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    Emotional Intelligence 15

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    anthonyemil2004
    This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand, use, and manage one's own emotions and recognize emotions in others. The core elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. People with high emotional intelligence are described as empathetic, assertive, adaptable, and resilient. Strengths of emotional intelligence include improved communication, empathy, and leadership skills, while weaknesses can include subjectivity, lack of predictive power, cultural differences, and potential for manipulation. The document provides an example and concludes with recommendations to recognize biases, seek feedback, learn about other cultures, exercise self-control, and use emotional intelligence ethically.

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    Emotional Intelligence 15

    Uploaded by

    anthonyemil2004
    17 views11 pages
    This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand, use, and manage one's own emotions and recognize emotions in others. The core elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. People with high emotional intelligence are described as empathetic, assertive, adaptable, and resilient. Strengths of emotional intelligence include improved communication, empathy, and leadership skills, while weaknesses can include subjectivity, lack of predictive power, cultural differences, and potential for manipulation. The document provides an example and concludes with recommendations to recognize biases, seek feedback, learn about other cultures, exercise self-control, and use emotional intelligence ethically.

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    This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand, use, and manage one's own emotions and recognize emotions in others. The core elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. People with high emotional intelligence are described as empathetic, assertive, adaptable, and resilient. Strengths of emotional intelligence include improved communication, empathy, and leadership skills, while weaknesses can include subjectivity, lack of predictive power, cultural differences, and potential for manipulation. The document provides an example and concludes with recommendations to recognize biases, seek feedback, learn about other cultures, exercise self-control, and use emotional intelligence ethically.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    17 views11 pages

    Emotional Intelligence 15

    Uploaded by

    anthonyemil2004
    This document discusses emotional intelligence and its importance. It defines emotional intelligence as the ability to understand, use, and manage one's own emotions and recognize emotions in others. The core elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. People with high emotional intelligence are described as empathetic, assertive, adaptable, and resilient. Strengths of emotional intelligence include improved communication, empathy, and leadership skills, while weaknesses can include subjectivity, lack of predictive power, cultural differences, and potential for manipulation. The document provides an example and concludes with recommendations to recognize biases, seek feedback, learn about other cultures, exercise self-control, and use emotional intelligence ethically.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 11

    Emotional

    intelligence
    The Key to Effective Communication
    01 - What’s emotional intelligence?
    02 - EI’s core elements
    03 -People with high EI
    INDEX 04- The strength EI
    05- The weaknesses of EI
    06- Example
    07 - Conclusions
    What is emotional
    intelligence?
    Emotional intelligence (EI), also known as emotional quotient (EQ), refers to the ability to
    successfully comprehend, use, and control emotions. It is a critical skill that may help
    people succeed in both personal and professional relationships.
    Psychologists Peter Salovey and John D. Mayer brought the concept of emotional
    intelligence to prominence in the early 1990s, and author and psychologist Daniel
    Goleman popularized it.
    Core elements of Emotional
    Intelligence
    1. Self-awareness: the ability to identify, understand, and manage your own emotions, as well as
    being aware of how these emotions influence your thoughts and behaviors.

    2. Self-regulation: The ability to effectively manage and regulate one's emotions, particularly in
    challenging or stressful circumstances, which includes the capacity to suppress impulsive reactions.

    3. Motivation: Using emotions to drive us towards our goals.

    4. Empathy: The ability to understand and share the emotions of others, which involves perceiving
    and comprehending the feelings of those around you.

    5. Social skills: The ability to establish and maintain positive relationships, communicate effectively
    across diverse perspectives, resolve conflicts respectfully, and work collaboratively towards shared
    goals.
    "PEOPLE WITH HIGH
    EI ARE OFTEN
    DESCRIBED AS..."
    Empathetic as they can comprehend and share the emotions of
    others.
    Assertive as They can communicate their demands and feelings
    clearly and confidently.
    Adaptable as they can adapt to new conditions and changes.
    Resilient because they can deal with stress and setbacks.
    STRENGTHS OF EI

    Emotional intelligence facilitates the understanding and respect for others'


    Improved communication and
    emotions, leading to more effective communication and empathetic interactions
    empathy (Lopes et al., 2003).

    Emotional intelligence plays a crucial role in successful leadership and


    Improved leadership collaboration by empowering individuals to grasp and regulate their own
    emotions as well as the emotions of others (Goleman, Boyatzis, & McKee,
    2002).

    Individuals with strong emotional intelligence are better equipped to handle


    Better Conflict Resolution disagreements constructively, leading to more positive and mutually beneficial
    Skills: resolutions (Brackett et al., 2019).
    WEAKNESSES OF EI
    Subjectivity Personal biases can impact EI assessments, which are frequently subjective.

    EI does not always ensure success. People with high EI may nonetheless make
    Lack of predictive power terrible judgments or fail in their careers.

    EI norms differ among cultures. What one culture considers a normal emotional
    Cultural differences response may be judged improper in another.

    Individuals with high EI may nonetheless struggle in some settings to


    Misinterpretation of comprehend and interpret the emotions of others.
    emotions

    Manipulation If not employed correctly, EI can be taken advantage of to influence people.


    EXAMPLE
    In the past, I struggled with being a good listener to my friends due to my
    ADHD and tendency to get easily distracted. I would often share my
    problems with them, but I would rarely pay attention when they shared
    theirs. This led to them feeling upset and believing that I didn't care about
    their feelings. One day, a close friend stopped confiding in me and started
    talking to others instead. Concerned about losing this friendship, I
    approached her to understand why she had changed her behavior. She
    confronted me about my inattentive listening habits. Since that
    conversation, I have made a conscious effort to improve my listening skills
    and become more empathetic towards others.
    Conclusion
    Recognize your own prejudices: Recognize how your own personal biases may impact your
    appraisal of the emotions of others.
    Seek feedback from others: Request feedback on your emotional intelligence from friends,
    family, and colleagues.
    Discover different cultures: Learn about different cultures and how EI norms change
    amongst them.
    Exercise self-control: Develop healthy coping techniques for dealing with your own
    emotions.
    Use your EI for good: Build solid relationships and assist people by utilizing your EI.
    References
    Goleman, D. (1995). Emotional Intelligence. Bantam Books. Mayer, J. D., & Salovey, P. (1997). What
    is emotional intelligence? In P. Salovey & D. J. Sluyter (Eds.), Emotional Development and
    Emotional Intelligence: Implications for Educators (pp. 3-31). Basic Books. Bar-On, R. (1997). Bar-
    On Emotional Quotient Inventory (EQ-i): Technical Manual. Multi-Health Systems. Matthews, G.,
    Zeidner, M., & Roberts, R. (2002). Emotional intelligence: Science and myth. MIT Press Salovey, P.,
    & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185-211.
    references
    THANK YOU

    Presented by LAMA elkatatny

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