Presented BY Hemlata Saini Isita Kumari Divya Bhawna Bisht

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PRESENTED BY HEMLATA SAINI ISITA KUMARI

Phase I
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About Performance Appraisal Definition Meaning Objective Process of Performance Appraisal Methods of Performance Appraisal Traditional Modern Issues in Performance Appraisal

Advantages of Performance Appraisal


Disadvantages of Performance Appraisal

DEFINITION
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According to Newstrom, It is the process of evaluating the performance of employees, sharing that information with them and searching for ways to improve their performance.

MEANING
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Performance appraisal is the step where the management finds out how effective it has been at hiring and placing employees. A Performance appraisal is a process of evaluating an employees performance of a job in terms of its requirements.

OBJECTIVES OF PERFORMANCE APPRAISAL


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To enable the employees towards achievement of superior standards of work performance. To increase their future potential and value to the company. To provide feedback regarding their performance and related status.

To improve communication
To review and retain the promotional and other training programmes. It serves as a basis for influencing working habits of the employees

Appraisal Data Is Needed For...

Assessment of current employee performance

are performance standards being met? what does the employee need to learn in order to improve current work performance? assessing an employees strengths and weaknesses to determine advancement provides a basis for rational decisions regarding pay adjustments (raises and bonuses) used for decisions in several areas of internal employee relations, including promotion, demotion, termination, layoff, and transfer (transfers, layoffs, terminations) generates data to validate selection criteria assessment data is helpful in building replacement or succession charts

Training needs

Career planning and development

Compensation programs

Internal employee relations

Recruitment and selection


Human resource planning

HOW OFTEN SHOULD APPRAISALS BE DONE?


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ANNUALLY (Once a year) SEMI-ANNUALLY (every 6 months) QUARTERLY (every 3 months) MONTHLY CONTINUOUSLY

WHEN SHOULD APPRAISALS BE DONE?


DO ALL THE APPRAISALS AT ONE TIME A lot of work to do at one time..overworks the supervisor All appraisals cover the same time period DO EACH ONE ON THE EMPLOYEES ANNIVERSARY The appraisal process is spread over the whole year Appraisals are not comparablethey dont cover the same time period

WHO SHOULD CONDUCT THE APPRAISAL?


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IMMEDIATE SUPERVISOR SUBORDINATES COWORKERS (Peers) OUTSIDERS


Customers Constituents Consultants

SELF-APPRAISAL GROUPS or TEAMS

AN APPRAISER MUST:
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BE AWARE OF THE OBJECTIVES & REQUIREMENTS OF THE EMPLOYEES JOB HAVE THE OPPORTUNITY TO FREQUENTLY OBSERVE THE EMPLOYEE OR HIS/HER WORK BE CAPABLE OF EVALUATING AND RECORDING OBSERVED WORK BEHAVIOR OR PERFORMANCE AVOID OR MINIMIZE POTENTIAL APPRAISAL ERRORS AND BIAS

PROCESS
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Setting Performance standards

Taking corrective standards

Communicatin g standards

Discussing results
Comparing standards

Measurin g standard s

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Methods of Performance Appraisal

360 Degree Feedback Rating scales Critical incidents Essay Work standards Ranking

Specimen of Staff Assessment Form [Descriptive Essay Type]


Staff Appraisal
Name . . . . . . . Job Title . . . . . . . Department . . . . . . . . . . . . Date of Review . . . . . . . Age . . . . . .. . Years in present job Section I Appraisal Of Performance Note to Appraiser 1. Appraisal must cover the period of the preceding 12 months 2. Consideration to every function & responsibility of the job 3. An objective factual assessment of an employees improvement or deterioration Section II Promotability & Potential Promotability 1. Promotion now 2. Within 2 years 3. Within 5 years 4. Unlikely to qualify for promotion Section III Career Development Section IV
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Notes on Interview with employee Comments on & Endorsement by Reviewing Authority

Section V

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ISSUES IN APPRAISAL SYSTEM


Formal and informal What methods?
Whose performance?

When to evaluate?

What to evaluate?

What problems?

How to solve?

ADVANTAGES
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Provide a record of Performance over a period of time Provide an opportunity for a manager to meet and discuss performance Provide the employee with feedback about their performance Provide an opportunity for an employee to discuss issues and to clarify expectations Can be motivational with the support of a good reward & compensation

DISADVANTAGES
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If not done appropriately, can be a negative experience Very time consuming, especially for a manager Subject to rate errors & biases If not done right can be a complete waste of time Can be stressful for all involved

Effective Appraisal System


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Job related criteria Performance expectations Standardization Trained appraisers Continuous open communications Performance reviews

Sample Appraisal Form


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Check out below the appraisal tips for employees. The sample appraisal form given below is to be filled by the employee:
Employee Name Position/Title Division Evaluation Period Line Manager/Appraiser How would you rate yourself on the

Attributes
Quantity of work
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Score

Max Marks
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Meeting job requirements on a timely basis Quality of work Effectiveness & Accuracy Knowledge of job extent to which the employee knows and demonstrates all phases of assigned work Team Spirit Decision Making Ability Attendance, reliability and dependability Planning and organizational effectiveness Meeting deadlines, managing resources, and balancing tasks. Communication Skills Initiative and creativity Supervisory ability (if applicable)

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10 10 10 10

10 10 10 10

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What do I consider to be the important abilities that my job requires? What are my major accomplishments for the past year? What have I done for my personal and/or professional development Employers Comments Employee Signature/Date Evaluator Signature/Date Authorized Unit Administrator Signature/Date (if applicable)

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EXAMPLES OF 360 DEGREE PERFORMANCE APPRAISAL METHOD

These companies are using 360 Degree Performance Appraisal Method Wipro Maruti Udyog HCL Technologies Wyeth Consumer Health (WCH) Infosys Reliance Industries

Aim of performance appraisal at WIPR


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Give feedback on performance to employees. Identify employee training need. Form a basis for personnel decision: salary increase, promotions, disciplinary actions. Provide the opportunity for organizational diagnosis and development.

Important factors in 360 degree feedback


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According to Mr. Pratik Kumar, corporate VP HR, WIPRO

The mission and objective of feedback must be clear. Employee must be involved early. Resources must be dedicated to the process, including top managements time. Confidentiality must be assured. The organization especially top management must be committed to the program.

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