The one essential skill AI can never replace: EQ Danilo Pozo, MBA, VP US Commercial - CX at Cisco, joined me on Experts of Experience to explore the power of empathy and humanity in business. While AI accelerates our learning, growth, and decision-making like never before, we must not lose sight of what lies at the heart of relationship-building - emotional intelligence. We uncovered: 🔹 How fostering meaningful connections is crucial for business success 🔹 Proven strategies to deliver value and inspire unwavering loyalty 🔹 The transformative power of leading with humanity and creating space for authenticity This episode truly made my heard sing. Give it a listen and let us know what you think in the comments below! 👇 *** ♻️ Repost if you found this post insightful 🤝 Follow me, Lauren Wood for more tips on CX, leadership, and human connection in the age of AI
Right. On. 👏
yes!! AI can’t replace the human touch – EQ is everything when it comes to building connections 🙌
Don’t be so sure🤨
CX Consultant, Facilitator, Executive Coach | Host of top-ranking podcast Experts of Experience
1mohttps://www.youtube.com/watch?v=hK6TLBxGzuk https://open.spotify.com/episode/0uz54KkjC4GknfPjUdGt9e?si=TBYk4W1oSE2qfWfYLECAKw https://podcasts.apple.com/us/podcast/56-why-emotional-intelligence-is-the-key-to-customer/id1713550839?i=1000676766319