Regal - How To Redeem
Regal - How To Redeem
Regal - How To Redeem
Step 9
You can take your mobile device directly to the usher’s podium, and they will scan your ticket and
admit you to the theatre. You should not take your mobile device to the box office.
FAQs
Why is there a $1.50 fee?
This is a convenience fee that is charged for processing an electronic redemption. This same fee is
incurred if you purchase a full-price ticket on the phone app or on our website.
Why can I redeem a Premiere ticket on the mobile app but can’t present the
Premiere on my mobile app at the box office?
The Premiere ticket is not specific to a movie, theatre or showtime. When you redeem it on the
mobile app, you are choosing a movie, theatre and showtime. However, if you present the Premiere
on your mobile device at the box office, we cannot properly scan it, and our box office system won’t
accept it.