The "Wow" Factor: Resumes and Cover Letters That Stand Out
The "Wow" Factor: Resumes and Cover Letters That Stand Out
The "Wow" Factor: Resumes and Cover Letters That Stand Out
Review
• Company/Organization
• Job field
• Job description
Preparation: Company Research
Preparation: Find Industry Key Words
• National Occupational Classification
(www5.hrsdc.gc.ca/NOC)
• Working in Canada (www.workingincanada.gc.ca)
• Career Cruising (www.careercruising.com)
Username: ryersoncruise
Password: 00ru01f
• Ontario Job Futures (www.tcu.gov.on.ca/eng/ojf/)
• O*Net (http://online.onetcenter.org)
• Professional association websites
Preparation: Review Job Description
Qualifications:
• Food Handlers Certificate
• Knowledge of food preparation, safe food handling, storage
• Knowledge of principles of hygiene around food, sanitation, safety
procedures, equipment care and use
• Proven ability to foster good public relations and effective working
relationships with team
• Excellent interpersonal and oral/written communication skills.
• Demonstrated organizational, time management, prioritization, and
conflict resolution skills; ability to work under pressure
• Ability to perform the physical demands of the position.
• Proven good attendance record with the capability of maintaining this
same standard; must be able to work shifts.
• Previous food preparation experience an asset.
• Completion of a Food and Nutrition/Food Service Program from an
accredited institution, an asset.
Possible Resume Sections
Objective Achievements /
Accomplishments / Awards
Summary of Qualifications Certifications
Education Professional Memberships
Courses
Academic Projects
Work Experience Relevant Personal and
Community Experiences
Volunteer Experience Publications and/or
Presentations
Extra-Curricular Activities Workshops/Conferences
Attended
Technical / Computer Skills Interests
Key Resume Sections
Review:
• Header
• Summary of Qualifications
• Education
• Work Experience
Header
• Name
• Address
• Phone number
• E-mail address
• LinkedIn URL (optional)
Header
JOHN DOE
213-47 York Street ● Toronto, ON ● M5K 2L3 ● (416) 783-3298 ● [email protected]
Header
Relevant Courses:
Advanced Nutrition Management of Human Disease, Food Security Concepts and
Principles, Health Promotion and Community Development
• Assessed accuracy, rate of tray delivery and food temperatures by auditing food
trays for food service department
• Categorized data from patient tray tickets based on amount of food left on tray
(0%, 50% or 100%) and analyzed information using SPSS
• Collaborated with interdisciplinary healthcare team to ensure quality control
measures and patient satisfaction with meals
Duty vs Accomplishment
Statements
Which statement has more impact?
• Counselled diabetic youth on different topics
OR
• Provided nutrition counselling to youth on treatment
strategies to increase diabetes management and
awareness
OR
• Increased diabetes management and awareness by
providing nutrition counselling to 20+ youth on treatment
strategies, such as diet and exercise
Accomplishment Statements
Action
Verb
+ Duty + Result
Overview
• 1 – 2 lines per bullet point
• Results oriented – not only focused on duties
and responsibilities
Accomplishment Statements
Example:
Final Statement:
• Planned, implemented, and instructed a fun new fitness class that
increased gym memberships and attracted 24 participants per
class
Accomplishment Statements
Qualify and quantify your activities (when applicable):
• Performed a literature review using 3 online databases and earned an A
on final year project “Whole Foods: Enhancing Diet Through Choice”
• Collaborated with Canadian Nutrition Society members to organize
community fundraising events, such as annual bazaar, and raise $10,000
• Increased weekly attendance by 45% at ABC Fitness Centre by
incorporating zumba and hot yoga into youth programming
• Coached peewee hockey team of 15 children ages 11-12, winning
regional championship
Demonstration
Practice
Think of a skill you possess that is valued in your industry.
Practice writing an accomplishment statement.
Skill:
Action Verb:
Duty:
Result:
Resume Statement:
Organizing Your Resume
“Big 3” Resume Styles
Chronological
• Focus is on experience
• Each section is organized with the most recent experience
Functional
• Focus is on skills and competencies
• Skills are highlighted and proven through examples of
experience
Combination
• Aspects from both chronological and functional styles
• Highlights skills and indicates experiences in reverse
chronological order
Resume Tips
• Highlight accomplishments
• Tailor your resume for each job
• Quantify and qualify
• #, %, $
• Use industry specific language/technical terms
• Consistent formatting
• Avoid personal pronouns (“I”, “me”, “my”, etc.)
• Avoid jargon and uncommon abbreviations
Review
• Company/Organization
• Job field
• Job description
Focus on approx. 3
main reasons why you
Cover Letter Format
Your Name
Address
Telephone #
Email address
Today’s Date
Contact Person
Title
Company/Organization
Address
City, Province Postal Code
Dear _________________:
Cover Letter Format
1st Section:
• What position are you applying for and where/when did you hear of the
opening? Why, generally, are you qualified? Why do you want to work
specifically in this position and for this company?
2nd Section:
• Why should the employer believe that you can do the job?
3rd Section:
• Thank them for their time, request an interview
Sincerely,
Your Signature
Full Name
Buying Motivators
1. Make Money
• Exceeded daily sales quota by an average of $150 each day
2. Save Money
• Reduced paper costs by $1400 by initiating ‘scrap’ paper boxes next
to printers
3. Save Time
• Performed the work previously required of two full-time employees
4. Make Work Easier
• Initiated the reorganization of filing system, making information more
easily accessible
5. Solve a Specific Problem
• Reduced number of customer questions by establishing a “Frequently
Asked Questions” page on website
Source: Interview Magic, Susan Britton Whitcomb
Buying Motivators
6. Be More Competitive
• Translated marketing materials into Spanish and Hmong, gaining
dominant presence in markets left virtually ignored by competitors
7. Build More Relationships
• Collaborated with a neighbouring centre to hold a Job Fair which
attracted over 600 people
8. Expand Business
• Acquired 3 new partnerships for ABC company worth $1.5M
9. Attract New Clients
• Wrote proposal to open new branch of Autism Support Centre to
attract clients from a wider geographic area
10. Retain Existing Customers
• Implemented direct-mail follow-up program for new customers; data
reflects a 55% increase in repeat customers
Source: Interview Magic, Susan Britton Whitcomb
Cover Letter Tips
• Tailor your cover letter to each job
• Highlight 2-3 main reasons why you are the
best candidate
• Use specific examples to demonstrate results
• Show your personality
• Communicate interest, motivation, and self-
confidence
• 1 page maximum
www.ryerson.ca/career