Please enter your contact details, we will call you

Your request has been sent successfully

Your contact details

Name:
Phone:

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Please select the form of service and provide the necessary data needed to identify and expedite the resolution of the issue

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Вкажіть, будь ласка, необхідні дані, які потрібні для проведення ідентифікації та пришвидшення вирішення питання

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section
main-baner
Turbowith TurboBezlim promo

180 UAH/4 weeks

6,4 UAH/day Estimated cost of the tariff per day. Calculation method

UNLIM GB
UNLIM GB

includes 5 GB in roaming


400+400 min
400+400 min

for conversations

UNLIM
UNLIM

in Vodafone network

Connect to Vodafone with your number
And get a up to 50% discount on this tariff 🔥🔥🔥

We have good news for you 

Starting from October 18, 2024, we will add 2 new countries to your tariff plan, namely Cyprus and Malta. You will be able to use 5 GB and 400 minutes available in the tariff plan for roaming in 28 countries without any extra charges. We have also changed the terms and conditions of the GigaRoaming and GigaRoaming Max services. Learn more about the changes on the service webpages.

`

TurboBezlim promotion
Get unlimited internet upon timely payment of the service package

Tariff terms with the «TurboBezlim» promotion

open

Pay for a package for 4 weeks on time and receive:

  • Unlimited internet;
  • Additional 400 minutes in Ukraine as part of the "TurboBezlim" promotion are provided during the first 3 service packages.

Timely payment refers to the fact of paying for the package of services for 4 weeks on the scheduled date of withdrawal of funds for this package of services.

In the absence of timely payment, you will be subject to the basic terms of the tariff. 

The promo is available from August 1, 2024 to December 31, 2024 inclusive. Detailed rules of the promotion are here.

`

Once the TurboBezlim promotion ends, basic tariff terms and conditions will apply

Basic tariff terms and conditions

open

Basic conditions are available to customers who have paid for a package of services for 4 weeks, but the payment for the package was not made on time:

  • Internet – 25 GB, of which 5 in roaming in 26 countries;
  • 400 minutes in Ukraine and in 26 roaming countries;
  • Unlimited on the Vodafone network in Ukraine.
`

Roaming like at home in 26 countries​

Conditions for using the tariff in 25 EU countries and Moldova

open

Within the basic tariff terms, GB and minutes are included, which can be used for communication in 25 EU countries and Moldova.  

You will receive:

  • 400 minutes for communication in roaming or in Ukraine to the numbers of other operators;
  • 5 GB of Internet in roaming (which can be used in Ukraine as well).

If there are not enough services within the package for 4 weeks, the following tariff will apply:

  • Internet UAH 20/300 MB (20 packages per day);
  • Calls UAH 3/min.

26 countries where the tariff conditions apply:

Austria, Belgium, Bulgaria, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.

`

If the tariff plan is not paid for 4 weeks, the following terms apply in Ukraine and roaming (28 countries): The cost of services in Vodafone Joice tariffs is charged every 4 weeks from the date of the first call. If you have an insufficient account balance to pay the cost of the service package for 4 weeks, daily payments are automatically activated.

The Internet in Ukraine and in roaming (a mandatory payment)

open

Mandatory daily payment is UAH 20, for which you get 300 MB of Internet.

MB can be used both in Ukraine and in roaming in 27 EU countries and Moldova.

With further use, every next 300 MB will be provided for UAH 20 (total of 20 packages per day).

After using 20 packages per day, the Internet speed will be limited to 150 kbps.

List of 28 countries of operation:

Austria, Belgium, Bulgaria, Cyprus, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.

Calls and SMS

open

In Ukraine:

  • Calls to other networks in Ukraine - UAH 3/min.;
  • Calls in 27 EU countries and Moldova - UAH 3/min.;
  • Unlimited Vodafone on-net calls in Ukraine – UAH 15/day;
  • SMS in Ukraine - UAH 3/10 units. (20 packages per day), then - UAH 1/unit.

Check the balance of SMS packages in the My Vodafone app

Abroad:

To check the rest of the minutes for calls abroad – *101*5#

It is recommended to top up the account for the amount of the subscription fee, then activate the package for 4 weeks in one of the following ways:

Dial and wait for SMS*101*444#
Use appMy Vodafone

To activate services package for month correctly, you must complete all previously started internet sessions or switch your mobile phone off and on.

Terms of use of daily services

open

If there sufficient amount of money on the account, the 4 week package fee is charged automatically. It happens after 28 days from the date when the package was connected (from 00:00 to 8:00).
For example, if the service package was connected on the 25th, the payment will be withdrawn on the 23th of the following month. As soon as the service package is charged, you will receive an SMS (after 8:00).
Important information: until you receive an SMS about service package activation, you will have a daily rate, ie calls, SMS and the Internet will be paid.
If on an account does not enough money to pay for 4 week package service, then there is an automatically will be available daily rates with obligatory payment.
In the future, every day, the system will check the status of your account and, as soon as there is a sufficient amount, will connect a monthly service package.
Important information: the date of the next package payment will be connected to new date when the 4 weeks service package was activated. To check, dial *101*4#

Wount to buy a new starter kit

1

Buy Vodafone Turbo starter kit

in Vodafone shop

in Vodafone shops

2

Activate your starter kit

Insert the SIM from the purchased starter pack into your phone, dial 111 or make an Internet connection and use the service package for 4 weeks under the terms of the TurboBezlim promo.

3

Wait for SMS about assessment of package service

Restart your phone for correct connection and charging of the service package.

List of 26 countries, where the tariff conditions apply:​

open

AustriaBelgiumBulgariaGreeceDenmarkEstoniaIrelandSpainItalyLatviaLithuaniaLuxembourgMoldovaNetherlandsGermanyPolandPortugalRomaniaSlovakiaSloveniaHungaryFinlandFranceCroatiaCzech RepublicSweden.

List of 16 world's countries

open

Minutes are available for mobile and fix numbers:

Canada (+1)
Czech Republic (+420)
Denmark (+45)
France (+33)
Germany (+49)
Greece (+30)
Hungary (+36)
India (+91)
Poland (+48)
Portugal (+351)
Romania (+40)
Slovakia (+421)
Spain (+34)
Sweden (+46)
United Kingdom (+44)
United States of America (+1)

«Tariff holidays» Promo

open

Join the Tariff Holidays Promotion from 01.08.2024 to 31.12.2024, inclusive.

As part of the Promotion, new customers of the Vodafone Turbo  tariff may get 3 additional service packages as a gift, if they meet the Promotion terms.

Namely: you will get 3 more service package for free if you pay for 2 packages in a single payment.

“3 free service packages” means: activation of 3 extra 4-week service packages (84 calendar days) which can be added according to the Promotion terms during the Promotion validity period.

Please note: if you are in the Tariff Holidays Promotion, you cannot join the Two Service Packages Promotion.The Promotion is valid for individuals who wish to sign up as new prepaid customers of Vodafone Ukraine.  Read more about the terms and conditions and other gifts

General information

open

Vodafone Turbo tariff plan (Vodafone Turbo). 6.4 UAH/day is the estimated cost per day in the Vodafone Turbo tariff plan, which is determined by dividing the cost of the service package, namely 180 UAH/28 days.

To correctly charge a service package for 4 weeks, please end all previously started internet sessions or turn the phone off and on.

After using 50 GB of the Internet at the maximum speed, the mobile Internet speed will be up to 0.8 Mbps until the next service package update for 4 weeks.

The tariff includes a free Voice Mail service. Get voice messages when your mobile phone is turned off or you cannot answer the call. When there is a new voice message, you will get SMS. It will contain the date, time and number of the person who left it.

The tariff, services and promotions are valid on the territory of Ukraine if the operator’s network coverage is available, except for the temporarily occupied territory and the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.

Please read all the terms and conditions of the tariff plan, the use of services within it and the Fair Mobile Internet Use Policy in Vodafone Turbo 2023 before purchasing the starter pack.

The cost of calls is indicated for the first second of each minute of the call, the cost of which includes each subsequent second of the specified minute within the call. It is charged in the first second of each minute of the call.

The information about services and prices are indicated in UAH including VAT and the Pension Fund fee of 7.5% of the cost of services excluding VAT as of 01.08.2024.

The minimum term of the tariff plan is 28 days from the date of its introduction.

For more detailed information on tariffs, promotions, cost and terms of the services, please call:

111 — free of charge from a Vodafone Ukraine mobile in Ukraine;

0800 400 111 — for customers of other Ukrainian operators (free of charge from any number in Ukraine).

PrJSC “VF Ukraine”, 15 Leiptsyzka St., Kyiv, 01601, is included in the Register of Electronic Communication Networks and Services Providers.

Switch to Vodafone