About
OBJECTIVE
I am enthusiastic about securing a position within a dynamic…
Contributions
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How do you connect UX education to business goals?
Applying classroom learning immediately accelerates personal growth & professional ability, resulting in a hit-the-ground-running graduation. Immersion with applied learning disrupts status quo of innovation and design, while shattering personal limits. Applying lecture knowledge to classroom exercises and field work on a daily basis, you are thrown into the UX Designer role. There is no turning back, you sink or swim. I strongly disagree with anyone who claims immersion learning and project output is not true to life. Deep teamwork and bonding, concentrated focus on design goal, intense work ethic to completion. It's a grueling and rewarding experience for anyone with the determination to succeed no matter how difficult the challenges.
Activity
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AI in Healthcare Management: Hype vs. Reality As AI continues to make headlines, there's growing buzz about its potential to revolutionize…
AI in Healthcare Management: Hype vs. Reality As AI continues to make headlines, there's growing buzz about its potential to revolutionize…
Shared by Tom Franov
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Elevating Talent: The Synergy of Human Expertise and AI Tools AI is revolutionizing the professional landscape, offering a powerful boost to…
Elevating Talent: The Synergy of Human Expertise and AI Tools AI is revolutionizing the professional landscape, offering a powerful boost to…
Shared by Tom Franov
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Partnering with AI: Amplifying Human Creativity In the evolving landscape of digital innovation, AI has emerged as a powerful ally for creative…
Partnering with AI: Amplifying Human Creativity In the evolving landscape of digital innovation, AI has emerged as a powerful ally for creative…
Shared by Tom Franov
Experience
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Self-employed
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Education
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Bitesize UX
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Wrote Microcopy and Designed App Wireframes, based on real-world UX design projects.
Revamped the user experience of a food retailer's mobile app by creating intuitive cooking instructions, backed by thorough UX Research and behavior analysis.
Enhanced user engagement and clarity through proficient use of UX Writing techniques, crafting compelling copy and microcopy.
Utilized Figma to meticulously design wireframes, facilitating seamless execution of design strategies and…Wrote Microcopy and Designed App Wireframes, based on real-world UX design projects.
Revamped the user experience of a food retailer's mobile app by creating intuitive cooking instructions, backed by thorough UX Research and behavior analysis.
Enhanced user engagement and clarity through proficient use of UX Writing techniques, crafting compelling copy and microcopy.
Utilized Figma to meticulously design wireframes, facilitating seamless execution of design strategies and forward planning.
Analyzed user interview recordings of city apartment pet owners utilizing a mobile app to find their ideal pet, extracting valuable insights for iterative design solutions.
Employed innovative brainstorming and design sprint methodologies to conceptualize solutions, translating ideas into detailed freehand wireframes.
Developed Figma wireframes to optimize onboarding for users seeking their perfect canine companion, based on real-world UX design projects. -
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Completed an intensive six week online course, delving deeply into the interdisciplinary realms of Human-Computer Interaction and User Experience Design.
Explored the historical evolution, contemporary trends, and futuristic possibilities.
Gained practical insights into applying HCI principles within UX Design methodologies, and then actively applied acquired knowledge and skills to weekly practical projects. -
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Engaged in a twelve week immersive hands-on learning experience, collaborating within small teams to apply diverse methodologies and hone practical skills.
Delivered impactful user experience designs through iterative processes, fostering real-world problem-solving and collaboration dynamics. -
Participated in the prestigious Pace co-op program. Gained an education in critical thinking at Pace, and hands-on business experience in corporate communications and user research during my co-op tenure with Gartner.
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Engaged in the highly reputed MCC co-op program and benefited from a robust business education renowned for its excellence in academia.
Gained hands-on business experience in user test studies, interviewing, and user interaction during my co-op tenure with Ford Research Services.
Established a strong foundation for further academic pursuits at Pace University. -
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"Brian Tracy's Success Library" Completed Courses:
- Doubling Your Productivity;
- Change Your Thinking, Change Your Life;
- The Science of Self-Confidence;
- The Universal Laws of Success and Achievement;
- Time Management Made Simple;
- Time Management for Results;
- The Miracle of Self-Discipline;
- Negotiate the Best Deal;
- The Power of Effective Communication;
- Maximum Achievement Affirmation;
- Eat That Frog! (Goal Setting and Achievement);
- Fit and…"Brian Tracy's Success Library" Completed Courses:
- Doubling Your Productivity;
- Change Your Thinking, Change Your Life;
- The Science of Self-Confidence;
- The Universal Laws of Success and Achievement;
- Time Management Made Simple;
- Time Management for Results;
- The Miracle of Self-Discipline;
- Negotiate the Best Deal;
- The Power of Effective Communication;
- Maximum Achievement Affirmation;
- Eat That Frog! (Goal Setting and Achievement);
- Fit and Trim for Life;
- How to Raise Happy, Healthy, Self-Confident Children -
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At the Dale Carnegie Course, we practiced conversational persuasion, wrote speeches, and delivered presentations to small audiences.
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Leadership Through Quality: Teamwork & Communications, Quality Tools & Processes. Live training by Dom DiMartini, followed by small team exercises. Teams were tasked to create quality solutions in practice scenarios, while building team rapport and communications skills.
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Beyond The Ring - Modules 1, 2, 3. Customer Service Support/Call Center/Teleservice Operation. Training and practice sessions. Scenarios related to customer service in general and then specifically to call center customer service.
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Wegmans grocery store provided professional customer service training at MCC in Rochester NY.
Licenses & Certifications
Courses
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Content Marketing (at General Assembly)
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Dale Carnegie Training
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Delve Master Class: "Designing Products People Love"
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Digital Marketing Bootcamp (at General Assembly)
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Storytelling for Entrepreneurs: Presentations to Elevator Pitches (at General Assembly)
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The Write Stuff: Getting the Most from Your Blog (at General Assembly)
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User Experience Design Immersive (at General Assembly)
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Visual Design 101 (at General Assembly)
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Xerox Leadership Quality Training: Teamwork & Communications, Quality Tools & Processes
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Projects
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Archaeological Anthropologist and Translational Researcher
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Researched prehistoric archaeology with a focus on non-intrusive field methods, uncovering ancient trading networks, communication systems, and healthcare practices.
Researched and interpreted material artifacts, translating their messages into compelling narratives that illustrate their enduring significance. Developed storytelling to showcase how ancient humanity-centered designs transcend time, serving as inspiration for innovative ideation in contemporary design. -
Prime Now Shopper at Whole Foods
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During the pandemic, served as an "Essential Worker," fulfilling grocery orders for home delivery customers at Whole Foods stores.
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Uber, Uber Eats, Lyft
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Throughout my tenure as a part-time driver, I engaged with over 5000 customers, consistently achieving top ratings from riders across Connecticut. This experience offered invaluable insights into passenger preferences and pain points, allowing me to provide product developers with comprehensive recommendations for improving user interface and experience. Several of these suggestions were subsequently integrated into driver app upgrades. Additionally, I actively participated in beta testing for…
Throughout my tenure as a part-time driver, I engaged with over 5000 customers, consistently achieving top ratings from riders across Connecticut. This experience offered invaluable insights into passenger preferences and pain points, allowing me to provide product developers with comprehensive recommendations for improving user interface and experience. Several of these suggestions were subsequently integrated into driver app upgrades. Additionally, I actively participated in beta testing for the Uber Eats delivery service, contributing to its refinement and optimization.
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Sales Representative at Farmer's Market for Hudson River Apiaries
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Shadowed owner Thomas on the job at the Pleasantville Farmer's market. Learned the ropes of every aspect of the the entire operation from setup to breakdown, then he handed the reins to me. I sold more than $3000 of honey over four Saturdays in 16 hours, while maintaining inventory and display, and keeping the customers informed and happy. Literally the best honey in the world, come on down to the Pleasantville Farmer's market on Saturdays in the summer, and get yourself a jar of Hudson River…
Shadowed owner Thomas on the job at the Pleasantville Farmer's market. Learned the ropes of every aspect of the the entire operation from setup to breakdown, then he handed the reins to me. I sold more than $3000 of honey over four Saturdays in 16 hours, while maintaining inventory and display, and keeping the customers informed and happy. Literally the best honey in the world, come on down to the Pleasantville Farmer's market on Saturdays in the summer, and get yourself a jar of Hudson River honey.
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Pioneered Innovative Aquatic Distribution Project - Project Leader, Innovator and Designer
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Led a groundbreaking initiative in breeding, marketing, and shipping Pearlscale Gold Marble Angelfish to customers across the USA.
Conducted competitive analysis of leading aquatic distributors around the world, learning prevailing shipping methodologies and identifying emerging trends.
Leveraging insights, engineered a revolutionary shipping system, integrating space-based plastics, advanced insulation, aquarium-grade pharmaceuticals, and internal heating into a prototype…Led a groundbreaking initiative in breeding, marketing, and shipping Pearlscale Gold Marble Angelfish to customers across the USA.
Conducted competitive analysis of leading aquatic distributors around the world, learning prevailing shipping methodologies and identifying emerging trends.
Leveraging insights, engineered a revolutionary shipping system, integrating space-based plastics, advanced insulation, aquarium-grade pharmaceuticals, and internal heating into a prototype container.
Validated the innovative shipping method in winter conditions. Successfully executed sales strategies, penetrating markets to effectively sell live fish.
Demonstrated my ability to innovate, strategize, and execute projects with precision and ingenuity.
Honors & Awards
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Dale Carnegie Personal Progress Award
Dale Carnegie
Outstanding Performance in Public Speaking awarded by class members and instructors.
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Gartner CEO Award for "Going Over The Top in Achievement"
Gartner CEO
My design work resulted in better user experience and higher user engagement.
Gold Award for design of sales intranet.
Silver Award
Team Award
More activity by Tom
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Balancing AI Evolution with Human Experience and Competition Food for thought: In the age of AI and quantum computing, competition may transcend…
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AI Chatbots: Promises and Pitfalls AI chatbots are impressive conversationalists with vast knowledge, but they're not infallible. Their tendency to…
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AI: A Tool for Experts, Not a Replacement for Expertise While AI is revolutionizing industries, it's crucial to understand its role as a tool, not a…
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AI Images and Videos: Ethics vs. Education Image manipulation has been integral to the visual media industry since the advent of print ads…
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In today's digital landscape, it's increasingly clear that social media isn't the only avenue for building a personal brand, though not everyone has…
In today's digital landscape, it's increasingly clear that social media isn't the only avenue for building a personal brand, though not everyone has…
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Here are some top UX statistics that provide insights into the importance of user experience (OpenAI, 2024): Conversion Impact: According to…
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What is the difference between Human-centered Design and User-centered Design? Human-centered Design is the first step, making design about people.…
What is the difference between Human-centered Design and User-centered Design? Human-centered Design is the first step, making design about people.…
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What is the difference between Humanity-Centered versus Human-Centered Design? Don Norman's new book explains it simply. "Where “human-centered”…
What is the difference between Humanity-Centered versus Human-Centered Design? Don Norman's new book explains it simply. "Where “human-centered”…
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Are "Social Media" interfaces really a place where social interactions occur? Unless it is a live chat or video interaction, it is more like a…
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