Xerox® Digital Mailroom Service
Access your Inbound Mail, anywhere, anytime!
Automate and accelerate the capture, delivery and processing of all incoming mail, whether paper or digital, converting data into structured intelligent information for seamless integration with your business processes and systems.
Today, the speed of business requires organizations to process information faster than ever.
Manual handling of physical and digital incoming mail can be challenging in a dispersed and hybrid work environment. The impact on the speed of your business operations and how you communicate with customers and suppliers can affect your ability to a compete.
We can digitize your inbound paper mail process as well as manage your digital mail to enable effective and timely distribution of key information to the appropriate business owner in your organization.
Simplifying how you process high-value, incoming mail
Xerox® Digital mailroom services is an end-to-end service that includes:
Intelligent Capture: Capturing information systematically from multiple sources. We build custom models to meet customer specific requirements and deliver continuous learning capabilities from the data that we process We streamline business processes by leveraging technologies such as Artificial Intelligence, Natural Language Processing and Machine Learning, the best-in-class inbound digital and physical data processing.
Robotic Process Automation (RPA) & Artificial Intelligence: Automation of repetitive processes orchestrated by bots, document type identification, semantic analysis and critical and contextual data extraction via Intelligent Document Processing.
Parallel processing: Performing more than one activity at the same time, such as finding relevant data and responding to requests, multiplying processing capacity.
Business process automation: Tying incoming mail and downstream processes together, we help streamline the way critical business information reaches decision makers.
Content Management: Using a data repository that receives data files from the processing software and ensures traceability. Managing the storage, retrieval and retention of documents
Security: Your data is our priority through our 4 pronged security framework: people, technology, facilities, and processes.
We start with identifying the “high value” mail. We then process information contained within this mail to meet business demands downstream.
Physical mail and digital information is received.
Preparation and checking takes place.
Scanning of physical documents.
Automatic classification recognition, and extraction via Intelligent Document Processing.
Images and data uploaded to line of business systems.
Information is now accessible to departments for business process automation.
Quality Control
Information coming from a variety of sources is electronically captured and classified. Our digital mail service can send notifications to key stakeholders if information is incorrectly classified or missing. The file is routed for action or review only if the required information is correct. Tasks and decisions are now completed with information at the point of need ensuring critical data that comes into the business reaches the right person.
Xerox’s Digital Mailroom Service moves companies beyond simply sorting and scanning mail to an intelligent system that digitizes information from all communication sources. Leveraging Xerox® DocuShare®, one of the most flexible, easy-to-use content management platforms on the market today or integrating with other content management solutions, applications, and documents, we automate mailroom workflows delivering vital information where it needs to go quickly.
Streamline and automate incoming mail and document processing.
Jumpstart downstream information workflows to improve speed, security and accuracy for transactional processes like accounts payable, claims and invoice processing, among others, creating audit trails to help with compliance and industry regulations.
The proven benefits of our digital mailroom services are improved productivity, reduced error rates, lower costs, better access to critical information and better business insights.
Speed up processing of all forms of incoming business documentation, whether paper documents or digital.
Improve decision-making with up-to-date and accurate information.
Boost productivity and reduce response and mail delivery times. Review and take action on mail pieces from anywhere.
Support corporate policies and compliance with traceability and records management.
Allow flexibility: on-premise or cloud delivery, perpetual or subscription pricing, managed service or self-managed.
Learn more about using intelligent capture and data processing to automate and accelerate mailroom processes.
View Digital Mailroom brochure
We can help you take action with the digital files.
Our Intelligent Document Processing capabilities that leverage AI, Machine Learning and RPA will enable you to Extract relevant and contextual information, Classify, Catalog and Transform data as needed and automate end-to-end business processes.
Case Study: Global Claims Management Co. Goes Paperless
Xerox re-engineers the mail room at a global claims management company to help them move to a paperless office.
Take a giant leap forward in your digital migration.
Manage your data explosion and extract value from large amounts of semi and unstructured documents.
