Advith Chelikani’s Post

The CX Network would like to wish all CX professionals a Happy CX Day! Today is more than just another day—it's a call to shape the future. As we enter this new chapter, let’s commit to making every interaction exceptional. We shouldn’t aim to just meet expectations—we should strive to exceed them. Let’s not only fix problems but foresee and prevent them. Let’s make this a CX Day to remember – for our customers, our associates, and for CX professionals around the world! 🚀 The future is CX, and the future starts now. 🚀

Today is more than just another day—it's a call to shape the future. Let’s make this a CX Day to remember – for our customers, our associates, and for CX professionals around the world! 🚀 The future is CX, and the future starts now. 🚀 CX Network Rani Kuppusamy

🌟 Celebrating Customer Service Week 🌟 #BuildingLastingConnections What was on your mind when you wished others a happy customer service week? As we wrap up CS week, I simply reflect on the invaluable role of service. While we all enjoyed the celebratory goodies and the maaany engaging fun activities steered by CX Teams, this week has mostly been a celebration and affirmation of the trust and connections we've built with our customers and colleagues through a series of interactions that left a lasting impression. It's also been a time to grab on any win-back opportunity presented to redeem lost relationships 🙂 In my journey of CX transformation, I've witnessed the power of exceptional service in transforming a simple transaction into a lasting relationship. We can't under estimate the power of service personalisation, humanisation, empathy and dignity in building lasting impressions. In any experience, when you feel valued, you feel connected and committed. These simple yet deep principles of "whats in it for me and you", is where i draw my daily inspiration to go above and beyond for our customers and for my colleagues. In the business of service to humanity, let's strive to make every interaction count through the simple things. I look forward to continuously transforming myself, to positively transform a life that will tranform another life, and another and another... Together we continue to elevate CX 🏆 Together we continue to transform lives #HappyCustomerServiceWeek #Goingaboveandbeyond #CXTransformation #Gratitude

Happy Tuesday! Did you know that in 2013 US Congress officially recognized the first Tuesday in October as CX Day? Pretty neat, huh? CX Day is a global celebration and chance for CX professionals around the world to come together as a community to celebrate customers, share successes, catalyze change, and get inspired by new thinking and discovery. This year's theme is "Good CX delivers better outcomes for customers, employees, and organizations." Looking for some tips to celebrate? Check out this neat one-pager by Customer Experience Professionals Association (CXPA).

🚀 Introducing Jolt machines: Powering Up Customer Experiences Across Dublin! ⚡ At Jolt Technology, we understand how important it is for customers to stay connected while they're out and about. That’s why we’ve partnered with some of the best venues in Dublin—bars, restaurants, theaters, hotels, hospitals, convention centers —to install state-of-the-art phone charging stations that keep your customers happy and engaged. Why Choose Jolt? 🔋 Enhanced Customer Satisfaction: Our sleek, easy-to-use charging stations are designed to keep your guests powered up and satisfied, so they can enjoy their time at your venue without worrying about a dying battery. 💼 Boost Your Business: Venues that offer our charging stations often see increased customer retention and longer dwell times—leading to more orders, more engagement, and more revenue. 🎨 Seamless Integration: Our charging units are designed to complement your space, adding a modern touch without disrupting the vibe of your venue. We’re excited to help venues across Dublin deliver an even better experience to their customers. If you’re interested in learning more about how Jolt Technology can power up your business, drop us a message or visit our website at https://lnkd.in/eJRR6W_z Let’s charge up your customer experience! 💪⚡ #CustomerExperience #DublinBusiness #HospitalityIndustry #TechInnovation #CustomerSatisfaction #JoltTechnology

🌟 Happy new month and new week, everyone! As we journey into the month of November, let’s take a moment to set realistic goals and smash them together. Remember to prioritize what truly matters—focus on actionable tasks that drive results. Whether it’s enhancing customer experience or streamlining processes, let’s make this month our most productive yet. What are your top goals for November? Feel free to share them below! #NewMonth #GoalSetting #CustomerSuccess

𝗙𝗲𝗲𝗹𝗶𝗻𝗴 𝘀𝘁𝘂𝗰𝗸 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗼𝘂𝘁𝗶𝗻𝗲? 🙄 We all know that grey, monotonous grind: the same stuff in the same place, day after day. 😒 It’s easy to get caught up in the everyday hustle, but what if you could hit pause and step into something 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 different for a day and even get the hottest CX insights?😮 𝙋𝙞𝙘𝙩𝙪𝙧𝙚 𝙩𝙝𝙞𝙨 𝙞𝙣𝙨𝙩𝙚𝙖𝙙: ☀️ A beautiful September day 𝗷𝘂𝘀𝘁 𝗼𝘂𝘁𝘀𝗶𝗱𝗲 𝗕𝗲𝗿𝗹𝗶𝗻, soaking up the sun by the lake, surrounded by vibrant CX-energy and nature. 🎤 Listening to 𝗖𝗫-𝗲𝘅𝗽𝗲𝗿𝘁𝘀' 𝗸𝗲𝘆𝗻𝗼𝘁𝗲𝘀 and connecting during fun workshops and activities. 🥗 🍛 Tasty food. Open air. (𝘕𝘰 𝘮𝘰𝘳𝘦 𝘸𝘰𝘳𝘥𝘴 𝘯𝘦𝘦𝘥𝘦𝘥) Break your routine and give yourself something to look forward to on 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆, 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿 𝟱 or 𝗙𝗿𝗶𝗱𝗮𝘆, 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿 𝟲. Don’t miss out on the chance to be part of an unforgettable experience! The CX Festival is 𝙣𝙤𝙩 𝙟𝙪𝙨𝙩 𝙖𝙣𝙤𝙩𝙝𝙚𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙚𝙫𝙚𝙣𝙩 - it’s a breath of fresh air, your chance to recharge, and to be part of a community that’s as 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 about customer experience as you are. 🧡 𝙎𝙝𝙝𝙝 ... if you don't want to save 20 %, absolutely 𝗱𝗼 𝗻𝗼𝘁 use the code 𝗖𝗫𝗧𝗛𝗨𝗥𝗦𝗗𝗔𝗬 or 𝗖𝗫𝗙𝗥𝗜𝗗𝗔𝗬. Just don't. 😏 𝗚𝗲𝘁 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗹𝗮𝘀𝘁 𝗱𝗮𝘆 𝗽𝗮𝘀𝘀𝗲𝘀 𝗻𝗼𝘄: 𝗵𝘁𝘁𝗽𝘀://𝘄𝘄𝘄.𝗰𝘅-𝗳𝗲𝘀𝘁𝗶𝘃𝗮𝗹.𝗰𝗼𝗺/𝘁𝗶𝗰𝗸𝗲𝘁𝘀 🏖 #cx #customerexperience #customerservice #customerjourney #kundenservice #CXfest #notjustanotherbusinessevent

#Five9 brings Joy to #CX all year round. Learn how customers like Omaha Steaks, Alaska Airlines, PING, Hanna Andersson, and From You Flowers have significantly improved their contact center operations with Five9. Watch now. #CustomerSuccess #Five9Joy

#Five9 brings Joy to #CX all year round. Learn how customers like Omaha Steaks, Alaska Airlines, PING, Hanna Andersson, and From You Flowers have significantly improved their contact center operations with Five9. Watch now. #CustomerSuccess #Five9Joy