Regal - How To Redeem

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How-To Guide

REDEEMING PREMIERE TICKETS USING THE REGAL APP


Step 1 Step 2 Step 3
On the Regal mobile app, scroll up to Next, choose the date you want to Next, click the “Trash” icon to remove
select the movie you want to see, and see the movie by clicking the button the pre-selected Adult ticket.
click the orange “BUY TICKETS” button highlighted for that date. Then choose
on the right-hand side of the screen. a film format (Standard, 3D, RPX, etc)
and film showtime.

Step 4 Step 5 Step 6


Next, at the bottom of Enter the 15-digit Premiere ticket number (with no After you have clicked redeem, you’ll
the screen, select “ENTER spaces between numbers), then click “redeem”. The see a green box that says “SUCCESS!”
PROMO CODE” 15-digit ticket number can be found on the back of and your tickets will show up at the
the ticket, right above the barcode, to the left of the top.
phrase “manual entry”.
How-To Guide

REDEEMING PREMIERE TICKETS USING THE REGAL APP


Step 7 Step 8
If you have more Premiere At the next screen, select
Tickets to use, click “ENTER your seat(s), then click
PROMO CODE” again and “CONTINUE” to finish making
repeat the process with each your purchase. Your tickets
code. You can also add any can then be found under
other additional tickets if you the heading “My Tickets” in
are going to purchase more. the upper left, next to Now
Once you have completed Playing.
adding all of your tickets,
click “CONTINUE”.

Step 9
You can take your mobile device directly to the usher’s podium, and they will scan your ticket and
admit you to the theatre. You should not take your mobile device to the box office.

For more information, please visit https://www.regmovies.com/promotions/mobile

FAQs
Why is there a $1.50 fee?
This is a convenience fee that is charged for processing an electronic redemption. This same fee is
incurred if you purchase a full-price ticket on the phone app or on our website.

Why can I redeem a Premiere ticket on the mobile app but can’t present the
Premiere on my mobile app at the box office?
The Premiere ticket is not specific to a movie, theatre or showtime. When you redeem it on the
mobile app, you are choosing a movie, theatre and showtime. However, if you present the Premiere
on your mobile device at the box office, we cannot properly scan it, and our box office system won’t
accept it.

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