Sony KDL 40hx755 46hx755 55hx755 Chassis Az3f Ver 1 0 Segm 3a STM

Self Diagnosis
Supported model
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE / TRAINING MANUAL

AZ3F Chassis
ORIGINAL MANUAL ISSUE DATE: 2/2012 Segment: 3a
Version Date Subject

1.0 02/10/2012 Original Manual Release Date
LCD Digital Color TV
9-888-463-01
Self Diagnosis
Supported model
SERVICE / TRAINING MANUAL

AZ3F Chassis
Segment: 3a
KDL-46HX755
LCD Digital Color TV
9-888-463-01
MODEL LIST
MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION
KDL-40HX755 RM-YD078 Chile/Peru KDL-55HX755 RM-YD078 Chile/Peru
KDL-40HX755 RM-YD078 Venezuela KDL-55HX755 RM-YD078 Venezuela
KDL-46HX755 RM-YD078 Chile/Peru

KDL-46HX755 RM-YD078 Venezuela
9-888-463-01
TABLE OF CONTENTS
Cautions and Warnings...................................................................................iii Section 4 - Disassembly/Part Number Information.....................................19
Table-Top Stand Removal............................................................................19
Section 1 - Features and Overview.................................................................1
Rear Cover Removal....................................................................................20
Features.........................................................................................................1
Handling the LVDS FFC Connector..............................................................21
Specifications.................................................................................................2
Disconnecting the LVDS FFC Connector................................................21
Checking the Accessories..........................................................................3
Connecting the LVDS FFC Connector.....................................................21
Chassis Overview...........................................................................................4
Main Board (BAPS) and Power Supply Board (GL6/GL7) Removal............22
Overall Circuit Description..............................................................................6
Panel Brackets and LCD Panel Removal.....................................................23
Main Board................................................................................................6
Cleaning the LCD Panel..........................................................................23
Power Supply Board..................................................................................6
Connectors...................................................................................................24
IR Board.....................................................................................................6
Screws..........................................................................................................24
3D IR Emitter Board...................................................................................7
Accessories and Packaging.........................................................................25
Wireless LAN Card....................................................................................7
Miscellaneous...............................................................................................25
Switch Unit.................................................................................................7
Optional Accessories....................................................................................25
LCD Panel Assembly.................................................................................7
Wire Dressing...............................................................................................26
Section 2 - Troubleshooting............................................................................8
Section 5 - Updates and Adjustments..........................................................27
Overview........................................................................................................8
Overview......................................................................................................27
Updating the Software...............................................................................8
Software Updates for Customers.................................................................27
Self Diagnosis Function..................................................................................8
Software Updates for Servicers....................................................................27
Standby LED Blink Count..........................................................................8
Software Update Responsibility...............................................................28
Viewing the Self Check Diagnosis History.................................................9
Checking the Software Version................................................................28
Triage Chart.................................................................................................. 11
Completing Service Requirements
Section 3 - Flow Charts and Diagrams.........................................................12 When Replacing the Main Board..................................................................28
Block Diagram..............................................................................................12 Updating the Software.............................................................................28
No Power.................................................................................................13 Selecting the Segment Code...................................................................28
Standby LED Blinking..............................................................................15 Selecting the Destination.........................................................................30
No Picture................................................................................................16 Selecting the Model Name.......................................................................31
No 3D Viewing.........................................................................................18 Selecting the BU Trans............................................................................32

Adding the Serial Number........................................................................32
KDL-40HX755/46HX755/55HX755 i
TABLE OF CONTENTS
Confirming the Model ID and Product ID.................................................34

Clearing the Self Diagnosis Self Check Information................................36
Resolving an 8 Blink Error............................................................................37
Verifing the error is an 8x error................................................................38
Resetting the TV to Factory Condition.....................................................38
Updating the Software.............................................................................38
Replacing the Main Board.......................................................................38
Completing Service Requirements When
Replacing the LCD Panel or TCON Board ..................................................39
Updating the Software.............................................................................39
Copying the BU Flash Data.....................................................................39
Confirming the Model ID and Product ID.................................................40
Resetting the Panel Operation Time........................................................41
Clearing the Self Diagnosis Self Check Information................................43
Optional Adjustments...................................................................................43
Enabling VCOM to Adjust the Picture......................................................43
Setting White Balance Adjustments.........................................................44
Resetting the TV to Factory Condition..........................................................45
Resetting the TV to Factory Condition Using Service Mode....................45
APPENDIX A: ENCRYPTION KEY COMPONENTS..................................... A-1
KDL-40HX755/46HX755/55HX755 ii
CAUTIONS AND WARNINGS
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible
shock hazard, in case of live chassis.
! SAFETY-RELATED COMPONENT WARNING!!

There are critical components used in LCD color TVs that are important for
safety. These components are identified with shading and ! mark on the
schematic diagrams and the parts list. It is essential that these critical parts
be replaced only with the part number specified in the parts list to prevent
electric shock, fire, or other hazard.
NOTE: Do not modify the original design without obtaining written permission
from the manufacturer or you will void the original parts and labor warranty.
KDL-40HX755/46HX755/55HX755 iii
SETTING UP AND CARRYING THE TV

●● Disconnect all cables when carrying the TV.
●● Carry the TV with the adequate number of people; larger size TVs require two or more people.
●● Correct hand placement while carrying the TV is very important for safety and to avoid damage.
USE CAUTION WHEN HANDLING THE LCD PANEL

When repairing the LCD panel, be sure you are grounded by using a wrist band.
When installing the LCD panel on a wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1. Do not press on the panel or frame edge to avoid the risk of electric shock.
2. Do not scratch or press on the panel with any sharp objects.
3. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4. Do not expose the LCD panel to direct sunlight.
5. Avoid contact with water. It may cause a short circuit within the module.
6. Disconnect the AC power when replacing the backlight or inverter circuit.
(High voltage occurs at the inverter circuit at 650Vrms.)
7. Always clean the LCD panel with a soft cloth material.
8. Use care when handling the wires or connectors of the inverter
circuit. Damaging the wires may cause a short.
9. Protect the panel from ESD to avoid damaging the electronic
circuit (C-MOS).
10. During the repair, DO NOT leave the Power On for more than
1 hour while the TV is face down on a cloth.
KDL-40HX755/46HX755/55HX755 iv
CLEANING THE LCD PANEL

CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth.

Wipe the LCD screen gently with a soft cloth.
;; Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.
;; If using a chemically pretreated cloth, please follow the instruction provided on the package.
;; Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
;; Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation.
;; Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these materials could easily scratch the
screen which may result in permanent damage.
;; Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, ammonia, benzine, thinner or
insecticide. Using any of these harsh cleaners may result in permanent damage to the screen.
;; Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a failure.
KDL-40HX755/46HX755/55HX755 v
SAFETY CHECK-OUT LEAKAGE TEST

After correcting the original service problem, perform the following safety The AC leakage from any exposed metal part to earth ground and from all
checks before releasing the set to the customer: exposed metal parts to any exposed metal part having a return to chassis,
must not exceed 0.5 mA (500 microamperes). Leakage current can be
measured by any one of three methods.
1. Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes
and bridges. 1. A commercial leakage tester.
Follow the manufacturers’ instructions provided with the tester.
2. Check the interboard wiring to ensure that no wires are “pinched” or
touching high-wattage resistors. 2. A battery-operated AC milliammeter.
3. Check that all control knobs, shields, covers, ground straps, and 3. Measuring the voltage drop across a resistor by means of a VOM
mounting hardware have been replaced. Be absolutely certain that or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so
you have replaced all the insulators. analog meters must have an accurate low voltage scale. Nearly all
battery-operated digital multimeters that have a 2 VAC range are
4. Look for unauthorized replacement parts, particularly transistors, suitable. (see Figure A)
that were installed during a previous repair. Point them out to the
customer and recommend their replacement.
To Exposed Metal
5. Look for parts which, though functioning, show obvious signs of Parts on Set
deterioration. Point them out to the customer and recommend their
replacement.
6. Check the line cords for cracks and abrasion. Recommend the
replacement of any such line cord to the customer.
AC
7. Check the antenna terminals, metal trim, “metallized” knobs, 0.15 µF Voltmeter
(0.75V)
screws, and all other exposed metal parts for AC leakage. Check
leakage as described in “Leakage Test”.
Earth Ground
Figure A. Use an AC voltmeter to check AC leakage.
KDL-40HX755/46HX755/55HX755 vi
HOW TO FIND A GOOD EARTH GROUND

The cover-plate retaining screw on most AC outlet boxes is at earth ground.
Verify the AC outlet box retaining screw ground by connecting a 60W to
100W incandescent (not a neon or fluorescent lamp) between the hot side of
the receptacle and the retaining screw. Try both slots, if necessary, to locate
the hot side on the line; the lamp should light at normal brilliance if the screw
is at ground potential. (see Figure B)
Trouble Light
AC Outlet Box
Figure B. Checking for earth ground.
KDL-40HX755/46HX755/55HX755 vii
SECTION 1 - FEATURES AND OVERVIEW
FEATURES The BRAVIA® HX75x series LED LCD HDTV with 3D have incomparable
picture quality and an ultra-thin design
The AZ3F chassis is one of several designs for the 2012 model line of Sony ●● Brilliant Full HD (1080p) picture quality with Dynamic Edge LED
Bravia® LCD televisions. This manual covers the following models: backlight with Frame Dimming
KDL-40HX755 ●● X-Reality™ Engine that creates crisp detail in each scene
KDL-46HX755 ●● 4x High Speed 3D Panel with Motionflow™ XR 480
KDL-55HX755 ●● Dynamic Edge LED backlight for amazing contrast & color
●● One-touch access to the Sony Entertainment Network™ and apps1
●● 3D in Full HD 1080p for phenomenal 3D picture quality2
●● Stream HD entertainment wirelessly with built-in Wi-Fi® 1
●● Skype™ ready1
●● PC and tablet content3 on your TV w/ Intelligent Connect
●● Media Remote™ app to control your TV with a smartphone4
●● Built-in Wi-Fi™ (802.11n) enables you to connect to the TV via
Wi-Fi® without using a router3
1. Broadband speed of at least 2.5 Mbps recommended (10 Mbps for HD). Content subject
to change and may require fees. Skype requires CMU-BR100 camera sold sep. Subject to
Skype’s terms and conditions.
2. Requires 3D content, 3D player, HDMI® cable (at least 10.2 Gbps) and 3D active glasses
sold separately.
3. Streaming content, copy-protected content and certain formats are not supported.
4. Requires devices connected to the same wireless home network.
KDL-40HX755/46HX755/55HX755 1
SPECIFICATIONS
Sistema
Sistema de TV Análogo: NTSC 3.58 / PAL-M / PAL-N
Digital: SBTVD
Cobertura de canales VHF: 2-13, UHF: 14-69
CATV (Análogo): 1-135
Sistema del panel Panel LCD (pantalla de cristal líquido)
Salida de bocinas 10 W + 10 W
Tomas de entrada/salida
CABLE/ANTENNA Terminal externa de 75 ohms para entrada de señal de radiofrecuencia
(Cable/Antena)
VIDEO IN 1 Entrada de video/audio (izquierda-derecha)
(Entrada de video 1)
COMPONENT IN YP B P R (video componente): 1080p (50, 60 Hz), 1080i (50, 60 Hz),
720p (50, 60 Hz), 576p, 576i, 480p, 480i
VIDEO IN 2 Entrada de audio (izquierda-derecha)
(Entrada de video 2) Entrada de video (contacto común de componente)
HDMI IN 1/2/3/4 Video (2D): 1080p (30, 50, 60 Hz), 1080/24p, 1080i (50, 60 Hz),
(Entrada HDMI 1/2/3/4) 720p (30, 50, 60 Hz), 720/24p, 576p, 576i, 480p, 480i, Formatos de PC
Video (3D):
Estructuración de imágenes1080p (30 Hz), 1080/24p, 1080i (50, 60 Hz),
720p (30, 50, 60 Hz), 720/24p
Una a lado de otra 1080p (50, 60 Hz), 1080/24p, 1080i (50, 60 Hz),
720p (30, 50, 60 Hz)
Una arriba de otra 1080p (30, 50, 60 Hz), 1080/24p, 1080i (50, 60 Hz),
720p (50, 60 Hz)
Audio: PCM lineal de dos canales 32; 44,1 y 48 kHz, 16, 20 y 24 bits, Dolby Digital
Entrada de audio analógico (minitoma estére o) (sólo HDMI IN 2, común con PC IN
(entrada de PC))
ARC (sólo HDMI IN 1)
AUDIO OUT (Salida de Minitoma estéreo
audio)/Auriculares
DIGITAL AUDIO OUT Toma óptica digital (PCM lineal de dos canales, Dolby Digital)
(OPTICAL)
PC IN (Entrada de PC) RGB analógico (Conector D-sub de 15 pines,)
PC/HDMI 2 AUDIO IN Entrada de audio (minitoma estéreo) (común con HDMI IN 2)
(Entrada de audio de PC/HDMI 2)
L AN C one c tor 1 0 B A S E -T /1 0 0 B A S E -T X ( L a ve loc id a d d e la c one x ión p od ría va ria r e n
función del entorno de red. No se garantizan la tasa de comunicación ni la calidad de
comunicación 10BASE-T/100BASE-TX para este TV.)
U S B /D L N A C ons ulte e l i-M a nua l p a ra e l forma to c omp a tib le .
KDL-40HX755/46HX755/55HX755 2
Nombre del modelo KDL- 55HX755 46HX755 40HX755 CHECKING THE ACCESSORIES
Alimentación y otras especificaciones
Requisitos de alimentación 110-240 V ca, 50/60 Hz
Consumo de e n us o 141 W 132 W 108 W Control remoto (1)*1
potencia en espera Menos de 0,3 W
Tamaño de pantalla* (cm) 138,8 116,8 101,6 Pilas de tamaño AAA (2)
(medido diagonalmente) (pulgadas) 54,6 46 40 Soporte de sobremesa (1)*2
(55 clase)
Resolución del monitor 1.920 puntos (horizontal) × 1.080 líneas (vertical) Tornillos de fijación para el soporte de
Dimensiones* con soporte (mm) 1.271 × 798 × 312 1.076 × 687 × 252 943 × 613 × 232 sobremesa (M5 × 16) (3)
sin soporte (mm) 1.271 × 761 × 60 1.076 × 650 × 60 943 × 576 × 59
patrón de orificios 300 × 300 Tornillos de montaje para el soporte de
de montaje mural sobremesa (M5 x 16) (4)
(mm)
tamaño de M6 (longitud: consulte el Manual de instrucciones.) Manual de instrucciones (este manual) y
tornillos de otros documentos
montaje mural
(mm) *1 Consulte el número del modelo impreso en el
P e s o* c on s op orte ( k g ) 2 3 , 6 17, 6 14, 3 control remoto.
s in s op orte ( k g ) 19, 2 14, 6 11, 8 *2 Se requiere ensamblar la base de soporte de
Accesorios suministrados Consulte el Manual de instrucciones. sobremesa. Para ensamblar la base de soporte
Accesorios opcionales Soporte de montaje mural: SU-WL500 de sobremesa consulte el folleto suministrado.
Gafas 3D: TDG-BR750/TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50
Unidad de cámara y micrófono: CMU-BR100
Adaptador USB para LAN inalámbrica: UWA-BR100
Temperatura de funcionamiento 0 ºC – 40 ºC
KDL-40HX755/46HX755/55HX755 3
CHASSIS OVERVIEW
The primary circuits in the AZ3F chassis consist of a Main Board (BAPS Board), Power Supply Board (GL6 Board for the 40” and 46” models, and GL7 Board
for the 55” models), the IR Board (HL Board), the 3D IR Emitter (HEM3 Board), the Wireless LAN Card, the Switch Unit, and the LCD Panel assembly which
includes the TCON Board.
NOTE: For connector part number information, refer to “Connectors” on page 24. For Wire Dressing information, refer to “Wire Dressing” on page 26.
WIRELESS
LAN CARD
GL6
BAPS
SWITCH
UNIT
TCON
HEM3 HL
BOARD LAYOUT FOR KDL-40HX755 ONLY
KDL-40HX755/46HX755/55HX755 4
WIRELESS
LAN CARD
GL6
SWITCH BAPS
UNIT
TCON
HEM3 HL
WIRELESS
LAN CARD
GL7
SWITCH BAPS
UNIT TCON
HEM3 HL
KDL-40HX755/46HX755/55HX755 5
OVERALL CIRCUIT DESCRIPTION Scan Converter: Signal processing circuit that performs resolution
conversion (aspect ratio) and interlaced to progressive scan (IP) conversion.
“Block Diagram” on page 12 provides an overview of the AZ3F chassis.
The following are descriptions of the boards and their functions.
AUDIO AMPLIFIER
The main speaker audio amplifier (IC4601) and sub-woofer amplifier
MAIN BOARD (IC4701) amplifies the digital audio output of the X-Reality processor and
Common to all models the Main Board, designated as the BAPS Board, sends it to the speakers.
contains the TV control, video, and audio processing circuitry. All these
functions are accomplished using the X-Reality Processor IC9000. TEMPERATURE SENSOR
The temperature sensor detects over-temperature conditions on the Main
TUNER Board, LCD Panel, or ambient room temperature and sends the shutdown
The tuner is a combination ATSC/NTSC unit. It can receive traditional signal to the processor.
analog NTSC signals via cable or terrestrial along with ATSC digital signals
via terrestrial (8VSB) or cable (64 or 256 QAM).
POWER SUPPLY BOARD
There are different Power Supply Boards used in the models in this manual.
X-REALITY PROCESSOR The type of board depends on the size of LCD panel. They are:
IC9000 performs the majority of the necessary audio and video processing ●● GL6 Board (40” & 46”)
on the Main Board.
●● GL7 Board (55”)
TV Microprocessor: The CPU internal to the X-Reality processor controls
all aspects of the television functions. Input from the user along with There are 3 distinct sections on the power supply:
monitoring of critical circuits is also performed by this CPU. Standby Supply: Continuously operational as long as AC power is applied,
Digital Audio and Video Decoder: The MPEG2 and Digital Dolby audio the standby supply generates 3.3V for the circuits requiring power while the
streams are received from the tuner for decompression. All video sources unit is turned off. An unregulated 19V line is present to provide power to the
which are not native 1920 X 1080p 60HZ are scaled to this resolution. main relay, PFC and main power supply at turn-on.
Digital audio content is output to the class D amplifier for processing and Main Supply: Once the power supply receives a power-on command from
amplification. the CPU on the Main Board, the main switching supply is turned on to
HDMI Input and Switching: The customer can select the HDMI1, HDMI2, provide a regulated 12V source and Audio 12V.
HDMI3, HDMI4 input via the HDMI switch IC5500. Each HDMI input contains Converter: Generates the B+ and B- voltages for the LED backlights.
a common EDI NVM (internal to IC5500) to provide display information data
to any device connected via the HDMI inputs.
IR BOARD
LVDS Transmitter: Integrated into IC9000 is a Low Voltage Differential
Signaling (LVDS) transmitter. This circuit converts the 8-bit parallel RGB Designated as the HL Board, the IR Board contains the power, standby, and
video information into a set of high speed serial lines for noise-free timer LED’s that are located on this board along with the IR remote receiver
transmission to the TCON Board circuits located internally to the LCD Panel. and light level sensor.
KDL-40HX755/46HX755/55HX755 6
3D IR EMITTER BOARD LCD PANEL ASSEMBLY

Designated as the HEM3 Board, this board is the internal 3D IR Emitter to The LCD Panel Assembly includes the LCD Panel, TCON Board, and LED
synchronize the 3D shutter glasses. Backlight system.
The LCD Panel contains the actual liquid crystals, color filters, and
WIRELESS LAN CARD polarizers. The liquid crystals are manipulated by the applied voltage to
pass a specific amount of light - from the backlite - depending on the level
The wireless transmit/receive circuits are located on this board to
of voltage applied.
communicate with a wireless network.
The TCON performs all the control, timing, charge, and discharge functions
driving the operation of the LCD Panel.
SWITCH UNIT
A new LCD Panel assembly from parts will include the following items.
This board contains the power, channel and volume up/down, and menu
buttons. ●● LCD Panel
●● TCON Board
●● LED Backlighting Components (varies)
TCON BOARD
The TCON Board communicates between the LCD Panel and the
microprocessor on the Main Board.
NOTE: The TCON Board is not available as a replacement part for all
models. To determine if the TCON Board is available as a replacement
part, refer to the LCD Panels Manual.
KDL-40HX755/46HX755/55HX755 7
SECTION 2 - TROUBLESHOOTING Self Diagnosis
Supported model
OVERVIEW SELF DIAGNOSIS FUNCTION

This chapter provides information regarding the Self Diagnosis feature in Critical voltages and circuit operations are monitored by the CPU on the
our TVs. Main Board. If an error is detected the Self Diagnosis function in the TV will
force the TV to shut down by the CPU. The monitored circuit in which the
fault occurred will automatically cause the CPU to blink the Standby LED
UPDATING THE SOFTWARE in groups of repeating sequences. The number of times the Standby LED
The Self Diagnosis function is designed to provide information regarding blinks indicates the possible cause of the problem.
the problem with the TV, however, there are several issues that may be
Not all of the available protect codes are used in every model. For example,
resolved by updating the TV software to the latest version. Always check
models that don’t have the local dimming feature do not use the 4X blink
the Sony site for any issues that are software related. Most symptoms that
error as this circuit is found in models that are backlit with fluorescent lamps.
are correctable by software updates involve communications issues with
The information in this section provides guidance in locating the possible
other devices or minor glitches in the operation of a specific function. Below
component causing the shutdown.
is a list of some of the symptoms that may be corrected with a software
update:
●● Fluctuations in picture brightness STANDBY LED BLINK COUNT
●● Intermittent picture freezing or noise 2 times
●● Problems with certain inputs (especially HDMI)

5 times
●● Intermittent or distorted audio
LED ON 0.3 sec.
●● Erratic remote control operation LED OFF 0.3 sec. LED OFF
3 sec.
●● TV turns on and off by itself

●● Loss of color
●● Internet connectivity
Standby LED
●● Certain features not working correctly
LED DISPLAY & BLINK COUNT
(photo or video file viewing)
KDL-40HX755/46HX755/55HX755 8
SECTION 2 - TROUBLESHOOTING
VIEWING THE SELF CHECK DIAGNOSIS HISTORY StandBy LED

Blink Count
Date and Time Display*
When an error is detected, the Self Check screen records the date(s) and Diagnosis
Item
the number of times the error occurred. This is helpful in confirming past
occurrences of an error, and for determining if an error is intermittent when
SELF CHECK
the customer is not sure what is causing the television to shut down. If the
screen displays a “0”, no error has occurred. 000 RESERVED --------------------- --------------------- --------------------- 00
000 RESERVED --------------------- --------------------- --------------------- 00
1. Take the TV out of deep Standby mode by pressing POWER to 002 MAIN_POWE --------------------- --------------------- --------------------- 00
turn on the TV. 003 DC_ALERT --------------------- --------------------- --------------------- 00
003 AUD_PROT --------------------- --------------------- --------------------- 00
2. Press POWER to turn the TV back off. 003 HDMI_EQ --------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
3. Press the following buttons on the Remote Commander within a 004 VLED --------------------- --------------------- --------------------- 00
second of each other: 004 LD_ERR --------------------- --------------------- --------------------- 00
005 HFR_ERR --------------------- --------------------- --------------------- 00
DISPLAY Channel 5 Volume - POWER 005 TCON_ERR 120123132522 120123113645 --------------------- 02 Error Count
(00-99)
005 P_ID-ERR --------------------- --------------------- --------------------- 00
006 BACKLITE --------------------- --------------------- --------------------- 00
007 TEMP_ERR --------------------- --------------------- --------------------- 00
* NOTE: This differs from accessing Service Adjustments Mode
007 FAN_ERR --------------------- --------------------- --------------------- 00
(Volume +) 010 EMITTER --------------------- --------------------- --------------------- 00
101 VPC_WDT --------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT --------------------- --------------------- --------------------- 00
00345 000333 06789
Panel operation time by hour (MAX:65535)

Boot count (MAX:65535)
Total operation time by hour (MAX:65535)
*Format of Error History = YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM)
NOTE: date and time must be set for this to work
SAMPLE SELF CHECK DIAGNOSIS PAGE
KDL-40HX755/46HX755/55HX755 9
2X Blink - Main Power Error 7X Blink - Temperature Failure
A loss of REG12V from the power supply triggers this protect event. The If the temperature inside the television becomes excessive, the temperature
usual cause is a failure of the main switching supply. In some instances, sensor (located on the Main Board) notifies the TV to shut down and display
excessive loading on the secondary supply lines can cause the switching a 7X error. Excessive temperature errors will always occur when the TV
regulator to stop, or fail again, if a replacement board is installed. has been running a while and can be caused by excessive ambient heat or
improper ventilation of the television.
3X Blink- DC Regulator/Audio Error/HDMI/Tuner
If the television shuts down immediately, this can be caused by a defective
Several items are monitored on the main board. Any error detected in the temperature sensing IC or failure of the communications bus between the
following circuits will cause the television to shut down and generate a 3X IC and the microprocessor. Replacement of the Main Board is necessary.
error:
8X Blink – Not listed in Self Check
●● Loss of regulated B+ circuits
The 8X blink code is mainly used during TV software development. Look in
●● Audio amplifier failure
TV’s service Self Check for error code history and notice at the bottom of
●● HDMI equalizer IC the list WDT (Watch Dog Timer) error codes, in particular notice 103 HOST_
●● Tuner demodulator circuits WDT. If this error code appears, check for any additional documentation on
the Sony ESI site.
In most cases, replacement of the main board will remedy a 3X error.
10X blink – IR Sync Transmitter Failure
4X Blink – Balancer Error
A failure of the infrared sync transmitter circuits on the HEM3 board will
NOT USED IN THIS MODEL SERIES cause a 10X error and replacement of this board will usually rectify the
problem. In rare cases, the Main Board could be the source of the failure.
5X Blink - TCON Error
The 5X blink protection mode indicates a communications error between
the TCON Board and the X-Reality microprocessor on the Main Board. If
the TCON is available for replacement, replace the TCON. If the TCON is
not available, the LCD panel must be replaced since the TCON circuit is
part of the LCD panel assembly. In rare cases a loose or defective LVDS
cable could also be the cause.
6X Blink - Converter System Failure

An open LED in the backlight strings will cause an over-voltage condition
in the converter circuits. The symptom will be a momentary appearance
of the backlights (Sony logo may appear) followed by a 6X shutdown.
Replacement of the LCD panel is required to remedy this condition.
If the converter fails to generate voltage for the LED backlights, the low-
voltage protection circuits are activated and the television will shut down
with a 6X error. Replacement of the Power Supply Board should remedy
this condition.
KDL-40HX755/46HX755/55HX755 10
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.
5. Chart Color Code
1. Confirm the symptom from the customer.  RED DOT: (Primary) Most likely defective part
2. Select that symptom from the chart. ▲ BLUE Triangle: (Secondary) Possible defective part
3. Bring the primary component listed for that symptom.
4. Follow the associated flowcharts in the Training Manual to isolate the board.
Protection Modes 3D LAN Power Video Audio
Board Reference Whole Isolated
No
2X 3X 4X 5X 6X 7X 8X 10X Dead set No Video Screen Area No 3D No Audio
WIFI Distortion Distortion
Main Board  * ▲  ▲ ▲ ▲    
Power Supply   
HL
HEM3 
LCD Panel ▲ 
TCON   ▲ ▲
SERVICE BULLETIN 
SOFTWARE UPDATE 
WLAN 
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE * Immediate Shutdown After Power ON & 7X
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS BASED ON
SERIAL NUMBER.
KDL-40HX755/46HX755/55HX755 11
SECTION 3 - FLOW CHARTS AND DIAGRAMS
BLOCK DIAGRAM
IC4701 L
SUB-
WOOFER
AMP R
L
IC4601
AMP
R
OPTICAL
RF TUNER
AUDIO OUT
VIDEO 1 CVBS
ANALOG AUDIO
OUT
VIDEO 2 CVBS/COMP
HDMI 1 IC9000
IC5500 A/V IR
WIRELESS TRANSMITTER
HDMI 2 HDMI DECODER LAN CARD
HDMI 3 SWITCH VIDEO HEM3
EQ PROCESS
HDMI 4
PC HD15
EITHERNET
LVDS HFR
USB2.0 USB HUB
TCON
USB2.0 BAP
LCD PANEL
LED
LED BACKLIGHTS
IR RX
SWITCH
LIGHT SENSE
UNIT
HLR2
POWER SUPPLY/
CONVERTER
AC IN
GL6 (40/46")
GL7 (55")
OVERALL BLOCK DIAGRAM
KDL-40HX755/46HX755/55HX755 12
NO POWER
CN6601
1 +OUT1
2 NC
3 NC
4 +OUT2
TO LED
CN6602 BACKLIGHTS
1 -OUT1
2 NC
3 NC
4 -OUT2
CN6205 CN6001
1 DC_DIMMER TCON_VCC 1
2 PWM_DIMMER AU_12V 2, 4
3 BL_ERR REG12V 3, 5
4 BLINKING AUDIO_GND 12, 8
5 BL_ON AUDIO_12V 7, 9
6 DIGITAL_STBY STBY3.3V 10
7, 8 AU_GND BLINKING 12
9~12 GND POWER_ON 13
13,14 REG12V PWM_DIMMER 14
17, 18 AU_12V DIGITAL_STBY 15
19 TCON_VCC DC_DIMMER 16
23 STBY3.3V BL_ON 17
26 TCON_ON BL_ERR 18
27 AC_OFF_DET AC_OFF_DET 19
28 POWER_ON TCON_ON 20
GL6
GL7 BAPS
POWER AND CONTROL BLOCK DIAGRAM
KDL-40HX755/46HX755/55HX755 13
No Power
Remove AC power and

wait at least 30
seconds before
reapplying
Press power
button while
Does red standby Yes High (>2.5V) Yes monitoring pin 28
LED on front panel on pin 27 of CN6205 of CN6205 on
light? on power supply? power supply
board
No No
Yes See High (3.3V)

Is standby LED Power Supply Yes Power Supply
Protection Shutdown appears
blinking? Board* Board*
flowchart momentarily?
No
No
Power Supply
Main Board*
Board*
NO POWER FLOWCHART
*For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page 19.
KDL-40HX755/46HX755/55HX755 14
STANDBY LED BLINKING

Protect
Shutdown.
Standby LED
Blinking
3D IR Emitter
10X
Board*
Yes Power Supply

2X
Board*
No
See Resolving an
10X
8X HEM3 Board
Yes 8x Error
3X Main Board*
No
No No No After a while
4X 5X 6X 7X Check ventilation
Yes Yes Yes Imediately
TCON Power Supply

LCD Panel* Main Board*
(LCD Panel)* Board*
PROTECTION SHUTDOWN FLOWCHART
KDL-40HX755/46HX755/55HX755 15
NO PICTURE
No Video
Locate
Backlights No CN6205 on Zero volts at No Zero volts at No
LCD Panel*
turned on? Power Pin 2? Pin 4?
Supply Board
Yes Yes Yes
Sony logo Yes TCON

appears Main Board* Main Board*
(LCD Panel)*
momentarily?
No
Unplug LVDS
connector with Test patterns No TCON
unit off. Turn unit display on (LCD Panel)*
back on screen?
Yes
Main Board*
NO VIDEO FLOWCHART
KDL-40HX755/46HX755/55HX755 16
Video Distortion
Lines
Is distortion No
Yes Improper or Vertical lines Yes move when Yes
across entire Main Board
missing colors? or bars? wide-mode
screen?
changed?
No Yes No No
TCON
Main Board
(LCD Panel)
Any horizontal Yes

LCD Panel
lines?
No
Any single or Yes

isolated vertical LCD Panel
lines?
No
Yes
More than 1 TCON
vertical band? (LCD Panel)
VIDEO DISTORTION
KDL-40HX755/46HX755/55HX755 17
NO 3D VIEWING
3D Not Working
Press “3D” button on

remote commander
and select
“Simulated 3D”
Double images No SYNC EMITTER

displayed on Main Board* LED’s
screen?
Yes
View image with

known working
pair of shutter
glasses. LOCATED ON LOWER BEZEL NEAR SONY LOGO
Use video or still

Double images No camera to view IR Yes
IR LED’s lighting? Shutter Glasses
become one? LED’s on IR
transmitter
Yes No
3D IR Emitter
3D OK
Board*
NO 3D FLOWCHART
KDL-40HX755/46HX755/55HX755 18
SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION
TABLE-TOP STAND REMOVAL Components not identified by a part number or The component parts of an assembly are indicated by the * Items marked with an asterisk are not stocked since
description are not stocked because they are seldom reference numbers in the far right column of the parts list they are seldom required for routine service. Expect
A Remove 3 screws from the Table-Top Stand, then lift up the LCD TV and gently place it face down onto a soft cloth. required for routine service. and within the dotted lines of the diagram. some delay when ordering these components.
NOTE: The components identified by shading NOTE: The components identified by a red outline and a mark contain
and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
with part number specified. these components are repaired and/or replaced.
See Appendix A: Encryption Key Components in the back of this manual.
Soft Cloth
REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES]
1 4-415-187-01 HEAD PACKING (ML9) 3 4-415-121-01 STAND, BASE TPF (ML)

2 4-298-271-01 NECK TP (M) (KDL-40HX755 ONLY)
3 4-415-114-01 STAND, BASE TPF (L)
(KDL-46HX755 ONLY)
3 4-415-112-01 STAND, BASE TPF (LL)
(KDL-55HX755 ONLY)
▲ 4-421-427-01 SCREW, +PSW M5X16 LOCK

(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
For product protection and safety reasons, Sony strongly recommends
that you use the screws provided with the TV.
CAUTION: These screws cannot be used to secure the TV to
the Wall Mount Brackets.
KDL-40HX755/46HX755/55HX755 19
REAR COVER REMOVAL and ! mark are critical for safety. Replace only confidential information. Specific instructions must be adhered to whenever
CAUTION:
Hold down the Rear Cover as shown in the steps below to avoid deforming or damaging the hooks in the Rear
Cover and Bezel.
The portion of the Rear Cover near the Switch Unit is very fragile. When lifting this section, support the area to avoid
breaking the cover.
Bezel hook
Rear Cover hook
Trying to remove the Rear Cover as shown in this illustration will break the hooks securing it to the Bezel.
A To avoid damaging the AC Power Supply Cord,
remove the screw from the AC Cover and 53
disconnect the AC Power Cord. Hold the
Power Supply Cord 52
B Remove the remaining screws from the

51
Rear Cover.
19 from KDL-40HX755 Only
21 from KDL-46HX755 Only 54
21 from KDL-55HX755 Only 56
C Gently hold down the Rear Cover from the

center, then carefully start to lift the Rear Cover
from the bottom to create clearance between
the Bezel and the Rear Cover.
D Gently hold down the Rear Cover as shown in the steps below, then grasp the inside bottom corner and carefully lift 55
the Rear Cover to release the hooks.
51 4-415-489-41 REAR COVER (40 ZEU) A [52] 55 4-299-528-01 AC COVER
(KDL-40HX755 ONLY) ! 56 1-839-639-11 CORD, POWER (WITH CONNECTOR)
USE CAUTION
to avoid breaking this
51 4-415-492-41 REAR COVER (46 ZEU) A [52] (FOR CHILE AND PERU MODELS ONLY)
area of the Rear Cover (KDL-46HX755 ONLY) ! 56 1-839-696-11 CORD, POWER (WITH CONNECTOR)
51 4-415-494-41 REAR COVER (55 ZEU) A [52] (FOR VENEZUELA MODELS ONLY)
E Lift the Rear Cover from the bottom and push (KDL-55HX755 ONLY)
forward to release the top hooks. △ 4-159-298-01 SCREW, +PSW M4X10
52 4-299-526-01 BRACKET, VESA ■ 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3
53 4-400-428-01 LABEL, SIDE TERMINAL □ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3
ORDER THIS PART WHEN REPLACING THE REAR COVER ◆ 4-400-043-01 JOINT, SCREW
54 4-400-433-11 LABEL, UNDER TERMINAL (SCREWS USED WHEN STAND IS ATTACHED - NOT USED WITH WALL MOUNTS)
ORDER THIS PART WHEN REPLACING THE REAR COVER ◇ 4-256-393-01 SCREW, +PSW M3X6 W12
KDL-40HX755/46HX755/55HX755 20
HANDLING THE LVDS FFC CONNECTOR DISCONNECTING THE LVDS FFC CONNECTOR CONNECTING THE LVDS FFC CONNECTOR
CAUTION: CAUTION:
Several models use a LVDS FFC Connector from the Main Board to the
TCON Board. Currently there are three different types of connectors that Regardless of the connector type, DO NOT remove the LVDS FFC DO NOT insert the LVDS FFC Connector into the Main Board upside
are used. Connector by the reinforcement tab only. down.
CAUTION: CONNECTOR TYPE 1 CONNECTOR TYPE 1
Refer to the illustration below when disconnecting or connecting the 1. Slightly tilt the Main Board connector release away from the LVDS FFC
LVDS FFC Connector. Regardless of the connector type, DO NOT 1. While holding onto the LVDS FFC Connector, gently tilt the Main Board
Connector. connector release towards the Main Board then slide the LVDS FFC
remove the LVDS FFC Connector by the reinforcement tab only. 2. Gently wiggle the LVDS FFC Connector to detach it from the Main Connector straight in.
Board.
Main Board
Main Board
Reinforcement
Tab
Reinforcement
䐠 Tab
Correct Incorrect Tilt away from LVDS
CAUTION: Tilt away from LVDS
The LVDS FFC Connector can be inserted into the Main Board upside
down. If it is inserted upside down, the pins on the LVDS FFC Connector CONNECTOR TYPE 2 CONNECTOR TYPE 2
will short-circuit and damage the board. 1. Gently press down on the release tab of the Main Board connector.
1. Gently press down on the release tab of the Main Board connector.
2. Correctly holding onto the LVDS FFC Connector, pull out the connector 2. Holding onto the entire LVDS FFC Connector, insert the LVDS FFC
while continuing to hold down the release tab of the Main Board Connector into the Main Board connector.
connector. Press down
Press down
Reinforcement
䐠 Tab
䐠 Reinforcement
Tab
Inserted Correctly Inserted Incorrectly Main Board

Main Board
CONNECTOR TYPE 3 CONNECTOR TYPE 3
1. Gently press down on the 2 release tabs of the Main Board connector. 1. Gently press down on the 2 release tabs of the Main Board connector.
2. Correctly holding onto the LVDS FFC Connector, pull out the connector 2. Holding onto the entire LVDS FFC Connector, insert the LVDS FFC
while continuing to hold down the release tabs of the Main Board Connector into the Main Board connector.
connector.
Main Board
Main Board
Reinforcement
䐠 Tab Press down
䐠 Reinforcement Press down

Tab
KDL-40HX755/46HX755/55HX755 21
confidential information. Specific instructions must be adhered to whenever
MAIN BOARD (BAPS) AND POWER SUPPLY BOARD (GL6/GL7) REMOVAL and ! mark are critical for safety. Replace only
NOTE: Refer to “Handling the LVDS FFC Connector” on page 21 to disconnect the LVDS Connector.
A Detach the Side Bracket and Bottom Bracket from the BAPS Board.
B Remove screws and disconnect Connectors from the BAPS Board.
(Refer to “Handling the LVDS FFC Connector” on page 21 instructions.) 101
C Remove screws and disconnect Connectors from GL6/GL7 Board. 112
D Slide-out Left and Right Speakers, then disconnect Connectors.
E Release clips and disconnect the Connector from HL Board. 102
F Release clips and disconnect the Connector from HEM3 Board. 103
G Lift up the Switch Unit and disconnect the Connector.
H Remove screws from the Antennas.
I Remove screws from the Wireless LAN Card.
104
111
107
105
106
108
110 109
101 1-458-353-31 WIRELESS LAN CARD 106 4-299-499-21 BRACKET, UNDER (MOLD)
102 1-754-812-11 ANTENNA 107 A-1865-304-A HL BOARD, MOUNTED
E A
(KDL-40HX755 ONLY) 108 1-858-715-11 LOUDSPEAKER (3X15CM)
B 102 1-754-750-11 ANTENNA 109 A-1865-308-A HEM3 BOARD, MOUNTED
(KDL-46HX755 ONLY) 110 1-489-983-11 SWITCH UNIT
C 102 1-754-751-11 ANTENNA
D (KDL-55HX755 ONLY) 111 1-474-377-21 GL6 BOARD, COMPLETE
I (KDL-40HX755/46HX755 ONLY)
H 103 1-754-813-11 ANTENNA 111 1-474-376-11 GL7 BOARD, COMPLETE
(KDL-40HX755 ONLY) (KDL-55HX755 ONLY)
103 1-754-817-11 ANTENNA 112 4-297-996-31 SHEET, INSULATION (GL6)
F
(KDL-46HX755 ONLY) (KDL-40HX755/46HX755 ONLY)
G 103 1-754-820-11 ANTENNA ORDER THIS PART WHEN REPLACING THE LCD PANEL
(KDL-55HX755 ONLY) 112 4-297-995-01 SHEET, INSULATION (GL7)
104 4-299-495-01 BRACKET, SIDE (MOLD) (KDL-55HX755 ONLY)
105 A-1868-416-A BAPS BOARD, COMPLETE ORDER THIS PART WHEN REPLACING THE LCD PANEL
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE
THE SOFTWARE TO THE LATEST VERSION 2-990-421-41 SCREW (+PSW) (M3X6)
KDL-40HX755/46HX755/55HX755 22
PANEL BRACKETS AND LCD PANEL REMOVAL and ! mark are critical for safety. Replace only
A Remove screws, then press the Bezel tabs and lift up the Panel Brackets (H).
B Press the Bezel tabs and tilt up the Panel Brackets (V).
C Remove the screws and lift up the Bottom Frame.
D Gently lift up the LCD Panel.
Panel Bracket (H)
A 151
Bezel tab
D 153
Panel Bracket (V)
B 153
154
Bezel tab 152
155
156
C
154
CLEANING THE LCD PANEL 157
CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock.
Clean the cabinet of the TV with a dry soft cloth, and wipe the LCD screen gently with a soft cloth. 151 4-414-803-01 BEZEL (40 ZE2) A 153 4-299-512-01 BRACKET, PANEL (H)
;; Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water. (KDL-40HX755 ONLY) 154 4-299-509-01 BRACKET, PANEL (V)
;; If using a chemically pretreated cloth, please follow the instruction provided on the package. 151 4-414-790-01 BEZEL (46 ZE2) A 155 4-262-708-03 CLAMPER, CABLE
(KDL-46HX755 ONLY) 156 4-300-810-01 SHEET, THERMAL (ATREYU)
;; Never use strong solvents such as a thinner, alcohol or benzine for cleaning.
151 4-414-782-01 BEZEL (55 ZE2) A 157 4-299-522-01 FRAME, BOTTOM (L)
;; Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation. (KDL-55HX755 ONLY) NOTE: THIS PART IN NOT INCLUDED WITH THE LCD PANEL
;; Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these 152 NA LCD PANEL
materials could easily scratch the screen which may result in permanent damage. FOR ALL LCD PANEL AND TCON BOARD PART NUMBER INFORMATION △ 4-159-298-01 SCREW, +PSW M4X10
;; Do Not use any cleaning product containing alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, REFER TO THE LCD PANELS SERVICE MANUAL □ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3
ammonia, benzine, thinner or insecticide. Using any of these harsh cleaners may result in permanent damage to the ◇ 4-256-393-01 SCREW, +PSW M3X6 W12
screen.
;; Do Not spray water or detergent directly onto the TV screen . If liquid drips into the bottom of the screen it may cause a
failure.
KDL-40HX755/46HX755/55HX755 23
CONNECTORS and ! mark are critical for safety. Replace only
SCREWS
KDL-40HX755
P/N DESCRIPTION REMARKS TOTAL

▲ 4-421-427-01 SCREW, +PSW M5X16 LOCK TABLE-TOP STAND to TV(3), HEAD to NECK(1), BASE to NECK(3) 7
△ 4-159-298-01 SCREW, +PSW M4X10 RC(2), BTM FRM to PNL(5) 7
■ 7-685-648-79 SCREW +BVTP 3X12 TYPE2 IT-3 SIDEJACK(1), UNDERJACK(1), TERMINAL(1), VESA to RC(2) 5
□ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(7), BTM FRM to BZL(2) 9
◆ 4-400-043-01 JOINT, SCREW RC(2) 2
◇ 4-256-393-01 SCREW, +PSW M3X6 W12 RC(5), AC(1), PNL BRKTS(2) 8
● 2-990-421-41 SCREW (+PSW) (M3X6) BAPS(6), GL6(5), WIFI(2), WIFI ANT(2) 15
KDL-46HX755
201
202
◆ 4-400-043-01 JOINT, SCREW RC(2) 2
KDL-55HX755

◆ 4-400-043-01 JOINT, SCREW RC(2) 2
201 1-910-105-84 (LVDS FFC) 3A 40 FLEXIBLE FLAT CABLE 51P 202 1-910-105-48 3A 40 HARNESS ASSEMBLY
KDL-40HX755/46HX755/55HX755 24
ACCESSORIES AND PACKAGING MISCELLANEOUS

PART NO. DESCRIPTION PART NO. DESCRIPTION
4-408-779-01 BAG, SCREW A (M) 4-408-119-01 CUSHION (PWB G)

Contains the following screw 4-421-301-01 CUSHION FRM(BU)
4-421-427-01 SCREW, +PSW M5X16 LOCK 4-298-004-01 SPACER (B)
(SCREWS TO ATTACH HEAD BRACKET AND STAND BASE TO NECK) 7-600-031-96 TAPE (3M 1350FW-1)15MMX66M WHT
(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV)
For product protection and safety reasons, Sony strongly recommends
OPTIONAL ACCESSORIES
that you use the screws provided with the TV.
CAUTION: These screws cannot be used to secure the TV to the Wall Mount Brackets” For additional accessories, refer to “Specifications” on page 2.
Use the description to locate the part and pricing information on the Sony Store website.
3-299-071-05 FLYER, SAFETY
PART NO. DESCRIPTION
4-273-074-11 FLYER, SAFETY
4-411-913-31 MANUAL, INSTRUCTION 1-458-391-11 3D GLASSES
4-415-215-11 SUPPLEMENT(STAND INSTALLATION 4-419-690-01 SUPPORT BELT KIT
REMOTE COMMANDER
PART NO. DESCRIPTION
1-490-001-11 REMOTE COMMANDER (RM-YD078)
KDL-40HX755/46HX755/55HX755 25
WIRE DRESSING
OVERALL WIRE DRESSING FOR KDL-40HX755 ONLY OVERALL WIRE DRESSING FOR KDL-55HX755 ONLY
OVERALL WIRE DRESSING FOR KDL-46HX755 ONLY
KDL-40HX755/46HX755/55HX755 26
SECTION 5 - UPDATES AND ADJUSTMENTS
OVERVIEW ●● Customer Manual Downloads: Software updates can be

downloaded and placed on a USB thumb drive to be loaded onto
The models in this manual utilize a “generic” type of Main Board, therefore a the TV. The instructions for downloading the software file vary
software update must be performed and certain service adjustment settings from chassis to chassis and sometimes from model to model. The
must be changed or confirmed whenever the Main Board, LCD Panel, or customer is provided with the instructions to properly format the
TCON Board is replaced. USB thumb drive, unzip the file, and the procedures for loading the
There are 2 reasons for updating the software on the TVs. software into the television.
●● Software updates for customers ●● Network Downloads: Internet software updates are becoming
more prevalent as more and more models incorporate home
These updates are for enhancements or improvements that have network capabilities. This method is the most practical since the
been made to the software after the TV was released. television will check for the latest version of software. The models
●● Software update for servicers with this type of chassis provide the customer with a choice of
turning the automatic software update feature on or off. If set to on,
These updates are specifically for servicers to use during a service
the television will lookup software information while the unit is in
call.
standby. If a newer version is available, it will be downloaded and
SOFTWARE UPDATES FOR CUSTOMERS installed without any input from the customer.
●● Built-in Tuner: OTA or cable sources having the proper station that
The subject of software updates is very important. The televisions of today is transmitting software update data packets. Although the ability
have advanced to the point where they are not simply a television anymore. to transmit software update is possible in this way, it is the least
They are evolving into devices that are designed to integrate with numerous common and is reserved for particular situations where a critical
other devices found in the home. Some examples are: portable audio and update is “forced”, thereby updating the TV without any input from
video devices, still cameras, home computer networks and accessing the the customer.
internet to name a few.
Communications with these varying devices requires that the television be SOFTWARE UPDATES FOR SERVICERS
compatible with varying communications protocols. Although standards
Replacement Main Boards are now stocked with basic software. Once the
are detailed for each of these protocols, the real world dictates that
replacement board is installed in the TV, the most current software needs
occasional errors may occur that could prevent devices from operating or
to be installed using a USB thumb drive containing the necessary software.
communicating properly.
This new method of supplying Main Boards significantly reduces the
Keeping the software in the television up-to-date is a procedure that is
complexity of replacing the Main Boards. Information about the LCD panel
normally handled by the owner of the television. Most customers who own
is stored on the TCON circuits. This information is automatically loaded
computers and other digital devices are familiar with and are accustomed
onto the Main Board when the TV is powered up. With the correct software
to updating the software in their products. If a customer contacts the Sony
version the Main Board and/or the TCON can be replaced more efficiently.
Customer Support Center and it is deemed to be correctable with a software
update, the issue is handled at the customer level.
Software updates can be performed by:
KDL-40HX755/46HX755/55HX755 27
SOFTWARE UPDATE RESPONSIBILITY COMPLETING SERVICE REQUIREMENTS

Software updates are designed to be performed by the customer. Warranty WHEN REPLACING THE MAIN BOARD
repairs in which the issue can be resolved by a software update are not
reimbursable. Most issues involving software updates are handled by the The following must be performed after replacing the Main Board to ensure
customer service center and should not be directed to an authorized service that all of the features for the TV will be available.
center. It is the responsibility of the servicer to prevent service calls for ●● Updating the Software
issues that involve software updates. Exceptions to this are certain cases
whereby the customer is unable or unwilling to perform the task. In this ●● Selecting the Segment Code
situation, the servicer will be notified and receive the proper authorization ●● Selecting the Destination
for reimbursement. ●● Selecting the Model Name
It is the servicer’s responsibility, however, to make certain that any TV ●● Selecting the BU Trans
requiring a legitimate service is running the latest software version
and to install it if necessary. ●● Adding the Serial Number
●● Confirming the Model ID and Product ID
CHECKING THE SOFTWARE VERSION ●● Clearing the Self Diagnosis Self Check Information
The easiest way to check the version of software that is currently on the TV
is to access the Contact Sony screen by using the customer menu. UPDATING THE SOFTWARE
After replacing the Main Board you MUST UPDATE the SOFTWARE to the
Contact Sony latest version.
Please contact Sony directly if you have questions on the use of your television con:
Website Support: www.sony.com/tvsupport

SELECTING THE SEGMENT CODE
United States Phone Contact: 1 (800) 222-SONY (7669) Before proceeding, update the software to the latest version. After updating
Canada Phone Contact 1 (877) 899-SONY (7669)
Other Countries Contact Consult the Warranty Card the software, go into Service Mode to select the correct Segment Code
data value.
Please have the following information available:
Model Name: KDL-46HX750 Verify before proceeding to the next step:
Serial Number: 5000092
Software Version: PKG1.027AAA,RRT 31 ;; Updated the Software
Device ID: B0:00:00:B1:3D:B3
1. Take the TV out of deep Standby mode by pressing POWER to
turn on the TV.
EXAMPLE OF SOFTWARE VERSION 2. Press POWER to turn the TV back off.
LOCATED ON THE CONTACT SONY SCREEN
KDL-40HX755/46HX755/55HX755 28
3. Access Service Mode by pressing the following buttons on the
Remote Commander within a second of each other: DIGITAL SERVICE
DISPLAY Channel 5 Volume + POWER 001 OP

000 VERS ---
POWER <MAIN> <EXT>

DM1.027AAA
AA RF:0000
WF1.002W00AA WF:9.2.1.12.4
DF3.130W00AA WF:0A
YM1.409W00AA FD:0.068
M4.091C
DISPLAY (DM1.027AAA)
DD1.009W00AA
PK1.009W00AA <PEM>
MID:0C33A216 -------------------
PID:04182040 -------------------
PNL:LTY460HQ0502 -------------------
TUNER: ENABLE -------------------
5
SAMPLE DIGITAL SERVICE MENU
VOLUME+
press JUMP
or OPTIONS
Within each Service Menu are Categories and data information.

Category Name
RM-YD078
4. The DIGITAL Service Menu displays. CHASSIS SERVICE
NOTE: There are 3 Service Menus for this model, DIGITAL, Category Number 000 WYVERN
CHASSIS, and VPC. If the DIGITAL Service Menu is not displayed, Item Number 000 S2_NOISE_TH 32
press JUMP or OPTIONS on the Remote Commander.
Item Name Data Value

SERVICE DATA DEFINITIONS
5. Press 2 to move to the next category until the 002 MODEL
category displays.
DIGITAL SERVICE
002 MODEL
000 SEG 3a_BASE
KDL-40HX755/46HX755/55HX755 29
6. Using the table, press 3 to increase the data value or SELECTING THE DESTINATION
6 to decrease the data value, to select the correct segment code The correct destination needs to be selected after replacing the Main Board.
data value. CAUTION: Selecting the incorrect destination may require replacing the
Main Board.
Model Name Code Name Data Value
Verify before proceeding to the next step:
KDL‐40HX755 3a 3a_BASE ;; Updated the Software
KDL‐46HX755 3a 3a_BASE ;; Selected the Segment Code
KDL‐55HX755 3a 3a_BASE 1. Take the TV out of deep Standby mode by pressing POWER to
turn on the TV.
7. Press MUTING then press 0 to WRITE (Save) the changes.
2. Press POWER to turn the TV back off.
DIGITAL SERVICE 3. Access Service Mode by pressing the following buttons on the
002 MODEL Remote Commander within a second of each other:
000 SEG 3a_BASE DISPLAY Channel 5 Volume + POWER
WRITE
4. Press 2 to move to the next category until 002 MODEL category
displays.
When complete, the screen briefly indicates the process is “Done”.
5. Press 1 to move to the next item until 001 DEST item displays.
DIGITAL SERVICE
002 MODEL DIGITAL SERVICE
000 SEG 3a_BASE 002 MODEL
DONE
001 DEST ISDB-LTN_NO-GIN
8. Exit service mode by turning the TV power off.

9. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet). 6. Using the table, press 3 to increase the data value or
10. Wait a minute while lights flash, and initial setup screen shows. 6 to decrease the data value, to select the correct destination of
the TV.
11. Proceed to “Selecting the Destination”.
KDL-40HX755/46HX755/55HX755 30
Model Name Destination Data Value SELECTING THE MODEL NAME

KDL‐40HX755 CHILE/PERU ISDB‐LTN_NO‐GIN The correct model name needs to be selected to ensure all of the TV
KDL‐40HX755 VZ ISDB‐LTN_NO‐GIN features are available.
KDL‐46HX755 CHILE/PERU ISDB‐LTN_NO‐GIN Verify before proceeding to the next step:
KDL‐46HX755 VZ ISDB‐LTN_NO‐GIN ;; Updated the Software
KDL‐55HX755 CHILE/PERU ISDB‐LTN_NO‐GIN
;; Selected the Segment Code
KDL‐55HX755 VZ ISDB‐LTN_NO‐GIN
;; Selected the Destination
CAUTION: Verify the DESTINATION is set correctly before
proceeding. If the incorrect destination Data Value is selected, it
may corrupt the software requiring a Main Board replacement. 9. Press 1 to move to the 002 MODELNAME item.
7. Press MUTING then 0 to WRITE (Save) the changes.

DIGITAL SERVICE
002 MODEL
DIGITAL SERVICE 002 MODELNAME KDL-46HX755
002 MODEL
001 DEST ISDB-LTN_NO-GIN
WRITE 10. If the correct model does not display, press 3 until the model
displayed matches the model of the TV.
11. Press MUTING then press 0 to WRITE (Save) the changes.
DIGITAL SERVICE
002 MODEL DIGITAL SERVICE
001 DEST ISDB-LTN_NO-GIN 002 MODEL
002 MODELNAME KDL-46HX755
DONE
WRITE
8. Proceed to “Selecting the Model Name”.
KDL-40HX755/46HX755/55HX755 31
DIGITAL SERVICE VPC SERVICE

002 MODEL 000 DATA_COPY
002 MODELNAME KDL-46HX755 000 BU_TRANS 1
DONE NOTE: If the message displays “DATA TRANSFER NG” the

transfer is not complete. If that occurs, repeat step 15.
12. Proceed to “Selecting the BU Trans”.
VPC SERVICE
SELECTING THE BU TRANS 000 DATA_COPY
This procedure is to copy the White Balance adjustment data from the 000 BU_TRANS 2
TCON Board to the Main Board. The BU Trans service item is under the
VPC service menu.
Verify before proceeding to the next step: DATA TRANSFER NG
;; Updated the Software If successful, the data value changes to 3.

;; Selected the Segment Code
;; Selected the Destination VPC SERVICE
;; Selected the Model Name 000 DATA_COPY
000 BU_TRANS 3
13. Press JUMP or OPTIONS on the Remote Commander until the

VPC menu displays. DATA TRANSFER SUCCESS
VPC SERVICE 16. Verify the Data Transfer Success message displays.
000 DATA_COPY 17. Proceed to “Adding the Serial Number”.
000 BU_TRANS 0
ADDING THE SERIAL NUMBER
The replacement board does not contain a serial number. Use the following
14. Verify the category is 000 DATA_COPY and the item is
instructions to add the customer’s serial number.
000 BU_TRANS.
CAUTION: The serial number can only be entered once. Please make sure
15. To change the data value of the 000 BU_TRANS, press 3 to to enter the correct serial number for the customer’s TV.
increase the data value to 1.
KDL-40HX755/46HX755/55HX755 32
DIGITAL SERVICE
;; Updated the Software
002 MODEL
;; Selected the Segment Code 000 SEG 3a_BASE
;; Selected the Model Name
21. Press 1 until the 003 SERIAL item displays.
;; Selected the BU Trans
18. Locate the serial number for the TV on the side of the Rear Cover DIGITAL SERVICE
of the TV. 002 MODEL
003 SERIAL ---
MODEL NO
KDL-46HX755 22. Press 0 to display the Serial Number Edit option.
SERIAL NO
5000092 DIGITAL (MODEL) SERVICE
SerialNumberEdit
DIGITAL menu displays. *1 SerialNumber
DIGITAL SERVICE
23. Press the select button to display the Serial Number input
001 OP screen.
000 VERS ---
<MAIN> <EXT>
DM1.027AAA
AA RF:0000 DIGITAL (MODEL) SERVICE
WF1.002W00AA WF:9.2.1.12.4
DF3.130W00AA WF:0A SerialNumberEdit
YM1.409W00AA FD:0.068
M4.091C
(DM1.027AAA) *1 SerialNumber
DD1.009W00AA
PK1.009W00AA <PEM>
MID:0C33A216 -------------------
PID:04182040 ------------------- Please input serial number
PNL:LTY460HQ0502 ------------------- (0000000-9999999)
TUNER: ENABLE -------------------
----------------
CAUTION: The serial number can only be entered once. Please
20. Press 2 to move to the 002 MODEL category. make sure to enter the correct serial number for the customer’s TV.
KDL-40HX755/46HX755/55HX755 33
24. Using the remote commander, enter the serial number of the TV. CONFIRMING THE MODEL ID AND PRODUCT ID
After completing all of the service adjustment changes, verify that the
NOTE: If the incorrect serial number is entered, press correct Model ID and Product ID displays in the Service menu.
to go back to the Serial Number input screen and re-enter the
correct serial number. Verify before proceeding to the next step:
25. After confirming the serial number, press the select button to
WRITE (Save) the serial number to the replacement Main Board. ;; Selected the Segment Code
;; Selected the Model Name
DIGITAL (MODEL) SERVICE
;; Selected the BU Trans
SerialNumberEdit
;; Added the Serial Number
*1 SerialNumber
27. Press 4 to move to the 001 OP category.
Please input serial number
(0000000-9999999)
5000092 WRITE
DIGITAL SERVICE
When complete, the screen indicates the process is “Done”, then
001 OP
the serial number displays. 000 VERS ---
DIGITAL (MODEL) SERVICE <MAIN> <EXT>

DM1.027AAA
AA RF:0000
SerialNumberEdit WF1.002W00AA WF:9.2.1.12.4
DF3.130W00AA WF:0A
*1 SerialNumber YM1.409W00AA FD:0.068
M4.091C
(DM1.027AAA)
Please input serial number DD1.009W00AA
(0000000-9999999) PK1.009W00AA <PEM>
MID:0C33A216 -------------------
5000092 DONE PID:04182040 -------------------
26. Proceed to “Confirming the Model ID and Product ID. PNL:LTY460HQ0502 -------------------
TUNER: ENABLE -------------------
KDL-40HX755/46HX755/55HX755 34
28. Using the information provided in the table below, verify the Model
ID and Product ID are correct.
DIGITAL SERVICE
Model Name Destination Panel Name Model‐ID Product‐ID
001 OP
KDL‐40HX755 CHILE/PERU LTY400HL0401 0C33A215 04182040 000 VERS ---
KDL‐40HX755 CHILE/PERU LTY400HL0402 0C33A215 04182040 Software Version
KDL‐40HX755 CHILE/PERU LTY400HL0501 0C33A231 04182040 <MAIN> <EXT>
DM1.027AAA
AA RF:0000
KDL‐40HX755 VZ LTY400HL0401 0C33A215 04182040 WF1.002W00AA WF:9.2.1.12.4
KDL‐40HX755 VZ LTY400HL0402 0C33A215 04182040 DF3.130W00AA WF:0A
YM1.409W00AA FD:0.068
KDL‐40HX755 VZ LTY400HL0501 0C33A231 04182040 Model ID M4.091C
Product ID (DM1.027AAA)
KDL‐46HX755 CHILE/PERU LTY460HQ0501 0C33A216 04182040 Panel ID DD1.009W00AA
PK1.009W00AA <PEM>
KDL‐46HX755 CHILE/PERU LTY460HQ0502 0C33A216 04182040 MID:0C33A216 -------------------
KDL‐46HX755 CHILE/PERU LTY460HQ0601 0C33A232 04182040 PID:04182040 -------------------
PNL:LTY460HQ0502 -------------------
KDL‐46HX755 VZ LTY460HQ0501 0C33A216 04182040 TUNER: ENABLE -------------------
KDL‐46HX755 VZ LTY460HQ0502 0C33A216 04182040
KDL‐46HX755 VZ LTY460HQ0601 0C33A232 04182040 29. Exit service mode by turning the TV power off.
KDL‐55HX755 CHILE/PERU LTY550HQ0401 0C33A217 04182040 30. Cycle AC Power.
KDL‐55HX755 CHILE/PERU LTY550HQ0501 0C33A233 04182040 (Unplug and Plug AC Cord from the AC Outlet).
KDL‐55HX755 VZ LTY550HQ0401 0C33A217 04182040 31. Wait a minute while lights flash, and initial setup screen shows.
KDL‐55HX755 VZ LTY550HQ0501 0C33A233 04182040 32. TV update is complete.
The additional features of the TV, including 3D, are now available.
KDL-40HX755/46HX755/55HX755 35
CLEARING THE SELF DIAGNOSIS SELF CHECK 3. Press the following buttons on the Remote Commander within a
second of each other:
INFORMATION
Since the diagnostic results displayed on the screen are not automatically DISPLAY Channel 5 Volume - POWER
cleared, always check the Self Check screen after you have completed the
repairs to be sure you reset the result display to “0”. * NOTE: This differs from accessing Service Adjustments Mode (Volume +)
SELF CHECK
000 RESERVED --------------------- --------------------- --------------------- 00
;; Selected the Segment Code 000 RESERVED --------------------- --------------------- --------------------- 00
;; Selected the Destination 002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT --------------------- --------------------- --------------------- 00
;; Selected the Model Name 003 AUD_PROT --------------------- --------------------- --------------------- 00
;; Selected the BU Trans 003 HDMI_EQ --------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00
;; Added the Serial Number 004 VLED --------------------- --------------------- --------------------- 00
004 LD_ERR --------------------- --------------------- --------------------- 00
005 HFR_ERR --------------------- --------------------- --------------------- 00
1. Take the TV out of deep Standby mode by pressing POWER to 005 TCON_ERR 120123132522 120123113645 --------------------- 02
Error Count
turn on the TV. 005 P_ID-ERR --------------------- --------------------- --------------------- 00

006 BACKLITE --------------------- --------------------- --------------------- 00
007 TEMP_ERR --------------------- --------------------- --------------------- 00
007 FAN_ERR --------------------- --------------------- --------------------- 00
010 EMITTER --------------------- --------------------- --------------------- 00
101 VPC_WDT --------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT --------------------- --------------------- --------------------- 00
00345 000333 06789
KDL-40HX755/46HX755/55HX755 36
4. To clear the error history and error count RESOLVING AN 8 BLINK ERROR
press 8 0 .
It’s possible that a customer may report an 8X blink error code even though
SELF CHECK an 8X blink error isn’t an option in the Self Diagnosis Self Check list. An 8X
blink error is mainly used during TV software development. To verify that
000 RESERVED --------------------- --------------------- --------------------- 00 there is an actual 8X error, view the TV’s Self Diagnosis Self Check list
000 RESERVED --------------------- --------------------- --------------------- 00
history, specifically at the bottom of the list WDT (Watch Dog Timer) error
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT --------------------- --------------------- --------------------- 00 codes.
003 AUD_PROT --------------------- --------------------- --------------------- 00
The 8X error code could be the result of:
003 HDMI_EQ --------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00 ●● Software Issue
004 VLED --------------------- --------------------- --------------------- 00
004 LD_ERR --------------------- --------------------- --------------------- 00 ●● Network Issue
005 HFR_ERR --------------------- --------------------- --------------------- 00
005 TCON_ERR --------------------- --------------------- --------------------- 00
●● Skype Login Issue
005 P_ID-ERR --------------------- --------------------- --------------------- 00 ●● Incompatible USB Device Plugged Inserted
006 BACKLITE --------------------- --------------------- --------------------- 00
007 TEMP_ERR --------------------- --------------------- --------------------- 00 ●● Defective Main Board
007 FAN_ERR --------------------- --------------------- --------------------- 00
010 EMITTER --------------------- --------------------- --------------------- 00
Every time 3 errors are registered in the Self Diagnosis Self Check screen
101 VPC_WDT --------------------- --------------------- --------------------- 00 the TV will shut down and activate an 8X blink pattern on the Standby LED.
102 MEPS_WDT --------------------- --------------------- --------------------- 00 If an error count is indicated, usually as an 103 HOST_WDT error, follow
103 HOST_WDT --------------------- --------------------- --------------------- 00 these instructions to update the TV.
104 STBY_WDT --------------------- --------------------- --------------------- 00
SELF CHECK
00345 000333 06789
000 RESERVED ----------------- ----------------- ----------------- 00
5. Exit Self Check by turning the TV power off. 000 RESERVED ----------------- ----------------- ----------------- 00
6. Cycle AC Power. 002 MAIN_POWE ----------------- ----------------- ----------------- 00

003 DC_ALERT ----------------- ----------------- ----------------- 00
(Unplug and Plug AC Cord from the AC Outlet). 003 AUD_PROT ----------------- ----------------- ----------------- 00
003 HDMI_EQ ----------------- ----------------- ----------------- 00
003 TU_DEMOD ----------------- ----------------- ----------------- 00
004 VLED ----------------- ----------------- ----------------- 00
004 LD_ERR ----------------- ----------------- ----------------- 00
005 HFR_ERR ----------------- ----------------- ----------------- 00
005 TCON_ERR ----------------- ----------------- ----------------- 00
005 P_ID-ERR ----------------- ----------------- ----------------- 00
006 BACKLITE ----------------- ----------------- ----------------- 00
007 TEMP_ERR ----------------- ----------------- ----------------- 00
007 FAN_ERR ----------------- ----------------- ----------------- 00
010 EMITTER ----------------- ----------------- ----------------- 00
101 VPC_WDT ----------------- ----------------- ----------------- 00
102 MEPS_WDT ----------------- ----------------- ----------------- 00
103 HOST_WDT 1201231325 1201231136 ----------------- 02
104 STBY_WDT ----------------- ----------------- ----------------- 00
00345 000333 00345
KDL-40HX755/46HX755/55HX755 37
VERIFING THE ERROR IS AN 8X ERROR UPDATING THE SOFTWARE

1. Disconnect all inputs to the TV Verify before proceeding to the next step:
2. Cycle AC Power ;; Verified the error is an 8X error
(Unplug and Plug AC Cord from the AC Outlet). ;; Reset the TV to Factory Condition
3. Do one of the following: 1. Check for latest Software Version through Network Connection or
a. If the Standby LED blinks red 8 times, proceed to “Resetting Reference Library.
the TV to Factory Condition” on page 38. 2. Connect and Configure TV Network Connection.
b. Clear the Self Check history by following the instructions 3. Display the menu by pressing HOME .
provided in “Clearing the Self Diagnosis Self Check
4. Using the and the on the on the Remote Control,
Information” on page 36
select the following: Settings Product Support Software
Update.
RESETTING THE TV TO FACTORY CONDITION NOTE: If TV is not connected to a network go to http://www.sony.
Verify before proceeding to the next step: com/asp and download the latest software for these models and
;; Verified the error is an 8X error Install using a USB Thumb Drive.
1. To reset the TV, follow the instructions for “Resetting the TV to 5. Do one of the following:
Factory Condition” on page 45. a. If the Standby LED blinks red 8 times, proceed to “Replacing
2. Do one of the following: the Main Board” on page 38.
a. If the Standby LED blinks red 8 times, proceed to “Updating b. Clear the Self Check history by following the instructions
the Software” on page 38. provided in “Clearing the Self Diagnosis Self Check
Information” on page 36.
b. Clear the Self Check history by following the instructions
provided in “Clearing the Self Diagnosis Self Check
Information” on page 36. REPLACING THE MAIN BOARD
The Main Board should be replaced only if all other options have not
resolved the issue.
;; Verified the error is an 8X error.
;; Reset the TV to Factory Condition
1. Follow all of the instructions in “Completing Service Requirements
When Replacing the Main Board” on page 28.
KDL-40HX755/46HX755/55HX755 38
COMPLETING SERVICE REQUIREMENTS WHEN 3. Access Service Mode by pressing the following buttons on the
Remote Commander within a second of each other:
REPLACING THE LCD PANEL OR TCON BOARD
DISPLAY Channel 5 Volume + POWER
The following must be performed after replacing the LCD Panel or TCON
Board to ensure that all of the features for the TV will be available.
DIGITAL SERVICE
●● Updating the Software
001 OP
000 VERS ---
●● Copy the BU Flash Data
●● Confirm Model ID and Product ID <MAIN> <EXT>
DM1.027AAA
AA RF:0000
●● Reset the Panel Operation Time WF1.002W00AA WF:9.2.1.12.4
DF3.130W00AA WF:0A
YM1.409W00AA FD:0.068
●● Clear the Self Diagnosis Self Check information M4.091C
(DM1.027AAA)
DD1.009W00AA
UPDATING THE SOFTWARE PK1.009W00AA
MID:0C33A216
<PEM>
-------------------
PID:04182040 -------------------
After replacing the LCD Panel or TCON Board you MUST UPDATE the PNL:LTY460HQ0502 -------------------
TUNER: ENABLE -------------------
SOFTWARE to the latest version.
COPYING THE BU FLASH DATA 4. Press JUMP or OPTIONS on the Remote Commander until the
VPC menu displays.
This procedure is to copy the White Balance adjustment data from the
TCON Board to the Main Board. The BU Flash service item is under the
VPC service menu. VPC SERVICE
Verify before proceeding to the next step: 000 DATA_COPY
000 BU_FLASH 0
1. Take the TV out of deep Standby mode by pressing POWER to 5. Press 2 to move to the 001 DATA_BAKUP category and the 000
turn on the TV. BU_FLASH item display.
VPC SERVICE
001 DATA_BAKUP
000 BU_FLASH 0
KDL-40HX755/46HX755/55HX755 39
6. To change the data value of the BU_FLASH, CONFIRMING THE MODEL ID AND PRODUCT ID
press 3 to increase the data value to 1. After completing all of the service adjustment changes, verify that the
correct Model ID and Product ID displays in the Service menu.
VPC SERVICE Verify before proceeding to the next step:
001 DATA_BAKUP
000 BU_FLASH 1
;; Copied the BU Flash Data
NOTE: If the message displays “DATA TRANSFER NG” the 9. Press JUMP or OPTIONS on the Remote Commander until
transfer is not complete. If that occurs, repeat step 6. the DIGITAL menu displays.
10. If necessary, press 4 to move to the 001 OP category.
VPC SERVICE
001 DATA_BAKUP
000 BU_FLASH 2 DIGITAL SERVICE
001 OP
000 VERS ---
DATA TRANSFER NG
<MAIN> <EXT>
DM1.027AAA
AA RF:0000
If successful, the data value changes to 3. WF1.002W00AA
DF3.130W00AA
WF:9.2.1.12.4
WF:0A
YM1.409W00AA FD:0.068
M4.091C
(DM1.027AAA)
VPC SERVICE DD1.009W00AA
001 DATA_BAKUP PK1.009W00AA
MID:0C33A216
<PEM>
-------------------
000 BU_FLASH 3 PID:04182040
PNL:LTY460HQ0502
-------------------
-------------------
TUNER: ENABLE -------------------
DATA TRANSFER SUCCESS

11. Using the information provided in the table below, verify the Model
7. Verify the Data Transfer Success message displays. ID and Product ID are correct.
8. Proceed to “Confirming the Model ID and Product ID.”
KDL-40HX755/46HX755/55HX755 40
Model Name Destination Panel Name Model‐ID Product‐ID
KDL‐40HX755 CHILE/PERU LTY400HL0401 0C33A215 04182040 13. Cycle AC Power.
(Unplug and Plug AC Cord from the AC Outlet).
KDL‐40HX755 CHILE/PERU LTY400HL0402 0C33A215 04182040
14. Wait a minute while lights flash, and initial setup screen shows.
KDL‐40HX755 CHILE/PERU LTY400HL0501 0C33A231 04182040
KDL‐40HX755 VZ LTY400HL0401 0C33A215 04182040 15. Proceed to “Resetting the Panel Operation Time”.
KDL‐40HX755 VZ LTY400HL0402 0C33A215 04182040
KDL‐40HX755 VZ LTY400HL0501 0C33A231 04182040 RESETTING THE PANEL OPERATION TIME
KDL‐46HX755 CHILE/PERU LTY460HQ0501 0C33A216 04182040 After completing all steps, reset the panel operation time from the Self
Check screen.
KDL‐46HX755 CHILE/PERU LTY460HQ0502 0C33A216 04182040
KDL‐46HX755 CHILE/PERU LTY460HQ0601 0C33A232 04182040 Verify before proceeding to the next step:
KDL‐46HX755 VZ LTY460HQ0501 0C33A216 04182040 ;; Updated the Software
KDL‐46HX755 VZ LTY460HQ0502 0C33A216 04182040 ;; Copied the BU Flash Data
KDL‐46HX755 VZ LTY460HQ0601 0C33A232 04182040 ;; Confirmed Model ID and Product ID
KDL‐55HX755 CHILE/PERU LTY550HQ0401 0C33A217 04182040 1. Take the TV out of deep Standby mode by pressing POWER to
KDL‐55HX755 CHILE/PERU LTY550HQ0501 0C33A233 04182040 turn on the TV.
KDL‐55HX755 VZ LTY550HQ0401 0C33A217 04182040 2. Press POWER to turn the TV back off.
KDL‐55HX755 VZ LTY550HQ0501 0C33A233 04182040
DIGITAL SERVICE
001 OP
000 VERS ---
Software Version
<MAIN> <EXT>
DM1.027AAA
AA RF:0000
WF1.002W00AA WF:9.2.1.12.4
DF3.130W00AA WF:0A
YM1.409W00AA FD:0.068
Model ID M4.091C
Product ID (DM1.027AAA)
Panel ID DD1.009W00AA
PK1.009W00AA <PEM>
MID:0C33A216 -------------------
PID:04182040 -------------------
PNL:LTY460HQ0502 -------------------
TUNER: ENABLE -------------------
KDL-40HX755/46HX755/55HX755 41
3. Press the following buttons on the Remote Commander within a 4. To clear the LCD Panel operating hours after replacing the LCD
second of each other: Panel, press 7 0 .
DISPLAY Channel 5 Volume - POWER
SELF CHECK
000 RESERVED --------------------- --------------------- --------------------- 00

* NOTE: This differs from accessing Service Adjustments Mode (Volume +) 000 RESERVED --------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
SELF CHECK 003 DC_ALERT --------------------- --------------------- --------------------- 00
003 AUD_PROT --------------------- --------------------- --------------------- 00
000 RESERVED --------------------- --------------------- --------------------- 00 003 HDMI_EQ --------------------- --------------------- --------------------- 00
000 RESERVED --------------------- --------------------- --------------------- 00 003 TU_DEMOD --------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00 004 VLED --------------------- --------------------- --------------------- 00
003 DC_ALERT --------------------- --------------------- --------------------- 00 004 LD_ERR --------------------- --------------------- --------------------- 00
003 AUD_PROT --------------------- --------------------- --------------------- 00 005 HFR_ERR --------------------- --------------------- --------------------- 00
003 HDMI_EQ --------------------- --------------------- --------------------- 00 005 TCON_ERR --------------------- --------------------- --------------------- 00
003 TU_DEMOD --------------------- --------------------- --------------------- 00 005 P_ID-ERR --------------------- --------------------- --------------------- 00
004 VLED --------------------- --------------------- --------------------- 00 006 BACKLITE --------------------- --------------------- --------------------- 00
004 LD_ERR --------------------- --------------------- --------------------- 00 007 TEMP_ERR --------------------- --------------------- --------------------- 00
005 HFR_ERR --------------------- --------------------- --------------------- 00 007 FAN_ERR --------------------- --------------------- --------------------- 00
005 TCON_ERR --------------------- --------------------- --------------------- 00 010 EMITTER --------------------- --------------------- --------------------- 00
005 P_ID-ERR --------------------- --------------------- --------------------- 00 101 VPC_WDT --------------------- --------------------- --------------------- 00
006 BACKLITE --------------------- --------------------- --------------------- 00 102 MEPS_WDT --------------------- --------------------- --------------------- 00
007 TEMP_ERR --------------------- --------------------- --------------------- 00 103 HOST_WDT --------------------- --------------------- --------------------- 00
007 FAN_ERR --------------------- --------------------- --------------------- 00 104 STBY_WDT --------------------- --------------------- --------------------- 00
010 EMITTER --------------------- --------------------- --------------------- 00
101 VPC_WDT --------------------- --------------------- --------------------- 00 00345 000333 00000
102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00 Panel operation time
104 STBY_WDT --------------------- --------------------- --------------------- 00 5. Proceed to “Clearing the Self Diagnosis Self Check Information”.
00345 000333 06789
Panel operation time
KDL-40HX755/46HX755/55HX755 42
CLEARING THE SELF DIAGNOSIS SELF CHECK OPTIONAL ADJUSTMENTS

INFORMATION All Sony TVs are set for optimal viewing performance. Refer to the following
After resetting the panel operation time, clear the Self Check screen. instructions if the customer requests additional adjustments.
6. To clear the error history and error count
press 8 0 . ENABLING VCOM TO ADJUST THE PICTURE
The VCOM adjustment displays a Green screen while you adjust the picture.
SELF CHECK
000 RESERVED --------------------- --------------------- --------------------- 00
turn on the TV.
000 RESERVED --------------------- --------------------- --------------------- 00
002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT --------------------- --------------------- --------------------- 00
003 AUD_PROT --------------------- --------------------- --------------------- 00 3. Press the following buttons on the Remote Commander within a
003 HDMI_EQ --------------------- --------------------- --------------------- 00 second of each other:
003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED --------------------- --------------------- --------------------- 00 DISPLAY Channel 5 Volume + POWER
004 LD_ERR --------------------- --------------------- --------------------- 00
005 HFR_ERR --------------------- --------------------- --------------------- 00
005 TCON_ERR --------------------- --------------------- --------------------- 00
005 P_ID-ERR --------------------- --------------------- --------------------- 00 DIGITAL SERVICE
006 BACKLITE --------------------- --------------------- --------------------- 00
001 OP
007 TEMP_ERR --------------------- --------------------- --------------------- 00 000 VERS ---
007 FAN_ERR --------------------- --------------------- --------------------- 00
010 EMITTER --------------------- --------------------- --------------------- 00 <MAIN> <EXT>
101 VPC_WDT --------------------- --------------------- --------------------- 00 DM1.027AAA
AA RF:0000
WF1.002W00AA WF:9.2.1.12.4
102 MEPS_WDT --------------------- --------------------- --------------------- 00
DF3.130W00AA WF:0A
103 HOST_WDT --------------------- --------------------- --------------------- 00 YM1.409W00AA FD:0.068
104 STBY_WDT --------------------- --------------------- --------------------- 00 M4.091C
(DM1.027AAA)
DD1.009W00AA
00345 000333 06789 PK1.009W00AA <PEM>
MID:0C33A216 -------------------
7. Exit Self Check by turning the TV power off. PID:04182040 -------------------
PNL:LTY460HQ0502 -------------------
8. Cycle AC Power. TUNER: ENABLE -------------------
(Unplug and Plug AC Cord from the AC Outlet).

VPC menu displays.
5. Press 2 to move to the 002 VCOM category.
KDL-40HX755/46HX755/55HX755 43
10. Do one of the following:
VPC SERVICE
a. If adjustments are complete, exit service mode by turning the
002 VCOM
TV power off.
000 ENABLE 0
b. Proceed to “Setting White Balance Adjustments”.
6. Enable the VCOM by pressing 3 to increase the data value to 1.
7. Press 1 to move to the 001 ADJUST item. SETTING WHITE BALANCE ADJUSTMENTS
White Balance adjustment data is located on the Digital Service Menu.
VPC SERVICE
002 VCOM
VPC SERVICE
001 ADJUST 64 000 DATA_COPY
000 BU_TRANS 0
8. Change the value of the 001 ADJUST item to adjust the picture by
pressing 3 to increase the data value or 6 to decrease the data
value.
11. Press 2 to move to “006 WB” Category.
NOTE: When changing the data value, the screen will turn green
for approximately 3 seconds before returning to the service
adjustment screen. VPC SERVICE
006 WB
VPC SERVICE 000 R_DRV 128
001 VCOM
001 ADJUST 69 12. To change the data value of the R_DRV, press 3 to increase the
value or 6 to decrease the value.
9. When the picture is clear, press MUTING then 0 to WRITE NOTE: The data value must be set between the range 1 to 255.
(Save) the changes.
13. Press 1 to move to the next item (001 G_DRV).
VPC WRITE 14. To change the data value, press 3 to increase the value or 6 to
002 VCOM decrease the value.
001 ADJUST 64 15. Repeat steps 6 and 7 for each of the following items:
002 B_DRV
003 R_BKG
004 G_BKG
005 B_BKG
KDL-40HX755/46HX755/55HX755 44
16. To save the changes, press MUTING then press 0 . 5. Press the following buttons on the Remote Commander within a
Press 8 MUTING 0 .
RESETTING THE TV TO FACTORY CONDITION “SERVICE” changes to green RST.
Use the following instructions to restore the User Adjustments and Channel RST executes the command and displays EXE.
Memory settings to the preset factory conditions. EXE-RST displays green, then red indicating the TV is writing the
1. Turn the TV On by pressing POWER , then wait approximately data.
seconds. 6. When the process is complete the green SERVICE text displays
2. While holding down the on the Remote Commander, press the and the LED display as shown below:
POWER button on the side of the TV.
TIMER Standby POWER
3. The set restarts and displays the Initial Setup screen. This may 7. Cycle AC Power
take several minutes. (Unplug and Plug AC Cord from the AC Outlet).
The set restarts and displays the Initial Setup screen.
This may take several minutes.
RESETTING THE TV TO FACTORY CONDITION USING
SERVICE MODE
turn on the TV.
3. Press the following buttons on the Remote Commander within a
DISPLAY Channel 5 Volume + POWER
4. If necessary, press JUMP or OPTIONS to go to DIGITAL menu.
KDL-40HX755/46HX755/55HX755 45
is a trademark of Sony Electronics
Reproduction in whole or part without written permission is prohibited. All rights reserved
Sony Corporation English
Sony Technology Center 2012BJ74WEB-1
Technical Services Printed in USA
9-888-463-01 Service Publication Department © 2012.2
KDL-40HX755/46HX755/55HX755 46
APPENDIX A: ENCRYPTION KEY COMPONENTS
Encryption key components developed by Sony Corporation contain confidential information, and shall be handled under the non-disclosure obligations
provided in the applicable agreement with Sony Corporation (and/or its subsidiary).
As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced
pursuant to the following:
1. In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .
2. Only repair boards or components listed in the service manual shall be utilized for replacement and/or repair.
3. Disassembly, decryption, or reverse-engineering component(s) is strictly prohibited.
4. Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced
defective component MUST BE DESTROYED. Boards cannot be swapped.
5. If a Circuit Board identified with a red outline and a in the service manual is deemed to be defective:
a. and if a core charge is imposed and is covered under the product warranty, the defective un-repaired or modified board MUST BE RETURNED
to Sony.
b. and if the core charge is NOT covered under the product warranty, the defective un-repaired or modified board MUST BE DESTROYED.
6. If a unit is destroyed (such as field scrap), the Circuit Board identified with a
red outline and a in the service manual MUST BE DESTROYED.
KDL-40HX755/46HX755/55HX755 A-1

Sony KDL 40hx755 46hx755 55hx755 Chassis Az3f Ver 1 0 Segm 3a STM

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Self Diagnosis

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE / TRAINING MANUAL

Version Date Subject

LCD Digital Color TV

SERVICE / TRAINING MANUAL

KDL-46HX755 RM-YD078 Chile/Peru

Block Diagram..............................................................................................12 Updating the Software.............................................................................28

No Power.................................................................................................13 Selecting the Segment Code...................................................................28

Standby LED Blinking..............................................................................15 Selecting the Destination.........................................................................30

No Picture................................................................................................16 Selecting the Model Name.......................................................................31

No 3D Viewing.........................................................................................18 Selecting the BU Trans............................................................................32

Confirming the Model ID and Product ID.................................................34

APPENDIX A: ENCRYPTION KEY COMPONENTS..................................... A-1

! SAFETY-RELATED COMPONENT WARNING!!

SETTING UP AND CARRYING THE TV

USE CAUTION WHEN HANDLING THE LCD PANEL

CLEANING THE LCD PANEL

Clean the cabinet of the TV with a dry soft cloth.

SAFETY CHECK-OUT LEAKAGE TEST

HOW TO FIND A GOOD EARTH GROUND

Figure B. Checking for earth ground.

BOARD LAYOUT FOR KDL-40HX755 ONLY

BOARD LAYOUT FOR KDL-46HX755 ONLY

BOARD LAYOUT FOR KDL-55HX755 ONLY

3D IR EMITTER BOARD LCD PANEL ASSEMBLY

OVERVIEW SELF DIAGNOSIS FUNCTION

●● Problems with certain inputs (especially HDMI)

●● TV turns on and off by itself

VIEWING THE SELF CHECK DIAGNOSIS HISTORY StandBy LED

00345 000333 06789

Panel operation time by hour (MAX:65535)

SAMPLE SELF CHECK DIAGNOSIS PAGE

6X Blink - Converter System Failure

Remove AC power and

Yes See High (3.3V)

STANDBY LED BLINKING

Yes Power Supply

Yes Yes Yes Imediately

TCON Power Supply

PROTECTION SHUTDOWN FLOWCHART

Yes Yes Yes

Sony logo Yes TCON

Any horizontal Yes

Any single or Yes

Press “3D” button on

Double images No SYNC EMITTER

View image with

Use video or still

1 4-415-187-01 HEAD PACKING (ML9) 3 4-415-121-01 STAND, BASE TPF (ML)

▲ 4-421-427-01 SCREW, +PSW M5X16 LOCK

B Remove the remaining screws from the

C Gently hold down the Rear Cover from the

Correct Incorrect Tilt away from LVDS

CAUTION: Tilt away from LVDS

Inserted Correctly Inserted Incorrectly Main Board

CONNECTOR TYPE 3 CONNECTOR TYPE 3

䐠 Tab Press down

䐠 Reinforcement Press down