The document discusses Technical Information Letters (TILs) which are used by GE Energy to communicate technical issues and recommendations to customers in a timely manner. It describes the TIL initiation and approval process, distribution methods, new standardized TIL format, and compliance categories.
TILs are used by GE Energy to communicate technical issues and recommendations to customers in a timely manner to improve equipment reliability, efficiency and safety. They provide guidelines on maintenance best practices and actions that may need to be taken to correct conditions.
The four compliance categories for TILs are: Optional (O), Maintenance (M), Compliance Required (C), and Alert/Safety (A). They indicate the importance and required timeline for completing the recommended actions in the TIL.
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General Electric Company, 2006. All rights reserved. GE proprietary information. /
4/17/2012 GE Energy State-Of-Art Technical Seminar Technical Information Letters Present By: Jeremy Chang / Yao, Yimin 2 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 TIL initiation TIL development process Issue Identified TIL approval process TIL Distribution Customer aware Multiple Users Customer Technology Services Digitally & by field team TILs Process Contact Service Manager to update e-mail address if never received TIL 3 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 Source Document Prepared TIL Initiation Engineering Review 6 Sigma Improvement RCA Result Emergency Event Safety Analysis Customer Request Business Decision TIL Author Assigned TIL Initiated on Web by Author TIL Initiation 4 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 Communication Criteria Short Term Long Term 1 Fleet Warning Alert of potential Safety Issue Equipment and / or Personnel Risk Immediate TIL / ECN TIL/ GEK / GER / CM&U 2 Operational and Maintenance Warning Forced Outage Risk Next Opportunity TIL TIL/ GEK / GER 3 Operational and Maintenance Recommendation Normal Operation and Maintenance Next Outage Hot List TIL/ GEK / GER 4 Upgrade Design Customer Outage At Customer's Request Source Book Source Book 5 Forced Outage Fleet Alert For the interest of the rest of the Fleet RCA in process TIL TIL/ GEK / GER / CM&U Control Document
Type Action Required Classification of Communication 5 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 TILs the customer view Objective world class technical communication of issues in a timely manner Recent Enhancements Automated distribution to customers New TIL Format providing consistent organization and feel Targeted for broad customer audience technical thru management Compliance category importance of the TIL Timing code urgency for TIL completion Technical background overview of the issue Recommendations generic action plan Resources required tools, parts, manpower/skills, time required 72 Hour Emergency TIL Process for urgent / safety issues 6 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 New TIL Format TIL 1511-1 GE ENERGY SERVICES Technology PRODUCT SERVICE 6 JULY 2005 Timing Code - 6 Compliance Category - M TECHNICAL INFORMATION LETTER When to implement TIL Importance of TIL 7 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 Compliance Category O Optional Identifies changes that may be beneficial to some, but not necessarily all operators. Accomplishment is at customers discretion. M Maintenance Identifies maintenance guidelines or best practices for reliable equipment operation. C Compliance Required Identifies the need for action to correct a condition that, if left uncorrected, may result in reduced equipment reliability, efficiency, or safety. Compliance may be required within a specified operating time. A Alert/Safety Failure to comply with the TIL could result in equipment damage, facility damage, or personal injury. Compliance is mandated within a specific operating time. GE Energy Technical Information Letters 8 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 GE Energy Technical Information Letters Timing Code 1 Prior to unit startup / prior to continued operation (forced outage condition) 2 At first opportunity (next shutdown) 3 Prior to operation of affected system 4 At first exposure of component 5 At scheduled component part repair or replacement 6 Next scheduled outage 7 Optional 9 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 9E TILs Released Since Year 2004 TIL# TITLE Issue Date 1443-2 7EA / 9E DLN-1 LINER BULGING INSPECTION AND SERVICE LIMITS 1/16/2004 1453-2 GAS FUEL PURGE VALVE METERING CONTROL 2/27/2004 1454-2R2 STATOR BLADE DOVETAIL BASE CRACKING 3/16/2004 1467-2 HARD DRIVE RELIABILITY ON <I>, <G>, HMI, HISTORIAN, AND OSM COMPUTERS 5/26/2004 1473-2 MARK V SPEEDTRONIC CONTROL VALVE CALIBRATION 8/11/2004 1477-1 PROTECTION OF STATIC STARTER (LCI/LS2100) EQUIPMENT FROM OVER VOLTAGE CONDITIONS 10/12/2004 1298-1R1 LOAD COUPLING NUT EVENT 10/18/2004 1480-2 MARK V FIRMWARE UPGRADE 10/20/2004 1488-2 ELECTRIC FUEL HEATER OVER-TEMPERATURE PROTECTION 12/2/2004 1492-2 PCI ARCNET CARD CONFLICT WITH PCI TIMECARD ON HMI AND HISTORIAN 12/6/2004 1493-2 POTENTIAL EGD / ICN MEMORY LEAK ON HMI 12/6/2004 10 / General Electric Company, 2006. All rights reserved. GE proprietary information. / 4/17/2012 9E TILs Released Since Year 2004 TIL# TITLE Issue Date 1132-2R1 VARIABLE INLET GUIDE VANES - SPRING AND THRUST WASHERS 12/15/2004 1497-2 9E ALSTOM GENERATOR LIFT OIL FILTERS 2/23/2005 1480-2R1 MARK V FIRMWARE UPGRADE 10/14/2005 1518-2 MAINTENANCE AND INSPECTION REQUIREMENTS FOR GAS TURBINE AIR INLET SYSTEM 10/26/2005 1469-2R1 DC EMERGENCY PUMP RECOMMENDATIONS 10/27/2005 1520-1 HIGH HYDROGEN PURGE RECOMMENDATIONS 10/28/2005 1524-3 COMBUSTION SPREAD MONITOR UPGRADE FOR MK V AND MK VI 11/11/2005 1496-1R1 ANSUL CO2 SYSTEM SELECTOR VALVE MALFUNCTION AND LEAKAGE 11/14/2005 1528-3 LUBE OIL VARNISHING 11/18/2005 1524-3R1 COMBUSTION SPREAD MONITOR UPGRADE FOR MK V AND MK VI 11/21/2005 1275-1R2 EXCESSIVE GAS FUEL FLOW AT START-UP 3/3/2006 1536-2 9E GENERATOR BEARING LIFT OIL SEQUENCING MODIFICATION 3/8/2006 1537-1 HIGH GAS FLOW AT STARTUP LRATIOHY LOGIC 3/9/2006