COMPUTER SYSTEMS SERVICING

SY: 2023 - 2024

MULTIPLE CHOICE: Read the statement carefully and write the letter of the correct answer on your answer sheet.

1. An input device used to enter characters and functions into the computer system by pressing buttons or key. It is
connected to a computer system using a cable or a wireless connection.
A. Mouse B. Keyboard C. Printer  D. Monitor
2. Which is the best program to use to write a letter?
A. Microsoft word B. Microsoft excel C. Microsoft PowerPointD. Microsoft note
3. ______ is used to move the cursor (usually arrow icon) on the screen and to perform click actions.
A. Keyboard B. Microphone C. Mouse D. Monitor
4. An electronic device that accepts, processes, stores, compute and output data at high speeds according to
programmed instruction.
A. Computer B. Cellphone C. Gadget D. Printer
5. Keyboard shortcut key for copy.
A. Ctrl + A B. Ctrl + B C. Ctrl + C D. Ctrl + D
6. How do you open a program that is on the desktop using the mouse?
A. Click the left mouse button once
B. Click the right mouse button once
C. Hover over the program for 5 seconds
D. Double click the program with left mouse button
7. The process of reviewing, diagnosing and identifying operational or technical problems within a hardware device
or equipment.
A. Personal Protective Equipment C. Troubleshooting
B. Work Ergonomics D. Equipment
8. The most important software that runs on a computer. It manages the computer's memory and processes, as
well as all of its software and hardware.
A. CPU B. Operating System C. Software D. Hardware
9. Comprehensive term for all of the physical parts of a computer. This includes the system unit, monitor, keyboard,
and mouse.
A. Software B. Peripheral Device C. Operating System D. Hardware
10. The brain or heart of the computer.
A. Hardware B. Software C. RAM D. CPU
11. Which of the following best describes a printer?
A. It transfers data from a computer onto paper.
B. It displays information
C. It illustrates printed paper and translate information
D. The brain of the computer system
12. A means of connecting a computer to any other computer anywhere in the world vis dedicated routers and
servers
A. Server B. Wifi C. Routers D. Internet
13. RAM stands for
A. Random Access Memory C. Random Access Module
B. Read Access Memory D. Read Accessed Memory
14. Which part of the computer shows you information from the computer?
A. Mouse B. Keyboard C. Monitor D. CPU
15. Which of the following step should be the first step in cleaning your desktop computer?
A. Turn on your computer and unplug it from the electrical outlet or surge protector.
B. Open up your computer's case
C. Turn off your computer and unplug it from the electrical outlet or surge protector.
D. Dust off all the ports on the computer with compressed air
16. Which computer parts give you sound from the computer?
A. Speaker B. Monitor C. Joystick D. Scanner
17. Which of the following steps is NOT the proper method of shutting down a desktop computer in Windows 10?
A. Press the Windows key on the keyboard, or click the Start button. The Start Menu opens. In the Start Menu,
click Power, then click Shut down.
B. Press Ctrl+Alt+Del and click the power button in the bottom-right corner of the screen.
C. From the Windows Desktop, press Alt+F4 to get the Shut Down Windows Then select shut down.
D. Long press the power button of the system unit
18. What should you do if accidentally, water spilled on the computer which you are currently using?
A. Power off the unit immediately, wipe with dry cloth the internal and external parts
B. Ignore it and just continue using the computer
C. Power off the unit immediately, wipe with dry cloth the external parts and blow dry to ensure that
internal portions are completely dry before turning the power on
D. Forcedly power off the computer then wipe with dry cloth
19. What is the purpose of the keyboard?
A. To input such as letters, numbers and punctuation C. To make a clicky sounds
B. To look at it D. To click on an item on the screen
20. It has a pointer which is use to navigate and instruct the computer of what to do.
A. Mice B. Mouse C. Rat D. Arrow
21. What would be the most common device to transfer a file from home to school?
A. Hard disk drive B. Zip drive C. USB D. Flash drive
22. What do you call the part of a computer that has a physical structure such as a computer monitor or keyboard?
A. Hardware B. Microsoft word C. operating System D. Software
23. Pedro is the kind of person who hates a lot of wirings and is very particular about computer performance. He
tries to go to a computer shop to buy a mouse. What mouse will you recommend to him?
A. PS2 mouse B. Scroll wheel mouse C. USB mouse D. Wireless mouse
24. The following hardware is typically used in installing OS except.
A. Monitor B. Keyboard C. Mouse D. Printer
25. The term OS is short for?
A. Apple B. Operating software C. Operating systems D.Overload system
26. Protective clothing, helmets, goggles, or other garments or equipment designed to protect the wearers from
injury or infection
A. OHS B. PPE C. Health D. Hazard
27. What does PPE stand for?
A. Personal Protective Equipment C. Personal Protective Environment
B. Persona Protective Equipment D. Person Protective Equipment
28. Which input device is more suitable for obtaining a copy of a printed document?
A. Scanner B. Webcam C. Keyboard D. Mouse
29. This serves as the source for electricity to the computer. Attached are vital hardware cables and buses for
transferring power to various components in the computer.
A. System Unit B. Power Supply C. Battery D. Central Processing Unit
30. Which of the ff. tools can be used to clean computer components?
A. Anti-static mat B. Multimeter C. Part retriever D. Lint-free cloth
31. Used to blow away dust and debris from different computer parts without touching the components.
A. Screw drivers B. Lint free cloth C. Compressed Air D. Cable ties
32. What does the hard drive do?
A. Stores information temporarily  C. Gives Instructions
B. Stores information permanently  D. Drives through the computer
33. What do you call a person who fixes the computer?
A. Computer Technician C. Computer Architect
B. Computer Engineers D. Computer Programmer
34. Which of the following is NOT an example of hardware?
 A. System Unit B. Printer C. Monitor D. Interpreter
35. What does this button do?

A. Minimizes the window.

B. Opens a new window.
C. Checks your e-mail.
D. Closes the window.

36. What are some common uses for a computer?

A. Using the Internet to search C. Writing letters in Microsoft Word
B. E-mail D. All of the above
37. All of the following are examples of storage devices except
A. hard disk drives B. printers C. floppy disk drives D. CD drives
38. Which key is used to indent a paragraph in MS word?
A. Shift B. Tab C. Ctrl D. Esc
39. What will be the shortcut key in windows to perform cut operation.
A. Ctrl + Z B. Ctrl + X C. Ctrl + V D. Ctrl + C
40. What does CPU stand for?
A. Central processing unit C. Control processing Unit
B. Computer processing unit D. Computer programming unit
41. A word document file can be attached to an e-mail message.
A. Yes B. Only to selected email addresses C. No D. Only when it's raining
42. How do you close a window on your desktop?
A. Use the mouse to press the button with two overlapping boxes in it at the top right corner of the screen.
B. Go to "File" and select "Save As."
C. Use the mouse to press the button with the "X" in it at the top right corner of the screen
D. Go to "Edit" and select "Close."
43. How do you rename a file saved on your computer?
A. Right click on the file name and choose "Rename File." Type the new file name.
B. Left click on the file name and choose "Rename File." Type the new file name.
C. Open the file. Click "Edit" at the top left of the screen and select "Rename."
D. Open the file. Click "File" at the top left of the screen and select "Save."
44. What are these pictures called?
A. Cursors
B. Icons
C. Windows
D. Favorites
45. Which of these are examples of search engines?
A. Word and Excel C. Internet Explorer and Firefox
B. Yahoo! and Google D. Word and PowerPoint

II. IDENTIFICATION: Identify the following pictures. Choose your answer from the box below. Write the letter of the correct answer
on you answer sheet.

46 47 48

50
49

A. SYSTEM UNIT B. KEYBOARD C. MONITOR D. USB E. FLASH DRIVE F.

PRINTER