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The one essential skill AI can never replace: EQ Danilo Pozo, MBA, VP US Commercial - CX at Cisco, joined me on Experts of Experience to explore the power of empathy and humanity in business. While AI accelerates our learning, growth, and decision-making like never before, we must not lose sight of what lies at the heart of relationship-building - emotional intelligence. We uncovered: 🔹 How fostering meaningful connections is crucial for business success 🔹 Proven strategies to deliver value and inspire unwavering loyalty 🔹 The transformative power of leading with humanity and creating space for authenticity This episode truly made my heard sing. Give it a listen and let us know what you think in the comments below! 👇 *** ♻️ Repost if you found this post insightful 🤝 Follow me, Lauren Wood for more tips on CX, leadership, and human connection in the age of AI

🎙️ "We need to understand the boundaries of the tools we use, especially with AI, to ensure they're effective and not over-relied upon." – Dr. Donald Wilson I recently had the pleasure of interviewing Dr. Don Wilson on Bridging Business with Ai. With decades of experience in sales, strategy, and organizational leadership, Dr. Don brought an incredible depth of knowledge to the discussion. One of the most striking insights he shared was the importance of understanding both the capabilities and the limitations of AI. It's a tool that can amplify our potential—but only if used thoughtfully and with clear boundaries. In this episode, we dive into: 💡 The real-world applications of AI in business and program management. 💡 How leaders can integrate AI responsibly without over-reliance 💡 Practical strategies to make AI work for us, not instead of us 🎧 Whether you're leading teams, managing programs, or simply curious about how AI is shaping our world, this episode is packed with actionable insights you won’t want to miss! 👉 How are YOU managing the balance between leveraging AI and relying on human expertise? Let me know in the comments! 🔗 Tune into Bridging Business and AI with Dr. Don Wilson now! Details below 👇 #AI #Leadership #ProgramManagement #Innovation #Podcast #BusinessTransformation #FutureOfWork

Hey everyone, I'm thrilled to announce the launch of my new company, Augmented Leadership, where I'll combine my passion for artificial intelligence with my mission to empower business leaders and organizations to harness the transformative power of AI. I've witnessed firsthand the incredible potential of AI to disrupt, drive innovation, improve efficiency, and create new opportunities across industries. However, I've also seen the challenges many organizations face when navigating the complex AI landscape and developing effective strategies for AI adoption. I founded Augmented Leadership to bridge the gap between AI complexity and practical application and equip business leaders with the knowledge, skills, and confidence they need to succeed in an AI-driven world. If you're a business leader looking to demystify AI, develop a winning AI strategy, or lead successful AI implementations, I invite you to connect with me and explore how Augmented Leadership can support your journey. Together, let's leverage the power of AI to drive meaningful change, create value, and shape a better future. #AI #AIEvangelist #AILiteracy #AIStrategy #AugmentedLeadership

*Big announcement* We're launching a new executive program on GenAI together with Reid Hoffman, Co-Founder of LinkedIn and Inflection AI. Reid is one of the most insightful people on the topic of AI for business. I am delighted to work with him on "Leading an AI-Powered Future", a groundbreaking six-week live online program. Anchored by insights from Reid's forthcoming book, ‘Superagency’, participants will gain the tools to: 💡 Embrace AI opportunities 💡 Lead effectively in AI-driven environments 💡 Understand the ethical responsibilities of AI integration Reid will personally lead the inaugural session, with subsequent weeks taught by faculty from the Wharton AI & Analytics Initiative including Ethan Mollick, Lynn Wu, Nicolaj Siggelkow, Christian Terwiesch, and myself. This program is ideal for senior executives ready to drive AI-powered transformation within their organizations. Whether you're an AI veteran or just getting started, this program will equip you with the leadership frameworks to fully harness the future of AI. (To learn more, see link in comment)

How will AI Elevate Leadership Development Artificial Intelligence is reshaping leadership development, offering tools that make learning more actionable and impactful. Imagine using AR glasses for real-time coaching during a critical presentation or VR simulations to practice navigating crisis scenarios. These innovations aren’t just exciting—they’re transformational, helping leaders bridge the gap between theory and real-world application. Dr. David Day and Dr. Jonathan Reams describe AI as a “co-pilot,” a partner in fostering self-awareness and emotional intelligence. By delivering immediate, actionable feedback, AI enables leaders to fine-tune their approach in ways we’ve never seen before. The concept of AI serving as a "co-pilot" in leadership development has been explored by various thought leaders and organizations. Notably, NWORX, a company specializing in leadership development solutions, emphasizes how AI co-pilots provide personalized guidance and support at scale, making leadership growth more accessible and impactful for a broader audience. But this isn’t without challenges. Ethical concerns, like algorithm biases or unintended consequences, remind us that we must use AI responsibly. AI should enhance fairness, empathy, and transparency—not undermine them. The future of leadership will rely on finding the right balance: leveraging AI’s potential while staying true to the human qualities that define great leadership. AI isn’t here to replace us but to help us lead better. How do you see AI shaping leadership in your field? Are you open to shaping the digital transformation with thought leadership inspired by AI? Let’s start the conversation. #LeadershipDevelopment #ArtificialIntelligence #FutureOfLeadership #AIInnovation #EthicalAI #LeadershipTransformation #DigitalLeadership #EmotionalIntelligence #AIforLeaders #AIandHumanPotential Reference: Day, D., & Reams, J. (2023, May 31). How could AI support leader development? (S. J. Allen, Host). Practical Wisdom Podcast [Audio podcast episode]. Buzzsprout. https://lnkd.in/ghDKEBgn.

"Leadership is the capacity to translate vision into reality." - Warren Bennis AI proficiency: Leaders must leverage AI to transform their visionary ideas into actionable plans. AI provides the tools and insights necessary to turn concepts into concrete outcomes. 5.0 Leadership: This quote aligns with 5.0 leadership, which focuses on integrating advanced technologies like AI to drive innovation and achieve strategic goals. Detailed Strategies: AI enables detailed strategic planning by offering predictive analytics, real-time data, and automated processes. Empathy: While using AI to achieve vision, leaders must maintain empathy, ensuring that technological implementations are beneficial and considerate of their teams. Your Turn! How do you use AI to bring your vision to life? #UKAIWWL #Leadership #AI #Vision #Innovation #Empathy #DigitalTransformation #Tech

Addressing leadership blind spots is more crucial than ever, particularly with the rapid adoption of AI. Leaders must excel in communication, invest in their teams, and navigate change adeptly to avoid revenue losses and ensure their organizations thrive in the digital age. As a leader, do you know the financial impact your leadership blind spots have on your company every year? Trends show this issue is getting worse. Are you curious about this? Let's talk. Send me a private message! #leadershipdevelopment #digitaltransformation #artificialintelligence #employeeengagement #revenuegrowth

Unlocking AI's Power: Skills Gap Hurting Your CX? CXOs & IT leaders: Your teams may have the vision for AI, but lack the skills to integrate it seamlessly. This skills gap can be a major roadblock to: - Optimizing existing systems & processes ⚙️ - Ensuring smooth AI implementation - Maximizing the return on your AI investment Here's the good news: By investing in AI skilling for your CXOs and IT professionals, you can: Bridge the knowledge gap > Empower your team to lead the AI charge > Unlock the full potential of AI for your organization > Don't let a lack of skills hold you back! Invest in your team's future with AI skilling programs. Speak to us to fill the gap. #AI #CX #IT #skillsgap #leadership #futureofwork

🌟 Drive AI with Purpose in 2025! 🌟 As leaders, we’re facing a rapid AI evolution. But how do you ensure this powerful tool aligns with your deepest values and drives genuine impact—not just efficiency? The 2025 AI-Ready Vision Guide for Purpose-Driven Leadership is crafted for leaders like you who want AI to serve people, amplify human potential, and align with core values. In just one hour, we’ll work together to: ➡ Clarify AI’s role in supporting your mission, not overshadowing it. ➡ Build a values-driven roadmap for ethical AI integration. ➡ Equip you with tools for human-centred decision-making in the AI era. Ready to create a positive AI impact? Click to discover more! 👇 #AILeadership #PurposeDrivenAI

In the age of AI, leaders face more than just tech challenges—they’re grappling with a cognitive overload that is rarely addressed. Enter the 3C Leadership Model and the SEC Equation—our newest framework designed to solve the real issue: the impact of AI on the brains of your leadership team. So, what is the SEC Equation? It stands for Speed, Expertise, and Confidence—the three cognitive pillars affected by AI integration. Recent studies from the MIT Sloan Management Review show that the rapid pace of AI implementation can erode decision-making confidence, causing leaders to second-guess their expertise (Brown et al., 2024). We tackle this head-on in our programs by helping leaders break down the SEC Equation and understand how it affects their performance. One key tip we share? Curate curiosity. Encourage your leaders to ask more questions, even if it feels like they should already have all the answers. Curiosity slows down the overwhelm of rapid AI changes and fosters adaptive thinking—a critical skill in uncertain times. Ready to future-proof your leadership team? Contact us today to learn how the 3C Leadership Model can reshape your organization’s approach to AI! #theedwardsgroups #eddyspeaks #leadershipdevelopment #AIintegration