Transactional Vs Transformational
Transactional Vs Transformational
Transactional Vs Transformational
Transactional leaders are often found in manufacturing, where line workers are
expected to hit a set production quota per shift. Another area where a transactional
mindset is beneficial is sales, as the team and individual members are driving to hit
specific sales goals. Transactional leadership can also be most effective in
situations where teams are working under strict time constraints to deliver on a
project and/or where financial resources are limited.
As the four I’s detail, transformational leaders focus on nurturing and positively
motivating their employees. Rather than micromanage, transformational leaders
foster an independent workplace that promotes creativity, desires innovative
thinking and empowers employees to make their own decisions in their work.
The leadership style works well in organizations or teams where the goals include
developing the talent of the employees, and not just meeting an immediate
production quota or sales goal.
It all depends. Neither approach is “better” than the other, and, despite the clear
differences, the two are not mutually exclusive. A blended approach often works
best because both leadership styles work, but they work best in in different
situations, depending on the desired outcomes and on the leader.
Leadership Effectiveness
The most effective leaders recognize when and how to apply the elements of both.
For example, sales may be transactional at its core, with the sales team driving
towards specific and continuous sales targets, whether that be monthly, quarterly or
annual sales goals. But sales is also about people, with developing and managing
customer relationships at its heart.
Sales team leaders need to understand what motivates and inspires people (both
their employees and customers) and look beyond the sales transaction to be
innovative in seeking out new customer relationships, emphasize the strategic
thinking behind key account management and may even need to lead the team in
transforming their sales approach in response to market factors.
In developing, adapting and applying these two styles of leadership, it’s important
to consider both the advantages and disadvantages of each, along with the current
work situation your team and organization may be functioning in.
For instance, the active management by exception gives the opportunity to identify
and correct errors at an earlier stage, but the requirement is of course much more
time spent by the leader on monitoring and following along, whereas passive
management by exception is less time consuming as long as there are no
exceptions.
As explained additionally further below in the chapter on what science says about
transactional leadership: Carrot is good, the stick is bad. If you use transactional
leadership, you have plenty of reasons to focus on the contingent reward
component of this leadership style.
What Are the Characteristics of Transactional Leadership?
Transactional leadership characteristics can be grouped into four different areas.
Incentives are a major part of any transactional leadership approach. Clear rules on
how different behaviors and levels of performance result in what type of reward
helps in deploying transactional leadership properly. Punishment could be made
clear by stating what constitutes breaking the rules and what behavior is
unacceptable.
The framework should inform all employees what they need to do to obtain a
bonus and how large it will be. The framework can also specify how bad behaviors
affect the possibility of a bonus or how many mistakes you are allowed before
there are consequences etc.
3. Results is the focus, not relationships
Since detailed instructions, rules, and guidelines are a core component, the
employees are more often told what to do and how to do it. Hence, there are
elements comparable to commanding leadership. All the instructions and rules are
focused on resulting in actions and outcomes – no excess “fluff” is needed since
the result is in focus and not relationships. Results are achieved by action, not by
sitting around.
There are some substantial cons to transactional leadership. Make sure you are
aware of them before you use this leadership style, that way you can mitigate the
effects
To best fulfill the characteristics of transactional leadership and get going, the
following enablers can be useful to have in place.
A transactional leader should have a clear plan for how tasks should be executed.
Instructions and tools should be available to enable transactional efficiency. The
leaders should be clear on the resources needed and how rewards and punishments
will be distributed. Rules on how to behave, how not to behave, connected to
consequences, good and bad must be made available together with additional
guidelines and policies.
2. Implement a system for measurement
A system should be in place to ensure that employees know what do to and that
they are doing what they’re supposed to do when they’re supposed to do it.
Employees should, therefore, be closely monitored so that the leader can have as
much information on progress and output as possible. Knowing this is essential to
ensure the proper and just distribution of any rewards.
Some leaders may even choose a tracking system or a ticketing system, to be able
to follow all activities, determine output and when rewards should be issued and
when appropriate intervention needs to be arranged to support an employee.
The team admires who the leader is and what he or she stands for. There are no
double standards and the leader acts as an ethical role model; team members won’t
be asked to do something that is wrong or that the leader wouldn’t do him or
herself. Trust is the thread that binds the organization.
These four components of transformational leadership all need attention and focus
if you want to become a good transformational leader. It will not work if you push
three out of four components and leave the last one unattended. I suggest you
reflect every now and then over which components you use the most and how you
can improve further. It might even be a good idea to discuss the four components
with your team and seek their feedback on the current state as well as their wished
state for each of them. Transformational leadership involves everybody learning
and improving, including the leader him or herself.
There is one thing that runs like a red thread through the above: Charisma. The
ability to influence, inspire, stimulate, and being perceived as caring are all
charismatic traits to some degree. The charismatic streams in transformational
leadership are so strong in fact that it is often compared with charismatic
leadership. There are indeed many similarities but there are also some very key
differentiators between these styles.
What are the Characteristics of Transformational Leaders?
There are quite a few characteristics that enable the successful implementation of
transformational leadership. A successful transformational leader needs to have as
many of the characteristics and skills of the below as possible. It is quite a list.
Being a transformational leader is not easy and it is not for people without
ambition.
You need to be a role model when it comes to setting high targets and expectations
and delivering on them. People will look to you for strong values, courage, and a
sense of ethics. You need to be stable and emotionally mature – not blowing off
steam or having different attitudes on a weekly basis.
3. Persistence and Passion
You need to be persistent and passionate about what you do. Show enthusiasm,
optimism and consider failure an impossibility. Why would people believe in you
if you don’t believe in yourself?
4. Visionary and strategic
A big portion of success with transformational leadership rests on the vision of the
future and understanding how to get there. The vision needs to be strong enough to
inspire, and it needs to be realistic enough so people believe it can be achieved.
This is a balancing act for any leader. The only way a good vision will become
reality is if it is communicated properly of course, so remember that this skill set
needs to be combined with communication skills – not just to sell people on it, but
also to have them contribute in shaping the vision.
5. Self-awareness
As a transformational leader, you need to know yourself and understand how you
affect others. This is probably true for most, if not all, leadership styles of course.
Know your weaknesses, know your strengths. Never stop developing yourself.
6. Coaching and ever learning
Here are four examples of the strong advantages of the transformational leadership
style. They are centered around vision, loyalty, change, and communication.
Each team member has a life outside of the job and the team. Get to know all your
team members on a personal level. Learn more about their values, interests,
hobbies, skills, and unique traits. They want to feel valued and want to believe that
you genuinely care about them. Furthermore, learning more about their skills and
interests can help you assign tasks that they will execute and complete well.
Consider the circumstances of each situation you get involved in and what you
should do as part of that interaction. Situation awareness is a mindset that you
should develop so that change can be effectively implemented to propel the
organization towards growth. Essentially, let the situation at hand influence your
actions and how you lead.
4. Improve your change management skills
Study the process of change and the known pitfalls with implementing changes.
This will give you knowledge of potential problems so you can mitigate those
beforehand, and it will help you with understanding how communication can be
used in conjunction with change. The overall idea is to transform the company or
organization into something else – why would you want to embark on that journey
without essential skills in change management?
5. Be passionate
A company turn-around, more than doubling the profit in a few years time
Transformation of an organization’s mindset concerning quality, including the
clean up of long-lasting warranty issues and systematic improvements
minimizing future quality problems
Transforming a quiet and subdued team to a vocal and opinionated team that
felt strong empowerment and accountability for the future of the organization
Transformational leadership vs transactional leadership
According to the original theory, transactional and transformational leadership
were opposites.
These two leadership styles are very different in general as well as in-depth.
Otherwise, they would not be suggested as a set of two styles being polar opposite
of each other.
This list shows the major differences between transformational and transactional
leadership: