Marco Beverage Systems | B Corp Certified’s Post

More and more #ISPs and #MSPs are reaching out to CRG | TEC Recruitment They've all tried directly advertising on the likes of Indeed/Linkedin and the feedback from hiring managers is the same- inundated with unsuitable applications, taking them away from their day jobs. The view that there are lots of candidates in the #telecoms market- DOES NOT MAKE HIRING EASIER! Our consultants spend their days building candidate networks, so when you have a requirement, we complete the screening to meet the needs in a matter of days. All candidates know the end client and are happy to progress (we don't chuck CVs at vacancies) Hiring managers recieve a shortlist- usually 3-5CVs, all qualified and who meet the skills of the role and culture of the business. The result- CVs to interview rates of 90%- higher quality of interviews with fully engaged candidates (no ghosting!) offer to acceptance rates extremely high and time and cost to hire reduced. Drop me a message if you are feeling a similar pain- [email protected]

#hiring *Service Desk Specialist*, Huntsville, *United States*, fulltime #opentowork #jobs #jobseekers #careers #Huntsvillejobs #Alabamajobs #ITCommunications *To Apply -->*: https://lnkd.in/gFXPJvBm Service Desk SpecialistHuntsville, AL - OnsiteTOP SECRET CLEARANCE REQUIREDExciting new role open working on a project with the FBI! We are looking for a service desk professional with a Top Secret clearance and exceptional communication/troubleshooting skills!Job DescriptionInstalls, changes, and repairs moderately complex problems of personal computer hardware and software systems and provides technical assistance and training to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email, and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.Serves as the first point of contact for troubleshooting hardware/software PC and printer problems.Collaborates with team members to resolve information technology issues and implement process improvements.Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software. Minimum QualificationsAssociate's degree.5 years of experience Other Job Specific SkillsMust have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.Knowledge of assigned hardware and/or software products required.Requires working knowledge of personal computers and peripherals.Stays up to date technically and applies new knowledge to job.Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes.Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Actively looks for ways to help people in the most efficient manner.Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Understands the implications of new information for both current and future problem-solving and decision-making.

The Product Support Engineer is a technical expert dedicated to providing assistance to customers, both domestic and international, who use XCALLY solutions. The mission of the Product Support Engineer is to ensure an exceptional customer experience by providing fast, efficient, and high-quality technical support. This role is crucial because it is responsible for resovlling technical problems in a timely manner and ensuring that every customer can take full advantage of the potential of XCALLY solutions. A Product Support Engineer is: 1) a Technical Issues Detective because he listens carefully to customer needs, analyzes problems, identifies causes and proposes effective solutions, keeping end-user satisfaction high; 2) a Technical Mediator because he can communicate effectively with both users and other technical areas of the company and is able to provide comprehensive support and solve customers' most complex challenges; 3) a Technology Solutions Navigator because in addition to having an in-depth knowledge of the company's services, he also has a solid understanding of networking and web applications and other related technologies, including Asterisk, MYSQL, and Linux that enable him to deal with a wide range of situations. Do you fit this description? Apply now for the open position of Product Support Engineer: https://bit.ly/3S6RmR2 #XCALLY #XCALLYpeople #team #tech #job #software #customerexperience #customersatisfaction #hiring

🛑 Stop! A couple of questions to think about; Are you exploring options moving into the New Year? 💫 Is contracting either something you love doing, or are interested in? Are you a dedicated and experienced infrastructure professional? We might have exactly what you are looking for! Get in touch, lets connect.. We would love to discuss more with you🌐 #Irelandjobs #contracting #contractjobs #ITjobs

As an infrastructure analyst/tech support engineer, one of the greatest disappointments in work is being unable to resolve a users' IT issue that stops them from continuing their work at first level. Clients who have important meetings/work to do soon will be easily frustrated by such unexpected issues. In these situations, the role of a support engineer becomes critical. Analysts should try all possible ways to find some backup option for users to continue some work.(For e.g.: If a company laptop is dead, help them setup teams/outlook on their phone/other devices so that they can attend important meetings or view important emails). Once escalation is done, proper communication should be given to next level teams handling the issue to make things faster if the user needs a fix ASAP. Some users might be annoyed by the fact that they need to contact their manager to inform them about these unable to work IT issues. In this situation, too, the analyst can become helpful by sending a short email to their manager giving them a very brief idea about the issue the user is facing, the present status of the case and steps taken to fix the problem soon. #customersatisfaction #supportengineer

#SystemsEngineer #CareerGrowth #JobSearch #TechIndustry Hey everyone! 😊 As the title suggests, I'm currently a Sr. Systems Engineer, and I've been in the game for about 5 years now. I started from the help desk and worked my way up, which has been quite the journey! 🚀 Currently, I’m making about $105k a year, but here’s the kicker: there are folks in my organization making $25k-30k more than I am! 🤔 People keep telling me I’m worth at least $150k, and honestly, I believe it too! I absolutely love working on **Systems Architecture** and have successfully architected over 20 environments in the last couple of years. However, I can’t shake off this feeling that I might be getting taken advantage of because of my age and years of experience, especially with the current job market heating up. A few things are weighing on my mind: 🏡 I’m not living the lifestyle I envisioned with my current income. 🔍 I’m exploring a CTO opportunity with a small company, but they can’t afford to give me my... How Can a Sr. Systems Engineer Boost Income and Find Fulfillment? Answers: https://lnkd.in/gr7TzX4e

Why engage with non-technical recruiters when your needs are deeply technical? Every unnecessary meeting can cost you. We respect your time and needs by ensuring you only deal with those who understand the technology. We can align our software engineering expertise with your goals, minus the unnecessary steps. #EfficientHiring #InCodeWeTrust

🌟 Moving from 2nd Line to 3rd Line Support 🌟 If you're a 2nd line support engineer aiming to step up to a 3rd line role, there are key skills to focus on. Let's dive into what can make this transition smoother and more effective. Firstly, deepen your technical knowledge. Familiarise yourself with advanced troubleshooting techniques and complex system configurations. This includes understanding network protocols, server management, and virtualisation technologies. Hands-on experience with these will set you apart. Secondly, enhance your problem-solving skills. 3rd line roles often involve tackling the most challenging issues. Develop a methodical approach to diagnosing problems and think critically about solutions. This will not only improve your efficiency but also your confidence in handling high-pressure situations. Lastly, communication is crucial. As you progress, you'll need to liaise with various teams and possibly mentor junior staff. Clear, concise communication ensures that everyone is on the same page and that solutions are implemented effectively. What other skills do you think are essential for this transition? Share your thoughts! 💬 #CareerProgression #ITSupport #TechSkills

🌟 Moving from 2nd Line to 3rd Line Support 🌟 If you're a 2nd line support engineer aiming to step up to a 3rd line role, there are key skills to focus on. Let's dive into what can make this transition smoother and more effective. Firstly, deepen your technical knowledge. Familiarise yourself with advanced troubleshooting techniques and complex system configurations. This includes understanding network protocols, server management, and virtualisation technologies. Hands-on experience with these will set you apart. Secondly, enhance your problem-solving skills. 3rd line roles often involve tackling the most challenging issues. Develop a methodical approach to diagnosing problems and think critically about solutions. This will not only improve your efficiency but also your confidence in handling high-pressure situations. Lastly, communication is crucial. As you progress, you'll need to liaise with various teams and possibly mentor junior staff. Clear, concise communication ensures that everyone is on the same page and that solutions are implemented effectively. What other skills do you think are essential for this transition? Share your thoughts! 💬 #CareerProgression #ITSupport #TechSkills

Check out these jobs!!