WW 10 T 754 DBH
WW 10 T 754 DBH
WW 10 T 754 DBH
DRUM TYPE
The model code is on the next page.
SERVICE Manual
R E PAI R G U I DE
1. Safety Instructions
4. Troubleshooting
WW90T654DLH WW10T754DBH
5. Wiring Diagram
6. Reference
1. Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1-1. Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4-1. Information Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4-2. Problem check point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5. Wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5-1. Wiring Diagram (Simple) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5-2. Wiring Diagram (LED) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5-3. Wiring Diagram (Q-Drive). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6. Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6-1. WW6000T Project name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6-2. Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
1. SAFETY INSTRUCTIONS
Hazards or unsafe practices that may result in severe personal injury or death.
WARNING
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
► Following the repair by a non-authorised service provider, self-repair or non-professional repair of the product, Samsung is not
liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product
which does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to
repair the product by any person other than a Samsung certified service provider will not be covered by the warranty.
• (When servicing electrical parts or harnesses) Make sure to disconnect the power plug before servicing.
4 Failing to do so may result in a risk of electric shock.
• Advise consumers not to connect several appliances to a single power outlet at the same time.
4 There is a risk of fire due to overheating.
• When removing the power cord, make sure to hold the power plug when pulling the plug from
the outlet.
4 Failing to do so may damage the plug or power outlet and result in fire or electric shock.
• When the washing machine is not being used, make sure to disconnect the power plug from the
power outlet.
4 Failing to do so may result in result in accidental operation of the washing machine.
• Do not place or use gasoline, thinners, alcohol, or other flammable or explosive substances near the washing machine.
4 There is a risk of explosion and fire caused from electric sparks.
Safety Instructions _ 1
WARNING WHILE SERVICING
• Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded.
4 If faulty, replace it immediately.
Failing to do so may result in electric shock or fire.
• Completely remove any dust or foreign material from the housing, wiring and connection parts.
4 This will prevent a risk of fire due to tracking and shorts in advance.
• When connecting wires, make sure to connect them using the relevant connectors and check that they are properly connected.
4 Do not use tape instead of the connectors, it may cause fire due to tracking.
• Make sure to discharge the PBA power terminals before starting the service.
4 Failing to do so may result in a high voltage electric shock.
• When replacing the heater, make sure to fasten the nut after ensuring that it is inserted into the bracket-heater.
4 If not inserted into the bracket-heater, it touches the drum and causes noise and electric leakage.
• Advise consumers not to repair or service any part of the washing machine themselves.
4 This may result in personal injury and shorten the product lifetime.
2 _ Safety Instructions
CAUTION BEFORE SERVICING
• Do not sprinkle water onto the washing machine directly when cleaning it.
4 This may result in electric shock or fire, and may shorten the product lifetime.
• Do not place any containers with water or any other liquid on the washing machine
4 If the water is spilled, it may result in electric shock or fire. This will also shorten the product
lifetime.
• When wiring a harness, make sure to seal it completely so no liquid can enter.
4 Take care when disconnecting connectors, do not use excessive force as this may damage
the connector.
• Check if there is any residue that shows that liquid entered the electric parts or harnesses.
4 If any liquid has entered into a part, replace it or completely remove any remaining moisture from it.
• If you need to place the washing machine on its back for servicing purposes, place a support(s) on the floor and lay it down
carefully so its side is on the floor.
4 Do not lay it down on its front. This may result in the inside tub damaging parts.
• At least two people should work when working with heavy products.
Safety Instructions _ 3
2. FEATURES AND SPECIFICATIONS
2-1. SPECIFICATIONS
MODEL WW90T654DLH WW10T754DBH WW90T986DSH WW90T684DLH WW90T534DAW WW90T4540AX
Model name Front loading washing machine
Dimensions (mm) 600x850x550 600x850x600 600x850x600 600x850x550 600x850x550 600x850x550
Water pressure 50kPa-800kPa
Net weight (kg) 70 74 75 70 68 68
Wash and spin capacity 9 10.5 9 9 9 9
220V 150W
Washing
240V 150W
- please visit Samsung official website to receive most up-to-date information about software and product maintenance.
D
C
A
Image
Capacity 9 10.5 9 9 9 9 9
Drum
63 70.5 65.9 63 63 63 63
Volume
ECO
● ● ● ● ● X ●
BUBBLE
Add Wash ● ● ● ● X ● ●
Steam ● ● ● ● ● ● ●
Super
● ● ● ● X X ●
Speed
Wifi ● ● ● ● ● X ●
Q-DRIVE X 2nd ● X X X X
Hose Water
3 DC67-00675A To setup water supply. 1(★)
(Aqua-Stop)
Note
• (H) is supplied for specific models only among those without water supply hoses.
• Customer can purchase additional water supply and drain hoses from a service center.
• For built-in models, the spanner, water supply and drain hoses are not supplied. Both the water supply and drain hoses are
supplied during the installation.
19mm Pulley(1)
10mm
Double-ended Replaced by box driver
13mm
spanner Leg
19mm
Others
(screwdriver, nipper, long Common tools for servicing
nose pliers)
BACK FRONT
Assy Drawer
2. While holding down the release lever inside the
drawer (red box), slide open the drawer.
Assy Drawer
Assy Drawer
(Auto Dispense)
Assy Drawer
(Auto Dispense)
Assy Housing-Drawer
Assy Housing-Drawer
Assy Housing-Drawer
Assy Housing-Drawer
Frame Front
Assy Door
Door-Lock S/W
Door-Lock S/W
Diaphragm
Diaphragm
Information
No. Information Type Causes Corrective Actions
Code
- The part of the hose where the water level sensor is
located is damaged (punctured).
- The hose is clogged with foreign material. • Water level sensor fault.
- The hose is folded. • The water level sensor terminal is
- Too much lubricant has been applied to the insertion disengaged.
1 Water Level 1C
part of the air hose. •The part of the hose where the
- Hose engagement error (disengaged) water level sensor folded.
- Part fault (Faulty internal soldering) • Main PCB fault.
- The water level sensor terminal is disengaged.
- Main PBA fault
- The PBA connector terminal is not connected.
- The motor spin net is not engaged.
3C - The motor’s internal coil is damaged (short-circuited
or cut)
- Foreign material (a screw) has entered the motor.
- Motor overloaded due to too much laundry (Non
3C1 sensing) • Washing motor fault.
- PBA fault • Check Washing motor connector .
2 Motor
• Washing motor rotor/stator fault.
- The motor driving error from the PBA is weak :
3C2 • Main PCB fault .
Unstable relay operation, etc.
- The IPM terminal of the main PBA is not connected.
3C3
- The DD motor cover is out of place.
- The PCB housing terminal is not connected.
3C4 - PBA fault
- DD motor fault
- Foreign material is entering the water supply valve.
- The water supply valve terminal is not connected.
(Wire disconnected)
- The warm water and rinse connectors are wrongly
connected to each other. • Water supply valve fault.
4C - This occurs if the PCB terminal from the drain hose to • Main PCB fault.
3 Water Supply the detergent drawer is not connected. Check whether • Freezing by winter season.
the transparent hose is folded or torn.
- This occurs Water pressure is weak, a certain time
delay.
- This occurs Water Valve by freezing in winter season.
- T he water temperature is sensed as higher than 50 ˚C
4C2 -
in the Wool or Lingerie courses
- The pump motor impeller is damaged internally.
- The wrong voltage (220 V → 110 V) is supplied to the
parts.
• Drain pump fault.
- Part fault
• Freezing by winter season.
- This occurs due to freezing in the winter season.
4 Drain 5C • Check inside foreign material of
- The drain hose is clogged. (Injection error, foreign
drain pump.
material)
• Main PCB fault.
- Clogged with foreign material.
- The water pump terminal is not connected : rubber
band, bills, cotton, hair pins, coins.
30 _ Troubleshooting
Information
No. Information Type Causes Corrective Actions
Code
- The signals between the sub and main PBAs are not
sensed because of a communications error.
• Main PCB and Sub PCB Signal
- Check the connector connections between the sub
Detection fault.
5 Communication AC and main PBAs carefully. → Check for incorrect or
• Main PCB and Sub PCB wire
loose connections, etc.
connection fault.
- Remove the sub PBA C/Panel and check for any faulty
soldering.
- A button other than the Power button is continually
• When pressed Power button.
pressed (for more than 30 seconds).
SWITCH • When pressed button except for
6 BC2 - Deformation of an internal plastic injection part.
(Main relay ) power button.
- A screw for assembling the sub PBA is tightened too
• Main PCB relay fault.
much.
- When the temperature of the water is greater than or
• Washing temperature sensor
equal to 55 ℃, this code appears when the machine
check.
7 COOLING CC does not drain. (reason : It is unsafe for hot water to
drain as may burn if touched). • Description PL Accident
prevention.
- Temperature sensor fault, or incorrect use.
- A switch contact error because of a deformation of the
door hook.
- When the door is pulled by force.
dC - This occurs in the hot washes because the door is
pushed due to a pressure difference from internal
temperature changes. • Door lock switch fault.
- S/W contact fault because of LID TC “L” transformation. • Drain pump fault.
8 DOOR
- The door lock switch terminal is connected incorrectly. • Dry duct fan motor fault.
- The door lock switch terminal is broken. • Main PCB fault .
dC1
- This occurs due to Low insualtion of the wiring assy
- Main PCB fault
- This occurs if the Power switch is turned on/off
dC2 continually and too much heat is generated (This error
is difficult to be reproduced.)
HC - The washing heater is short-circuited or has a wire
disconnected.
- The washing heater in the tub has an error.(Contact
error, temperature sensor fault)
- If the water level sensor operates without water
HC1 because water is frozen or for any other reason and
the temperature sensor engaged at the bottom to
prevent overheating for the washing heater detects • Heater fault.
a temperature of 100 to 150 ˚C, the washing machine • Red temperature sensor at the
9 HEATER turns the input power off. center of the dry heater.
- This error occurs when the red temperature sensor at • Steam function fault.
the center of the dry heater operates (at a temperature • Freezing by winter season.
higher than 145 ˚C)
: Corrective action – Press the button at the center
HC2 lightly.
The washing machine will operate normally.
Alternatively, replace the temperature sensor ifthe
temperature sensing is unstable because of functional
degradation.
Troubleshooting _ 31
Information
No. Information Type Causes Corrective Actions
Code
- Heater engagement fault. (out of place)
- The air hose is out of place and water leakage occurs
during the spin cycle.
- The tub back at the safety bolts fixing part is broken.
- Water leakage occurs at the front with foaming
because of too much detergent.
- Water leakage occurs because the connecting hose to
• Check Water Leakage.
the detergent drawer is connected incorrectly.
LC • DV CASE foreign material occurs.
10 Water Leakage - The drain pump filter cover is engaged incorrectly.
LC1 • Leakage of the product inside the
- Water leakage occurs at the drain hose.
hose and parts molded problem.
- The duct condensing holding screws are worn.
- The nozzle-diaphragm is engaged in the opposite
direction or the rubber packaging is omitted.
- Water leakage occurs because the screws that
hold the tub back and front in place are fastened
incorrectly.
- The leakage sensor is faulty.
- Water is supplied continually because the water level
detection does not work.
- Because the drain hose is clogged and there is an
injection error (at a narrow section), the water level
detection does not work and water is supplied
OC • Water level sensor fault.
11 OVER FLOW continually.
OF • Freezing by winter season .
- Water is supplied continually because of freezing or
because there is foreign material in the water supply
valve.
- This may occur when the sensor is faulty or the
pressure tube is blocked or damaged.
- The washing heater in the tub has an error.
(Contact error, temperature sensor fault)
- The connector is connected incorrectly or is
disconnected.
TC1 - If the water level sensor operates without water
because the water is frozen or for any other reason • Washing temperature sensor
and the temperature sensor engaged at the bottom check.
to prevent overheating for the washing heater detects • Dry temperature sensor check
a temperature of 100 to 150 ˚C, the washing machine • Dry condensing temperature
Temperature
12 turns the input power off. sensor check.
Sensor
- The temperature sensor for the duct assy fan housing • Problems caused by the main PCB
is faulty. (A sensor fault such as an internal short- fault.
TC2 • Problems caused by the freezing
circuit or wire disconnection)
- The connector is out of place or has a contact error. in winter.
32 _ Troubleshooting
Information
No. Information Type Causes Corrective Actions
Code
• Check the power supply,
polarity and voltage.
• Select a hot wash or dry cycle
(wd only), measure the voltage
supplied during heating. (A error
- Power condition fault.
occurs when under voltage is
UC - This occurs when under or over voltage is supplied.
14 Power detected.)
(9C) - Extension lead or plug adapter is being used.
* Safety ensure safe working
- Main PBA fault (sometimes) practices observed when testing
live appliance.
• Check if a socket outlet adaptor is
being used.
• Main PCB fault (sometimes)
• Check the wire connections.
Replace if necessary.
1. Check the wire connections.
- Error detected in the Mems PBA or data error 2. Replace the Mems PBA.
15 Mems PBA 8C
detected. 3. Main PBA wire connection
error or PBA’s silver nano part
malfunction.
Replace if necessary.
- A switch contact error because of damage to the Add
Door switch.
- When the add door is pulled by force.
- This occurs in the hot wash because the add door is • Add door open/close switch fault.
DDC
pushed due to a pressure difference from internal • Main PCB fault.
temperature changes.
16 Add Door - S/W contact fault because of LID TC “L”
transformation.
- The Add Door lock switch terminal is connected
incorrectly.
• Add door lock switch fault.
DC3 - The Add Door lock switch terminal is broken.
• Main PCB fault.
- This occurs due to Low insualtion of the wiring assy.
- Main PCB fault.
• Check motor operation by
- Auto detergent dispense motor constrain pressing the laundry when you
Detergent
17 6C - Auto detergent dispense motor wiring enter auto detergent dispenser.
Drawer Motor
- Auto detergent dispense motor not operate • If not operation change ASSY
PUMP DRAIN.
6C1 - The input arrest of the detergent motor is sensed.
6C2 - The non-operation of the detergent motor is sensed.
6C3 - The in put arrest of the fabric softener motor is sensed. Check the wire and if necessary
replace it.
- The non-operation of the fabric softener motor is
18 Auto Dispense 6C4
sensed.
1. Check Wire connection
6C5 - The motor motion perception sensor fault 2. Replace Assy Pump
6C6 - The detergent level perception sensor fault
6C7 - The fabric softener level perception sensor fault
Troubleshooting _ 33
4-2. PROBLEM CHECK POINT
PROBLEM SOLUTION
• Make sure the washing machine is installed on a level floor. If the floor is not
level, use the leveling feet to adjust the level.
The washing machine vibrates badly, or
• Make sure that the shipping bolts are removed.
makes noise.
• Make sure the washing machine is not touching any other object.
• Make sure the laundry load is balanced.
The washing machine does not drain • Make sure the drain hose is straightened all the way to the drain system.
and/or spin. • Make sure the debris filter is not clogged.
• The Add Door can be opened only when the indicator appears.
However, it does not open in the following cases:
- When the water temperature is above 55deg or the drying process is running,
Can I open the Add Door when the drum is rotating, at any point on the ECO drum clean cycle.
at any time?
- If you set the Child Lock for safety reasons.
- When the drum wash or drum drying cycle is running that does not involve
additional laundry.
34 _ Troubleshooting
5. WIRING DIAGRAM
n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW
Wiring Diagram _ 35
5-2. WIRING DIAGRAM (LED)
► This Document can not be used without Samsung’s authorization.
n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW
36 _ Wiring Diagram
5-3. WIRING DIAGRAM (Q-DRIVE)
► This Document can not be used without Samsung’s authorization.
n REFERENCE INFORMATION
BLK BLACK
BLU BLUE
GRN GREEN
GRY GRAY
NTR NATURAL
ORG ORANGE
PNK PINK
RED RED
SKYBLU SKYBLUE
VIO VIOLET
WHT WHITE
YEL YELLOW
Wiring Diagram _ 37
6. REFERENCE
MODEL NAME
MODEL CODE
WW 90 T 6 5 4 D L H EU
38 _ Reference
6-2. TERMINOLOGY
The pump that drains the water from the washing machine generated while the washing
1. Drain Pump
machine is running
The heater is located on the tub inside the washing machine. It heats the water to increase
2. Heater
wash efficiency.
Detects whether the door of the washing machine is open or closed if the door is open while
3. Door Lock Switch
the washing machine is running the cycle is temporary stopped.
Reference _ 39
GSPN (GLOBAL SERVICE PARTNER NETWORK)
Asia gspn2.samsungcsportal.com
China china.samsungportal.com