Online Food Delivery

e-ISSN: 2582-5208
International Research Journal of Modernization in Engineering Technology and Science

Volume:02/Issue:04/April-2020 www.irjmets.com
ONLINE FOOD DELIVERY

Anjali Chouhan*1, Anjali Rane*2, Keshav Purswani*3, Kavita Namdev*4
*1,2
Student, Computer Science And Engineering, Acropolis Institute Of Technology & Reserach, Indore,
Madhya Pradesh, India.
*3,4
Professor, Computer Science And Engineering, Acropolis Institute Of Technology & Reserach, Indore,
Madhya Pradesh, India.
ABSTRACT
In this paper a survey is made to understand customers 'interests in mobile food apps that will help us
understand consumers' understanding of mobile food apps, consumer-facing factors when ordering from a new
app and various factors and ways on which food apps can be compared. The mobile app is a combination of
commercial and technical. Today, many people are connecting with the mobile app and are ready to trade it. The
research focuses on the study and analysis of data collected from all those users who are already using online
food delivery services. The aim is to know what factors, their perceptions, needs, position of the various online
destinations in their minds and their overall satisfaction in performing online meal delivery services.
KEYWORDS: Consumer, Perception, Current Consumer, Online Food Delivery, Mobile App
I. INTRODUCTION
Online food ordering is the process of ordering food from a website or other packaging program. The product
can be food ready to eat (e.g. direct from a certified kitchen in a home, restaurant, or ghost kitchen) or food not
specifically prepared for the use of direct (e.g. farm / garden vegetables, frozen meat, etc.) Some people
consider it painful to go to a restaurant because of equal time to have a good time. It is also difficult to find
reservations and at the same time to browse through the menu and order the dishes. In some restaurants it is
provided that the customer will wait half an hour after ordering to get food. The popularity of online food
ordering and service delivery is growing steadily; user perception is also increasing. This research paper aims to
investigate consumers' views about the services they receive through different sites. This paper will help service
providers identify consumer needs” and ideas on the basis of the outcome of the survey.
II. METHODOLOGY
Methodology is the underlying principles and rules that govern a system method, on the other hand it is a
systematic procedure for a set of activities. Thus, from these definitions a methodology encompasses the
methods used within a study. A waterfall model under the software development life cycle (SDLC) is the
methodology used to produce the online food ordering system and the customer self-ordering system. It is used
by system developers to produce or alter information systems or software. It divides the development process
into several stages or processes. After the completion of one stage, it will logically move to another stage.
Sometimes moving back to the previous stage is necessary due to failure that occurs in current stage
DATA FLOW DIAGRAM
The DFD background diagram is a data flow diagram showing only a high-level, intelligent one called Level 0.
There is only one visible process at this level that represents the functions of the complete program depending
on how it works.
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e-ISSN: 2582-5208
International Research Journal of Modernization in Engineering Technology and Science
Volume:02/Issue:04/April-2020 www.irjmets.com
III. MODELING AND ANALYSIS
IV. RESULTS AND DISCUSSION

At the end of this project work, I was able to design and develop software that can successfully handle online
food ordering. In the process of the design, first-hand information on fast food businesses was obtained. This
work also will serve as a stepping-stone for people who wish to research more on this topic. Other benefits are:
1. Provision of facility for handling text electronically using powerful and sophisticated word processors to
produce elegant and error free documents.
2. In addition to storing the organization’s operational data on disk backing storage, other forms of data used by
the organization could also benefit from storage on such medium.
V. CONCLUSION
The development of online food ordering system involved many phases. The approach used is a top-down one
concentrating on what first, then how and moving to successive levels of details.
In the course of this study, many problems were discovered to have hindered the effectiveness of the existing
manual system. These problems, information needs and activities were documented and later used as the basis
for system design, which immediately followed the first phase. The design phase was concerned primarily with
the specification of the system elements in manner that best met the organization’s business needs.
VI. REFERENCES
[1] Leong Wai Hong (2016), “Food Ordering System Using Mobile Phone”, A report sub-mitted to BIS (Hones)
Information Systems Engineering. Faculty of Information and Communication Technology (Perak Campus), UTAR.
[2] Serhat Murat Alagoz & Haluk Hekimoglu (2012), “A study on TAM: Analysis of cus-tomer attitudes in online food”,
Procedia - Social and Behavioral Sciences 62 ( 2012 ) pp. 1138 – 1143.
[3] Sheryl E. Kimes Ph.D. (2011), “Customer Perceptions of Electronic Food Ordering”, Cornell Hospitality Report,
11(10), pp. 6-15.
[4] H.S. Sethu & Bhavya Saini (2016), “Customer Perception and Satisfaction on Ordering Food via Internet, a Case on
Foodzoned.Com, in Manipal”, Proceedings of the Seventh Asia-Pacific Conference on Global Business, Economics,
Finance and Social Sciences (AP16Malaysia Conference) ISBN: 978-1-943579-81-5. Kuala Lumpur, Malaysia. 15-
17, July 2016.
[5] Varsha Chavan, Priya Jadhav, Snehal Korade and Priyanka Teli (2015), “Implementing Customizable Online Food
Ordering System Using Web Based Application”, Interna-tional Journal of Innovative Science, Engineering &
Technology, Vol 2 Issue 4, April 2015.
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e-ISSN: 2582-5208

International Research Journal of Modernization in Engineering Technology and Science

ONLINE FOOD DELIVERY

www.irjmets.com @International Research Journal of Modernization in Engineering, Technology and Science

IV. RESULTS AND DISCUSSION

www.irjmets.com @International Research Journal of Modernization in Engineering, Technology and Science

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