The Dynamic Push-To-Talk Solution That Performs

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The Dynamic Push-To-Talk

Solution that Performs

Dynamic Push-To-Talk
Solution that Performs.
To your subscribers,
its a service.

To your network,
its a solution.

To your business,
its a future.

The QChat solution is a


carrier-grade, 3G push-to-talk
service from Qualcomm. Users
communicate quickly and directly
over IP by using the PTT button
or touch screen on the handset
instead of making a standard
cellular call. That means network
efficiency for you, reliable
communication for busines
customers and ease of use
for consumers.

QChat is built on Voice over


Internet Protocol (VoIP), optimized
for CDMA and WCDMA networks.
QChat offers subscribers alwayson connections for one-on-one
conversations, chat rooms or
multiple-user group calls while
reducing both the load on your
network and latency in PTT
communications. Whats more, you
can expand the solution beyond
PTT into new, IP-based services as
your customers adopt them.

QChats VoIP technology lets you


take advantage of 3G infrastructure
to differentiate your service
offerings, expand your addressable
market and increase your average
revenue per user (ARPU). QChat
can put you on an evolutionary path
beyond 3G, toward real-time voice/
media sharing and integration with
social networks to help ensure the
continued loyalty of subscribers
who build calling circles around
their employees, co-workers,
family and friends.

QChat Highlights

Robust, quick push-to-talk (PTT) service.

PTT, voice and data


on a single 3G phone

Always-on,
IP-based communication

Up to 200
connections per call

Group-call setup
ahead of time or on the spot

Built-in
subscriber loyalty

Higher average revenue


per user (ARPU) potential

The QChat Solution Benefits


Fast & Efficient Signaling

Contact Addressing

Group Calling

Extremely fast response times let


users start calls and request the
floor quickly.

QChat provides a unique handle for


the device to be addressed, and up
to 3 unique user addresses for easy
integration and user flexibility.

QChat provides large group


calling with participant tracking,
the ability to add members, and
fast floor arbitration.

Goodbye to Dialing Numbers.


Hello to New Customers.
Push-to-talk helps
wireless operators achieve:

High ARPU

Low Churn

Mobile subscribers who use PTT as a core service do so in order to increase


the efficiency of communication due to the nature of their business and
lifestyle. Customers have reported that as subscribers build up a community
of other PTT contacts, they tend to stay with their operator longer and be
less subject to churn. PTT helps convert medium-value subscribers into
high-value subscribers, and high-value subscribers into loyal subscribers.

For business customers who cant afford the


time it takes to set up a call or leave voice-mail.
PTT connects co-workers spread across varied geographical areas. Field
service technicians, security personnel, first responders, construction
workers, public safety officers, drivers and dispatchers all require urgent
and fast communication with individuals and groups.
Smart businesses use PTT as a competitive advantage for increased
workforce efficiency. It can locate co-workers and distribute answers without
the delays of dialing numbers, leaving voice-mail, waiting for returned calls
and playing phone-tag. Just as computer users rely on instant messaging
tools to improve productivity, business customers can rely on PTT for quick
bursts of efficient communication.

Consumers want an instant connection


with an easy user experience.
PTT offers consumers rapid call setup and communication at the push of a
button. Whether one-on-one or in groups, that means constant, easy-to-use
connections to friends and family members.

3G Operators May:
Expand their customer
base by offering
differentiated services
Derive more revenue
from existing network
infrastructure
Attract existing 2G- or
IP-based PTT subscribers
to 3G services

Expansive Ecosystem of Device OEMs and Network Vendors


QChat Operator Ecosystem

20+ OEMs Have Signed

32+ New Devices

Includes operators worldwide in


Chile, China, Mexico, Peru,
and the United States.

QChat licensees include AlcatelLucent, Samsung, Kyocera, ZTE,


BYD, Ericsson, Yulong, Sanyo,
Hisense, LG and Huawei.

Currently in production or
planned for upcoming Android
and Brew handsets.

Push-To-Talk that Evolves


with Business Needs.
The QChat solution lets you offer customers a
complete and robust PTT package:
One-to-one and one-to-many half-duplex communication
Extremely fast response times to user actions such as starting calls
and requesting the floor

Recent
Improvements
to QChat
Optimizations for EV-DO Rev. A
and UMTS HSPA and HSPA+,
for improved coverage

Up to three unique user addresses per device for easy integration with
existing groups

Support for FEMTO and 1xRTT

Fast indication of target user availability (presence)

Interoperability with iDEN and


other PTT operators worldwide

Large group calling with participant tracking, ability to add members


and fast floor arbitration
Interoperability with a variety of carrier deployments
Device options from global handset manufacturers
PTT and 3G voice/data on the same device
Dynamic VoIP-based technology

More devices from more


OEMs on more platforms,
including Android
Shorter call setup
Larger group calls,
up to 200 connections

Both business customers and consumers can use


QChat for productivity-enhancing types of PTT calls:
Direct Calls between two users for fast, two-way communication
Group Calls
Ad Hoc Group member list defined by the user
Closed Group (Unicast) member list defined by the customer
Large Group up to 200 participants on a call
Closed Chat Rooms restricted to members defined by the end-user
Alerts list of quick text messages defined by the user
Talker Preemption highest-priority members can preempt others

More network-efficiency
on group calls
Support for custom
enterprise applications
Improved call penetration
inside buildings
Enhanced operations support
for diagnosing, troubleshooting
and fixing problems faster

Call Restriction allow, deny or force calls

www.qchat.com

2011-2012 Qualcomm Technologies, Inc. All rights reserved. Qualcomm, Brew, and QChat are trademarks of Qualcomm Incorporated,
registered in the United States and other countries. Trademarks of Qualcomm Incorporated are used with permission. Android is a
trademark of Google, Inc. Other products and brand names may be trademarks or registered trademarks of their respective owners.

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