IBM United States Hardware Announcement

117-037, dated June 6, 2017

IBM FlashSystem A9000 hardware refresh delivers 256

GB of RAM for handling large, demanding workloads
Table of contents
1 Overview 2 Publications
1 Key prerequisites 3 Technical information
1 Planned availability date 4 Terms and conditions
1 Description 4 Prices
2 Product number

Overview

This IBM FlashSystem A9000 hardware refresh introduces an additional 64 GB

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of RAM to bring the system RAM up to 256 GB, making it capable of handling very
large and demanding workloads.

The hardware refresh is supported by IBM FlashSystem A9000/A9000R Software

V12.1. This version introduces reduced downtime risk for critical business
applications using HyperSwap , and simplification and cost reduction of data-at-rest
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encryption deployment through local key management. For more information about
IBM FlashSystem A9000/A9000R Software V12.1, refer to Software Announcement
217-196, dated May 16, 2017.

Key prerequisites

There are no prerequisites.

Note: The addition is introduced as a separate and mandatory order item for all new
orders of IBM FlashSystem A9000 (9836-415 or 9838-415) storage systems. The
systems are preloaded with IBM FlashSystem A9000 Software V12.1 (5639-FS1)
that supports the additional memory.

Planned availability date

June 9, 2017

Description

IBM FlashSystem A9000 continues to deliver a rich set of enterprise-level

capabilities including:

Harness the performance of IBM FlashCore technology with highly parallel

TM

architecture and achieve consistent performance with automatic load balancing

Increase data protection and system availability with enterprise-grade high
availability
Optimize storage economics with pattern removal, deduplication, and
compression

IBM United States Hardware Announcement 117-037 IBM is a registered trademark of International Business Machines Corporation 1
 Support multitenant, mixed-workload clouds with enterprise-grade high
availability, security, and quality-of-service features that prevent noisy neighbors
in mixed-workload environments
Deliver consistent performance and exceed service level agreements for data-
intensive workloads
Easily integrate with VMware, OpenStack, Linux , and Microsoft platforms, as
TM TM

well as most infrastructures

Simplify storage administration with an innovative, improved user interface

This IBM FlashSystem A9000 RAM addition is introduced as a separate and

mandatory order item for all new orders of IBM FlashSystem A9000 (9836-415
or 9838-415) storage systems. The systems are preloaded with IBM FlashSystem
A9000 Software V12.1 (5639-FS1) to support the additional memory.

IBM FlashSystem A9000 RAM addition is not available as an upgrade to existing

systems.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details

on accessibility compliance can be found on the IBM Accessibility website.
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Product number

Description MT Model Feature

64 GB cache 9836 415 5801
expansion
64 GB cache 9838 415 5801
expansion

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may
link directly to Business Partner information for this announcement. A PartnerWorld
ID and password are required (use IBMid).

BP Attachment for Announcement Letter 117-037

Publications

No publications are shipped with the announced products.

To view online information and link to a download site on or after general availability
date, go to the IBM FlashSystem A9000 website.

To order additional selected hardcopy publications or download free PDF format

publications, go to the IBM Publications Center website.

Call the Publications Support Group at 800-879-2755, and select option 1.

Contact your IBM representative.

The IBM Publications Center

Hard copies of selected IBM FlashSystem A9000 publications are available from
the IBM Publications Center, as well as free softcopy publications. The Publications
Center is a worldwide central repository for IBM product publications and marketing
material with a catalog of 70,000 items. Extensive search facilities are provided. A
large number of publications are available online in various file formats, and they
can all be downloaded.

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 To access the IBM Publications Center Portal, go to the IBM Publications Center
website.

Services

IBM Systems Lab Services

IBM Systems Lab Services offers a wide array of services available for your
enterprise. It brings expertise on the latest technologies from the IBM development
community and can help with your most difficult technical challenges.

IBM Systems Lab Services exists to help you successfully implement emerging
technologies so as to accelerate your return on investment and improve your
satisfaction with your IBM systems and solutions. Services examples include initial
implementation, integration, migration, and skills transfer on IBM systems solution
capabilities and recommended practices. IBM Systems Lab Services is one of the
service organizations of IBM's world-renowned IBM Systems Group development
labs.

For details on available services, contact your IBM representative or go to the Lab
Services website.

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications,

and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT
infrastructure to be an on-demand business. They can help you integrate your high-
speed networks, storage systems, application servers, wireless protocols, and an
array of platforms, middleware, and communications software for IBM and many
non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or go to the IBM
Global Technology Services website.
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For details on available IBM Business Continuity and Recovery Services, contact your
IBM representative or go to the Resiliency Services website.

Details on education offerings related to specific products can be found on the IBM
authorized training website.

Technical information

Specified operating environment

Software requirements
The 64 GB cache expansion feature requires IBM FlashSystem A9000 Software
V12.1 (5639-FS1).

Go to the IBM System Storage Interoperation Center (SSIC) website for the latest
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software requirements and compatibility information.

Planning information

Cable orders
Not applicable

Security, auditability, and control

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 The customer is responsible for evaluation, selection, and implementation of security
features, administrative procedures, and appropriate controls in application systems
and communications facilities.

Terms and conditions

MES discount applicable

Equal to the volume commitment discount

Field installable feature

No

Warranty period
Machine type 9836: One year.

Machine type 9838: Three years.

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller
or IBM. An IBM part or feature installed during the initial installation of an IBM
machine is subject to the full warranty period specified by IBM. An IBM part or
feature that replaces a previously installed part or feature assumes the remainder of
the warranty period for the replaced part or feature. An IBM part or feature added to
a machine without replacing a previously installed part or feature is subject to a full
warranty. Unless specified otherwise, the warranty period, type of warranty service,
and service level of a part or feature are the same as those for the machine in which
it is installed.

Customer setup
Not applicable

Machine code
Same license terms and conditions as base machine

Prices

The following are newly announced features on the specific model of the IBM
FlashSystem 9836 machine type:

Description Model Feature Initial/ CSU RP MES

MES/
Both/
Support
64GB 415 5801 Initial N/A No
cache
expansion

The following are newly announced features on the specific model of the IBM
FlashSystem 9838 machine type:

Description Model Feature Initial/ CSU RP MES

MES/
Both/
Support
64GB 415 5801 Initial N/A No
cache
expansion

CSU = Customer setup

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 N/A = Not applicable

RP MES = Returnable parts MES

Trademarks

IBM FlashCore is a trademark of IBM Corporation in the United States, other

countries, or both.
IBM FlashSystem, HyperSwap, IBM, System Storage and Global Technology Services
are registered trademarks of IBM Corporation in the United States, other countries,
or both.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Microsoft is a trademark of Microsoft Corporation in the United States, other
countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.

Terms of use
IBM products and services which are announced and available in your country
can be ordered under the applicable standard agreements, terms, conditions,
and prices in effect at the time. IBM reserves the right to modify or withdraw this
announcement at any time without notice. This announcement is provided for your
information only.Additional terms of use are located at:

Terms of use

For the most current information regarding IBM products, consult your IBM
representative or reseller, or visit the IBM worldwide contacts page

IBM United States

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