Lead Security Operations Management

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Indian Financial Technology & Allied Services

Job Description

I Role Summary
(a) Title: Lead Security Operations and Management
(b) Business/Function: Cloud Services
(c) Band / Designation: Sr.Manager / AVP
(d) Location: Mumbai
(e) Reports to: Head Cyber Security
(f) Team:
(g) Summary: Lead Security Operations and Management, shall be responsible for ensuring the day-to-day operations and maintenance of the organization's
cyber security infrastructure and controls to protect systems, networks, and data to strengthen security posture and ensure the control
effectiveness of security systems within an organization.

Collaborate with diverse teams to ensure the smooth functioning, security, and optimization of the security infrastructure and controls.

(h) Position Code:


II Additional Information
(a) Responsibilities: 1. Ensure the day-to-day operations and maintenance of the organization's cyber security infrastructure and controls to protect systems,
networks, and data
2. Ensure coverage and effectiveness of security operations and deployed solutions
3. Ensure optimum security, availability, performance, and capacity of security solutions under management
4.Ensure & maintain up-to-date documentation - SOPs, Architecture digrams etc. to remove dependency on people
5. Manage configuration changes and deployments according to established change management processes, ensuring minimal disruption and
adherence to best practices.
6. Ensure hardening, latest stable version and security patches of security devices and solutions
7. Track EOL/EOS and ensre that there no technology obsolescence.
8. Ensure resolution of incidents and outages, coordinating with internal teams and external vendors to restore service within agreed-upon SLAs.
7.Manage escalations and run the smooth operations of security solutions.
8.Ensure relevant processes are followed for change, incident & daily operations
9.Identify & analyse pain areas in existing security operations & implement improvements
10. Manage operational issues which require design/technical inputs.
11. Ensure compliance with regulatory requirements, security policies, and security frameworks such as ISO 27001, NIST, or CIS
13. Publish the relevant dashboards and status updates.
14.Escalate deviations and violations in a timely manner.
15.Budgeting – CAPEX & OPEX
16.Remain current with organizations security policies, latest security advisories/threats, industry best-practices and developments in cyber
security, and recommend and implement best practices and technologies to mitigate emerging threats.

III Requirements
(a) Education: B.E/ B.Tech, MCA (Computer/IT)/B.Sc (Computer/IT) or degree in relevant field.
(b) Experience: Candidate should have 10+ years of experience preferably in Banking and Technology organization
(c) Certifications: Candidate with relevant professional certifications in Cyber / IT Security domain will be preferred.
(d) Knowledge: 1.Sound experience managing security technologies and operations in a large and complex environment.
2.Should have sound understanding & knowledge of various security technologies & techniques like Anti-malware, ATP, APT, Sandboxing,
Secure Proxy, Endpoint Security, PIM, DDoS, DoS, WAF, MDM, DLP, NAC, MFA, NGFW, NGIPS, VPN, use of AI/ML in Cloud Security, SIEM,
SOAR, SOC etc.
3. Solid understanding of encryption technologies, authentication & access control mechanisms, intrusion detection, and incident response
techniques and technologies.
4.Should have sound knowledge & understanding of IT infrastructure & networking technologies, operations and security principles.
5.Hands-on experience will be preferred
6.Strong understanding of Regulatory security guildelines & master directions and security frameworks such as ISO 27001, NIST, or CIS.
7. Should be well versed with ITIL and ITSM practices.

(e) Skills: 1. Exceptional analytical, conceptual thinking and problem-solving skills.


2. Excellent communication and interpersonal skills, with the ability to present complex technical information to non-technical stakeholders.
3. Detail-oriented with a focus on quality and accuracy in project/service deliverables
4. Should have strong written, verbal and presentation skills.
5. Ability to perform under pressure, influence stakeholders and work closely with them to determine acceptable solutions.
6. Strong leadership, negotiation, and conflict resolution skills.

Classification | INTERNAL

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