Joe Smith, CCXP, PMP, PROSCI

What are the qualities that make for a good UX leader? 💡 Comment below to join the conversation, and learn from UX pioneer Heidi Munc on the next episode of Lextant’s Seriously Curious podcast, hosted by Chris Rockwell. 🎙️

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Systems are everywhere in product teams, helping us bring consistency, speed, and efficiency to product development. 💪 For example, when designers create a button, they don’t start from scratch each time—they lean on design systems to ensure consistency with font, size, and color. The question is: Why should text be any different? 🤔 Here's why we think it's time for content design to embrace systemization. Give it a read!

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📣 Come. Off. Mute. 📣 Speaking out loud in an online setting can be scary, but it's necessary for everyone’s growth and success. Most of all, yours. As a UX people leader, I am frequently part of many team meetings to make decisions or review work. I often know the least about what the state of the project is, or how decisions were made up to that point. I have to depend on knowledge of the people on my team. Many times after the meeting, a team mate will give me their perspective, history or insight that they didn’t share in the larger meeting that would have made all the difference in decisions that were made, and my feedback for the project. Mostly this happens for reasons based in fear and trust. The fear of being wrong, the fear of potentially getting someone else into trouble or the fear of not being supported. Those settings can be intimidating!  My feedback and coaching when this happens is always the same: “Be brave, come off mute. If you see something that you know better or can help, say something.” As a designer who champions the iterative process of making things, we should approach our communications the same way. The first one will be rough, but putting things out there is the only way to learn and be thoughtful in what we put into the world.  I’m taking my own advice to “come off mute” here on LinkedIn to share more about my experience: 📦Working in design in a global, customer-centric company like Amazon, and creative careers in general 👨🏽‍💻Being a minority working in organizations where design is also a minority 🤹🏽How to thrive as a people leader, or working with people leaders 💪🏽Lessons learned attempting to do product development

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Essential Skills for Service Designers by Sarah Drummond 💯 In this article, she mentions some skills that organizations/companies are looking for when interviewing a Service Designers. "No one person should be expected to be good at everything, but as Lou mentioned in their blog post on ‘what is a service designer?’ all service designers need to have a balance of skills that both allows them to design services, and create the conditions for that service design to happen." Whether you will have an interview soon or an aspiring #servicedesigner this article will be a big help. Read the full article at https://lnkd.in/gK2RbgzG

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Here’s the reality many of us live with... Far too many critical business decisions are made without consideration for our users or their needs. The absence of UX research has a name. It’s called guessing. That means all these critical business decisions are made by guessing, not research. 💬Guesses slow the organization down. That’s because, without insightful data from research, everyone has to argue over their point of view. 💬And guesses increase risk. Risk of producing something nobody will use. Risk of rising support costs. Risk of giving a competitor an advantage when angry customers switch away. In this recorded session, Jared Spool explored how to make a case for more strategic UX research. Watch and discover how you’ll mitigate huge risks and speed up delivery time when you upgrade the research your team provides. https://lnkd.in/ejtMdXZD

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Every single time. 👋 We're hiring a Product Design Contractor We're looking for someone who can design... The box. Simple. Clean. Elevated. 📌 Quick TLDR about Air: We're the Creative Ops System that lets marketers think outside the box (while keeping their assets neatly inside one). $38M raised, big vision, bigger opportunity. ✍️ The role: Product Design Contractor 1) Design intuitive features (That make creatives purr with satisfaction) Too many cat jokes now? IDK... Anyways... 2) Collaborate with product / eng / design 3) Build next-level search, sync, and AI capabilities We have some pretty cool concepts in the works. 👀 Does this sound like you? (Yup the cat jokes continue...buckle up) → 3-5 years of designing apps cats can't break → An eye for typography sharper than a feline's claws → A UX/UI portfolio that's the cat's meow → Experience herding design systems → Figma/Sketch/Adobe skills PHEW... If you made it through those bad puns. Then you'll love working with us. -- 👋 P.S. Do you know someone great for this role? Mention them in the comments plz!

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"If the first time you think about how you’ll evaluate your MVP is the day it goes live, you’re too late." In Part III of The MVP UX Research Playbook, Jack Holmes breaks down the role of research in preparing for a product launch — and what comes next. He shares his mixed methods approach to: 📊 Defining what data you'll collect 📐 Evaluating your MVP from multiple angles 🛣 Prioritizing which learning outcomes to incorporate "As important as getting the product live is, equal consideration should be given to what you will do with the learnings you gather." Read Part III here: https://lnkd.in/gxp7vhDD #uxresearch #userresearch #design

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🚀 Calling all Startups! Need help launching your product with a user-centric approach? I'm Matthew Gardner, a seasoned UX Design Leader and Product Strategist with over two decades of experience helping companies create exceptional user experiences. I'm passionate about empowering teams and fostering a culture of innovation, and I'm excited to offer my expertise to startups looking to make a real impact. My services include: * User Research & Testing: Uncover your users' needs, behaviors, and pain points to inform your product strategy. * Product Strategy & Design: Define your product vision, create user flows, and design intuitive interfaces that delight your users. * Design Thinking Workshops: Facilitate collaborative workshops to generate innovative ideas and solutions. * Team Coaching & Mentorship: Empower your team to adopt user-centered design principles and practices. Why work with me? * Proven track record: I've successfully delivered projects for high-profile clients like Kronos Incorporated , Aimia Inc , and Bell. * Startup experience: I understand the unique challenges and opportunities that startups face. * Passion for innovation: I'm always looking for new ways to push the boundaries of design and create exceptional user experiences. Let's connect! If you're a startup looking for expert guidance on your product journey, I'd love to chat. Send me a message or comment below, and let's explore how we can work together to bring your vision to life. #UXDesign #ProductStrategy #Startups #Innovation #UserCenteredDesign #DesignThinking

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⭐ The Strategic Approaches to UX Research intensive is happening next week, June 3-7! ⭐ Jared Spool has created five days of 90-minute sessions designed to provide you with advanced UX methods, techniques, and perspectives that you can’t get anywhere else. These advanced UX concepts are explicitly aimed at your challenges and are ready for you to implement immediately. What you’ll learn in this Intensive is not textbook stuff. Jared leads every session, giving you the most forward-thinking concepts behind Strategic UX Research. You’ll learn directly from Jared what strategy works and which traps to avoid. And he’ll address every question and challenge you have. You don’t want to miss next week’s Intensive. ⭐ Learn more about the challenges you'll overcome each day of the Intensive: https://cstu.io/1b581f

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[Blog] Essential leadership skills for navigating complex user research projects As a project lead in today’s landscape, you likely encounter increasingly complex user research projects. Diverse user bases, rapid technological evolution, and intricate project scopes add to this complexity. In this blog Abraham Ortiz Tapia from Bold Insight shares that, leading your teams through such a dynamic environment requires mastering three key skills: demonstrating empathy, making bold decisions, and anticipating both project and user needs. #Leadership #UserResearch #ProjectManagement #Empathy #DecisionMaking #FutureTrends https://lnkd.in/gSyw9MBD

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Continuous research is a technique that your team can implement to build a rich repository of insight nuggets that will be invaluable to a range of stakeholders. learn more with our recent article: https://lnkd.in/gEPFe6QF #uxresearch #userresearch #continousresearch #ux247

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