Technical Service Bulletin

TSB 20220413_Error Codes of 673L Curd Maestro™

Title:
Family Hub™Side By Side Refrigerator RS72A5FC1B4
Product/Model: Samsung / SBS Released Date: 13th Apr 2022
Prepared by: Naveen Birla Bulletin No: RESQ/TS/HA/2022 -017
Verified by: Shrikrishna Rewanwar Version No: 1.0

Background:
It is a Common Error Code for Samsung side by side French door Refrigerator

Purpose:
To create awareness in field regarding Error Codes in Samsung Refrigerator and related
troubleshooting steps.

Guideline:
1. Many of these Samsung refrigerator error codes are caused by something as simple as an
open door or power loss. Check out this list to find out what the codes mean, what the cause
might be, and how to fix it.

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Samsung Refrigerator Error Code 4e

This error code suggests failure of the freezer defrost sensor. In many cases, replacement
is the only solution. However, it may also occur due to loose wiring. Check it and fix it, if
necessary. If that is the case, the error can be cleared.

Samsung Refrigerator Error Code 5e and 5

This error suggests a defrost sensor failure and/or power outage. First, try to clear it by
resetting your refrigerator several times. If it does not work, check the defrost sensor and, if
necessary, replace it. Error code 5e signals an ice maker issue. Check the device itself
and its wire harnesses. If necessary, disassemble the device and check each part
separately. If you see no positive result after reassembling and reinstalling it, replace the
device.

Samsung refrigerator error code 6e

This is Ambient Sensor error, which may occur after a power outage. To clear it, press
Power Freeze and Power Cool (or two top left and right-side buttons, if the panel on your
fridge is different) simultaneously and hold them for about 15-20 seconds. Usually, this
simple resetting brings a fridge back to normal functioning.

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Samsung Refrigerator Error Code 8e

This error occurs due to an ice maker sensor failure. Usually, it means that the sensor is
disconnected or not functional. Check the wiring and the sensor itself. You may need to
replace the whole thing or part of it. Contact Samsung, discuss the problem and follow
their advice.

Samsung Refrigerator Error Code 23e

First, this can be a condenser fan error signalling a problem in the fan’s work. Please,
check it and make sure it is powered properly and is operational. Also, check condenser
fan to be sure it is getting power and working properly. If it is not, repair or replace the fan.

Second, this may be a control board or wiring harness issue (if it is, the previous action will
not work). Check the board and wire harnesses using a multimeter. It is not unlikely that
the control board has to be replaced.

First, this can be a condenser fan error signaling a problem in the fan’s work. Please,
check it and make sure it is powered properly and is operational. Also, check condenser
fan to be sure it is getting power and working properly. If it is not, repair or replace the fan.

Second, this may be a control board or wiring harness issue (if it is, the previous action will
not work). Check the board and wire harnesses using a multimeter. It is not unlikely that
the control board has to be replaced.

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Samsung Refrigerator Error Code 25e

This is a defrost error. To fix it, check the defrost timer and/or control board and take action
if a problem is detected.

Samsung refrigerator error code 33 e

This error does exist, and it arises from improper functioning of the water fill tube heater. In
most cases, this happens when a refrigerator is moved around. Therefore, if your fridge
has been through a ride or changed position in your kitchen, check the water fill tube. The
wire wound around the tube is the water fill tube heater. Now you can start clearing the
error. To do so, press the Lighting and Energy Saver buttons simultaneously and hold
them for about 8-10 seconds. Thus, you will reset your display.

Also, the error may occur due to physical impact resulting in dents and damaged
insulation. In this case, a professional help is required. Whether it can be fixed or part of
your fridge (or the entire fridge) needs to be replaced depends on the extent of damage. If
you have dented your fridge, please, do not use the heat-and-freeze way of fixing it! This
will result in the foam insulation melting, which can constitute irreparable damage for a
freezer, to say nothing of the ruined appearance.

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Samsung Refrigerator Error Code 39 e

This is an ice maker sensor error, and there are three things you can expect.

First, the problem may be in and/or around the ice maker itself. Please, check all
connections around the ice maker (wire harnesses, water line, etc.) The error may signify
failure of the ice maker itself. It will not tell you what exactly has failed in it, and you may
need to take it apart and check every little part of it. Once you detect the problem, contact
Samsung and discuss the issue with them. They may provide a new part even if it is not
under warranty.

Second, this may be related to lack of water in the ice maker. Check the water line and its
elements that are adjacent to the ice maker. If it does not work, the ice maker may need to
be replaced.

Samsung Refrigerator Error Code 40 e

To begin with, take all the things out of the freezer and remove the back wall inside. If
there is ice or frost build-up, use a hairdryer to quickly get rid of it. Now, return the back
wall to its place. Press and hold the upper right and left buttons on the dispenser. This will
reset the fault codes. In case the fault codes do not reset, you will have to install a new
defrost temperature sensor and ice fan motor.

Samsung Refrigerator Error Code 84c (84e)

This error signals a rotor lock. If there is 84E on the display, it is a very bad sign: the entire
DC three speed compressor may need to be replaced. The only way to get to the locked-
up rotor is to get into the compressor. Because it is a sealed and actually least accessible
part of a Samsung fridge, it takes professional experience to do that. Only a licensed

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person can recover the refrigerant (Freon). The error code appears on the digital display
due to a voltage shift resulting from the rotor lockup. When this happens, an inverter
control board activates the error code (the inverter control board flashing is just another
indication of the problem). Some users say that it is possible to clear the error by replacing
the inverter control board itself. Over the past decade, many home appliances have shown
lower reliability and become less durable.
Samsung Refrigerator Error Code 85e (as well as 83e and 86e)

This group or errors may arise from power outage (83e) and resulting current instability at
the PDA Inverter. All these errors can be cleared by resetting the entire unit. Unplug it, wait
for about 1 minute and plug it back in.
Samsung refrigerator error codes 88

If you see 88 88, 83E, 85E, or 86E on your Samsung fridge’s display, do the following: turn
it off or unplug it and wait 3 to 5 minutes. Then turn it on or plug it back in to reset the
system and clear the codes. These codes may occur due to improper functioning of the
PBA inverter.

Samsung was founded in the 1969. Samsung Electronics Corporation has 21 production
subsidiaries now. Refrigerators of the brand Samsung are known throughout the world for
their practicality and reliability. The range of refrigerators of this brand is quite wide. Each
new household refrigerator Samsung is modernized and improved. This applies to
technical parameters, ergonomics and design. Below is a table of Samsung refrigerator
error codes.

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Samsung refrigerator error codes 0f

The “0f” indicates a so called “showroom mode”, which is present in all Samsung
refrigerators. This mode is used when there is a necessity to simply demonstrate the unit’s
functionality and features. This mode should not be used for cooling food. To switch the
refrigerator to the operational mode, please, do the following:

• Press the POWER FREEZE and the FREEZER buttons simultaneously and
hold them for 3-5 seconds.
• Wait until the unit switches to the right mode.

Samsung refrigerator 2e error code

The “2e” fault code indicates a misconnection or a short circuit in the fresh food sensor.
This requires a look into the main control board: test voltage between CN40 #8 and CN40
#9 (it should read about 4.5 VDC). The code appears right after a self-diagnostic, which is
performed automatically when a refrigerator is powered up first. In case it detects a
problem in the sensor. The respective LED will start blinking. To clear the error, press
Lighting and Energy Saver at the same time and hold the buttons for about 8-10 seconds.

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Samsung refrigerator 1e error code

This fault code appears due to lack of power. In this mode, the display stops working, and
the unit will stop dispensing ice and water.

What to do to clear the 1E error?

Press the Energy Saver and Lighting buttons simultaneously and hold them for about 10-
15 seconds.

After that, the unit will be rebooted and start working in the regular operational mode with
the dispensing of the ice and water resumed.

How to reset Samsung refrigerator

Clearing errors on Samsung refrigerators.

Please, do the following:

Press POWER FREEZER and POWER COOL simultaneously and hold them for 3-5
seconds. The system will be rebooted, and the refrigerator will get back to normal
functioning.

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Samsung refrigerator display error codes

Samsung Numbered Error Codes:

Error Code Problem

1E Freezer Sensor / Power Outage

2E Freezer Sensor

4E (error solution 4E) Freezer Defrost Sensor

5E (error solution 5E) Fridge Defrost Sensor / Power Outage

6E (error solution 6E) Ambient Sensor

8E (error solution 8E) Ice Maker Sensor

21E Freezer Fan

22E (error solution 22E) Fridge Fan

23E (error solution 23E) Condenser Fan

24E Freezer Defrost

25E (error solution 25E) Fridge Defrost

26E (error solution 26E) Ice Maker Function

39E (error solution 39E) Ice Maker Sensor

83E Power Outage

85E (error solution 85E) PBA Inverter / Power Outage

86E PBA Inverter / Power Outage

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