Resume - CA7 Scheduler

CA7 Scheduler / Mainframe
Operator / Production Support
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Posted by: Eric Cloud

Posted date: 2/16/2010
Contact Info: **********@*****.***
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Salary: 45000-50000 year
Country: United States
State: Colorado
City: Elizabeth
ZIP: 80107
Email: [email protected]
Resume Text: Eric T. Cloud
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P.O. Box 1675

Elizabeth, CO 80107
[email protected]
OBJECTIVE:
Obtain a challenging position in data processing, utilizing
strong production control, job scheduling, problem
management, computer programming, intrusion detection, and
customer service skills.
SOFTWARE:
Operating systems: MVS, OS X, WINDOWS, and RSTS/E
CA-1, CA-7, JobTrac, CA-11, CA-View, DISPATCH, SAR
JES2, JES3, TSO/ISPF, SDSF, WYLBUR, OMEGAMON
JCL, MVS Utilities, COBOL II, DB2/SQL, CICS, IDMS
INFOMAN, ENDEVOR, LMF, PANVALET
DMS, RACF, ACF2, NDM, FTP, TCP/IP
Network Flight Recorder, NetProwler, Intruder Alert
Photoshop CS4, Lightroom
SKILLS:
- CA-7 job scheduling / Abend resolution and JCL coding
- Problem Management and Quality Control
- Multiple LPAR data center experience / Involved in data
center relocations
- COBOL II / DB2 SQL programming
- Instructional computer environment experience

- Computer Operations and Tape Library
- Internet Intrusion Detection
- Strong technical writing skills
EMPLOYMENT:
TED SPRING PHOTOGRAPHY
Positions: Event Photographer / Graphic Artist / Studio
Assistant / Custom Framer (Dec 2007 Present)
- Directed Weddings, Anniversaries, and other group events
related to posing and lighting, to capture quality digital images
- Performed post-processing on digital images, utilizing
Photoshop and Lightroom on both Mac and PC platforms
- Assisted in the sales and marketing of the studio products
and services
- Performed printing, mounting, matting, and framing of
photographic images
FIRST DATA CORPORATION
Position: Operations Analyst (Sept 2005 July 2007)
- Involved in the relocation the FDMS processing from
Maryland to Colorado, learning the customer support function
of the process
- Researched and resolved any merchant credit card batch
processing issues
- Utilized CA-7, JobTrac, and JCL to control and restart job
streams
- Tracked the status of file transmissions, utilizing
Connect:Direct(NDM), Mailbox, and FTP
- Documented any ongoing and closed issues in the Infoman
problem tracking system
Position: Intrusion Detection Analyst (Sept 2000 Sept 2005)
- Monitored the NFR, NetProwler, Intruder Alert network and
host intrusion detection systems for suspicious activity
- Monitored the PIX and Netscreen firewalls and maintained
lists of valid IP addresses and ports
- Followed defined incident response procedures and
maintained logs of events
Position: Programmer Analyst (Oct 1998 Sept 2000)
- Followed design documentation to code EFTPS systems
utilizing Cobol II, DB2/SQL, and JCL programming languages
- Designed test data and utilized Spufi and Xpediter to test
code logic, and performed structured walk throughs with team
members
- Utilized Infoman and Endevor to stage and move all JCL,
programs, parms, and documentation from the test to
production environment
CONSULTIS (Lucent Technologies Contract)
Position: Production Control Analyst (Dec 1996 July 1998)
- Monitored the production batch job flow through CA-7 (Jes2)
and Flasher (Jes3) to insure successful job completion
- Followed escalation procedures for job failures and utilized
CA-7 and JCL to perform job restarts
- Documented job cycle issues in the CATS tracking system
AMERICAN EXPRESS/FIRST DATA CORPORATION
Position: Technical Analyst (Feb 1991 Oct 1996)
- Key member in a team of analysts to convert DOS job
scheduling to CA-7
- Directed the production process as related to job scheduling,
abend resolution, service level agreements, and escalation
procedures
- Provided analytical support to all areas of the company,
including application programming, system programming,
computer operations, and clients
- Utilized LMF change control system to implement scheduling
and JCL changes
- Served as key member in team of schedulers in the
acquisition of new business units
- Involved in offsite disaster recovery tests
McGRAW-HILL, INC.
Position: Senior Production Coordinator (Feb 1989 Feb
1991)
- Responsible for the correction and restart of any failed
production jobs, utilizing CA-7, CA-11, and JCL
- Scheduled nightly job streams to ensure accuracy, and
monitored key points in cycle to ensure service level
agreements meet
- Operated user help desk and responded to user requests
- Wrote Cobol and Wylbur utility programs for data center
operations use.
Position: Computer Operator (Aug 1987 Feb 1989)
- Performed IPL and stop/start procedures for all mainframe
peripheral equipment
- Utilized startup and shutdown commands for various
software systems, including CICS, IDMS, Omegamon, etc.
- Utilized CA-7 to execute job streams and control workload
balancing
- Utilized CA-1 to manage tape library, including scratch pull
lists and vaulting cycles
INFORMATION HANDLING SERVICES

Position: Computer Programmer I (Dec 1985 June 1986)
- Coded and modified Cobol and IDMS programs in various
Management Information System applications, including
invoicing, order placement, and commissions
- Prepared test data and ran scenarios to validate accuracy of
code logic
- Documented programs, operator and user procedures
according to prescribed standards
Position: Operations Support Technician (May 1985 Dec
1985)
- Functioned as problem coordinator, ensuring that all data
center issues were assigned and resolved
- Performed verification and movement of programs,
procedures, and documentation from test status into
production, utilizing Panvalet
- Monitored system reports for hardware performance
Position: Computer Operator II/III (Oct 1983 May 1985)
- Provided training to computer operators in all phases of the
operating system, production flow, and hardware maintenance
- Maintained constant communications with management,
schedulers, and operators to ensure accurate knowledge of
production issues
- Worked with technical support staff during system recoveries
- Utilized master console to control efficient job flow and
monitor system activity
- Completed problem reports for any hardware and software
issues and escalated to responsible personnel
- Utilized JCL for rerun and restart of production jobs
COMMUNITY COLLEGE OF DENVER
Position: Computer Operator A (Feb 1982 Oct 1983)
- Hired and supervised up to five part time lab assistants to
ensure adequate staffing of the campus data center
- Provided assistance and training to students, faculty, and
staff in the use of the campus computing facility, software, and
compilers
- Provided training to programming students in various
applications, including tables, sorting, validation, and control
breaks
- Performed structured walk through to provide assistance to
students in resolving errors that occurred in program execution
- Coded MVS Utilities to create and maintain sequential disk
data sets used for student programming
EDUCATION:
COMMUNITY COLLEGE OF DENVER
Major: Computer Programming for Business (Aug 1981 Dec
1983)
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CA7 Scheduler / Mainframe

Operator / Production Support

Posted by: Eric Cloud

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P.O. Box 1675

- Instructional computer environment experience

INFORMATION HANDLING SERVICES

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