Customer service today demands efficiency, personalization, and empathy at every touchpoint. Learn more about how Generative AI is revolutionizing contact centers by empowering agents, scaling personalization, and delivering seamless experiences. Link to blog: https://ow.ly/wA4650Uu4RE #GenAI #CustomerInteractions
[24]7.ai
Software Development
San Jose, California 219,380 followers
We make it simple for customers to engage with brands to get things done—for better customer experiences at lower cost.
About us
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: www.247.ai. [24]7.ai is based in San Jose, California. [24]7.ai is a registered trademark of 24/7 Customer, Inc.
- Website
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https://www.247.ai/
External link for [24]7.ai
- Industry
- Software Development
- Company size
- 10,001+ employees
- Headquarters
- San Jose, California
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Self-service, Online Customer Journeys, Customer Service Technology, Smart IVRs, Virtual Agents, Machine Learning, Artificial Intelligence, Customer Experience, Customer Engagement, Intent-Driven Engagement, CXaaS, Managed Customer Engagement, and Conversational AI
Locations
Employees at [24]7.ai
Updates
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Unlock your contact center's potential as a sales engine. [24]7 Target Bundle Solution drives sales, delivers exceptional customer experiences, and assures up to 10x ROAS—all in one powerful solution. Elevate your CX with us today! https://ow.ly/QZZP50UtqM4 #CustomerExperience #Target
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From enhancing digital presence to improving agent efficiency, we are always looking for ways to create better experiences for our customers. Here are 5 ways we can do just that, in the busiest retail seasons! Download the full e-book for more insights: https://ow.ly/Rr8h50UswAn #RetailCX #DigitalPresence
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In the retail industry, true success comes from seamless collaboration. With our dedication across QA, Learning and Development, and Operations, we empower our clients to thrive. Together, we’re building stronger partnerships and preparing for success every season. #Retail #MomentsOfJoy
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Supercharge your campaigns with personalized ad targeting and instant chat agent support with [24]7 Target: Cash Builder. Engage prospects instantly, qualify leads in real-time, achieve sales conversions, and drive 10X ROAS. Book a demo now! https://ow.ly/uypk50UpWey #AdTargeting #InstantChat #CashBuilder
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A leading American retailer saw a 27% reduction in Average Handling Time in six months! Transform your retail CX with automation that delivers real impact. Download the e-book today: https://ow.ly/MRO250UoPsX #CustomerExperience #RetailAutomation #CXTransformation
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Generative AI is revolutionizing customer service by delivering faster responses, personalization, and cost efficiency. Explore key insights, stats, and strategies for leveraging AI in your contact centers in our blog written by Vinod Kumar M, Head of Marketing Link to Blog: https://lnkd.in/gvZzT5yF #GenerativeAI #CustomerService #CustomerExperience
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Transform your contact center into a powerhouse with [24]7 Target: Cash Builder! From hyper-personalized ads to driving prospect traffic through expert sales agents, experience game-changing results. Book a demo today! https://ow.ly/zEjU50UnrHV #Target #ContactCenter
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In the CX industry, ownership and transparency make a lasting impact. Our team’s dedication to continuous improvement helps clients elevate their programs to new heights. Here's to creating exceptional customer experiences! #MomentsOfJoy #CX #CustomerExperience
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Empower Your Customerverse with AI-enabled agents. Through immersive simulations, advanced AI tools, and real-time insights, our agents are primed to handle complex interactions. Deliver truly out-of-this-world experiences, building stronger loyalty and driving unmatched efficiency. Discover how we #ElevateYourCustomerverse: https://ow.ly/FbyJ50UlFQV #Customerverse #AIEnabledAgents
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