UNPREDICTABLE PINOY BEHAVIOUR

IN ORGANIZATION

The Need to Improve Relationships at

Work

Understanding Readiness of the

Pinoy Organizational
Differences Management
 Human behavior is
unpredictable and differs
among individuals or even
on the same individual at
different points in time .
“Behavior is not
random.”
SpanishTime
American Imperialist
Japanese Regime
Independence Day
Rumors
Sexual Harassment
Discrimination
- Appearance, Gender, School
Generally clannish and family-
oriented
Prepares to work with people
he is familiar with and within his
regional orientation
Sociable and hospitable
Careful not to hurt others’
feelings
Behaves properly in
organizational gatherings
Sometimes, someone
who believes in himself
and would rather drive
his personal views
Sometimes marked by
personal alliance systems
- real kinship, ritual kinship,
suki relationships, and
friendships
Created to serve its mission
and vision
Made up of people that
should work together in
harmony
Structure – sets the
parameter of Pinoy
relationships and
workloads
Formal Structure
- System of work flow
- System of accountability
and responsibility
Technology
- makes work simpler and
easier
- makes production of goods
and services faster and better
Social Systems
- interactions within the internal
social system
- interactions of the internal
social system and the outside
environment
 The focus of any FILIPINO
Organization is the
development of better
behavior in organization as it
is the foundation of better
management system.
 Mechanism of
Management:
The higher management in the
organization structure should
provide the mechanism to
improve PINOY behavior.
The PINOY employees
must be motivated to work
in harmony with establish
norms and values of the
organization
"ANG SAKIT NG KALINGKINGAN
AY SAKIT NG BUONG KATAWAN"
(The failure of the JUAN is the
failure of the entire organization)
* The working environment must
be conductive to the working
PINOY.
Management has to develop
teamwork and better
coordination at work
Management must satisfy the
basic human and social
needs of every PINOY in the
organization.
The organization and
the working PINOY must
work hand in hand in the
realization of their
common objectives to
maintain harmony.
Who is Pinoy?
 Dougleas McGregor:
Theory Y and Theory X
Theory X assumes that:
1. A typical person dislikes work
and will avoid it if possible
2. A typical person lacks
responsibility
3. PINOY has little ambition
4. A typical Pinoy seeks
security above all.
5. Most Pinoy must be
coerced, controlled, and
threatened with punishment
to get them to work.
Theory Y describes new
Filipino as:
1. People view work as
natural as play or nest.
2. People are not inherently
lazy.
3. People will exercise self-
direction and self-control in the
service of objectives to which
they are committed.
4. They have imagination,
ingenuity and creativity that
can be applied to work.
Pinoy in the Organization
PINOY is the same as those other
nationality, though he came
from various regions with
different cultural orientation,
values, aspiration.
 The study of Psychology
made the following
assumptions about people.
1. People have individual
differences.
People have common features
as we have two feet, two hands,
head and all the body parts that
functions in harmony with our
earthly environment.
But studies shows that there is no
common behaviour among
people as we respond differently
in any situations. At birth we
already differ with other
individual.
Organizational and personal
objectives must meet under
common grounds. They have to
act accordingly under the
common ground objective for
which the organization is
organized.
2. The whole PINOY in the
Organization.
When a person join an
organization we treat him as a
whole individual. PINOY has
individual differences and
aspiration.
Individual knowledge and skills are
the making of many forces in the
life of the person. Management
objectives in the organized system
should be the development of the
total person.
ANG SAKIT NG KALINGKINGAN
AY
SAKIT NG BUONG KATAWAN
3. PINOY behaviour is caused by
his motives.
PINOY in his normal self has
needs and wants that cause him
to react to certain situations
depending on his perceptions.
These perceptions are entirely
alien to anyone except to the
individual personal feeling and
beliefs. PINOY needs motivation
for him to move into the
direction of the organizational
objectives.
PINOY in his normal behaviour
needs to keep his mindset
towards the fulfilment of his
personal objectives to keep him
moving.
4. PINOY value his personal
dignity.
PINOY is a very sensitive
individual. The Filipinos in general
are more sensitive when it comes
to the preservation of his
personal integrity.
PINOY must be treated not as a
mere tool in the production of
goods and services but as a
partner in the pursuits of
organizational objectives.
He needs to be respected as a
person. We must develop his
positive values and give due
praise to keep that human
dignity.
Organization and Pinoy
Organizations are made up
of people. There can be no
organization without people.
There exist a symbiotic
relationship between people
and organization.
As organization is made up of
people, the following
assumption is that they are a
social system and that they
share common interest.
Pinoy in Formal Social System
As organization is with
formal structure, the people
therein move within the scope
of their duties and functions.
 People are socially and
officially bounded by their
respective responsibilities in
the performance of their
assigned tasks. People are
grouped according to their
talents and skills.
 They have specific
assignments in the
organizational structure so
that they move in harmony
within the defined objectives
and goals.
 Pinoy in the Informal Social
System
While PINOY moves into the
formal social system, he cannot
be detached in the informal
social stratum.
 He has to associate himself
with other members of the
formal structure. These
informal groups are bounded
by common interest and
behavior.
 The ability to organize man’s
effort has increasingly become
important as PINOY life
becomes too complex.
 Proper organization of man’s
effort enables him to use not
only his muscle but more so his
brain.
 PINOY’s behavior will
exceedingly increase beyond
his dreams when managerial
process will effectively use his
potent power and with the use
of modern technology.
1. Communicate strategies to all
key elements.
Meaningful strategies should
cascade down the line to
managers who are in the
position to take action on plans
and programs.
 Instructions must be clear to
all concerned. It should be
direct and easy to understand.
2. Develop and
communicate planning
premises.
Pinoy will better react to
plans and programs he
participates in the planning
process.
 They must include key
assumptions on the prevailing
condition of the process
environment. Resources must
be available and it must be
directed to organizational goals
rather than personal
assumptions.
3. Ensure that action plans
reflect major objectives
and strategies.
The profit motive must be
taken into consideration in
making action plans.
 Managers and the working
PINOY must contribute
efficiently and effectively
towards decisions that will
maximize profitability and
work productivity.
4. Review strategies regularly.
Strategies must be reviewed
periodically to ascertain that
it is still effective. PINOY must
look at the prevailing business
condition.
 It requires analysis and
evaluation of the internal
and external business
environment as to its strength,
weaknesses, opportunities
and threats.
5. Develop contingency and
alternative strategies and
programs.
When the prevailing business
environment changes
considerably, contingency plans
should be developed in order
avoid necessary lost in profit.
 PINOY must look for any
positive or negative
development in the business
environment and prepare
alternative approaches.
Contingency plan requires
coordinated efforts of all
concerned in its preparation.
 https://www.slideshare.net/ReggieCruz2/organiz
ational-behavior-and-culture-in-philippine-setting
 http://countrystudies.us/philippines/41.htm
 https://www.researchgate.net/profile/Emerald_J
ay_Ilac/publication/265162855_Counterproducti
ve_Behaviors/links/54013fdf0cf23d9765a49166/C
ounterproductive-Behaviors.pdf