most current version of our Policy.

This Policy represents the sole, authorized statement of CCIPL's practices with
respect to the collection of Personal Information (defined below) through the Site
and CCIPL's use of such information. Any summaries of this Policy generated by third
party software or otherwise (for example, in connection with the Platform for Privacy
Preferences or "P3P") shall have no legal effect, do not bind CCIPL and/or The Coca-
Cola Company, shall not be relied upon in substitute for this Policy, and neither
supersede nor modify this Policy.

8. Consent Amendments
By using this Site, you consent to the terms of this Policy and to our use and
management of Personal Information for the purposes and in the manner herein
provided. Should this Privacy Policy change, we intend to take every reasonable step
to ensure that these changes are brought to your attention by posting all changes
prominently on our website for a reasonable period of time.
Your visit and any dispute over privacy are subject to this Policy. The said Policy shall
be governed by and construed in accordance with the laws of the Republic of India.
Further, it is irrevocably and unconditionally agreed that the courts of Gurugram,
India shall have exclusive jurisdiction to entertain any proceedings in relation to any
disputes arising out of the same.
This Policy © 2024 The Coca-Cola India Private Limited. All rights reserved.