Emotional Intelligence (EI)

Student Name: Patel Pratik Jagdishbhai

Applied Manufacturing Management - Welding

Student Number:8977444

Course Code: COMM8381

Assignment Number: 3

17-02-2024

Professor: (John Krill)

Introduction:

Emotional intelligence (EQ) is a concept that was first introduced by psychologist Daniel
Goleman in his book, Evoking the Power of Egoism, which is now considered renowned as 'an
important milestone for classifying human emotions' It has become an important skill in the
professional lives of successful people, and knowing that makes me think about how we interact
with others better. IQ (Intelligence Quotient) measures your ability to solve problems and think
logically, while EQ (Emotional Intelligence Quotient) measures your ability to understand and
manage emotions. EQ can affect our success in life more than our IQ. Relationships,
communication skills, stress management, leadership, adaptability, and conflict resolution all rely on
emotional intelligence (EI) It differs from IQ-like abilities, focusing on emotions, applications, and
opportunities for development. The impact of EI on cognitive performance is similar to that of IQ, but
they are distinct measures of human behavior

Figure 1.1 Daniel Goeman (EI)

Now, let's distinguish EI from IQ:

1. Cognitive abilities, including logical thinking, problem-solving, and pattern recognition, are the
primary components of IQ. On the other hand, EI focuses on emotional awareness, empathy,
interpersonal skills, and self-regulation.

2. Focusing on emotions is not the same as IQ, which only measures intellectual ability. This
includes recognizing and controlling one's own emotions and understanding and influencing the
emotions of others.

3. Academic and technical tasks are typically associated with IQ, while emotional intelligence is
linked to social aspects like relationships, and communication skills.

4. IQ remains relatively stable, but self-awareness, practice, and learning can improve
intelligence. This makes EI a skill that can be developed and improved.

Emotional Intelligence (EI)

Emotional intelligence (EI) or emotional quotient (EQ) is the ability to identify, comprehend,
regulate, and express emotions in self and others. It includes various skills and competencies
related to emotional awareness, empathy, social interaction, and self-regulation. In today's world,
our emotional intelligence has such a huge impact on our success in life; it is important that we fully
develop our emotional competence. Here are five main reasons why your emotional intelligence
determines your success in life. Emotional intelligence (EI) is increasingly recognized as an
important trait in both personal and professional contexts. The ability to observe, comprehend, and
handle the emotions of oneself and others is part of it. The report highlights the top 10 qualities of a
person with high emotional intelligence and discusses their significance for personal and
professional growth.

1. Empathy: Empathy is the ability to understand or relate to another person's feelings, or at least
their reactions to events. For managers, empathy plays an important role in managing people in
an organization. Sympathetic leaders cannot interact with others, but they can envision
themselves in their positions and offer guidance, suggestions, and assistance to those

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 struggling.

2. Self-Awareness: Self-awareness is the ability of a person to understand better why they feel
what they do. Focusing on ourselves helps because we better understand our motives and
actions and thus can see situations more objectively.

3. Curiosity: A curious person who wants to learn and grow is a potential success story.
Passionately curious leaders are motivated to do their best with their antenna of knowledge
always up. This passion for education has an impact on various areas of their lives, including
networking and professional relationships.

4. Analytical Mind: Managers and employees with the highest emotional intelligence engage in
deep reflection and analysis of information flows and processes. From this information, they
look for ways to improve in solving complex problems, like modern philosophers, considering
the root causes of problems and developing a healthy appetite to solve them. Such individuals
remain open to new ideas and strategies for self-improvement.

5. Belief: Accepting and realizing the importance of emotional intelligence in achieving personal,
and professional success is what EI stands for. Emotional intelligence includes the ability to
recognize, understand, control, and effectively express emotions in various situations. Believers
in EI recognize its importance in improving relationships, communication skills, decision-
making, and overall well-being.

6. Needs and Wants: Those with emotional intelligence and cognitive abilities are familiar with
Maslow's hierarchy of needs and wants, even without knowledge or understanding of the
theory. This theory states that people must satisfy lower-level needs (such as food and shelter)
before reaching higher ones (such as self-actualization and love). People who are attentive to
their needs and wants can easily distinguish between needs & desires, prioritizing safety,
nutrition, and sustenance over demands.

Figure 1.2 Maslow’s Hierarchy

7. Passionate: Enthusiastic people display a serious and passionate commitment toward a

specific intrigue, cause, or interest. When it comes to passionate insights (EI), an enthusiastic
person illustrates a solid commitment to understanding, creating, and applying EI standards
from different angles of their lives. They are excited almost investigating feelings, compassion,

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 self-awareness, and interpersonal connections.

8. Optimistic: A positive view of emotional intelligence (EI) emphasizes its potential to improve
individual and collective well-being. From a positive perspective, EI is key to unlocking personal
growth, fostering positive relationships, and promoting success in various areas of life. It can be
seen as a powerful tool for building stronger relationships, promoting collaboration, and
fostering a loving and supportive community.

9. Adaptability: Adaptability in the context of emotional intelligence (EI) refers to a person's ability
to adapt and thrive in response to different internal and external situations, emotions, and
emotions. It refers to the ability to properly manage one's emotional reactions, remain flexible in
the face of challenges, and adapt to new situations with strength and calmness.

10. Desire to help others succeed and succeed for yourself: Emotional intelligence (EI)
encompasses a desire to assist others in their endeavors and ultimately achieve personal
success, similar to the desire for success. Emotional intelligence is not only knowing and
managing your own emotions but also understanding and responding to the emotions of others.
The situation you describe seems to reflect the key areas of emotional intelligence: empathy,
social intelligence, and relationship management.

Top Three Qualities of Emotional Intelligence

Identifying three key qualities of EI can be a reflective exercise, but here are three
commonly valued qualities:

1. Self-awareness: Self-awareness plays a crucial role in various aspects of day-to-day life. Here
are some ways it manifests and its significance:

 Emotional Regulation: Self-awareness helps recognize emotions as they arise throughout

the day. By understanding the emotional triggers and patterns, can better manage your
reactions and responses to different situations.

 Decision Making: Being self-aware helps me to make more informed decisions aligned with
my values, goals, and priorities. When faced with choices, one can reflect on how each
option aligns with the objectives and what impact it may have on others.

 Personal Growth and Development: Self-awareness is foundational to personal growth and

development. By regularly reflecting on my experiences, strengths, weaknesses, and areas
for improvement, I can find growth opportunities and develop new skills.

2. Empathy: Empathy can have several positive effects on us:

 Improved Relationships: Developing empathy allows me to understand others and connect

with them on a deeper level. Authentic relationships require an in-depth understanding of
their emotions and thoughts. By genuinely understanding their perspectives and
emotions, can build stronger, more meaningful relationships.

 Enhanced Emotional Intelligence: Empathy is a key component of emotional

intelligence. By honing my empathetic skills, I became better able to understand and
manage my own emotions and those of others.
 Reduced Conflict: Empathy promotes understanding and tolerance, making it easier to
resolve conflicts and disagreements. By empathizing with others' viewpoints and

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 emotions, I can approach conflicts with a more compassionate and collaborative
mindset, leading to more peaceful resolutions.

3. Analytical Mind: Absolutely, having an analytical mind can complement my emotional

intelligence (EI) in several ways:

 Critical Thinking: Critical thinking involves evaluating information, identifying

assumptions, and drawing logical conclusions. When combined with emotional
intelligence, critical thinking allows me to assess situations from multiple perspectives,
consider the emotional implications of my decisions, and make well-informed choices
that benefit both myself and others.

 Communication Skills: An analytical mind can enhance my communication skills by enabling

me to express myself clearly and logically. I can articulate your thoughts, feelings, and
intentions in a manner that resonates with others and fosters understanding. Additionally, I
analyze verbal and nonverbal cues from others, enhancing my ability to empathize and
connect with them on a deeper level.

Three Qualities of Emotional Intelligence Need to Improve

Out of ten qualities, three qualities of emotional intelligence need to improve and are at the
bottom:

1. Curiosity: It is a double-edged sword when it comes to emotional intelligence (EI). While

curiosity can be a valuable trait that fosters learning, growth, and understanding of myself, it
can also have some disadvantages in the context of emotional intelligence:

 Overwhelm: Excessive curiosity about anything can lead to information overload, causing
me to become overwhelmed by emotions, thoughts, and self-reflection. This overwhelm can
hinder my ability to effectively process and manage my emotions.

 Self-Criticism: Curiosity about myself may sometimes lead to excessive self-criticism and
rumination. Individuals with high levels of curiosity may constantly seek to understand their
own emotions and behaviors, but if not balanced with self-compassion, this can result in
negative self-talk and feelings of inadequacy.

2. Passionate: While passion can be a powerful motivator and driver of success in many aspects
of life, including emotional intelligence (EI) development, it can also present some
disadvantages in regulation:

 Tunnel Vision: I am deeply passionate about improving their emotional intelligence, they may
become overly focused on specific aspects or goals related to EI, potentially leading to
tunnel vision. This narrow focus may cause me to overlook other important aspects of their
emotional well-being or neglect other areas of my life.

 Burnout: Intense passion for EI improvement can sometimes lead to burnout if I push myself
too hard or set unrealistic expectations for their progress. Burnout can negatively impact
emotional well-being, leading to increased stress, exhaustion, and decreased motivation to
continue working on EI skills.

3. Need and wants: The need and want for emotional intelligence (EI) can indeed have
disadvantages when it comes to self-assessment and personal development:

 Pressure to Perform: Recognizing the significance of EI and feeling a solid craving to create

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 these abilities, may put intemperate weight on me to perform well. This weight can lead to
push, uneasiness, and a fear of disappointment, which may prevent the capacity to
successfully learn and apply EI competencies.

 Frustration with Progress: Despite the genuine desire to enhance EI, progress may not
always be linear or immediately evident. Individuals may become frustrated or discouraged
when they encounter obstacles or setbacks in their EI development journey. This frustration
can lead to feelings of demotivation and may even deter individuals from continuing their
efforts.

Conclusion

The principles of self-awareness, empathy, analytical thinking, curiosity, passion, and

understanding my needs and desires can greatly enhance skills related to emotional intelligence
(EI). By integrating these qualities approach leads to leadership and management, I can develop a
deeper understanding of myself and others, foster stronger connections within their teams, make
more informed decisions, and create environments where both personal and professional growth
thrive. This holistic approach to EI not only benefits me in their roles as managers but also
contributes to the overall success and well-being of their team organizations.

References

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1. Figure 1.1 - Daniel Goeman, "Emotional Intelligence” 9th Edition.
2. Figure 1.2 -Maslow’s hierarchy
3. https://www.youtube.com/watch?v=-Gpn_06NT9w