2025 is going to bring a lot of big changes 😥. How can your organization navigate these challenges? TTEC's 2025 trends report has all the data and recommendations you need to keep growth on track. Read more here: https://lnkd.in/es8zedEc
TTEC
Outsourcing and Offshoring Consulting
Greenwood Village, Colorado 303,138 followers
Customer experience obsessed. Powered by people + technology.
About us
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
- Website
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http://www.ttec.com/
External link for TTEC
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 10,001+ employees
- Headquarters
- Greenwood Village, Colorado
- Type
- Public Company
- Founded
- 1984
- Specialties
- Customer Experience Consulting, Customer Technology Services, Customer Care Services, Captivate Customers, Omnichannel Technology, Bilingual Professionals, Cloud-Based Technology, Operational Excellence, Revenue Growth, Customer Acquisition , Care, Digital Trust and Safety Services , and CX Technology
Locations
Employees at TTEC
Updates
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TTEC is honored to announce that we’ve achieved Silver Certification in MLT’s Black Equity at Work program! 🎖️ This recognition reflects our dedication to creating a more inclusive and equitable workplace for all. We’re committed to fostering a culture where everyone feels valued, respected, and empowered to succeed. Read the full press release here: https://lnkd.in/ery8K9MW
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The Talent Show is closing out the year with stories that inspire and celebrate the season of giving! Join Brian Thomas, Director of Learning & Development and a true TTEC Magic Maker, as he shares his incredible 25-year journey at TTEC. From driving personal growth to making a difference through the TTEC Foundation, Brian’s insights on leadership, giving back, and thriving together will leave you inspired for 2025. 🗓 Catch us LIVE this Thursday and be part of this inspiring wrap-up to 2024! 👉 Hit that reminder button and come ready to share your thoughts. Let’s celebrate community, impact, and giving—together. #TheTalentShow #SeasonOfGiving #ExperienceTTEC
The Talent Show | Powered by TTEC - Season 5 Episode 22
www.linkedin.com
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🏦 The banking and financial services industry is facing a new era of customer expectations. In his latest blog, Wes Humphrey, Senior Vice President, Banking, Financial Services, and Insurance at TTEC, delves into the key trends shaping the future of customer experience. From the rising importance of personalization and omnichannel strategies to the transformative power of AI, Humphrey provides valuable insights for CX leaders. To learn more about how to navigate these challenges and opportunities, be sure to read the full article: https://lnkd.in/eAKK7tqb
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This holiday season, TTEC brings you a gift 🎁 : a glimpse into the future of CX with the latest issue of More Than Meets the AI! This month, we’re celebrating the season with an interactive glimpse into how our amazing TTEC team members embrace the holidays. ✨ And we preview what 2025 will have in store with autonomous AI agents and more. Here’s to a season of gratitude and a bright future ahead. Happy Holidays from TTEC!
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💪🏼 TTEC brings CX expertise, Sift brings AI innovation—together, we create bulletproof fraud prevention and seamless customer experiences that drive business growth. Discover the power of this partnership today: https://lnkd.in/egfjZt4E
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The holiday season is upon us 🎄! And delivering exceptional customer experiences is more important than ever during this busy time. In this article, Matus Valo, shares key strategies to elevate your holiday CX. Let's make this holiday season a joyful one for both your travelers and your team. Read the full article here: https://lnkd.in/eBFPJwXN
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Meaningful discussions and powerful perspectives—this is how we wrap up our podcast season for 2024! 🎙️ Each episode has showcased the power of sharing knowledge and building connections that inspire. A heartfelt thank you to all our incredible guests and loyal listeners for being part of this journey! 🙌 A special thank you to our top episode guests and their compelling stories: Eliesha Rouse, Vicki Steere, Cathy Beckett, Julie Stone, Laura Butler, Javier Blanco, and Ebony Langston 👏 We’re excited to step into a new year with fresh topics, expert voices, and even deeper conversations. Stay tuned for what’s to come on #TalkingOffTheClock! 🎧 ✨ Check out all of our episodes here: https://spoti.fi/3DnTXlq #ExperienceTTEC at TTECjobs.com
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$3.5 million in savings. Think that's impressive? 😏 Wait until you experience the ease of working with TTEC, the ideal healthcare CX partner: https://lnkd.in/ewuqBqQG
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Seasonal surges can be a daunting challenge for many businesses 😥 As customer expectations rise and volumes increase, delivering seamless experiences becomes even more critical. Thomas Monaghan, Senior Vice President of Global Operational Excellence, delves into strategies to master these peak periods in his article for the Customer Strategist Journal. Read it here: https://lnkd.in/eRUarTqe
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TTEC
NASDAQ
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$4.59
-0.1 (-2.132%)
- Open
- 4.69
- Low
- 4.47
- High
- 4.732
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