Session Plan
Session Plan
Session Plan
Sector : TOURISM
Qualification Title : FOOD AND BEVERAGE SERVICES NC II
Unit of Competency : PREPARE THE DINING ROOM/RESTAURANT AREA FOR SERVICE
Module Title : PREPARING THE DINING ROOM/RESTAURANT AREA FOR SERVICE
Nominal Duration :
Learning Outcomes:
LO 1: Take table reservations
LO 2: Prepare service stations and equipment
LO 3: Set up the tables in the dining area
LO 4: Set the mood/ambiance of the dining area
A. INTRODUCTION This unit covers the knowledge and skills required in the preparation of the dining room /restaurant
area before the start of the service operations. It involves opening duties or the dining room mise-en-place prior to service.
This unit includes the knowledge and skills in taking reservations, preparing service stations, table-setting, and setting the
ambiance of the food service facility.
B. LEARNING ACTIVITIES
LO 1: Take table reservations
Learning Content Methods Presentation Practice Feedback Resources Time
Reservation Process Self-paced Learning Read Information Answer Self Compare CBLM
Instruction Sheet 1.1-1 on Check 1.1-1 on answers to
Reservation Process Reservation Answers Key
Process 1.1-1 on
Reservation
Process
Lecture/Discussion Discuss the Trainer will Trainer will White
Reservation Process conduct determine board
question and the Marker
answer after correctness Eraser
discussion of the answer
PowerPoint View PowerPoint Trainer will Trainer will Computer
Presentation Presentation on conduct determine /Laptop
Reservation Process question and the Projector
answer after correctness
presentation of the answer
Demonstration Observe trainer’s Perform Task Evaluate Telephon
demonstration on Sheet 1.1-1 on the output e
Reservation Process Reservation using the Logbook
Process Performance
Criteria
Checklist
1.1-1 on
Reservation
Process
Check
trainer’s
performance
using
Performance
Criteria
Checklist
1.1-1 on
Reservation
Process