Ketaki Golatkar كيتاكي جولاتكار’s Post

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Founder, CEO - GOOD DAY PR & Strategic Communications II Former Global Comms Lead- International Cricket Council II Former Star Sports - A Walt Disney Co. II Reputation Today - Top 20 Global Indians || Mentor and Dancer

In my two decades of experience, I’ve worked within organisational structures where, Comms was reporting to Marketing with a dotted line to the CEO, and one where Comms and Marketing both reported directly to the CEO/MD. When Comms reports to Marketing, the focus often shifts towards growth and campaigns, sidelining reputation management. A dotted line to the CEO helps, but it can feel like trying to steer a ship with string. On the other hand, when both report directly to the CEO, decision-making is quicker, strategy is more aligned, and reputation management is a priority. Communications is not just a supporting act anymore; it’s a key driver of trust, credibility, and stakeholder engagement. In today’s world, where reputation is a brand’s greatest asset, Comms reporting directly to the CEO isn’t optional—it’s vital. Comms strategy must always come from business strategy. To make a real impact, Comms must collaborate with HR, internal comms, investor relations, compliance, and legal also. These functions intersect with reputation, and alignment ensures consistent messaging, mitigates risk, and protects the organisation’s image at every level. At the ICC, I saw this first-hand. Managing communications across 108 member boards, including Full and Associate Members, required careful balance to meet their unique needs while ensuring the ICC’s vision was consistently communicated. Similarly, at Star Sports, leading PR for the Pro Kabaddi League, IPL, and ICC World Cups, showed me how communications not only boosts brand awareness but helps grow a sport. We deepened fan engagement, building communities that made Star Sports a key player in Indian sports culture. Now, let’s talk about the real heroes—fans. Fans are the heartbeat of any sport, driving its popularity and financial success. Comms shapes how fans perceive the sport, its athletes, and values. It elevates the sport, builds trust, and inspires new audiences. It’s not just about managing the present; it’s about shaping the future. At the ICC and Star Sports, we crafted campaigns that connected with fans globally, ensuring they felt part of the sport’s journey. The way fans perceive and engage with a sport directly impacts its success and growth. Comms doesn’t just manage the present—it drives the sport forward. If you want to grow a sport, build a fan community, and safeguard your brand’s reputation—make sure Communications has a proper seat at the table. #Communications #ReputationManagement #SportsMarketing #Leadership #FanEngagement #CommsandMarketing

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