Executive Summary: "Effect of Uncertainty On Objectives", and An Effect Is A Positive or

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EXECUTIVE SUMMARY

ISO 31000 is a generic risk management standard. It was developed 


by ISO Technical Committee 262, Risk Management . The official
name of the standard is ISO 31000:2018 Risk management - Guidelines. 

ISO 31000 2018 was published in February of 2018 and is the second 
edition of this ISO standard. It cancels and replaces the ISO 31000 2009
standard which is now obsolete. It was updated in order to streamline 
the content and in order to respond to changing stakeholder needs 
and expectations.

ISO 31000 2018 defines a set of guidelines. They are referred to 
as guidelines because they’re voluntary. They’re not requirements. 
They’re suggestions only. These suggestions or guidelines are 
discussed in the following sections:

4. Risk Management Principles


5. Risk Management Framework
6. Risk Management Process

DEFINITION OF RISK

Since this standard is all about managing risk, we need to define 


the term risk. According to ISO 31000 2018, section 3.1, risk is the 
“effect of uncertainty on objectives”, and an effect is a positive or 
negative deviation from what is expected. So, risk is the chance 
that there will be a positive or negative deviation from the 
objective we expect to achieve. 

ISO’s definition recognizes that all of us operate in an uncertain world. 


Whenever we try to achieve an objective, there’s always the chance that
things will not go according to plan. Every step has an element of risk 
that needs to be managed and every outcome is uncertain. 

Whenever we try to achieve an objective, we don't always get the 


results we expect. Sometimes we get positive results and sometimes 
we get negative results and occasionally we get both. Because of this, 
we need to reduce uncertainty as much as we possibly can. According 
to ISO 31000 2018, you can reduce your uncertainty and manage your 
risk, by using a systematic approach to risk management.

The traditional approach to risk management combines three elements: 


it starts with a potential event and then combines its probability with its
potential severity. A high risk event would have a high likelihood of
occurring and a severe impact if it actually occurred. 

While ISO 31000 defines risk in a new and unusual way, the old and 
the new definitions are largely compatible. Both definitions talk about 
the same phenomena but from two different perspectives. ISO thinks of
risk in goal-oriented terms while the traditional definition thinks of risk in
event-oriented terms. These two definitions can and do co-exist. They’re
simply two different ways of talking about the same phenomena.

SCOPE OF ISO 31000

ISO 31000 2018 can be used by any organization no matter what 


size it is or what it does. It can be used by both public and private
organizations and by groups, associations, and enterprises of all 
kinds. It is not specific to any sector or industry and can be 
applied to any type of risk.

ISO 31000 can be applied to the achievement of any and all types 
of objectives at all levels and in all areas. It can be used at a strategic 
level to help make decisions and can be applied to all kinds of activities. 
It can be used to help manage and control processes, operations,
functions, projects, programs, products, services, and assets.

However, exactly how you apply ISO 31000 is up to you and will 
depend on your organization’s needs, objectives, and challenges, 
and should reflect what it does and how it operates.

WHY USE ISO 31000?

When properly implemented and applied, 


ISO 31000 will help your organization to:

 Increase the likelihood that objectives will be achieved.


 Improve its ability to identify threats and opportunities.
 Improve the overall resilience of your organization.
 Improve operational efficiency and effectiveness.
 Encourage personnel to identify and treat risk.
 Improve your risk management controls.
 Comply with legal and regulatory requirements.
 Improve the effectiveness of your governance activities.
 Establish a sound basis for planning and decision making.
 Improve loss prevention and incident management activities.
 Encourage and support continuous organizational learning.
 Improve the trust and confidence of your stakeholders.
 Enhance both mandatory and voluntary reporting.
 Comply with international norms and standards.
Thank to Google.

Communication and consultation

Communication and consultation is a dialogue between an organization and its


stakeholders. This dialogue is both continual and iterative. It is a two-way process
that involves both sharing and receiving information about the management of risk.
However, this is not joint decision making. Once communication and consultation 
is finished, decisions are made and directions are set by the organization, not by
stakeholders. Discussions could be about risks, their nature, form, likelihood, 
and significance, as well as whether or not risks are acceptable or should 
be treated, and what treatment options should be considered.

Consequence

A consequence is the outcome of an event and has an effect on objectives. 


A single event can generate a range of consequences which can have both 
positive and negative effects on objectives. Initial consequences can also 
escalate through cascading and cumulative effects.

Context

To establish the context means to define the external and internal 


parameters that organizations must consider when they manage risk. 

An organization’s external context includes its external stakeholders, 


its local, national, and international environment, as well as any 
external factors that influence its objectives. 

An organization’s internal context includes its internal stakeholders, 


its approach to governance, its contractual relationships, and its 
capabilities, culture, and standards.

Control

A control is any measure or action that modifies or regulates risk. Controls 


include any policy, procedure, practice, process, technology, technique, method, 
or device that modifies or regulates risk. Risk treatments become controls, or
modify existing controls, once they are implemented.

Event

An event could be one occurrence, several occurrences, or even a nonoccurrence


(when something doesn’t actually happen that should have happened). It can also 
be a change in circumstances. 

Events always have causes and usually have consequences. Events without 
consequences are referred to as near-misses, near-hits, close-calls, or incidents.

External context

An organization’s external context includes all of the external environmental


parameters and factors that influence how it manages risk and how it tries to
achieve its objectives. It includes its external stakeholders, its local, national, 
and international environment, as well as key drivers and important trends that
influence its objectives. It also includes stakeholder values, perceptions, and
relationships, as well as its social, cultural, political, legal, regulatory,
technological, economic, natural, and competitive environment.

Internal context

An organization’s internal context includes all of the internal environmental


parameters and factors that influence how it manages risk and tries to achieve
objectives. It includes its internal stakeholders, its approach to governance, its
contractual relationships, and its capabilities, culture, and standards.

Governance includes the organization’s structure, policies, objectives, roles,


accountabilities, and decision making process, and capabilities include its
knowledge and human, technological, capital, and systemic resources.
Level of risk

The level of risk is its magnitude. It is estimated by considering and combining


consequences and likelihoods. A level of risk can be assigned to a single risk 
or to a combination of risks. 

Common level of risk categories include the following: extreme risk, high risk,
moderate risk, and low risk. Of course, you need to define each category so that
everyone is using the same terminology in the same way.

Likelihood

Likelihood is the chance that something might happen. Likelihood can 


be defined, determined, or measured objectively or subjectively and can 
be expressed either qualitatively or quantitatively (using mathematics).

Monitoring

To monitor means to supervise and to continually check and critically observe. 


It means to determine the current status and to assess whether or not required 
or expected performance levels are being achieved.

Residual risk

Residual risk is the risk left over after you’ve implemented a risk treatment 
option. It’s the risk remaining after you’ve reduced the risk, removed the source 
of the risk, modified the consequences, changed the probabilities, transferred 
the risk, or retained the risk. 

Review

A review is an activity. Review activities are carried out in order to determine


whether something is a suitable, adequate, and effective way of achieving
established objectives.

In general, ISO 31000 2018 expects you to review your risk management 
framework and your risk management process. It specifically expects you 
to review your risk management policy and plans as well as your risks, risk 
criteria, risk treatments, risk management controls, residual risks, and your 
risk assessment process.

Risk

According to ISO 31000, risk is the “effect of uncertainty on objectives” 


and an effect is a positive or negative deviation from what is expected. 
The following will explain what this means. 

ISO 31000 recognizes that all of us operate in an uncertain world. Whenever 


we try to achieve an objective, there’s always the chance that things will not go
according to plan. Every step has an element of risk that needs to be managed 
and every outcome is uncertain. Whenever we try to achieve an objective, we 
don't always get the results we expect. Sometimes we get positive results 
and sometimes we get negative results and occasionally we get both. 

The traditional definition of risk combines three elements: it starts with a 


potential event and then combines its probability with its potential severity. 
A high risk event would have a high likelihood of occurring and a severe 
impact if it actually occurred. 

While ISO 31000 defines risk in a new and unusual way, the old and 
the new definitions are largely compatible. Both definitions talk about 
the same phenomena but from two different perspectives. ISO thinks of 
risk in goal-oriented terms while the traditional definition thinks of risk 
in event-oriented terms. These two definitions can and do co-exist. 
They’re two different ways of talking about the same phenomena.

ISO provides a conceptual definition of risk while the traditional 


formulation operationalizes this general definition: it explains how 
to quantify risk. It argues that the amount or level of risk can be 
calculated by combining probability and severity.

Risk analysis
Risk analysis is a process that is used to understand the nature, sources, 
and causes of the risks that you have identified and to estimate the level of 
risk. It is also used to study impacts and consequences and to examine the 
controls that currently exist. How detailed your risk analysis ought to be 
will depend upon the risk, the purpose of the analysis, the information 
you have, and the resources available.

Risk assessment

Risk assessment is a process that is made up of three separate 


processes: risk identification, risk analysis, and risk evaluation. 

Risk identification is a process that is used to find, recognize, and 


describe the risks that could affect the achievement of objectives. 

Risk analysis is a process that is used to understand the nature, 


sources, and causes of the risks that you have identified and to 
estimate the level of risk. It is also used to study impacts and 
consequences and to examine the controls that exist. 

Risk evaluation is a process that is used to compare risk analysis 


results with risk criteria in order to determine whether or not a 
specified level of risk is acceptable or tolerable.

Risk attitude

An organization’s risk attitude defines its general approach to risk. An 


organization’s risk attitude (and its risk criteria) influence how risks are 
assessed and addressed. An organization’s attitude towards risk affects
whether or not risks are taken, tolerated, retained, shared, reduced, or 
avoided, and whether or not treatments are implemented or postponed.

Risk criteria

Risk criteria are terms of reference and are used to evaluate the significance 
or importance of your organization’s risks. They are used to determine whether 
a specified level of risk is acceptable or tolerable. Risk criteria should reflect your
organization’s values, policies, and objectives, should be based on its external
and internal context, should consider the views of stakeholders, and should 
be derived from standards, laws, policies, and other requirements.

Risk evaluation

Risk evaluation is a process that is used to compare risk analysis results 


with risk criteria in order to determine whether or not a specified level of 
risk is acceptable or tolerable.

Risk identification

Risk identification is a process that involves finding, recognizing, and describing


the risks that could influence the achievement of objectives. It is used to identify
possible sources of risk in addition to the events and circumstances that could
influence the achievement of objectives. It also includes the identification of
possible causes and potential consequences. You can use historical data,
theoretical analysis, informed opinions, expert advice, and stakeholder
input to identify your organization’s risks.

Risk management

Risk management refers to a coordinated set of activities and methods


that is used to direct an organization and to control the many risks that 
can affect its ability to achieve objectives. 

The term risk management also refers to the programme that is used to 


manage risk. This programme includes risk management principles, a 
risk management framework, and a risk management process.

Risk management framework


According to ISO 31000, a risk management framework is a set of components 
that support and sustain risk management throughout an organization. There 
are two types of components: foundations and arrangements. 

Foundations include your risk management policy, objectives, mandate, and


commitment. And arrangements include the plans, relationships, accountabilities, 
resources, processes, and activities you use to manage your organization’s risk.

Risk management plan

An organization’s risk management plan describes how it intends to manage


risk. It describes the management components, the approach, and the resources
that are used to manage risk. Typical management components include procedures,
practices, responsibilities, and activities (including their sequence and timing). Risk
management plans can be applied to products, processes, and projects, or to an 
entire organization or to any part of it.

Risk management policy

A policy statement defines a general commitment, direction, or intention. 


A risk management policy statement expresses an organization’s commitment 
to risk management and clarifies its general direction or intention.

Risk management process

According to ISO 31000, a risk management process systematically applies


management policies, procedures, and practices to a set of activities intended to 
establish the context, communicate and consult with stakeholders, and identify, 
analyze, evaluate, treat, monitor, record, report, and review risk.

Risk owner
A risk owner is a person or entity that has been given the authority 
to manage a particular risk and is accountable for doing so.

Risk profile

A risk profile is a written description of a set of risks. A risk profile can 


include the risks that the entire organization must manage or only those 
that a particular function or part of the organization must address.

Risk source

A risk source has the intrinsic potential to give rise to risk. A risk source 
is where a risk originates. It’s where it comes from. Potential sources of risk 
include at least the following: commercial relationships and obligations, legal 
expectations and liabilities, economic shifts and circumstances, technological
innovations and upheavals, political changes and trends, natural events and 
forces, human frailties and tendencies, and management shortcomings and
excesses. All of these things could generate a risk that must be managed.

Risk treatment

Risk treatment is a risk modification process. It involves selecting and 


implementing one or more treatment options. Once a treatment has been
implemented, it becomes a control or it modifies existing controls. 

You have many treatment options. You can avoid the risk, you can 
reduce the risk, you can remove the source of the risk, you can modify 
the consequences, you can change the probabilities, you can share the 
risk with others, you can simply retain the risk, or you can even increase 
the risk in order to pursue an opportunity.

Stakeholder
A stakeholder is a person or an organization that can affect or be affected 
by a decision or an activity. Stakeholders also include those who have the
perception that a decision or an activity can affect them. ISO 31000 2018
distinguishes between external and internal stakeholders.

Thanks to Google.

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