Scribd Logo
Upload

Welcome to Scribd!

  • 25K views

    TSB 20200527 - IFB Washing Machine Error Code

    Uploaded by

    INSTA SERVICE
    This technical service bulletin provides troubleshooting information for error codes and issues that may occur on a washing machine. It includes possible causes and solutions for 18 error codes labeled E01 through E06 and rın5 HOLd through H260. It also provides guidance on issues with the door not opening, water not entering or detergent not flushing, water leakage, draining or spinning problems, noise, and delayed cycle times. Representatives should check this document for assistance with specific error codes or washing machine problems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    TSB 20200527 - IFB Washing Machine Error Code

    Uploaded by

    INSTA SERVICE
    25K views7 pages
    This technical service bulletin provides troubleshooting information for error codes and issues that may occur on a washing machine. It includes possible causes and solutions for 18 error codes labeled E01 through E06 and rın5 HOLd through H260. It also provides guidance on issues with the door not opening, water not entering or detergent not flushing, water leakage, draining or spinning problems, noise, and delayed cycle times. Representatives should check this document for assistance with specific error codes or washing machine problems.

    Original Title

    TSB 20200527_ IFB Washing Machine Error Code

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This technical service bulletin provides troubleshooting information for error codes and issues that may occur on a washing machine. It includes possible causes and solutions for 18 error codes labeled E01 through E06 and rın5 HOLd through H260. It also provides guidance on issues with the door not opening, water not entering or detergent not flushing, water leakage, draining or spinning problems, noise, and delayed cycle times. Representatives should check this document for assistance with specific error codes or washing machine problems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    25K views7 pages

    TSB 20200527 - IFB Washing Machine Error Code

    Uploaded by

    INSTA SERVICE
    This technical service bulletin provides troubleshooting information for error codes and issues that may occur on a washing machine. It includes possible causes and solutions for 18 error codes labeled E01 through E06 and rın5 HOLd through H260. It also provides guidance on issues with the door not opening, water not entering or detergent not flushing, water leakage, draining or spinning problems, noise, and delayed cycle times. Representatives should check this document for assistance with specific error codes or washing machine problems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 7

    Technical Service Bulletin

    Title: TSB 20200527_ IFB Washing Machine Error Code


    Product/Model: Washing Machine Released Date: 27th May 2020
    Prepared by: Naveen Birla Bulletin No: RESQ/TS/HA/2020 -016
    Verified by: Shrikrishna Rewanwar Version No: 1.0

    Overview:
    Error Message Solution

    E 01 Open and then close the door properly

    E 02 Turn the water tap ON

    E 03 Fit the plug properly/replace the socket with standard one

    E 04 The washer restarts after about 30 min

    E 05 Programme time is extended due to low inlet water temperature / low input voltage

    E 06 Clean Coin trap

    r ın5 HOLd Press start/pause button or select drain program

    dLAY Code will be displayed during delay start mode

    door Open and then close the door properly

    dLEr Switch the program selector to OFF position.

    tAP Turn ON the tap.

    tACO / trC Switch the program selector to OFF position and wait for 2 seconds.

    dPEr Press Start/Pause button to restart the drain

    HEAt Start New/Drain program once the water cools down to approximately 60C.

    OFEr / Pr5 Switch the program selector to OFF position, wait for 2 seconds and restart.

    ACHı machine will start automatically after the voltage decreases to sade operating level.

    ACLo machine will start automatically after the voltage increases to sade operating level.

    UnbL If laundry load is small. It can lead to an unbalanced condition.

    H260 Mains voltage too high [over260v] Self-righting


    when voltage returns to normal.
    Check the following before asking if the error message is displayed during the programme run:

    1|Page Ver1.1
    Error Message: E 01
    Possible Cause: Door is not closed properly

    Solution: Open and then close the door properly

    Error Message: E 02
    Possible Cause:

    1. Water tap turned off


    2. Water supply not available
    3. Sieve/filter blocked in water inlet hose
    4. Water pressure too low
    5. Bent/damaged Water inlet hose

    Solution:

    1. Turn the water tap ON


    2. Machine will start automatically on resumption of water supply
    3. Clean Sieve/Filter (Refer Page 20 for details)
    4. Eliminate Cause
    5. Remove bend / damage

    Error Message: E 03
    Possible Cause:

    1. Power supply cable plug not fitted properly to the socket


    2. Power supply rating is not suitable

    2|Page Ver1.1
    Solution:
    1. Fit the plug properly/replace the socket with standard one
    2. Connect to 230 V, 15 A, 50 Hz. Single phase A.C. supply with proper earthing

    Error Message: E 04

    Possible Cause: Overloading of washing machine

    Solution: The washer restarts after about 30 min

    Error Message: E 05

    Possible Cause: Programme time is extended due to low inlet water temperature / low input
    voltage

    Error Message: E 06

    Possible Cause:

    1. Coin trap is blocked


    2. Exhaust hose clogged/bent

    Solution:

    1. Clean Coin trap


    2. Clean the exhaust hose / Remove bend.
    If the error message could not be solved with the aid of the above table: *Switch OFF the
    appliance > *Wait for 15 seconds > *Switch ON the appliance > *Select and start a program

    If the error message repeats, please call service personnel.

    3|Page Ver1.1
    IFB Washing Machine Troubleshooting

    Display Message: r ın5 HOLd


    Probable Cause: At rinse hold step this code will toggle

    Solution: Press start/pause button or select drain program

    Display Message: dLAY


    Probable Cause: Code will be displayed during delay start mode

    Display Message: P 01 / P 02… P 15


    Probable Cause: P01, P02…P15 in the display denotes the chosen program. In case the selector
    switch is rotated during a program the original selected program denotion will toggle along with
    remaining time

    Solution: Shift the program selector position to its original program position which is presently running

    Display Message: door


    Probable Cause: Door not closed properly. Door not locked

    Solution: Open and then close the door properly

    Display Message: dLEr


    Probable Cause: Door not getting unlocked

    Solution: Switch the program selector to OFF position. Wait for 2 minutes and check if the door
    can open. Do not try to open the door forcibly. If the door cannot open or if the same message is
    displayed switch OFF the appliance and contact IFB Care

    Display Message: tAP


    Probable Cause:

    1. Water tap turned OFF.


    2. Water supply not available or low water pressure.
    3. Sieve/filter blocked in water inlet house.
    4. Bent/damaged water inlet hose

    Solution:

    1. Turn ON the tap.


    2. Washing Machine will start automatically on resumption of water supply
    3. Clean sieve filter
    4. Remove bend/damage

    Display Message: tACO / trC


    Probable Cause: Cloth trapped between drum and door area

    Solution: Switch the program selector to OFF position and wait for 2 seconds. Run drain program.
    After end, rearrange the clothes and restart the required program. If the same message appears
    again, switch OFF the appliance and contact IFB Care

    4|Page Ver1.1
    Display Message: dPEr
    Probable Cause:

    1. Water not drained


    2. Filter is blocked
    3. Exhaust hose clogged/bent

    Solution:

    1. Press Start/Pause button to restart the drain


    2. Switch OFF the appliance. Drain out the water using drain plug and then clean filter
    3. Clean exhaust hose/remove bend

    Display Message: HEAt


    Probable Cause: Water temperature is above 60C at the start of the program

    Solution:

    1. Start New/Drain program once the water cools down to approximately 60C.
    2. Switch the program selector to OFF position, wait for 2 seconds and restart. If the same message
    appears again switch OFF the appliance and contact IFB Care

    Display Message: OFEr / Pr5


    Solution: Switch the program selector to OFF position, wait for 2 seconds and restart. If the same
    message appears again switch turn OFF the tap, switch OFF the appliance and contact IFB care

    Display Message: ACHı


    Probable Cause: Input voltage is high

    Solution: machine will start automatically after the voltage decreases to sade operating level. If
    this error display persists/occurs frequently then contact your electrician to locate the fault in the
    electrical system

    Display Message: ACLo


    Probable Cause: Input voltage is low

    Solution: machine will start automatically after the voltage increases to sade operating level. If
    this error display persists/occurs frequently then contact your electrician to locate the fault in the
    electrical system

    Display Message: UnbL


    Probable Cause: Laundry load is unbalanced

    Solution: If laundry load is small. It can lead to an unbalanced condition. Add 1-2 similar items to
    help balance the load and rearrange load to allow proper spinning

    5|Page Ver1.1
    WASHING MACHINE DOOR DOES NOT OPEN

    Check if “Door open” LED is ON.


    ▪ Check if child lock option is chosen.
    ▪ For reasons of safety, the washing machine door can’t be opened when the water level,
    temperature or the speed is too high

    ▪ Check if machine is powered ON.


    ▪ Check if the “Start/Pause” button is ON. The LED will glow when it is pressed.
    ▪ Check water supply.
    ▪ Porthole door not closed properly

    WATER DOES NOT ENTER MACHINE/DETERGENT NOT BEING FLUSHED INTO


    DRUM

    ▪ Check water supply


    ▪ Porthole door not firmly closed
    ▪ Water tap not turned on
    ▪ Bent inlet hose
    ▪ Sieve on inlet valve / inlet hose clogged.

    SUDS ESCAPING FROM DETERGENT DISPENSER TRAY

    ▪ Detergent used is not a washing machine detergent


    ▪ Excessive detergent used

    WATER LEAKAGE FROM THE MACHINE

    ▪ Inlet/Outlet hose connection loose


    ▪ Coin trap not screwed on properly
    ▪ Inlet hose leaking

    MACHINE DOES NOT DRAIN

    ▪ Coin trap clogged


    ▪ Outlet hose end above 1 meter from floor level

    MACHINE DOES NOT SPIN

    ▪ Check if the Spin speed selector knob is set to ‘No Final Spin’ position.
    ▪ Rinse Hold button is pressed.
    ▪ Coin trap is clogged.

    MACHINE VIBRATES MORE DURING SPINNING

    ▪ Machine not levelled properly


    ▪ Coin trap clogged partially.
    ▪ Clothes not loaded as instructed

    MOTOR NOISE

    ▪ It is normal for noises to be heard while motor is running. However, wash load belt tension
    and motor mounting bolt should be checked for specified limits

    6|Page Ver1.1
    PUMP NOISE

    ▪ It is normal for noises to be heard from the pump during the start-up and final stage of
    draining. However, check for fluff filter clogging

    PROGRAM CYCLE TIME DELAYED

    ▪ Not a fault.
    ▪ It is normal as the washing time may vary depending upon the type and quantity of laundry,
    inlet water pressure, inlet water temperature,

    ----- End of Document -----

    7|Page Ver1.1

    You might also like