User Guide Server Flex X240

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Lenovo Flex System x240 M5 Compute Node

Installation and Service Guide

Machine Types: 9532, 2591


Note

Before using this information and the product it supports, read the general information in Notices, the
Warranty Information document, and the Safety Information and the Environmental Notices and User Guide
documents on the documentation CD that comes with your product.

Seventh Edition (August 2017)


© Copyright Lenovo 2014, 2017.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925
Contents
Installing the operating system without using
ServerGuide . . . . . . . . . . . . . . 39
Safety . . . . . . . . . . . . . . . . . . v Using Lenovo ServerGuide Scripting Toolkit. . . . 39
Safety statements . . . . . . . . . . . . . . . vi
Chapter 4. Accessing the IMM2 . . . . 41
Chapter 1. Introduction . . . . . . . . . 1 Accessing the IMM2 remotely . . . . . . . . . 41
Related documentation . . . . . . . . . . . . . 2 Viewing the network access tag. . . . . . . 41
Brocade documentation . . . . . . . . . . . . 3 Logging on to the IMM2 web interface . . . . 42
Notices and statements in this document . . . . . . 3 IMM2 action descriptions . . . . . . . . . 43
Features and specifications . . . . . . . . . . . 4 Accessing the IMM2 using the LAN over USB
What your compute node offers . . . . . . . . . 6 interface. . . . . . . . . . . . . . . . . . 47
Lenovo XClarity Administrator . . . . . . . . . . 9 Potential conflicts with the LAN over USB
interface . . . . . . . . . . . . . . . . 47
Reliability, availability, and serviceability
features . . . . . . . . . . . . . . . . . . 11 Resolving conflicts with the IMM2 LAN over
USB interface . . . . . . . . . . . . . . 47
Major components of the compute node . . . . . 11
Configuring the LAN over USB interface
Power, controls, and indicators. . . . . . . . . 12 manually . . . . . . . . . . . . . . . . 47
Compute node controls, connectors, and
LEDs . . . . . . . . . . . . . . . . . 12 Chapter 5. Parts listing, Types 9532
Console breakout cable . . . . . . . . . . 16 and 2951 . . . . . . . . . . . . . . . . 51
Turning on the compute node . . . . . . . 16
Turning off the compute node . . . . . . . 17 Chapter 6. Troubleshooting . . . . . . 63
System-board layouts . . . . . . . . . . . . 18 Service bulletins . . . . . . . . . . . . . . 63
System-board connectors . . . . . . . . . 18 Diagnostic tools. . . . . . . . . . . . . . . 63
System-board LEDs . . . . . . . . . . . 18 Light path diagnostics . . . . . . . . . . 63
System-board switches . . . . . . . . . . 19 IMM event log. . . . . . . . . . . . . . 66
Lenovo Dynamic System Analysis . . . . . 68
Chapter 2. Configuring . . . . . . . . 21 DSA diagnostic test results . . . . . . . . 70
Updating firmware and device drivers . . . . . . 21 Event messages . . . . . . . . . . . . . . 206
Recovering a UEFI image . . . . . . . . . . . 22 IMM messages . . . . . . . . . . . . . 206
Configuring the compute node . . . . . . . . . 23 UEFI diagnostic codes . . . . . . . . . . 744
Using the Setup utility . . . . . . . . . . 24 Troubleshooting by symptom . . . . . . . . . 769
Nx boot failure . . . . . . . . . . . . . 30 Compute node start problems . . . . . . . 769
Setting the boot protocol to boot from legacy Connectivity problems . . . . . . . . . . 769
devices using the Setup utility . . . . . . . 30
Hard disk drive problems . . . . . . . . . 782
Using the Boot Selection Menu program . . . 31
Intermittent problems . . . . . . . . . . . 783
Updating the Universally Unique Identifier
(UUID) and DMI/SMBIOS data with vital Intermittent connectivity problems. . . . . . 783
product data . . . . . . . . . . . . . . 31 Memory problems . . . . . . . . . . . . 784
Configuring a RAID array . . . . . . . . . 35 Observable problems . . . . . . . . . . . 784
Using the LSI Logic Configuration Utility . . . 35 Optional device and replaceable component
Features on Demand . . . . . . . . . . . 36 installation problems . . . . . . . . . . . 786
Performance problems . . . . . . . . . . 786
Chapter 3. Installing the operating Power-on problems . . . . . . . . . . . 787
system . . . . . . . . . . . . . . . . . 37 Software problems . . . . . . . . . . . . 788
Using the ServerGuide Setup and Installation Undetermined problems . . . . . . . . . 788
CD . . . . . . . . . . . . . . . . . . . . 38 Collecting service data . . . . . . . . . . . . 789
ServerGuide features . . . . . . . . . . . 38
Typical operating-system installation. . . . . 39

© Copyright Lenovo 2014, 2017 i


Chapter 7. Installing, removing, and Removing the RFID tag . . . . . . . . . . 842
replacing compute node Installing the RFID tag . . . . . . . . . . 843
components . . . . . . . . . . . . . . 791 Removing the SD Media Adapter for System
Installing an optional device . . . . . . . . . . 791 x. . . . . . . . . . . . . . . . . . . 844
Installation guidelines . . . . . . . . . . . . 791 Installing the SD Media Adapter for System
x. . . . . . . . . . . . . . . . . . . 845
System reliability guidelines . . . . . . . . 791
Removing an SD card . . . . . . . . . . 847
Handling static-sensitive devices . . . . . . 792
Installing an SD card . . . . . . . . . . . 848
Returning a device or component . . . . . . 792
Removing and replacing Tier 2 customer
Updating the compute node configuration . . 792 replaceable units (CRUs) . . . . . . . . . . . 849
Removing a compute node from a chassis . . . . 792 Removing a microprocessor and heat sink . . 849
Installing a compute node in a chassis . . . . . . 793 Installing a microprocessor and heat sink . . . 853
Removing and replacing consumable and Thermal grease . . . . . . . . . . . . . 860
structural parts . . . . . . . . . . . . . . . 795
Removing and replacing the system-board
Removing the front panel . . . . . . . . . 795 assembly . . . . . . . . . . . . . . . 861
Installing the front panel . . . . . . . . . . 796
Removing the chassis bulkhead. . . . . . . 798 Appendix A. Getting help and
Installing the chassis bulkhead . . . . . . . 799 technical assistance . . . . . . . . . . 873
Removing the compute node cover . . . . . 799 Before you call . . . . . . . . . . . . . . . 873
Installing the compute node cover . . . . . . 801 Using the documentation . . . . . . . . . . . 874
Removing the front handle . . . . . . . . . 802 Getting help and information from the World Wide
Installing the front handle . . . . . . . . . 802 Web . . . . . . . . . . . . . . . . . . . 874
Removing the hard disk drive cage . . . . . 803 How to send DSA data . . . . . . . . . . . . 874
Installing the hard disk drive cage . . . . . . 804 Creating a personalized support web page . . . . 874
Removing and replacing Tier 1 customer Software service and support . . . . . . . . . 874
replaceable units (CRUs) . . . . . . . . . . . 805 Hardware service and support . . . . . . . . . 875
Removing the adapter-retention assembly . . 805 Taiwan product service . . . . . . . . . . . . 875
Installing the adapter-retention assembly . . . 806
Removing the bezel . . . . . . . . . . . 808 Appendix B. Notices. . . . . . . . . . 877
Installing the bezel . . . . . . . . . . . . 808 Trademarks . . . . . . . . . . . . . . . . 878
Removing the ID label plate . . . . . . . . 809 Important notes . . . . . . . . . . . . . . . 878
Installing the ID label plate . . . . . . . . . 810 Recycling information . . . . . . . . . . . . 878
Removing the CMOS battery . . . . . . . . 811 Particulate contamination . . . . . . . . . . . 879
Installing the CMOS battery . . . . . . . . 812 Telecommunication regulatory statement . . . . . 879
Removing a DIMM . . . . . . . . . . . . 813 Electronic emission notices . . . . . . . . . . 880
Installing a DIMM . . . . . . . . . . . . 815 Federal Communications Commission (FCC)
statement . . . . . . . . . . . . . . . 880
Removing a hard disk drive backplane . . . . 824
Industry Canada Class A emission compliance
Installing a hard disk drive backplane . . . . 825
statement . . . . . . . . . . . . . . . 880
Removing a hot-swap hard disk drive . . . . 826
Avis de conformité à la réglementation
Installing a hot-swap hard disk drive . . . . . 826 d'Industrie Canada . . . . . . . . . . . . 880
Removing a solid state drive mounting Australia and New Zealand Class A
sleeve . . . . . . . . . . . . . . . . . 827 statement . . . . . . . . . . . . . . . 880
Installing a solid state drive mounting Declaración de conformidad de las directivas
sleeve . . . . . . . . . . . . . . . . . 829 de EMC de la Unión Europea . . . . . . . . 880
Removing a 1.8-inch solid state drive . . . . 830 Germany Class A statement . . . . . . . . 881
Installing a 1.8-inch solid state drive . . . . . 832 Japanese electromagnetic compatibility
Removing a ServeRAID M5215 controller . . . 834 statements . . . . . . . . . . . . . . . 882
Installing a ServeRAID M5215 controller . . . 836 Korea Communications Commission (KCC)
Removing an interposer cable . . . . . . . 838 statement . . . . . . . . . . . . . . . 882
Installing an interposer cable . . . . . . . . 839 Russia Electromagnetic Interference (EMI)
Class A statement . . . . . . . . . . . . 882
Removing an I/O expansion adapter . . . . . 840
People's Republic of China Class A electronic
Installing an I/O expansion adapter . . . . . 841 emission statement . . . . . . . . . . . 883

ii Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Taiwan Class A compliance statement . . . . 883 Index . . . . . . . . . . . . . . . . . . 885
Taiwan BSMI RoHS declaration . . . . . . . 884

© Copyright Lenovo 2014, 2017 iii


iv Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Safety
Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

© Copyright Lenovo 2014, 2017 v


Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Safety statements
These statements provide the caution and danger information that is used in this documentation.

Important: Each caution and danger statement in this documentation is labeled with a number. This number
is used to cross reference an English-language caution or danger statement with translated versions of the
caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the
Safety Information document under Statement 1.

Be sure to read all caution and danger statements in this documentation before you perform the procedures.
Read any additional safety information that comes with your system or optional device before you install the
device.

Statement 1

vi Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:


• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• When possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, telecommunications systems, networks, and modems
before you open the device covers, unless instructed otherwise in the installation and
configuration procedures.
• Connect and disconnect cables as described in the following table when installing, moving, or
opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF. 1. Turn everything OFF.


2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.

Statement 2

CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 12

CAUTION:

© Copyright Lenovo 2014, 2017 vii


The following label indicates a hot surface nearby.

Statement 21

CAUTION:
Hazardous energy is present when the blade is connected to the power source. Always replace the
blade cover before installing the blade.

UL regulatory information
This device is for use only with Listed chassis.

viii Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 1. Introduction
The Lenovo Flex System™ x240 M5 Compute Node Types 9532 and 2591 is a high-availability, scalable
compute node that is optimized to support the next-generation microprocessor technology and is ideally
suited for medium and large businesses.

The Lenovo Flex System x240 M5 compute node is supported in the Lenovo Flex System Enterprise Chassis
only.

This documentation provides the following information about setting up and troubleshooting the compute
node:

• Starting and configuring the compute node


• Installing the operating system
• Diagnosing problems
• Installing, removing, and replacing components

Packaged with the compute node are software CDs that help you configure hardware, install device drivers,
and install the operating system.

To download the latest firmware and device drivers, go to http://datacentersupport.lenovo.com/products/


servers/flex/x240-m5-compute-node/ 9532/downloads and select Lenovo Flex System and Lenovo Flex
System x240 M5.

The compute node comes with a limited warranty. For information about the terms of the warranty and
getting service and assistance, see Warranty Information document for your compute node. This document
is available on the documentation CD that comes with your product.

You can obtain up-to-date information about the compute node at http://datacentersupport.lenovo.com.

The compute node might have features that are not described in the documentation that comes with the
compute node. The documentation might be updated occasionally to include information about those
features. Technical updates might also be available to provide additional information that is not included in
the compute node documentation. To obtain the most up-to-date documentation for this product, go to
http://flexsystem.lenovofiles.com/help/index.jsp.

You can subscribe to information updates that are specific to your compute node at https://support.lenovo.
com.

The model number and serial number are on the ID label on the bezel on the front of the compute node, and
on a label on the bottom of the compute node that is visible when the compute node is not in the Lenovo Flex
System chassis. If the compute node comes with an RFID tag, the RFID tag covers the ID label on the bezel
on the front of the compute node, but you can open the RFID tag to see ID label behind it.

Note: The illustrations in this document might differ slightly from your hardware.

© Copyright Lenovo 2014, 2017 1


ID label

The system service label, which is on the cover of the server, provides a quick response (QR) code for mobile
access to service information. You can scan the QR code using a QR code reader and scanner with a mobile
device and get quick access to the Lenovo® Service Information website. The Lenovo Service Information
website provides additional information for parts installation and replacement videos, and error codes for
server support.

The following illustration shows the QR code for the Lenovo Flex System x240 M5 compute node.

Related documentation
Use this information to identify and locate related compute node documentation.

This Installation and Service Guide contains general information about the compute node, including how to
install supported optional devices and how to configure the compute node. It also contains information to
help you solve problems yourself and instructions for removing and installing components, and it contains
information for service technicians. Documents that are in Portable Document Format (PDF) are on the
documentation CD that comes with your product. The following documentation is also available:
• Safety Information
This document is in PDF. It contains translated caution and danger statements. Each caution and danger
statement that appears in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
• Lenovo Warranty Information
This printed document contains the warranty terms and a pointer to the Lenovo Statement of Limited
Warranty.
• Environmental Notices and User Guide
This document is in PDF. It contains translated environmental notices.
• License Agreement for Machine Code
This document provides translated versions of the License Agreement for Machine code for your compute
node.
• Licenses and Attributions Document

2 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This document is in PDF. It provides information about the open-source notices.

In addition to the documentation in this library, be sure to review the Installation and Service Guide for your
Lenovo Flex System chassis for information to help you prepare for system installation and configuration.

To check for updated documentation, go to https://support.lenovo.com.

You can also find documentation that is related to Lenovo Flex System products at http://flexsystem.
lenovofiles.com/help/index.jsp.

Brocade documentation
Use this information to identify and locate related Brocade documentation.

The following section introduces Brocade documents that you might find useful for the installation and
administration.
• EN4023 User Guide
– Network OS Layer 2 Switching Configuration Guide - http://www.brocade.com/content/html/en/
configuration-guide/nos-601a-l2guide/
– Network OS Command Reference Guide - http://www.brocade.com/content/html/en/command-
reference-guide/nos-601a- commandref/index.html
– Network OS Message Reference - http://www.brocade.com/content/html/en/message-reference-
guides/nos-601a- messageref/wwhelp/ wwhimpl/js/html/wwhelp.htm
• FC5022 User Guide
– Fabric OS Administrator's Guide - http://www.brocade.com/content/html/en/administration-guide/fos-
740-adminguide/
– Fabric OS Command Reference - http://www.brocade.com/content/html/en/command-reference-
guide/fos-741- commandref/wwhelp/ wwhimpl/js/html/wwhelp.htm
– Fabric OS Message Reference - http://www.brocade.com/content/html/en/message-reference-guides/
FOS_740_ MESSAGES/wwhelp/ wwhimpl/js/html/wwhelp.htm#href=Title.1.2.html
– Access Gateway Administrator's Guide - http://www.brocade.com/content/html/en/administration-
guide/fos-740- accessgateway/index.html

Notices and statements in this document


Use this information to understand the most common documentation notices and statements and how they
are used.

The caution and danger statements in this document are also in the multilingual Safety Information
document, which is on the documentation CD that comes with your product. Each statement is numbered
for reference to the corresponding statement in the Safety Information document.

The following notices and statements are used in this document:

• Note: These notices provide important tips, guidance, or advice.


• Important: These notices provide information or advice that might help you avoid inconvenient or
problem situations.
• Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is
placed just before the instruction or situation in which damage might occur.

Chapter 1. Introduction 3
• Caution: These statements indicate situations that can be potentially hazardous to you. A caution
statement is placed just before the description of a potentially hazardous procedure step or situation.
• Danger: These statements indicate situations that can be potentially lethal or hazardous to you. A danger
statement is placed just before the description of a potentially lethal or hazardous procedure step or
situation.

Features and specifications


Use this information to view specific information about the compute node, such as compute node hardware
features and the dimensions of the compute node.

The following table is a summary of the features and specifications of the Lenovo Flex System x240 M5
compute node.

Notes:
1. Power, cooling, and chassis systems management are provided by the Lenovo Flex System chassis.
2. The operating system in the compute node must provide USB support for the compute node to
recognize and use USB media drives and devices. The Lenovo Flex System chassis uses USB for
internal communication with these devices.

4 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 1. Features and specifications, Lenovo Flex System x240 M5 compute node

Features and specifications

Microprocessor: Up to two multi-core Intel Xeon Size:


microprocessors. • Height: 55.5 mm (2.19 in)
• Depth: 500.54 mm (19.7 in)
Note: Use the Setup utility to determine the type and • Width: 217.35 mm (8.56 in)
speed of the microprocessors in the compute node. • Maximum weight: 7.07 kg (15.6 lb)

Integrated functions: Environment: The Lenovo Flex System x240 M5


• SH7758 (IMM2) baseboard management controller compute node complies with ASHRAE class A3
(BMC) with integrated VGA controller specifications.
• Light path diagnostics • Power on1:
• Automatic server restart (ASR) – Temperature: 5°C - 40°C (41°F - 104°F)2
• One LSI 3004 SAS controller with support for RAID – Humidity, non-condensing: -12°C dew point (10.4°
level-0 or RAID level-1 F) and 8% - 85% relative humidity3,4
• Additional RAID levels supported when an optional – Maximum dew point: 24°C (75°F)
RAID controller is installed – Maximum altitude: 3048 m (10,000 ft)
• One external USB 3.0 port – Maximum rate of temperature change: 5°C/hr (2.78°
• Support for up to two internal USB 2.0 ports (SD card F/hr )5
form factor) when an optional SD Media Adapter for • Power off6:
System x® is installed. – Temperature: 5°C to 45°C (41°F - 113°F)
• Serial over LAN (SOL) – Relative humidity: 8% - 85%
• Wake on LAN (WOL) when an optional I/O adapter with – Maximum dew point: 27°C (80.6°F)
WOL capability is installed. • Storage (non-operating):
– Temperature: 1°C to 60°C (33.8°F - 140°F)
Memory: – Altitude: 3050 m (10,006 ft)
• 24 dual inline memory module (DIMM) connectors – Relative humidity: 5% - 80%
• Type: Low-profile (LP) double-data rate (DDR4) DRAM – Maximum dew point: 29°C (84.2°F)
• Supports 4 GB, 8 GB, 16 GB, 32 GB, and 64 GB • Shipment (non-operating)7:
DIMMs with up to 1536 GB of total memory on the – Temperature: -40°C to 60°C (-40°F - 140°F)
system board – Altitude: 10,700 m (35,105 ft)
• Supports 4 GB, 8 GB, 16 GB, and 32GB DIMMs with – Relative humidity: 5% - 100%
up to 768 GB of total memory on the system board. – Maximum dew point: 29°C (84.2°F)8
• Support for RDIMMs and LRDIMMs (combining is not • Particulate contamination
supported)
• Supports RDIMMs Attention: Airborne particulates and reactive gases
acting alone or in combination with other
Predictive Failure Analysis (PFA) alerts: environmental factors such as humidity or temperature
• Microprocessors might pose a risk to the compute node. For information
• Memory about the limits for particulates and gases, see
• Hard disk drives “Particulate contamination” on page 879.

Drives: Security:
• Supports up to two hot-swap, small form factor (SFF)
Fully compliant with NIST 800-131A. The security
Serial Attached SCSI (SAS) or solid-state (SSD) hard
cryptography mode set by the managing device
disk drives.
(CMM, Lenovo XClarity Administrator, or Flex System
• Additional hard disk drive types supported when an
Manager management node) determines the security
optional hard disk drive backplane is installed.
mode in which the compute node operates.
Upgradeable firmware: All firmware is field upgradeable.

1. Chassis is powered on.


2. A3 - Derate maximum allowable temperature 1°C/175 m above 950 m.
3. The minimum humidity level for class A3 is the higher (more moisture) of the -12 °C dew point and the
8% relative humidity. These intersect at approximately 25°C. Below this intersection (~25C), the dew
point (-12 °C) represents the minimum moisture level; above the intersection, relative humidity (8%) is
the minimum.

Chapter 1. Introduction 5
4. Moisture levels lower than 0.5°C DP, but not lower -10 °C DP or 8% relative humidity, can be accepted if
appropriate control measures are implemented to limit the generation of static electricity on personnel
and equipment in the data center. All personnel and mobile furnishings and equipment must be
connected to ground via an appropriate static control system. The following items are considered the
minimum requirements:
a. Conductive materials (conductive flooring, conductive footwear on all personnel who go into the
datacenter; all mobile furnishings and equipment will be made of conductive or static dissipative
materials).
b. During maintenance on any hardware, a properly functioning wrist strap must be used by any
personnel who contacts IT equipment.
5. 5°C/hr for data centers employing tape drives and 20°C/hr for data centers employing disk drives.
6. Chassis is removed from original shipping container and is installed but not in use, for example, during
repair, maintenance, or upgrade.
7. The equipment acclimation period is 1 hour per 20°C of temperature change from the shipping
environment to the operating environment.
8. Condensation, but not rain, is acceptable.

What your compute node offers


Your compute node offers features such as the integrated management module II (IMM2), hard disk drive
support, systems-management support, Lenovo X-Architecture®, microprocessor technology, integrated
network support, large system-memory capacity, light path diagnostics LEDs, PCI Express, and power
throttling.
• Features on Demand
If a Features on Demand feature is integrated in the compute node or in an optional device that is installed
in the compute node, you can purchase an activation key to activate the feature. For information about
Features on Demand, see “Features on Demand” on page 36.
• Flexible network support
The compute node has connectors on the system board for optional expansion adapters for adding
network communication capabilities to the compute node. You can install up to two I/O expansion
adapters for network support. This provides the flexibility to install expansion adapters that support a
variety of network communication technologies.
• Hard disk drive support
The compute node supports up to two hot-swap hard disk drives. You can implement RAID 0 or RAID 1
for the drives. Additional hard disk drive types and RAID levels are supported when an optional hard disk
drive backplane and RAID controller are installed.
• LenovoServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD, which you can download from the web, provides programs to
help you set up the compute node and install a Windows operating system. The ServerGuide program
detects installed optional hardware devices and provides the correct configuration programs and device
drivers. For more information, see “Using the ServerGuide Setup and Installation CD” on page 38.
• Lenovo X-Architecture
Lenovo X-Architecture systems combine proven, innovative designs to make your x86-processor-based
compute node powerful, scalable, and reliable.
• Integrated management module II (IMM2)
The integrated management module II combines systems-management functions, video controller, the
remote presence, and blue-screen capture features in a single chip. The IMM2 provides advanced
systems-management control, monitoring, and alerting function. If an environmental condition exceeds a
threshold or if a system component fails, the IMM2 lights LEDs to help you diagnose the problem, records
the error in the IMM event log, and alerts you to the problem. In addition, IMM2 S3 (Sleep Mode) is

6 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
supported (see http://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.imm2.doc/NN1ia_c_
controlserverpower.html and http://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.imm2.doc/
aj1camst04.html for more details).
Optionally, the IMM2 also provides a virtual presence capability for remote systems-management
capabilities. The IMM2 provides remote systems management through industry-standard interfaces:
– Common Information Model (CIM)
– Intelligent Platform Management Interface (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3.0
– Web browser
For more information, see https://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkservers/imm_
userguide.pdf.
• Large system-memory capacity
The compute node supports up to 1536 GB of system memory. The memory controller provides support
for up to 24 industry-standard registered ECC DDR4 low-profile (LP) DIMMs on the system board. For the
most current list of supported DIMMs, see http://www.lenovo.com/serverproven/.
The compute node supports up to 768 GB of system memory. The memory controller provides support for
up to 24 industry-standard registered ECC DDR4 low-profile (LP) DIMMs on the system board. For the
most current list of supported DIMMs, see http://www.lenovo.com/serverproven/.
• Light path diagnostics
Light path diagnostics provides light-emitting diodes (LEDs) to help you diagnose problems. For more
information, see “Light path diagnostics” on page 63.
• Mobile access to Lenovo Service Information website
The server provides a quick response (QR) code on the system service label, which is on the cover of the
server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to
the Lenovo Service Information website. The Lenovo Service Information website provides additional
information for parts installation and replacement videos, and error codes for server support. For the
Lenovo Flex System x240 M5 compute node QR code, see QR code information in Chapter 1
“Introduction” on page 1 or Chapter 5 “Parts listing, Types 9532 and 2951” on page 51.
• Microprocessor technology
The compute node supports up to two multi-core Intel Xeon microprocessors. For more information about
supported microprocessors, see http://www.lenovo.com/serverproven/.

Note: The optional microprocessors that Lenovo supports are limited by the capacity and capability of the
compute node. Any microprocessor that you install must have the same specifications as the
microprocessor that came with the compute node.
• PCI Express
PCI Express is a serial interface that is used for chip-to-chip interconnect and expansion adapter
interconnect. You can add optional I/O and storage devices.
The optional Flex System PCIe Expansion Node supports additional PCIe adapters and I/O expansion
adapters to provide a cost-effective way for you to increase and customize the capabilities of the compute
node. For additional information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.pme.
doc/product_page.html.
• Power throttling
By enforcing a power policy known as power-domain oversubscription, the Lenovo Flex System chassis
can share the power load between two or more power supply modules to ensure sufficient power for each
device in the Lenovo Flex System chassis. This policy is enforced when the initial power is applied to the
Lenovo Flex System chassis or when a compute node is inserted into the Lenovo Flex System chassis.

Chapter 1. Introduction 7
The following settings for this policy are available:
– Basic power management
– Power module redundancy
– Power module redundancy with compute node throttling allowed
You can configure and monitor the power environment by using the Chassis Management Module. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/dw1kt_
cmm_cli_book.pdf.
• Systems-management support
The compute node IMM2 provides a web interface for remote systems-management support. You can
use the interface to view system status and to control systems-management functions and IMM
management settings.
The IMM2 communicates with the Lenovo Flex System Chassis Management Module 2 (CMM) and the
Lenovo XClarity Administrator application (if installed) or Flex System Manager management software (if
installed).
– The CMM is a hot-swap module that provides systems-management functions for all components in an
Lenovo Flex System chassis. It controls a serial port for remote connection and a 1 Gbps Ethernet
remote-management connection. For more information, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/dw1kt_cmm_cli_book.pdf.
– The Lenovo XClarity Administrator is a virtual appliance that you can use to manage Lenovo Flex
System chassis in a secure environment. The Lenovo XClarity Administrator provides a central interface
to perform the following functions for all managed endpoints:
– User management
– Hardware monitoring and management
– Configuration management
– Operating system deployment
– Firmware management
For more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_
product_page.html.
– The Flex System Manager management software is a platform-management foundation that
streamlines the way you manage physical and virtual systems in a heterogeneous environment. By
using industry standards, Flex System Manager management software supports multiple operating
systems and virtualization technologies. For more information, see http://flexsystem.lenovofiles.com/
help/topic/com.lenovo.acc.8731.doc/product_page.html.
• Lenovo XClarity Administrator
Lenovo XClarity Administrator is a centralized resource-management solution that enables administrators
to deploy infrastructure faster and with less effort. The solution seamlessly integrates into System x,
ThinkServer, and NeXtScale servers, as well as the Flex System converged infrastructure platform.
Lenovo XClarity Administrator provides:
– Automated discovery
– Agent-free hardware management
– Monitoring
– Firmware updates and compliance
– Pattern-based configuration management
– Deployment of operating systems and hypervisors

8 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Administrators are able to find the right information and accomplish critical tasks faster through an
uncluttered, dashboard-driven graphical user interface (GUI). Centralizing and automating foundational
infrastructure deployment and lifecycle management tasks across large pools of systems frees up
administrator time, and makes resources available to end-users faster.
Lenovo XClarity is easily extended into the leading virtualization management platforms from Microsoft
and VMware using software plug-ins, called Lenovo XClarity Integrators. The solution improves workload
uptime and service-level assurance by dynamically relocating workloads from affected hosts in the cluster
during rolling server reboots or firmware updates, or during predicted hardware failures.
For more information about Lenovo XClarity Administrator, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.lxca.doc/aug_product_page.html.
• Installing Lenovo XClarity Administrator
– Installing Lenovo XClarity Administrator for the first time
The initial setup of Lenovo XClarity Administrator involves preparing the network, installing and
configuring the Lenovo XClarity Administrator virtual appliance, managing systems, and optionally
setting up automatic problem notification.
There are a number of different ways to connect manageable systems to the network and to set up the
Lenovo XClarity Administrator to manage those systems based on the network topology that is
implemented in your environment. For guidance for installing the Lenovo XClarity Administrator in
VMware ESXi-based and Hyper-V environments, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.lxca.doc/setup.html.
– Free 90-day trial
Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available
features (including operating-system deployment, firmware maintenance, and configuration
management) for a limited time.
After 90 days, you can continue to use Lenovo XClarity Administrator to manage and monitor your
hardware for free; however, you must purchase a full-function-enablement license to continue using
Lenovo XClarity Administrator to configure your hardware using Configuration Patterns and to deploy
operating systems. You can purchase Lenovo XClarity Administrator licenses from your Lenovo seller
or business partner.
For information about installing the license, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.lxca.doc/update_lxcasw.html.
– Updating Lenovo XClarity Administrator
You can download or import Lenovo XClarity Administrator updates and install the updates from the
Lenovo XClarity Administrator web interface. For information about updating a Lenovo XClarity
Administrator, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.lxca.doc/update_lxcasw.
html. Ensure that you carefully read the Installation and Setup Instructions in the Invgy_sw_lxca_
***_anyos_noarch.txt file that is provided in the update package .zip file.

Lenovo XClarity Administrator


Lenovo XClarity Administrator is a centralized, resource-management solution that simplifies infrastructure
management, speeds responses, and enhances the availability of Lenovo® server systems and solutions. It
runs as a virtual appliance that automates discovery, inventory, tracking, monitoring, and provisioning for
Lenovo servers, Flex System servers, and RackSwitch switches in a secure environment.

Lenovo XClarity Administrator provides a central interface to perform the following functions for all managed
endpoints.
• Hardware management

Chapter 1. Introduction 9
Lenovo XClarity Administrator provides agent-free hardware management. It can automatically discover
manageable endpoints, including Flex System chassis and components, System x, NeXtScale, and
ThinkServer servers, and RackSwitch switches. Inventory of the discovered endpoints is also gathered, so
an at-a-glance view of the managed hardware inventory and status is possible.
• Hardware monitoring
Lenovo XClarity Administrator provides a centralized view of all events and alerts that are generated from
the managed endpoints. When a CMM or IMM detects an issue, an alert or event is passed to the Lenovo
XClarity Administrator and is displayed in the events or alerts log. A summary of all alerts and events is
visible from the Dashboard and the Status bar. Events and alerts for a specific endpoint are available from
the Alerts and Events detail page for that endpoint.
• Operating-system deployment
You can use Lenovo XClarity Administrator to manage the repository of operating-system images and
deploy operating-system images to managed servers.
• Configuration management
You can quickly provision and pre-provision all of your servers using a consistent configuration.
Configuration settings (such as local storage, I/O adapters, boot settings, firmware, ports, and IMM and
UEFI settings) are saved as a server pattern that can be applied to one or more managed servers. When
the server patterns are updated, the changes are automatically deployed to the applied servers.
• Firmware compliance and updates
Firmware management is simplified by assigning firmware-compliance policies to managed endpoints.
When you create and assign a compliance policy to managed endpoints,Lenovo XClarity Administrator
monitors changes to the inventory for those endpoints and flags any endpoints that are out of compliance.
• User management
Lenovo XClarity Administrator provides a centralized authentication server to create and manage user
accounts and to manage and authenticate user credentials. The authentication server is created
automatically when you start the management server for the first time. The user accounts that you create
for Lenovo XClarity Administrator are also used to log in to managed chassis and servers.
• Security
If your environment must comply with either NIST SP 800-131A or FIPS 140-2 standards, Lenovo XClarity
Administrator can help you achieve a fully compliant environment. It supports self-signed SSL certificates
(which are issued by an internal certificate authority) and external SSL certificates (which are issued by a
private or commercial CA). Firewalls on chassis and servers can be configured to accept incoming
requests from only Lenovo XClarity Administrator.
• Service and support
Lenovo XClarity Administrator can be set up to collect and send diagnostic files automatically to your
preferred service provider when certain serviceable events occur in Lenovo XClarity Administrator and the
managed endpoints. You can choose to send diagnostic files to Lenovo Support using call home or to
another service provider using SFTP. You can also manually collect diagnostic files, open a problem
record, and send diagnostic files to the Lenovo Support Center.
• Task automation using scripts
Lenovo XClarity Administrator can be integrated into external, higher-level management and automation
platforms through open REST application programming interfaces (APIs). Using the REST APIs, Lenovo
XClarity Administrator can easily integrate with your existing management infrastructure. You can also run
Lenovo XClarity cmdlets in a Microsoft PowerShell session to automate certain management functions.
The cmdlets use Lenovo XClarity Administrator REST APIs and can automate functions
• Integration with other management software
Lenovo XClarity Administrator is available stand-alone or as a bundled offering that is known asLenovo
XClarity Pro. Lenovo XClarity Pro is composed of the base Administrator product plus two Lenovo XClarity

10 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Integrator modules that provide integration into Microsoft Systems Center or VMware vCenter. Together,
these tools provide discovery, monitoring, configuration, and management functions to reduce the cost
and complexity of routine system administration for System x, NeXtScale, and Flex System endpoints.

More information about Lenovo XClarity Administrator is available at http://flexsystem.lenovofiles.com/help/


topic/com.lenovo.lxca.doc/aug_product_page.html.

Reliability, availability, and serviceability features


Three of the most important features in compute node design are reliability, availability, and serviceability
(RAS). These RAS features help to ensure the integrity of the data that is stored in the compute node, the
availability of the compute node when you need it, and the ease with which you can diagnose and correct
problems.

The compute node has the following RAS features:

• Advanced Configuration and Power Interface (ACPI)


• Automatic server restart (ASR)
• Built-in diagnostics using DSA Preboot
• Built-in monitoring for temperature, voltage, and hard disk drives
• Customer support center 24 hours per day, 7 days a week1
• Customer upgrade of flash ROM-resident code and diagnostics
• Customer-upgradeable Unified Extensible Firmware Interface (UEFI) code and diagnostics
• ECC protected DDR4 DIMMs
• ECC protection on the L2 cache
• Error codes and messages
• Integrated management module II (IMM2) that communicates with the Chassis Management Module to
enable remote systems management
• Light path diagnostics
• Memory parity testing
• Microprocessor built-in self-test (BIST) during power-on self-test (POST)
• Microprocessor serial number access
• Processor presence detection
• ROM-resident diagnostics
• System-error logging
• Vital product data (VPD) on memory
• Wake on LAN (WOL) capability when an optional I/O adapter with WOL capability is installed
• Wake on PCI (PME) capability

Major components of the compute node


Use this information to locate the major components on the compute node.

The following illustration shows the major components of the compute node.

1. Service availability varies by country. Response time varies depending on the number and nature of incoming calls.

Chapter 1. Introduction 11
Power, controls, and indicators
Use this information to view power features, turn on and turn off the compute node, and view the functions of
the controls and indicators.

Compute node controls, connectors, and LEDs


Use this information for details about the controls, connectors, and LEDs.

The following illustration identifies the buttons, connectors, and LEDs on the control panel.

12 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Power button/LED (green)
When the compute node is connected to power through the Lenovo Flex System chassis, press this
button to turn on or turn off the compute node.

Note: The power button works only if local power control is enabled for the compute node. Local power
control is enabled and disabled through the CMM power command and the CMM web interface.
• For more information about the CMM power command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_power.html.
• From the CMM web interface, select Compute Nodes from the Chassis Management menu. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_
user_guide.html. All fields and options are described in the CMM web interface online help.

After the compute node is removed from the chassis, press and hold this button to activate the system-
board LEDs (light path diagnostics). See “Compute node controls, connectors, and LEDs” on page 12
for more information.

This button is also the power LED. This green LED indicates the power status of the compute node:
• Flashing rapidly: The LED flashes rapidly for one of the following reasons:
– The compute node has been installed in a powered chassis. When you install the compute node,
the LED flashes rapidly while the integrated management module II (IMM2) in the compute node is
initializing and synchronizing with the Chassis Management Module. The time required for a
compute node to initialize varies by system configuration.
– Power permissions have not been assigned to the compute node through the Chassis
Management Module.
– The Lenovo Flex System chassis does not have enough power to turn on the compute node.
– The IMM2 in the compute node is not communicating with the Chassis Management Module.
The power LED blink rate slows when the compute node is ready to be turned on.
• Flashing slowly: The compute node is connected to power through the Lenovo Flex System chassis
and is ready to be turned on.
• Lit continuously: The compute node is connected to power through the Lenovo Flex System chassis
and is turned on.

When the compute node is on, pressing this button causes an orderly shutdown of the compute node so
that it can be removed safely from the chassis. This includes shutting down the operating system (if
possible) and removing power from the compute node.

Chapter 1. Introduction 13
If an operating system is running, you might have to press the button for approximately 4 seconds to
initiate the shutdown.

Attention: Pressing the button for 4 seconds forces the operating system to shut down immediately.
Data loss is possible.
Identify LED (blue)
The system administrator can remotely light this blue LED to aid in visually locating the compute node.
When this LED is lit, the identify LED on the Lenovo Flex System chassis is also lit. The identify LED can
be lit and turned off through the CMM led command, the CMM web interface and the Lenovo XClarity
Administrator application (if installed) or Flex System Manager management software (if installed).
• For more information about the CMM led command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_led.html.
• From the CMM web interface, select Compute Nodes from the Chassis Management menu. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_
user_guide.html. All fields and options are described in the CMM web interface online help.
• For more information about the Lenovo XClarity Administrator application, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html.
• For more information about Flex System Manager management software, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.8731.doc/product_page.html.
Check log LED (yellow)
When this yellow LED is lit, it indicates that a condition that causes an event to be logged in the IMM
event log has occurred.

The check log LED can be turned off through the CMM led command, the CMM web interface and the
Lenovo XClarity Administrator application (if installed) or Flex System Manager management software (if
installed).
• For more information about the CMM led command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_led.html.
• From the CMM web interface, select Compute Nodes from the Chassis Management menu. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_
user_guide.html. All fields and options are described in the CMM web interface online help.
• For more information about the Lenovo XClarity Administrator application, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html.
• For more information about Flex System Manager management software, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.8731.doc/product_page.html.

Notes:
1. Alternatively, you can use the CMM_INDICATES_ITE_ERROR_N command to light the check log
LED. See the http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/dw1kt_cmm_
cli_book.pdf for more information.
2. You can check the CMM event log to determine the source of the condition. For more information,
see Viewing event logs without restarting the compute node.
Fault LED (yellow)
When this yellow LED is lit, it indicates that a system error has occurred in the compute node. In
addition, the fault LED on the chassis system LED panel is lit. You can check the CMM event log and the
light path diagnostics LEDs to determine the source of the condition. For more information, see Viewing
event logs without restarting the compute node. See “Light path diagnostics LEDs” on page 65 for more
information about the LEDs on the compute node.

The fault LED turns off only after the error is corrected.

14 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Note: When the fault LED turns off, you should also clear the IMM event log. Use the Setup utility to
clear the IMM event log.
I/O expansion unit fault LED (yellow)
When this yellow LED is lit, it indicates that an error has occurred in an I/O expansion unit that is installed
in the compute node. In addition, the compute node fault LED and the fault LED on the chassis system
LED panel are lit. You can check the CMM event log and the light path diagnostics LEDs to determine
the source of the condition. For more information, see Viewing event logs without restarting the compute
node. See “Light path diagnostics LEDs” on page 65 for more information about the LEDs on the
compute node.

The fault LED turns off only after the error is corrected.

Note: When the fault LED turns off, you should also clear the IMM event log. Use the Setup utility to
clear the IMM event log.
Hard disk drive activity LED (green)
Green LEDs are on all hot swap drives. When this green LED is lit, it indicates that there is activity on the
associated hard disk or solid state drive.
• When this LED is flashing, it indicates that the drive is actively reading or writing data.
• For SAS and SATA drives, this LED is off when the drive is powered but not active.
• For NVMe (PCIe SSD) solid state drives, this LED is on solid when the drive is powered but not active.

Note: The hard disk drive activity LED might be in a different location on the front of the hard disk drive,
depending on the drive type that is installed.
Hard disk drive status LED (yellow)
The state of this yellow LED indicates an error condition or the RAID status of the associated hard disk
or solid state drive:
• When the yellow LED is lit continuously, it indicates that an error has occurred with the associated
drive. The LED turns off only after the error is corrected. You can check the CMM event log to
determine the source of the condition. For more information, see “Viewing event logs without
restarting the compute node” on page 67.
• When the yellow LED flashes slowly, it indicates that the associated drive is being rebuilt.
• When the yellow LED flashes rapidly, it indicates that the associated drive is being located.

Note: The hard disk drive status LED might be in a different location on the front of the hard disk drive,
depending on the drive type that is installed.
KVM connector
Connect the console breakout cable to this connector (see “Console breakout cable” on page 16 for
more information).

Attention: Use only the console breakout cable that comes with the compute node. Attempting to
connect other console breakout cable types might damage the console breakout cable and the compute
node.

Note: It is best practice to connect the console breakout cable to only one compute node at a time in
each Lenovo Flex System chassis.
USB connector
Connect a USB device to this USB 3.0 connector.

Note: It is best practice to connect a USB device to the front of only one compute node at a time in each
Lenovo Flex System chassis.

Chapter 1. Introduction 15
Console breakout cable
Use this information for details about the console breakout cable.

Use the console breakout cable to connect external I/O devices to the compute node. The console breakout
cable connects through the KVM connector (see “Compute node controls, connectors, and LEDs” on page
12). The console breakout cable has connectors for a display device (video), two USB 2.0 connectors for a
USB keyboard and mouse, and a serial interface connector.

The following illustration identifies the connectors and components on the console breakout cable.

Serial
connector

USB
ports (2)

Video
connector
(blue)
Captive to KVM
screws connector

Turning on the compute node


Use this information for details about turning on the compute node.

After you connect the compute node to power through the Lenovo Flex System chassis, the compute node
can be started in any of the following ways.

Important: If an Attention label is on the front panel of the compute node above the power button, read it;
then, remove the label and discard it before turning on the compute node.
• You can press the power button on the front of the compute node (see “Compute node controls,
connectors, and LEDs” on page 12) to start the compute node. The power button works only if local
power control is enabled for the compute node. Local power control is enabled and disabled through the
CMM power command and the CMM web interface.
– For more information about the CMM power command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_power.html.
– From the CMM web interface, select Compute Nodes from the Chassis Management menu in http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_user_guide.html. All fields and
options are described in the CMM web interface online help.

Notes:
1. Wait until the power LED on the compute node flashes slowly before you press the power button.
While the IMM2 in the compute node is initializing and synchronizing with the Chassis Management
Module, the power LED flashes rapidly, and the power button on the compute node does not
respond. The time required for a compute node to initialize varies by system configuration; however,
the power LED blink rate slows when the compute node is ready to be turned on.
2. While the compute node is starting, the power LED on the front of the compute node is lit and does
not flash. See “Compute node controls, connectors, and LEDs” on page 12 for the power LED states.
• If a power failure occurs, the Lenovo Flex System chassis and the compute node can be configured
through the CMM power command and the CMM web interface to start automatically when power is
restored.

16 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– For more information about the CMM power command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_power.html.
– From the CMM web interface, select Compute Nodes from the Chassis Management menu. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_
user_guide.html. All fields and options are described in the CMM web interface online help.
• You can turn on the compute node through the CMM power command, the CMM web interface and the
Lenovo XClarity Administrator application (if installed) or Flex System Manager management software (if
installed).
– For more information about the CMM power command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_power.html.
– From the CMM web interface, select Compute Nodes from the Chassis Management menu. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_
user_guide.html. All fields and options are described in the CMM web interface online help.
– For more information about the Lenovo XClarity Administrator application, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html.
– For more information about Flex System Manager management software, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.8731.doc/product_page.html.
• You can turn on the compute node through the Wake on LAN (WOL) feature when an optional I/O adapter
with WOL capability is installed. The compute node must be connected to power (the power LED is
flashing slowly) and must be communicating with the Chassis Management Module. The operating
system must support the Wake on LAN feature, and the Wake on LAN feature must be enabled through
the Chassis Management Module interface.

Turning off the compute node


Use this information for details about turning off the compute node.

When you turn off the compute node, it is still connected to power through the Lenovo Flex System chassis.
The compute node can respond to requests from the IMM2, such as a remote request to turn on the
compute node. To remove all power from the compute node, you must remove it from the Lenovo Flex
System chassis.

Before you turn off the compute node, shut down the operating system. See the operating-system
documentation for information about shutting down the operating system.

The compute node can be turned off in any of the following ways:
• You can press the power button on the compute node (see “Compute node controls, connectors, and
LEDs” on page 12). This starts an orderly shutdown of the operating system, if this feature is supported by
the operating system.
• If the operating system stops functioning, you can press and hold the power button for more than 4
seconds to turn off the compute node.

Attention: Pressing the power button for 4 seconds forces the operating system to shut down
immediately. Data loss is possible.
• You can turn off the compute node through the CMM power command, the CMM web interface and the
Lenovo XClarity Administrator application (if installed) or Flex System Manager management software (if
installed).
– For more information about the CMM power command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_power.html.

Chapter 1. Introduction 17
– From the CMM web interface, select Compute Nodes from the Chassis Management menu in http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_user_guide.html. All fields and
options are described in the CMM web interface online help.
– For more information about the Lenovo XClarity Administrator application, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html.
– For more information about Flex System Manager management software, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.8731.doc/product_page.html.

System-board layouts
Use this information to locate the connectors, LEDs, and switches on the system board.

System-board connectors
Use this information to locate compute node system-board components and connectors for optional
devices.

The following illustration shows the system-board components, including connectors for user-installable
optional devices, in the compute node.

I/O expansion
1 connector
3V Lithium 13 1
DIMMs Microprocessor 2 DIMMs SD connector
battery
18 6

19 7 Expansion
Storage backplane DIMMs DIMMs Microprocessor 1 connector
connector 24 12
I/O expansion
2 connector

System-board LEDs
Use this information to locate the system-board LEDs.

The following illustration shows the locations of the LEDs on the system board.

18 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Battery error DIMM error 13-18 DIMM error 1-6

DIMM error 19-24

DIMM error 7-12

Light path diagnostics

See “Light path diagnostics LEDs” on page 65 for information about how to interpret the system-board
LEDs.

System-board switches
Use this information to locate the system-board switches.

The following illustration shows the location of the switch blocks on the system board.

Chapter 1. Introduction 19
Note: Any system-board switches or jumpers that are not described in this section are reserved.

Switch and jumper functions are as follows:


• All jumpers on the system board are reserved and should be removed.
• All switches on switch block SW3 are reserved and should be in the Off position.
• All switches on switch block SW5 are reserved. Switches SW5-1, SW5-3, and SW5-4 should be in the Off
position. Switch SW5-2 should be in the On position.
• The following table describes the functions of the switches on switch block SW6.

Table 2. System-board switch block SW6

Switch number Description Definition


SW6-1 Password override The default position is Off. Changing
this switch to the On position overrides
the power-on password.

SW6-2 Trusted Platform Module (TPM) physical The default position is Off. Changing
presence this switch to the On position indicates
a physical presence to the TPM.

SW6-3 Real time clock (RTC) reset The default position is Off. Changing
this switch to the On position resets the
RTC. A momentary toggle is all that is
required. To avoid excessive CMOS
battery drain, do not leave this switch in
the On position.

SW6-4 Boot backup IMM2 When the switch is in the default Off
position, the compute node will boot by
using the primary IMM2 firmware. When
the switch is in the On position, the
compute node will boot by using a
backup of the IMM2 firmware.

SW6-5 Boot backup UEFI The default position is Off. Changing


this switch to the On position forces the
compute node to boot from the backup
UEFI image.

SW6-6 iBMC force update The default position is Off. Changing


this switch to the On position bypasses
the operational firmware image and
performs a BMC firmware update, if the
normal firmware update procedure
results in an inoperative BMC.
Note: Use this switch only if the normal
firmware update procedure fails and the
operational firmware image is
corrupted. Use of this switch disables
normal baseboard management
controller operation.

SW6-7 Reserved The default position is Off.

SW6-8 IMM Trusted Platform Module (TPM) The default position is Off. Changing
physical presence this switch to the On position indicates
a physical presence to the IMM TPM.

20 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 2. Configuring
Use this information to update the firmware and use the configuration utilities.

Updating firmware and device drivers


Lenovo periodically makes UEFI code, IMM2 firmware, diagnostic firmware updates, and device-driver
updates available for the compute node. Provisioning is the set of actions that you take to update the
firmware and device drivers and install the operating system. Several tools are available to help you update
the firmware and device drivers in the provisioning process.

Attention: Installing the wrong firmware or device-driver update might cause the compute node to
malfunction. Before you install a firmware or device-driver update, read any readme and change history files
that are provided with the downloaded update. These files contain important information about the update
and the procedure for installing the update, including any special procedure for updating from an early
firmware or device-driver version to the latest version.

Note: Follow the instructions in the readme file that comes with the firmware update.
• Lenovo XClarity Administrator
If a Lenovo XClarity Administrator is available, you can download, install, and manage firmware updates
for managed endpoints, including chassis, compute nodes, and I/O modules. You can assign compliance
policies to the managed endpoints to ensure that firmware on those endpoints remains compliant.

Note: Firmware updates can be applied to the hardware only. You cannot update device drivers using the
Lenovo XClarity Administrator.
For more information about the Lenovo XClarity Administrator application, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html.
• Flex System Manager Update Manager
Flex System Manager Update Manager (if installed) acquires, installs, and manages firmware and device
driver updates and monitors your compute nodes to ensure that they remain current. For more information
about Flex System Manager Update Manager, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.acc.8731.doc/product_page.html.
• UpdateXpress System Packs
UpdateXpress System Packs (UXSP) contain an integration-tested bundle of online, updateable firmware
and device drivers for your compute node. The Lenovo ToolsCenter Bootable Media Creator uses
UpdateXpress System Packs to update the firmware and device drivers.
Typically, use UpdateXpress System Packs to update firmware and devices drivers for a compute node
that has previously been provisioned. For more information about UpdateXpress System Packs, see
https://support.lenovo.com/solutions/HT505070.
• Lenovo ToolsCenter Bootable Media Creator
You can use Lenovo ToolsCenter Bootable Media Creator to create bootable media that is suitable for
applying firmware updates and running preboot diagnostics. Using Lenovo ToolsCenter Bootable Media
Creator, you can create a single bootable image on supported media (such as CD, DVD, ISO image, USB
flash drive, or set of PXE files) that bundles multiple Lenovo Flex System tools and updates from
UpdateXpress System Packs, which contain Windows and Linux firmware updates.
Typically, use Lenovo ToolsCenter Bootable Media Creator for the initial setup of a compute node. For
more information about the Lenovo Bootable Media Creator, see http://support.lenovo.com/downloads/
DS117986.

© Copyright Lenovo 2014, 2017 21


To provision a compute node with updated firmware and device drivers by using Lenovo ToolsCenter
Bootable Media Creator, complete the following steps:
1. Download Lenovo ToolsCenter Bootable Media Creator to a computer that is connected over the
management network to the Flex System Manager management software (if installed) that is
managing the compute node.
2. Create the bootable media of firmware and device-driver updates.
3. Connect to the Flex System Manager management software that is managing the Lenovo Flex
System chassis in which the compute node is installed.
4. From Flex System Manager Chassis Manager, select the compute node. In the Actions column,
select Remote Control.

Note: The user ID that you use to log in to Flex System Manager management software must have
sufficient user permissions to manage the compute node.
5. From the Remote Control session, mount the bootable media (using Remote Media).
6. Start the compute node to boot the media and install the updates.

Important: To avoid problems and to maintain system performance, always make sure that the UEFI code,
IMM2 firmware, and diagnostic firmware levels are consistent in all compute nodes in the Lenovo Flex
System chassis.

For additional information about updating firmware and device drivers, see http://download.lenovo.com/
servers/mig/systems/support/system_x/introducing_uefi-compliant_firmware_on_ibm_system_x.1.2.pdf, the
http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.commontasks.doc/commontasks_intro.html,
and the Firmware Update Guides at https://support.lenovo.com/solutions/HT116912 (you might need to
register to access this content).

Recovering a UEFI image


Use this information to recover a UEFI image.

The compute node has an advanced recovery feature that automatically switches to a backup UEFI page if
the UEFI code in the compute node has become damaged, such as from a power failure during an update.
The flash memory of the compute node consists of a primary page and a backup page. If the UEFI code in
the primary page is damaged, the integrated management module II detects the error and automatically
switches to the backup page to start the compute node. If this happens, a POST message Booted from
backup UEFI image is displayed, the check log LED is lit, and an automatic BIOS recovery (ABR) condition
occurs. The backup page version might not be the same as the primary page version. You can then recover
or restore the original primary page UEFI.

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from
what is described in this document.

To recover the UEFI code and restore the compute node operation to the primary page, complete the
following steps:
Step 1. Update the UEFI code (see “Updating firmware and device drivers” on page 21).
Step 2. Restart the compute node.
Step 3. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The
compute node boots from the primary bank.

Note: The prompt to press F3 is displayed only if the compute node boots from the backup page
because of an ABR condition.

22 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
If the attempt to flash the primary page results in the compute node not booting and the check log LED is not
lit, you can manually restore the UEFI code. To manually restore the UEFI code, complete the following
steps.

Note: If the check log LED is lit, the compute node is booting from the backup image, and changing the boot
backup UEFI switch to the On position changes nothing.
1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 791.
2. Turn off the compute node (see “Turning off the compute node” on page 17).
3. Remove the compute node from the Lenovo Flex System chassis (see “Removing a compute node from
a chassis” on page 792).
4. Remove the cover (see “Removing the compute node cover” on page 799).
5. Locate the boot backup UEFI switch on the switch block and change the switch to the On position (see
“System-board switches” on page 19).
6. Replace the cover and reinstall the compute node in the Lenovo Flex System chassis (see “Installing the
compute node cover” on page 801 and “Installing a compute node in a chassis” on page 793).
7. Update the UEFI code (see “Updating firmware and device drivers” on page 21).
8. Turn off the compute node and remove it from the Lenovo Flex System chassis (see “Turning off the
compute node” on page 17 and “Removing a compute node from a chassis” on page 792).
9. Remove the cover of the compute node (see “Removing the compute node cover” on page 799).
10. Locate the boot backup UEFI switch on the switch block and change the switch to the Off position (see
“System-board switches” on page 19).
11. Replace the cover and reinstall the compute node in the Lenovo Flex System chassis (see “Installing the
compute node cover” on page 801 and “Installing a compute node in a chassis” on page 793).
12. Restart the compute node (see “Turning on the compute node” on page 16).

Important: If you are unable to manually restore the UEFI code after several attempts, replace the system-
board assembly (see “Removing and replacing the system-board assembly” on page 861).

Configuring the compute node


Use this information to configure the compute node.

To perform a typical initial configuration, complete the following steps.

Note: To configure a compute node, you configure the IP address of the IMM through the CMM web
interface. For more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/
cmm_user_guide.html.
Step 1. Configure the Unified Extensible Firmware Interface (UEFI) firmware for the compute node by using
the Setup utility (see “Using the Setup utility” on page 24) or the Advanced Setup Utility (ASU) (see
https://support.lenovo.com/solutions/lnvo-asu).

For more information about firmware configuration options, see http://download.lenovo.com/


servers/mig/systems/support/system_x/introducing_uefi-compliant_firmware_on_ibm_system_
x.1.2.pdf.
Step 2. Set the boot protocol by using the Setup utility (see “Setting the boot protocol to boot from legacy
devices using the Setup utility” on page 30).

You can temporarily redefine the boot order by using the Boot Selection menu program (see “Using
the Boot Selection Menu program” on page 31).
Step 3. Configure the RAID array.

Chapter 2. Configuring 23
You can install up to two hard disk drives in the compute node and implement RAID level-0
(striping) or RAID level-1 (mirroring) arrays in operating systems that are listed on the ServerProven
list at http://www.lenovo.com/serverproven/. For the compute node, you must configure the RAID
by using the LSI Configuration Utility program (see “Using the LSI Logic Configuration Utility” on
page 35).

If an optional RAID expansion adapter is installed, you can use it to control all the hard disk drives
that are installed in the compute node. See the documentation that comes with the expansion
adapter for information about how to configure the RAID array.

Important: You must create the RAID array before you install the operating system on the compute
node.
Step 4. Configure the integrated management module II (IMM2), using the Setup utility or the Advanced
Settings Utility (ASU).
Step 5. Update the compute node firmware (see “Updating firmware and device drivers” on page 21).

Notes:
1. If you use Flex System Manager Update Manager to update the firmware, you can optionally
start the operating-system installation while the firmware updates are installed. It is normal
operation for the initial firmware updates to take an unusual length of time.
2. If the Chassis Management Module (CMM) and the compute nodes are set up to use DHCP
and the CMM loses connectivity to the network, the CMM attempts to acquire a new IP
address when network connectivity is restored. The compute nodes will not attempt to acquire
an IP address again; they will continue to use their original IP addresses. Therefore, if you
experience network problems on compute nodes after connectivity between the CMM and the
network is restored, you might have to reset the system-management processor in each of the
compute nodes in the chassis (including the management node). See “Connectivity problems”
on page 769 for more information.

After you configure the compute node, you can install the operating system and update device drivers (see
Chapter 3 “Installing the operating system” on page 37 for more information).

Using the Setup utility


Use these instructions to start the Setup utility.

You can access the Setup utility remotely through the CMM web interface. From the CMM web interface,
select Launch Compute Node Console. For more information, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cmm_user_guide.html. All fields and options are described in the CMM web
interface online help.
To start the Setup utility locally, complete the following steps:
Step 1. If the compute node is turned on, turn off the compute node (see “Turning off the compute node”
on page 17).
Step 2. If necessary, connect a keyboard, monitor, and mouse to the console breakout cable and connect
the console breakout cable to the compute node.
Step 3. Turn on the compute node (see “Turning on the compute node” on page 16).
Step 4. When the prompt Press <F1> Setup is displayed, press F1. If you have set an administrator
password, you must type the administrator password to access the full Setup utility menu. If you do
not type the administrator password, a limited Setup utility menu is available.
Step 5. Follow the instructions on the screen.

24 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The following menu items are on the Setup utility main menu. Depending on the version of the Unified
Extensible Firmware Interface (UEFI), some menu items might differ slightly from these descriptions.
• System Information
Select this choice to view information about the compute node. When you make changes through other
choices in the Setup utility, some of those changes are reflected in the system information; you cannot
change settings directly in the system information. This choice is on the full Setup utility menu only.
– System Summary
Select this choice to view configuration information, including the ID, speed, and cache size of the
microprocessors, machine type and model of the compute node, the serial number, the system
Universally Unique Identifier (UUID), and the amount of installed memory.
– Product Data
Select this choice to view the system-board identifier, the revision level or issue date of the firmware,
the integrated management module II and diagnostics code, and the version and date.
This choice is on the full UEFI Setup utility menu only.
• System Settings
Select this choice to view or change the compute node component settings.
– Adapters and UEFI Drivers
Select this choice to view information about the adapters and UEFI device drivers in the compute node.

Note: Before you configure a UEFI-compatible device, update the firmware for your compute node.
See “Updating firmware and device drivers” on page 21 for information about how to update the
firmware for your compute node.
To configure a UEFI-compatible expansion adapter, complete the following steps:
1. Select Please refresh this page first and press Enter.
2. Select the device driver that you want to configure, and press Enter.
3. When you have finished changing settings, press Esc to exit from the program; select Save to save
the settings that you have changed.
– Processors
Select this choice to view or change the microprocessor settings.
– Memory
Select this choice to view or change the memory settings.
If a memory error is detected during POST or memory configuration, the compute node automatically
disables the failing pair of memory connectors and continues operating with reduced memory. After the
problem is corrected, you must manually enable the memory connectors. Select System Memory
Details and use the arrow keys to highlight the pair of memory connectors that you want to enable;
then, set the connectors to Enable.
– Devices and I/O Ports
Select this choice to view or change assignments for devices and input/output (I/O) ports. You can
configure the remote console redirection and enable or disable integrated Ethernet controllers. If you
disable a device, it cannot be configured, and the operating system cannot detect it (disabling a device
is equivalent to disconnecting the device).
You can also choose to enable or disable adapter option ROM support. Disabling support can
potentially improve the time it takes the compute node to start.
– Power
Select this choice to view or change the power scheme settings.

Chapter 2. Configuring 25
– Operating Modes
Select this choice to determine operational settings, such as operating mode (acoustic, efficiency, or
performance) and memory speed.
– Legacy Support
Select this choice to view or set legacy support.

Notes:
– Legacy mode is not supported under Microsoft Windows Server 2012 and Microsoft Windows
Server 2012 R2
– In the legacy mode, the system has limited ROM space for installed options. Legacy PXE boot
supports up to four network interface card (NIC) ports. If more than four NIC ports are occupied,
legacy PXE boot will not be attempted on the fifth NIC port and following ports. There are two ways
to enable legacy PXE boot on the desired NIC ports:
1. Prioritize the desired NIC connectors by changing the ROM execution Order.
• The path to ROM execution Order: Main menu>System Settings>Devices and I/O
Ports>Set Option ROM Execution Order>ROM execution Order
2. Disable the NIC connector's legacy option ROM that you do not use from the Enable/Disable
Adapter Option ROM Support menu to prioritize the desired NIC port to be functional 4 ports.
• The path to Enable/Disable Adapter Option ROM Support: Main menu>System
Settings>Devices and I/O Ports>Enable/Disable Adapter Option ROM support
– Force Legacy Video on Boot
Select this choice to enable or disable force INT video support, if the operating system does not
support UEFI video output standards. The default is Enable.
– Rehook INT
Select this choice to enable or disable devices from taking control of the boot process. The default is
Disable.
– Legacy Thunk Support
Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are not UEFI
compliant. The default is Enable.
– Infinite Boot Retry
Select this choice to enable or disable UEFI to infinitely retry the legacy boot order.
– Non-Planar PXE
Select this choice to enable or disable non-system-board PXE for legacy mode.
• System Security
Select this option to view or change the following system security configuration.
– Physical Presence Policy Configuration
Select this choice to choose from the following Physical Presence Policy options.
– Enable/Disable: select this option to enable/disable Physical Presence Policy. Default is Enable.
– Asserted: select this option to set Physical Presence for a duration (in minutes) or turn it off. Default
is De-asserted.
– Input minutes for assertion: select this option to input a number from 0~100 which stands for the
number of minutes Remote Physical Presence is asserted. Physical Presence Policy has to be
enabled before this option is available.
– Refresh assert status: select this option to view the current status of asserting.

26 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Rollback Configuration
Select this choice to allow (enable)/forbid(disable) rolling back to an older version of UEFI. Default is
Enable.
– Secure Boot Configuration
Select this choice to choose from the following Secure Boot options.
– Enable/Disable: select this option to enable/disable Secure Boot. Default is Disable.
– Secure Boot Mode: select this option to choose a mode of Secure Boot. Default is Standard
Mode.
• Standard Mode: standard mode of Secure Boot.
• Custom Secured Boot Mode: the following options are available in this mode:
– Display Secure Boot Option ROM error: to show a list of devices in the server that are not
signed for Secure Boot.
– PK (platform key) options: to enroll/delete PK
– KEK (Key Enrollment Key) options: to enroll/delete KEK
– DB (Signatures Database) options: to enroll/delete DB
– DBX (Revoked Signatures Database) options: to enroll/delete DBX
– Trusted Platform Module (TPM 1.2/2.0)
The node supports both TPM 1.2 and 2.0. Select this choice to view, change the settings of TPM 1.2/
2.0, or update TPM firmware from 1.2 to 2.0/2.0 to 1.2.
– Update to TPM 2.0 Complaint (TPM 1.2)/Update to TPM 1.2 Complaint (TPM 2.0): to update
TPM from 1.2 to 2.0 or from 2.0 to 1.2. System reboot is required to complete this procedure.

CAUTION:
1. Due to security consideration, do not boot a legacy OS when upgrading TPM chip
firmware from 1.2 to 2.0.
2. The maximal number of TPM firmware updates is 128, and TPM version cannot be
updated any more after the limit is reached.
– TPM Firmware Version: to view current TPM firmware version.
– TPM Physical Presence: to view TPM physical presence.
– TPM Device State (TPM1.2 only): to activate/deactivate TPM.
– Refresh TPM status: to get the current status of TPM.
– TPM Force Clear (TPM 1.2)/TPM2 Operation (TPM 2.0): to force clearing TPM data.
• Integrated Management Module
Select this choice to view or change the settings for the integrated management module II (IMM2).
– Commands on USB Interface
Select this choice to specify whether the Ethernet over USB interface is enabled or disabled.

Note: This option is primarily for older operating systems that have problems with USB
communications device class (CDC) Ethernet interfaces. Disabling this option will cause the following
issues:
– Online update packages will not work.
– Updates that use Bootable Media Creator (BoMC) will not work because BoMC uses the LAN over
USB interface.

Chapter 2. Configuring 27
– You must install the IPMI device driver to use the Advanced Settings Utility (ASU) to change the
IMM2 or UEFI configuration.
– You cannot set the IMM2 OS loader watchdog.
– Network Configuration
Select this choice to view the system-management network interface port, IMM2 MAC address, current
IMM2 IP address, and host name; define the static IMM2 IP address, subnet mask, and gateway
address; specify whether to use the static IP address or have DHCP assign the IMM2 IP address; save
the network changes; and reset the IMM2.
– Reset IMM to Defaults
Select this choice to restore the IMM2 to the manufacturing default settings. The IMM2 controller
restarts after you restore the settings.
– Reset IMM
Select this choice to restart the IMM2 controller.
• Recovery
Select this choice to view or change the system recovery parameters.
– POST Attempts
Select this choice to define the number of times to attempt POST before invoking the recovery
procedures. For more information, see “Nx boot failure” on page 30.
– System Recovery
Select this choice to configure the recovery settings.
– POST Watchdog Timer
Select this choice to view or enable the POST watchdog timer.
– POST Watchdog Timer Value
Select this choice to view or set the POST loader watchdog timer value.
– Reboot System on NMI
Select this choice to enable or disable restarting the system whenever a nonmaskable interrupt
(NMI) occurs. The default is Disable.
• Storage
Select this choice to view or change the storage device settings.
• Network
Select this choice to view or change the network device options, such as iSCSI.
• Driver Health
Select this choice to view the health status of the controllers as reported by the device drivers. You can
select to perform a repair action on a device driver.
• Date and Time
Select this choice to set the date and time for the compute node. The date is set in month/day/year
format. The time is set in 24-hour format (hour:minute:second).
This choice is on the full UEFI Setup utility menu only.
• Start Options
Select this choice to view or change the startup sequence. The startup sequence specifies the order in
which the compute node checks devices to find a boot record. The compute node starts from the first
boot record that it finds. If the compute node has an optional I/O adapter with Wake on LAN (WOL)
installed, WOL software, and the operating system supports Wake on LAN functions, you can specify a
startup sequence for the Wake on LAN functions. For example, you can define a startup sequence that

28 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
checks for a disc in the CD or DVD drive, then checks the hard disk drive, and then checks a network
adapter.
This choice is on the full UEFI Setup utility menu only.
• Boot Manager
Select this choice to view, add, delete, or change the device boot priority, boot from a file, select a one-
time boot, or reset the boot order to the default setting.
Select Boot Modes to view or change the boot settings. You can set the boot mode and choose UEFI
operating-system support only, legacy operating-system support only, or UEFI and legacy operating-
system support.

Note: If you select the legacy-only boot mode (which makes boot time much faster), you will not be able to
activate any Features on Demand (FoD) keys.
• System Event Logs
Select this choice to access the System Event Manager, where you can view the POST event log and the
system-event log.
The POST event log contains the three most recent error codes and messages that were generated during
POST.
The system-event log contains POST and system management interrupt (SMI) events and all events that
are generated by the baseboard management controller that is embedded in the integrated management
module II.
Important: If the system-error LED on the front of the compute node is lit but there are no other error
indications, clear the system-event log. Also, after you complete a repair or correct an error, clear the
system-event log to turn off the system-error LED on the front of the compute node.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the UEFI diagnostic codes.
– System Event Log
Select this choice to view the system-event log.
– Clear System Event Log
Select this choice to clear the system-event log.
• User Security
Select this choice to set, change, or clear passwords.
You can set, change, and delete a power-on password and an administrator password through this
selection. If you set a power-on password, you must type the power-on password to complete the system
startup and to have access to the Configuration/Setup utility menu.
You can use any combination of up to from 6 to 20 characters (A - Z, a - z, and 0 - 9) for passwords. Keep
a record of your password in a secure place.
If you forget the power-on password, you can regain access to the compute node by using the power-on
password override switch (see “System-board switches” on page 19).

Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
You can also regain access to the compute node by removing the CMOS battery and then reinstalling it
(see “Removing the CMOS battery” on page 811 and “Installing the CMOS battery” on page 812).

Important: Removing the CMOS battery clears the settings in CMOS memory.
• Save Settings
Select this choice to save the changes that you have made in the settings.

Chapter 2. Configuring 29
• Restore Settings
Select this choice to cancel the changes that you have made in the settings and restore the previous
settings.
• Load Default Settings
Select this choice to cancel the changes that you have made in the settings and restore the manufacturing
default settings.
• Exit Setup
Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in
the settings, you are asked whether you want to save the changes or exit without saving them.

Nx boot failure
Configuration changes, such as added devices or adapter firmware updates, and firmware or application
code problems can cause the compute node to fail the power-on self-test (POST).

If the compute node fails POST, it responds in either of the following ways:
• The compute node restarts automatically and attempts POST again.
• The compute node hangs and you must manually restart the compute node for the compute node to
attempt POST again.
After a specified number of consecutive attempts (automatic or manual), the Nx boot failure feature causes
the compute node to revert to the default UEFI configuration and start the Setup utility, so that you can make
the necessary corrections to the configuration and restart the compute node. If the compute node is unable
to successfully complete POST with the default configuration, there might be a problem with the system
board.

To specify the number of consecutive restart attempts that will trigger the Nx boot failure feature in the Setup
utility, click System Settings ➙ Recovery ➙ Post Attempts. The available options are 3, 6, 9 and Disable.

Setting the boot protocol to boot from legacy devices using the Setup
utility
To use the Setup utility to configure the boot protocol to boot from a non-UEFI legacy network device for all
PXE boot attempts, complete the following steps:

Note: This option disables UEFI ROMs from loading and enables the compute node to boot in legacy mode
only.

Step 1. Connect a keyboard, monitor, and mouse to the console breakout cable and connect the console
breakout cable to the compute node.
Step 2. Turn on the compute node (see “Turning on the compute node” on page 16).
Step 3. When the prompt Press <F1> Setup is displayed, press F1. If you have set an administrator
password, you must type the administrator password to access the full Setup utility menu. If you do
not type the administrator password, a limited Setup utility menu is available.
Step 4. From the Setup utility main menu, select Boot Manager.
Step 5. Select Boot Modes; then select Legacy Only.
Step 6. Press Esc twice to return to the Boot Manager menu.
Step 7. Select Change Boot Order and move the non-UEFI legacy network device to the top of the boot
order.
Step 8. Press Esc twice to return to the Setup utility main menu.

30 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 9. Select Save Settings and then select Exit Setup.

To use the Setup utility to configure the boot protocol to boot from a non-UEFI legacy network device for the
next boot only, complete the following steps:

Step 1. Connect a keyboard, monitor, and mouse to the console breakout cable and connect the console
breakout cable to the compute node.
Step 2. Turn on the compute node (see “Turning on the compute node” on page 16).
Step 3. When the prompt Press <F1> Setup is displayed, press F1. If you have set an administrator
password, you must type the administrator password to access the full Setup utility menu. If you do
not type the administrator password, a limited Setup utility menu is available.
Step 4. From the Setup utility main menu, select Boot Manager.
Step 5. Select Add Boot Option; then select Generic Boot Option.
Step 6. Select Legacy Only.
Step 7. Press Esc three times to return to the Setup utility main menu.
Step 8. Select Save Settings and then select Exit Setup.

Using the Boot Selection Menu program


The Boot Selection Menu program is a built-in, menu-driven configuration utility program that you can use to
temporarily redefine the first startup device without changing settings in the Setup utility.

To use the Boot Selection Menu program, complete the following steps:
Step 1. Connect a keyboard, monitor, and mouse to the console breakout cable, and connect the console
breakout cable to the compute node.
Step 2. Turn on the compute node (see “Turning on the compute node” on page 16).
Step 3. Press F12 (Select Boot Device). If a bootable USB mass storage device is installed, a submenu
item (USB Key/Disk) is displayed.
Step 4. Use the Up Arrow and Down Arrow keys to select an item from the Boot Selection Menu and press
Enter.

The next time the compute node starts, it returns to the startup sequence that is set in the Setup utility.

Note: If no functioning boot device is available, the system would shut down automatically after 50 failed
booting attempts.

Updating the Universally Unique Identifier (UUID) and DMI/SMBIOS data


with vital product data
After the system board is replaced, you must update the Universally Unique Identifier (UUID) and DMI/
SMBIOS data with vital product data (VPD).

You can use the Advanced Settings Utility (ASU) and any of the following access methods:
• Locally (in-band)
– Through the Keyboard Controller Style (KCS) interface
– Through the LAN over USB interface
• Remotely over a LAN

You can use the ASU under any supported operating system, or you can use the Bootable Media Creator or
a Windows- or Linux-based toolkit to create bootable media that contains the ASU. For information about

Chapter 2. Configuring 31
the ASU and instructions for downloading and unpacking the ASU code, see https://support.lenovo.com/
solutions/lnvo-asu and the Advanced Settings Utility User's Guide.

The following sections provide instructions for updating the UUID and DMI/SMBIOS data, using the different
methods for accessing the IMM2. The following conventions apply to the command syntax:
• Variables are shown in italics.
• Optional parameters are enclosed in brackets ([ ]). Do not type the brackets in the commands. If you omit
an optional parameter, the default is used.
• Although the command syntax is shown in mixed case, the commands are not case sensitive.

Locally: Keyboard Controller Style (KCS)


This access method uses the IPMI/KCS interface. The IPMI driver must be installed; with some operating
systems, the IPMI driver is installed by default. The ASU provides the corresponding mapping layer.

To update the UUID, in the ASU command-line interface, enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoUUID uuid


where uuid is the user-assigned hexadecimal value, up to 16 bytes, that identifies the compute node.
To update the DMI/SMBIOS data, complete the following steps:
Step 1. In the ASU command-line interface, enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoProdName xxxxyyy

Important: The default machine type and model number in the system-board firmware might not
be the machine type and model number of the compute node. Make sure that you enter the correct
machine type and model number.

where:

xxxx
is the 4-digit machine type of the compute node.
yyy
is the 3-digit model number of the compute node.
Step 2. Enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoSerialNum zzzzzzz

where zzzzzzz is the 7-character serial number of the compute node.


Step 3. Enter the following command:

asu set SYSTEM_PROD_DATA.SysEncloseAssetTag


aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the compute


node.
Step 4. Restart the IMM.
Step 5. Restart the server.

Locally: LAN over USB


If you omit any optional parameter, the default value is used. If one or more default values are used and the
ASU cannot access the IMM2 by using the LAN over USB access method, the ASU automatically uses the
KCS access method.

32 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
To update the UUID, in the ASU command-line interface, enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoUUID uuid


[--user userid][--password password]
where:
uuid
is the user-assigned hexadecimal value, up to 16 bytes, that identifies the compute node.
userid
is the IMM2 account name (1 of 12 accounts). The default is USERID.
password
is the IMM2 account password (1 of 12 accounts). The default is PASSW0RD (with a zero, not the letter
O).
To update the DMI/SMBIOS data, complete the following steps:
Step 1. In the ASU command-line interface, enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoProdName xxxxyyy


[--user userid][--password password]

Important: The default machine type and model number in the system-board firmware might not
be the machine type and model number of the compute node. Make sure that you enter the correct
machine type and model number.

where:

xxxx
is the 4-digit machine type of the compute node.
yyy
is the 3-digit model number of the compute node.
userid
is the IMM2 account name (1 of 12 accounts). The default is USERID.
password
is the IMM2 account password (1 of 12 accounts). The default is PASSW0RD (with a zero, not
the letter O).
Step 2. Enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoSerialNum zzzzzzz


[--user userid][--password password]

where zzzzzzz is the 7-character serial number of the compute node.


Step 3. Enter the following command:

asu set SYSTEM_PROD_DATA.SysEncloseAssetTag


aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
[--user userid][--password password]

where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the compute


node.
Step 4. Restart the IMM.
Step 5. Restart the server.

Chapter 2. Configuring 33
Remotely over a LAN
If you omit any optional parameter, the default value is used.

To update the UUID, in the ASU command-line interface, enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoUUID uuid --host ipaddress


[--user userid][--password password
where:
uuid
is the user-assigned hexadecimal value, up to 16 bytes, that identifies the compute node.
ipaddress
is the external LAN IP address of the IMM2.
userid
is the IMM2 account name (1 of 12 accounts). The default is USERID.
password
is the IMM2 account password (1 of 12 accounts). The default is PASSW0RD (with a zero, not the letter
O).
To update the DMI/SMBIOS data, complete the following steps:
Step 1. In the ASU command-line interface, enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoProdName xxxxyyy --host ipaddress


[--user userid][--password password]

Important: The default machine type and model number in the system-board firmware might not
be the machine type and model number of the compute node. Make sure that you enter the correct
machine type and model number.

where:

xxxx
is the 4-digit machine type of the compute node.
yyy
is the 3-digit model number of the compute node.
ipaddress
is the external LAN IP address of the IMM2.
userid
is the IMM2 account name (1 of 12 accounts). The default is USERID.
password
is the IMM2 account password (1 or 12 accounts). The default is PASSW0RD (with a zero, not
the letter O).
Step 2. Enter the following command:

asu set SYSTEM_PROD_DATA.SysInfoSerialNum zzzzzzz --host ipaddress


[--user userid][--password password]

where zzzzzzz is the 7-character serial number of the compute node.


Step 3. Enter the following command:

asu set SYSTEM_PROD_DATA.SysEncloseAssetTag


aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa --host ipaddress

34 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
[--user userid][--password password

where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the compute


node.
Step 4. Restart the IMM.
Step 5. Restart the server.

Configuring a RAID array


Use this information to configure a RAID array.

Configuring a RAID array applies only to a compute node in which two or more hard disk drives are installed.

Note: When you configure a RAID array, the hard disk drives must use the same type of interface and must
have identical capacity and speed.

RAID level-0 (striping) can be configured on a compute node with a single hard disk drive installed. A
minimum of two disk drives must be installed to implement and manage RAID level-1 (mirroring) arrays in
operating systems that are listed on the ServerProven list at http://www.lenovo.com/serverproven/. For the
compute node, you must configure the RAID by using the LSI Configuration Utility program.

If an optional RAID expansion adapter is installed, you can use it to control all of the hard disk drives that are
installed in the compute node. See the documentation that comes with the expansion adapter for information
about how to configure the RAID array.

Important: You must create the RAID array before you install the operating system on the compute node.

You can use the LSI Logic Configuration Utility program to configure the hard disk drives and the SAS
controller. To start the LSI Logic Configuration Utility, see “Using the LSI Logic Configuration Utility” on page
35.

Using the LSI Logic Configuration Utility


Use these instructions to start the LSI Logic Configuration Utility.

You can use the LSI Logic Configuration Utility to perform the following tasks:
• Set the device boot order
• Add or remove devices from the boot list
• Manage the RAID configuration

Note: The hard disk drives in the RAID configuration must use the same type of interface and must have
identical capacity and speed.

To start the LSI Logic Configuration Utility, complete the following steps:
Step 1. Connect a keyboard, monitor, and mouse to the console breakout cable and connect the console
breakout cable to the compute node.
Step 2. Turn on the compute node (see “Turning on the compute node” on page 16).
Step 3. When the prompt Press <F1> Setup is displayed, press F1. If you have set an administrator
password, you must type the administrator password to access the full Setup utility menu. If you do
not type the administrator password, a limited Setup utility menu is available.
Step 4. From the Setup utility main menu, select System Settings; then select Storage.
Step 5. Use the arrow keys to select the controller from the list of adapters; then, press Enter.

Chapter 2. Configuring 35
Step 6. Follow the instructions on the screen to change the settings of the selected items; then, press
Enter. If you select SAS Topology or Advanced Adapter Properties, additional screens are
displayed.

Features on Demand
This topic provides information about Features on Demand.

Features on Demand provides optional software that is available for the compute node and other Lenovo
Flex System resources. Features on Demand provides a convenient way for you to activate optional software
through the Flex System Manager management software (if installed), the IMM2 interface, or the CMM web
interface. Any Features on Demand software that you ordered with your compute node is preactivated and
does not require manual activation.

If you did not order Features on Demand software when you ordered the compute node, you can purchase
Features on Demand as you would any other optional software or hardware. Instructions for obtaining an
activation key are provided with your purchase of a Features on Demand authorization code.

For information about Features on Demand, see https://fod.lenovo.com/lkms.

Important:
1. If the compute node is configured in the Setup utility to boot in legacy mode, you must leave UEFI option
ROM initialization enabled for devices for which Features on Demand feature keys are installed.
2. After you install an activation key for the first time, you might have to restart the compute node for the
Feature on Demand to become active. See the documentation that comes with the software for specific
activation instructions.
3. Make sure that the UEFI code, IMM2 firmware, and all other firmware in the compute node is at the level
that supports the Feature on Demand software.

36 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 3. Installing the operating system
Use these instructions to install the operating system on the compute node.

To determine which operating systems are supported, see http://www.lenovo.com/serverproven/.

Provisioning is the set of actions that you take to install the operating system. To install the operating system
on a compute node, you can use any of the following methods:
• Lenovo ServerGuide Setup and Installation CD
Use the ServerGuide Setup and Installation CD to install a supported Microsoft Windows operating
system only. To provision a compute node with an operating system by using the ServerGuide Setup and
Installation CD, complete the following steps:
1. Download the ServerGuide Setup and Installation CD ISO image to a computer that is connected over
the management network to the Flex System Manager management software (if installed) that is
managing the compute node.
2. Connect to the Flex System Manager management software that is managing the Lenovo Flex
System chassis in which the compute node is installed.
3. From Flex System Manager Chassis Manager, select the compute node. In the Actions column,
select Remote Control.

Note: The user ID that you use to log in to Flex System Manager management software must have
sufficient user permissions to manage the compute node.
4. From the Remote Control session, mount the ServerGuide Setup and Installation CD bootable media
(using Remote Media). When the ServerGuide program prompts you to mount the operating-system
image, unmount the ServerGuide Setup and Installation CD and mount the operating-system image.
You can also install an ISO image of the operating system from an external or portable storage
device, such as a USB device, by using Remote Media. For more information, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.commontasks.doc/installing_os_on_xarchitecture_
compute_node_v1.2.pdf.
5. Start the compute node to boot the media and install the operating system.
• Lenovo ToolsCenter Bootable Media Creator
Use Lenovo ToolsCenter Bootable Media Creator to create an Lenovo ServerGuide Setup and Installation
CD for deploying Windows operating systems and updates from UpdateXpress System Packs. For more
information about the Lenovo Bootable Media Creator, see http://support.lenovo.com/downloads/
DS117986.
To provision a compute node with an operating system by using Lenovo ToolsCenter Bootable Media
Creator, complete the following steps:
1. Download Lenovo ToolsCenter Bootable Media Creator to a computer that is connected over the
management network to the Flex System Manager management software (if installed) that is
managing the compute node.
2. Connect to the Flex System Manager management software that is managing the Lenovo Flex
System chassis in which the compute node is installed.
3. From Flex System Manager Chassis Manager, select the compute node. In the Actions column,
select Remote Control.

Note: The user ID that you use to log in to Flex System Manager management software must have
sufficient user permissions to manage the compute node.

© Copyright Lenovo 2014, 2017 37


4. From the Remote Control session, mount the ServerGuide Setup and Installation CD bootable media
(using Remote Media). When the ServerGuide program prompts you to mount the operating-system
image, unmount the ServerGuide Setup and Installation CD and mount the operating-system image.
You can also install an ISO image of the operating system from an external or portable storage
device, such as a USB device, by using Remote Media. For more information, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.commontasks.doc/installing_os_on_xarchitecture_
compute_node_v1.2.pdf.
5. Start the compute node to boot the media and install the operating system.
• Lenovo XClarity Administrator
You can use the Lenovo XClarity Administrator (if available) to deploy operating systems and virtual
images to multiple compute nodes that do not already have an operating system installed. This function
allows you to deploy Red Hat Enterprise Linux (RHEL) including Kernel-based Virtual Machine (KVM),
VMware vSphere Hypervisor (ESXi) with Lenovo Customization, and Microsoft Windows 2012. For more
information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.
html.
• Flex System Manager management software
You can use Flex System Manager management software (if installed) to deploy operating system and
virtual images to multiple compute nodes that do not already have an operating system installed. This
function is limited to deploying VMware ESXi and RHEL Kernel-based Virtual Machine (KVM) hypervisors
to X-Architecture compute nodes. For more information, see https://forums.lenovo.com/t5/XClarity-
Ideation/Automated-Provisioning-Deployment-of-a-Flex-Compute-Node/idi-p/3638635.
• Lenovo ServerGuide Scripting Toolkit
The ServerGuide Scripting Toolkit is a collection of system-configuration tools and installation scripts that
you can use to deploy software to your compute node in a repeatable, predictable manner (see “Using
Lenovo ServerGuide Scripting Toolkit” on page 39).
• Operating-system installation instructions
Download the latest operating-system installation instructions and install the operating system.

Important: The operating system in the compute node must provide USB support for the compute node to
recognize and use the keyboard, mouse, and removable-media drives.

Using the ServerGuide Setup and Installation CD


The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are
designed for your compute node. The ServerGuide program detects the compute node model and optional
hardware devices that are installed and uses that information during setup to configure the hardware. The
ServerGuide program simplifies operating-system installations by providing updated device drivers and, in
some cases, installing them automatically.

You can download a free image of the ServerGuide Setup and Installation CD from https://support.lenovo.
com/solutions/lnvo-guide.

In addition to the ServerGuide Setup and Installation CD, you must have your operating-system CD to install
the operating system.

ServerGuide features
This information provides an overview of the ServerGuide features.

Features and functions can vary slightly with different versions of the ServerGuide program. To learn more
about the version that you have, start the ServerGuide Setup and Installation CD and view the online
overview. Not all features are supported on all compute node models.

38 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The ServerGuide program has the following features:
• An easy-to-use interface
• Diskette-free setup, and configuration programs that are based on detected hardware
• Device drivers that are provided for the compute node model and detected hardware
• Operating-system partition size and file-system type that are selectable during setup

The ServerGuide program performs the following tasks:


• Sets system date and time
• Detects installed optional hardware devices and provides updated device drivers for most adapters and
devices
• Provides diskette-free installation for supported Windows operating systems
• Includes an online readme file with links to tips for hardware and operating-system installation

Typical operating-system installation


This topic provides information about a typical ServerGuide operating-system installation.

The ServerGuide program can reduce the time it takes to install an operating system. It provides the device
drivers that are required for your hardware and for the operating system that you are installing. This section
describes a typical ServerGuide operating-system installation.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

1. After you have completed the setup process, the operating-system installation program starts. (You will
need your operating-system CD to complete the installation.)
2. The ServerGuide program stores information about the compute node model, IMM2, hard disk drive
controllers, and network adapters. Then, the program checks the CD for newer device drivers. This
information is stored and then passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are based on your operating-
system selection and the installed hard disk drives.
4. The ServerGuide program prompts you to insert your operating-system CD and restart the compute
node. At this point, the installation program for the operating system takes control to complete the
installation.

Installing the operating system without using ServerGuide


Use this information to install the operating system on the compute node without using ServerGuide.

If you have already configured the compute node hardware and you are not using the ServerGuide program
to install your operating system, you can download operating-system installation instructions for the
compute node from https://support.lenovo.com.

Using Lenovo ServerGuide Scripting Toolkit


The ServerGuide Scripting Toolkit is a collection of system-configuration tools and installation scripts that
you can use to deploy software to your Lenovo Flex System compute node in a repeatable, predictable
manner. When the ServerGuide Scripting Toolkit is used with Lenovo ServerGuide, it provides a total solution
for deploying Lenovo Flex System compute nodes in an unattended mode.

For more information about using the Lenovo ServerGuide Scripting Toolkit, see https://datacentersupport.
lenovo.com/us/en/ documents/LNVO-CENTER.

Chapter 3. Installing the operating system 39


40 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 4. Accessing the IMM2
Use this information to access the IMM2 remotely using the command-line interface, serial over LAN, or web
interface; or locally through the LAN over USB interface.

The integrated management module II (IMM2) is a second generation hardware control device that provides
enhanced systems-management processor functions, video controller, and remote presence function in a
single chip.

For more information about the IMM2, see https://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkservers/


imm_userguide.pdf.

Accessing the IMM2 remotely


This topic provides information about the remote systems-management capabilities.

The integrated management module II (IMM2) provides the following remote systems-management
capabilities:
• Command-line interface
The command-line interface provides direct access to systems-management functions through the IPMI
2.0 protocol. Use the command-line interface to issue commands to control the compute node power,
view system information, and identify the compute node. You can also save one or more commands as a
text file and run the file as a script.
For more information about the command-line interface, see https://download.lenovo.com/ibmdl/pub/pc/
pccbbs/thinkservers/imm_userguide.pdf.

Note: Remote IPMI and SNMP are disabled by default. To get IPMI access so that CMM can manage
IPMI/SNMP, create a local IMM user account (separate from the CMM accounts). When this local account
is created, the IPMI and SNMP ports are automatically opened.
• Serial over LAN
Establish a Serial over LAN (SOL) connection to manage compute nodes from a remote location. You can
remotely view and change the UEFI settings, restart the compute node, identify the compute node, and
perform other management functions. Any standard Telnet client application can access the SOL
connection.
See your operating-system documentation for information about SOL commands that you can enter by
using the command-line interface.
• Web interface
Use the secure IMM2 web interface to perform systems-management activities within a web browser. For
information about accessing the web interface, see “Logging on to the IMM2 web interface” on page 42.

Viewing the network access tag


Use information on the network access tag to access the IMM2, or by using the Setup utility or systems-
management software.

To access the web interface, you need the IP address of the IMM2. You can determine the IP address from
information shown on the network access tag. The network access tag is attached to the front of the
compute node and can be pulled to remove it from the compute node.

© Copyright Lenovo 2014, 2017 41


Note: If the network access tag is missing from the front of the compute node, you can also locate the MAC
address on a label located on the bottom of the compute node.

The front (top) of the network access tag lists the IPv6 link local address (LLA), as shown in the following
illustration.

Front
Link Local Address (LLA)
Place LLA Label Here

IPv4 instructions Rotate out and pull


on other side. to remove tag.
IMM Network Access: IPv6

The rear (bottom) of the network access tag lists the first of four MAC addresses assigned to the compute
node IMM (used for IPv4 access), as shown in the following illustration.

Rear

IMM Network Access: IPv4


Place MAC Label Here

The default IMM hostname is "IMM-" + the


last 12 characters of the MAC address.

The MAC address is also available through the Setup utility, the CMM cinstatus command, and the CMM
web interface.
• For more information about the Setup utility, see “Using the Setup utility” on page 24.
• For more information about the CMM cinstatus command, see the http://flexsystem.lenovofiles.com/
help/topic/com.lenovo.acc.cmm.doc/cli_command_cinstatus.html.
• From the CMM web interface, select Compute Nodes from the Chassis Management menu. For more
information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_user_
guide.html. All fields and options are described in the CMM web interface online help.

Your network administrator can use the LLA or MAC address to determine the IP address assigned to the
IMM by the DHCP server.

Logging on to the IMM2 web interface


To log on to the IMM2 web interface, complete the following steps.

Notes:
• The IMM2 user name and password must be provisioned through the CMM before being set up on the
IMM. See the User Accounts page (click Mgt Module Management > User Accounts) in the CMM web
interface or the CMM users command (see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.
cmm.doc/cli_command_ifconfig.html) for information
• To use tools such as Advanced Settings Utility (ASU) for out-of-band communications, you must define
local user accounts from the IMM web interface. To define local user accounts from the IMM web
interface, click IMM Management ➙ Users.

42 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The local user accounts are valid only for accessing the IMM web interface on this compute node.
However, if you back up the IMM configuration, that backup will not contain the local user accounts that
were created from the IMM user interface.
• If you are logging on to the IMM2 for the first time after installation, the IMM2 defaults to Dynamic Host
Configuration Protocol (DHCP). If a DHCP host is not available, the IMM2 assigns a static IP address
between 192.168.70.101 and 192.168.70.114, depending on the bay in which the compute node is
installed. You can also assign IP addresses using the CMM:
– To assign IP addresses using the CMM web interface, click Mgt Module Management ➙ Network ➙
Ethernet.
– To assign IP addresses using the CMM command-line interface, use the ifconfig command. For more
information about the CMM ifconfig command, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.acc.cmm.doc/cli_command_ifconfig.html.
• If the CMM and compute nodes are set to use DHCP, and the CMM loses connectivity to the network, the
CMM attempts to acquire a new IP address when network connectivity is restored. The compute nodes
will not attempt to acquire an IP address again and the compute node continues to use their existing IP
addresses. Therefore, if you experience network problems on compute nodes after connectivity between
the CMM and the network has been restored, you might need to reset the system-management processor
on each of the compute nodes in the chassis (including Flex System Manager management software, if it
is installed).
• The IMM2 logs you out of the web interface if your browser is inactive for the number of minutes that you
have specified for the timeout period. To modify the timeout period, from the IMM web interface, click
IMM Management > User > Global Login Settings > General.
1. Open a web browser and in the Address or URL field, type the IP address or host name of the IMM2 to
which you want to connect.
2. On the Login page, type the CMM user name and CMM password. You are then directed to the main
page of the IMM2 web interface. If you are using the IMM2 for the first time, you can obtain the user
name and password from your system administrator. All login attempts are documented in the IMM
event log.

IMM2 action descriptions


This topic provides information about the IMM2 functions available from the web interface.

Navigate to the top of the IMM2 window to perform activities with the IMM2. The title bar identifies the user
name that is logged in. The title bar allows you to configure Settings for the status screen refresh rate and a
custom trespass message, and Log out of the IMM2 web interface as shown in the following illustration.
Beneath the title bar are tabs that allow you to access various IMM2 functions, as listed in Table 3 “IMM2
actions” on page 44.

For more information about the IMM2 actions, see https://download.lenovo.com/ibmdl/pub/pc/pccbbs/


thinkservers/imm_userguide.pdf.

Chapter 4. Accessing the IMM2 43


Table 3. IMM2 actions

Tab Selection Description

System Status The System Status page allows you to view system status, active system
events, and hardware health information. It provides quick links to the
System Information, Server Power Actions, and Remote Control functions
of the Server Management tab, and allows you to view an image of the last
operating-system-failure screen capture.

Events Event Log The Event Log page displays entries that are currently stored in the IMM2
event log. The log includes a text description of system events that are
reported, including information about all remote access attempts and
configuration changes. All events in the log are time stamped, using the
IMM2 date and time settings. Some events also generate alerts, if they are
configured to do so. You can sort and filter events in the event log and
export them to a text file.

Event Recipients The Event Recipients page allows you to manage who will be notified of
system events. It allows you to configure each recipient, and manage
settings that apply to all event recipients. You can also generate a test event
to verify notification feature operation.

Service and Problems The Problems page allows you to view current unresolved problems that are
Support serviceable by the Support Center. You can also view the status of each
problem as related to its resolution.

Settings The Settings page configures your server to monitor and report service
events.
Download Service The Download Service Data page creates a compressed file of information
Data that can be used by Lenovo Support to assist you.

Server Server Firmware The Server Firmware page displays firmware levels and allows you to
Management update the IMM2 firmware, server firmware, and DSA firmware.

Remote Control The Remote Control page allows you to control the server at the operating
system level. It provides access to both Remote Disk and Remote Console
functionality. You can view and operate the server console from your
computer, and you can mount one of your computer disk drives, such as
the CD-ROM drive or the diskette drive, on the server. When you have
mounted a disk, you can use it to restart the server and to update firmware
on the server. The mounted disk appears as a USB disk drive that is
attached to the server.
Server Properties The Server Properties page provides access to various properties, status
conditions, and settings for your server. The following options are available
from the Server Properties page:
• The General Settings tab displays information that identifies the system
to operations and support personnel.
• The LEDs tab displays the status of all system LEDs. It also allows you to
change the state of the location LED.
• The Hardware Information tab displays server vital product data (VPD).
The IMM2 collects server information, server component information,
and network hardware information.
• The Environmentals tab displays voltage and temperature information for
the server and its components.
• The Hardware Activity tab displays a history of Field Replaceable Unit
(FRU) components that have been added to or removed from the system.

Server Power The Server Power Actions page provides full remote power control over
Actions your server with power-on, power-off, and restart actions.

44 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 3. IMM2 actions (continued)

Tab Selection Description

Cooling Devices The Cooling Devices page displays the current speed and status of cooling
fans in the server.
Power Modules The Power Modules page displays power modules in the system with status
and power ratings.

Local Storage The Local Storage page displays the physical structure and storage
configuration of a storage device.

Memory The Memory page displays the memory modules available in the system,
along with their status, type, and capacity. You can click on a module name
to display an event and additional hardware information for the memory
module. If you remove or replace a dual inline memory module (DIMM), the
server needs to be powered on at least once after the removal or
replacement to display the correct memory information.

Processors The CPUs page displays the microprocessors in the system, along with their
status and clock speed. You can click on a microprocessor name to display
events and additional hardware information for the microprocessor.

Adapters The Adapters page displays the hardware, firmware, and network adapter
information for adapters installed in the server.

Server Timeouts The Server Timeouts page allows you to manage server start timeouts to
detect and recover from server hang occurrences.

PXE Network Boot The PXE Network Boot page allows you to change the host server startup
(boot) sequence for the next restart to attempt a Preboot Execution
Environment (PXE)/Dynamic Host Configuration Protocol (DHCP) network
startup. The host startup sequence will be altered only if the host is not
under Privileged Access Protection (PAP).

Latest OS Failure The Latest OS Failure Screen page displays a screen image (when
Screen available), of the most recent operating system failure on the server. For
your IMM2 to capture operating system failure screens, the operating
system watchdog must be enabled.

Power The Server Power Management page allows you to manage power related
Management policies and hardware and contains the history of the amount of power used
by the server.

Scalable Complex The Scalable Complex page allows you to view and manage a scalable
complex.

IMM Management IMM Properties The IMM Properties page provides access to various properties and
settings for your IMM2. The following options are available from the IMM
Properties page:
• The Firmware tab provides a link to the Server Firmware section of Server
Management. You can also enable automated promotion of the IMM2
backup firmware from this tab.
• The IMM Date and Time Settings tab allows you to view and configure
date and time settings for the IMM2.
• The Serial Port tab configures the IMM2 serial port settings. These
settings include the serial port baud rate used by the serial port
redirection function and the key sequence to switch between the serial
redirection and CLI modes.

Chapter 4. Accessing the IMM2 45


Table 3. IMM2 actions (continued)

Tab Selection Description

Users The Users page configures the IMM2 login profiles and global login settings.
You can also view user accounts that are currently logged in to the IMM2.
Global login settings include enabling Lightweight Directory Access
Protocol (LDAP) server authentication, setting the web inactivity timeout,
and customizing the account security settings.

Network The Network Protocol Properties page provides access to networking


properties, status, and settings for your IMM2:
• The Ethernet tab manages how the IMM2 communicates using Ethernet.
• The SNMP tab configures the SNMPv1 and SNMPv3 agents.
• The DNS tab displays the DNS servers that the IMM2 interacts with.
• The DDNS tab enables or disables and configures Dynamic DNS for the
IMM2.
• The SMTP tab configures SMTP server information used for alerts sent
via email.
• The LDAP tab configures user authentication for use with one or more
LDAP servers.
• The Telnet tab manages Telnet access to the IMM2.
• The USB tab controls the USB interface used for in-band communication
between the server and the IMM2. These settings do not affect the USB
remote control functions (keyboard, mouse, and mass storage).
• The Port Assignments tab allows you to change the port numbers used
by some services on the IMM2.

Security The IMM Security page provides access to security properties, status, and
settings for your IMM2:
• The HTTPS Server tab allows you to enable or disable the HTTPS server
and manage its certificates.
• The CIM Over HTTPS tab allows you to enable or disable CIM over
HTTPS and manage its certificates.
• The LDAP Client tab allows you to enable or disable LDAP security and
manage its certificates.
• The SSH Server tab allows you to enable or disable the SSH server and
manage its certificates.
• The Cryptography Management tab allows you to configure the IMM2
firmware to comply with the requirements of SP 800-131A.

IMM Configuration The IMM Configuration page displays a summary of the current IMM2
configuration settings.

Restart IMM The Restart IMM page allows you to reset the IMM2.

Reset IMM to
factory defaults... The Reset IMM to factory defaults... page allows you to reset the
configuration of the IMM2 to the factory defaults.

Attention: When you click Reset IMM to factory defaults..., all


modifications that you have made to the IMM2 are lost.

Activation Key The Activation Key Management page allows you to manage activation keys
Management for optional IMM2 or server Features on Demand (FoD) features.

46 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Accessing the IMM2 using the LAN over USB interface
Unlike a baseboard management controller, the IMM2 does not require IPMI device drivers or USB daemons
for in-band IMM2 communication. Instead, a LAN over USB interface enables in-band communication to the
IMM2; the IMM2 hardware on the system board presents an internal Ethernet interface from the IMM2 to the
operating system. LAN over USB is also called the USB in-band interface in the IMM2 web interface.

The following table shows the IP addresses for the IMM2 and the host.

Table 4. LAN over USB addresses


Keyboard
Controller
IMM2 IP subnet Host subnet Style (KCS)
IMM2 IP address mask Host address Host subnet mask address
169.254.95.118 255.255.255.0 169.254.95.120 169.254.95.0/24 255.255.255.0 0x0CC0

Potential conflicts with the LAN over USB interface


In some situations, the LAN over USB interface can conflict with certain network configurations, applications,
or both. For example, Open MPI attempts to use all the available network interfaces on a server or compute
node. Open MPI detects the IMM2 LAN over USB interface and attempts to use it to communicate with other
systems in a clustered environment. The LAN over USB interface is an internal interface, so this interface
does not work for external communication with other systems in the cluster.

Resolving conflicts with the IMM2 LAN over USB interface


Use any of the following actions to resolve LAN over USB conflicts with network configurations and
applications.

Use one of the following methods to resolve LAN over USB conflicts.

Note: For conflicts with Open MPI, configure the application so that it does not attempt to use this interface.
• Take down the interface (run ifdown under Linux).
• Remove the device driver (run rmmod under Linux).
• Disable the LAN over USB interface from the CMM web interface.

Note: You cannot update the firmware for a compute node while the LAN over USB interface is disabled.
Before updating the firmware, you must re-enable the interface. After updating the firmware, you can
disable the interface again.
To disable the LAN over USB interface from the CMM web interface, complete the following steps.
1. Log in to the CMM web interface.
2. From the CMM web interface homepage click Chassis Management ➙ Compute Nodes.
3. Click the compute node ID.
4. Click the General tab.
5. Uncheck Enable Ethernet Over USB to disable the LAN over USB interface.

Configuring the LAN over USB interface manually


An IMM2 must be configured to use the LAN over USB interface. The firmware update package or Advanced
Settings Utility attempts to perform the setup automatically, if needed. If the automatic setup fails or if you
prefer to set up the LAN over USB manually, use one of the following processes.

Chapter 4. Accessing the IMM2 47


For more information about LAN over USB configuration on different operating systems, see http://
download.lenovo.com/servers/mig/systems/support/system_x/introducing_uefi-compliant_firmware_on_
ibm_system_x.1.2.pdf.

Installing the LAN over USB Windows device driver


When you install a Windows operating system, there might be an unknown RNDIS device in the Device
Manager. Lenovo provides a Windows INF file that identifies this device. The signed version of the INF file is
included in all of the Windows versions of the IMM2, UEFI, and DSA update packages. Complete the
following steps to install ibm_rndis_server_os.inf.

To install the LAN over USB device driver for Windows, complete the following steps.

Note: You only have to perform these steps if the compute node is running a Windows operating system and
the ibm_rndis_server_os.inf file has not been previously installed. The file only has to be installed once. It is
required by Windows operating systems to detect and use the LAN over USB functionality.
Step 1. Obtain a Windows version of the server or compute node UEFI code package (see “Updating
firmware and device drivers” on page 21 for more information).
Step 2. Extract the ibm_rndis_server_os.inf and device.cat files from the firmware update package and
copy them to the \WINDOWS\inf subdirectory.

Note: You can use the -x path command-line interface option to extract the files. For more
information about this option, see readme file that comes with the update package.
Step 3. (Windows 2003) Install the ibm_rndis_server_os.inf file by right-clicking the file and clicking Install.
This generates a PNF file of the same name in \WINDOWS\inf.

(Windows 2008) Click Computer Management ➙ Device Manager and find the RNDIS Device.
Click Properties ➙ Driver ➙ Reinstall driver. Point the server or compute node to the \Windows
\inf directory where it can find the ibm_rndis_server_os.inf file and install the device.
Step 4. Click Computer Management ➙ Device Manager. Right-click Network adapters and select
Scan for hardware changes. A small pop-up confirms that the Ethernet device is found and
installed. The New Hardware Wizard starts automatically.
Step 5. When you are prompted Can Windows connect to Windows Update to search for software?, select No,
not this time. Click Next to continue.
Step 6. When you are prompted What do you want the wizard to do?, select Install from a list or specific
location (Advanced). Click Next to continue.
Step 7. When you are prompted Please choose your search and installation options, select Don't search. I
will choose the driver to install. Click Next to continue.
Step 8. When you are prompted Select a hardware type, and then click Next, select Network adapters.
Click Next to continue.
Step 9. When you are prompted with the statement Completing the Found New Hardware Wizard, click Finish.
A new local area connection appears. If the message This connection has limited or no
connectivity is displayed, ignore this message.
Step 10. Return to the Device Manager. IBM USB Remote NDIS Network Device or Lenovo USB Remote
NDIS Network Device appears under Network Adapters.
Step 11. Use the Setup utility to view or set the IP address. See Table 4 “LAN over USB addresses” on page
47 for information about the IP addresses.
a. Connect a keyboard, monitor, and mouse to the console breakout cable and connect the
console breakout cable to the compute node.
b. Turn on the compute node (see “Turning on the compute node” on page 16).

48 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
c. When the prompt Press <F1> Setup is displayed, press F1. If you have set an administrator
password, you must type the administrator password to access the full Setup utility menu. If
you do not type the administrator password, a limited Setup utility menu is available.
d. Select System Settings → Integrated Management Module → Network Configuration.
e. Locate the IP address.
f. Exit from the Setup utility.

Installing the LAN over USB Linux device driver


Versions of Linux since RHEL5 Update 3 and SLES10 Service Pack 2 support the LAN over USB interface by
default. This interface is detected and displayed during the installation of these operating systems.

See Table 4 “LAN over USB addresses” on page 47 for information about the IP addresses.

Note: Older Linux distributions might not detect the LAN over USB interface, and might require manual
configuration. For information about configuring LAN over USB on specific Linux distributions, see http://
download.lenovo.com/servers/mig/systems/support/system_x/introducing_uefi-compliant_firmware_on_
ibm_system_x.1.2.pdf.

The IMM2 LAN over USB interface requires that the usbnet and cdc_ether device drivers be loaded. If the
drivers have not been installed, use modprobe to install them. When these drivers are installed, the IMM2
USB network interface is shown as a network device in the operating system. To discover the name that the
operating system has assigned to the IMM2 USB network interface, type:
dmesg | grep -i cdc ether

Chapter 4. Accessing the IMM2 49


50 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 5. Parts listing, Types 9532 and 2951
The following replaceable components are available for the Lenovo Flex System x240 M5 Compute Node
Types 9532 and 2951.

For an updated parts listing on the web, go to https://support.lenovo.com.

The system service label, which is on the cover of the server, provides a quick response (QR) code for mobile
access to service information. You can scan the QR code using a QR code reader and scanner with a mobile
device and get quick access to the Lenovo® Service Information website. The Lenovo Service Information
website provides additional information for parts installation and replacement videos, and error codes for
server support.

The following illustration shows the QR code for the Lenovo Flex System x240 M5 compute node.

Note: The illustrations in this document might differ slightly from your hardware.

© Copyright Lenovo 2014, 2017 51


Replaceable components consist of consumable parts, structural parts, and customer replaceable units
(CRUs):

52 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• Consumable parts: Purchase and replacement of consumable parts (components such as printer
cartridges, that have depletable life) is your responsibility. If Lenovo acquires or installs a consumable part
at your request, you will be charged for the installation.
• Structural parts: Purchase and replacement of structural parts (components such as the top cover) is
your responsibility. If Lenovo acquires or installs a structural part at your request, you will be charged for
the installation.
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request without a service contract, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for your compute node.

For part listing of PCIe and storage expansion node, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.acc.pme.doc/parts_listing.html and http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.
sen.doc/parts_listing.html.

For information about the terms of the warranty and getting service and assistance, see Warranty Information
document.

Table 5. Parts listing, Types 9532 and 2951

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

Heat sink, front microprocessor (use with microprocessors that are less 00AE666
3
than 135W)

Heat sink (vapor chamber), front microprocessor (use with microprocessors 00KJ000
3
that are 135W or higher)

Heat sink, rear microprocessor (use with microprocessors that are less than 00AE667
3
135W)

Heat sink (vapor chamber), rear microprocessor (use with microprocessors 00KJ001
3
that are 135W or higher)

4 Flex System Broadcom 10Gb NIC Adapter (option) 00AG532

4 Flex System EN6132 2-Port 40 Gb Ethernet Adapter (option) 90Y3485

4 Flex System CN4054 4-port 10 Gb Virtual Fabric Adapter (option) 90Y3557

4 Flex System IB6132 2-port FDR Infiniband Adapter (option) 00D8532

4 Flex System CN4022 2-Port 10 Gb Converged Network Adapter (option) 88Y5922

4 Flex System CN4052 2-port 10Gb Virtual Fabric Adapter (option) 00JY803

4 Flex System CN4052R 2-port 10Gb Virtual Fabric Adapter (option) 00AG543

4 Flex System CN4054S 4-port 10Gb Virtual Fabric Adapter (option) 00AG593

4 Flex System CN4058 8-Port 10 Gb Virtual Fabric Adapter (option) 94Y5163

4 Flex System CN4054R 10 Gb Virtual Fabric Adapter (option) 00MN789

4 Flex System 4-port 1 Gb FC Adapter (option) 49Y7902

4 Flex System FC3172 2-port 8 Gb FC Adapter (option) 69Y1941

4 Flex System FC5172 2-Port 16 Gb FC Adapter (option) 69Y1945

4 Flex System 2-port 8 Gb FC Adapter (option) 00MN779

Chapter 5. Parts listing, Types 9532 and 2951 53


Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

4 Flex System FC5024D 4-port 16 Gb FC Adapter (option) 95Y2382

4 Flex System FC5052 2-Port 16 Gb Network Adapter (option) 00Y5635

4 Flex System FC5054 4-Port 16 Gb Network Adapter (option) 00Y5637

4 Flex System FC5022 2-Port 16 Gb FC Adapter (option) 95Y2396

4 io3 1.25TB Enterprise Mainstream Flash Adapter 00YA801

4 io3 1.6TB Enterprise Mainstream Flash Adapter 00YA804

4 io3 3.2TB Enterprise Mainstream Flash Adapter 00YA807

4 io3 6.4TB Enterprise Mainstream Flash Adapter 00YA810

4 P3700 1.6TB Enterprise Performance NVMe Flash Adapter 00YA813

4 P3700 2TB Enterprise Performance NVMe Flash Adapter 00YA816

4 Flex System EN2024 4-port 1 Gb Ethernet Adapter 49Y7902

Memory, 16 GB (2Rx8, 8 Gbit, 1.2 V) PC4-19200 TruDDR4 2400 MHz, 01KN303


6
RDIMM
Memory, 32 GB (2Rx4, 8 Gbit, 1.2 V) PC4-17000 TruDDR4 2133 MHz, 95Y4810
6
RDIMM
Memory, 32 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz 46W0802
6
LRDIMM
Memory, 64GB (4Rx4, 8 Gbit, 1.2V) PC4-17000 TruDDR4 2133MHz 95Y4814
6
LRDIMM
Memory, 8GB (1Rx4, 1.2V) PC4-19200 CL17 TruDDR4 2400MHz LP 46W0823
6
RDIMM
Memory, 8GB (2Rx8, 1.2V) PC4-19200 CL17 TruDDR4 2400MHz LP 46W0827
6
RDIMM
Memory, 16GB (2Rx4, 1.2V) PC4-19200 CL17 TruDDR4 2400MHz LP 46W0831
6
RDIMM
Memory, 32GB (2Rx4, 1.2V) PC4-19200 CL17 TruDDR4 2400MHz LP 46W0835
6
RDIMM
Memory, 16 GB (2Rx8, 8 Gbit, 1.2V) PC4-19200 TruDDR4 2400 MHz 01KN303
6
RDIMM
7 Mounting sleeve, 1.8 inch solid-state drive (option) 00AE672

8 Filler, 1.8 inch solid-state drive (option) 00AE677

10 Hard-disk drive, 2.5 inch hot-swap SAS 146 GB 15K 6 Gbps (option) 42D0678

10 Hard-disk drive, 2.5 inch hot-swap SATA 250 GB 6 Gbit NL (option) 81Y9723

10 Hard-disk drive, 2.5 inch hot-swap SAS 300 GB, 10K 6 Gbps (option) 42D0638

10 Hard-disk drive, 2.5 inch hot-swap SAS 300 GB 15K 6 Gbps (option) 81Y9671

10 Hard-disk drive, 2.5 inch hot-swap SAS 300 GB 15K 6 Gbps (option) 00AJ082

10 Hard-disk drive, 2.5 inch hot-swap SAS 500 GB 6 Gbps NL (option) 42D0708

54 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

10 Hard-disk drive, 2.5 inch hot-swap SATA 500 GB 6 Gbit NL (option) 81Y9727

10 Hard-disk drive, 2.5 inch hot-swap SAS 600 GB, 10K 6 Gbps (option) 49Y2004

10 Hard-disk drive, 2.5 inch hot-swap SAS 900 GB 10K 6 Gbps (option) 81Y9651

10 Hard-disk drive, 2.5 inch hot-swap SAS 900 GB G3HS 01GV036

10 Hard-disk drive, 2.5 inch hot-swap SAS 1 TB 6 Gbps NL (option) 81Y9691

10 Hard-disk drive, 2.5 inch hot-swap SATA 1 TB 7200 6 Gbit NL (option) 81Y9731

10 Hard-disk drive, 2.5 inch hot-swap SAS 1 TB 7200 12 Gbit NL (option) 00NA492

10 Hard-disk drive, 2.5 inch hot-swap SAS 2 TB 7200 12 Gbit NL (option) 00NA497

10 Hard-disk drive, 2.5 inch SAS 300 GB 15K 12 Gbit (option) 00WG661

10 Hard-disk drive, 2.5 inch SAS 600 GB 15K 12 Gbit (option) 00WG666

10 Hard-disk drive, 2.5 inch SAS 300 GB 10K 12 Gbit (option) 00WG686

10 Hard-disk drive, 2.5 inch SAS 600 GB 10K 12 Gbit (option) 00NA242

10 Hard-disk drive, 2.5 inch SAS 600 GB 10K 12 Gbit (option) 00WG691

10 Hard-disk drive, 2.5 inch SAS 900 GB 10K 12 Gbit (option) 00WG696

10 Hard-disk drive, 2.5 inch SAS 300 GB 10K 6 Gbit (option) 00WG701

10 Hard-disk drive, 2.5 inch SAS 1.2 TB 10K 12 Gbit (option) 00AJ097

10 Hard-disk drive, 2.5 inch SAS 2.4 TB 01GV071

10 Hard-disk drive, 2.5 inch SAS 1.8 TB 00NA272

10 Solid-state drive, 1.8 inch SATA 50 GB SMART SSD (option) 43W7729

10 Solid-state drive, 2.5 inch SATA 1.6 TB (option) 00YK228

10 Solid-state drive, 2.5 inch hot-swap SATA 128 GB SFF Slim SSD (option) 90Y8649

10 Solid-state drive, 2.5 inch SATA 200 GB SFF Slim SSD (option) 43W7721

10 Solid-state drive, 1.8 inch SATA 200 GB SMART E-MLC SSD (option) 40K6897

10 Solid-state drive, 2.5 inch SATA 256 GB SFF Slim SSD (option) 90Y8644

10 Solid-state drive, 2.5 inch SATA 120 GB (option) 00WG621

10 Solid-state drive, 2.5 inch SATA 240 GB (option) 00WG626

10 Solid-state drive, 2.5 inch SATA 420 GB (option) 00WG631

10 Solid-state drive, 2.5 inch SATA 800 GB (option) 00WG636

10 Solid-state drive, 2.5 inch SAS 300 GB 10K 12 Gbit SED (option) 00WG706

10 Solid-state drive, 2.5 inch SAS 600 GB 10K 12 Gbit SED (option) 00WG711

10 Solid-state drive, 2.5 inch SAS 900 GB 10K 12 Gbit SED (option) 00WG716

10 Solid-state drive, 2.5 inch SAS 1.2 TB 10K 12 Gbit SED (option) 00WG721

Chapter 5. Parts listing, Types 9532 and 2951 55


Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

10 Solid-state drive, 2.5 inch SATA 200 GB (option) 00YC321

10 Solid-state drive, 2.5 inch SATA 400 GB (option) 00YC326

10 Solid-state drive, 2.5 inch SAS 400 GB (option) 01GV712

10 Solid-state drive, 2.5 inch SATA 800 GB (option) 00YC331

10 Solid-state drive, 2.5 inch SAS 800 GB (option) 01GV717

10 Solid-state drive, 2.5 inch SATA 200 GB (option) 00YC351

10 Solid-state drive, 2.5 inch SATA 120 GB (option) 00YC386

10 Solid-state drive, 2.5 inch SATA 240 GB (option) 00YC391

10 Solid-state drive, 2.5 inch SATA 480 GB (option) 00YC396

10 Solid-state drive, 2.5 inch SATA 960 GB (option) 00YC401

10 Solid-state drive, 2.5 inch SAS 1.6 TB (option) 01GV722

10 Solid-state drive, 2.5 inch 3.84 TB G3HS (option) 01GR787

10 Solid-state drive, 2.5 inch NVME 400 GB (option) 90Y3228

10 Solid-state drive, 2.5 inch NVME 800 GB (option) 90Y3231

10 Solid-state drive, 2.5 inch NVME 960 GB (option) 00YK288

10 Solid-state drive, 2.5 inch NVME 1.6 TB (option) 90Y3234

10 Solid-state drive, 2.5 inch NVME 1.92 TB (option) 00YK289

10 Solid-state drive, 2.5 inch NVME 2 TB (option) 90Y3237

10 Solid-state drive, 2.5 inch 240 GB SATA G3HS 01GV844

10 Solid-state drive, 2.5 inch 480 GB SATA G3HS 01GV849

10 Solid-state drive, 2.5 inch 960 GB SATA G3HS 01GV854

10 Solid-state drive, 2.5 inch 1.92 TB SATA G3HS 01GV859

10 Solid-state drive, 2.5 inch 3.84 TB SATA G3HS 01GV864

10 Solid-state drive, 2.5 inch 480 GB SATA G3HS 01KR497

10 Solid-state drive, 2.5 inch 960 GB SATA G3HS 01KR502

10 Solid-state drive, 2.5 inch 1.92 TB SATA G3HS 01KR507

10 Solid-state drive, 2.5 inch 3.84 TB SATA G3HS 01KR512

10 Solid-state drive, 2.5 inch 240 GB SATA G3HS 01GT768

10 Solid-state drive, 2.5 inch 480 GB SATA G3HS 01GT769

10 Solid-state drive, 2.5 inch 960 GB SATA G3HS 01GT770

10 Solid-state drive, 2.5 inch 480 GB SATA G3HS 01KR446

10 Solid-state drive, 2.5 inch 960 GB SATA G3HS 01KR447

10 Solid-state drive, 2.5 inch 1.92 TB SATA G3HS 01KR448

56 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

10 Solid-state drive, 2.5 inch 1.92 TB SATA G3HS 01KR481

10 Solid-state drive, 2.5 inch 3.84 TB SATA G3HS 01KR482

10 Solid-state drive, 2.5 inch 240 GB SATA G3HS 01KR487

11 Bezel, front assembly 00KF185

11 Bezel, 1.8 inch solid-state drive (option) 00KF186

11 Bezel, solid-state drive (option) 00KJ138

12 Front Panel 00KJ149


12 Front Panel 00KJ150
14 Hard-disk drive backplane 00MV292

15 Hard-disk drive backplane, 1.8 inch solid-state drive (option) 00MV293

NVMe Enterprise PCIe SSD Enablement Kit for Flex System x240 M5 00MV294
15
(option)

Intel Xeon Processor E5-2697V3 14C 2.6 GHz 35 MB Cache DDR4 2133 00AE680
16
MHz 145W
Intel Xeon Processor E5-2695V3 14C 2.3 GHz 35 MB Cache DDR4 2133 00AE681
16
MHz 120W
Intel Xeon Processor E5-2690V3 12C 2.6 GHz 30 MB Cache DDR4 2133 00AE682
16
MHz 135W
Intel Xeon Processor E5-2680V3 12C 2.5 GHz 30 MB Cache DDR4 2133 00AE683
16
MHz 120W
Intel Xeon Processor E5-2670V3 12C 2.3 GHz 30 MB Cache DDR4 2133 00AE684
16
MHz 120W
Intel Xeon Processor E5-2660V3 10C 2.6 GHz 25 MB Cache DDR4 2133 00AE685
16
MHz 105W
Intel Xeon Processor E5-2650V3 10C 2.3 GHz 25 MB Cache DDR4 2133 00AE686
16
MHz 105W
Intel Xeon Processor E5-2650L V3 12C 1.8 GHz 30 MB Cache DDR4 2133 00AE687
16
MHz 65W
Intel Xeon Processor E5-2640V3 8C 2.6 GHz 20 MB Cache DDR4 1866 00AE688
16
MHz 90W
Intel Xeon Processor E5-2630V3 8C 2.4 GHz 20 MB Cache DDR4 1866 00AE689
16
MHz 85W
Intel Xeon Processor E5-2620V3 6C 2.4 GHz 15 MB Cache DDR4 1866 00AE690
16
MHz 85W
Intel Xeon Processor E5-2630LV3 8C 1.8 GHz 20 MB Cache DDR4 1866 00AE691
16
MHz 55W
Intel Xeon Processor E5-2609V3 6C 1.9 GHz 15 MB Cache DDR4 1600 00AE692
16
MHz 85W
Intel Xeon Processor E5-2603V3 6C 1.6 GHz 15 MB Cache DDR4 1600 00AE693
16
MHz 85W

Chapter 5. Parts listing, Types 9532 and 2951 57


Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

Intel Xeon Processor E5-2667V3 8C 3.2 GHz 20 MB Cache DDR4 2133 00AE694
16
MHz 135W
Intel Xeon Processor E5-2643V3 6C 3.4 GHz 20 MB Cache DDR4 2133 00AE695
16
MHz 135W
Intel Xeon Processor E5-2637V3 4C 3.5 GHz 15 MB Cache DDR4 2133 00AE696
16
MHz 135W
Intel Xeon Processor E5-2699V3 18C 2.3 GHz 45 MB Cache 2133 MHz 00KJ033
16
145W
Intel Xeon Processor E5-2658V3 12C 2.2 GHz 30 MB Cache 2133 MHz 00KJ034
16
105W
Intel Xeon Processor E5-2698V3 16C 2.3 GHz 40 MB Cache 2133 MHz 00KJ035
16
135W
Intel Xeon Processor E5-2685V3 12C 2.6 GHz 30 MB Cache 2133 MHz 00KJ036
16
120W
Intel Xeon Processor E5-2683V3 14C 2.0 GHz 35 MB Cache 2133 MHz 00KJ037
16
120W
16 Intel Xeon Processor E5-2623V3 4C 3.0 GHz 10 MB Cache 1866 MHz 75W 00KJ038
Intel Xeon Processor E5-2648L V3 12C 1.8 GHz 30 MB Cache 2133 MHz 00KJ039
16
75W
Intel Xeon Processor E5-2628L V3 10C 2.0 GHz 25 MB Cache 1866 MHz 00KJ040
16
75W
Intel Xeon Processor E5-2618L V3 8C 2.3 GHz 20 MB Cache 1866 MHz 00KJ041
16
75W
Intel Xeon Processor E5-2608L V3 6C 2.0 GHz 15 MB Cache 1866 MHz 00KJ042
16
52W
Intel Xeon Processor E5-2698 V4 20C 2.2 GHz 50MB Cache 2400 MHz 00MW771
16
135W
Intel Xeon Processor E5-2695 V4 18C 2.1 GHz 45MB Cache 2400 MHz 00MW772
16
120W
Intel Xeon Processor E5-2683 V4 16C 2.1 GHz 40MB Cache 2400 MHz 00MW774
16
120W
16 Intel Xeon Processor E5-2667 V4 8C 3.2 GHz 25MB Cache 2400 MHz 135W 00MW776
Intel Xeon Processor E5-2650L V4 14C 1.7 GHz 35MB Cache 2400 MHz 00MW777
16
65W
16 Intel Xeon Processor E5-2643 V4 6C 3.4 GHz 20MB Cache 2400 MHz 135W 00MW778
16 Intel Xeon Processor E5-2637 V4 4C 3.5 GHz 15MB Cache 2400 MHz 135W 00MW779
Intel Xeon Processor E5-2630L V4 10C 1.8 GHz 25MB Cache 2133 MHz 00MW780
16
55W
16 Intel Xeon Processor E5-2623 V4 4C 2.6 GHz 10MB Cache 2133 MHz 85W 00MW781
16 Intel Xeon Processor E5-2609 V4 8C 1.7 GHz 20MB Cache 1866 MHz 85W 00MW782
16 Intel Xeon Processor E5-2603 V4 6C 1.7 GHz 15MB Cache 1866 MHz 85W 00MW783

58 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

Intel Xeon Processor E5-2699 V4 22C 2.2 GHz 55MB Cache 2400 MHz 00YD967
16
145W
Intel Xeon Processor E5-2697 V4 18C 2.3 GHz 45MB Cache 2400 MHz 00YD968
16
145W
Intel Xeon Processor E5-2690 V4 14C 2.6 GHz 35MB Cache 2400 MHz 00YD969
16
135W
Intel Xeon Processor E5-2680 V4 14C 2.4 GHz 35MB Cache 2400 MHz 00YD970
16
120W
Intel Xeon Processor E5-2660 V4 14C 2.0 GHz 35MB Cache 2400 MHz 00YD971
16
105W
Intel Xeon Processor E5-2650 V4 12C 2.2 GHz 30MB Cache 2400 MHz 00YD972
16
105W
16 Intel Xeon Processor E5-2640 V4 10C 2.4 GHz 25MB Cache 2133 MHz 90W 00YD973
16 Intel Xeon Processor E5-2630 V4 10C 2.2 GHz 25MB Cache 2133 MHz 85W 00YD974
16 Intel Xeon Processor E5-2620 V4 8C 2.1 GHz 20MB Cache 2133 MHz 85W 00YD975
16 Intel Xeon Processor E5-2608L V4 8C 1.6 GHz 20MB Cache 1866 MHz 50W 00YE946
Intel Xeon Processor E5-2618L V4 10C 2.2 GHz 25MB Cache 2133 MHz 00YE947
16
75W
Intel Xeon Processor E5-2628L V4 12C 1.9 GHz 30MB Cache 2133 MHz 00YE948
16
75W
Intel Xeon Processor E5-2648L V4 14C 1.8 GHz 35MB Cache 2400 MHz 00YE949
16
75W
Intel Xeon Processor E5-2658L V4 14C 2.3 GHz 35MB Cache 2400 MHz 00YE950
16
105W
Intel Xeon Processor E5-2697A V4 16C 2.6 GHz 40 MB Cache 2400 MHz 00YK831
16
145W
Intel Xeon Processor E5-2699A V4 22C 2.4 GHz 55 MB Cache 2400 MHz 01GT318
16
145W
Intel Xeon Processor E5-2699R V4 22C 2.2 GHz 55 MB Cache 2400 MHz 01GT319
16
145W
System-board assembly for Lenovo Flex System x240 M5 Compute Node 00MV291
• Tray, system-board
17 • System board
• Cover (with replacement instructions on label)
• Filler, front microprocessor socket

System-board assembly for Lenovo Flex System x240 M5 Compute Node 00MW807
• Tray, system-board
17 • System board
• Cover (with replacement instructions on label)
• Filler, front microprocessor socket

Flex System console breakout cable 81Y5287

Chapter 5. Parts listing, Types 9532 and 2951 59


Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

Power Cable 44E4767


1M 6Gbps mini-SAS cable 00YE299

1M 6Gbps mini-SAS cable 00YE300

4M 6Gbps mini-SAS cable 00YE301

6M 6Gbps mini-SAS cable 00YE302

0.5M 6Gbps mini-SAS cable 00YE303

1M 7Gbps mini-SAS cable 00YE304

2M 8Gbps mini-SAS cable 00YE305

4M 9Gbps mini-SAS cable 00YE306

6M 10Gbps mini-SAS cable 00YE307

Clw/Tln V2 Flex Cable 00FE025


DPI C13 universal power distribution unit 39Y8914

SD media adapter for System x (option) 00YK624

32 GB SD flash memory card 00ML701

2 GB USB flash key (including VMWare 5.0) (option) 42D0545

4 GB USB flash key 00WH143

Adapter-retention assembly 00AE668

System Service label kit 00AE669

System service label kit 00AE670

Quebec label kit (option) 00Y2761

Microprocessor installation tool 00YJ730

Alcohol wipes 00MP352

Thermal grease 41Y9292

CMOS battery, 3.0 volt (all models) 33F8354

RFID label tag assembly (EMEA) 00E6323

RFID label tag assembly (US) 74Y8800

Light path LED card 81Y5290

RID tag (compute node) 00KF228

ServeRAID M5100 Series super capacitor 00JY023

ServeRAID M5215 SAS/SATA controller 00YJ996


Hard-disk drive backplane, ServeRAID controller 00JY707

Expansion shelf 44E4783

Storage expansion node 90Y9277

60 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 5. Parts listing, Types 9532 and 2951 (continued)

CRU part CRU part


number number
Index Description (Tier 1) (Tier 2)

Cover, storage expansion node 44E4786

1. Certain configurations of the Lenovo Flex System x240 M5 compute node will operate at acoustic levels
significantly greater than typical Flex System levels, and the following noise hazard warning may apply:

Important: Government regulations (such as those prescribed by OSHA or European Community Directives) may
govern noise level exposure in the workplace and may apply to you and your server installation. The actual sound
pressure levels in your installation depend upon a variety of factors, including the number of racks in the
installation; the size, materials, and configuration of the room; the noise levels from other equipment; the room
ambient temperature, and employees’ location in relation to the equipment. Further, compliance with such
government regulations also depends upon a variety of additional factors, including the duration of employees’
exposure and whether employees wear hearing protection. You should consult with qualified experts in this field
to determine whether you are in compliance with the applicable regulations.
2. DIMMs are verified as authentic Lenovo modules (TruDDR4) by the UEFI software. If any non-authentic DIMMs are
detected, an informational message appears in the system event log and memory performance might be limited.
Non-authentic DIMMs are not covered by your Lenovo warranty.

Consumable and structural parts


Consumable and structural parts are not covered by the Lenovo Statement of Limited Warranty.

Table 6. Consumable and structural parts, Types 9532 and 2951

Index Description Part number


1 Cover (also order system service label kit 00AE669) 00AE665

2 Filler, front microprocessor socket 81Y5134

5 Air baffle over DIMMs 00JX144


9 Filler, hard disk drive bay 00FW856

13 Hard-disk drive cage 00AE673

Chassis bulkhead 94Y4869


Front bezel assembly 00Y2899

Miscellaneous parts kit 00AE671


• Lightbox cover
• Screws
• Support posts
• Labels

To order a consumable or structural part, complete the following steps:


1. Go to https://datacentersupport.lenovo.com.
2. From the Products menu, select Upgrades, accessories & parts.
3. Click Obtain maintenance parts; then, follow the instructions to order the part from the retail store.

If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact
your local Lenovo representative for assistance.

Chapter 5. Parts listing, Types 9532 and 2951 61


62 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 6. Troubleshooting
Use this information to diagnose and correct problems that might occur in your Lenovo Flex System x240 M5
compute node.

The information in this section describes tools and procedures for solving hardware and software problems.
If you cannot diagnose and correct a problem by using the information, see http://flexsystem.lenovofiles.
com/help/topic/com.lenovo.acc.common.nav.doc/troubleshooting.html and Appendix A “Getting help and
technical assistance” on page 873 for more information.

Service bulletins
Lenovo continually updates the support website with tips and techniques that you can use to solve problems
that you might have with the Lenovo Flex System x240 M5 compute node.

To find service bulletins that are available for the Lenovo Flex System x240 M5 compute node, go to https://
support.lenovo.com and search for the terms 9532 or 2591 and retain.

Diagnostic tools
Use this information to review the diagnostic tools to diagnose and solve hardware-related problems.

Light path diagnostics


Use this information as an overview of light path diagnostics.

Light path diagnostics is a system of LEDs above the control panel and on various internal components of
the compute node. When an error occurs, LEDs can be lit throughout the compute node to help identify the
source of the error.

Viewing the light path diagnostics LEDs


Use this information to locate and identify the light path diagnostics LEDs.

Before you work inside the compute node to view light path diagnostics LEDs, read “Safety” on page v and
“Installation guidelines” on page 791.

If an error occurs, view the light path diagnostics LEDs in the following order:
1. Look at the control panel on the front of the compute node.

© Copyright Lenovo 2014, 2017 63


• If the check log LED is lit, it indicates that a condition that causes an event to log in the IMM event log
has occurred.
• If the fault LED is lit, it indicates that an error has occurred; view the light path diagnostics panel and
LEDs to isolate the failing component.
• If the I/O expansion unit fault LED is lit, it indicates that an error has occurred in an I/O expansion unit
that is installed in the compute node; check the IMM or CMM event log and the light path diagnostics
LEDs to isolate the failing component.
2. To view the light path diagnostics LEDs, select one of the following procedures:
• You can view the LEDs through the CMM led command, the CMM web interface and the Lenovo
XClarity Administrator application (if installed) or Flex System Manager management software (if
installed).
– For more information about the CMM led command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_led.html.
– From the CMM web interface, select Compute Nodes from the Chassis Management menu. For
more information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/
cmm_user_guide.html. All fields and options are described in the CMM web interface online help.
– For more information about the Lenovo XClarity Administrator application, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html.
– For more information about Flex System Manager management software, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.8731.doc/product_page.html.
• If you are in the same location as the compute node, you can complete the following steps:
a. Remove the compute node from the Lenovo Flex System chassis, (see “Removing a compute
node from a chassis” on page 792 for instructions).
b. Carefully lay the compute node on a flat, static-protective surface.
c. Open the compute node cover (see “Removing the compute node cover” on page 799 for
instructions).
d. Remove the air baffles installed over the DIMM connectors.
e. Press and hold the power button. When you press the power button, LEDs on the light path
diagnostics panel and the system board will be lit if there are any hardware-related issues.

Note: The power source for light path diagnostics is designed only to last a short time. If you
press the power button and the light path diagnostics LED lights, light path diagnostics is charged
to light the LEDs.

The following illustration shows the LEDs on the light path diagnostics panel.

64 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Light path diagnostics
System board
NMI
Expansion node
Mismatch
Temperature
Memory

Storage backplane
Microprocessor 1
Microprocessor 2

The following illustration shows the locations of the light path diagnostics LEDs on the system board.

Battery error DIMM error 13-18 DIMM error 1-6

DIMM error 19-24

DIMM error 7-12

Light path diagnostics

Light path diagnostics LEDs


Use this information to diagnose possible errors that are indicated by the light path diagnostics LEDs.

The following table describes the LEDs on the light path diagnostics panel and the light path diagnostics
LEDs on the system board. See “Viewing the light path diagnostics LEDs” on page 63 for information about
lighting the LEDs.

Note: Additional information about error conditions is in the CMM event log.

Chapter 6. Troubleshooting 65
Table 7. Light path diagnostics LEDs

Lit light path diagnostics LED Description

None The compute node is not sufficiently charged to display the LEDs on the system
board.
Battery error The system CMOS battery is not installed or is not working.

DIMM error x A memory error occurred.

I/O expansion unit (SEE EXP) An error has occurred with the I/O expansion unit. Check for error LEDs on the I/O
expansion unit.

Light path diagnostics (LP) The power source for the light path diagnostics LEDs is charged.

Light path diagnostics (LP) only No errors have occurred.

Memory (MEM) A memory error has occurred.

Microprocessor x error (CPU X) The IMM2 lights this LED when a microprocessor has failed or overheated or the
start microprocessor (CPU 1) is missing. The fault LED on the front panel is also lit.

Mismatch (MIS) The microprocessors are mismatched. If the Memory LED is also lit, the DIMMs are
mismatched.
NMI The system board has failed.

SAS backplane error (STOR BP) A hard disk drive backplane error has occurred.

System board (SYS BRD) The system board has failed.

Temperature (TEMP) The system temperature has exceeded a threshold level.

IMM event log


Use this information as an overview of the IMM event log.

The integrated management module II (IMM2) consolidates the system-management processor functionality,
video controller, and remote presence capabilities in a single chip on the system board. The IMM2 monitors
all components of the compute node and posts events in the IMM event log. In addition, most events are
also sent to the Chassis Management Module event log. You can view the IMM event log through the
Dynamic System Analysis (DSA) program (as the ASM event log).

To diagnose and resolve IMM error codes, see “IMM messages” on page 206.

Note: When viewing event messages in the CMM event log, look for events that might have occurred earlier
in the log that are related to the problem you are experiencing. For example, if you see an event for a
microprocessor bus error, look for errors relating to memory that could also be the cause of this error.

Viewing event logs through the Setup utility


You can view the IMM and POST events through the Setup utility.

To view the POST event log or system-event log, complete the following steps:
Step 1. Connect a keyboard, monitor, and mouse to the console breakout cable and connect the console
breakout cable to the compute node.
Step 2. Turn on the compute node.
Step 3. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password and
an administrator password, you must type the administrator password to view the event logs.
Step 4. Select System Event Logs and use one of the following procedures:

66 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• To view the POST event log, select POST Event Viewer.
• To view the system-event log, select System Event Log.

Viewing event logs without restarting the compute node


If the compute node is not hung, methods are available for you to view one or more event logs without having
to restart the compute node.

You can view the Chassis Management Module event log using the Lenovo XClarity Administrator, in the Flex
System Manager Chassis Manager, or through the Event Log link in Flex System Manager management
software (if installed). For more information about the Lenovo XClarity Administrator application, see http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.lxca.doc/aug_product_page.html. For more information
about Flex System Manager management software, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.acc.8731.doc/product_page.html.

You can also view the Chassis Management Module event log through the Event Log link by using the CMM
displaylog command or the CMM web interface.
• For more information about the CMM displaylog command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_displaylog.html.
• From the CMM web interface, select Event Log from the Events menu. For more information, see http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_user_guide.html. All fields and
options are described in the CMM web interface online help.

Note: If event IDs are not currently displayed in the Event Log page, you can enable them. To do so, click
Filter Events and select the Event ID check box under Visible columns.

If you have installed DSA Portable Edition, you can use it to view the system-event log (as the IPMI event
log), the operating-system event logs, or the merged DSA log. You can also use DSA Preboot to view these
logs, although you must restart the compute node to use DSA Preboot. To install Portable DSA or DSA
Preboot or to download a DSA Preboot CD image, go to https://support.lenovo.com/solutions/lnvo-dsa.

If IPMItool is installed in the compute node, you can use it to view the system-event log. Most recent versions
of the Linux operating system come with a current version of IPMItool. For information about IPMItool,
complete the following steps.

Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly from
what is described in this document.
1. Go to https://support.lenovo.com/solutions/serv-dsa.
2. Click Linux.
3. Click the Linux blueprints tab.
4. Click Blueprints for Linux on IBM systems or Blueprints for Linux on Lenovo systems, and then
click Using Intelligent Platform Management Interface (IPMI) on IBM Linux platforms or Using
Intelligent Platform Management Interface (IPMI) on Lenovo Linux platforms.

The following table describes the methods that you can use to view the event logs, depending on the
condition of the compute node. The first two conditions generally do not require that you restart the compute
node.

Chapter 6. Troubleshooting 67
Table 8. Methods for viewing event logs

Condition Action
The compute node is not hung and is connected to a
network. Use any of the following methods:
• In a web browser, type the IP address of the Chassis
Management Module and go to the Event Log page.
• Run Portable or Installable DSA to view the event logs
or create an output file that you can send to Lenovo
Support.
• Use IPMItool to view the system-event log.

The compute node is not hung and is not connected to a Use IPMItool locally to view the system-event log.
network.
The compute node is hung.
Use any of the following methods:
• If DSA Preboot is installed, restart the compute node
and press F2 to start DSA Preboot and view the event
logs.
• If DSA Preboot is not installed, insert the DSA Preboot
CD and restart the compute node to start DSA Preboot
and view the event logs.
• Alternatively, you can restart the compute node and
press F1 to start the Setup utility and view the POST
event log or system-event log. For more information,
see “Viewing event logs through the Setup utility” on
page 66.

Lenovo Dynamic System Analysis


Lenovo Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing
compute node problems.

DSA collects the following information about the compute node:


• Drive health information
• Event logs for ServeRAID controllers and system-management processors
• Hardware inventory, including PCI and USB information
• Installed applications and hot fixes
• Kernel modules
• Light path diagnostics status
• Network interfaces and settings
• Performance data and details about processes that are running
• RAID and controller configuration
• Integrated management module II (IMM2) status and configuration
• System configuration
• Vital product data and firmware information

DSA creates a DSA log, which is a chronologically ordered merge of the system-event log (as the IPMI event
log), the IMM event log (as the ASM event log), and the operating-system event logs. You can send the DSA
log as a file to a support representative or view the information as a text file or HTML file.

68 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
In a multi-node environment, each node has a unique DSA interface. You can view node-specific information,
such as error logs, from these unique DSA interfaces.

To obtain DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.
lenovo.com/solutions/lnvo-dsa.

DSA editions
Two editions of Dynamic System Analysis are available:

• DSA Portable
DSA Portable Edition runs within the operating system; you do not have to restart the compute node to
run it. It is packaged as a self-extracting file that you download from the Web. When you run the file, it
self-extracts to a temporary folder and performs comprehensive collection of hardware and operating-
system information. After it runs, it automatically deletes the temporary files and folder and leaves the
results of the data collection and diagnostics on the compute node.
If you are able to start the compute node, use DSA Portable.
• DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the compute node to run it. It is
packaged as an ISO image that you download from the Web, or it is provided in flash memory on the
compute node. In addition to the capabilities of the other editions of DSA, DSA Preboot includes
diagnostic routines that would be disruptive to run within the operating-system environment (such as
resetting devices and causing loss of network connectivity). It has a graphical user interface that you can
use to specify which diagnostics to run and to view the diagnostic and data collection results.
If you are unable to restart the compute node or if you need comprehensive diagnostics, use DSA
Preboot.
DSA Preboot performs the following tasks:
– Collects system information into a compressed XML file that you can send to Lenovo Support
– Provides a bootable image that you can use to run extended hardware tests independent of the
operating system or applications
– Collects the version and license information from local VMware ESXi hypervisor software

Running DSA Preboot


Use this information to run DSA Preboot.

To run the DSA Preboot diagnostic programs, complete the following steps:
1. If the compute node is turned on, turn off the compute node (see “Turning off the compute node” on
page 17).
2. If necessary, connect a keyboard, monitor, and mouse to the console breakout cable and connect the
console breakout cable to the compute node.
3. Turn on the compute node (see “Turning on the compute node” on page 16).
4. When the prompt <F2> Diagnostics is displayed, press F2.
5. Select Quit from the actions available on the Memory Test screen.

Note: After you exit the Memory Test screen, you must restart the compute node to access the stand-
alone memory diagnostic environment again.
6. Enter gui to start the DSA graphical user interface, or select cmd to display the DSA interactive menu.
7. From the diagnostic programs screen, select the test that you want to run, and follow the instructions on
the screen. For additional information, see Dynamic System Analysis Installation and User's Guide, which
is available at https://support.lenovo.com/solutions/lnvo-dsa.

Chapter 6. Troubleshooting 69
Help for DSA is available. For help about the DSA CLI, enter help in the command line. For help about the
DSA user interface, press F1. Pressing F1 within a help panel displays additional online documentation.

Diagnostic text messages


Use this information to understand the diagnostic text messages that are displayed while the tests are
running.

A diagnostic text message contains one of the following results:


• Passed: The test was completed without any errors.
• Failed: The test detected an error.
• User Aborted: You stopped the test before it was completed.
• Not Applicable: You attempted to test a device that is not present in the compute node.
• Aborted: The test could not proceed because of the compute node configuration.
• Warning: The test could not be run. There was no failure of the hardware that was being tested, but there
might be a hardware failure elsewhere, or another problem prevented the test from running; for example,
there might be a configuration problem, or the hardware might be missing or is not being recognized.

The result is followed by an error code or other additional information about the error.

Viewing the test results


Use this information to view the test results.

You can use one of the following methods to access the test log when the tests are completed:
• From the DSA command line, issue the DSA CLI View command or select the Diagnostic Event Log
option from the DSA graphical user interface (GUI).
• From the DSA interactive menu, select the getextendedresults option.
• From the DSA interactive menu, select the View option to view all of the collected results and error log
data.
• In the DSA GUI, select DSA Error Log from the System Information page.
You can send the DSA error log file to Lenovo Support to aid in diagnosing the compute node problems, or
you can use the DSA CLI copy command to copy the log to an external USB device.

DSA diagnostic test results


After running the DSA diagnostic tests, use this information to resolve any issues that were found.

DSA CPU stress test results


The following messages can result when you run the CPU stress test.

Test results for the DSA CPU stress test


The following messages can result when you run the DSA CPU stress test.

• 089-000-000 : CPU Stress Test Passed


CPU Stress Test Passed.

Recoverable
No
Severity
Event

70 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-801-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. Internal Program Error.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest
level firmware for this component can be found in reference to this system type at the Lenovo
Data Center Support website: http://datacentersupport.lenovo.com.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-802-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. System resource unavailability error.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 71
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-803-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. Memory size is insufficient to run the test. At least 1GB is required.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-804-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. User pressed Ctrl-C.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-901-000 : CPU Stress Test Failed
CPU Stress Test Failed.

72 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system and then run the test again.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA memory stress test results


The following messages can result when you run the memory stress test.

Test results for the DSA memory stress test


The following messages can result when you run the DSA memory stress test.

• 202-000-000 : MemStr Test Passed


Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-801-000 : MemStr Test Aborted
Internal program error.

Chapter 6. Troubleshooting 73
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Check the system firmware level and upgrade if necessary.
6. Run the memory diagnostic to identify the specific failing DIMM.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-802-000 : MemStr Test Aborted
Memory size is insufficient to run the test. At least 1 GB is required.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-803-000 : MemStr Test Aborted
User pressed Ctrl-C.

Recoverable
No
Severity
Warning
Serviceable
Yes

74 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-901-000 : MemStr Test Failed
Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Execute the standard DSA memory diagnostics to validate all memory.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Turn off the system and disconnect it from power.
4. Reseat the memory cards and DIMMs.
5. Reconnect the system to power and turn the system on.
6. Run the test again.
7. Execute the standard DSA memory diagnostics to validate all memory.
8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-902-000 : MemStr Test Failed
Memory size is insufficient to run the test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:

Chapter 6. Troubleshooting 75
1. Ensure that all memory is enabled by checking the "Available System Memory" in the "Resource
Utilization" section of the DSA Diagnostic Event log.
2. If necessary, access the Configuration/Setup Utility program by pressing F1 during system boot
and enable all memory.
3. Make sure that the DSA Diagnostic code is at the latest level.
4. Run the test again.
5. Execute the standard DSA memory diagnostics to validate all memory.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA memory isolation test results


The following messages can result when you run the memory isolation test.

Test results for the DSA memory isolation test


The following messages can result when you run the DSA memory isolation test.

• 201-000-000 : Standalone Memory Test Passed


Quick/Full Memory Test All CPUs Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-001 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 1 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website

76 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-002 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 2 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-003 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 3 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-004 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 4 Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-811-000 : Standalone Memory Test Aborted

Chapter 6. Troubleshooting 77
Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-811-001 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-811-002 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

78 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-811-003 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-812-000 : Standalone Memory Test Aborted
Memory test is not supported for this system.

Recoverable
No

Chapter 6. Troubleshooting 79
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-812-001 : Standalone Memory Test Aborted
Memory test is not supported for this system.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-812-002 : Standalone Memory Test Aborted
Memory test is not supported for this system.

Recoverable
No
Severity
Warning

80 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-812-003 : Standalone Memory Test Aborted
Memory test is not supported for this system.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-813-000 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No

Chapter 6. Troubleshooting 81
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-813-001 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-813-002 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

82 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-813-003 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-000 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:

Chapter 6. Troubleshooting 83
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-001 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-002 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

84 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-003 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-815-000 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.

Chapter 6. Troubleshooting 85
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-815-001 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-815-002 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links

86 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-815-003 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-816-000 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

Chapter 6. Troubleshooting 87
– Latest level of BMC/IMM
• 201-816-001 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-816-002 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-816-003 : Standalone Memory Test Aborted

88 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Program Error with Full Memory Menu Option Selection.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-818-000 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-818-001 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

Chapter 6. Troubleshooting 89
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-818-002 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-818-003 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".

Recoverable
No

90 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-819-000 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-819-001 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning

Chapter 6. Troubleshooting 91
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-819-002 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-819-003 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.

Recoverable
No
Severity
Warning
Serviceable
No

92 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-000 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-001 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 93
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-002 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-003 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:

94 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-000 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-001 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

Chapter 6. Troubleshooting 95
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-002 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-003 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.

96 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-822-000 : Standalone Memory Test Aborted
Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-822-001 : Standalone Memory Test Aborted
Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links

Chapter 6. Troubleshooting 97
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-822-002 : Standalone Memory Test Aborted
Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-822-003 : Standalone Memory Test Aborted
Invalid MTRR service request.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

98 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of BMC/IMM
• 201-824-000 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-824-001 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

Chapter 6. Troubleshooting 99
– Latest level of BMC/IMM
• 201-824-002 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-824-003 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

100 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of BMC/IMM
• 201-826-000 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-826-001 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-826-002 : Standalone Memory Test Aborted

Chapter 6. Troubleshooting 101


BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-826-003 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-827-000 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

102 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-827-001 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-827-002 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No

Chapter 6. Troubleshooting 103


Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-827-003 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-844-000 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning

104 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-844-001 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-844-002 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning
Serviceable
No

Chapter 6. Troubleshooting 105


Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-844-003 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-000 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

106 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-001 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-002 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:

Chapter 6. Troubleshooting 107


1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-003 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-859-000 : Standalone Memory Test Aborted
INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

108 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-859-001 : Standalone Memory Test Aborted
INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-859-002 : Standalone Memory Test Aborted
INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.

Chapter 6. Troubleshooting 109


4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-859-003 : Standalone Memory Test Aborted
INVALID XSECSRAT type.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-860-000 : Standalone Memory Test Aborted
No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links

110 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-860-001 : Standalone Memory Test Aborted
No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-860-002 : Standalone Memory Test Aborted
No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

Chapter 6. Troubleshooting 111


– Latest level of BMC/IMM
• 201-860-003 : Standalone Memory Test Aborted
No OEM0 type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-861-000 : Standalone Memory Test Aborted
No SRAT type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-861-001 : Standalone Memory Test Aborted

112 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No SRAT type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-861-002 : Standalone Memory Test Aborted
No SRAT type 1 found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-861-003 : Standalone Memory Test Aborted
No SRAT type 1 found.

Chapter 6. Troubleshooting 113


Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-862-000 : Standalone Memory Test Aborted
No OEM1 structure found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-862-001 : Standalone Memory Test Aborted
No OEM1 structure found.

Recoverable
No

114 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-862-002 : Standalone Memory Test Aborted
No OEM1 structure found.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-862-003 : Standalone Memory Test Aborted
No OEM1 structure found.

Recoverable
No
Severity
Warning

Chapter 6. Troubleshooting 115


Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-863-000 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-863-001 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning
Serviceable
No

116 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-863-002 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-863-003 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 117


User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-000 : Standalone Memory Test Aborted
No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-001 : Standalone Memory Test Aborted
No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:

118 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-002 : Standalone Memory Test Aborted
No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-003 : Standalone Memory Test Aborted
No GAS located in OEM1.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

Chapter 6. Troubleshooting 119


3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-865-000 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-865-001 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.

120 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-865-002 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-865-003 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links

Chapter 6. Troubleshooting 121


– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-866-000 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-866-001 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

122 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of BMC/IMM
• 201-866-002 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-866-003 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-867-000 : Standalone Memory Test Aborted

Chapter 6. Troubleshooting 123


EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-867-001 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-867-002 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.

124 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-867-003 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-868-000 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No

Chapter 6. Troubleshooting 125


Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-868-001 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-868-002 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning

126 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-868-003 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-869-000 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No

Chapter 6. Troubleshooting 127


Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-869-001 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-869-002 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

128 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-869-003 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-000 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:

Chapter 6. Troubleshooting 129


1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-001 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-002 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.

130 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-003 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-871-000 : Standalone Memory Test Aborted
Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.

Chapter 6. Troubleshooting 131


4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-871-001 : Standalone Memory Test Aborted
Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-871-002 : Standalone Memory Test Aborted
Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links

132 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-871-003 : Standalone Memory Test Aborted
Data Mis-compare encountered.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-877-000 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA

Chapter 6. Troubleshooting 133


– Latest level of BMC/IMM
• 201-877-001 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-877-002 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-877-003 : Standalone Memory Test Aborted

134 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-878-000 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-878-001 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Chapter 6. Troubleshooting 135


Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-878-002 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-878-003 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.

Recoverable
No

136 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-885-000 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-885-001 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning

Chapter 6. Troubleshooting 137


Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-885-002 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-885-003 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.

Recoverable
No
Severity
Warning
Serviceable
No

138 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-000 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-001 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 139


User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-002 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-003 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:

140 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-000 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-001 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-002 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable

Chapter 6. Troubleshooting 141


No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-003 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-901-000 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website

142 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of DSA
– Latest level of BMC/IMM
• 201-901-001 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-901-002 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.

Chapter 6. Troubleshooting 143


5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-901-003 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA optical drive test results


The following messages can result when you run the optical drive test.

Test results for the DSA optical drive test


The following messages can result when you run the DSA optical drive test.

• 215-000-000 : Optical Drive Test Passed


Optical Drive Test Passed.

Recoverable
No
Severity

144 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-801-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. Unable to communicate with driver.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the DSA Diagnostic code is at the latest level.
2. Run the test again.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
6. Run the test again.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-802-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. A read error was encountered.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response

Chapter 6. Troubleshooting 145


Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-803-000 : Optical Drive Test Failed
Optical Drive Test Failed. Disk may be in use by the operating system.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Wait for the system activity to cease
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-804-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. The media tray is open.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:

146 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again.
2. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-901-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. Drive media is not detected.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-902-000 : Optical Drive Test Failed
Optical Drive Test Failed. Read miscompare.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 147


User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-903-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. Could not access the device.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA tape drive test results


The following messages can result when you run the tape drive test.

Test results for the DSA tape drive test


The following messages can result when you run the DSA tape drive test.

• 264-000-000 : Tape Test Passed

148 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Tape Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-901-000 : Tape Test Failed
An error was found in the tape alert log.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the drive firmware is at the latest level.
6. Rerun the test after upgrading to the latest firmware level.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-902-000 : Tape Test Failed
Tape Test Failed. Media is not detected.

Recoverable
No
Severity
Error

Chapter 6. Troubleshooting 149


Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-903-000 : Tape Test Failed
Tape Test Failed. Media is not detected.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-904-000 : Tape Test Failed
Tape Test Failed. Drive hardware error.

Recoverable
No
Severity
Error

150 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-905-000 : Tape Test Failed
Tape Test Failed. Software error: invalid request.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system.
2. Check the system firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Make sure that the drive firmware is at the latest level.
6. Run the test again.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-906-000 : Tape Test Failed

Chapter 6. Troubleshooting 151


Tape Test Failed. Unrecognized error.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. Make sure that the DSA Diagnostic code is at the latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if necessary.
8. Run the test again.
9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-907-000 : Tape Test Failed
An error was found in the block address somewhere.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-908-000 : Tape Test Failed
An error was found in getting tape capacity.

152 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that medium is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA hard drive test results


The following messages can result when you run the hard drive test.

Test results for the DSA hard drive test


The following messages can result when you run the DSA hard drive test.

• 217-000-000 : HDD Test Passed


HDD Stress Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 217-800-000 : HDD Test Aborted
HDD Test Aborted. The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
Yes

Chapter 6. Troubleshooting 153


Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify that Hard drive supports self test and self test logging.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 217-900-000 : HDD Test Failed
HDD Test Failed. The hard drive self-test detected a failure.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA LSI hard drive test results


The following messages can result when you run the LSI hard drive test.

Test results for the DSA LSI hard driveoutputfilename=DSA_LSI_hard_drive test


The following messages can result when you run the DSA LSI hard driveoutputfilename=DSA_LSI_hard_drive
test.

• 407-000-000 : LSIESG:DiskDefaultDiagnostic Test Passed


The test passed.

Recoverable
No

154 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed
The hard drive self-test detected a failure.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

Chapter 6. Troubleshooting 155


DSA Nvidia GPU test results
The following messages can result when you run the Nvidia GPU test.

Test results for the DSA Nvidia GPU test


The following messages can result when you run the DSA Nvidia GPU test.

• 409-000-000 : NVIDIA User Diagnostic Test Passed


NVIDIA User Diagnostic test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-003-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Passed
Nvidia GPU Bandwidth test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed
Nvidia GPU Query test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links

156 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed
Nvidia GPU Matrix test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-006-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Passed
Nvidia GPU Binomial test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-800-000 : NVIDIA User Diagnostic Test Aborted
NVIDIA User Diagnostic test was canceled.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

Chapter 6. Troubleshooting 157


• 409-803-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Aborted
Nvidia GPU Bandwidth test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted
Nvidia GPU Query test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted
Nvidia GPU Matrix test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-806-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Aborted
Nvidia GPU Binomial test was canceled.

158 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-900-000 : NVIDIA User Diagnostic Test Failed
NVIDIA User Diagnostic Test Failed.

Recoverable
No
Severity
Event
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-903-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Failed
Nvidia GPU Bandwidth Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 159


User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed
Nvidia GPU Query Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed
Nvidia GPU Matrix Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes

160 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-906-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Failed
Nvidia GPU Binomial Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA system management test results


The following messages can result when you run the system management test.

Test results for the DSA system management test


The following messages can result when you run the DSA system management test.

• 166-000-001 : IMM I2C Test Passed

Chapter 6. Troubleshooting 161


IMM I2C Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-801-001 : IMM I2C Test Aborted
IMM returned incorrect response length.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-802-001 : IMM I2C Test Aborted
Test cannot be completed for unknown reason.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.

162 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-803-001 : IMM I2C Test Aborted
Node Busy. Try later.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-804-001 : IMM I2C Test Aborted
Invalid Command.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-805-001 : IMM I2C Test Aborted
Invalid Command for given LUN.

Recoverable

Chapter 6. Troubleshooting 163


No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-806-001 : IMM I2C Test Aborted
Timeout while processing command.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-807-001 : IMM I2C Test Aborted
Out of space.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response

164 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-808-001 : IMM I2C Test Aborted
Reservation Canceled or Invalid Reservation ID.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-809-001 : IMM I2C Test Aborted
Request data truncated.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-810-001 : IMM I2C Test Aborted

Chapter 6. Troubleshooting 165


Request data length invalid.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-811-001 : IMM I2C Test Aborted
Request data field length limit exceeded.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-812-001 : IMM I2C Test Aborted
Parameter out of range.

Recoverable
No
Severity
Warning
Serviceable
Yes

166 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-813-001 : IMM I2C Test Aborted
Cannot return number of requested data bytes.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-814-001 : IMM I2C Test Aborted
Requested Sensor, data, or record not present.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website

Chapter 6. Troubleshooting 167


– Latest level of DSA
– Latest level of BMC/IMM
• 166-815-001 : IMM I2C Test Aborted
Invalid data field in Request.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-816-001 : IMM I2C Test Aborted
Command illegal for specified sensor or record type.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-817-001 : IMM I2C Test Aborted
Command response could not be provided.

Recoverable
No
Severity
Warning

168 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-818-001 : IMM I2C Test Aborted
Cannot execute duplicated request.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-819-001 : IMM I2C Test Aborted
Command response could not be provided. SDR Repository in?update mode.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.

Chapter 6. Troubleshooting 169


Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-820-001 : IMM I2C Test Aborted
Command response could not be provided. Device in firmware update mode.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-821-001 : IMM I2C Test Aborted
Command response could not be provided. BMC initialization in progress.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-822-001 : IMM I2C Test Aborted
Destination unavailable.

Recoverable
No

170 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-823-001 : IMM I2C Test Aborted
Cannot execute command. Insufficient privilege level.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-824-001 : IMM I2C Test Aborted
Cannot execute command.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:

Chapter 6. Troubleshooting 171


1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-901-001 : IMM I2C Test Failed
IMM Indicates failure in RTMM bus (BUS 0).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-902-001 : IMM I2C Test Failed
IMM Indicates failure in TPM bus (BUS 1).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.

172 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-903-001 : IMM I2C Test Failed
IMM Indicates failure in SD bus (BUS 2).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-905-001 : IMM I2C Test Failed
IMM Indicates failure in SAS Backplane bus (BUS 4).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website

Chapter 6. Troubleshooting 173


– Latest level of DSA
– Latest level of BMC/IMM
• 166-906-001 : IMM I2C Test Failed
IMM Indicates failure in Wellsburg bus (BUS 5).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-907-001 : IMM I2C Test Failed
IMM Indicates failure in I2C mux bus (BUS 6).

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

174 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
DSA checkpoint panel test results
The following messages can result when you run the checkpoint panel test.

Test results for the DSA checkpoint panel test


The following messages can result when you run the DSA checkpoint panel test.

• 180-000-000 : Check-point Panel Test Passed


Check-point Panel Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 180-801-000 : Check-point Panel Test Aborted
Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is
connected.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Inspect and reseat operator information panel cable at both ends.
2. Verify that the Baseboard Management Controller (BMC) is working.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 180-901-000 : Check-point Panel Test Failed
Check-point Panel Test Failed. Operator reported incorrect display.

Recoverable

Chapter 6. Troubleshooting 175


No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the operator information panel cabling for loose or broken connections at both ends or
damage to the cable.
2. Replace the information panel cable if damage is present.
3. Run the test again.
4. Replace the operator information panel assembly.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA Broadcom network test results


The following messages can result when you run the Broadcom network test.

Test results for the DSA Broadcom network test


The following messages can result when you run the DSA Broadcom network test.

• 405-000-000 : BRCM:TestControlRegisters Test Passed


The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-001-000 : BRCM:TestMIIRegisters Test Passed
The test passed.

Recoverable

176 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-002-000 : BRCM:TestEEPROM Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-003-000 : BRCM:TestInternalMemory Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-004-000 : BRCM:TestInterrupt Test Passed
The test passed.

Recoverable
No
Severity

Chapter 6. Troubleshooting 177


Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-005-000 : BRCM:TestLoopbackMAC Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-006-000 : BRCM:TestLoopbackPhysical Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-007-000 : BRCM:TestLEDs Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable

178 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-800-000 : BRCM:TestControlRegisters Test Aborted
The control registers test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-801-000 : BRCM:TestMIIRegisters Test Aborted
The MII register test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-802-000 : BRCM:TestEEPROM Test Aborted
The EEPROM test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support

Chapter 6. Troubleshooting 179


No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-803-000 : BRCM:TestInternalMemory Test Aborted
The internal memory test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-804-000 : BRCM:TestInterrupt Test Aborted
The interrupt test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-805-000 : BRCM:TestLoopbackMAC Test Aborted
Loopback testing at the MAC layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

180 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-806-000 : BRCM:TestLoopbackPhysical Test Aborted
Loopback testing at the physical layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-807-000 : BRCM:TestLEDs Test Aborted
Verification of status LEDs was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-900-000 : BRCM:TestControlRegisters Test Failed
A failure was detected while testing internal MAC registers

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:

Chapter 6. Troubleshooting 181


1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-901-000 : BRCM:TestMIIRegisters Test Failed
A failure was detected while testing internal PHY registers.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-902-000 : BRCM:TestEEPROM Test Failed
A failure was detected while testing non-volatile RAM.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.

182 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-903-000 : BRCM:TestInternalMemory Test Failed
A failure was detected while testing internal memory.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-904-000 : BRCM:TestInterrupt Test Failed
A failure was detected while testing interrupts.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links

Chapter 6. Troubleshooting 183


– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-905-000 : BRCM:TestLoopbackMAC Test Failed
BRCM:TestLoopbackMAC Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-906-000 : BRCM:TestLoopbackPhysical Test Failed
A failure was detected during the loopback test at the physical layer.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

184 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 405-907-000 : BRCM:TestLEDs Test Failed
A failure was detected while verifying operation of the status LEDs.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA Brocade test results


The following messages can result when you run the Brocade test.

Test results for the DSA Brocade test


The following messages can result when you run the DSA Brocade test.

• 218-000-000 : Brocade:MemoryTest Passed


The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-001-000 : Brocade:ExternalLoopbackTest Passed
The test passed.

Recoverable

Chapter 6. Troubleshooting 185


No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-002-000 : Brocade:SerdesLoopbackTest Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-003-000 : Brocade:PCILoopbackTest Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-004-000 : Brocade:ExternalEthLoopbackTest Passed
The test passed.

Recoverable
No
Severity

186 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-005-000 : Brocade:SerdesEthLoopbackTest Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-006-000 : Brocade:InternalLoopbackTest Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-800-000 : Brocade:MemoryTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable

Chapter 6. Troubleshooting 187


No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-801-000 : Brocade:ExternalLoopbackTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-802-000 : Brocade:SerdesLoopbackTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-803-000 : Brocade:PCILoopbackTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support

188 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-805-000 : Brocade:SerdesEthLoopbackTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-806-000 : Brocade:InternalLoopbackTest Aborted
The test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links

Chapter 6. Troubleshooting 189


– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-900-000 : Brocade:MemoryTest Failed
A failure was detected while testing the adapter memory.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-901-000 : Brocade:ExternalLoopbackTest Failed
A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

190 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 218-902-000 : Brocade:SerdesLoopbackTest Failed
A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-903-000 : Brocade:PCILoopbackTest Failed
A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-904-000 : Brocade:ExternalEthLoopbackTest Failed
A failure was detected during the Loopback test.

Recoverable

Chapter 6. Troubleshooting 191


No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check or replace SFP/cable.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-905-000 : Brocade:SerdesEthLoopbackTest Failed
A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-906-000 : Brocade:InternalLoopbackTest Failed
A failure was detected during the Loopback test.

Recoverable
No
Severity
Error

192 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA Emulex adapter test results


The following messages can result when you run the Emulex adapter test.

Test results for the DSA Emulex adapter test


The following messages can result when you run the DSA Emulex adapter test.

• 516-000-000 : ELXUCNA: NIC MAC LoopBackTest Passed


The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-001-000 : ELXUCNA: NIC PHY LoopBackTest Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 193


Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted
Loopback testing at the MAC layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-801-000 : ELXUCNA: NIC PHY LoopBackTest Aborted
Loopback testing at the physical layer was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA

194 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of BMC/IMM
• 516-802-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Aborted
Verification of status LEDs was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-900-000 : ELXUCNA: NIC MAC LoopBackTest Failed
A failure was detected during the loopback test at the MAC layer.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed
A failure was detected during the loopback test at the physical layer.

Recoverable
No
Severity
Error
Serviceable
Yes

Chapter 6. Troubleshooting 195


Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-902-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Failed
A failure was detected while verifying operation of the status LEDs.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA Mellanox adapter test results


The following messages can result when you run the Mellanox adapter test.

Test results for the DSA Mellanox adapter test


The following messages can result when you run the DSA Mellanox adapter test.

• 408-000-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Passed


Port Test Passed.

Recoverable
No
Severity

196 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed
Port Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted
Port Test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted
Port Test was canceled.

Recoverable
No
Severity
Warning
Serviceable

Chapter 6. Troubleshooting 197


No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-900-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Failed
Port Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-901-000 : MLNX:MLNX_DiagnosticTestIBPort Test Failed
Port Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state and a subnet manager
running on the fabric to which the port is attached.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
– Lenovo Data Center Support website

198 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Latest level of DSA
– Latest level of BMC/IMM

DSA EXA port ping test results


The following messages can result when you run the EXA port ping test.

Test results for the DSA EXA port ping test


The following messages can result when you run the DSA EXA port ping test.

• 401-000-000 : EXA Port Ping Test Passed


EXA Port Ping Test Passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 401-801-000 : EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Unable to get device base address.

Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 401-802-000 : EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Port connections may not be correct.

Chapter 6. Troubleshooting 199


Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 401-901-001 : EXA Port Ping Test Failed
EXA Port Ping Test Failed.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Check scalability cables for loose connections.
4. Replace the scalability cable(s) for specified port(s).
5. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

DSA Intel network test results


The following messages can result when you run the Intel network test.

Test results for the DSA Intel network test


The following messages can result when you run the DSA Intel network test.

200 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 406-000-000 : IANet:Registers Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-001-000 : IANet:EEPROM Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-002-000 : IANet:FIFO Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-003-000 : IANet:Interrupts Test Passed
The test passed.

Chapter 6. Troubleshooting 201


Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-004-000 : IANet:Loopback Test Passed
The test passed.

Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-800-000 : IANet:Registers Test Aborted
Registers test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-801-000 : IANet:EEPROM Test Aborted
EEPROM test was canceled.

Recoverable
No

202 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-802-000 : IANet:FIFO Test Aborted
FIFO test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-803-000 : IANet:Interrupts Test Aborted
Interrupt test was canceled.

Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-804-000 : IANet:Loopback Test Aborted
Loopback test was canceled.

Recoverable
No
Severity
Warning

Chapter 6. Troubleshooting 203


Serviceable
No
Automatically notify support
No
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-900-000 : IANet:Registers Test Failed
A failure was detected during the Registers test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-901-000 : IANet:EEPROM Test Failed
A failure was detected during the EEPROM test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.

204 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-902-000 : IANet:FIFO Test Failed
A failure was detected during the FIFO test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-903-000 : IANet:Interrupts Test Failed
A failure was detected during the Interrupt test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log. If the
ethernet device is sharing interrupts, if possible modify the interrupt assignments using F1 Setup
to assign a unique interrupt to the device.

Chapter 6. Troubleshooting 205


4. Rerun the test.
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-904-000 : IANet:Loopback Test Failed
A failure was detected during the Loopback test.

Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the Ethernet cable for damage and ensure correct cable type and attachment.
2. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Rerun the test.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Data Center Support website
– Latest level of DSA
– Latest level of BMC/IMM

Event messages
Use this information to review event messages and resolve many errors.

Note: IMM and UEFI events related to communications errors can take up to 20 minutes to be displayed in
the CMM event log.

When viewing event messages in the CMM event log, look for events that might have occurred earlier in the
log that are related to the problem you are experiencing. For example, if you see an event for a
microprocessor bus error, look for errors relating to memory that could also be the cause of this error.

IMM messages
When a hardware event is detected by the IMM on a Lenovo Flex System x240 M5 compute node, the IMM
logs that event in the system-event log in the compute node. In addition, the IMM sends that event to the
CMM and to the Lenovo XClarity Administrator (if installed) or the Flex System Manager management
software (if installed).

For each event code, the following fields are displayed:

206 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Event identifier
A hexadecimal identifier that uniquely identifies an event or class of events. In this documentation, the
event identifiers are prefixed with 0x and followed by eight characters.
Event description
The logged message string that appears for an event. When the event string is displayed in the system-
event log, information such as a specific component is displayed. In this documentation, that additional
information appears as variables, such as [arg1] or [arg2].
Explanation
Additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. In the system-event log, the severity is
abbreviated to the first character. The following severities can be displayed:
• Info: The event was recorded for audit purposes. This is usually a user action or a change of states
that is normal behavior.
• Warning: The event is not as severe as an error, but if possible, the condition should be corrected
before it becomes an error. It might also be a condition that requires additional monitoring or
maintenance.
• Error: The event is a failure or critical condition that impairs service or an expected function.
Alert Category
Similar events are grouped in categories. The alert category is in the following format:

severity - device component

severity is one of the following severity levels:


• Critical: A key component in the server is no longer functioning.
• Warning: The event might progress to a critical level.
• System: The event is the result of a system error or a configuration change.

device component is the specific device in the compute node that caused the event to be generated.
Serviceable
Whether user action is required to correct the problem.
CIM Information
The prefix of the message ID and the sequence number that is used by the CIM message registry.
SNMP Trap ID
The SNMP trap ID that is found in the SNMP alert management information base (MIB).
Automatically notify Support
If this field is set to Yes and you have enabled Call Home on the Lenovo XClarity Administrator (if
installed) or Electronic Service Agent (ESA) on the Flex System Manager management software (if
installed), Lenovo Support will be notified automatically if the event is generated.

If the Lenovo XClarity Administrator or Flex System Manager management software is not installed, you
can enable automatic notification of Lenovo Support from the CMM web interface.

While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
User response
The actions that you should perform to solve the event.

Chapter 6. Troubleshooting 207


Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo
Support.

Note: This list includes error codes and messages that might not apply to this machine type and model.

List of IMM events


This section lists all messages that can be sent from the IMM.

• 40000001-00000000 : Management Controller [arg1] Network Initialization Complete.


The IMM network subsystem initialization has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0001
User Response
Information only; no action is required.
• 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error.
A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been
imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair
that was previously generated by the Generate a New Key and Certificate Signing Request link.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0002
User Response
Make sure that the certificate that you are importing is correct and properly generated.
• 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].
The specified user has changed the Ethernet data rate of the Integrated Management Module external
network interface to the specified value.

208 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0003
User Response
Information only; no action is required.
• 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].
The specified user has changed the Ethernet duplex setting of the Integrated Management Module
external network interface to the specified value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0004
User Response
Information only; no action is required.
• 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3].
The specified user has changed the Ethernet maximum transmission unit (MTU) setting of the Integrated
Management Module external network interface to the specified value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

Chapter 6. Troubleshooting 209


CIM Information
Prefix: IMM ID: 0005
User Response
Information only; no action is required.
• 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by
user [arg3].
The specified user has changed the Ethernet locally administered MAC address of the Integrated
Management Module external network interface to the specified value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0006
User Response
Information only; no action is required.
• 40000007-00000000 : Ethernet interface [arg1] by user [arg2].
The specified user has enabled or disabled the Ethernet interface.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0007
User Response
Information only; no action is required.
• 40000008-00000000 : Hostname set to [arg1] by user [arg2].
The specified user has changed the Integrated Management Module host name.

Severity
Info
Serviceable
No

210 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0008
User Response
Information only; no action is required.
• 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3].
The specified user has changed the IP address of the Integrated Management Module external network
interface to the specified value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0009
User Response
Information only; no action is required.
• 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user
[arg3].
The specified user has changed the subnet mask of the Integrated Management Module external network
interface to the specified value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0010
User Response

Chapter 6. Troubleshooting 211


Information only; no action is required.
• 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3].
The specified user has changed the gateway address of the Integrated Management Module external
network interface to the specified value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0011
User Response
Information only; no action is required.
• 4000000c-00000000 : OS Watchdog response [arg1] by [arg2] .
The OS Watchdog timer has been enabled or disabled by a user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0012
User Response
Information only; no action is required.
• 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned.
A DHCP server has failed to assign an IP address to the IMM.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category

212 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0013
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM.
• 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].
The specified user has logged in to the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0014
User Response
Information only; no action is required.
• 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3].
The specified user has initiated a power function on the system using the Management Controller.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0015
User Response
Information only; no action is required.
• 40000010-00000000 : Security: Userid: [arg1] had [arg2] login failures from WEB client at IP address
[arg3].

Chapter 6. Troubleshooting 213


A user has exceeded the maximum allowed number of unsuccessful login attempts from a web browser
and has been prevented from logging in for the lockout period.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0016
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3].
A user has exceeded the maximum allowed number of unsuccessful login attempts from the command-
line interface and has been prevented from logging in for the lockout period.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0017
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 40000012-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from WEB browser at IP address [arg2].
A user has attempted to log in from a web browser by using an invalid login ID or password.

Severity
Info
Serviceable

214 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0018
User Response
Make sure that the correct login ID and password are being used.
• 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from TELNET client at IP address [arg2].
A user has attempted to log in from a Telnet session by using an invalid login ID or password.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0019
User Response
Make sure that the correct login ID and password are being used.
• 40000014-00000000 : The [arg1] on system [arg2] cleared by user [arg3].
The specified user has deleted system log events or audit log events.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0020
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 215


• 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2].
The Integrated Management Module has been reset. The logs provide additional details.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0021
User Response
Information only; no action is required.
• 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@=
[arg6], DNS1@=[arg7] .
The DHCP server has assigned an IMM IP address and configuration.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0022
User Response
Information only; no action is required.
• 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=
[arg5] .
An IMM IP address and configuration have been assigned using client data.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

216 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0023
User Response
Information only; no action is required.
• 40000018-00000000 : LAN: Ethernet[[arg1]] interface is no longer active.
The IMM Ethernet interface has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0024
User Response
Information only; no action is required.
• 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active.
The IMM Ethernet interface has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0025
User Response
Information only; no action is required.
• 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2].
The specified user has changed the DHCP setting of the Integrated Management Module external network
interface.

Severity

Chapter 6. Troubleshooting 217


Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0026
User Response
Information only; no action is required.
• 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user
[arg2].
The specified user has restored the Integrated Management Module (IMM) configuration from a previously
saved configuration file. Some configuration settings might require that the IMM be restarted before they
take effect.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0027
User Response
Information only; no action is required.
• 4000001c-00000000 : Watchdog [arg1] Screen Capture Occurred.
An operating-system error has occurred, and the screen capture was successful.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22

218 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: IMM ID: 0028
User Response
If there was no operating-system error, complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
If there was an operating-system error, check the integrity of the installed operating system.
Related links
– “Installing the LAN over USB Linux device driver” on page 49
– “Installing the LAN over USB Windows device driver” on page 48
• 4000001d-00000000 : Watchdog [arg1] Failed to Capture Screen.
An operating-system error has occurred, and the screen capture failed.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0029
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code.
Related links
– “Installing the LAN over USB Linux device driver” on page 49
– “Installing the LAN over USB Windows device driver” on page 48
• 4000001e-00000000 : Running the backup Management Controller [arg1] main application.
The IMM was unable to run the primary IMM image and has resorted to running the backup image.

Severity
Warning

Chapter 6. Troubleshooting 219


Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0030
User Response
Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 4000001f-00000000 : Please ensure that the Management Controller [arg1] is flashed with the
correct firmware. The Management Controller is unable to match its firmware to the server.
The server does not support the installed IMM firmware version.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0031
User Response
Update the IMM firmware to a version that the server supports. Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the cluster solution before you update the code.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values.
The default configuration has been restored to the Integrated Management Module.

Severity
Info
Serviceable
No

220 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0032
User Response
Information only; no action is required.
• 40000021-00000000 : Management Controller [arg1] clock has been set from NTP server [arg2].
The IMM clock has been set to the date and time that are provided by the Network Time Protocol server.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0033
User Response
Information only; no action is required.
• 40000022-00000000 : SSL data in the Management Controller [arg1] configuration data is invalid.
Clearing configuration data region and disabling SSL.
There is a problem with the certificate that has been imported into the IMM. The imported certificate must
contain a public key that corresponds to the key pair that was previously generated through the Generate
a New Key and Certificate Signing Request link.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0034
User Response

Chapter 6. Troubleshooting 221


Complete the following steps until the problem is solved:
1. Make sure that the certificate that you are importing is correct.
2. Try to import the certificate again.
• 40000023-00000000 : Flash of [arg1] from [arg2] succeeded for user [arg3] .
The specified firmware update has been completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0035
User Response
Information only; no action is required.
• 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3].
The specified firmware has not been updated.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0036
User Response
Information only; no action is required.
• 40000025-00000000 : The [arg1] on system [arg2] is 75% full.
The IMM event log is 75% full. When the event log is completely full, the new entries will overwrite the
oldest entries. To avoid losing older log entries, save the log as a text file and clear the log.

Severity
Info
Serviceable
No
Automatically notify support

222 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
System - Event Log Fullness
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0037
User Response
Information only; no action is required.
• 40000026-00000000 : The [arg1] on system [arg2] is 100% full.
The IMM event log is full. New entries in the log will overwrite the oldest entries. To avoid losing older log
entries, save the log as a text file and clear the log.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log Fullness
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0038
User Response
To avoid losing older log entries, save the log as a text file and clear the log.
• 40000027-00000000 : Platform Watchdog Timer expired for [arg1].
A Platform Watchdog Timer Expired event has occurred.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - OS Timeout
SNMP Trap ID
21
CIM Information
Prefix: IMM ID: 0039
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet-over-USB interface is enabled.

Chapter 6. Troubleshooting 223


3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
Related links
– “Installing the LAN over USB Linux device driver” on page 49
– “Installing the LAN over USB Windows device driver” on page 48
• 40000028-00000000 : Management Controller Test Alert Generated by [arg1].
The Integrated Management Module has sent a test message to help verify connectivity.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0040
User Response
Information only; no action is required.
• 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP
address [arg3].
A user has exceeded the maximum allowed number of unsuccessful login attempts from SSH and has
been prevented from logging in for the lockout period.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0041
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash
the [arg3] firmware.

224 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
A specific type of firmware mismatch has been detected.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0042
User Response
Update the IMM firmware to the latest version.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 4000002b-00000000 : Domain name set to [arg1].
Domain name set by user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0043
User Response
Information only; no action is required.
• 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2].
Domain source changed by user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 225


none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0044
User Response
Information only; no action is required.
• 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2].
DDNS setting changed by user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0045
User Response
Information only; no action is required.
• 4000002e-00000000 : DDNS registration successful. The domain name is [arg1].
The DDNS registration was successful.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0046
User Response
Information only; no action is required.
• 4000002f-00000000 : IPv6 enabled by user [arg1] .
The specified user has enabled IPv6 support on the Integrated Management Module.

Severity
Info

226 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0047
User Response
Information only; no action is required.
• 40000030-00000000 : IPv6 disabled by user [arg1] .
The specified user has disabled IPv6 support on the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0048
User Response
Information only; no action is required.
• 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1].
The specified user has enabled IPv6 static address assignment on the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0049
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 227


• 40000032-00000000 : IPv6 DHCP enabled by user [arg1].
The specified user has enabled DHCPv6 on the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0050
User Response
Information only; no action is required.
• 40000033-00000000 : IPv6 stateless auto-configuration enabled by user [arg1].
IPv6 stateless address auto-configuration has been enabled on the Integrated Management Module by
the specified user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0051
User Response
Information only; no action is required.
• 40000034-00000000 : IPv6 static IP configuration disabled by user [arg1].
The specified user has disabled IPv6 static address assignment on the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none

228 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0052
User Response
Information only; no action is required.
• 40000035-00000000 : IPv6 DHCP disabled by user [arg1].
The specified user has disabled DHCPv6 on the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0053
User Response
Information only; no action is required.
• 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1].
IPv6 stateless address auto-configuration has been disabled on the Integrated Management Module by
the specified user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0054
User Response
Information only; no action is required.
• 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3], Pref=[arg4] .
The IPv6 link-local address is active.

Severity
Info

Chapter 6. Troubleshooting 229


Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0055
User Response
Information only; no action is required.
• 40000038-00000000 : ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3], Pref=[arg4], GW@=
[arg5].
The IPv6 static address is active.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0056
User Response
Information only; no action is required.
• 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5].
The IPv6 DHCP-assigned address is active.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0057
User Response

230 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Information only; no action is required.
• 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by
user [arg3].
A user has modified the IPv6 static address of a Management Controller.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0058
User Response
Information only; no action is required.
• 4000003b-00000000 : DHCPv6 failure, no IP address assigned.
The DHCPv6 server has failed to assign an IP address to a management controller.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0059
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the
IMM.
• 4000003c-00000000 : Platform Watchdog Timer expired for [arg1].
IMM has detected an OS did not start in the expected amount of time.

Severity
Error
Serviceable
No

Chapter 6. Troubleshooting 231


Automatically notify support
No
Alert Category
System - Loader timeout
SNMP Trap ID
26
CIM Information
Prefix: IMM ID: 0060
User Response
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system
Related links
– “Installing the LAN over USB Linux device driver” on page 49
– “Installing the LAN over USB Windows device driver” on page 48
• 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the Telnet port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0061
User Response
Information only; no action is required.
• 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the Secure Shell (SSH) port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none

232 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0062
User Response
Information only; no action is required.
• 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the HTTP port number. New HTTP (web) connections must use the new
port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0063
User Response
Information only; no action is required.
• 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the HTTPS port number. New HTTPS (secure web) connections must use
the new port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0064
User Response
Information only; no action is required.
• 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the CIM HTTP port number.

Severity
Info

Chapter 6. Troubleshooting 233


Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0065
User Response
Information only; no action is required.
• 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the CIM HTTPS port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0066
User Response
Information only; no action is required.
• 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the Simple Network Management Protocol (SNMP) agent port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0067
User Response
Information only; no action is required.

234 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].
The specified user has changed the Simple Network Management Protocol (SNMP) traps port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0068
User Response
Information only; no action is required.
• 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Syslog receiver port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0069
User Response
Information only; no action is required.
• 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Remote Presence port number.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

Chapter 6. Troubleshooting 235


CIM Information
Prefix: IMM ID: 0070
User Response
Information only; no action is required.
• 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3].
The specified LED has changed state.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0071
User Response
Information only; no action is required.
• 40000048-00000000 : Inventory data changed for device [arg1], new device data hash=[arg2], new
master data hash=[arg3] .
The physical inventory has changed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0072
User Response
Information only; no action is required.
• 40000049-00000000 : SNMP [arg1] enabled by user [arg2] .
The specified user has enabled the SNMPv1 or SNMPv3 agent.

Severity
Info
Serviceable

236 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0073
User Response
Information only; no action is required.
• 4000004a-00000000 : SNMP [arg1] disabled by user [arg2] .
The specified user has disabled the SNMPv1 or SNMPv3 agent.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0074
User Response
Information only; no action is required.
• 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4],
Address=[arg5], .
A user changed the SNMP community string.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0075
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 237


• 4000004c-00000000 : LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2],
DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7].
A user changed the LDAP server configuration.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0076
User Response
Information only; no action is required.
• 4000004d-00000000 : LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3],
BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7],
GroupAttribute=[arg8], LoginAttribute=[arg9].
A user configured an LDAP Miscellaneous setting.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0077
User Response
Information only; no action is required.
• 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3],
StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6].
A user configured the Serial Port mode.

Severity
Info
Serviceable
No
Automatically notify support
No

238 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0078
User Response
Information only; no action is required.
• 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=
[arg4], Timezone=[arg5].
The specified user has changed the date and time in the Integrated Management Module.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0079
User Response
Information only; no action is required.
• 40000050-00000000 : Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3],
Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7].
A user configured the Location setting.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0080
User Response
Information only; no action is required.
• 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2].
A user configured the Server Power Off Delay.

Chapter 6. Troubleshooting 239


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0081
User Response
Information only; no action is required.
• 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4].
A user configured a Server Power action at a specific time.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0082
User Response
Information only; no action is required.
• 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].
A user configured a recurring Server Power Action.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0083

240 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 40000054-00000000 : Server [arg1] [arg2] cleared by user [arg3].
A user cleared a Server Power Action.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0084
User Response
Information only; no action is required.
• 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost1=
[arg3]:[arg4], NTPServerHost2=[arg5]:[arg6], NTPServerHost3=[arg7]:[arg8], NTPServerHost4=
[arg9]:[arg10], NTPUpdateFrequency=[arg11].
A user configured the Date and Time synchronize settings.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0085
User Response
Information only; no action is required.
• 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3].
A user configured the SMTP server.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 241


Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0086
User Response
Information only; no action is required.
• 40000057-00000000 : Telnet [arg1] by user [arg2].
The specified user has enabled or disabled Telnet.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0087
User Response
Information only; no action is required.
• 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2],
PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6],
IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
The specified user has configured the DNS servers.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0088
User Response
Information only; no action is required.
• 40000059-00000000 : LAN over USB [arg1] by user [arg2].
A user configured USB-LAN.

242 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0089
User Response
Information only; no action is required.
• 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-
LAN port=[arg3].
A user configured USB-LAN port forwarding.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0090
User Response
Information only; no action is required.
• 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2].
A user enables or disables Secure web services.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information

Chapter 6. Troubleshooting 243


Prefix: IMM ID: 0091
User Response
Information only; no action is required.
• 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2].
The secure CIM-XML port has been enabled or disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0092
User Response
Information only; no action is required.
• 4000005d-00000000 : Secure LDAP [arg1] by user [arg2].
A user enables or disables Secure LDAP services.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0093
User Response
Information only; no action is required.
• 4000005e-00000000 : SSH [arg1] by user [arg2].
The specified user has enabled or disabled the Secure Shell (SSH) service.

Severity
Info
Serviceable
No
Automatically notify support
No

244 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0094
User Response
Information only; no action is required.
• 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2],
OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].
A user configures Server Timeouts.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0095
User Response
Information only; no action is required.
• 40000060-00000000 : License key for [arg1] added by user [arg2].
A Integrated Management Module license that allows access to the specified feature was added to the
system.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0096
User Response
Information only; no action is required.
• 40000061-00000000 : License key for [arg1] removed by user [arg2].

Chapter 6. Troubleshooting 245


The specified user has removed an Integrated Management Module license. Access to the specified
feature is no longer allowed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0097
User Response
Information only; no action is required.
• 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=
[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].
A user changes the Global Login General Settings.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0098
User Response
Information only; no action is required.
• 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2],
PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4],
MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6],
MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=
[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11].
A user changes the Global Login Account Security Settings to Legacy.

Severity
Info
Serviceable
No
Automatically notify support

246 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0099
User Response
Information only; no action is required.
• 40000064-00000000 : User [arg1] created.
A user account has been created.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0100
User Response
Information only; no action is required.
• 40000065-00000000 : User [arg1] removed.
A user account has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0101
User Response
Information only; no action is required.
• 40000066-00000000 : User [arg1] password modified.
The password for the specified user account has been changed.

Chapter 6. Troubleshooting 247


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0102
User Response
Information only; no action is required.
• 40000067-00000000 : User [arg1] role set to [arg2].
A user account role assigned.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0103
User Response
Information only; no action is required.
• 40000068-00000000 : User [arg1] custom privileges set: [arg2].
User account priveleges assigned.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0104

248 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 40000069-00000000 : User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=
[arg3], AccessType=[arg4], HostforTraps=[arg5].
User account SNMPv3 settings changed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0105
User Response
Information only; no action is required.
• 4000006a-00000000 : SSH Client key added for user [arg1].
User locally defined an SSH Client key.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0106
User Response
Information only; no action is required.
• 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2].
User imported an SSH Client key.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 249


Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0107
User Response
Information only; no action is required.
• 4000006c-00000000 : SSH Client key removed from user [arg1].
User removed an SSH Client key.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0108
User Response
Information only; no action is required.
• 4000006d-00000000 : Management Controller [arg1]: Configuration saved to a file by user [arg2].
A user saved a Management Controller configuration to a file.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0109
User Response
Information only; no action is required.
• 4000006e-00000000 : Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=
[arg2], RetryInterval=[arg3], EntryInterval=[arg4].
A user changed the Global Event Notification settings.

250 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0110
User Response
Information only; no action is required.
• 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3],
Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8].
The specified user has changed or reset the remote alert recipient configuration.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0111
User Response
Information only; no action is required.
• 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=
[arg3] .
The specified user has enabled Simple Network Management Protocol (SNMP) traps.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

Chapter 6. Troubleshooting 251


CIM Information
Prefix: IMM ID: 0112
User Response
Information only; no action is required.
• 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user
[arg3].
The power capping level has been changed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0113
User Response
Information only; no action is required.
• 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts.
The minimum power cap value has been changed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0114
User Response
Information only; no action is required.
• 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts.
The maximum power cap value has been changed.

Severity
Info
Serviceable
No

252 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0115
User Response
Information only; no action is required.
• 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2]
watts.
The soft minimum power cap value has been changed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0116
User Response
Information only; no action is required.
• 40000075-00000000 : The measured power value exceeded the power cap value.
The measured power value has exceeded the power cap value.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0117
User Response
– Make sure IMM firmware is at the latest level.

Chapter 6. Troubleshooting 253


– Raise the system power cap value or adjust the system workload to be less than the currently
applied power cap.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 40000076-00000000 : The new minimum power cap value exceeded the power cap value.
The new minimum power cap value has exceeded the power cap value.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0118
User Response
User may need to adjust the power cap value to be greater or equal to the minimum power cap.
• 40000077-00000000 : Power capping was activated by user [arg1].
The power capping control has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0119
User Response
Information only; no action is required.
• 40000078-00000000 : Power capping was deactivated by user [arg1].
The power capping control has been disabled.

Severity
Info
Serviceable
No

254 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0120
User Response
Information only; no action is required.
• 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1].
Static Power Savings mode turned on by user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0121
User Response
Information only; no action is required.
• 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1].
Static Power Savings mode turned off by user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0122
User Response
Information only; no action is required.
• 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1].
Dynamic Power Savings mode turned on by user.

Chapter 6. Troubleshooting 255


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0123
User Response
Information only; no action is required.
• 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1].
Dynamic Power Savings mode turned off by user.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0124
User Response
Information only; no action is required.
• 4000007d-00000000 : Power cap and external throttling occurred.
Power cap and external throttling has occurred.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0125

256 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 4000007e-00000000 : External throttling occurred .
External throttling has occurred.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0126
User Response
Information only; no action is required.
• 4000007f-00000000 : Power cap throttling occurred.
Power cap throttling has occurrred.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0127
User Response
Information only; no action is required.
• 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode.
Remote Control session started.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 257


none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0128
User Response
Information only; no action is required.
• 40000081-00000000 : PXE boot requested by user [arg1].
PXE boot requested.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0129
User Response
Information only; no action is required.
• 40000082-00000000 : The measured power value has returned below the power cap value.
The measured power value has returned below the power cap value.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0130
User Response
Information only; no action is required.
• 40000083-00000000 : The new minimum power cap value has returned below the power cap value.
The new minimum power cap value has returned below the power cap value.

Severity
Info

258 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0131
User Response
Information only; no action is required.
• 40000084-00000000 : IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the IMM firmware to the same level on all nodes.
A mismatch of IMM firmware between nodes has been detected.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0132
User Response
Attempt to update the IMM firmware to the same level on all nodes.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the FPGA firmware to the same level on all nodes.
A mismatch of FPGA firmware between nodes has been detected.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 259


22
CIM Information
Prefix: IMM ID: 0133
User Response
Attempt to update the FPGA firmware to the same level on all nodes.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 40000086-00000000 : Test Call Home Generated by user [arg1].
The specified user has generated a test automatic support notification.

Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0134
User Response
Information only; no action is required.
• 40000087-00000000 : Manual Call Home by user [arg1]: [arg2].
The specified user has submitted a service request.

Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0135
User Response
IBM Support will address the problem.
• 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user
[arg2] completed.
The specified user has successfully restored the configuration of the specified management controller
from a file.

260 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0136
User Response
Information only; no action is required.
• 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user
[arg2] failed to complete.
Restoration of the configuration of the specified management controller from a file by the specified user
has not been completed.

Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0137
User Response
1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation
• 4000008a-00000000 : Management Controller [arg1]: Configuration restoration from a file by user
[arg2] failed to start.
Restoration of the configuration of the specified management controller from a file by the specified user
has failed to start.

Severity
Error
Serviceable
No
Automatically notify support

Chapter 6. Troubleshooting 261


No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0138
User Response
1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation
• 4000008b-00000000 : One or more of the Storage Management IP addresses has changed.
One or more of the Storage Management IP addresses has changed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0139
User Response
Information only; no action is required.
• 4000008c-00000000 : Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP
address [arg3].
A user has exceeded the maximum allowed number of unsuccessful login attempts from a CIM client and
has been prevented from logging in for the lockout period.

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0140

262 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 4000008d-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from a CIM client at IP address [arg2].
A user has attempted to log in from a CIM client by using an invalid login ID or password.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0141
User Response
Make sure that the correct login ID and password are being used.
• 4000008e-00000000 : Device [arg1] VPD is not valid.
The VPD for a device is invalid

Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0142
User Response
The device with invalid VPD data should be replaced.
• 4000008f-00000000 : The bare metal connection process has been started.
Bare Metal Connection process has been started

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 263


Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0143
User Response
Information only; no action is required.
• 40000090-00000000 : The bare metal update application reports a status of [arg1].
Bare Metal Update Application Status

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0144
User Response
Information only; no action is required.
• 40000091-00000000 : User [arg1] has terminated an active console session.
A user has terminated an active console session.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0145
User Response
Information only; no action is required.

264 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 40000092-00000000 : TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3],
TKLMServer2=[arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=
[arg9].
A user configured the TKLM servers.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0146
User Response
Information only; no action is required.
• 40000093-00000000 : TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=
[arg2] .
A user configured the TKLM device group.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0147
User Response
Information only; no action is required.
• 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self-
signed certificate for the TKLM client.
User generated a new encryption key pair and installed a self-signed certificate for the TKLM client.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 265


Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0148
User Response
Information only; no action is required.
• 40000095-00000000 : User [arg1] has generated a new encryption key and certificate signing
request for the TKLM client.
User generated a new encryption key and certificate signing request for the TKLM client.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0149
User Response
Information only; no action is required.
• 40000096-00000000 : User [arg1] has imported a signed certificate for the TKLM client from [arg2].
User imported a signed certificate for the TKLM client.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0150
User Response
Information only; no action is required.
• 40000097-00000000 : User [arg1] has imported a server certificate for the TKLM server.
User imported a server certificate for the TKLM Server.

266 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0151
User Response
Information only; no action is required.
• 40000098-00000000 : The UEFI Definitions have been changed.
UEFI Definitions change has been detected.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0152
User Response
Information only; no action is required.
• 40000099-00000000 : Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address
[arg3].
A user was not able to log in to a Management Controller from IPMI.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information

Chapter 6. Troubleshooting 267


Prefix: IMM ID: 0153
User Response
Information only; no action is required.
• 4000009a-00000000 : Security: Userid: [arg1] had [arg2] login failures from SNMP client at IP
address [arg3].
A user was not able to access a Management Controller from SNMP.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0154
User Response
Information only; no action is required.
• 4000009b-00000000 : Security: Userid: [arg1] had [arg2] login failures from IPMI serial client.
A user was not able to log in to a Management Controller from an IPMI serial client.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0155
User Response
Information only; no action is required.
• 4000009c-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] serial interface.
A user successfully logged in to a Management Controller.

Severity
Info
Serviceable
No
Automatically notify support

268 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0156
User Response
Information only; no action is required.
• 4000009d-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has logged off.
A user logged off of a Management Controller.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0157
User Response
Information only; no action is required.
• 4000009e-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off.
A user has been logged off of a Management Controller.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0158
User Response
Information only; no action is required.
• 4000009f-00000000 : User [arg1] has initiated a TKLM Server Connection Test to check
connectivity to server [arg2].
User initiated a TKLM Server Connection test.

Chapter 6. Troubleshooting 269


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0159
User Response
Information only; no action is required.
• 400000a0-00000000 : User [arg1] has initiated an SMTP Server Connection Test.
User initiated an SMTP Server Connection test.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0160
User Response
Information only; no action is required.
• 400000a1-00000000 : UEFI Reported: [arg1].
UEFI audit event logged.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID

CIM Information
Prefix: IMM ID: 0161

270 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 400000a2-00000000 : User [arg1] has [arg2] file [arg3] from [arg4].
User has mounted/unmounted file from URL or server.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0162
User Response
Information only; no action is required.
• 400000a3-00000000 : User [arg1] has set the SMTP Server reverse-path to [arg2].
User set SMTP Server reverse-path address.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0163
User Response
Information only; no action is required.
• 400000a4-00000000 : User [arg1] has removed a certificate.
User removed certificate.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 271


System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0164
User Response
Information only; no action is required.
• 400000a5-00000000 : A certificate has been revoked .
A certificate has been revoked.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0165
User Response
Install a new certificate.
• 400000a6-00000000 : The server was restarted for an unknown reason.
The server was restarted for an unknown reason.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0166
User Response
Information only; no action is required.
• 400000a7-00000000 : The server is restarted by chassis control command.
Server is restarted by chassis control command.

Severity
Info

272 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0167
User Response
Information only; no action is required.
• 400000a8-00000000 : The server was reset via pushbutton.
Server was reset via pushbutton.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0168
User Response
Information only; no action is required.
• 400000a9-00000000 : The server was powered-up via power pushbutton.
Server was powered-up via power pushbutton.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0169
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 273


• 400000aa-00000000 : The server was restarted when the watchdog expired..
Server was restarted when the watchdog expired.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0170
User Response
Information only; no action is required.
• 400000ab-00000000 : The server was restarted for OEM reason.
Server was restarted for OEM reason.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0171
User Response
Information only; no action is required.
• 400000ac-00000000 : The server was automatically powered on because the power restore policy
is set to always restore..
Server was automatically powered on because the power restore policy is set to always restore.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other

274 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0172
User Response
Information only; no action is required.
• 400000ad-00000000 : The server was automatically powered on because the power restore policy
is set to restore previous power state..
Server was automatically powered on because the power restore policy is set to restore previous power
state.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0173
User Response
Information only; no action is required.
• 400000ae-00000000 : The server was reset via Platform Event Filter.
Server was reset via Platform Event Filter.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0174
User Response
Information only; no action is required.
• 400000af-00000000 : The server was power-cycled via Platform Event Filter.
Server was power-cycled via Platform Event Filter.

Severity
Info

Chapter 6. Troubleshooting 275


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0175
User Response
Information only; no action is required.
• 400000b0-00000000 : The server was soft reset.
Server was soft reset.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0176
User Response
Information only; no action is required.
• 400000b1-00000000 : The server was powered up via Real Time Clock (scheduled power on).
Server was powered up via Real Time Clock (scheduled power on).

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0177
User Response
Information only; no action is required.

276 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 400000b2-00000000 : The server was powered off for an unknown reason.
Server was powered off for an unknown reason.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0178
User Response
Information only; no action is required.
• 400000b3-00000000 : The server was powered off by chassis control command.
Server was powered off by chassis control command.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0179
User Response
Information only; no action is required.
• 400000b4-00000000 : The server was powered off via pushbutton.
Server was powered off via pushbutton.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 277


22
CIM Information
Prefix: IMM ID: 0180
User Response
Information only; no action is required.
• 400000b5-00000000 : The server was powered off when the watchdog expired.
Server was powered off when the watchdog expired.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0181
User Response
Information only; no action is required.
• 400000b6-00000000 : The server stayed powered off because the power restore policy is set to
always restore..
Server stayed powered off because the power restore policy is set to always restore.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0182
User Response
Information only; no action is required.
• 400000b7-00000000 : The server stayed powered off because the power restore policy is set to
restore previous power state..
Server stayed powered off because the power restore policy is set to restore previous power state.

Severity
Info

278 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0183
User Response
Information only; no action is required.
• 400000b8-00000000 : The server was powered off via Platform Event Filter.
Server was power off via Platform Event Filter.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0184
User Response
Information only; no action is required.
• 400000b9-00000000 : The server was powered off via Real Time Clock (scheduled power off).
Server was powered up via Real Time Clock (scheduled power off).

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0185
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 279


• 400000ba-00000000 : Management Controller [arg1] reset was initiated due to Power-On-Reset.
Management Controller reset was initiated due to Power-On-Reset.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0186
User Response
Information only; no action is required.
• 400000bb-00000000 : Management Controller [arg1] reset was initiated by PRESET.
Management Controller reset was initiated by PRESET.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0187
User Response
Information only; no action is required.
• 400000bc-00000000 : Management Controller [arg1] reset was initiated by CMM.
Management Controller reset was initiated by CMM.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

280 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
22
CIM Information
Prefix: IMM ID: 0188
User Response
Information only; no action is required.
• 400000bd-00000000 : Management Controller [arg1] reset was initiated by IMM firmware.
Management Controller reset was initiated by IMM firmware.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0189
User Response
Information only; no action is required.
• 400000be-00000000 : The [arg1] certificate is expired and has been removed.
Expired certificate has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0190
User Response
Install a new certificate.
• 400000bf-00000000 : Operating System status has changed to [arg1].
Operating System status change.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 281


Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0191
User Response
Information only; no action is required.
• 400000c0-00000000 : Inventory data collecting and processing complete for [arg1].
Inventory data collecting and processing complete.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0192
User Response
Information only; no action is required.
• 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
asserted.
A voltage has dropped below its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0480
User Response
Use one of the following procedures:
– If the specified sensor is SysBrd 3.3V or SysBrd 5V, replace the system board.

282 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– If the specified sensor is SysBrd 12V, check the Chassis Management Module or Flex System
Manager event log for power-supply-related issues, and resolve those issues. If the problem
remains, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80010202-2801ffff : Sensor Planar VBAT has detected low battery voltage.
The CMOS battery voltage has dropped below its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0480
User Response
Replace the CMOS battery.
Related links
– “Removing the CMOS battery” on page 811
– “Installing the CMOS battery” on page 812
• 80010701-0400ffff : Numeric sensor Drive 0 Temp going high (upper non-critical) has asserted.
Drive 0 temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.

Chapter 6. Troubleshooting 283


3. Make sure that the room temperature is within operating specifications.
• 80010701-0401ffff : Numeric sensor Drive 1 Temp going high (upper non-critical) has asserted.
Drive 1 temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-0402ffff : Numeric sensor Drive 2 Temp going high (upper non-critical) has asserted.
Drive 2 temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-0403ffff : Numeric sensor Drive 3 Temp going high (upper non-critical) has asserted.

284 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Drive 3 temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-0404ffff : Numeric sensor Drive 4 Temp going high (upper non-critical) has asserted.
Drive 4 temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-0405ffff : Numeric sensor Drive 5 Temp going high (upper non-critical) has asserted.
Drive 5 temperature has exceeded its specified threshold.

Chapter 6. Troubleshooting 285


Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-0406ffff : Numeric sensor Drive 6 Temp going high (upper non-critical) has asserted.
Drive 6 temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-0407ffff : Numeric sensor Drive 7 Temp going high (upper non-critical) has asserted.
Drive 7 temperature has exceeded its specified threshold.

Severity
Warning

286 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-2d01ffff : Numeric sensor PCH Temp going high (upper non-critical) has asserted.
The Platform Controller Hub (PCH) temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010701-3701ffff : Numeric sensor Inlet Temp going high (upper non-critical) has asserted.
The inlet temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes

Chapter 6. Troubleshooting 287


Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010901-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted.
The inlet temperature has exceeded its specified threshold. The compute node has attempted a soft
shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted.
A voltage has exceeded its specified threshold.

Severity
Error
Serviceable
Yes

288 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0494
User Response
Use one of the following procedures:
– If the specified sensor is Planar 3.3V or Planar 5V, replace the system board.
– If the specified sensor is Planar 12V, check the Chassis Management Module or Flex System
Manager event log for power-supply-related issues, and resolve those issues. If the problem
remains, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80010b01-3701ffff : Numeric sensor Inlet Temp going high (upper non-recoverable) has asserted.
has asserted.
The inlet temperature has exceeded its specified threshold. The compute node has initiated a hard
shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80030006-2101ffff : Sensor Sig Verify Fail has deasserted.
The secure UEFI update has been completed.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 289


Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0509
User Response
Information only; no action is required.
• 8003010e-2581ffff : Sensor Memory Resized has asserted.
System memory has been resized.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 8003010f-2101ffff : Sensor [SensorElementName] has asserted.
IMM Firmware is corrupted.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508

290 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Check the primary build level and update primary build to latest level.
• 80030112-0601ffff : Sensor [SensorElementName] has asserted.
IMM has entered a system maintenance mode (SMM Mode, SMM Monitor) where the current power state
is important.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response
Do not change system power state at this time unless directed to do so by the maintenance action.
[like firmware flashing]
• 8007000d-3030ffff : Sensor [SensorElementName] has transitioned to normal state.
ROMB volume is functioning normally.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0518
User Response
Information Only; no action required.
• 80070101-030101ff : Sensor CPU 1 Overtemp has transitioned from normal to non-critical state.
The temperature of microprocessor 1 has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 291


Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-030201ff : Sensor CPU 2 Overtemp has transitioned from normal to non-critical state.
The temperature of microprocessor 2 has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-2c01ffff : Sensor Mezz Exp 1 temp has transitioned from normal to non-critical state.
The temperature of the I/O expansion adapter in I/O expansion connector 1 has exceeded its specified
threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category

292 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-2c02ffff : Sensor Mezz Exp 2 temp has transitioned from normal to non-critical state.
The temperature of the I/O expansion adapter in I/O expansion connector 2 has exceeded its specified
threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-2c03ffff : Sensor PEN MExp 3 Temp has transitioned from normal to non-critical state.
The temperature of the PEN Mezzanine Expansion adapter has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature

Chapter 6. Troubleshooting 293


SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-2c04ffff : Sensor PEN MExp 4 Temp has transitioned from normal to non-critical state.
The temperature of the PEN Mezzanine Expansion adapter has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-3101ffff : Sensor PCIE 1 Overtemp has transitioned from normal to non-critical state.
The temperature of the PCI expansion unit PCIe Card1 has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12

294 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-3102ffff : Sensor PCIE 2 Overtemp has transitioned from normal to non-critical state.
The temperature of the PCI expansion unit PCIe Card2 has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-3103ffff : Sensor PCIE 3 Overtemp has transitioned from normal to non-critical state.
The temperature of the PCI expansion unit PCIe Card3 has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520

Chapter 6. Troubleshooting 295


User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-3104ffff : Sensor PCIE 4 Overtemp has transitioned from normal to non-critical state.
The temperature of the PCI expansion unit PCIe Card4 has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070101-370202ff : Sensor PEN Inlet Over T has transitioned from normal to non-critical state.
The PCIe Expansion Node Inlet temperature has exceeded its specified threshold.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps until the problem is solved:

296 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical
state.
The GPT (GUID Partition Table) in the disk LUN (Logical Unit Number) is corrupt and may make the data in
the LUN inaccessible to the system and prevent boot.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following steps:
1. Check the Lenovo Data Center Support site for service bulletins or firmware updates that apply
to this GPT error.
2. Set the UEFI setting "DISK GPT Recovery" to "Automatic".
3. Replace the corrupt disk.
• 8007010f-2582ffff : Sensor [SensorElementName] has transitioned from normal to non-critical
state.
Less than optimal I/O resource configuration.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response

Chapter 6. Troubleshooting 297


This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070114-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical
state.
One of the following sensors has indicated an abnormal condition: TPM Lock, TPM Phy Pres Set. Sensor
transitioned to non-critical from normal.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070201-2d0101ff : Sensor PCH Overtemp has transitioned to critical from a less severe state.
A temperature has exceeded its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.

298 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070201-3101ffff : Sensor PCIE 1 Overtemp has transitioned to critical from a less severe state.
The temperature of the PCI expansion unit PCIe Card1 has exceeded its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070201-3102ffff : Sensor PCIE 2 Overtemp has transitioned to critical from a less severe state.
The temperature of the PCI expansion unit PCIe Card2 has exceeded its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.

Chapter 6. Troubleshooting 299


3. Make sure that the room temperature is within operating specifications.
• 80070201-3103ffff : Sensor PCIE 3 Overtemp has transitioned to critical from a less severe state.
The temperature of the PCI expansion unit PCIe Card3 has exceeded its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070201-3104ffff : Sensor PCIE 4 Overtemp has transitioned to critical from a less severe state.
The temperature of the PCI expansion unit PCIe Card4 has exceeded its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070202-070101ff : Sensor SysBrd Fault has gone to Critical state from a less severe state.

300 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
A failure has been detected in the system board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-070102ff : Sensor SysBrd Fault has gone to Critical state from a less severe state.
A failure has been detected in the system board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:

Chapter 6. Troubleshooting 301


a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-070103ff : Sensor SysBrd Fault has gone to Critical state from a less severe state.
A failure has been detected in the system board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-070111ff : Sensor SysBrd Fault has gone to Critical state from a less severe state.
A failure has been detected in the system board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1

302 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if ystem board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-070116ff : Sensor SysBrd Fault has gone to Critical state from a less severe state.
A failure has been detected in the system board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-070119ff : Sensor SysBrd Fault has gone to Critical state from a less severe state.
A failure has been detected in the system board.

Severity
Error
Serviceable

Chapter 6. Troubleshooting 303


Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-0701ffff : Sensor SysBrd Fault has gone to Critical state from a less severe state.
A voltage fault has been detected with the system board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.

304 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-10020000 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-10020002 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:

Chapter 6. Troubleshooting 305


1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-10020004 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-10020008 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No

306 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-10020010 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-10020040 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.

Chapter 6. Troubleshooting 307


A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-1002ffff : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:

308 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-190100ff : Sensor PEN Planar Fault has transitioned to critical from a less severe state.
A failure has been detected in the PEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-190104ff : Sensor PEN Planar Fault has transitioned to critical from a less severe state.
A failure has been detected in the PEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1

Chapter 6. Troubleshooting 309


CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-1901ffff : Sensor PEN Planar Fault has transitioned to critical from a less severe state.
A failure has been detected in the PEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-19020010 : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error

310 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 80070202-1902ffff : Sensor SEN Vol Fault has transitioned to critical from a less severe state.
A failure has been detected in the SEN planar board.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following steps:
1. Remove any recently installed components.
2. Try to power on the compute node.
– If the compute node successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.

Chapter 6. Troubleshooting 311


– If the compute node does not successfully power on or if this is not the first occurrence of this
problem, replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 8007020f-2201ffff : Sensor TXT ACM Module has transitioned to critical from a less severe state.
TXT ACM Module reports it is above a normal state.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 8007020f-2582ffff : Sensor No I/O Resources has transitioned to critical from a less severe state.
An I/O resource conflict has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745

312 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 80070215-1002ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state.
The Storage Expansion Node drawer is open or not closed properly.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
Close the Storage Expansion Node drawer or push again to make sure the drawer is closed.
• 80070215-1902ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state.
The Storage Expansion Node drawer is open or not closed properly.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
Close the Storage Expansion Node drawer or push again to make sure the drawer is closed.
• 80070217-0b05ffff : Sensor ETE Fault has transitioned to critical from a less severe state.
A failure has been detected in the interposer card.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 313


Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the interposer card is connected correctly. If the error remains, check the log for
faults on the attached expansion unit and resolve them.
2. Replace the attached expansion unit.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070217-0b81ffff : Sensor PEN FHR Empty has transitioned to critical from a less severe state.
The Full Height Riser Card in the PCIe Expansion Node has been detected as missing. The PCIe
Expansion Node will not power on without this card installed.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
If the Full Height Riser (FHR) is not installed in the PEN, then the FHR needs to be installed in the PCIe
Expansion Node (PEN) to remove this alert and allow the system to power on. If the FHR is installed,
then remove the Compute Node and PEN from the chassis, and remove the FHR. Reinstall the FHR in
the base planar in the PEN, and verify if this alert has been cleared. If this alert continues to occur,
then replace the FHR. If after replacing the FHR, the alert continues to occur, then replace the base
planar on the PEN.
• 80070217-0b82ffff : Sensor PEN LPR Empty has transitioned to critical from a less severe state.
The Low Profile Riser Card in the PEN has been detected as missing The PCIe Expansion Node will not
power on without this card installed.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other

314 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
If the Low Profile Riser (LPR) is not installed in the PCIe Expansion Node (PEN), then the LPR needs to
be installed in the PEN to remove this alert and allow the system to power on. If the LPR is installed,
then remove the Compute Node and PEN from the chassis, and remove the LPR. Reinstall the LPR in
the base planar in the PEN, and verify if this alert has been cleared. If this alert continues to occur,
then replace the LPR. If after replacing the LPR, the alert continues to occur, then replace the base
planar on the PEN.
• 80070217-1002ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state.
For SEN Adapter : The raid cache adapter card on the Storage Expansion Node is absent or not attached
properly. For SEN Ctrl Panel : The LED panel in the front of the Storage Expansion Node is absent or not
attached properly.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
For SEN Adapter : Check the raid cache adapter card cable and make sure it is attached to the main
board properly. For SEN Ctrl Panel : Check the LED panel cable and make sure it is attached to the
main board properly.
• 80070217-1902ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state.
For SEN Adapter : The raid cache adapter card on the Storage Expansion Node is absent or not attached
properly. For SEN Ctrl Panel : The LED panel in the front of the Storage Expansion Node is absent or not
attached properly.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

Chapter 6. Troubleshooting 315


50
CIM Information
Prefix: PLAT ID: 0522
User Response
For SEN Adapter : Check the raid cache adapter card cable and make sure it is attached to the main
board properly. For SEN Ctrl Panel : Check the LED panel cable and make sure it is attached to the
main board properly.
• 80070217-1f02ffff : Sensor ETE Fault has transitioned to critical from a less severe state.
A failure has been detected in the interposer cable.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the interposer cable is connected correctly. If the error remains, check the log for
faults on the attached expansion unit and resolve them.
2. Replace the attached expansion unit.
• 80070217-2c01ffff : Sensor Mezz Exp 1 Fault has transitioned to critical from a less severe state.
A problem has been detected in the I/O expansion adapter in I/O expansion connector 1. The adapter is
unable to initialize.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

Complete the following steps:


1. Remove any recently installed components.

316 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Try to power on the chassis.
– If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the chassis.
b. Inspect the previously installed components for physical damage.
– If the chassis does not successfully power on or if this is not the first occurrence of this
problem, replace the I/O expansion adapter.
• 80070217-2c02ffff : Sensor Mezz Exp 2 Fault has transitioned to critical from a less severe state.
A problem was detected in the I/O expansion adapter in I/O expansion connector 2. The adapter is unable
to initialize.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

Complete the following steps:


1. Remove any recently installed components from the PCI expansion unit.
2. Try to power on the chassis.
– If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the chassis.
b. Inspect the previously installed components for physical damage.
– If the chassis does not successfully power on or if this is not the first occurrence of this
problem, replace the I/O expansion adapter.
• 80070217-2c03ffff : Sensor PEN MExp 3 Fault has transitioned to critical from a less severe state.
A problem was detected in the PEN Mzzanine Expansion adapter in I/O expansion connector 3. The
adapter is unable to initialize.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

Chapter 6. Troubleshooting 317


50
CIM Information
Prefix: PLAT ID: 0522
User Response

Complete the following steps:


1. Remove any recently installed components from the PCI expansion unit.
2. Try to power on the chassis.
– If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the chassis.
b. Inspect the previously installed components for physical damage.
– If the chassis does not successfully power on or if this is not the first occurrence of this
problem, replace the PCI expansion unit.
• 80070217-2c04ffff : Sensor PEN MExp 4 Fault has transitioned to critical from a less severe state.
A problem was detected in the PEN Mzzanine Expansion adapter in I/O expansion connector 4. The
adapter is unable to initialize.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

Complete the following steps:


1. Remove any recently installed components from the PCI expansion unit.
2. Try to power on the chassis.
– If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the chassis.
b. Inspect the previously installed components for physical damage.
– If the chassis does not successfully power on or if this is not the first occurrence of this
problem, replace the PCI expansion unit.
• 80070217-3101ffff : Sensor PEN Slot1 Empty has transitioned to critical from a less severe state.
PCIe adapter slot 1 in the PCI expansion unit is empty.

Severity
Error
Serviceable

318 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
PCIe adapter slot 1 in the PCI expansion unit must not be empty. Install either a PCIe adapter or a
filler in this slot. If a baffle or PCIe adapter card is installed in the slot, remove the riser and reseat the
card, then reinstall the riser into the PEN to clear the critical error. If the error does not clear after
reseating the PCEi card or baffle, then replace the riser to resolve the alert If replacing the riser does
not resolve the alert, then replace the PCIe adapter card or baffle. If replacing the both the riser and
the PCIE adapter card or baffle does not resolve the defect, then replace the system planar in the
PEN.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070217-3102ffff : Sensor PEN Slot2 Empty has transitioned to critical from a less severe state.
PCIe adapter slot 2 in the PCI expansion unit is empty.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
PCIe adapter slot 2 in the PCI expansion unit must not be empty. Install either a PCIe adapter or a
filler in this slot. If a baffle or PCIe adapter card is installed in the slot, remove the riser and reseat the
card, then reinstall the riser into the PEN to clear the critical error. If the error does not clear after
reseating the PCEi card or baffle, then replace the riser to resolve the alert If replacing the riser does
not resolve the alert, then replace the PCIe adapter card or baffle. If replacing the both the riser and
the PCIE adapter card or baffle does not resolve the defect, then replace the system planar in the
PEN.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070217-3103ffff : Sensor PEN Slot3 Empty has transitioned to critical from a less severe state.
PCIe adapter slot 3 in the PCI expansion unit is empty.

Chapter 6. Troubleshooting 319


Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
PCIe adapter slot 3 in the PCI expansion unit must not be empty. Install either a PCIe adapter or a
filler in this slot. If a baffle or PCIe adapter card is installed in the slot, remove the riser and reseat the
card, then reinstall the riser into the PEN to clear the critical error. If the error does not clear after
reseating the PCEi card or baffle, then replace the riser to resolve the alert If replacing the riser does
not resolve the alert, then replace the PCIe adapter card or baffle. If replacing the both the riser and
the PCIE adapter card or baffle does not resolve the defect, then replace the system planar in the
PEN.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070217-3104ffff : Sensor PEN Slot4 Empty has transitioned to critical from a less severe state.
PCIe adapter slot 4 in the PCI expansion unit is empty.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
PCIe adapter slot 4 in the PCI expansion unit must not be empty. Install either a PCIe adapter or a
filler in this slot. If a baffle or PCIe adapter card is installed in the slot, remove the riser and reseat the
card, then reinstall the riser into the PEN to clear the critical error. , then replace the system planar in
the PEN.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070219-10020000 : Sensor SEN LSI Fault has transitioned to critical from a less severe state.

320 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SEN LSI Chipset Fault has been detected on SEN

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

Complete the following steps:


1. Remove any recently installed components.
2. Try to power on the node.
– If the node successfully powers on and the drives on SEN are accessiable, complete the
following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the node does not successfully power on or if the drives on SEN are unaccessiable or if this
is not the first occurrence of this problem, (trained service technician only) replace the SEN
system board.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070219-19020000 : Sensor SEN LSI Fault has transitioned to critical from a less severe state.
SEN LSI Chipset Fault has been detected on SEN

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response

Complete the following steps:

Chapter 6. Troubleshooting 321


1. Remove any recently installed components.
2. Try to power on the node.
– If the node successfully powers on and the drives on SEN are accessiable, complete the
following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the compute node.
b. Inspect the previously installed components for physical damage.
– If the node does not successfully power on or if the drives on SEN are unaccessiable or if this
is not the first occurrence of this problem, (trained service technician only) replace the SEN
system board.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 8007021b-0301ffff : Sensor CPU 1 QPILinkErr has transitioned to critical from a less severe state.
CPU 1 QPI Link Failure detected.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 8007021b-0302ffff : Sensor CPU 2 QPILinkErr has transitioned to critical from a less severe state.
CPU 2 QPI Link Failure detected.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information

322 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Prefix: PLAT ID: 0522
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070301-030101ff : Sensor CPU 1 Overtemp has gone to Nonrecoverable state from a less severe
state.
The microprocessor 1 temperature has risen above its specified threshold, causing a hard shutdown of
the node.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 1 heat sink is securely installed.
5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is
correctly applied.
6. Replace microprocessor 1.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 80070301-030201ff : Sensor CPU 2 Overtemp has gone to Nonrecoverable state from a less severe
state.
The temperature of microprocessor 2 has exceeded its specified threshold, causing a hard shutdown of
the compute node.

Severity
Error
Serviceable
Yes

Chapter 6. Troubleshooting 323


Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 2 heat sink is securely installed.
5. Make sure that the microprocessor 2 heat sink is installed correctly and the thermal material is
correctly applied.
6. Replace microprocessor 2.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 80070301-2c01ffff : Sensor Mezz Exp 1 temp has transitioned to non-recoverable from a less
severe state.
The temperature of the I/O expansion adapter in I/O expansion connector 1 has exceeded its specified
threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.

324 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
4. If there are no other thermal issues, replace the I/O expansion adapter.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070301-2c02ffff : Sensor Mezz Exp 2 temp has transitioned to non-recoverable from a less
severe state.
The temperature of the I/O expansion adapter in I/O expansion connector 2 has exceeded its specified
threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070301-2c03ffff : Sensor PEN MExp 3 Temp has transitioned to non-recoverable from a less
severe state.
The temperature of the PEN MEzzanine Expansion adapter in I/O expansion connector 3 has exceeded its
specified threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

Chapter 6. Troubleshooting 325


CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070301-2c04ffff : Sensor PEN MExp 4 Temp has transitioned to non-recoverable from a less
severe state.
The temperature of the PEN MEzzanine Expansion adapter in I/O expansion connector 4 has exceeded its
specified threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
Related links
– “Installing an I/O expansion adapter” on page 841
• 80070301-2d0101ff : Sensor PCH Overtemp has transitioned to non-recoverable from a less severe
state.
A temperature has exceeded its specified threshold. The compute node will attempt a soft shutdown.

Severity
Error

326 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070301-3101ffff : Sensor PCIE 1 Overtemp has transitioned to non-recoverable from a less
severe state.
Sensor PCIE 1 Overtemp has transitioned to critical from a less severe state. The compute node has
attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the PCIe Card.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841

Chapter 6. Troubleshooting 327


• 80070301-3102ffff : Sensor PCIE 2 Overtemp has transitioned to non-recoverable from a less
severe state.
Sensor PCIE 2 Overtemp has transitioned to critical from a less severe state. The compute node has
attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the PCIe Card.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070301-3103ffff : Sensor PCIE 3 Overtemp has transitioned to non-recoverable from a less
severe state.
Sensor PCIE 3 Overtemp has transitioned to critical from a less severe state. The compute node has
attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response

328 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the PCIe Card.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070301-3104ffff : Sensor PCIE 4 Overtemp has transitioned to non-recoverable from a less
severe state.
Sensor PCIE 4 Overtemp has transitioned to critical from a less severe state. The compute node has
attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the PCIe Card.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
• 80070301-370202ff : Sensor PEN Inlet Over T has transitioned to non-recoverable from a less
severe state.
The PCIe Expansion Node Inlet temperature has exceeded its specified threshold. The compute node has
attempted a soft shutdown.

Severity
Error
Serviceable
Yes

Chapter 6. Troubleshooting 329


Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 80070319-2201ffff : Sensor S3 Resume Fail has transitioned to non-recoverable from a less severe
state.
The S3 Resume Fail sesor has transitioned to non-recoverable from less severe.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0524
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070401-2c01ffff : Sensor Mezz Exp 1 temp has transitioned to non-critical from a more severe
state.
The previously high temperature of the I/O expansion adapter in I/O expansion connector 1 has returned
to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support

330 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
System – Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0526
User Response
Information only; no action is required.
• 80070401-2c02ffff : Sensor Mezz Exp 2 temp has transitioned to non-critical from a more severe
state.
The previously high temperature of the I/O expansion adapter in I/O expansion connector 2 has returned
to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System – Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0526
User Response
Information only; no action is required.
• 80070401-2c03ffff : Sensor PEN MExp 3 Temp has transitioned to non-critical from a more severe
state.
The previously high temperature of the PEN Mezzanine Expansion adapter in I/O expansion connector 3
has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System – Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0526
User Response

Chapter 6. Troubleshooting 331


Information only; no action is required.
• 80070401-2c04ffff : Sensor PEN MExp 4 has transitioned to non-critical from a more severe state.
The previously high temperature of the PEN Mezzanine Expansion adapter in I/O expansion connector 4
has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System – Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0526
User Response
Information only; no action is required.
• 80070601-2c01ffff : Sensor Mezz Exp 1 temp has transitioned to non-recoverable.
The temperature of the I/O expansion adapter in I/O expansion connector 1 has exceeded its specified
threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0530
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
• 80070601-2c02ffff : Sensor Mezz Exp 2 temp has transitioned to non-recoverable.
The temperature of the I/O expansion adapter in I/O expansion connector 2 has exceeded its specified
threshold. The compute node has attempted a soft shutdown.

332 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0530
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
• 80070601-2c03ffff : Sensor PEN MExp 3 Temp has transitioned to non-recoverable.
The temperature of the PEN Mezzanine Expansion adapter in I/O expansion connector 3 has exceeded its
specified threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0530
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
• 80070601-2c04ffff : Sensor PEN MExp 4 Temp has transitioned to non-recoverable.

Chapter 6. Troubleshooting 333


The temperature of the I/O expansion adapter in I/O expansion connector 4 has exceeded its specified
threshold. The compute node has attempted a soft shutdown.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0530
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. If there are no other thermal issues, replace the I/O expansion adapter.
• 8007060f-2201ffff : Sensor BOFM Config Err has transitioned to non-recoverable.
UEFI cannot read the fabric manager configuration from the IMM.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070614-2201ffff : Sensor TPM Phy Pres Set has transitioned to non-recoverable.
Trusted Platform Module (TPM) initialization error.

334 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 80070617-2c01ffff : Sensor Mezz Exp 1 Fault has transitioned to non-recoverable.
A problem has been detected in the I/O expansion adapter in I/O expansion connector 1. The adapter is
unable to initialize.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response

Complete the following steps:


1. Remove the I/O expansion adapter in I/O expansion connector 1.
2. Try to power on the chassis.
– If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the chassis.
b. Inspect the previously installed components for physical damage.
– If the chassis does not successfully power on or if this is not the first occurrence of this
problem, replace the I/O expansion adapter.
• 80070617-2c02ffff : Sensor Mezz Exp 2 Fault has transitioned to non-recoverable.

Chapter 6. Troubleshooting 335


A problem was detected in the I/O expansion adapter in I/O expansion connector 2. The adapter is unable
to initialize.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response

Complete the following steps:


1. Remove the I/O expansion adapter in I/O expansion connector 2.
2. Try to power on the chassis.
– If the chassis successfully powers on, complete the following steps:
a. Check the ServerProven website to make sure that recently installed components are
compatible with the chassis.
b. Inspect the previously installed components for physical damage.
– If the chassis does not successfully power on or if this is not the first occurrence of this
problem, replace the I/O expansion adapter.
• 80080017-0f01ffff : Device SAS BP has been removed from unit [PhysicalPackageElementName].
The SAS backplane has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0537
User Response
Install the SAS backplane.
• 8008010f-2101ffff : Device [LogicalDeviceElementName] has been added.
The physical presence jumper has been installed in the compute node.

Severity

336 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0536
User Response
Information only; no action is required.
• 80080128-2101ffff : Device [LogicalDeviceElementName] has been added.
The specified device has been installed in the compute node.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0536
User Response
Information only; no action is required.
• 8009000c-0701ffff : Device Performance Mode has been disabled.
The user has switched from Performance mode to Acoustic mode.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0539

Chapter 6. Troubleshooting 337


User Response
Information only; no action is required.
• 8009010c-0701ffff : Device Performance Mode has been enabled.
The user has switched from Acoustic mode to Performance mode.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0538
User Response
Information only; no action is required.
• 80090112-2101ffff : Device [LogicalDeviceElementName] has been enabled.
An IPMI or SNMP Account has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0538
User Response
Information only; no action required.
• 800b010c-2581ffff : Redundancy Lost for Backup Memory has asserted.
Redundancy lost for backup memory.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

338 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0802
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 800b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully
Redundant for Backup Memory has asserted.
Backup Memory has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0806
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 800b050c-2581ffff : Non-redundant:Insufficient Resources for Backup Memory has asserted.
There are insufficient resources for the Backup Memory to have redundancy.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID

Chapter 6. Troubleshooting 339


41
CIM Information
Prefix: PLAT ID: 0810
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0007-0301ffff : CPU 1 has Failed with IERR.
A Processor Internal Error (IERR) Condition has been detected for CPU 1.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0007-0302ffff : CPU 2 has Failed with IERR.
A Processor Internal Error (IERR) Condition has been detected for CPU 2.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042

340 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0007-2584ffff : [ProcessorElementName] has Failed with IERR.
A Processor Internal Error (IERR) Condition has been detected for All CPUs or One of CPUs.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0009-0701ffff : [PowerSupplyElementName] has been turned off.
The compute node has been powered off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power Off
SNMP Trap ID
23
CIM Information
Prefix: PLAT ID: 0106
User Response
Information only; no action is required.
• 806f000d-0400ffff : The Drive Drive 0 has been added.

Chapter 6. Troubleshooting 341


Hard disk drive 0 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0401ffff : The Drive Drive 1 has been added.
Hard disk drive 1 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0402ffff : The Drive Drive 2 has been added.
Hard disk drive 2 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22

342 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0403ffff : The Drive Drive 3 has been added.
Hard disk drive 3 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0404ffff : The Drive Drive 4 has been added.
Hard disk drive 4 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0405ffff : The Drive Drive 5 has been added.
Hard disk drive 5 has been installed.

Severity
Info
Serviceable
No
Automatically notify support

Chapter 6. Troubleshooting 343


No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0406ffff : The Drive Drive 6 has been added.
Hard disk drive 6 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0407ffff : The Drive Drive 7 has been added.
Hard disk drive 7 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0408ffff : The SDRAID Drive 1 has been added.
SDRAID Drive 1 has been installed.

344 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0409ffff : The SDRAID Drive 2 has been added.
SDRAID Drive 2 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-040affff : The SDRAID Drive 3 has been added.
SDRAID Drive 3 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162

Chapter 6. Troubleshooting 345


User Response
Information only; no action is required.
• 806f000d-040bffff : The SDRAID Drive 4 has been added.
SDRAID Drive 4 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-040cffff : The SDRAID Drive 5 has been added.
SDRAID Drive 5 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-040dffff : The SDRAID Drive 6 has been added.
SDRAID Drive 6 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

346 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-040effff : The SDRAID Drive 7 has been added.
SDRAID Drive 7 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-040fffff : The SDRAID Drive 8 has been added.
SDRAID Drive 8 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0410ffff : The SDRAID Drive 9 has been added.
SDRAID Drive 9 has been installed.

Severity
Info

Chapter 6. Troubleshooting 347


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0411ffff : The SDRAID Drive 10 has been added.
SDRAID Drive 10 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0412ffff : The SDRAID Drive 11 has been added.
SDRAID Drive 11 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.

348 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f000d-0413ffff : The SDRAID Drive 12 has been added.
SDRAID Drive 12 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0414ffff : The SDRAID Drive 13 has been added.
SDRAID Drive 13 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0415ffff : The SDRAID Drive 14 has been added.
SDRAID Drive 14 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 349


22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0416ffff : The SDRAID Drive 15 has been added.
SDRAID Drive 15 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000d-0417ffff : The SDRAID Drive 16 has been added.
SDRAID Drive 16 has been installed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
Information only; no action is required.
• 806f000f-220100ff : The System [ComputerSystemElementName] encountered a POST Error.
A Post Error has been detected.

Severity
Error
Serviceable
Yes

350 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0184
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the
system.
No memory was detected in the system.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0794
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-220102ff : Subsystem [MemoryElementName] has insufficient memory for operation.
The usable Memory is insufficient for operation.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 351


Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0132
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-220103ff : The System [ComputerSystemElementName] encountered firmware error -
unrecoverable boot device failure.
A System Firmware Error Unrecoverable boot device failure has occurred.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0770
User Response
ABR Status : Firmware Error : This is a UEFI detected event. To find the UEFI diagnostic code for this
event, in the information center, follow the instructions in "Finding the UEFI diagnostic code" under
"UEFI diagnostic codes." Then, in the information center, open the topic for the UEFI diagnostic code
and follow the instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard
failure.
A fatal motherboard failure has been detected in the system due to ABR Status or Firmware Error.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID

352 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
50
CIM Information
Prefix: PLAT ID: 0795
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-220107ff : The System [ComputerSystemElementName] encountered firmware error -
unrecoverable keyboard failure.
A System Firmware Error Unrecoverable Keyboard failure has occurred.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0764
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-22010aff : The System [ComputerSystemElementName] encountered firmware error - no
video device detected.
A system firmware error No video device detected has occurred.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50

Chapter 6. Troubleshooting 353


CIM Information
Prefix: PLAT ID: 0766
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-22010bff : Firmware BIOS (ROM) corruption was detected on system
[ComputerSystemElementName] during POST.
Firmware BIOS (ROM) corruption was detected on the system during POST. ABR Status. Firmware Error.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0850
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-22010cff : CPU voltage mismatch detected on [ProcessorElementName].
A CPU voltage mismatch with the socket voltage has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0050

354 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f000f-2201ffff : The System [ComputerSystemElementName] encountered a POST Error.
A Post Error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0184
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0013-1701ffff : A diagnostic interrupt has occurred on system
[ComputerSystemElementName].
The user has pressed the NMI button, or the NMI button has malfunctioned.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0222
User Response

Chapter 6. Troubleshooting 355


If the NMI button on the operator information panel has not been pressed, complete the following
steps:
1. Make sure that the NMI button is not pressed.
2. Replace the system board.
• 806f0021-22010900 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, No Op ROM Space.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-22010901 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, No Op ROM Space.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

356 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-22010902 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, No Op ROM Space.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-22010903 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, No Op ROM Space.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

Chapter 6. Troubleshooting 357


Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-22010904 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, No Op ROM Space.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-2201ffff : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, No Op ROM Space.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

358 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-25820900 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, PCIe Error.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-25820901 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, PCIe Error.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

Chapter 6. Troubleshooting 359


Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-25820902 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, PCIe Error.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-25820903 : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, PCIe Error.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

360 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0021-2582ffff : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName].
A fault in a slot has been detected, PCIe Error.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0023-2101ffff : Watchdog Timer expired for IPMI Watchdog.
The IPMI watchdog timer has expired.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0368
User Response
Information only; no action is required.
• 806f0028-2101ffff : Sensor TPM Cmd Failures is unavailable or degraded on management system
[ComputerSystemElementName].
TPM initialization or start up commands have failed.

Chapter 6. Troubleshooting 361


Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0398
User Response
1. Reboot the system.
2. If error persists, or boot is unsuccessful, Replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 806f0107-0301ffff : An over-temperature condition has been detected on
[ProcessorElementName].
The temperature of microprocessor 1 has exceeded the critical level, causing a hard shutdown of the
compute node.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 1 heat sink is securely installed.
5. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is
correctly applied.
6. Replace microprocessor 1.

362 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 806f0107-0302ffff : An over-temperature condition has been detected on
[ProcessorElementName].
The temperature of microprocessor 2 has exceeded the critical level, causing a hard shutdown of the
compute node.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 2 heat sink is securely installed.
5. Make sure that the microprocessor 2 heat sink is installed correctly and the thermal material is
correctly applied.
6. Replace microprocessor 2.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 806f0107-2584ffff : An over-temperature condition has been detected on
[ProcessorElementName].
The temperature of the specified microprocessor has exceeded its specified threshold.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID

Chapter 6. Troubleshooting 363


0
CIM Information
Prefix: PLAT ID: 0036
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the heat sink for the specified microprocessor is securely installed.
5. Make sure that the heat sink for the specified microprocessor is installed correctly and the
thermal material is correctly applied.
6. Replace the specified microprocessor.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 806f0109-0701ffff : [PowerSupplyElementName] has been Power Cycled.
The compute node has been powered off and powered on.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0108
User Response
Information only; no action is required.
• 806f010c-2001ffff : Uncorrectable error detected for DIMM 1 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 1.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory

364 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2002ffff : Uncorrectable error detected for DIMM 2 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 2.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2003ffff : Uncorrectable error detected for DIMM 3 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 3.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID

Chapter 6. Troubleshooting 365


41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2004ffff : Uncorrectable error detected for DIMM 4 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 4.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2005ffff : Uncorrectable error detected for DIMM 5 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 5.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41

366 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2006ffff : Uncorrectable error detected for DIMM 6 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 6.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2007ffff : Uncorrectable error detected for DIMM 7 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 7.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

Chapter 6. Troubleshooting 367


Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2008ffff : Uncorrectable error detected for DIMM 8 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 8.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2009ffff : Uncorrectable error detected for DIMM 9 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 9.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138

368 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-200affff : Uncorrectable error detected for DIMM 10 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 10.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-200bffff : Uncorrectable error detected for DIMM 11 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 11.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

Chapter 6. Troubleshooting 369


This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-200cffff : Uncorrectable error detected for DIMM 12 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 12.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-200dffff : Uncorrectable error detected for DIMM 13 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 13.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

370 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-200effff : Uncorrectable error detected for DIMM 14 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 14.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-200fffff : Uncorrectable error detected for DIMM 15 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 15.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

Chapter 6. Troubleshooting 371


This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2010ffff : Uncorrectable error detected for DIMM 16 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 16.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2011ffff : Uncorrectable error detected for DIMM 17 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 17.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

372 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2012ffff : Uncorrectable error detected for DIMM 18 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 18.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2013ffff : Uncorrectable error detected for DIMM 19 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 19.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

Chapter 6. Troubleshooting 373


This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2014ffff : Uncorrectable error detected for DIMM 20 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 20.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2015ffff : Uncorrectable error detected for DIMM 21 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 21.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

374 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2016ffff : Uncorrectable error detected for DIMM 22 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 22.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2017ffff : Uncorrectable error detected for DIMM 23 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 23.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

Chapter 6. Troubleshooting 375


This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2018ffff : Uncorrectable error detected for DIMM 24 on Subsystem
[MemoryElementName].
An uncorrectable memory error has been detected on DIMM 24.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010c-2581ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
An uncorrectable memory error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response

376 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010d-0400ffff : The Drive Drive 0 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 0. Hard disk drive 0 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0401ffff : The Drive Drive 1 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 1. Hard disk drive 1 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.

Chapter 6. Troubleshooting 377


2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0402ffff : The Drive Drive 2 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 2. Hard disk drive 2 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0403ffff : The Drive Drive 3 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 3. Hard disk drive 3 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.

378 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f010d-0404ffff : The Drive Drive 4 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 4. Hard disk drive 4 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0405ffff : The Drive Drive 5 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 5. Hard disk drive 5 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0406ffff : The Drive Drive 6 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 6. Hard disk drive 6 is now defunct.

Chapter 6. Troubleshooting 379


Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0407ffff : The Drive Drive 7 has been disabled due to a detected fault.
The hard disk drive controller has detected a fault in hard disk drive 7. Hard disk drive 7 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0408ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 1. Disk drive 1 is now defunct.

Severity
Error
Serviceable

380 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0409ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 2. Disk drive 2 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-040affff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 3. Disk drive 3 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes

Chapter 6. Troubleshooting 381


Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-040bffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 4. Disk drive 4 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-040cffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 5. Disk drive 5 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

382 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-040dffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 6. Disk drive 6 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-040effff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 7. Disk drive 7 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164

Chapter 6. Troubleshooting 383


User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-040fffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 8. Disk drive 8 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0410ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 9. Disk drive 9 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.

384 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0411ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 10. Disk drive 10 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0412ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 11. Disk drive 11 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.

Chapter 6. Troubleshooting 385


• 806f010d-0413ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 12. Disk drive 12 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0414ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 13. Disk drive 13 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0415ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 14. Disk drive 14 is now defunct.

386 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0416ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 15. Disk drive 15 is now defunct.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010d-0417ffff : The [StorageVolumeElementName] has been disabled due to a detected fault.
The disk drive controller has detected a fault in disk drive 16. Disk drive 16 is now defunct.

Severity
Error
Serviceable

Chapter 6. Troubleshooting 387


Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Complete the following steps until the problem is solved:
1. Check the Support Portal for service bulletins and RETAIN tips related to your drive.
2. Check the Support Portal for firmware updates related to your drive.
3. Replace the drive.
4. Check for any other RAID-related errors.
• 806f010f-220100ff : The System [ComputerSystemElementName] encountered a firmware hang.
The system has encountered a firmware hang.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Boot failure
SNMP Trap ID
25
CIM Information
Prefix: PLAT ID: 0186
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f010f-2201ffff : The System [ComputerSystemElementName] encountered a firmware hang.
The system has encountered a firmware hang.

Severity
Error
Serviceable
Yes
Automatically notify support
No

388 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
System - Boot failure
SNMP Trap ID
25
CIM Information
Prefix: PLAT ID: 0186
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0123-2101ffff : Reboot of system [ComputerSystemElementName] initiated by IPMI Watchdog.
The IPMI watchdog timer has expired. The compute node has restarted.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0370
User Response
Information only; no action is required.
• 806f0125-1f05ffff : LOM detected as absent.
The is no LAN on Motherboard (LOM) detected on this system board.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0392
User Response

Chapter 6. Troubleshooting 389


Information only; no action is required. Models ship without LOM.
• 806f0207-0301ffff : CPU 1 has Failed with FRB1/BIST condition.
A processor self test failure has been detected for CPU 1.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0207-0302ffff : CPU 2 has Failed with FRB1/BIST condition.
A processor self test failure has been detected for CPU 2.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0207-2584ffff : [ProcessorElementName] has Failed with FRB1/BIST condition.
A processor self test failure has been detected for All CPUs or One of CPUs.

390 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f020d-0400ffff : Failure Predicted on drive Drive 0 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 0 at the next maintenance period.
• 806f020d-0401ffff : Failure Predicted on drive Drive 1 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category

Chapter 6. Troubleshooting 391


System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 1 at the next maintenance period.
• 806f020d-0402ffff : Failure Predicted on drive Drive 2 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 2 at the next maintenance period.
• 806f020d-0403ffff : Failure Predicted on drive Drive 3 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 3 at the next maintenance period.
• 806f020d-0404ffff : Failure Predicted on drive Drive 4 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning

392 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 4 at the next maintenance period.
• 806f020d-0405ffff : Failure Predicted on drive Drive 5 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 5 at the next maintenance period.
• 806f020d-0406ffff : Failure Predicted on drive Drive 6 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 6 at the next maintenance period.

Chapter 6. Troubleshooting 393


• 806f020d-0407ffff : Failure Predicted on drive Drive 7 for array [ComputerSystemElementName].
Failure predicted (PFA) on the hard drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace hard disk drive 7 at the next maintenance period.
• 806f020d-0408ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 1 at the next maintenance period.
• 806f020d-0409ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category

394 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 2 at the next maintenance period.
• 806f020d-040affff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 3 at the next maintenance period.
• 806f020d-040bffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 4 at the next maintenance period.
• 806f020d-040cffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Chapter 6. Troubleshooting 395


Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 5 at the next maintenance period.
• 806f020d-040dffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 6 at the next maintenance period.
• 806f020d-040effff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27

396 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 7 at the next maintenance period.
• 806f020d-040fffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 8 at the next maintenance period.
• 806f020d-0410ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 9 at the next maintenance period.
• 806f020d-0411ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable

Chapter 6. Troubleshooting 397


Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 10 at the next maintenance period.
• 806f020d-0412ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 11 at the next maintenance period.
• 806f020d-0413ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response

398 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Replace drive 12 at the next maintenance period.
• 806f020d-0414ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 13 at the next maintenance period.
• 806f020d-0415ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 14 at the next maintenance period.
• 806f020d-0416ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes

Chapter 6. Troubleshooting 399


Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 15 at the next maintenance period.
• 806f020d-0417ffff : Failure Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
Failure predicted (PFA) on the drive.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Replace drive 16 at the next maintenance period.
• 806f0223-2101ffff : Powering off system [ComputerSystemElementName] initiated by IPMI
Watchdog.
The IPMI watchdog timer has expired. The compute node has been powered off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0372
User Response
Information only; no action is required.
• 806f030c-2001ffff : Scrub Failure for DIMM 1 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

400 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2002ffff : Scrub Failure for DIMM 2 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2003ffff : Scrub Failure for DIMM 3 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes

Chapter 6. Troubleshooting 401


Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2004ffff : Scrub Failure for DIMM 4 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2005ffff : Scrub Failure for DIMM 5 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory

402 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2006ffff : Scrub Failure for DIMM 6 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2007ffff : Scrub Failure for DIMM 7 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136

Chapter 6. Troubleshooting 403


User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2008ffff : Scrub Failure for DIMM 8 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2009ffff : Scrub Failure for DIMM 9 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links

404 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-200affff : Scrub Failure for DIMM 10 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-200bffff : Scrub Failure for DIMM 11 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-200cffff : Scrub Failure for DIMM 12 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity

Chapter 6. Troubleshooting 405


Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-200dffff : Scrub Failure for DIMM 13 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-200effff : Scrub Failure for DIMM 14 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support

406 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-200fffff : Scrub Failure for DIMM 15 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2010ffff : Scrub Failure for DIMM 16 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID

Chapter 6. Troubleshooting 407


41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2011ffff : Scrub Failure for DIMM 17 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2012ffff : Scrub Failure for DIMM 18 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response

408 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2013ffff : Scrub Failure for DIMM 19 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2014ffff : Scrub Failure for DIMM 20 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 409


• 806f030c-2015ffff : Scrub Failure for DIMM 21 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2016ffff : Scrub Failure for DIMM 22 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2017ffff : Scrub Failure for DIMM 23 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error

410 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2018ffff : Scrub Failure for DIMM 24 on Subsystem [MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030c-2581ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
Memory error discovered during boot..(not a runtime error).

Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 411


Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f030d-0400ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f030d-0401ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.

412 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f030d-0402ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f030d-0403ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 413


CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f030d-0405ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f030d-0406ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f030d-0407ffff : Hot Spare enabled for [ComputerSystemElementName].
A hot spare is available.

Severity
Info
Serviceable
No

414 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0170
User Response
Information only; no action required.
• 806f0313-1701ffff : A software NMI has occurred on system [ComputerSystemElementName].
A software NMI has occurred. The compute node might have restarted, depending on the configuration
setting.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0228
User Response
Check the operating-system logs and resolve any issues related the NMI.
• 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog
IPMI Watchdog.
The IPMI watchdog timer has expired. The compute node has been powered off and powered on.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0374
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 415


• 806f040c-2001ffff : DIMM 1 Disabled on Subsystem [MemoryElementName].
Memory DIMM 1 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2002ffff : DIMM 2 Disabled on Subsystem [MemoryElementName].
Memory DIMM 2 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2003ffff : DIMM 3 Disabled on Subsystem [MemoryElementName].
Memory DIMM 3 has been disabled.

416 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2004ffff : DIMM 4 Disabled on Subsystem [MemoryElementName].
Memory DIMM 4 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2005ffff : DIMM 5 Disabled on Subsystem [MemoryElementName].
Memory DIMM 5 has been disabled.

Severity
Info
Serviceable

Chapter 6. Troubleshooting 417


No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2006ffff : DIMM 6 Disabled on Subsystem [MemoryElementName].
Memory DIMM 6 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2007ffff : DIMM 7 Disabled on Subsystem [MemoryElementName].
Memory DIMM 7 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No

418 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2008ffff : DIMM 8 Disabled on Subsystem [MemoryElementName].
Memory DIMM 8 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2009ffff : DIMM 9 Disabled on Subsystem [MemoryElementName].
Memory DIMM 9 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 419


CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-200affff : DIMM 10 Disabled on Subsystem [MemoryElementName].
Memory DIMM 10 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-200bffff : DIMM 11 Disabled on Subsystem [MemoryElementName].
Memory DIMM 11 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131

420 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-200cffff : DIMM 12 Disabled on Subsystem [MemoryElementName].
Memory DIMM 12 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-200dffff : DIMM 13 Disabled on Subsystem [MemoryElementName].
Memory DIMM 13 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

Chapter 6. Troubleshooting 421


Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-200effff : DIMM 14 Disabled on Subsystem [MemoryElementName].
Memory DIMM 14 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-200fffff : DIMM 15 Disabled on Subsystem [MemoryElementName].
Memory DIMM 15 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links

422 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2010ffff : DIMM 16 Disabled on Subsystem [MemoryElementName].
Memory DIMM 16 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2011ffff : DIMM 17 Disabled on Subsystem [MemoryElementName].
Memory DIMM 17 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2012ffff : DIMM 18 Disabled on Subsystem [MemoryElementName].
Memory DIMM 18 has been disabled.

Chapter 6. Troubleshooting 423


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2013ffff : DIMM 19 Disabled on Subsystem [MemoryElementName].
Memory DIMM 19 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2014ffff : DIMM 20 Disabled on Subsystem [MemoryElementName].
Memory DIMM 20 has been disabled.

Severity
Info
Serviceable

424 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2015ffff : DIMM 21 Disabled on Subsystem [MemoryElementName].
Memory DIMM 21 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2016ffff : DIMM 22 Disabled on Subsystem [MemoryElementName].
Memory DIMM 22 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 425


Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2017ffff : DIMM 23 Disabled on Subsystem [MemoryElementName].
Memory DIMM 23 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2018ffff : DIMM 24 Disabled on Subsystem [MemoryElementName].
Memory DIMM 24 has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

426 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f040c-2581ffff : [PhysicalMemoryElementName] Disabled on Subsystem
[MemoryElementName].
A Memory DIMM has been disabled, All DIMMs or One of the DIMMs.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0131
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-2582ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI Parity Error (PERR) occurred on one of these sensors: All PCI Error, One of PCI Error.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information

Chapter 6. Troubleshooting 427


Prefix: PLAT ID: 0232
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-2c03ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI parity error has been detected in the I/O expansion adapter in PCIe adapter slot 3 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-2c04ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI parity error has been detected in the I/O expansion adapter in PCIe adapter slot 4 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232

428 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-3101ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI parity error has been detected in the I/O expansion adapter in PCIe adapter slot 1 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-3102ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI parity error has been detected in the I/O expansion adapter in PCIe adapter slot 1 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response

Chapter 6. Troubleshooting 429


This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-3103ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI parity error has been detected in the I/O expansion adapter in PCIe adapter slot 1 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0413-3104ffff : A PCI PERR has occurred on system [ComputerSystemElementName].
A PCI parity error has been detected in the I/O expansion adapter in PCIe adapter slot 1 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response

430 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0507-0301ffff : CPU 1 has a Configuration Mismatch.
A Microprocessor Configuration Mismatch has been detected on microprocessor 1.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0507-0302ffff : CPU 2 has a Configuration Mismatch.
A Microprocessor Configuration Mismatch has been detected on microprocessor 2.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

Chapter 6. Troubleshooting 431


Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0507-2584ffff : [ProcessorElementName] has a Configuration Mismatch.
A Microprocessor Configuration Mismatch has been detected, All CPUs or One of CPUs.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2001ffff : Memory Logging Limit Reached for DIMM 1 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 1.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."

432 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2002ffff : Memory Logging Limit Reached for DIMM 2 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 2.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2003ffff : Memory Logging Limit Reached for DIMM 3 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 3.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links

Chapter 6. Troubleshooting 433


– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2004ffff : Memory Logging Limit Reached for DIMM 4 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 4.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2005ffff : Memory Logging Limit Reached for DIMM 5 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 5.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

434 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f050c-2006ffff : Memory Logging Limit Reached for DIMM 6 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 6.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2007ffff : Memory Logging Limit Reached for DIMM 7 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 7.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 435


• 806f050c-2008ffff : Memory Logging Limit Reached for DIMM 8 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 8.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2009ffff : Memory Logging Limit Reached for DIMM 9 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 9.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

436 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f050c-200affff : Memory Logging Limit Reached for DIMM 10 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 10.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-200bffff : Memory Logging Limit Reached for DIMM 11 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 11.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 437


• 806f050c-200cffff : Memory Logging Limit Reached for DIMM 12 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 12.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-200dffff : Memory Logging Limit Reached for DIMM 13 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 13.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

438 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f050c-200effff : Memory Logging Limit Reached for DIMM 14 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 14.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-200fffff : Memory Logging Limit Reached for DIMM 15 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 15.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 439


• 806f050c-2010ffff : Memory Logging Limit Reached for DIMM 16 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 16.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2011ffff : Memory Logging Limit Reached for DIMM 17 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 17.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

440 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f050c-2012ffff : Memory Logging Limit Reached for DIMM 18 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 18.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2013ffff : Memory Logging Limit Reached for DIMM 19 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 19.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 441


• 806f050c-2014ffff : Memory Logging Limit Reached for DIMM 20 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 20.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2015ffff : Memory Logging Limit Reached for DIMM 21 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 21.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

442 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 806f050c-2016ffff : Memory Logging Limit Reached for DIMM 22 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 22.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2017ffff : Memory Logging Limit Reached for DIMM 23 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 23.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 443


• 806f050c-2018ffff : Memory Logging Limit Reached for DIMM 24 on Subsystem
[MemoryElementName].
Memory Logging Limit has been reached for DIMM 24.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050c-2581ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
Memory Logging Limit has been reached, All DIMMs. One of the DIMMs.

Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f050d-0400ffff : Array [ComputerSystemElementName] is in critical condition.

444 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0402ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Chapter 6. Troubleshooting 445


CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0403ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0404ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0405ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support

446 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0406ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0407ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0408ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Chapter 6. Troubleshooting 447


Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0409ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-040affff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174

448 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-040bffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-040cffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-040dffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 449


Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-040effff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-040fffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0410ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error

450 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0411ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0412ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.

Chapter 6. Troubleshooting 451


• 806f050d-0413ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0414ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0415ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

452 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0416ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0417ffff : Array [ComputerSystemElementName] is in critical condition.
The RAID array is in critical condition. Immediate action is required to avoid a system outage.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
Replace the hard disk drive that is indicated by a lit status LED.
• 806f0513-2582ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI System Error (SERR) has been detected on one of these sensors: All PCI Error, One of PCI Error.

Severity
Error
Serviceable
Yes

Chapter 6. Troubleshooting 453


Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0513-2c03ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI system error has been detected in the I/O expansion adapter in PCIe adapter slot 3 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0513-2c04ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI system error has been detected in the I/O expansion adapter in PCIe adapter slot 4 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support

454 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0513-3101ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI system error has been detected in the I/O expansion adapter in PCIe adapter slot 1 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0513-3102ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI system error has been detected in the I/O expansion adapter in PCIe adapter slot 2 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 455


Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0513-3103ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI system error has been detected in the I/O expansion adapter in PCIe adapter slot 3 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0513-3104ffff : A PCI SERR has occurred on system [ComputerSystemElementName].
A PCI system error has been detected in the I/O expansion adapter in PCIe adapter slot 4 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

456 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f052b-2101ffff : Invalid or Unsupported firmware or software was detected on system
[ComputerSystemElementName].
The IMM primary firmware image has been corrupted. The IMM is running on the backup image.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0446
User Response
Update the IMM firmware.
Related links
– “Updating firmware and device drivers” on page 21
– Flex System and PureFlex Firmware Updates Best Practices
• 806f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for CPU 1 has asserted.
An SM BIOS Uncorrectable CPU complex error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40

Chapter 6. Troubleshooting 457


CIM Information
Prefix: PLAT ID: 0816
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for CPU 2 has asserted.
An SM BIOS Uncorrectable CPU complex error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0607-2584ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has asserted.
An SM BIOS Uncorrectable CPU complex error has been detected, All CPUs or One of CPUs.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816

458 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f060d-0400ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0401ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0402ffff : Array [ComputerSystemElementName] has failed.

Chapter 6. Troubleshooting 459


The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0403ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0404ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support

460 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0405ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0406ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176

Chapter 6. Troubleshooting 461


User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0407ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0408ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0409ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

462 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-040affff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-040bffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category

Chapter 6. Troubleshooting 463


Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-040cffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-040dffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:

464 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-040effff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-040fffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0410ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error

Chapter 6. Troubleshooting 465


Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0411ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0412ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

466 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0413ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0414ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.

Chapter 6. Troubleshooting 467


– Restore the data from a backup.
• 806f060d-0415ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0416ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f060d-0417ffff : Array [ComputerSystemElementName] has failed.
The RAID array has failed.

Severity
Error
Serviceable

468 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
Complete the following steps:
– Replace any hard disk drive that is indicated by a lit status LED.
– Re-create the array.
– Restore the data from a backup.
• 806f070c-2001ffff : Configuration Error for DIMM 1 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2002ffff : Configuration Error for DIMM 2 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory

Chapter 6. Troubleshooting 469


SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2003ffff : A Memory DIMM configuration error has been detected.
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2004ffff : Configuration Error for DIMM 4 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

470 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2005ffff : Configuration Error for DIMM 5 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2006ffff : Configuration Error for DIMM 6 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response

Chapter 6. Troubleshooting 471


This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2007ffff : Configuration Error for DIMM 7 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2008ffff : Configuration Error for DIMM 8 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

472 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2009ffff : Configuration Error for DIMM 9 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-200affff : Configuration Error for DIMM 10 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links

Chapter 6. Troubleshooting 473


– “Finding the UEFI diagnostic code” on page 745
• 806f070c-200bffff : Configuration Error for DIMM 11 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-200cffff : Configuration Error for DIMM 12 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-200dffff : Configuration Error for DIMM 13 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

474 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-200effff : Configuration Error for DIMM 14 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-200fffff : Configuration Error for DIMM 15 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable

Chapter 6. Troubleshooting 475


Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2010ffff : Configuration Error for DIMM 16 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2011ffff : Configuration Error for DIMM 17 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No

476 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2012ffff : Configuration Error for DIMM 18 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2013ffff : Configuration Error for DIMM 19 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID

Chapter 6. Troubleshooting 477


41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2014ffff : Configuration Error for DIMM 20 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2015ffff : Configuration Error for DIMM 21 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126

478 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2016ffff : Configuration Error for DIMM 22 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2017ffff : Configuration Error for DIMM 23 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

Chapter 6. Troubleshooting 479


Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2018ffff : Configuration Error for DIMM 24 on Subsystem [MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
A Memory DIMM configuration error has been detected.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."

480 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0401ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0402ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 481


System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0404ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info

482 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 483


• 806f070d-0408ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0409ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-040affff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

484 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-040cffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-040dffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 485


Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-040effff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0410ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

486 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0411ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0412ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178

Chapter 6. Troubleshooting 487


User Response
Information only; no action is required.
• 806f070d-0413ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0414ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0415ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

488 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0416ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f070d-0417ffff : Rebuild in progress for Array in system [ComputerSystemElementName].
The RAID array in the specified system is being rebuilt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0178
User Response
Information only; no action is required.
• 806f072b-2101ffff : A successful software or firmware change was detected on system
[ComputerSystemElementName].
A successful software or firmware change (IMM Promotion or IMM Recovery) has been detected.

Severity

Chapter 6. Troubleshooting 489


Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0450
User Response
Information only; no action is required.
• 806f072b-2201ffff : A successful software or firmware change was detected on system
[ComputerSystemElementName].
A successful software or firmware change occurred for Bkup Auto Update or ROM Recovery.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0450
User Response
Information only; no action is required.
• 806f0807-0301ffff : CPU 1 has been Disabled.
A processor has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0061

490 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0807-0302ffff : CPU 2 has been Disabled.
A processor has been disabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0061
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0807-2584ffff : [ProcessorElementName] has been Disabled.
A processor has been disabled, All CPUs or One of CPUs.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0061
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."

Chapter 6. Troubleshooting 491


Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0813-2581ffff : A Uncorrectable Bus Error has occurred on system
[ComputerSystemElementName].
A catastrophic system error has occurred. The system firmware will attempt to analyze the failure to
determine whether the failure was due to a hardware component or a software component.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
1. Check the Support Portal for service bulletins and RETAIN tips or firmware updates that might
correct the error.
2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and
firmware.
3. Check the system-event log for additional information about failing components.
4. If there are no entries related to the error in the system-event log, contact your service
representatives and send DSA data.
• 806f0813-2584ffff : A Uncorrectable Bus Error has occurred on system
[ComputerSystemElementName].
A catastrophic system error has occurred. The system firmware will attempt to analyze the failure to
determine whether the failure was due to a hardware component or a software component.

Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240

492 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
1. Check the Support Portal for service bulletins and RETAIN tips or firmware updates that might
correct the error.
2. Make sure that all I/O expansion adapters have correct and matching levels of device drivers and
firmware.
3. Check the system-event log for additional information about failing components.
4. If there are no entries related to the error in the system-event log, contact your service
representatives and send DSA data.
• 806f0823-2101ffff : Watchdog Timer interrupt occurred for [WatchdogElementName].
The IPMI watchdog timer has expired. A watchdog interrupt has occurred.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0376
User Response
Information only; no action is required.
• 806f090c-20010101 : Memory device 1 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.

Chapter 6. Troubleshooting 493


3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2001ffff : Memory device 1 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20020102 : Memory device 2 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other

494 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2002ffff : Memory device 2 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20030103 : Memory device 3 in Group 1 on Subsystem System Memory Throttled

Chapter 6. Troubleshooting 495


Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2003ffff : Memory device 3 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.

496 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20040104 : Memory device 4 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2004ffff : Memory device 4 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 497


Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20050105 : Memory device 5 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links

498 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2005ffff : Memory device 5 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20060106 : Memory device 6 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Chapter 6. Troubleshooting 499


Complete the following steps:
1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2006ffff : Memory device 6 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20070107 : Memory device 7 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No

500 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2007ffff : Memory device 7 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.

Chapter 6. Troubleshooting 501


Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20080108 : Memory device 8 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2008ffff : Memory device 8 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142

502 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20090109 : Memory device 9 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2009ffff : Memory device 9 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info

Chapter 6. Troubleshooting 503


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200a010a : Memory device 10 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.

504 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200affff : Memory device 10 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200b010b : Memory device 11 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 505


CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200bffff : Memory device 11 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200c010c : Memory device 12 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

506 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200cffff : Memory device 12 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.

Chapter 6. Troubleshooting 507


2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200d010d : Memory device 13 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200dffff : Memory device 13 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No

508 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200e010e : Memory device 14 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links

Chapter 6. Troubleshooting 509


– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200effff : Memory device 14 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200f010f : Memory device 15 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

510 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Complete the following steps:
1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-200fffff : Memory device 15 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor..

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20100110 : Memory device 16 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 511


Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2010ffff : Memory device 16 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.

512 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20110111 : Memory device 17 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2011ffff : Memory device 17 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142

Chapter 6. Troubleshooting 513


User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20120112 : Memory device 18 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2012ffff : Memory device 18 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info

514 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20130113 : Memory device 19 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.

Chapter 6. Troubleshooting 515


4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2013ffff : Memory device 19 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20140114 : Memory device 20 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

516 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2014ffff : Memory device 20 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20150115 : Memory device 21 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Chapter 6. Troubleshooting 517


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2015ffff : Memory device 21 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.

518 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20160116 : Memory device 22 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2016ffff : Memory device 22 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 519


Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20170117 : Memory device 23 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links

520 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2017ffff : Memory device 23 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-20180118 : Memory device 24 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Chapter 6. Troubleshooting 521


Complete the following steps:
1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f090c-2018ffff : Memory device 24 in Group 1 on Subsystem System Memory Throttled
Memory DIMM has been throttled due to high temperature detected by the DIMM sensor.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0142
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem persists and there are no other DIMMs with the same indication, replace the
DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a07-0301ffff : CPU 1 is operating in a Degraded State.
The processor is being throttled due to thermal or power conditions.

Severity
Warning
Serviceable
Yes

522 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan- or cooling-related issues or power-related issues..
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 806f0a07-0302ffff : CPU 2 is operating in a Degraded State.
The processor is being throttled.

Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan- or cooling-related issues or power-related issues..
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 806f0a07-2584ffff : [ProcessorElementName] is operating in a Degraded State.
Processor(s) ares being throttled due to thermal or power conditions.

Severity
Warning
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 523


Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response

Complete the following steps:


1. Check the CMM or FSM event log for any fan- or cooling-related issues or power-related issues..
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
• 806f0a0c-20010101 : An Over-Temperature Condition has been detected on the memory device 1 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 1.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2001ffff : An Over-Temperature Condition has been detected on the memory device 1 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 1.

Severity

524 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20020102 : An Over-Temperature Condition has been detected on the memory device 2 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 2.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.

Chapter 6. Troubleshooting 525


3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2002ffff : An Over-Temperature Condition has been detected on the memory device 2 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 2.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20030103 : An Over-Temperature Condition has been detected on the memory device 3 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 3.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature

526 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2003ffff : An Over-Temperature Condition has been detected on the memory device 3 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 3.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20040104 : An Over-Temperature Condition has been detected on the memory device 4 in
Group 1 on Subsystem System Memory.

Chapter 6. Troubleshooting 527


An overtemperature condition has been detected in the DIMM in DIMM connector 4.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2004ffff : An Over-Temperature Condition has been detected on the memory device 4 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 4.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.

528 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20050105 : An Over-Temperature Condition has been detected on the memory device 5 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 5.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2005ffff : An Over-Temperature Condition has been detected on the memory device 5 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 5.

Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 529


Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20060106 : An Over-Temperature Condition has been detected on the memory device 6 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 6.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813

530 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Installing a DIMM ” on page 815
• 806f0a0c-2006ffff : An Over-Temperature Condition has been detected on the memory device 6 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 6.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20070107 : An Over-Temperature Condition has been detected on the memory device 7 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 7.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

Chapter 6. Troubleshooting 531


Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2007ffff : An Over-Temperature Condition has been detected on the memory device 7 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 7.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20080108 : An Over-Temperature Condition has been detected on the memory device 8 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 8.

Severity
Error
Serviceable

532 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2008ffff : An Over-Temperature Condition has been detected on the memory device 8 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 8.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.

Chapter 6. Troubleshooting 533


5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20090109 : An Over-Temperature Condition has been detected on the memory device 9 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 9.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2009ffff : An Over-Temperature Condition has been detected on the memory device 9 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 9.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

534 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200a010a : An Over-Temperature Condition has been detected on the memory device 10
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 10.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200affff : An Over-Temperature Condition has been detected on the memory device 10 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 10.

Chapter 6. Troubleshooting 535


Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200b010b : An Over-Temperature Condition has been detected on the memory device 11
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 11.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.

536 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200bffff : An Over-Temperature Condition has been detected on the memory device 11 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 11.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200c010c : An Over-Temperature Condition has been detected on the memory device 12
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 12.

Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 537


Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200cffff : An Over-Temperature Condition has been detected on the memory device 12 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 12.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813

538 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Installing a DIMM ” on page 815
• 806f0a0c-200d010d : An Over-Temperature Condition has been detected on the memory device 13
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 13.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200dffff : An Over-Temperature Condition has been detected on the memory device 13 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 13.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

Chapter 6. Troubleshooting 539


Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200e010e : An Over-Temperature Condition has been detected on the memory device 14
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 14.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200effff : An Over-Temperature Condition has been detected on the memory device 14 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 14.

Severity
Error
Serviceable

540 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200f010f : An Over-Temperature Condition has been detected on the memory device 15
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 15.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.

Chapter 6. Troubleshooting 541


5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-200fffff : An Over-Temperature Condition has been detected on the memory device 15 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 15.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20100110 : An Over-Temperature Condition has been detected on the memory device 16
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 16.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

542 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2010ffff : An Over-Temperature Condition has been detected on the memory device 16 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 16.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20110111 : An Over-Temperature Condition has been detected on the memory device 17
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 17.

Chapter 6. Troubleshooting 543


Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2011ffff : An Over-Temperature Condition has been detected on the memory device 17 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 17.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.

544 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20120112 : An Over-Temperature Condition has been detected on the memory device 18
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 18.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2012ffff : An Over-Temperature Condition has been detected on the memory device 18 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 18.

Severity
Error
Serviceable
Yes
Automatically notify support
No

Chapter 6. Troubleshooting 545


Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20130113 : An Over-Temperature Condition has been detected on the memory device 19
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 19.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813

546 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Installing a DIMM ” on page 815
• 806f0a0c-2013ffff : An Over-Temperature Condition has been detected on the memory device 19 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 19.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20140114 : An Over-Temperature Condition has been detected on the memory device 20
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 20.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response

Chapter 6. Troubleshooting 547


Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2014ffff : An Over-Temperature Condition has been detected on the memory device 20 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 20.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20150115 : An Over-Temperature Condition has been detected on the memory device 21
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 21.

Severity
Error
Serviceable

548 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2015ffff : An Over-Temperature Condition has been detected on the memory device 21 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 21.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.

Chapter 6. Troubleshooting 549


5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20160116 : An Over-Temperature Condition has been detected on the memory device 22
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 22.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2016ffff : An Over-Temperature Condition has been detected on the memory device 22 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 22.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

550 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20170117 : An Over-Temperature Condition has been detected on the memory device 23
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 23.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2017ffff : An Over-Temperature Condition has been detected on the memory device 23 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 23.

Chapter 6. Troubleshooting 551


Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-20180118 : An Over-Temperature Condition has been detected on the memory device 24
in Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 24.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.

552 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a0c-2018ffff : An Over-Temperature Condition has been detected on the memory device 24 in
Group 1 on Subsystem System Memory.
An overtemperature condition has been detected in the DIMM in DIMM connector 24.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Complete the following steps until the problem is solved:
1. Check the Chassis Management Module or Flex System Manager event log for any fan- or
cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are
in place and correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the DIMM baffles are in place.
5. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 806f0a13-2401ffff : A Fatal Bus Error has occurred on bus SMBus.
A fatal bus error has been detected on the System Management Bus.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 553


Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-2582ffff : A Fatal Bus Error has occurred on system [ComputerSystemElementName].
A Bus Fatal Error has been detected from one of these sensors: All PCI Error, One of PCI Error, PCIs.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-2c03ffff : A Fatal Bus Error has occurred on bus PEN Mezz3.
A fatal bus error has been detected in the I/O expansion adapter in PCIe adapter slot 3 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50

554 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-2c04ffff : A Fatal Bus Error has occurred on bus PEN Mezz4.
A fatal bus error has been detected in the I/O expansion adapter in PCIe adapter slot 4 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-3101ffff : A Fatal Bus Error has occurred on bus PEN Slot1.
A fatal bus error has been detected in the I/O expansion adapter in PCIe adapter slot 1 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information

Chapter 6. Troubleshooting 555


Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-3102ffff : A Fatal Bus Error has occurred on bus PEN Slot2.
A fatal bus error has been detected in the I/O expansion adapter in PCIe adapter slot 2 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-3103ffff : A Fatal Bus Error has occurred on bus PEN Slot3.
A fatal bus error has been detected in the I/O expansion adapter in PCIe adapter slot 3 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244

556 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 806f0a13-3104ffff : A Fatal Bus Error has occurred on bus PEN Slot4.
A fatal bus error has been detected in the I/O expansion adapter in PCIe adapter slot 4 in the PCI
expansion unit.

Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response
This is a UEFI detected event. To find the UEFI diagnostic code for this event, in the information
center, follow the instructions in "Finding the UEFI diagnostic code" under "UEFI diagnostic codes."
Then, in the information center, open the topic for the UEFI diagnostic code and follow the
instructions under "User response."
Related links
– “Finding the UEFI diagnostic code” on page 745
• 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
deasserted.
A previously low voltage has returned to above its specified threshold (sensor SysBrd 12V, SysBrd 3.3V,
or SysBrd 5V).

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0481

Chapter 6. Troubleshooting 557


User Response
Information only; no action is required.
• 81010202-2801ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
deasserted.
The previously low CMOS battery voltage has returned to above its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0481
User Response
Information only; no action is required.
• 81010701-0400ffff : Numeric sensor Drive 0 Temp going high (upper non-critical) has deasserted.
Drive 0 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-0401ffff : Numeric sensor Drive 1 Temp going high (upper non-critical) has deasserted.
Drive 1 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No

558 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-0402ffff : Numeric sensor Drive 2 Temp going high (upper non-critical) has deasserted.
Drive 2 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-0403ffff : Numeric sensor Drive 3 Temp going high (upper non-critical) has deasserted.
Drive 3 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-0404ffff : Numeric sensor Drive 4 Temp going high (upper non-critical) has deasserted.
Drive 4 temperature no longer exceeds its specified threshold.

Severity

Chapter 6. Troubleshooting 559


Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-0405ffff : Numeric sensor Drive 5 Temp going high (upper non-critical) has deasserted.
Drive 5 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-0406ffff : Numeric sensor Drive 6 Temp going high (upper non-critical) has deasserted.
Drive 6 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491

560 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 81010701-0407ffff : Numeric sensor Drive 7 Temp going high (upper non-critical) has deasserted.
Drive 7 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-2d01ffff : Numeric sensor PCH Temp going high (upper non-critical) has deasserted.
The Platform Controller Hub (PCH) temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010701-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has deasserted.
The previously high inlet temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 561


Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Information only; no action is required.
• 81010901-0400ffff : Numeric sensor Drive 0 Temp going high (upper critical) has deasserted.
Drive 0 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-0401ffff : Numeric sensor Drive 1 Temp going high (upper critical) has deasserted.
Drive 1 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-0402ffff : Numeric sensor Drive 2 Temp going high (upper critical) has deasserted.
Drive 2 temperature no longer exceeds its specified threshold.

Severity

562 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-0403ffff : Numeric sensor Drive 3 Temp going high (upper critical) has deasserted.
Drive 3 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-0404ffff : Numeric sensor Drive 4 Temp going high (upper critical) has deasserted.
Drive 4 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495

Chapter 6. Troubleshooting 563


User Response
Information only; no action is required.
• 81010901-0405ffff : Numeric sensor Drive 5 Temp going high (upper critical) has deasserted.
Drive 5 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-0406ffff : Numeric sensor Drive 6 Temp going high (upper critical) has deasserted.
Drive 6 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-0407ffff : Numeric sensor Drive 7 Temp going high (upper critical) has deasserted.
Drive 7 temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

564 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-2d01ffff : Numeric sensor PCH Temp going high (upper critical) has deasserted.
The Platform Controller Hub (PCH) temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010901-3701ffff : Numeric sensor Inlet Temp going high (upper critical) has deasserted.
The previously high inlet temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
deasserted.
A previously high voltage has returned to above its specified threshold (sensor SysBrd 12V, SysBrd 3.3V,
or SysBrd 5V).

Chapter 6. Troubleshooting 565


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0495
User Response
Information only; no action is required.
• 81010b01-0400ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-0401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

566 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-0402ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-0403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-0404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable

Chapter 6. Troubleshooting 567


No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-0405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-0406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response

568 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Information only; no action is required.
• 81010b01-0407ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted.
The drive temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-2d01ffff : Numeric sensor PCH Temp going high (upper non-recoverable) has
deasserted.
The Platform Controller Hub (PCH) temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81010b01-3701ffff : Numeric sensor Inlet Temp going high (upper non-recoverable) has deasserted.
The previously high inlet temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 569


Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
Information only; no action is required.
• 81030006-2101ffff : Sensor Sig Verify Fail has asserted.
Signature verification of one of the Firmware Volumes or Capsules in UEFI BIOS failed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response
Automatic BIOS Recovery (ABR) should cause system to come up from UEFI image in backup bank.
Reflash UEFI image in the primary bank. If error does not persist no additional recovery action is
required.
• 8103000f-2101ffff : Sensor [SensorElementName] has asserted.
IMM Firmware is corrupted.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0508
User Response
Check the primary build level and update primary build to latest level.
• 8103010e-2581ffff : Sensor Memory Resized has deasserted.
System Memory Resized sensor has deasserted.

570 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0509
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 81030112-0601ffff : Sensor [SensorElementName] has deasserted.
IMM has exited a system maintenance mode (SMM Mode, SMM Monitor) where the current power state is
important.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0509
User Response
Information only; no action required.
• 81070101-0301ffff : Sensor CPU 1 Overtemp has deasserted the transition from normal to non-
critical state.
The previously high microprocessor 1 temperature has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 571


Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action is required.
• 81070101-0302ffff : Sensor CPU 2 Overtemp has deasserted the transition from normal to non-
critical state.
The previously high microprocessor 2 temperature has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action is required.
• 81070101-2c01ffff : Sensor Mezz Exp 1 temp has deasserted the transition from normal to non-
critical state.
The previously high I/O Exansion card temperature has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action is required.
• 81070101-2c02ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state.

572 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The previously high I/O Exansion card temperature has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action is required.
• 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state.
The GPT (GUID Partition Table) in the disk LUN (Logical Unit Number) has returned to normal.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action is required.
• 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state.
The prior condition of less than optimal I/O resource configuration has been cleared.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other

Chapter 6. Troubleshooting 573


SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action is required.
• 81070114-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state.
The sensor has returned to normal.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
Information only; no action required.
• 81070201-2d01ffff : Sensor PCH Overtemp has transitioned to a less severe state from critical.
The PCH Overtemp temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action required.
• 81070202-0701ffff : Sensor SysBrd Vol Fault has transitioned to a less severe state from critical.
A voltage fault is no longer detected with the system board.

Severity
Info

574 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 8107020f-2201ffff : Sensor TXT ACM Module has transitioned to a less severe state from critical.
TXT ACM Module has returned to a normal state.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 8107020f-2582ffff : Sensor No I/O Resources has transitioned to a less severe state from critical.
The prior I/O resource conflict has been resolved.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 575


Related links
– “Finding the UEFI diagnostic code” on page 745
• 81070217-0b05ffff : Sensor ETE Fault has transitioned to a less severe state from critical.
The ETE Fault sensor has transitioned to a less severe level.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 81070217-2c01ffff : Sensor Mezz Exp 1 Fault has transitioned to a less severe state from critical.
The I/O Expansion card is no longer in a fault condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 81070217-2c02ffff : Sensor Mezz Exp 2 Fault has transitioned to a less severe state from critical.
The I/O Expansion card is no longer in a fault condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

576 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 81070219-0701ffff : Sensor Sys Board Fault has transitioned to a less severe state from critical.
The system board critical fault has cleared.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 8107021b-0301ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical.
IMM has detected that CPU 1 has recovered from a QPI Link Error.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 8107021b-0302ffff : Sensor CPU 2 QPILinkErr has transitioned to a less severe state from critical.
IMM has detected that CPU 2 has recovered from a QPI Link Error.

Chapter 6. Troubleshooting 577


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Information only; no action is required.
• 81070301-0301ffff : Sensor CPU 1 Overtemp has deasserted the transition to non-recoverable from
a less severe state.
The previously high microprocessor 1 temperature has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
Information only; no action is required.
• 81070301-0302ffff : Sensor CPU 2 Overtemp has deasserted the transition to non-recoverable from
a less severe state.
The previously high microprocessor 2 temperature has returned to below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0

578 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0525
User Response
Information only; no action is required.
• 81070301-2c01ffff : Sensor Mezz Exp 1 temp has deasserted the transition to non-recoverable from
a less severe state.
The previously high I/O Expansion card temperature has returned below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
Information only; no action is required.
• 81070301-2c02ffff : Sensor Mezz Exp 2 temp has deasserted the transition to non-recoverable from
a less severe state.
The previously high I/O Expansion card temperature has returned below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
Information only; no action is required.
• 81070301-2d01ffff : Sensor PCH Overtemp has deasserted the transition to non-recoverable from a
less severe state.
The PCH Overtemp temperature no longer exceeds its specified threshold.

Severity
Info
Serviceable

Chapter 6. Troubleshooting 579


No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
Information only; no action required.
• 81070601-2c01ffff : Sensor Mezz Exp 1 temp has deasserted the transition to non-recoverable.
The previously high I/O Expansion card temperature has returned below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0531
User Response
Information only; no action is required.
• 81070601-2c02ffff : Sensor Mezz Exp 2 temp has deasserted the transition to non-recoverable.
The previously high I/O Expansion card temperature has returned below its specified threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0531
User Response
Information only; no action is required.
• 8107060f-2201ffff : Sensor BOFM Config Err has deasserted the transition to non-recoverable.

580 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The issue with UEFI not able to read the fabric manager configuration from the IMM has cleared.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0531
User Response
Information only; no user action required.
• 81070614-2201ffff : Sensor TPM Phy Pres Set has deasserted the transition to non-recoverable.
The TPM Phy Pres Set sensor is not longer asserted.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0531
User Response
Information only; no user action required.
• 81070617-2c01ffff : Sensor Mezz Exp 1 Fault has deasserted the transition to non-recoverable.
The I/O expansion adapter in I/O expansion connector 1 no longer reports a non-recoverable condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50

Chapter 6. Troubleshooting 581


CIM Information
Prefix: PLAT ID: 0531
User Response
Information only; no action is required.
• 81070617-2c02ffff : Sensor Mezz Exp 2 Fault has deasserted the transition to non-recoverable.
The I/O expansion adapter in I/O expansion connector 2 no longer reports a non-recoverable condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0531
User Response
Information only; no action is required.
• 81080017-0f01ffff : Device SAS BP has been added.
The SAS backplane has been added.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0536
User Response
Information only; no action is required.
• 81090112-2101ffff : Device [LogicalDeviceElementName] has been disabled.
An account with IPMI / SNMP access has been disabled.

Severity
Info
Serviceable
No
Automatically notify support

582 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0539
User Response
Information only; no action is required.
• 810b010c-2581ffff : Redundancy Lost for [RedundancySetElementName] has deasserted.
Backup Memory has regained its redundancy.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0803
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully
Redundant for [RedundancySetElementName] has deasserted.
Memory component group has regained its redundancy.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0807
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 583


Related links
– “Finding the UEFI diagnostic code” on page 745
• 810b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has
deasserted.
Backup Memory has sufficient resources for redundancy.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0811
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR.
A processor has recovered - IERR Condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0043
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0007-0302ffff : [ProcessorElementName] has Recovered from IERR.
A processor has recovered - IERR Condition.

Severity
Info

584 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0043
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0007-2584ffff : [ProcessorElementName] has Recovered from IERR.
A processor has recovered - IERR Condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0043
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0009-0701ffff : [PowerSupplyElementName] has been turned on.
IMM has detected that the system power has been turned on.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power On
SNMP Trap ID
24

Chapter 6. Troubleshooting 585


CIM Information
Prefix: PLAT ID: 0107
User Response
Information only; no action is required.
• 816f000d-0400ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 0 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0401ffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 1 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0402ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 2 is no longer detected. If hard drive is absent from drive bay a filler is required.

586 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0403ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 3 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0404ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 4 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 587


System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0405ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 5 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0406ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 6 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.

588 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0407ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 7 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0408ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 1 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0409ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 2 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info

Chapter 6. Troubleshooting 589


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-040affff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 3 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-040bffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 4 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

590 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-040cffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 5 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-040dffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 6 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.

Chapter 6. Troubleshooting 591


• 816f000d-040effff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 7 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-040fffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 8 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0410ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 9 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable

592 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0411ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 10 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0412ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 11 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22

Chapter 6. Troubleshooting 593


CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0413ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 12 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0414ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 13 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0415ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].

594 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Presence of drive 14 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0416ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 15 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000d-0417ffff : The [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName].
Presence of drive 16 is no longer detected. If hard drive is absent from drive bay a filler is required.

Severity
Info
Serviceable
No
Automatically notify support

Chapter 6. Troubleshooting 595


No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
– If drive was intentionally removed, no action required.
– Make sure that the drive properly seated.
– If drive is properly seated, replace the drive.
• 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error
deassertion.
A Post Error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0185
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic
interrupt.
The system has recovered from a Front Panel NMI / Diagnostic Interrupt.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50

596 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0223
User Response
Information only; no action is required.
• 816f0021-2201ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system
[ComputerSystemElementName].
A fault in a slot has been removed. No Op ROM Space.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0021-2582ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system
[ComputerSystemElementName].
A fault in a slot has been recovered, PCIe Error.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Information Center for the appropriate user response.
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 597


• 816f0028-2101ffff : Sensor TPM Cmd Failures has returned to normal on management system
[ComputerSystemElementName].
TPM was initialized and started successfully.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0399
User Response
Information Only; no action is required.
• 816f0107-0301ffff : An Over-Temperature Condition has been removed on
[ProcessorElementName].
The microprocessor 1 temperature has returned to below the critical level.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
Information only; no action is required.
• 816f0107-0302ffff : An Over-Temperature Condition has been removed on
[ProcessorElementName].
The microprocessor 2 temperature has returned to below the critical level.

Severity
Info
Serviceable
No
Automatically notify support
No

598 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
Information only; no action is required.
• 816f0107-2584ffff : An Over-Temperature Condition has been removed on
[ProcessorElementName].
The previously high temperature of the specified microprocessor has returned to below its specified
threshold.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
Information only; no action is required.
• 816f010c-2001ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links

Chapter 6. Troubleshooting 599


– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2003ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2004ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info

600 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2005ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory

Chapter 6. Troubleshooting 601


SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2007ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2008ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.

602 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2009ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-200bffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity

Chapter 6. Troubleshooting 603


Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-200cffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-200dffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

604 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-200effff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-200fffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response

Chapter 6. Troubleshooting 605


Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2010ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2011ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2012ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

606 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2013ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2014ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 607


Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2015ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2016ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139

608 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2017ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2018ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].

Chapter 6. Troubleshooting 609


A memory uncorrectable error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f010d-0400ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 0 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0401ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 1 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive

610 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0402ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 2 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0403ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 3 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0404ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 4 has been enabled.

Severity
Info
Serviceable

Chapter 6. Troubleshooting 611


No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0405ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 5 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0406ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive 6 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0407ffff : The [StorageVolumeElementName] has been enabled.

612 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The previously disabled drive 7 has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0408ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0409ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

Chapter 6. Troubleshooting 613


CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-040affff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-040bffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-040cffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support

614 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-040dffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-040effff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-040fffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Chapter 6. Troubleshooting 615


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0410ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0411ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167

616 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 816f010d-0412ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0413ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0414ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 617


Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0415ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0416ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010d-0417ffff : The [StorageVolumeElementName] has been enabled.
The previously disabled drive has been enabled.

Severity
Info

618 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Information only; no action is required.
• 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware
hang.
A System Firmware hang has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0187
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0125-1f05ffff : [ManagedElementName] detected as present.
The LAN on Motherboard (LOM) has detected been present.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information

Chapter 6. Troubleshooting 619


Prefix: PLAT ID: 0390
User Response
Information only; no action is required.
• 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition.
A processor has recovered - FRB1/BIST condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition.
A processor has recovered - FRB1/BIST condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0207-2584ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition.
A processor has recovered - FRB1/BIST condition.

Severity
Info

620 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f020d-0400ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 0 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0401ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 1 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27

Chapter 6. Troubleshooting 621


CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0402ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 2 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0403ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 3 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0404ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 4 no longer exists.

Severity
Info
Serviceable

622 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0405ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 5 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0406ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 6 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response

Chapter 6. Troubleshooting 623


Information only; no action is required.
• 816f020d-0407ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 7 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0408ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 1 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0409ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 2 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No

624 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-040affff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 2 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-040bffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 4 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-040cffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].

Chapter 6. Troubleshooting 625


The predicted failure for Drive 5 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-040dffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 6 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-040effff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 7 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure

626 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-040fffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 8 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0410ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 9 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0411ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 10 no longer exists.

Severity

Chapter 6. Troubleshooting 627


Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0412ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 11 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0413ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 12 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information

628 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0414ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 13 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0415ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 14 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0416ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 15 no longer exists.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 629


Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f020d-0417ffff : Failure no longer Predicted on [StorageVolumeElementName] for array
[ComputerSystemElementName].
The predicted failure for Drive 16 no longer exists.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
Information only; no action is required.
• 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.

630 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 631


Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2007ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.

632 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2008ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2009ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory

Chapter 6. Troubleshooting 633


SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-200bffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-200cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity

634 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-200dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

Chapter 6. Troubleshooting 635


Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-200fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2010ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2011ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No

636 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2012ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2013ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 637


• 816f030c-2014ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2015ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2016ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No

638 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2017ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2018ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2019ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.

Chapter 6. Troubleshooting 639


A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-201affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-201bffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory

640 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-201cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-201dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-201effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity

Chapter 6. Troubleshooting 641


Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-201fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2020ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information

642 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2021ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2022ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2023ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 643


Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2024ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2025ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.

644 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f030c-2026ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2027ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2028ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 645


Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2029ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-202affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-202bffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.

646 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-202cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-202dffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory

Chapter 6. Troubleshooting 647


SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-202effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-202fffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2030ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered.

Severity

648 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030c-2581ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered.
A Memory Scrub failure detected during boot has recovered on All DIMMs or One of the DIMMs.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
Information only; no action is required.
• 816f030d-0400ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171

Chapter 6. Troubleshooting 649


User Response
Information only; no action required.
• 816f030d-0401ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f030d-0402ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
11/24/2014
CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f030d-0403ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

650 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f030d-0404ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f030d-0405ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f030d-0406ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info

Chapter 6. Troubleshooting 651


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f030d-0407ffff : Hot spare disabled for [ComputerSystemElementName].
A hot spare is not available.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0171
User Response
Information only; no action required.
• 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI.
A software NMI has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0230
User Response
Information only; no action is required.

652 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f040c-2001ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2002ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info

Chapter 6. Troubleshooting 653


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2005ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other

654 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2006ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2007ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 655


Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2008ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2009ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-200affff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity

656 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-200bffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-200cffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 657


System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-200dffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-200effff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response

658 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-200fffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2010ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2011ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Chapter 6. Troubleshooting 659


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2012ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2013ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No

660 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2014ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2015ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130

Chapter 6. Troubleshooting 661


User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2016ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2017ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2018ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].

662 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f040c-2581ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName].
Memory has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0130
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0413-2582ffff : A PCI PERR recovery has occurred on system
[ComputerSystemElementName].
A PCI Parity Error (PERR) has recovered for All PCI Error, One of PCI Error.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 663


Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0233
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0507-0301ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch.
A Processor Configuration Mismatch has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0507-0302ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch.
A Processor Configuration Mismatch has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063

664 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0507-2584ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch.
A Processor Configuration Mismatch has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2002ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Chapter 6. Troubleshooting 665


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2003ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2004ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No

666 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2005ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2006ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145

Chapter 6. Troubleshooting 667


User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2007ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2008ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2009ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].

668 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-200affff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-200bffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 669


Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-200cffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-200dffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43

670 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-200effff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-200fffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745

Chapter 6. Troubleshooting 671


• 816f050c-2010ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2011ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2012ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info

672 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2013ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2014ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory

Chapter 6. Troubleshooting 673


SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2015ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2016ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.

674 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2017ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2018ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050c-2581ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
The memory logging limit has been removed.

Severity

Chapter 6. Troubleshooting 675


Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0401ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5

676 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0402ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0403ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support

Chapter 6. Troubleshooting 677


No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0405ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0406ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0407ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

678 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0408ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0409ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175

Chapter 6. Troubleshooting 679


User Response
Information only; no action is required.
• 816f050d-040affff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-040bffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-040cffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

680 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-040dffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-040effff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-040fffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info

Chapter 6. Troubleshooting 681


Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0410ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0411ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.

682 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f050d-0412ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0413ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0414ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

Chapter 6. Troubleshooting 683


5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0415ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0416ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f050d-0417ffff : Critical Array [ComputerSystemElementName] has deasserted.
The RAID array is no longer in a critical condition.

Severity
Info
Serviceable
No

684 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
Information only; no action is required.
• 816f0513-2582ffff : A PCI SERR on system [ComputerSystemElementName] has deasserted.
A PCI System Error (SERR) has recovered for All PCI Error or One of PCI Error.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0235
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0607-0301ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has deasserted.
An SM BIOS uncorrectable CPU complex error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response

Chapter 6. Troubleshooting 685


Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has deasserted.
An SM BIOS uncorrectable CPU complex error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0607-2584ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName]
has deasserted.
An SM BIOS uncorrectable CPU complex error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f060d-0400ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

686 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0401ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177

Chapter 6. Troubleshooting 687


User Response
Information only; no action is required.
• 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0404ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0405ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

688 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0408ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info

Chapter 6. Troubleshooting 689


Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0409ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-040affff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.

690 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-040cffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-040dffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID

Chapter 6. Troubleshooting 691


5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-040effff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-040fffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0410ffff : restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No

692 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0411ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0412ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0413ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Chapter 6. Troubleshooting 693


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0414ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0415ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177

694 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 816f060d-0416ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f060d-0417ffff : Array in system [ComputerSystemElementName] has been restored.
The failed RAID array has been restored.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Information only; no action is required.
• 816f070c-2001ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 695


Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2002ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2003ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127

696 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2005ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2006ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.

Chapter 6. Troubleshooting 697


A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2007ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2008ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No

698 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2009ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-200affff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41

Chapter 6. Troubleshooting 699


CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-200bffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-200cffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745

700 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f070c-200dffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-200effff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-200fffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info

Chapter 6. Troubleshooting 701


Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2010ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2011ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory

702 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2012ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2013ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 703


Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2014ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2015ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2016ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity

704 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2017ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2018ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 705


Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070c-2581ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted.
A memory DIMM configuration error has recovered.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f070d-0400ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.

706 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0402ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

Chapter 6. Troubleshooting 707


CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0404ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0406ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No

708 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0408ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0409ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Chapter 6. Troubleshooting 709


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-040affff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-040bffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179

710 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Information only; no action is required.
• 816f070d-040cffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-040dffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-040effff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category

Chapter 6. Troubleshooting 711


System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-040fffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0410ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0411ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info

712 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0412ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0413ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 713


• 816f070d-0414ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0415ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0416ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

714 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f070d-0417ffff : Rebuild completed for Array in system [ComputerSystemElementName].
The rebuild of the RAID array has completed.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0179
User Response
Information only; no action is required.
• 816f0807-0301ffff : [ProcessorElementName] has been Enabled.
A processor has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0060
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0807-0302ffff : [ProcessorElementName] has been Enabled.
A processor has been enabled.

Severity
Info

Chapter 6. Troubleshooting 715


Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0060
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0807-2584ffff : [ProcessorElementName] has been Enabled.
A processor has been enabled.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0060
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0813-2581ffff : Bus [SensorElementName] has recovered from an Uncorrectable Bus Error.
The system has recovered from a bus uncorrectable error, DIMMs.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50

716 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0241
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0813-2584ffff : Bus [SensorElementName] has recovered from an Uncorrectable Bus Error.
The system has recovered from a bus uncorrectable error, CPUs.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Chapter 6. Troubleshooting 717


Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

718 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable

Chapter 6. Troubleshooting 719


No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2008ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response

720 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Information only; no action is required.
• 816f090c-200affff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-200cffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 721


Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-200dffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-200fffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.

722 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2011ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other

Chapter 6. Troubleshooting 723


SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2012ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2013ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2014ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity

724 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2015ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2016ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information

Chapter 6. Troubleshooting 725


Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2017ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f090c-2018ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled.
Memory DIMM throttling has been turned off.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID

CIM Information
Prefix: PLAT ID: 0143
User Response
Information only; no action is required.
• 816f0a07-0301ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded
State.
The microprocessor 1 is no longer being throttled. (or ... has been turned off.)

Severity
Info
Serviceable
No

726 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
Information only; no action is required.
• 816f0a07-0302ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded
State.
The microprocessor 2 is no longer being throttled. (or ... has been turned off.)

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
Information only; no action is required.
• 816f0a07-2584ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded
State.
The microprocessor is no longer being throttled. (or ... has been turned off.) All CPUs. One of CPUs.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
Information only; no action is required.

Chapter 6. Troubleshooting 727


• 816f0a0c-2001ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2002ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2003ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No

728 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2004ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2005ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2006ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].

Chapter 6. Troubleshooting 729


Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2007ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2008ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature

730 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2009ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-200affff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-200bffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity

Chapter 6. Troubleshooting 731


Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-200cffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-200dffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information

732 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-200effff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-200fffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2010ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No

Chapter 6. Troubleshooting 733


Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2011ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2012ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.

734 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 816f0a0c-2013ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2014ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2015ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No

Chapter 6. Troubleshooting 735


Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2016ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2017ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a0c-2018ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].

736 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Memory DIMM is no longer in an over-temperature condition.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
Information only; no action is required.
• 816f0a13-2401ffff : Bus SMBus has recovered from a Fatal Bus Error.
The UEFI has detected that a system has recovered from a System Management Bus Fatal Error.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0245
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745
• 816f0a13-2582ffff : Bus [SensorElementName] has recovered from a Fatal Bus Error.
The UEFI has detected that a system has recovered from a System Management Bus Fatal Error.

Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other

Chapter 6. Troubleshooting 737


SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0245
User Response
Information only; no action is required.
Related links
– “Finding the UEFI diagnostic code” on page 745

IMM Events that automatically notify Support


You can configure the Lenovo Flex System Manager or the CMM to automatically notify Support (also known
as call home) if certain types of errors are encountered. If you have configured this function, see table for a
list of events that automatically notify Support.

Table 9. Events that automatically notify Support

Automatically
Event ID Message String Notify Support
40000086-00000000 Test Call Home Generated by user [arg1]. Yes

40000087-00000000 Manual Call Home by user [arg1]: [arg2]. Yes

80010202-0701ffff Numeric sensor [NumericSensorElementName] going low Yes


(lower critical) has asserted.

80010902-0701ffff Numeric sensor [NumericSensorElementName] going Yes


high (upper critical) has asserted.

8007021b-0301ffff Sensor CPU 1 QPILinkErr has transitioned to critical from Yes


a less severe state.
8007021b-0302ffff Sensor CPU 2 QPILinkErr has transitioned to critical from Yes
a less severe state.
806f0021-22010900 Fault in slot [PhysicalConnectorSystemElementName] on Yes
system [ComputerSystemElementName].

806f0021-22010901 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-22010902 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-22010903 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-22010904 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-25820900 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-25820901 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-25820902 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

738 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 9. Events that automatically notify Support (continued)

Automatically
Event ID Message String Notify Support

806f0021-25820903 Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on Yes


system [ComputerSystemElementName].

806f010c-2001ffff Uncorrectable error detected for DIMM 1 on Subsystem Yes


[MemoryElementName].

806f010c-2002ffff Uncorrectable error detected for DIMM 2 on Subsystem Yes


[MemoryElementName].

806f010c-2003ffff Uncorrectable error detected for DIMM 3 on Subsystem Yes


[MemoryElementName].

806f010c-2004ffff Uncorrectable error detected for DIMM 4 on Subsystem Yes


[MemoryElementName].

806f010c-2005ffff Uncorrectable error detected for DIMM 5 on Subsystem Yes


[MemoryElementName].

806f010c-2006ffff Uncorrectable error detected for DIMM 6 on Subsystem Yes


[MemoryElementName].

806f010c-2007ffff Uncorrectable error detected for DIMM 7 on Subsystem Yes


[MemoryElementName].

806f010c-2008ffff Uncorrectable error detected for DIMM 8 on Subsystem Yes


[MemoryElementName].

806f010c-2009ffff Uncorrectable error detected for DIMM 9 on Subsystem Yes


[MemoryElementName].

806f010c-200affff Uncorrectable error detected for DIMM 10 on Subsystem Yes


[MemoryElementName].

806f010c-200bffff Uncorrectable error detected for DIMM 11 on Subsystem Yes


[MemoryElementName].

806f010c-200cffff Uncorrectable error detected for DIMM 12 on Subsystem Yes


[MemoryElementName].

806f010c-200dffff Uncorrectable error detected for DIMM 13 on Subsystem Yes


[MemoryElementName].

806f010c-200effff Uncorrectable error detected for DIMM 14 on Subsystem Yes


[MemoryElementName].

806f010c-200fffff Uncorrectable error detected for DIMM 15 on Subsystem Yes


[MemoryElementName].

806f010c-2010ffff Uncorrectable error detected for DIMM 16 on Subsystem Yes


[MemoryElementName].

806f010c-2011ffff Uncorrectable error detected for DIMM 17 on Subsystem Yes


[MemoryElementName].

806f010c-2012ffff Uncorrectable error detected for DIMM 18 on Subsystem Yes


[MemoryElementName].

806f010c-2013ffff Uncorrectable error detected for DIMM 19 on Subsystem Yes


[MemoryElementName].

Chapter 6. Troubleshooting 739


Table 9. Events that automatically notify Support (continued)

Automatically
Event ID Message String Notify Support

806f010c-2014ffff Uncorrectable error detected for DIMM 20 on Subsystem Yes


[MemoryElementName].

806f010c-2015ffff Uncorrectable error detected for DIMM 21 on Subsystem Yes


[MemoryElementName].

806f010c-2016ffff Uncorrectable error detected for DIMM 22 on Subsystem Yes


[MemoryElementName].

806f010c-2017ffff Uncorrectable error detected for DIMM 23 on Subsystem Yes


[MemoryElementName].

806f010c-2018ffff Uncorrectable error detected for DIMM 24 on Subsystem Yes


[MemoryElementName].

806f010c-2581ffff Uncorrectable error detected for Yes


[PhysicalMemoryElementName] on Subsystem
[MemoryElementName].

806f010d-0400ffff The Drive Drive 0 has been disabled due to a detected Yes
fault.
806f010d-0401ffff The Drive Drive 1 has been disabled due to a detected Yes
fault.
806f010d-0402ffff The Drive Drive 2 has been disabled due to a detected Yes
fault.
806f010d-0403ffff The Drive Drive 3 has been disabled due to a detected Yes
fault.
806f010d-0404ffff The Drive Drive 4 has been disabled due to a detected Yes
fault.
806f010d-0405ffff The Drive Drive 5 has been disabled due to a detected Yes
fault.
806f010d-0406ffff The Drive Drive 6 has been disabled due to a detected Yes
fault.
806f010d-0407ffff The Drive Drive 7 has been disabled due to a detected Yes
fault.
806f010d-0408ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0409ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-040affff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-040bffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-040cffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-040dffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-040effff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.

740 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 9. Events that automatically notify Support (continued)

Automatically
Event ID Message String Notify Support

806f010d-040fffff The [StorageVolumeElementName] has been disabled Yes


due to a detected fault.
806f010d-0410ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0411ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0412ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0413ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0414ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0415ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0416ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-0417ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f010d-2b81ffff The [StorageVolumeElementName] has been disabled Yes
due to a detected fault.
806f0207-0301ffff CPU 1 has Failed with FRB1/BIST condition. Yes
806f0207-0302ffff CPU 2 has Failed with FRB1/BIST condition. Yes
806f0207-2584ffff [ProcessorElementName] has Failed with FRB1/BIST Yes
condition.
806f020d-0400ffff Failure Predicted on drive Drive 0 for array Yes
[ComputerSystemElementName].

806f020d-0401ffff Failure Predicted on drive Drive 1 for array Yes


[ComputerSystemElementName].

806f020d-0402ffff Failure Predicted on drive Drive 2 for array Yes


[ComputerSystemElementName].

806f020d-0403ffff Failure Predicted on drive Drive 3 for array Yes


[ComputerSystemElementName].

806f020d-0404ffff Failure Predicted on drive Drive 4 for array Yes


[ComputerSystemElementName].

806f020d-0405ffff Failure Predicted on drive Drive 5 for array Yes


[ComputerSystemElementName].

806f020d-0406ffff Failure Predicted on drive Drive 6 for array Yes


[ComputerSystemElementName].

806f020d-0407ffff Failure Predicted on drive Drive 7 for array Yes


[ComputerSystemElementName].

806f020d-0408ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

Chapter 6. Troubleshooting 741


Table 9. Events that automatically notify Support (continued)

Automatically
Event ID Message String Notify Support

806f020d-0409ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-040affff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-040bffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-040cffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-040dffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-040effff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-040fffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0410ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0411ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0412ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0413ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0414ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0415ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0416ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-0417ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f020d-2b81ffff Failure Predicted on [StorageVolumeElementName] for Yes


array [ComputerSystemElementName].

806f050c-2001ffff Memory Logging Limit Reached for DIMM 1 on Yes


Subsystem [MemoryElementName].

806f050c-2002ffff Memory Logging Limit Reached for DIMM 2 on Yes


Subsystem [MemoryElementName].

806f050c-2003ffff Memory Logging Limit Reached for DIMM 3 on Yes


Subsystem [MemoryElementName].

806f050c-2004ffff Memory Logging Limit Reached for DIMM 4 on Yes


Subsystem [MemoryElementName].

806f050c-2005ffff Memory Logging Limit Reached for DIMM 5 on Yes


Subsystem [MemoryElementName].

742 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 9. Events that automatically notify Support (continued)

Automatically
Event ID Message String Notify Support

806f050c-2006ffff Memory Logging Limit Reached for DIMM 6 on Yes


Subsystem [MemoryElementName].

806f050c-2007ffff Memory Logging Limit Reached for DIMM 7 on Yes


Subsystem [MemoryElementName].

806f050c-2008ffff Memory Logging Limit Reached for DIMM 8 on Yes


Subsystem [MemoryElementName].

806f050c-2009ffff Memory Logging Limit Reached for DIMM 9 on Yes


Subsystem [MemoryElementName].

806f050c-200affff Memory Logging Limit Reached for DIMM 10 on Yes


Subsystem [MemoryElementName].

806f050c-200bffff Memory Logging Limit Reached for DIMM 11 on Yes


Subsystem [MemoryElementName].

806f050c-200cffff Memory Logging Limit Reached for DIMM 12 on Yes


Subsystem [MemoryElementName].

806f050c-200dffff Memory Logging Limit Reached for DIMM 13 on Yes


Subsystem [MemoryElementName].

806f050c-200effff Memory Logging Limit Reached for DIMM 14 on Yes


Subsystem [MemoryElementName].

806f050c-200fffff Memory Logging Limit Reached for DIMM 15 on Yes


Subsystem [MemoryElementName].

806f050c-2010ffff Memory Logging Limit Reached for DIMM 16 on Yes


Subsystem [MemoryElementName].

806f050c-2011ffff Memory Logging Limit Reached for DIMM 17 on Yes


Subsystem [MemoryElementName].

806f050c-2012ffff Memory Logging Limit Reached for DIMM 18 on Yes


Subsystem [MemoryElementName].

806f050c-2013ffff Memory Logging Limit Reached for DIMM 19 on Yes


Subsystem [MemoryElementName].

806f050c-2014ffff Memory Logging Limit Reached for DIMM 20 on Yes


Subsystem [MemoryElementName].

806f050c-2015ffff Memory Logging Limit Reached for DIMM 21 on Yes


Subsystem [MemoryElementName].

806f050c-2016ffff Memory Logging Limit Reached for DIMM 22 on Yes


Subsystem [MemoryElementName].

806f050c-2017ffff Memory Logging Limit Reached for DIMM 23 on Yes


Subsystem [MemoryElementName].

806f050c-2018ffff Memory Logging Limit Reached for DIMM 24 on Yes


Subsystem [MemoryElementName].

806f050c-2581ffff Memory Logging Limit Reached for Yes


[PhysicalMemoryElementName] on Subsystem
[MemoryElementName].

806f060d-0400ffff Array [ComputerSystemElementName] has failed. Yes

Chapter 6. Troubleshooting 743


Table 9. Events that automatically notify Support (continued)

Automatically
Event ID Message String Notify Support

806f060d-0401ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0402ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0403ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0404ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0405ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0406ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0407ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0408ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0409ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-040affff Array [ComputerSystemElementName] has failed. Yes

806f060d-040bffff Array [ComputerSystemElementName] has failed. Yes

806f060d-040cffff Array [ComputerSystemElementName] has failed. Yes

806f060d-040dffff Array [ComputerSystemElementName] has failed. Yes

806f060d-040effff Array [ComputerSystemElementName] has failed. Yes

806f060d-040fffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0410ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0411ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0412ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0413ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0414ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0415ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0416ffff Array [ComputerSystemElementName] has failed. Yes

806f060d-0417ffff Array [ComputerSystemElementName] has failed. Yes

806f0813-2581ffff A Uncorrectable Bus Error has occurred on system Yes


[ComputerSystemElementName].

806f0813-2584ffff A Uncorrectable Bus Error has occurred on system Yes


[ComputerSystemElementName].

UEFI diagnostic codes


UEFI diagnostic codes can be generated when the compute node starts up or while the compute node is
running. UEFI diagnostic codes are logged in the IMM event log in the compute node.

UEFI diagnostic code fields


For each event code, the following fields are displayed:

Event identifier
An identifier that uniquely identifies an event.

744 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Event description
The logged message string that appears for an event. When the event description is displayed in the
event log, information such as a specific component is displayed. In this documentation, that additional
information appears as variables, indicated by a percent sign ( % ).
Explanation
Additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. The severity is abbreviated in the event log to the
first character. The following severities can be displayed.

Table 10. Severity levels

Severity Description

Informational An informational message is something that was recorded for audit purposes, usually a user
action or a change of states that is normal behavior.

Warning A warning is not as severe as an error, but if possible, the condition should be corrected before
it becomes an error. It might also be a condition that requires additional monitoring or
maintenance.
Error An error typically indicates a failure or critical condition that impairs service or an expected
function.

User response
Indicates what actions you should perform to resolve the event.

Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo
Support.

Finding the UEFI diagnostic code


This topic provides information about finding the UEFI diagnostic code.

Several methods are available to locate the UEFI diagnostic code based on the systems-management
platform you are using or if you are viewing test results generated by the DSA Preboot diagnostic program.

Note: Not all events have a UEFI diagnostic code associated with the event.

Table 11. Finding the UEFI diagnostic code

Interface to the UEFI diagnostic code Action


Logged on to Flex System Manager management 1. Go to the Problems (Active Status) view and click the
software (if installed) name of the problem.
2. Click on the Recommendations tab and locate the
UEFI diagnostic code.

Logged on to the IMM or CMM web interface 1. Open the Events menu and click Event Log.
2. Click more next to the event message and locate the
UEFI diagnostic code.

Viewing the DSA Preboot diagnostic program test results 1. Go to the Chassis Event log.
2. Scroll to the right and look in the Auxillary Data
Column to find the UEFI diagnostic code.

Chapter 6. Troubleshooting 745


List of UEFI events
This section lists all messages that can be sent from UEFI.

• 11002 [11002] A processor mismatch has been detected between one or more processors in the
system. : One or More Mismatched Processors Detected

Severity
Info
User Response
Complete the following steps:
1. This message could occur with messages about other processor configuration problem Resolve
those messages first.
2. If the problem persists, ensure that matching processors are installed (e., matching option part
numbers, etc)
3. Verify that the processors are installed in the correct socket If not, correct that problem.
4. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
5. Replace mismatching processor. Inspect the processor socket and replace the system board
first if the socket is damaged.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 11004 [11004] A processor within the system has failed the BIST. : Processor Self Test Failure
Detected

Severity
Warning
User Response
Complete the following steps:
1. If the processor or firmware was just updated, check Lenovo Data Center Support site for an
applicable service bulletin or firmware update that applies to this processor error.
2. If there are multiple processors, swap processors to move affected processor to another
processor socket and retry. If problem follows the affected processor, or this is a single
processor system, replace the processor. Inspect the processor socket on each processor
removal and replace system board first if the processor socket is damaged or mis-aligned pins
are found.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1100C [1100C] An uncorrectable error has been detected on processor %. : Uncorrectable
processor error detected

Severity
Error
User Response
Complete the following steps:

746 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Reboot the system. If problem persists, contact Support.
• 18005 [18005] A discrepancy has been detected in the number of cores reported by one or more
processor packages within the system. : Processors have mismatched number of cores

Severity
Info
User Response
Complete the following steps:
1. If this is a newly installed option, ensure that matching processors are installed in the correct
processor socket
2. Check Lenovo Data Center Support website for an applicable service bulletin that applies to this
processor error.
3. Replace the processor. Inspect the processor socket and replace the system board first if the
socket is damaged.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 18006 [18006] A mismatch between the maximum allowed QPI link speed has been detected for
one or more processor package : Processors have mismatched QPI Speed

Severity
Info
User Response
Complete the following steps:
1. If this is a newly installed option, ensure that matching processors are installed in the correct
processor socket
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the processor. Inspect the processor socket and replace the system board first if the
socket is damaged.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 18007 [18007] A power segment mismatch has been detected for one or more processor package :
Processors have mismatched Power Segments

Severity
Info
User Response
Complete the following steps:
1. Processors installed do not have the same power requirements
2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts)
3. If power requirements match, check Lenovo Data Center Support website for an applicable
service bulletin or firmware update that applies to this processor error.

Chapter 6. Troubleshooting 747


4. Replace the processor. Inspect the processor socket and replace the system board first if the
socket is damaged.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 18009 [18009] A core speed mismatch has been detected for one or more processor package :
Processors have mismatched Core Speed

Severity
Info
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch issues found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the processor. Inspect the processor socket and replace the system board first if the
socket is damaged.
Related links
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1800A [1800A] A mismatch has been detected between the speed at which a QPI link has trained
between two or more processor package : Processors have mismatched Bus Speed

Severity
Info
User Response
Complete the following steps:
1. Verify that the processor is a valid option that is listed as a Server Proven device for this system.
If not, remove the Processor and install one listed on the Server Proven website.
2. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
3. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
4. Replace the processor. Inspect the processor socket and replace the system board first if the
socket is damaged.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1800B [1800B] A cache size mismatch has been detected for one or more processor package :
Processors have one or more cache levels with mismatched size

Severity
Info
User Response
Complete the following steps:

748 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1800C [1800C] A cache type mismatch has been detected for one or more processor package :
Processors have one or more cache levels with mismatched type

Severity
Info
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1800D [1800D] A cache associativity mismatch has been detected for one or more processor
package : Processors have one or more cache levels with mismatched associativity

Severity
Info
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1800E [1800E] A processor model mismatch has been detected for one or more processor
package : Processors have mismatched Model Number

Severity
Info
User Response
Complete the following steps:

Chapter 6. Troubleshooting 749


1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this Processor error.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 1800F [1800F] A processor family mismatch has been detected for one or more processor package
: Processors have mismatched Family

Severity
Info
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 18010 [18010] A processor stepping mismatch has been detected for one or more processor
package : Processors of the same model have mismatched Stepping ID

Severity
Info
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor socket Correct any
mismatch found.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this processor error.
3. Replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 2011001 [2011001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The
Vendor ID for the device is % and the Device ID is %. : PCI SERR Detected

Severity
Error
User Response
Complete the following steps:

750 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. If this compute node and/or any attached cables were recently installed, moved, serviced or
upgraded,
a. Reseat the adapter and any attached cable
b. Reload the device driver.
c. If device is not recognized, reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2
settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe
Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility.
2. Check Lenovo Data Center Support website for an applicable device driver, firmware update, or
other information that applies to this error. Load the new device driver and install any required
firmware update
3. If the problem persists, remove the adapter. If system reboots successfully without the adapter,
replace that adapter.
4. Replace the processor.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
– “Using the Setup utility” on page 24
– “Updating firmware and device drivers” on page 21
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 2018001 [2018001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The
Vendor ID for the device is % and the Device ID is %. : PCIe Uncorrected Error Detected

Severity
Error
User Response
Complete the following steps:
1. If this compute node and/or any attached cables were recently installed, moved, serviced or
upgraded:
a. Reseat the adapter and any attached cable
b. Reload the device driver.
c. If device is not recognized, reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2
settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe
Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility.
2. Check Lenovo Data Center Support website for an applicable device driver, firmware update, or
other information that applies to this error. Load the new device driver and install any required
firmware update
3. If the problem persists, remove the adapter. If the system reboots successfully without the
adapter, replace that adapter.
4. Replace the processor.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
– “Using the Setup utility” on page 24
– “Updating firmware and device drivers” on page 21
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853

Chapter 6. Troubleshooting 751


• 2018002 [2018002] The device found at Bus % Device % Function % could not be configured due to
resource constraint The Vendor ID for the device is % and the Device ID is %. : OUT_OF_
RESOURCES (PCI Option ROM)

Severity
Info
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat the adapter and any attached cable
2. Check Lenovo Data Center Support website for any applicable service bulletin or UEFI or
adapter firmware update that applies to this error. NOTE: It may be necessary to disable unused
option ROMs from UEFI F1 setup or ASU or using adapter manufacturer utilities so that adapter
firmware can be updated.
3. Move the adapter to a different slot. If a slot is not available or error recurs, replace the adapter.
4. If the adapter was moved to a different slot and the error did not recur, verify that this is not a
system limitation. Then replace the system board. Also, if this is not the initial installation and the
error persists after adapter replacement, replace the system board.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
– “Removing and replacing the system-board assembly” on page 861
• 2018003 [2018003] A bad option ROM checksum was detected for the device found at Bus %
Device % Function %. The Vendor ID for the device is % and the Device ID is %. : ROM CHECKSUM
ERROR

Severity
Info
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat the adapter and any attached cable
2. Move the adapter to a different system slot, if available.
3. Check Lenovo Data Center Support website for any applicable service bulletin or UEFI or
adapter firmware update that applies to this error. NOTE: It may be necessary to configure slot to
Gen1 or to use special utility software so that adapter firmware can be upgraded. Gen1/Gen2
settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe
Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility.
4. Replace the adapter.
Related links
– “Removing an I/O expansion adapter” on page 840
– “Installing an I/O expansion adapter” on page 841
– “Using the Setup utility” on page 24
• 3020007 [3020007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware
Fault Detected, System halted

Severity
Error
User Response

752 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3028002 [3028002] Boot permission timeout detected. : Boot Permission Negotiation Timeout

Severity
Error
User Response
Complete the following steps:
1. Check CMM/IMM logs for communication errors and resolve.
2. Reseat the system.
3. If problem persists, contact Support.
• 3030007 [3030007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware
Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3040007 [3040007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware
Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3048005 [3048005] UEFI has booted from the backup flash bank. : Booting Backup UEFI Image

Severity

Chapter 6. Troubleshooting 753


Info
User Response
Complete the following steps:

Return the system to primary bank.


Related links
– “Recovering a UEFI image” on page 22
• 3048006 [3048006] UEFI has booted from the backup flash bank due to an Automatic Boot
Recovery (ABR) event. : Automated Boot Recovery, Booting Backup UEFI Image

Severity
Warning
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the primary UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3050007 [3050007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware
Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 305000A [305000A] An invalid date and time have been detected. : RTC Date and Time Incorrect

Severity
Warning
User Response
Complete the following steps:
1. Check IMM/chassis event log. This event should immediately precede 0068002 error. Resolve
that event or any other battery related error
2. Use F1 Setup to reset date and time. If problem returns after a system reset, replace CMOS
battery.
3. If problem persists then check Lenovo Data Center Support website for an applicable service
bulletin or firmware update that applies to this error.
4. Replace the system board.

754 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Related links
– “Removing the CMOS battery” on page 811
– “Installing the CMOS battery” on page 812
– “Updating firmware and device drivers” on page 21
– “Using the Setup utility” on page 24
– “Removing and replacing the system-board assembly” on page 861
• 3058004 [3058004] A Three Strike boot failure has occurred. The system has booted with default
UEFI setting : POST failure has occurred! System booted with default setting

Severity
Error
User Response
Complete the following steps:
1. This event resets UEFI to the default settings for the next boot. If successful, the Setup Utility is
displayed. The original UEFI settings are still present.
2. If you did not intentionally trigger the reboots, check logs for probable cause.
3. Undo recent system changes (settings or devices added). If there were no recent system
changes, remove all options, and then remove the CMOS battery for 30 seconds to clear CMOS
content Verify that the system boot Then, re-install the options one at a time to locate the
problem.
4. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
5. Update the UEFI firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents
7. Replace the system board.
Related links
– “Removing the CMOS battery” on page 811
– “Installing the CMOS battery” on page 812
– “Updating firmware and device drivers” on page 21
– “Using the Setup utility” on page 24
– “Removing and replacing the system-board assembly” on page 861
• 3058009 [3058009] DRIVER HEALTH PROTOCOL: Missing Configuraiton. Requires Change Settings
From F1. : DRIVER HEALTH PROTOCOL: Missing Configuration. Requires Change Settings From F1

Severity
Warning
User Response
Complete the following steps:
1. Go to the Setup Utility (System Settings -> Settings -> Driver Health Status List) and find a
driver/controller reporting Configuration Required statu
2. Search for the driver menu from System Settings and change settings appropriately.
3. Save settings and restart system.
Related links
– “Using the Setup utility” on page 24
• 305800A [305800A] DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. : DRIVER
HEALTH PROTOCOL: Reports 'Failed' Status Controller

Severity
Warning

Chapter 6. Troubleshooting 755


User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or update the current UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 305800B [305800B] DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. : DRIVER
HEALTH PROTOCOL: Reports 'Reboot' Required Controller

Severity
Warning
User Response
Complete the following steps:
1. No action required. The system will reboot at the end of POST.
2. If the problem persists, switch to the backup UEFI image or update the current UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 305800C [305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required
Controller. : DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to the backup UEFI image or update the current UEFI image.
3. Replace system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 305800D [305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'.
: DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system to reconnect the controller.
2. If problem persists, switch to the backup UEFI image or update the current UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861

756 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 305800E [305800E] DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver. : DRIVER
HEALTH PROTOCOL: Reports Invalid Health Status Driver

Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to the backup UEFI image or update the current UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3060007 [3060007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware
Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3070007 [3070007] A firmware fault has been detected in the UEFI image. : Internal UEFI Firmware
Fault Detected, System halted

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Update the UEFI image.
3. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3108007 [3108007 ] The default system settings have been restored. : System Configuration
Restored to Defaults

Severity
Error
User Response
Complete the following steps:

Chapter 6. Troubleshooting 757


Check Lenovo Data Center Support website for an applicable service bulletin or firmware update that
applies to this error.
Related links
– “Updating firmware and device drivers” on page 21
• 3808000 [3808000] An IMM communication failure has occurred. : IMM Communication Failure

Severity
Warning
User Response
Complete the following steps:
1. Reset the IMM from the CMM.
2. Use the CMM to remove auxilliary power from the compute node. This will reboot the compute
node.
3. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
4. Update the UEFI Firmware.
5. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3808002 [3808002] An error occurred while saving UEFI settings to the IMM. : Error Updating
System Configuration to IMM

Severity
Warning
User Response
Complete the following steps:
1. Use the Setup Utility to verify and save the settings (which will recover the settings).
2. Reset the IMM from the CMM.
3. Use CMM to remove auxilliary power from the compute node. This will reboot the compute
node.
4. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
5. Update the IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS content
7. Replace the system board.
Related links
– “Removing the CMOS battery” on page 811
– “Installing the CMOS battery” on page 812
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3808003 .[3808003] Unable to retrieve the system configuration from the IMM. : Error Retrieving
System Configuration from IMM

Severity
Warning
User Response
Complete the following steps:

758 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
1. Use the Setup Utility to verify and save the settings (which will recover the settings).
2. Reset the IMM from the CMM.
3. Use CMM to remove auxilliary power from the compute node. This will reboot the compute
node.
4. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
5. Update the IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS content
7. Replace the system board.
Related links
– “Removing the CMOS battery” on page 811
– “Installing the CMOS battery” on page 812
– “Updating firmware and device drivers” on page 21
– “Using the Setup utility” on page 24
– “Removing and replacing the system-board assembly” on page 861
• 3808004 [3808004] The IMM System Event log (SEL) is full. : IPMI System Event Log is Full

Severity
Info
User Response
Complete the following steps:
1. Use the IMM Web Interface to clear the event log.
2. If IMM communication is unavailable, use the Setup Utility to access the System Event Logs
Menu and choose Clear IMM System Event Log and Restart Server.
Related links
– “Using the Setup utility” on page 24
• 3818001 [3818001] The firmware image capsule signature for the currently booted flash bank is
invalid. : Current Bank CRTM Capsule Update Signature Invalid

Severity
Info
User Response
Complete the following steps:
1. Reboot the system. Will come up on backup UEFI image. Update the primary UEFI image.
2. If error does not persist no additional recovery action is required.
3. If error persists, or boot is unsuccessful, replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3818002 [3818002] The firmware image capsule signature for the non-booted flash bank is invalid. :
Opposite Bank CRTM Capsule Update Signature Invalid

Severity
Info
User Response
Complete the following steps:
1. Update the backup UEFI image.

Chapter 6. Troubleshooting 759


2. If error does not persist, no additional recovery action is required.
3. If error persists, or boot is unsuccessful, replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3818003 [3818003] The CRTM flash driver could not lock the secure flash region. : CRTM Could not
lock secure flash region

Severity
Info
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle the system.
2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the
system boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if the firmware update attempt fails, replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3818004 [3818004] The CRTM flash driver could not successfully flash the staging area. A failure
occurred. : CRTM Update Failed

Severity
Error
User Response
Complete the following steps:
1. Continue booting the system. If the system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the error persists, continue booting system and update the UEFI image.
4. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3818005 [3818005] The CRTM flash driver could not successfully flash the staging area. The update
was aborted : CRTM Update Aborted

Severity
Warning
User Response
Complete the following steps:
1. Continue booting system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the event persists, continue booting system and update the UEFI image.
4. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861

760 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• 3818007 [3818007] The firmware image capsules for both flash banks could not be verified. : CRTM
image capsule could not be verified

Severity
Error
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the
system boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if the firmware update attempt fails, replace the system board.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3818009 [3818009] The TPM could not be properly initialized. : TPMINIT: Fail to initialize TPM chip.

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Reboot the system.
3. If the error continues, replace the system-board assembly (see Removing the system-board
assembly and Installing the system-board assembly).
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3868000 [3868000] IFM: System reset performed to reset adapter : IFM: System reset performed to
reset adapters

Severity
Info
User Response
Complete the following steps:

Information only; no action is required.


• 3868001 [3868001] IFM: Reset loop avoided - Multiple resets not allowed. : IFM: Reset loop avoided
- Multiple resets not allowed

Severity
Warning
User Response
Complete the following steps:
1. Update all firmware (including adapter firmware) to the latest level
2. If problem persists, contact Support.
Related links
– “Updating firmware and device drivers” on page 21

Chapter 6. Troubleshooting 761


• 3868002 [3868002] BOFM: Error communicating with the IMM - BOFM may not be deployed
correctly. : BOFM: Error communicating with the IMM - BOFM may not be deployed correctly

Severity
Warning
User Response
Complete the following steps:
1. Update all firmware (including adapter firmware) to the latest level
2. If problem persists, contact Support.
Related links
– “Updating firmware and device drivers” on page 21
– “Removing and replacing the system-board assembly” on page 861
• 3868003 [3868003] BOFM: Configuration to large for compatibility mode. : BOFM: Configuration too
large for compatibility mode

Severity
Info
User Response
Complete the following steps:

Information only; no action is required.


• 3938002 [3938002] A boot configuration error has been detected. : Boot Configuration Error

Severity
Warning
User Response
Complete the following steps:
1. F1 Setup -> Save Setting
2. Retry the configuration update.
Related links
– “Using the Setup utility” on page 24
• 50001 [50001] A DIMM has been disabled due to an error detected during POST. : DIMM Disabled

Severity
Warning
User Response
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, re-enable
the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
3. If the problem persists, Power cycle the compute node from the management console.
4. Reset the IMM to default setting
5. Reset UEFI to default setting
6. Update IMM and UEFI firmware.
7. Replace the system board.
Related links
– “Updating firmware and device drivers” on page 21

762 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Removing and replacing the system-board assembly” on page 861
• 51003 [51003] An uncorrectable memory error was detected in DIMM slot % on rank %. : [51003]
An uncorrectable memory error was detected on processor % channel %. The failing DIMM within
the channel could not be determined.[51003] An uncorrectable memory error has been detected
during POST. Fatal Memory Error Occurred

Severity
Error
User Response
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that the
DIMM is properly seated and visually verify that there is no foreign material in any DIMM
connector on that memory channel. If either of these conditions is found, correct and retry with
the same DIMM. (Note: The event Log might contain a recent 00580A4 event denoting detected
change in DIMM population that could be related to this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory
channel.
4. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this memory error.
5. If problem recurs on the same DIMM connector, inspect connector for damage. If found, replace
the system board.
6. Replace the affected processor.
7. Replace system board.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 51006 [51006] A memory mismatch has been detected. Please verify that the memory configuration
is valid. : One or More Mismatched DIMMs Detected

Severity
Error
User Response
Complete the following steps:
1. Could follow an uncorrectable memory error or failed memory test. Check the log and service
that event first. DIMMs disabled by other errors or actions could cause this event.
2. Verify that the DIMMs are installed in the correct population sequence.
3. Disable memory mirroring and sparing. If this action eliminates the mismatch, check Lenovo
Data Center Support site for information related to this problem.
4. Update UEFI firmware.
5. Replace the DIMM
6. Replace the processor.
Related links
– “Removing a DIMM” on page 813

Chapter 6. Troubleshooting 763


– “Installing a DIMM ” on page 815
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
• 51009 [51009] No system memory has been detected. : No Memory Detected

Severity
Error
User Response
Complete the following steps:
1. If any memory errors are logged other than this one, take actions indicated for those codes first.
2. If no other memory diagnostic codes appear in the logs, verify that all DIMM connectors are
enabled using the Setup utility or the Advanced Settings Utility (ASU).
3. If the problem remains, shut down and remove node from chassis and physically verify that one
or more DIMMs are installed and that all DIMMs are installed in the correct population sequence.
4. If DIMMs are present and properly installed, check for any lit DIMM-connector LEDs, and if
found, reseat those DIMM
5. Reinstall node in chassis, power on node, then check logs for memory diagnostic code
6. If the problem remains, replace the processor.
7. If the problem remains, replace the system board.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
– “Using the Setup utility” on page 24
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 5100B [5100B] An unqualified DIMM serial number has been detected: serial number % found in
slot % of memory card %. : Unqualified DIMM Serial Number Detected

Severity
Info
User Response
Complete the following steps:
1. If this information event is logged in the IMM event log, the server does not have qualified
memory installed.
2. The memory installed may not be covered under warranty.
3. Without qualified memory, speeds supported above industry standards will not be enabled.
4. Please contact your Local Sales Representative or Authorized Business Partner to order
qualified memory to replace the unqualified DIMM(s).
5. After you install qualified memory and power up the server, check to make sure this
informational event is not logged again.
Related links
– “Using the Setup utility” on page 24
• 58001 [58001] The PFA Threshold limit (correctable error logging limit) has been exceeded on
DIMM number % at address %. MCx_Status contains % and MCx_Misc contains %. : DIMM PFA
Threshold Exceeded

Severity
Warning

764 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
User Response
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that the
DIMM is properly seated and visually verify that there is no foreign material in any DIMM
connector on that memory channel. If either of these conditions is found, correct and retry with
the same DIMM. (Note: The event Log might contain a recent 00580A4 event denoting detected
change in DIMM population that could be related to this problem.)
2. Check Lenovo Data Center Support website for an applicable firmware update that applies to
this memory error. The release notes will list the known problems the update addresse
3. If the previous steps do not resolve the problem, at the next maintenance opportunity, replace
the affected DIMM (as indicated by LightPath and/or failure log entry).
4. If PFA re-occurs on the same DIMM connector, swap the other DIMMs on the same memory
channel one at a time to a different memory channel or processor. If PFA follows a moved DIMM
to any DIMM connector on the different memory channel, replace the moved DIMM.
5. Check Lenovo Data Center Support website for an applicable Service Bulletins (Service
bulletins) that applies to this memory error. (Link to Lenovo support service bulletins)
6. If problem continues to re-occur on the same DIMM connector, inspect DIMM connector for
foreign material and remove, if found. If connector is damaged, replace system board.
7. Remove the affected processor and inspect the processor socket pins for damaged or mis-
aligned pin If damage is found or the processor is an upgrade part, replace the system board.
8. Replace affected processor.
9. Replace the system board.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 58007 [58007] Invalid memory configuration (Unsupported DIMM Population) detected. Please
verify memory configuration is valid. : Unsupported DIMM Population

Severity
Warning
User Response
Complete the following steps:
1. This event could follow an uncorrectable memory error or failed memory test. Check the log and
resolve that event first. DIMMs disabled by other errors or actions could cause this event.
2. Ensure that the DIMM connectors are populated in the correct sequence.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 58008 [58008] A DIMM has failed the POST memory test. : DIMM Failed Memory Test

Severity
Error
User Response
Complete the following steps:
1. You must AC-cycle the system to re-enable the affected DIMM connector or re-enable manually
using the Setup utility.

Chapter 6. Troubleshooting 765


2. If the compute node has been recently installed, serviced, moved, or upgraded, check to ensure
that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector. If
either condition is observed, correct and retry with the same DIMM. (Note: The event Log might
contain a recent 00580A4 event denoting detected change in DIMM population that could be
related to this problem.)
3. If problem persists, replace the DIMM identified by LightPath and/or event log entry.
4. If problem recurs on the same DIMM connector, swap the other DIMMs on the same memory
channel across channels one at a time to a different memory channel or processor. If problem
follows a moved DIMM to a different memory channel, replace that DIMM.
5. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this memory error.
6. If problem stays with the original DIMM connector, re-inspect DIMM connector for foreign
material and remove, if found. If connector is damaged, replace system board.
7. Remove the affected processor and inspect the processor socket pins for damaged or mis-
aligned pin If damage is found, or this is an upgrade processor, replace the system board. If there
are multiple processors, swap them to move affected procesor to another processor socket and
retry. If problem follows the affected processor (or there is only one processor), replace the
affected processor.
8. Replace the system board.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
– “Using the Setup utility” on page 24
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 58015 [58015] Memory spare copy initiated. : Spare Copy Started

Severity
Info
User Response
Complete the following steps:

Information only; no action is required.


• 580A1 [580A1] Invalid memory configuration for Mirror Mode. Please correct memory
configuration. : Unsupported DIMM Population for Mirror Mode

Severity
Warning
User Response
Complete the following steps:
1. If a DIMM connector error LED is lit, resolve the failure.
2. Make sure that the DIMM connectors are correctly populated for mirroring mode.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 580A2 [580A2] Invalid memory configuration for Sparing Mode. Please correct memory
configuration. : Unsupported DIMM Population for Spare Mode

Severity

766 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Warning
User Response
Complete the following steps:

Make sure that the DIMM connectors are correctly populated for sparing mode.
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 580A4 [580A4] Memory population change detected. : DIMM Population Change Detected

Severity
Info
User Response
Complete the following steps:

Check system event log for uncorrected DIMM failures and replace those DIMM
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 580A5 [580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored copy. :
DIMM Mirror Fail-over Detected

Severity
Info
User Response
Complete the following steps:

Check the system-event log for uncorrected DIMM failures and replace those DIMM
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 580A6 [580A6] Memory spare copy has completed successfully. : Spare Copy Complete

Severity
Info
User Response
Complete the following steps:

Check system log for related DIMM failures and replace those DIMM
Related links
– “Removing a DIMM” on page 813
– “Installing a DIMM ” on page 815
• 68002 [68002] A CMOS battery error has been detected : CMOS Battery Fault

Severity
Warning
User Response
Complete the following steps:
1. If the system was recently installed, moved, or serviced, make sure the battery is properly
seated.

Chapter 6. Troubleshooting 767


2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
3. Replace the CMOS battery.
4. Replace the system board.
Related links
– “Removing the CMOS battery” on page 811
– “Installing the CMOS battery” on page 812
– “Removing and replacing the system-board assembly” on page 861
• 68005 [68005] An error has been detected by the the IIO core logic on Bus %. The Global Fatal Error
Status register contains %. The Global Non-Fatal Error Status register contains %. Please check
error logs for the presence of additional downstream device error data. : Critical IOH-PCI Error

Severity
Error
User Response
Complete the following steps:
1. Check the log for a separate error related to an associated PCIe device and resolve that error.
2. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
for the system or adapter that applies to this error.
3. Replace the system board.
Related links
– “Removing and replacing the system-board assembly” on page 861
• 680B8 [680B8] Internal QPI Link Failure Detected. : Internal QPI Link Failure Detected

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Inspect the processor socket for foreign debris or damage. If debris is found, remove the debri
3. If error recurs, or socket damage is found, replace the system board.
Related links
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861
• 680B9 [680B9] External QPI Link Failure Detected. : External QPI Link Failure Detected

Severity
Error
User Response
Complete the following steps:
1. Check Lenovo Data Center Support website for an applicable service bulletin or firmware update
that applies to this error.
2. Inspect the processor socket for foreign debris or damage. If debris is found, remove the debri
3. If error recurs, or socket damage is found, replace the system board.
Related links

768 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
– “Removing a microprocessor and heat sink” on page 849
– “Installing a microprocessor and heat sink” on page 853
– “Removing and replacing the system-board assembly” on page 861

Troubleshooting by symptom
Use this information to find solutions to problems that have identifiable symptoms.

To use the symptom-based troubleshooting information in this section, complete the following steps:
1. Check the IMM event log and follow the suggested actions to resolve any event codes (see “IMM event
log” on page 66).
2. Find the symptoms that you are experiencing in the troubleshooting tables in this section and follow the
suggested actions to resolve any problems.
3. If the problem remains, submit a service request (see Appendix A “Getting help and technical
assistance” on page 873).

Compute node start problems


Use this information to resolve compute node start problems.

Embedded hypervisor is not in the boot list


Complete the following steps until the problem is solved.
1. If the compute node has recently been installed, moved, or serviced, or if this is the first time the
embedded hypervisor is being used, make sure that the device is connected properly and that there is
no physical damage to the connectors.
2. Check http://www.lenovo.com/serverproven/ to validate that the embedded hypervisor device is
supported for the compute node.
3. Use the Setup utility to make sure that the embedded hypervisor device (SD card USB device) is in the
startup sequence. From the Setup utility, select Start Options.
4. Check http://datacentersupport.lenovo.com/ for any service bulletins related to the embedded
hypervisor and the compute node.
5. Make sure that other software works on the compute node to ensure that the compute node is working
properly.

Connectivity problems
Use this information to solve connectivity problems.

Cannot communicate with the Flex System Manager management node


Use the information in this section to troubleshoot the compute node when you cannot communicate with
the optional Flex System Manager management node on the data network.

Complete the following steps until the problem is solved:


1. Make sure that all ports for the connection path are enabled and that you can ping the Flex System
Manager management node. If you are unable to ping the Flex System Manager management node, see
“Cannot ping the Flex System Manager management node on the data network” on page 776.
2. Make sure that the protocols you are using are enabled.

Note: By default, only secure protocols are enabled, for example, SSH and HTTPS.
3. If you cannot log into the Flex System Manager management node, see “Cannot log in to the Flex
System Manager management node” on page 772.

Chapter 6. Troubleshooting 769


Cannot communicate with the CMM
Use the information in this section to troubleshoot the compute node when you cannot communicate with
the CMM on the data network.

Note: Communications errors from compute nodes can take up to 20 minutes to appear in the CMM event
log.

Complete the following steps until the problem is solved:


1. Make sure that all ports in the connection path are enabled and that you can ping the CMM. If you are
unable to ping the CMM, see “Cannot ping the CMM on the management network” on page 773.
2. Make sure that the protocols that you are using are enabled.

Note: By default, only secure protocols are enabled, for example, SSH and HTTPS.
3. Make sure that you can log into the CMM. If you are unable to log in to the CMM, see “Cannot log in to
the CMM” on page 772.
4. Reset the CMM to the default settings by pressing the reset button on the CMM.

Note: Press and hold the button for 10 seconds to reset the CMM configuration settings. All user
modified configuration settings are reset to the factory default values.

Cannot communicate with the I/O module


Use the information in this section to troubleshoot the compute node when you cannot communicate with
the I/O module.

Complete the following steps until the problem is solved:


1. Make sure that all ports in the connection path are enabled and that you can ping the I/O module. If you
are unable to ping the I/O module, see “Cannot ping the I/O module” on page 775.
2. Make sure that the protocols that you are using are enabled.

Note: By default, only secure protocols are enabled, for example, SSH and HTTPS.
3. Make sure that you can log into the I/O module. If you are unable to log into the I/O module, see “Cannot
log in to the I/O module” on page 773.
4. Use a serial cable to connect to the I/O module to further isolate the problem. You can also link to the I/O
module through an external Ethernet port.

One or more compute nodes are unable to communicate with SAN


Use the information in this section to troubleshoot one or more compute nodes are unable to communicate
with SAN.

Complete the following steps until the problem is solved:


1. Make sure that:
a. The I/O module is powered on and the appropriate ports are enabled on the I/O module.
b. The CMM has reported that the I/O module has completed POST and that no errors have been
reported in the logs.
c. The SAN device is powered on and is functional.
d. All cables between the I/O module and the SAN device are properly connected and secure, and that
the activity LEDs are lit on the appropriate ports.
2. See the documentation for the I/O module for additional information about troubleshooting SAN
connectivity or network connectivity issues.

770 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Cannot connect to the data network (Ethernet)
Use the information in this section to troubleshoot the compute node when you cannot connect to the data
network (Ethernet).

One compute node is unable to connect to the data network (Ethernet) during initial setup
Use the information in this section to troubleshoot one compute node is unable to connect to the data
network (Ethernet) during initial setup.

Complete the following steps until the problem is solved:


1. Make sure that:
a. The I/O module is powered on and the appropriate ports are enabled on the I/O module.
b. All cables between the I/O module and the network device (switch or router) are properly connected
and secure, and that the activity LEDs are lit on the appropriate ports.
2. From the compute node operating system, verify the network settings, such as IP address, subnet mask
(if using IPv4), DHCP settings, and vLAN settings, to ensure that the settings match the settings of the
network device. See the documentation for the operating system for information about checking
network settings.
3. From the compute node operating system, make sure that the network device is active. See the
documentation for the operating system for information about viewing network devices.
4. Make sure that the proper device drivers are installed for the compute node Ethernet device.
5. Check the Lenovo support Web site for any firmware updates that might apply to this issue. You can
view the release notes for a firmware update to determine the issues addressed by the update.
6. Remove the compute node from the chassis and check the connectors at the back of the node for bent
pins. If the pins are bent, contact Lenovo Support. See “Removing a compute node from a chassis” on
page 792.
7. Install the compute node in another compute node bay to see if the problem persists. See “Installing a
compute node in a chassis” on page 793. If the problem persists, make sure that this compute node is
connected to a port that has been enabled and that the vLAN settings enable that port to connect to the
network.
8. Check the Lenovo support Web site for any service bulletins that are related to network connectivity.
9. (Trained service technician only) Perform the following steps:
a. Force the Link/duplex speed.
b. Check the connectors on the I/O module to ensure that there are no bent pins.
c. Check the connectors on the chassis midplane to ensure there are no bent pins. See http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.common.nav.doc/chassis.html.
d. Remove the I/O module and install a working I/O module in the same I/O module bay.
e. If the problem is resolved, replace the I/O module that you removed.

One compute node experiences a sudden loss of network (Ethernet) connectivity


Use the information in this section to troubleshoot one compute node experiences a sudden loss of network
(Ethernet) connectivity.

The event is logged in the event log. See the event log for the management node (if installed) or see event log
of the CMM to determine what actions might be required to resolve this issue. See “IMM event log” on page
66.

Two or more compute nodes are unable to connect to the data network (Ethernet) during initial setup
Use the information in this section to troubleshoot two or more compute nodes are unable to connect to the
data network (Ethernet) during initial setup.

Chapter 6. Troubleshooting 771


Complete the following steps until the problem is solved:
1. If you have just updated the firmware for one or more devices in the chassis (I/O module, CMM, etc),
install the previous level of firmware.
2. Make sure that:
a. The I/O module is powered on and the appropriate ports are enabled on the I/O module.
b. All cables between the I/O module and the network device (switch or router) are properly connected
and secure, and that the activity LEDs are lit on the appropriate ports.
3. From the compute node operating system, verify the network settings, such as IP address, subnet mask
(if using IPv4), DHCP settings, and vLAN settings, to ensure that the settings match the settings of the
network device. See the documentation for the operating system for information about checking
network settings.
4. From the compute node operating system, make sure that the network device is active. See the
documentation for the operating system for information about viewing network devices.
5. Check the Lenovo support Web site for any firmware updates that might apply to this issue. You can
view the release notes for a firmware update to determine the issues addressed by the update.
6. Check the Lenovo support Web site for any service bulletins that are related to network connectivity.
7. (Trained service technician only) Perform the following steps:
a. Force the Link/duplex speed.
b. Check the connectors on the I/O module to ensure that there are no bent pins.
c. Check the connectors on the chassis midplane to ensure there are no bent pins. See http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.common.nav.doc/chassis.html.
d. Remove the I/O module and install a working I/O module in the same I/O module bay.
e. If the problem is resolved, replace the I/O module that you removed.

Two or more compute nodes experience a sudden loss of network (Ethernet) connectivity
Use the information in this section to troubleshoot two or more compute nodes experience a sudden loss of
network (Ethernet) connectivity.

The event is logged in the event log. See the event log for the management node (if installed) or see event log
of the CMM to determine what actions might be required to resolve this issue. See “IMM event log” on page
66.

Cannot log in
Use the information in this section to troubleshoot the compute node when you cannot log in to the
management node, the CMM, or the I/O module.

Cannot log in to the Flex System Manager management node


Use the information in this section to troubleshoot the compute node when you cannot log in to the optional
management node.

Complete the following steps until the problem is solved:


1. Make sure that you are using the correct password and that the capitals lock is off.
2. Contact Lenovo Support for further assistance if you have forgotten the password.

For additional information about Login problems, see http://flexsystem.lenovofiles.com/help/topic/com.


lenovo.acc.cmm.doc/cmm_user_guide.html.

Cannot log in to the CMM


Use the information in this section to troubleshoot the compute node when you cannot log in to the CMM.

772 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Complete the following steps until the problem is solved:
1. Make sure that you are using the correct password and that the capitals lock is off.
2. Restore the CMM default settings by pressing the reset button on the CMM.

Cannot log in to the I/O module


Use the information in this section to troubleshoot the compute node when you cannot log in to the I/O
module.

Complete the following steps until the problem is solved:


1. Make sure that you are using the correct password and that the capitals lock is off.
2. Contact Lenovo Support for further assistance if you have forgotten the password.

Cannot ping the CMM on the management network


Use the information in this section to troubleshoot the compute node when one or more compute nodes
cannot ping the CMM on the management network.

Single node cannot ping the CMM in the same chassis


Use the information in this section to troubleshoot a single compute node that cannot ping the CMM on the
management network in the same chassis.

Complete the following steps until the problem is solved:


1. Make sure that the Chassis Management Module is powered on and the applicable ports are enabled on
the CMM.
2. Make sure that the compute node IMM has acquired an IP address from the CMM by using the Setup
utility on the node.

Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
3. In the CMM user interface, click Chassis Management > Component IP Configuration and make sure
that the IP address that is listed is the same as the IP address that is displayed in the Setup utility. If it is
not the same IP address, configure the IMM network settings correctly or reset the IMM to automatically
acquire a new IP address.
4. Check https://support.lenovo.com for any firmware updates that might apply to this problem. You can
view the release notes for a firmware update to determine the issues that the update addresses.
5. Remove the compute node from the chassis and check the connectors on the back of the node for bent
pins. If the pins are bent, contact Lenovo Support.
6. Install the compute node in another node bay to determine whether the problem remains. If the problem
remains, make sure that the compute node is connected to a port that has been enabled and that the
vLAN settings allow that port to connect to the network.
7. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
8. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the I/O module to make sure that no pins are bent.
c. Check the connectors on the chassis midplane to make sure that no pins are bent.
d. Remove the CMM and install a working CMM in the same bay.
e. If the problem is solved, replace the CMM that you removed.

Chapter 6. Troubleshooting 773


Multiple nodes cannot ping the CMM in the same chassis
Use the information in this section to troubleshoot multiple nodes that cannot ping the CMM on the
management network in the same chassis.

Complete the following steps until the problem is solved:


1. Make sure that the Chassis Management Module is powered on and the applicable ports are enabled on
the CMM. If the CMM is hung, reset the CMM.
2. Reset the CMM.
3. Check for firmware updates for the CMM.
4. Reset the CMM to factory defaults and attempt to discover the nodes again. Allow enough time for the
IMMs to acquire a network address.
5. Replace the CMM.
6. Make sure that the compute node IMM has acquired an IP address from the CMM by using the Setup
utility on the node.

Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
7. In the CMM user interface, click Chassis Management > Component IP Configuration and make sure
that the IP address that is listed is the same as the IP address that is displayed in the Setup utility. If it is
not the same IP address, configure the IMM network settings correctly or reset the IMM to automatically
acquire a new IP address.
8. Check https://support.lenovo.com for any firmware updates that might apply to this problem. You can
view the release notes for a firmware update to determine the issues that the update addresses.
9. Remove the compute node from the chassis and check the connectors on the back of the node for bent
pins. If the pins are bent, contact Lenovo Support.
10. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
11. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the CMM to make sure that no pins are bent.
c. Check the connectors on the chassis midplane to make sure that no pins are bent.
d. Remove the CMM and install a working CMM in the same bay.
e. If the problem is solved, replace the CMM that you removed.

CMM cannot ping the CMM in a different chassis


Use the information in this section to troubleshoot a CMM that cannot ping the CMM in a different chassis.

Complete the following steps until the problem is solved:


1. Make sure that the Chassis Management Modules are powered on and the applicable ports are enabled.
a. If the CMM is powered on and hung, reset the CMM.
b. Make sure that the IMM, the management node, and the CMMs are all on the same subnet.
2. Verify that the cables between the CMMs and the top-of-rack switch are correctly connected and that
the activity LEDs are lit on the applicable ports.
3. Make sure that the management node has a correct IP address and is on the same subnet as the CMMs.
4. Make sure that the compute node IMM has acquired an IP address from the CMM by using the Setup
utility on the node.

774 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Note: If the CMM recently lost connection to the DCHP server, you must to reset the IMM by using the
CMM interface so that a new IP address can be acquired.
5. In the CMM user interface, click Chassis Management > Component IP Configuration and make sure
that the IP address that is listed is the same as the IP address that is displayed in the Setup utility. If it is
not the same IP address, configure the IMM network settings correctly or reset the IMM to automatically
acquire a new IP address.
6. Check https://support.lenovo.com for any firmware updates that might apply to this problem. You can
view the release notes for a firmware update to determine the issues that the update addresses.
7. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
8. Remove the compute node from the chassis and check the connectors on the back of the node and on
the midplane for bent pins. If the pins are bent, contact Lenovo Support.
9. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the nodes and on the midplane to make sure that no pins are bent.
c. Replace the I/O expansion card in the management node.
d. Replace the management node.

Cannot ping the I/O module


Use the information in this section to troubleshoot the compute node when one or more compute nodes
cannot ping the I/O module.

Single node cannot ping the I/O module


Use the information in this section to troubleshoot a single compute node that cannot ping the I/O module.

Complete the following steps until the problem is solved:


1. If you have recently updated the firmware for one or more devices in the chassis (I/O module) and have
verified the network settings, install the previous level of firmware.
2. Make sure that the I/O module is powered on and the applicable ports are enabled on the I/O module.
3. Make sure that all network cables are correctly connected and that the activity LEDs are lit. If the cables
are correctly connected and the LEDs are not lit, replace the cable.
4. Check https://support.lenovo.com for any firmware updates that might apply to this problem. You can
view the release notes for a firmware update to determine the issues that are addressed by the update.
5. Remove the node from the chassis and check the connectors at the back of the node for bent pins. If the
pins are bent, go to https://support.lenovo.com to submit a service request.
6. Install the compute node in another node bay, if one is available. If the problem remains, make sure that
the compute node is connected to a port that has been enabled and that the vLAN settings allow that
port to connect to the network.
7. Check https://support.lenovo.com for any service bulletins that are related to I/O-module connectivity.
8. If the problem remains, replace the I/O module, and go to https://support.lenovo.com to submit a
service request.
9. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the I/O module to make sure that no pins are bent.
c. Check the connectors on the chassis midplane to make sure that no pins are bent.
d. Remove the I/O module and install a working I/O module in the same I/O bay.
e. If the problem is solved, replace the I/O module that you removed.

Chapter 6. Troubleshooting 775


Multiple nodes cannot ping the I/O module
Use the information in this section to troubleshoot multiple nodes that cannot ping the I/O module.

Complete the following steps until the problem is solved:


1. If you have recently updated the firmware for one or more devices in the chassis (I/O module or CMM),
install the previous level of firmware.
2. Make sure that the I/O module is powered on and the applicable ports are enabled on the I/O module.
3. Make sure that all network cables are correctly connected and that the activity LEDs are lit.
4. From the compute node operating system, verify that the network device is active. Check also the
network settings, such as IP address, subnet mask (if you are using IPv4), DNS, DHCP settings, and
vLAN settings to make sure that the settings match the settings of the network device. See the
documentation that comes with the operating system for information about viewing network devices and
checking the network settings.
5. Check https://support.lenovo.com for any firmware updates that might apply to this problem. You can
view the release notes for a firmware update to determine the issues that are addressed by the update.
6. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
7. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the I/O module to make sure that no pins are bent.
c. Check the connectors on the chassis midplane to make sure that no pins are bent.
d. Remove the I/O module and install a working I/O module in the same I/O bay.
e. If the problem is solved, replace the I/O module that you removed.

Cannot ping the Flex System Manager management node on the data network
Use the information in this section to troubleshoot the compute node when one or more compute nodes
cannot ping the optional management node on the data network.

Single node cannot ping the management node in the same chassis
Use the information in this section to troubleshoot a single compute node that cannot ping the optional Flex
System Manager management node in the same chassis on the data network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the I/O module is powered on and is not hung, by pinging the I/O module from the
management node. If the I/O module is powered on and hung, reset the I/O module. Make sure that the
correct ports are enabled for the node on the I/O module.
3. Make sure that the compute node is the only one in the chassis that the management node cannot ping.
If it is not, follow the steps in “Multiple nodes cannot ping the management node in the same chassis”
on page 777.
4. Make sure that the configuration settings in the node are correct and that the port is enabled.
5. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can view
the release notes for a firmware update to determine the issues that are addressed by the update.
6. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
7. Remove the compute node and make sure that the connectors on the midplane and the node are not
damaged.

776 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
8. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the node and the midplane to make sure that no pins are bent.

Single node cannot ping the management node in a different chassis


Use the information in this section to troubleshoot a single compute node that cannot ping the optional Flex
System Manager management node in a different chassis on the data network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the I/O module is powered on and is not hung, by pinging the I/O module from the
management node. If the I/O module is powered on and hung, reset the I/O module. Make sure that the
correct ports are enabled for the node on the I/O module.
3. Make sure that the compute node is the only one in the chassis that the management node cannot ping.
If it is not, follow the steps in “Multiple nodes cannot ping the management node in the same chassis”
on page 777.
4. Make sure that the IP configuration settings on the node are correct and that the port is enabled.
5. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can view
the release notes for a firmware update to determine the issues that are addressed by the update.
6. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
7. Remove the compute node and make sure that the connectors on the midplane and the node are not
damaged.
8. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the node and the midplane to make sure that no pins are bent.

Multiple nodes cannot ping the management node in the same chassis
Use the information in this section to troubleshoot multiple nodes that cannot ping the optional Flex System
Manager management node in the same chassis on the data network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the I/O module is powered on and is not hung, by pinging the I/O module from the
management node. If the I/O module is powered on and hung, reset the I/O module. Make sure that the
correct ports are enabled for the node on the I/O module.
3. Make sure that the management network port (eth1) is enabled in the management node. Make sure that
the port configuration settings are correct for the data network.
4. Make sure that the configuration settings for each node are correct and that the data network ports are
enabled.
5. Make sure that the configuration settings in the I/O module are correct and that the appropriate ports are
enabled for your compute nodes and the management node on the I/O module. If the problem remains,
complete the following steps:
a. Restart the I/O module.

Chapter 6. Troubleshooting 777


b. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can
view the release notes for a firmware update to determine the issues that are addressed by the
update.
c. Perform a virtual reseat of the I/O module.
d. Replace the I/O module.
6. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
7. Remove the management node and make sure that the connectors on the midplane and the
management node are not damaged.
8. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the nodes and the midplane to make sure that no pins are bent.
c. Replace the I/O expansion card in the management node.

Multiple nodes cannot ping the management node in a different chassis


Use the information in this section to troubleshoot multiple nodes that cannot ping the optional Flex System
Manager management node in a different chassis on the data network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the I/O module is powered on and is not hung, by pinging the I/O module from the
management node. If the I/O module is powered on and hung, reset the I/O module. Make sure that the
correct ports are enabled for the node on the I/O module.
3. Make sure that the management network port (eth1) in the management node is enabled. Make sure that
the port configuration settings are correct for the data network.
4. Make sure that the configuration settings for each node are correct and that the data network ports are
enabled.
5. Make sure that the configuration settings in the I/O module are correct and that the applicable ports are
enabled for your compute nodes and the management node on the I/O module. If the problem remains,
complete the following steps:
a. Restart the I/O module.
b. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can
view the release notes for a firmware update to determine the issues that are addressed by the
update.
c. Perform a virtual reseat of the I/O module.
d. Replace the I/O module.
6. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
7. Remove the management node and make sure that the connectors on the midplane and the node are
not damaged.
8. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the nodes and the midplane to make sure that no pins are bent.
c. Replace the I/O expansion card in the management node.

778 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Multiple nodes cannot ping the management node in the same chassis or a different chassis
Use the information in this section to troubleshoot multiple nodes that cannot ping the optional Flex System
Manager management node in the same chassis or a different chassis on the data network.

Complete the following steps until the problem is solved:


1. Follow the steps in “Multiple nodes cannot ping the management node in the same chassis” on page
777.
2. Follow the steps in “Multiple nodes cannot ping the management node in a different chassis” on page
778.

Cannot ping the Flex System Manager management node on the management
network
Use the information in this section to troubleshoot the compute node when one or more compute nodes
cannot ping the optional management node on the management network.

Single node cannot ping the management node in the same chassis
Use the information in this section to troubleshoot a single compute node that cannot ping the optional Flex
System Manager management node in the same chassis on the management network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the CMM is powered on and is not hung, by pinging the CMM from the management
node. If the CMM is powered on and hung, reset the CMM. Make sure that the IMM, the management
node, and CMM are all on the same subnet.
3. Make sure that the compute node is the only one in the chassis that the management node cannot ping.
If it is not, follow the steps in “Multiple nodes cannot ping the management node in the same chassis”
on page 780. Make sure that the compute node appears on the chassis map (it might not be fully
discovered by the management node software).
4. Make sure that the system-management processor in each compute node has a valid IP address by
checking the chassis map of the remote chassis.

Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
5. In the CMM user interface, click Chassis Management > Component IP Configuration and make sure
that the IP address that is listed is the same as the IP address that is displayed in the Setup utility. If it is
not the same, configure the IMM network settings correctly.
6. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can view
the release notes for a firmware update to determine the issues that are addressed by the update.
7. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
8. Remove the compute node and make sure that the connectors on the midplane and the node are not
damaged.
9. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the node and the midplane to make sure that no pins are bent.
c. Replace the system-board assembly (see “Removing and replacing the system-board assembly” on
page 861).

Chapter 6. Troubleshooting 779


Single node cannot ping the management node in a different chassis
Use the information in this section to troubleshoot a single compute node that cannot ping the optional Flex
System Manager management node in a different chassis on the management network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the CMM is powered on and is not hung, by pinging the CMM from the management
node:
a. If the CMM is powered on and hung, reset the CMM
b. Make sure that the IMM, the management node, and CMM are all on the same subnet.
3. Make sure that the compute node is the only one in the chassis that the management node cannot ping.
If it is not, follow the steps in “Multiple nodes cannot ping the management node in the same chassis”
on page 780. Make sure that the compute node appears on the chassis map (it might not be fully
discovered by the management node software).
4. Make sure that the IMM has acquired an IP address from the CMM by using the Setup utility on the
compute node.

Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
5. Make sure that the system-management processor in each compute node has a valid IP address by
checking the chassis map of the remote chassis.

Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
6. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can view
the release notes for a firmware update to determine the issues that are addressed by the update.
7. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
8. Remove the compute node and make sure that the connectors on the midplane and the node are not
damaged.
9. (Trained service technician only) Check the connectors on the node and the midplane to make sure that
no pins are bent.

Multiple nodes cannot ping the management node in the same chassis
Use the information in this section to troubleshoot multiple nodes that cannot ping the optional Flex System
Manager management node in the same chassis on the management network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the CMM is powered on and is not hung, by pinging the CMM from the management
node:
a. If the CMM is powered on and hung, reset the CMM.
b. Make sure that the IMM, the management node, and CMM are all on the same subnet.
3. Make sure that the management network port (eth0) in the management node is enabled.

780 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
4. Make sure that the management node has an IP address, is on the same subnet as the CMM, and is able
to ping the CMM.
5. Make sure that the system-management processor in each compute node has a valid IP address by
checking the chassis map of the remote chassis.

Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
If a system-management processor does not have a valid IP address, complete the following steps:
a. Restart the CMM.
b. Check https://support.lenovo.com for any firmware or software updates that might apply to this
issue. You can view the release notes for a firmware update to determine the issues that are
addressed by the update.
c. Remove and reinstall CMM.
d. Replace the CMM.
6. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
7. Remove the management node and make sure that the connectors on the midplane and the
management node are not damaged.
8. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the nodes and the midplane to make sure that no pins are bent.
c. Replace the I/O expansion card in the management node.
d. Replace the management node.

Multiple nodes cannot ping the management node in a different chassis


Use the information in this section to troubleshoot multiple nodes that cannot ping the optional Flex System
Manager management node in a different chassis on the management network.

Complete the following steps until the problem is solved:


1. Make sure that the management node is powered on and is not hung, by logging in to the management
node. If you are unable to log in from the management network, attempt to log in from the data network.
If the management node is powered on and hung, perform a virtual reseat of the management node from
the CMM.
2. Make sure that the CMM is powered on and is not hung by pinging the CMM from the management
node:
a. If the CMM is powered on and hung, reset the CMM.
b. Make sure that the IMM, the management node, and the CMM are all on the same subnet.
3. Make sure that all cables between the CMMs and the top-of-rack switch are correctly connected and
secure and that the activity LEDs are lit on the applicable ports
4. Make sure that the CMMs (the CMM in the same chassis as the management node and the CMM in the
remote chassis) have the same subnet address and can ping one another. If they cannot, make sure that
the ports on the top-of-rack switch are enabled. Attempt to connect the CMMs directly if possible.
5. Make sure that the management node has fully discovered the nodes within its chassis by viewing the
chassis map. If it has not fully discovered the nodes, follow the steps in “Multiple nodes cannot ping the
management node in the same chassis” on page 780.
6. Make sure that the management processor for each compute node has a valid IP address by checking
the chassis map of the remote chassis.

Chapter 6. Troubleshooting 781


Note: If the CMM recently lost connection to the DCHP server, you must reset the IMM by using the
CMM interface so that a new IP address can be acquired.
If a system-management processor does not have a valid IP address, complete the following steps:
a. Restart the CMM in the remote chassis.
b. Check https://support.lenovo.com for any firmware or software updates that might apply to this
issue. You can view the release notes for a firmware update to determine the issues that are
addressed by the update.
c. Remove and reinstall CMM.
d. Replace the CMM.
7. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.
8. Remove the node and make sure that the connectors on the midplane and the node are not damaged.
9. (Trained service technician only) Complete the following steps:
a. Force the link/duplex speed.
b. Check the connectors on the nodes and the midplane to make sure that no pins are bent.
c. Replace the I/O expansion card in the management node.

Multiple nodes cannot ping the management node in the same chassis or a different chassis
Use the information in this section to troubleshoot multiple nodes that cannot ping the optional Flex System
Manager management node in the same chassis or a different chassis on the management network.

Complete the following steps until the problem is solved:


1. Follow the steps in “Multiple nodes cannot ping the management node in the same chassis” on page
780.
2. Follow the steps in “Multiple nodes cannot ping the management node in a different chassis” on page
781.

Hard disk drive problems


Use this information to resolve hard disk drive problems.

Compute node fails to recognize one drive


Complete the following steps until the problem is solved.
1. Verify that the drive is supported for this compute node. See http://www.lenovo.com/serverproven/ for a
list of supported hard drives.
2. Make sure that the drive is seated in the drive bay properly and that there is no physical damage to the
drive connectors.
3. Run the DSA SAS Fixed Disk or SAS Attached Disk diagnostic tests (see “Lenovo Dynamic System
Analysis ” on page 68).
a. If the drive fails the diagnostic test, replace the drive.
b. If the drive passes the diagnostic tests but is still not recognized, complete the following steps:
1) Replace the drive.
2) Replace the hard drive backplane (see “Removing a hard disk drive backplane” on page 824 and
“Installing a hard disk drive backplane” on page 825).
3) Replace the system-board assembly (see “Removing and replacing the system-board
assembly” on page 861).

782 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Intermittent problems
Use this information to solve intermittent problems.

Intermittent external device problems


Complete the following steps until the problem is solved.
1. Make sure that the correct device drivers are installed. See the manufacturer's website for
documentation.
2. For a USB device:
a. Make sure that the device is configured correctly (see “Using the Setup utility” on page 24).
b. Connect the device to another port. If using a USB hub, remove the hub and connect the device
directly to the compute node. Make sure that the device is configured correctly for the port (see
“Using the Setup utility” on page 24).
c. Run DSA Preboot USB diagnostics (see “Lenovo Dynamic System Analysis ” on page 68).

Intermittent KVM problems


Complete the following steps until the problem is solved.

Video problems:
1. Make sure that all cables and the console breakout cable are properly connected and secure.
2. Make sure that the monitor is working properly by testing it on another compute node.
3. Test the console breakout cable on a working compute node to ensure that it is operating properly.
Replace the console breakout cable if it is defective.

Keyboard problems:

Make sure that all cables and the console breakout cable are properly connected and secure.

Mouse problems:

Make sure that all cables and the console breakout cable are properly connected and secure.

Intermittent unexpected reboots


Check for an event code that indicates a reboot. See the event log for the management node (if installed) or
see event log of the CMM to determine what actions might be required to resolve this issue. See “IMM event
log” on page 66. Some correctable errors require that the compute node reboot so that it can disable a
device, such as a memory DIMM or a microprocessor to allow the machine to boot up properly.

Intermittent connectivity problems


Use this information to solve intermittent connectivity problems.

Single compute node cannot connect intermittently


Complete the following steps until the problem is solved.
1. Make sure that the network cables are correctly connected in the switch module ports and the switch
module is correctly seated.
2. Update the NIC device driver, or the storage device controller device driver.
3. See the documentation for the I/O module for resolving connectivity issues.

Chapter 6. Troubleshooting 783


Two or more compute nodes cannot connect intermittently
Complete the following steps until the problem is solved.
1. Using the diagnostic tools that are provided by the device manufacturer, test the I/O module that the
devices are connected to.
2. Attempt to connect one compute node to the network first, and connect other compute nodes, one by
one, to try to isolate the problem.
3. Update the I/O module firmware, if necessary.

Note: Restarting the compute node and running POST diagnostics on the I/O module might also help
isolate the problem; however, this might have other ramifications to the network.

Memory problems
Use this information to solve memory problems.

The amount of system memory that is displayed is less than the amount of installed physical memory
Complete the following steps until the problem is solved.
1. Make sure that:
a. You have installed the correct type of memory (see “Installing a DIMM ” on page 815).
b. Memory mirroring or memory sparing mode does not account for the discrepancy. You can check
the memory configuration in the Setup utility (see “Using the Setup utility” on page 24).
2. If new memory has recently been installed, make sure that no configuration events are reported in the
event log. If there are any events, resolve them.

Note: DIMMs are verified as authentic Lenovo modules by the UEFI software. If any non-authentic
DIMMs are detected, an informational message appears in the system event log and memory
performance might be limited. Non-authentic DIMMs are not covered by your Lenovo warranty.
3. If the compute node was recently installed, moved, or serviced, make sure that the DIMMs are correctly
seated in the connectors (see “Installing a DIMM ” on page 815).
4. Make sure that all DIMMs are enabled. The compute node might have automatically disabled a DIMM
when it detected a problem, or a DIMM might have been manually disabled (see “Using the Setup utility”
on page 24).
5. Run memory diagnostics (see “Lenovo Dynamic System Analysis ” on page 68).
6. Remove DIMMs until the compute node is showing the correct amount of memory. Install one DIMM at a
time until you can determine which DIMM is not working properly. Remove that DIMM and replace it with
a good DIMM (see “Removing a DIMM” on page 813 and “Installing a DIMM ” on page 815).

Note: After you install or remove a DIMM, you must change and save the new configuration information
by using the Setup utility. When you turn on the compute node, a message indicates that the memory
configuration has changed. Start the Setup utility and select Save Settings (see “Using the Setup utility”
on page 24 for more information) to save changes.
7. If the problem remains, contact Lenovo Support.

Observable problems
Use this information to solve observable problems.

Compute node is unresponsive (POST is complete and operating system is running)


Complete the following steps until the problem is solved.

784 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
If you are in the same location as the compute node, complete the following steps:
1. If you are using a KVM connection, make sure that the connection is operating correctly. Otherwise,
make sure that the keyboard and mouse are operating correctly.
2. If possible, log in to the compute node and verify that all applications are running (no applications are
hung).
3. Restart the compute node.
4. If the problem remains, make sure that any new software has been installed and configured correctly.
5. Contact your place of purchase of the software or your software provider.

If you are accessing the compute node from a remote location, complete the following steps:
1. Make sure that all applications are running (no applications are hung).
2. Attempt to log out of the system and log back in.
3. Validate the network access by pinging or running a trace route to the compute node from a command
line.
a. If you are unable to get a response during a ping test, attempt to ping another compute node in the
chassis to determine whether it is a connection problem or compute node problem.
b. Run a trace route to determine where the connection breaks down. Attempt to resolve a connection
issue with either the VPN or the point at which the connection breaks down.
4. Restart the compute node remotely through the management interface.
5. If the problem remains, verify that any new software has been installed and configured correctly.
6. Contact your place of purchase of the software or your software provider.

Unusual smell
Complete the following steps until the problem is solved.
1. An unusual smell might be coming from newly installed equipment.
2. If the problem remains, contact Lenovo Support.

Compute node seems to be running hot


Complete the following steps until the problem is solved.

Multiple compute nodes or chassis:


1. Make sure that the room temperature is within the specified range (see “Features and specifications” on
page 4).
2. Check the Flex System Manager management software (if installed) or CMM log for rising temperature
events. If there are no events, the compute node is running within normal operating temperatures. Note
that you can expect some variation in temperature.

Single compute node:

Check the Flex System Manager management software (if installed) or CMM log for rising temperature
events. If there are no events, the compute node is running within normal operating temperatures. Note that
you can expect some variation in temperature.

Cracked parts or cracked chassis


Contact Lenovo Support.

Chapter 6. Troubleshooting 785


Optional device and replaceable component installation problems
Use this information to resolve optional device and replaceable component installation problems.

External USB device not recognized


Complete the following steps until the problem is solved.
1. Make sure that the proper drivers are installed on the compute node. See the product documentation for
the USB device for information about device drivers.
2. Use the Setup utility to make sure that the device is configured correctly.
3. If the USB device is plugged into a hub or the console breakout cable, unplug the device and plug it
directly into the USB port on the front of the compute node.
4. Run the DSA USB diagnostic tests

PCIe adapters not recognized/functioning


Complete the following steps until the problem is solved.
1. Check the event log and resolve any issues related to the device.
2. See http://www.lenovo.com/serverproven/ to validate that the adapter is supported.
3. Make sure that the adapter is installed in a correct slot.
4. Make sure that the proper device drivers are installed for the device.
5. Resolve any resource conflicts if running legacy mode (UEFI).
6. Check http://datacentersupport.lenovo.com/ for any service bulletins.
7. Ensure any adapter external connections are correct and that the connectors are not physically
damaged.

Performance problems
Use this information to solve performance problems.

Poor or slow network performance


Complete the following steps until the problem is solved.
1. Isolate which network is operating slowly (such as storage, data, and management). You might find it
helpful to use ping tools or operating-system tools such as task manager or resource manager.
2. Check for traffic congestion on the network.
3. Update the NIC device driver, or the storage device controller device driver.
4. Use the traffic-diagnostic tools that are provided by the IO-module manufacturer.

Operating system performance


Complete the following steps until the problem is solved.
1. If you have recently made changes to the compute node (for example updated device drivers or installed
software applications) remove the changes.
2. Check for any networking issues.
3. Check the operating system logs for performance related errors.
4. Check for events related to high temperatures and power issues as the compute node might be throttled
to help with cooling. If it is throttled, reduce the workload on the compute node to help improve
performance.
5. Check for events related to disabled DIMMs. If you do not have enough memory for the application
workload, your operating system will have poor performance.

786 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
6. Ensure that the workload is not too high for the configuration.

Power-on problems
Use this information to resolve power-on problems.

Single node does not power on


Complete the following steps until the problem is solved.

1. If you recently installed, moved, or serviced the computer node, reseat the compute node in the bay. If
the compute node was not recently installed, moved, or serviced, perform a virtual reseat through the
CMM service command. For more information about the CMM service command, see http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cli_command_service.html.
2. Check the event logs for any events that are related to the compute node, and solve them. If an Flex
System Manager management node is installed, check the event log on the management node.
Otherwise, check the event log on the Chassis Management Module.
3. Make sure that the CMM can recognize the compute node. Log in to the CMM user interface and verify
that the compute node appears in the chassis view. If the CMM cannot recognize the compute node,
remove the compute node and inspect the compute node and the back of the node bay to make sure
there is no physical damage to the connectors.
4. Make sure that the power policy that is implemented on the CMM is sufficient to enable the compute
node to power on. You can view the power policy from the CMM pmpolicy command and CMM web
interface.
• For more information about the CMM pmpolicy command, see the http://flexsystem.lenovofiles.com/
help/topic/com.lenovo.acc.cmm.doc/cli_command_pmpolicy.html.
• From the CMM web interface, select Power Modules and Management from the Chassis
Management menu. For more information, see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.acc.cmm.doc/cmm_user_guide.html. All fields and options are described in the CMM web
interface online help.
5. Make sure that the Flex System Manager management node has completed the discovery of the
compute node. Log in to the Flex System Manager user interface and verify that the compute node
appears in the chassis view from the CMM.
6. Replace the system-board assembly (see “Removing and replacing the system-board assembly” on
page 861).

Note: Until you are able to replace the system-board assembly, you can attempt to power on the
compute node from the CMM or from the Flex System Manager user interface.

For additional information, see http://download.lenovo.com/servers/mig/systems/support/system_x/


introducing_uefi-compliant_firmware_on_ibm_system_x.1.2.pdf and http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.commontasks.doc/commontasks_intro.html.

Multiple nodes do not power on


Complete the following steps until the problem is solved.

1. If you recently installed, moved, or serviced the computer nodes, reseat the compute nodes in the bays.
If the compute nodes were not recently installed, moved, or serviced, perform a virtual reseat through
the CMM service command. For more information about the CMM service command, see http://
flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cli_command_service.html.
2. Check the event logs for any events that are related to the compute nodes, and solve them. If an Flex
System Manager management node is installed, check the event log on the management node.
Otherwise, check the event log on the Chassis Management Module.

Chapter 6. Troubleshooting 787


Compute node does not power off
Complete the following steps until the problem is solved.

1. Attempt to power off the compute node through the Flex System Manager user interface, if an Flex
System Manager management node is installed. Otherwise, attempt to power off the compute node
through the CMM user interface.
2. Attempt to restart the system-management processor for the compute node. You can restart the
system-management processor through the CMM user interface. Click the compute node in the chassis
view and then click Restart System Mgmt Processor. After the system-management processor has
been restarted, attempt to power off the compute node from the CMM.
3. Attempt to power off the compute node by using the power button on the front of the node.
4. Attempt to reset the compute node from the CMM command-line interface (CLI) by using the r e s e t
command.
5. Reseat the CMM; then, perform steps 1-5 again.

Software problems
Use this information to solve software problems.

1. To determine whether the problem is caused by the software, make sure that:
• The compute node has the minimum memory that is needed to use the software. For memory
requirements, see information that comes with the software.

Note: If you have just installed an adapter or memory, the compute node might have a memory-
address conflict.
• The software is designed to operate on the compute node.
• Other software works on the compute node.
• The software works on another compute node.
2. If you receive any error messages while you use the software, see information that comes with the
software for a description of the messages and suggested solutions to the problem.
3. Contact your place of purchase of the software.

Undetermined problems
Use this information to solve undetermined problems.

Any undetermined problem


Complete the following steps until the problem is solved.
1. Check the IMM event log and follow the suggested actions to resolve any event codes (see “IMM event
log” on page 66).
2. Find the symptoms that you are experiencing in the troubleshooting tables in this section and follow the
suggested actions to resolve any problems.
3. If the problem remains, submit a service request (see Appendix A “Getting help and technical
assistance” on page 873).

Compute nodes are not discovered by the Flex System Manager management node or the CMM
Complete the following steps until the problem is solved.
1. Make sure that the compute node is recognized by the Flex System Manager management node (if
installed) or the CMM. It may appear as an unknown device in the chassis map. If it is not recognized,
perform the following steps.

788 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
a. Remove the compute node and inspect both the compute node and the back of the compute node
bay to ensure there is no physical damage to connectors.
b. Move the compute node to another bay.
c. Replace the system-board assembly (see “Removing and replacing the system-board assembly” on
page 861).
2. Make sure that the Flex System Manager management node or the CMM can ping the compute nodes, if
they cannot, see “Cannot ping the Flex System Manager management node on the management
network” on page 779.
3. If the compute nodes are in another chassis, make sure that you have the proper software entitlements
to manage that chassis with the Flex System Manager management node.
4. Check https://support.lenovo.com for any firmware updates that might apply to this issue. You can view
the release notes for a firmware update to determine the issues that are addressed by the update.
5. Check https://support.lenovo.com for any service bulletins that are related to network connectivity.

Collecting service data


This topic provides information about collecting service data.

You can use the Electronic Service Agent or the first-failure data capture (FFDA) tool to monitor, track, and
capture system hardware errors and hardware and software inventory information, and report serviceable
problems directly to Lenovo Support. You can also choose to collect data manually. Using the Electronic
Service Agent or the FFDA tool, all information sent to Lenovo is encrypted and stored in a secure Lenovo
database and used for improved problem determination.
• The Electronic Service Agent is integrated into the Flex System Manager Service and Support Manager
and is available if you have installed the Flex System Manager management software. For more
information about the Electronic Service Agent and how to set it up, see documentation at .
• The FFDA tool is integrated into the IMM2. For more information about accessing the IMM2, see Chapter
4 “Accessing the IMM2” on page 41.

Chapter 6. Troubleshooting 789


790 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Chapter 7. Installing, removing, and replacing compute node
components
Use this information to install, remove, and replace replaceable components and optional devices in the
compute node.

See Chapter 5 “Parts listing, Types 9532 and 2951” on page 51 to determine whether a component is a
consumable part, structural part, Tier 1 CRU, or Tier 2 CRU.

For information about the terms of the warranty and getting service and assistance, see Warranty Information
document.

Installing an optional device


Some compute node components are available as both an optional device and a replaceable component.
The installation procedure is the same for the optional device and the replaceable component.

Installation guidelines
Before you remove or replace a replaceable component or install an optional device, read the following
information:

• Before you begin, read “Safety” on page v and “Handling static-sensitive devices” on page 792. This
information will help you work safely.
• When you install your new compute node, take the opportunity to download and apply the most recent
firmware updates. This step will help to ensure that any known issues are addressed and that your
compute node is ready to function at maximum levels of performance.To download the latest firmware
and device drivers, go to http://datacentersupport.lenovo.com/products/servers/flex/x240-m5-compute-
node/ 9532/downloads and select Lenovo Flex System x240 M5 compute node.
• Observe good housekeeping in the area where you are working. Place removed covers and other parts in
a safe place.
• Back up all important data before you make changes to hard disk drives.
• Before you remove a compute node from the Lenovo Flex System chassis, you must shut down the
operating system and turn off the compute node. You do not have to shut down the chassis itself.
• Blue on a component indicates touch points, where you can grip the component to remove it from or
install it in the compute node, open or close a latch, and so on.
• For a list of supported optional devices for the compute node, see http://www.lenovo.com/serverproven/.

System reliability guidelines


Use these guidelines to ensure that the compute node meets the cooling and system reliability requirements:

• The Lenovo Flex System chassis is not operated without a compute node or node bay filler in each node
bay. See http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.common.nav.doc/chassis.htmlfor
additional information.
• Each microprocessor socket always contains a heat-sink filler or a microprocessor and heat sink. If the
compute node has only one microprocessor, it must be installed in microprocessor socket 1.
• The air baffles are installed over the DIMM connectors.
• The ventilation holes on the compute node are not blocked.

© Copyright Lenovo 2014, 2017 791


Handling static-sensitive devices
To reduce the possibility of damage from electrostatic discharge, observe these precautions.

Attention: Static electricity can damage the compute node and other electronic devices. To avoid damage,
keep static-sensitive devices in their static-protective packages until you are ready to install them.
• When you work on a Lenovo Flex System chassis that has an electrostatic discharge (ESD) connector, use
a wrist strap, especially when you handle modules, optional devices, or compute nodes. To work
correctly, the wrist strap must have a good contact at both ends (touching your skin at one end and firmly
connected to the ESD connector on the front or back of the Lenovo Flex System chassis).
• Limit your movement. Movement can cause static electricity to build up around you.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted metal part of the Lenovo
Flex System chassis or any unpainted metal surface on any other grounded rack component in the rack in
which you are installing the device for at least 2 seconds. This drains static electricity from the package
and from your body.
• Remove the device from its package and install it directly into the compute node without setting down the
device. If it is necessary to set down the device, put it back into its static-protective package. Do not place
the device on the compute node cover or on a metal surface.
• Take additional care when you handle devices during cold weather. Heating reduces indoor humidity and
increases static electricity.

Returning a device or component


If you are instructed to return a device or component, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Updating the compute node configuration


Use this information to update the compute node configuration.

When the compute node starts for the first time after you add or remove an internal device, you might receive
a message that the configuration has changed. The Setup utility automatically starts so that you can save the
new configuration settings. See “Using the Setup utility” on page 24 for more information about the Setup
utility.

Some devices have device drivers that you must install. See the documentation that comes with each device
for information about installing device drivers.

The compute node operates as a symmetric multiprocessing (SMP) compute node, regardless of how many
microprocessors are installed. For optimum performance, you must upgrade the operating system to support
SMP. See Chapter 3 “Installing the operating system” on page 37 and your operating-system documentation
for additional information.

Removing a compute node from a chassis


Use this information to remove a compute node from a Lenovo Flex System chassis.

Before you remove a compute node, complete the following steps:


1. Read “Safety” on page v and “Installation guidelines” on page 791.

792 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. If the compute node is operating, shut down the operating system.
3. Press the power button to turn off the compute node (see “Turning off the compute node” on page 17
for more information).

To remove the compute node from a chassis, complete the following steps:
Step 1. Open the front handle as shown in the illustration. The compute node moves out of the node bay
approximately 0.6 cm (0.25 inch).

Front
handle

Label
tabs

Attention:
• To maintain proper system cooling, do not operate the Lenovo Flex System chassis without a
compute node or node bay filler installed in each node bay.
• When you remove the compute node, note the node bay number. Reinstalling a compute node
into a different node bay from the one it was removed from can have unintended consequences.
Some configuration information and update options are established according to node bay
number. If you reinstall the compute node into a different node bay, you might have to
reconfigure the compute node.
Step 2. Pull the compute node out of the node bay.
Step 3. Install either a node bay filler or another compute node in the node bay.

If you are instructed to return the compute node, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing a compute node in a chassis


Use this information to install a compute node in a Lenovo Flex System chassis.

Before you install the compute node in a chassis, read “Safety” on page v and “Installation guidelines” on
page 791.

Statement 21

CAUTION:
Hazardous energy is present when the compute node is connected to the power source. Always
replace the compute node cover before installing the compute node.

Chapter 7. Installing, removing, and replacing compute node components 793


If you are using optional Flex System Manager management software to manage the operating system, you
must have a network interface adapter for management network communication. For a list of supported
optional devices for the compute node, see http://www.lenovo.com/serverproven/.

To install the compute node in a chassis, complete the following steps.

Front
handle

Label
tabs

Step 1. Select the node bay.

Notes:
1. If you are reinstalling a compute node that you removed, you must install it in the same node
bay from which you removed it. Some compute node configuration information and update
options are established according to node bay number. Reinstalling a compute node into a
different node bay can have unintended consequences. If you reinstall the compute node into
a different node bay, you might have to reconfigure the compute node.
2. To maintain proper system cooling, do not operate the Lenovo Flex System chassis without a
compute node, or node bay filler in each node bay.
Step 2. Make sure that the front handle on the compute node is in the open position.
Step 3. Slide the compute node into the node bay until it stops.
Step 4. Push the front handle on the front of the compute node to the closed position.

Note: After the compute node is installed, the IMM2 in the compute node initializes and
synchronizes with the Chassis Management Module. The time required for a compute node to
initialize varies by system configuration. The power LED flashes rapidly; the power button on the
compute node does not respond until the power LED flashes slowly, indicating that the initialization
process is complete.
Step 5. Turn on the compute node (see “Turning on the compute node” on page 16 for instructions).
Step 6. Make sure that the power LED on the compute node control panel is lit continuously, indicating that
the compute node is receiving power and is turned on.
Step 7. If you have other compute nodes to install, do so now.
Step 8. You can place identifying information on the label tabs that are accessible from the front of the
compute node.

Important: If an Attention label is on the front panel of the compute node above the power button, read it;
then, remove the label and discard it before turning on the compute node.

If this is the initial installation of the compute node in the chassis, you must configure the compute node
through the Setup utility and install the compute node operating system. See Chapter 3 “Installing the
operating system” on page 37 and “Updating the compute node configuration” on page 792 for details.

794 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
If you have changed the configuration of the compute node or if you are installing a different compute node
from the one that you removed, you must configure the compute node through the Setup utility, and you
might have to install the compute node operating system (see “Using the Setup utility” on page 24).

Removing and replacing consumable and structural parts


Use this information to remove and replace consumable and structural parts.

Replacement of the consumable and structural parts that are described in this section is your responsibility.
If Lenovo installs a consumable and structural part at your request, you will be charged for the installation.

Removing the front panel


Use this information to remove the front panel.

Before you remove the front panel, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.
4. Obtain a T8 Torx screwdriver and a 5 mm (3/16-inch) nut driver.

To remove the front panel, complete the following steps.

Step 1. If you are replacing the front panel, remove the ID label plate that has machine type and serial
number information from the front panel and set it aside (see “Removing the ID label plate” on page
809).

Note: If your compute node has an RFID tag, it is already attached to the ID label plate.
Step 2. Remove any storage drives, optional drive components, and hard disk drive bay fillers and set them
aside on a static-protective surface (see “Removing a hot-swap hard disk drive” on page 826,

Chapter 7. Installing, removing, and replacing compute node components 795


“Removing a 1.8-inch solid state drive” on page 830, or “Removing a solid state drive mounting
sleeve” on page 827.
Step 3. If your compute node has a drive-type-specific storage drive bezel, such as a 1.8 inch solid-state
drive bezel, remove it and set it aside (see “Removing the bezel” on page 808).
Step 4. Remove the cover and air baffles (see “Removing the compute node cover” on page 799).
Step 5. Carefully place the compute node to the up-side-down orientation.
Step 6. Using a 5 mm (3/16-inch) nut driver, remove the two nuts from the KVM connector.
Step 7. Rotate the customer information and network access tags to the open position.
Step 8. Using a T8 Torx screwdriver, remove the four screws that secure the front panel to the bottom of
the compute node chassis. One of the screws is accessed through a hole in the tag retainer.
Step 9. Carefully return the compute node to the bottom-side-down orientation.
Step 10. Using a T8 Torx screwdriver, remove the two screws that secure the front panel from each side of
the compute node chassis (four screws, total).
Step 11. Carefully slide the front panel forward and away from the compute node chassis.

If you are instructed to return the front panel, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing the front panel


Use this information to install the front panel.

Before you install the front panel, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To install the front panel, complete the following steps.

796 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 1. Remove the cover and air baffles, if they are not already removed (see “Removing the compute
node cover” on page 799).

Step 2. With the front edge of the compute node protruding slightly past the edge of the work surface, align
the bottom edge of the front panel with the front of the compute node chassis; then, carefully rotate
the front panel into place on the compute node.
Step 3. Using a T8 Torx screwdriver, install the two screws that secure the front panel to each side of the
compute node chassis (four screws, total).
Step 4. Carefully place the compute node to the up-side-down orientation.
Step 5. Rotate the customer information and network access tags to the open position.
Step 6. Using a T8 Torx screwdriver, install the four screws that secure the front panel to the bottom of the
compute node chassis. One of the screws is accessed through a hole in the tag retainer.
Step 7. Using a 5 mm (3/16-inch) nut driver, install the two nuts on the KVM connector.
Step 8. Carefully return the compute node to the bottom-side-down orientation.
Step 9. Install the air baffles, if you removed them.
Step 10. Install the cover (see “Installing the compute node cover” on page 801).
Step 11. If the compute node you are replacing had a drive-type-specific storage drive bezel, such as a 1.8
inch solid-state drive bezel, remove the original bezel from the new front panel and install the bezel
that you removed from the old front panel on the new front panel (see “Removing the bezel” on
page 808 and “Installing the bezel” on page 808). Retain the original bezel for later use.
Step 12. Install any removed storage drives, optional drive components, and hard disk drive bay fillers (see
“Installing a hot-swap hard disk drive” on page 826, “Installing a solid state drive mounting sleeve”
on page 829, or “Installing a 1.8-inch solid state drive” on page 832)

Chapter 7. Installing, removing, and replacing compute node components 797


Step 13. If you are replacing the front panel, install the ID label plate that has machine type and serial
number information that you removed from the front panel you are replacing:
a. If a blank ID label plate is on the new front panel, remove it and discard (see “Removing the ID
label plate” on page 809).
b. Install the ID label plate from the front panel you are replacing on the new front panel (see
“Installing the ID label plate” on page 810).

Note: If your compute node has an RFID tag, it is already attached to the ID label plate.
Step 14. If any information is entered on the customer information tags on the front panel you are replacing,
transfer this information to the tags on the new front panel.

Removing the chassis bulkhead


Use this information to remove the chassis bulkhead.

Before you remove the chassis bulkhead, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To remove the chassis bulkhead, complete the following steps.

Chassis bulkhead

Screw

Screw

Screws

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Remove the I/O expansion adapters (see “Removing an I/O expansion adapter” on page 840).
Step 3. Carefully place the chassis on its side with the front handle side up.

Note: You might find it helpful to remove the air baffles.


Step 4. Using a T8 Torx screwdriver, remove the screws that secure the bulkhead from the bottom of the
chassis.
Step 5. Carefully return the chassis to the bottom-side-down orientation.
Step 6. Using a T8 Torx screwdriver, remove the screws that secure the bulkhead from the sides of the
chassis.
Step 7. Lift the chassis bulkhead from the chassis.

798 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
If you are instructed to return the chassis bulkhead, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing the chassis bulkhead


Use this information to install the chassis bulkhead.

Before you install the chassis bulkhead, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To install the chassis bulkhead, complete the following steps.

Chassis bulkhead

Screw

Screw

Screws

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Position the bulkhead in the chassis.
Step 3. Using a T8 Torx screwdriver, install the screws that secure the bulkhead to the sides of the chassis.
Step 4. Carefully place the chassis on its side with the front handle side up.
Step 5. Using a T8 Torx screwdriver, install the screws that secure the bulkhead to the bottom of the
chassis.
Step 6. Carefully return the chassis to the bottom-side-down orientation.
Step 7. Install the I/O expansion adapters (see “Installing an I/O expansion adapter” on page 841).
Step 8. Install the air baffles, if you removed them.

After you install the chassis bulkhead, complete the following steps:
1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).

Removing the compute node cover


Use this information to remove the cover from a compute node.

Chapter 7. Installing, removing, and replacing compute node components 799


Before you remove the compute node cover, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

Statement 12

CAUTION:
The following label indicates a hot surface nearby.

Statement 21

CAUTION:
Hazardous energy is present when the compute node is connected to the power source. Always
replace the compute node cover before installing the compute node.

To remove the compute node cover, complete the following steps:


Step 1. Press on the release button and the push point at the same time and slide the cover toward the rear
of the compute node.
Step 2. Lift the cover away from the compute node.

Push point

Release
button

Step 3. Lay the cover flat or store it for future use.

If you are instructed to return the cover, follow all packaging instructions, and use any packaging materials
for shipping that are supplied to you.

800 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Installing the compute node cover
Use this information to install the compute node cover.

Before you install the compute node cover, read “Safety” on page v and “Installation guidelines” on page
791.

If you are replacing the cover, make sure that you have the system service label kit on hand for use during the
replacement procedure (see Chapter 5 “Parts listing, Types 9532 and 2951” on page 51).

Attention: You cannot insert the compute node into the Lenovo Flex System chassis until the cover is
installed and closed. Do not attempt to override this protection.

Statement 21

CAUTION:
Hazardous energy is present when the compute node is connected to the power source. Always
replace the compute node cover before installing the compute node.

To install the compute node cover, complete the following steps:


Step 1. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with
the bezel pointing toward you.
Step 2. Orient the cover so that the posts on the inside of the cover slide into the slots on the compute
node.

Note: Before you close the cover, make sure that the air baffles and all components are installed
and seated correctly and that you have not left loose tools or parts inside the compute node.
Retention clips that secure the I/O expansion adapters must be in the closed position to install the
cover.

Chapter 7. Installing, removing, and replacing compute node components 801


Step 3. Hold the front of the compute node and slide the cover forward to the closed position, until it clicks
into place.
Step 4. To install a system service label, align the label on the cover, remove the backing, and press the
label on the cover.

After you install the compute node cover, install the compute node into the chassis (see “Installing a compute
node in a chassis” on page 793 for instructions).

Removing the front handle


Use this information to remove the front handle.

Before you remove the front handle, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface with the cover side down, orienting
the compute node with the bezel pointing toward you.

To remove the front handle, complete the following steps.

Front handle
7
A
IN
H
C
IN
E
D
A
M
3

6
2

4
1

Step 1. Locate the screw that attaches the handle to the compute node.
Step 2. Using a T15 Torx screwdriver, remove the screw from the front handle and save the screw in a safe
place. Use the same screw when you install a front handle.

If you are instructed to return the front handle, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing the front handle


Use this information to install the front handle.

Before you install the front handle, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).

802 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. Carefully lay the compute node on a flat, static-protective surface with the cover side down, orienting
the compute node with the bezel pointing toward you.

To install the front handle, complete the following steps.

Front handle

7
A
IN
H
C
IN
E
D
A
M
3

6
2

4
1

Step 1. Orient the front handle so that the blue release latch is toward the middle of the compute node.
Step 2. Align the hole in the handle with the hole on the compute node where the handle is installed.
Step 3. Using a T15 Torx screwdriver, install the screw that secures the handle. Install the screw that you
removed when you removed the handle.

After you install the front handle, install the compute node into the chassis (see “Installing a compute node in
a chassis” on page 793 for instructions).

Removing the hard disk drive cage


Use this information to remove the hard disk drive cage.

Before you remove the hard disk drive cage, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To remove the hard disk drive cage, complete the following steps.

Chapter 7. Installing, removing, and replacing compute node components 803


Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Remove storage drives, optional drive components, and hard disk drive bay fillers. See “Removing
a hot-swap hard disk drive” on page 826, “Removing a 1.8-inch solid state drive” on page 830, or
“Removing a solid state drive mounting sleeve” on page 827.
Step 3. Remove the hard disk drive backplane (see “Removing a hard disk drive backplane” on page 824).
Step 4. Using a T10 Torx screwdriver, remove the four screws from the cage and rotate the cage from
under the compute node front panel; then, remove the cage from the compute node at an angle.

If you are instructed to return the hard disk drive cage, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Installing the hard disk drive cage


Use this information to install the hard disk drive cage.

Before you install the hard disk drive cage, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To install the hard disk drive cage, complete the following steps.

804 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Position the cage in the compute node front panel at an angle and rotate the cage into position on
the system board.
Step 3. Align the cage with the screw holes on the system board.
Step 4. Using a T10 Torx screwdriver, insert the four screws and secure the cage in the compute node.
Step 5. Install the hard disk drive backplane (see “Installing a hard disk drive backplane” on page 825).
Step 6. Insert the storage drives, optional drive components, and hard disk drive bay fillers. See “Installing
a hot-swap hard disk drive” on page 826, “Installing a solid state drive mounting sleeve” on page
829, or “Installing a 1.8-inch solid state drive” on page 832.

After you install the hard disk drive cage, complete the following steps:
1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).

Removing and replacing Tier 1 customer replaceable units (CRUs)


Use this information for removing and replacing Tier 1 CRUs.

Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be
charged for the installation.

Removing the adapter-retention assembly


Use this information to remove the adapter-retention assembly.

Before you remove the adapter-retention assembly, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

Chapter 7. Installing, removing, and replacing compute node components 805


The adapter-retention assembly consists of five separate parts. You can replace only the parts that you
choose and save the unused parts for future use.

To remove the adapter-retention assembly, complete the following steps.

Adapter-retention
assembly

4
1
6

2
MADE IN CHINA
7

Screws
3

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Remove the air baffles.
Step 3. If necessary, remove the I/O expansion adapters and Adapter for SD Media (see “Removing an I/O
expansion adapter” on page 840 and “Removing the SD Media Adapter for System x” on page
844).
Step 4. Carefully place the chassis on its side with the front handle side up.
Step 5. Using a T10 Torx screwdriver, remove the screws that secure each part of the adapter-retention
assembly that you are removing.

Note: All adapter-attention assembly parts are shown. Replace the parts that are needed and save
the unused parts for future use.
Step 6. Lift each part of the adapter-retention assembly that you are removing from the system board.
Step 7. Carefully return the chassis to the bottom-side-down orientation.

If you are instructed to return the adapter-retention assembly, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Installing the adapter-retention assembly


Use this information to install the adapter-retention assembly.

Before you install the adapter-retention assembly, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.

806 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

The adapter-retention assembly consists of five separate parts. You can replace only the parts that you
choose and save the unused parts for future use.

To install the adapter-retention assembly, complete the following steps.

Adapter-retention
assembly
4
1
6

2
MADE IN CHINA
7

Screws
3

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Remove the air baffles.
Step 3. Carefully place the chassis on its side with the front handle side up.
Step 4. Align each part of the adapter-retention assembly on the system board.

Note: All adapter-attention assembly parts are shown. Replace the parts that are needed and save
the unused parts for future use.
Step 5. Using a T10 Torx screwdriver, install the screws that secure each part of the adapter-retention
assembly that you are installing.
Step 6. Carefully return the chassis to the bottom-side-down orientation.
Step 7. Install the Adapter for SD Media and I/O expansion adapters, if you removed them (see “Installing
the SD Media Adapter for System x” on page 845 and “Installing an I/O expansion adapter” on
page 841).
Step 8. Install the air baffles.

After you install the adapter-retention assembly, complete the following steps:

Chapter 7. Installing, removing, and replacing compute node components 807


1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).

Removing the bezel


Use this information to remove the bezel.

Before you remove the bezel, read “Safety” on page v and “Installation guidelines” on page 791.

Note: Several different types of bezel can be installed in the compute node: all are removed and installed in a
similar manner. The bezel shown in the illustrations might differ slightly from the bezel installed in your
compute node.

To remove the bezel, complete the following steps.

Bezel

Step 1. If any hard disk drives, fillers, or SSD sleeves are installed, remove them.
Step 2. Press up on the inside top of the bezel; then, rotate the top edge of the bezel away from the
compute node.
Step 3. Lift the bezel from the compute node.

If you are instructed to return the bezel, follow all packaging instructions, and use any packaging materials
for shipping that are supplied to you.

Installing the bezel


Use this information to install the bezel.

Before you install the bezel, read “Safety” on page v and “Installation guidelines” on page 791.

808 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Note: Several different types of bezel can be installed in the compute node: all are removed and installed in a
similar manner. The bezel shown in the illustrations might differ slightly from the bezel installed in your
compute node.

To install the bezel, complete the following steps.

Bezel

Step 1. Position the bezel on the front of the compute node.


Step 2. Hook the bottom edge of the bezel on the front of the compute node; then, rotate the top of the
bezel toward the chassis.
Step 3. Press the bezel securely against the chassis.

Note: Make sure that the bezel is pressed flat against the chassis. Lifting up slightly on the top
edge of the bezel as you press it might make it easier to seat the clips.
Step 4. Install any hard disk drives, fillers, or SSD sleeves that were removed.

Removing the ID label plate


Use this information to remove the identification (ID) label plate from the front panel.

Before you remove the ID label plate, read “Safety” on page v and “Installation guidelines” on page 791.

To remove the ID label plate, complete the following steps.

Chapter 7. Installing, removing, and replacing compute node components 809


Step 1. Using a finger nail or flat-blade screwdriver under the lower outside corner of the label plate, pull
the outer edge of the ID label plate away from the compute node front panel.
Step 2. Rotate the ID label plate away from the front panel; then, remove the ID label plate.

If you are instructed to return the ID label plate, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing the ID label plate


Use this information to install the identification (ID) label plate on the front panel.

Before you install the ID label plate, read “Safety” on page v and “Installation guidelines” on page 791.

To install the ID label plate, complete the following steps.

810 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 1. Place the clips on the ID label plate into the slots on the compute node front panel.
Step 2. Rotate the outer edge of the ID label plate toward the compute node front panel; then, press the ID
label plate securely against the front panel.

Removing the CMOS battery


Use this information to remove the CMOS battery.

Before you remove the CMOS battery, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To remove the CMOS battery, complete the following steps:


Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the CMOS battery on the system board (see “System-board connectors” on page 18).
Step 3. If a cover is over the CMOS battery, remove the cover.
Step 4. Pivot the CMOS battery toward the middle of the compute node.

Chapter 7. Installing, removing, and replacing compute node components 811


Step 5. Lift the CMOS battery from the socket.

After you remove the CMOS battery, dispose of the CMOS battery as required by local ordinances or
regulations.

Installing the CMOS battery


Use this information to install a CMOS battery.

Before you install the CMOS battery, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

The following notes describe information that you must consider when you are replacing the CMOS battery in
the compute node:
• You must replace the CMOS battery with a lithium CMOS battery of the same type.
• To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1-
800-465-6666 within Canada. Outside the U.S. and Canada, call your Lenovo marketing representative or
authorized reseller.
• After you replace the CMOS battery, you must reconfigure the compute node and reset the system date
and time.
• To avoid possible danger, read and follow the following safety statement.

Statement 2

CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100° C (212° F)
• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

812 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Attention: Touching the CMOS battery on a metal surface, such as the side of the compute node, when you
replace the CMOS battery can cause it to fail.

To install a CMOS battery, complete the following steps:


Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Follow any special handling and installation instructions that come with the CMOS battery.
Step 3. Locate the CMOS battery socket on the system board (see “System-board connectors” on page
18).
Step 4. Orient the CMOS battery so that the positive (+) side faces in toward the center of the compute
node.

Step 5. Pivot the CMOS battery so that you can insert it into the bottom of the socket.
Step 6. As you slide the CMOS battery into place, press the top of the CMOS battery into the socket.
Step 7. If you removed a cover from the battery, replace the cover.

After you install the CMOS battery, complete the following steps:
1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).
3. Turn on the compute node, start the Setup utility, and reset the configuration (see “Using the Setup
utility” on page 24 for instructions).

Removing a DIMM
Use this information to remove a dual inline memory module (DIMM).

Before you remove a DIMM, complete the following steps:


1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

After you install or remove a DIMM, you must change and save the new configuration information by using
the Setup utility. When you turn on the compute node, a message indicates that the memory configuration
has changed. Start the Setup utility and select Save Settings (see “Using the Setup utility” on page 24 for
more information) to save changes.

To remove a DIMM, complete the following steps.

Note: Remove or install DIMMs for one microprocessor at a time.

Chapter 7. Installing, removing, and replacing compute node components 813


DIMM

Retaining
clip
V
2
1.

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Remove the air baffle installed over the DIMM connector.

Step 3. Locate the DIMM connectors (see “System-board connectors” on page 18). Determine which
DIMM you want to remove from the compute node.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the
clips gently.

Note: The retaining clips for adjacent DIMM connectors of microprocessor one and
microprocessor two can not be open at the same time. Remove or install the DIMMs for each
microprocessor one at a time and close the retaining clips after removing a DIMM.
Step 4. Carefully open the retaining clips on each end of the DIMM connector.

814 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Retaining
clip

Note: If necessary due to space constraints, you can use a pointed tool to open the retaining clips.
Place the tip of the tool in the recess on the top of the retaining clip; then, carefully rotate the
retaining clip away from the DIMM connector.
Step 5. Make sure that both retaining clips on the DIMM connector from which you are removing the DIMM
are in the fully-open position; then, pull the DIMM out of the connector.
Step 6. If you are not immediately replacing the DIMM, install the air baffle.

Attention: To maintain proper system cooling, do not operate the compute node without air baffles
installed over the DIMM connectors.

Note: Retaining clips on the DIMM connectors must be in the closed position to install the air
baffles.

If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials
for shipping that are supplied to you.

Installing a DIMM
Use this information to install a DIMM.

Before you install a DIMM, complete the following steps:


1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. Read the documentation that comes with the DIMMs.
3. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
4. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

This component can be installed as an optional device or as a CRU. The installation procedure is the same
for the optional device and the CRU.

Chapter 7. Installing, removing, and replacing compute node components 815


After you install or remove a DIMM, you must change and save the new configuration information by using
the Setup utility. When you turn on the compute node, a message indicates that the memory configuration
has changed. Start the Setup utility and select Save Settings (see “Using the Setup utility” on page 24 for
more information) to save changes.

If you are installing a DIMM as a result of a DIMM failure, you might have to reenable the DIMM. To re-enable
the DIMM, complete the following steps:
1. Verify that the amount of installed memory is the expected amount of memory through the operating
system, by watching the monitor as the compute node starts, by using the CMM sol command, or
through Flex System Manager management software (if installed).
• For more information about the CMM sol command, see http://flexsystem.lenovofiles.com/help/
topic/com.lenovo.acc.cmm.doc/cli_command_sol.html.
• For more information about Flex System Manager management software, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.8731.doc/product_page.html.
2. Run the Setup utility to reenable the DIMMs (see “Using the Setup utility” on page 24 for more
information).

The compute node has a total of 24 dual inline memory module (DIMM) connectors. The compute node
supports low-profile (LP) DDR4 DIMMs with error-correcting code (ECC) in 4 GB, 8 GB, 16 GB, 32 GB and 64
GB capacity.

The following illustration shows the system-board components, including DIMM connectors.

I/O expansion
1 connector
3V Lithium 13 1
DIMMs Microprocessor 2 DIMMs SD connector
battery
18 6

19 7 Expansion
Storage backplane DIMMs DIMMs Microprocessor 1 connector
connector 24 12
I/O expansion
2 connector

The memory is accessed internally through four channels. Each memory channel has three DIMM connectors
for each microprocessor (six total). Each channel can have a maximum of eight ranks. The following table
lists the memory channels and shows which DIMM connectors are in the channel for each microprocessor.

Table 12. Memory-channel configuration

Microprocessor Memory channel DIMM connectors


Microprocessor 1 Channel A 4, 5, and 6
Channel B 1, 2, and 3

816 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 12. Memory-channel configuration (continued)

Microprocessor Memory channel DIMM connectors


Channel C 7, 8, and 9
Channel D 10, 11, and 12
Microprocessor 2 Channel A 19, 20, and 21
Channel B 22, 23, and 24
Channel C 16, 17, and 18
Channel D 13, 14, and 15

Depending on the memory mode that is set in the Setup utility, the compute node can support a minimum of
4 GB and a maximum of 768 GB of system memory in a compute node with one microprocessor. If two
microprocessors are installed, the compute node can support a minimum of 8 GB and a maximum of 1536
GB of system memory.

Depending on the memory mode that is set in the Setup utility, the compute node can support a minimum of
4 GB and a maximum of 384 GB of system memory in a compute node with one microprocessor. If two
microprocessors are installed, the compute node can support a minimum of 8 GB and a maximum of 768 GB
of system memory.

The following notes describe information that you must consider when you install memory:
• Use only registered (RDIMM) DDR4 DIMMs.
• Maximum DIMM capacity:
– Registered DIMMs (RDIMMs): 768 GB (using 32 GB RDIMMs)
– Load Reduced DIMMs (LRDIMMs): 1536 GB (using 64 GB LRDIMMs)
• RDIMM sizes supported (GB): 4, 8, 16, 32
• LRDIMM sizes supported (GB): 32, 64
• You cannot mix RDIMMs and LRDIMMs in the same compute node.
• DIMMs are verified as authentic Lenovo modules by the UEFI software. If any non-authentic DIMMs are
detected, an informational message appears in the system event log and memory performance might be
limited. Non-authentic DIMMs are not covered by your Lenovo warranty.
• Install DIMMs in sets of four to optimize performance.
• Installing an equal amount of memory for each microprocessor is recommended.
• If DIMMs of different speeds are installed, memory on a channel operates at the speed of the lowest-
speed DIMM in the channel.
• A total of eight ranks on each channel is supported.
• If multi-rank DIMMs are installed, install higher ranking DIMMS first starting in the connector at the end of
the memory channel.
• Quad-rank RDIMMs are not supported.
• Rank multiplication is supported allowing up to three DIMMs per channel.
• If you install LRDIMMs in a 3 DIMM per channel configuration, performance might be reduced compared
to standard DIMMs.
• Mixing of mirrored and non-mirrored modes is not supported.
• Lock-step channel mode is not supported.

Chapter 7. Installing, removing, and replacing compute node components 817


The compute node supports the following DIMM speeds based on the number of DIMMs installed per
channel:

Table 13. DIMM per channel speeds

DIMMs per
Memory Description channel Speed (MHz)

4 GB (1Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 1 2133 MHz

4 GB (1Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 2 2133 MHz

4 GB (1Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 3 1600 MHz

8 GB (1Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 1 2133 MHz

8 GB (1Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 2 2133 MHz

8 GB (1Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 3 1600 MHz

8 GB (2Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 1 2133 MHz

8 GB (2Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 2 2133 MHz

8 GB (2Rx8, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 3 1600 MHz

16 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 1 2133 MHz

16 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 2 2133 MHz

16 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 3 1866 MHz

32 GB (2Rx4, 8 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 1 2133 MHz

32 GB (2Rx4, 8 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 2 2133 MHz

32 GB (2Rx4, 8 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz RDIMM 3 1600 MHz / 1866 MHz

32 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz LRDIMM 1 2133 MHz

32 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz LRDIMM 2 2133 MHz

32 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz LRDIMM 3 1866 MHz

64 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz LRDIMM 1 2133 MHz

64 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz LRDIMM 2 2133 MHz

64 GB (2Rx4, 4 Gbit, 1.2V) PC4-17000 TruDDR4 2133 MHz LRDIMM 3 1600 MHz / 1866 MHz

Table 14. DIMM per channel speeds

DIMMs per
Memory Description channel Speed (MHz)

8 GB (1Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 1 2400 MHz

8 GB (1Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 2 2400 MHz

8 GB (1Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 3 1866 MHz

8 GB (2Rx8, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 1 2400 MHz

8 GB (2Rx8, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 2 2133 MHz

8 GB (2Rx8, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 3 1866 MHz

16 GB (2Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 1 2400 MHz

818 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 14. DIMM per channel speeds (continued)

DIMMs per
Memory Description channel Speed (MHz)

16 GB (2Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 2 2400 MHz

16 GB (2Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 3 1866 MHz

32 GB (2Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 1 2400 MHz

32 GB (2Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 2 2400 MHz

32 GB (2Rx4, 4 Gbit, 1.2V) PC4-19200 DDR4 2400 MHz LP RDIMM 3 1866 MHz

There are three memory modes:


• Independent-channel mode: Independent-channel mode provides a maximum of 768 GB of usable
memory with one installed microprocessor, and 1536 GB of usable memory with two installed
microprocessors (using 64 GB DIMMs).
• Independent-channel mode: Independent-channel mode provides a maximum of 384 GB of usable
memory with one installed microprocessor, and 768 GB of usable memory with two installed
microprocessors (using 32 GB DIMMs).
• Rank-sparing mode: In rank-sparing mode, one memory DIMM rank serves as a spare of the other ranks
on the same channel. The spare rank is held in reserve and is not used as active memory. The spare rank
must have identical or larger memory capacity than all the other active DIMM ranks on the same channel.
After an error threshold is surpassed, the contents of that rank is copied to the spare rank. The failed rank
of DIMMs is taken offline, and the spare rank is put online and used as active memory in place of the failed
rank.
The memory rank sparing mode requires an even number of DIMMs. If your server has an odd number of
DIMMs installed, ensure that you disable the memory rank sparing mode from the Memory menu in Setup
Utility. See “Using the Setup utility” on page 24.

Note: After disabling the memory rank sparing mode, if a message prompts that the memory
configuration is not valid, restart the IMM2. Alternatively, you can turn off the server, disconnect it from
and then reconnect it to ac power, and then turn on the server again.
The following notes describe additional information that you must consider when you select rank-sparing
memory mode:
– Rank-sparing on one channel is independent of the sparing on all other channels.
– To use rank sparing, install at least one DIMM pair for each microprocessor. If a channel has only one
DIMM and it is single-rank or dual-rank, do not attempt to use memory sparing.
– The effective memory that is available to the system is less than what is installed.
– You can use the Setup utility to determine the status of the DIMM ranks.
• Mirrored-channel mode: In mirrored-channel mode, memory is installed in pairs. Each DIMM in a pair
must be identical in size and architecture. The channels are grouped in pairs with each channel receiving
the same data. One channel is used as a backup of the other, which provides redundancy. The memory
contents on channel A are duplicated in channel B, and the memory contents of channel C are duplicated
in channel D. The effective memory that is available to the system is only half of what is installed.

One DIMM for each microprocessor is the minimum requirement. However, for optimal performance, install
DIMMs in sets of four so that you distribute memory equally across all four channels. If two microprocessors
are installed, distribute memory across all channels and equally between the microprocessors.

Install DIMMs in order as indicated in the following table for independent-channel mode.

Chapter 7. Installing, removing, and replacing compute node components 819


Table 15. DIMM population sequence for independent-channel mode

Number of 1 microprocessor installed 2 microprocessors installed


installed
DIMMs DIMM slot number DIMMs per channel DIMM slot number DIMMs per channel

1 4 1 4 1
2 9 16
3 1 9
4 12 21
5 5 2 1
6 8 13
7 2 12
8 11 24
9 6 3 5 2
10 7 17
11 3 8
12 10 20
13 Not used - maximum of 12 DIMMs in systems 2
with 1 microprocessor
14 14
15 11
16 23
17 6 3
18 18
19 7
20 19
21 3
22 15
23 10
24 22

Install DIMMs in order as indicated in the following table for rank-sparing mode.

Table 16. DIMM population sequence for rank-sparing mode

2 DIMMs per channel 3 DIMMs per channel


DIMM pair
installation 1 microprocessor 2 microprocessors 1 microprocessor 2 microprocessors
order installed installed installed installed
1 4 and 5 4 and 5 4, 5, and 6 4, 5, and 6
2 8 and 9 20 and 21 7, 8, and 9 19, 20, and 21
3 1 and 2 8 and 9 1, 2, and 3 7, 8, and 9
4 11 and 12 16 and 17 10, 11, and 12 16, 17 and 18
5 n/a 1 and 2 n/a 1, 2, and 3
6 23 and 24 22, 23, and 24

820 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Table 16. DIMM population sequence for rank-sparing mode (continued)

2 DIMMs per channel 3 DIMMs per channel


DIMM pair
installation 1 microprocessor 2 microprocessors 1 microprocessor 2 microprocessors
order installed installed installed installed
7 11 and 12 10, 11, and 12
8 13 and 14 13, 14, and 15

Install DIMMs in order as indicated in the following table for mirrored-channel mode.

Table 17. DIMM population sequence for mirrored-channel mode

1 microprocessor installed 2 microprocessors installed

DIMM pair DIMM slot numbers DIMMs per channel DIMM slot numbers DIMMs per channel

1 4 and 11 1 4 and 11 1
2 9 and 121 21 and 241
3 2 and 51 2 9 and 121
4 8 and 111 13 and 161
5 3 and 61 3 2 and 51 2
6 7 and 101 20 and 231
7 none 8 and 111
8 none 14 and 171
9 none 3 and 61 3
10 none 19 and 221
11 none 7 and 101
12 none 15 and 181

1. For mirrored-channel mode, the DIMM pair must be identical in size, type, and rank count.

To install a DIMM, complete the following steps:

Note: Remove or install DIMMs for one microprocessor at a time.


Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Read the documentation that comes with the DIMM.
Step 3. Remove the air baffle installed over the DIMM connector.

Chapter 7. Installing, removing, and replacing compute node components 821


Step 4. Locate the DIMM connectors (see “System-board connectors” on page 18). Determine in which
DIMM connector you want to install the DIMM.
Step 5. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
Lenovo Flex System chassis or any unpainted metal surface on any other grounded rack
component in the rack in which you are installing the DIMM for at least 2 seconds; then, remove the
DIMM from its package.

DIMM

Retaining
clip
V
2
1.

Step 6. Make sure that both retaining clips on the DIMM connector are in the open position.

Attention: To avoid breaking the retaining clips or damaging the DIMM connector, handle the clips
gently.

Note: The retaining clips for adjacent DIMM connectors of microprocessor one and
microprocessor two can not be open at the same time. Remove or install the DIMMs for each
microprocessor one at a time.

822 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Retaining
clip

Note: If necessary due to space constraints, you can use a pointed tool to open the retaining clips.
Place the tip of the tool in the recess on the top of the retaining clip; then, carefully rotate the
retaining clip away from the DIMM connector.
Step 7. Turn the DIMM so that the DIMM keys align correctly with the DIMM connector on the system
board.
Step 8. Press the DIMM into the DIMM connector. The retaining clips lock the DIMM into the connector.
Step 9. Make sure that the small tabs on the retaining clips engage the notches on the DIMM. If there is a
gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Press
the DIMM firmly into the connector, and then press the retaining clips toward the DIMM until the
tabs are fully seated. When the DIMM is correctly installed, the retaining clips are parallel to the
sides of the DIMM.

Chapter 7. Installing, removing, and replacing compute node components 823


Note: Retaining clips on the DIMM connectors must be in the closed position to install the air
baffles.
Step 10. Install the air baffle over the DIMM connector.

Attention: To maintain proper system cooling, do not operate the compute node without air baffles
installed over the DIMM connectors.

After you install the DIMM, complete the following steps:


1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).

Removing a hard disk drive backplane


Use this information to remove a hard disk drive backplane.

Before you remove the hard disk drive backplane, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

Note: Several different types of hard disk drive backplane can be installed in the compute node: all are
removed and installed in a similar manner. See the documentation that comes with an optional hard disk
drive backplane for device-specific information and information about removing other components that
might be included as part of the option. The hard disk drive backplane shown in the illustrations might differ
slightly from the backplane installed in your compute node.

To remove a hard disk drive backplane, complete the following steps.

Hard disk
drive backplane

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If an optional RAID adapter is installed that has a cable connected to the hard disk drive backplane,
disconnect the cable (see the documentation for your RAID adapter for additional information).
Step 3. Remove any hard disk drive bay fillers; then, pull the hard disk drives or solid state drive mounting
sleeves out slightly from the bays to disengage them from the backplane.
Step 4. Lift out the hard disk drive backplane.

824 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
If you are instructed to return the hard disk drive backplane, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Installing a hard disk drive backplane


Use this information to install a hard disk drive backplane.

Before you install a hard disk drive backplane, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

Notes:
• Several different types of hard disk drive backplane can be installed in the compute node: all are removed
and installed in a similar manner. The hard disk drive backplane shown in the illustrations might differ
slightly from the backplane installed in your compute node.
• See the documentation that comes with an optional hard disk drive backplane for device-specific
information and information about installing other components that might be included as part of the option
or about other components or modules that must be installed to use the option. For example, some
optional hard disk drive backplanes might require installation of a second microprocessor.

To install a hard disk drive backplane, complete the following steps.

Hard disk
drive backplane

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).

Important: If you are installing a hard disk drive backplane that uses a solid state drive mounting
sleeve, install the backplane before you install the mounting sleeve.

Note: All hard disk drive backplanes use the same connector on the system board; however, there
are two alignment slots in the hard disk drive cage to accommodate different backplane types.
Make sure that you align the backplane and system board connectors when inserting the
backplane in the hard disk drive cage.
Step 2. Align the backplane with the hard disk drive cage and the connector on the system board and
press the backplane into position until it is fully seated in the connector.
Step 3. If an optional RAID adapter is installed that has a cable that connects to the hard disk drive
backplane, connect the cable (see documentation for your RAID adapter for additional information).
Step 4. Insert the hot-swap hard disk drives, solid state drive mounting sleeves, and hard disk drive bay
fillers.

Chapter 7. Installing, removing, and replacing compute node components 825


After you install the hard disk drive backplane, complete the following steps:
1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).

Removing a hot-swap hard disk drive


Use this information to remove a hot-swap hard disk drive.

Before you remove a hot-swap hard disk drive, complete the following steps:

Note: For information about removing optional 1.8-inch hot-swap solid-state drives, see “Removing a 1.8-
inch solid state drive” on page 830.
1. Back up all important data before you make changes to hard disk drives.
2. Read “Safety” on page v and “Installation guidelines” on page 791.

To remove a hot-swap hard disk drive, complete the following steps.

Activity Error
LED LED
(green) (amber)
Release
latch

Hard disk
Drive drive
handle assembly Hard disk
drive bay filler

Step 1. Press the release latch (orange) on the hard disk drive to release the drive handle.
Step 2. Pull the release handle to remove the drive from the bay.

If you are instructed to return the hard disk drive, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing a hot-swap hard disk drive


Use this information to install a hot-swap hard disk drive.

Before you install the hot-swap hard disk drive, read “Safety” on page v and “Installation guidelines” on page
791.

The compute node has two SAS hard disk drive bays for installing hot-swap hard disk drives. One hard disk
drive might already be installed in the compute node. If the compute node is equipped with one hard disk
drive, you can install an additional drive. RAID level-0 (striping) can be configured on a compute node with a

826 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
single hard disk drive installed. A minimum of two disk drives of the same interface type must be installed to
implement and manage RAID level-1 (mirroring) arrays. See “Configuring a RAID array” on page 35 for
information about RAID configuration.

Note: For information about installing optional 1.8-inch hot-swap solid-state drives, see “Installing a 1.8-inch
solid state drive” on page 832.

To install a hot-swap hard disk drive or hard disk drive bay filler, complete the following steps.

Activity Error
LED LED
(green) (amber)
Release
latch

Hard disk
Drive drive
handle assembly Hard disk
drive bay filler

Step 1. Identify the hard disk drive bay in which you plan to install the hot-swap hard disk drive.
Step 2. If a hard disk drive bay filler is installed, remove it from the compute node by pulling the release
lever and sliding the filler away from the compute node.
Step 3. Touch the static-protective package that contains the hot-swap hard disk drive to any unpainted
metal surface on the Lenovo Flex System chassis or any unpainted metal surface on any other
grounded rack component; then, remove the hard disk drive from the package.
Step 4. Open the release lever on the hot-swap hard disk drive and slide the drive into the bay until it is
firmly seated in the connector.
Step 5. Lock the hot-swap hard disk drive into place by closing the release lever.
Step 6. Check the hard disk drive status LEDs to make sure that the hard disk drive is operating correctly.

See “Configuring a RAID array” on page 35 for information about SAS RAID configuration.

Removing a solid state drive mounting sleeve


Use this information to remove an optional solid state drive mounting sleeve.

The solid state drive mounting sleeve is required to install optional 1.8-inch hot-swap solid-state drives
(SSDs). Each mounting sleeve can hold up to two 1.8-inch hot-swap SSDs. When solid state drive mounting
sleeves are used, two sleeves are installed in the compute node.

Before you remove a solid state drive mounting sleeve, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.

Chapter 7. Installing, removing, and replacing compute node components 827


2. If the Lenovo Flex System x240 M5 compute node is installed in a chassis, remove it (see “Removing a
compute node from a chassis” on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward the left.

Note: There are two solid state drive mounting sleeves. The upper solid state drive mounting sleeve must be
removed first.

To remove the solid state drive mounting sleeves, complete the following steps.

Step 1. Remove the compute node cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the solid state drive mounting sleeves on the compute node.

828 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Solid state drive bay cover

Step 3. Remove the solid state drive bay cover.


Step 4. Remove any SSD disk drives (see “Removing a 1.8-inch solid state drive” on page 830).
Step 5. Press the tab at the front right side of the upper SSD mounting sleeve; then, press the top rear of
the upper solid state drive mounting sleeve froward, slide it away from the compute node, and
remove the sleeve from the bay.

Note: Use your finger nail or a flat-blade screwdriver to press the tab at the front right side of the
SSD mounting sleeve. It might be easier to press the tab if the bezel is removed.
Step 6. Press the tab at the front right side of the lower SSD mounting sleeve; then, press the top rear of
the lower solid state drive mounting sleeve froward, slide it away from the compute node, and
remove the sleeve from the bay.

Important: Do not pry against the hard disk drive backplane or its connectors when sliding the
lower SSD mounting sleeve forward.

If you are instructed to return a solid state drive mounting sleeve, follow all packaging instructions, and use
any packaging materials for shipping that are supplied to you.

If you are no longer planning to install SSD disk drives in the compute node, replace the hard disk drive
backplane and compute node bezel, and hard disk drives or fillers with the components that were originally
installed in the compute node. For information about replacing the hard disk drive backplane, see “Removing
a hard disk drive backplane” on page 824 and “Installing a hard disk drive backplane” on page 825. For
information about replacing the compute node bezel, see “Removing the bezel” on page 808 and “Installing
the bezel” on page 808.

Installing a solid state drive mounting sleeve


Use this information to install an optional solid state drive mounting sleeve.

The solid state drive mounting sleeve is required to install optional 1.8-inch hot-swap solid-state drives
(SSDs). Each mounting sleeve can hold up to two 1.8-inch hot-swap SSDs. When solid state drive mounting
sleeves are used, two sleeves are installed in the compute node.

Before you install a hot-swap hard disk drive, read “Safety” on page v and “Installation guidelines” on page
791.

To install a solid state drive mounting sleeve, complete the following steps.

Chapter 7. Installing, removing, and replacing compute node components 829


Solid-state drive
mounting sleeve

Solid state drive bay cover

Important: Installation of a solid state drive mounting sleeve requires installation of a compatible solid-state
drive backplane, bezel, and solid state drive bay cover.
Step 1. Remove the compute node cover (see “Removing the compute node cover” on page 799).
Step 2. Identify the hard disk drive bay in which you plan to install the solid state drive mounting sleeve.

Important: If you are installing a hard disk drive backplane that uses a solid state drive mounting
sleeve, install the backplane before you install the mounting sleeve (see “Installing a hard disk drive
backplane” on page 825).
Step 3. Touch the static-protective package that contains the solid state drive mounting sleeve to any
unpainted metal surface on the Lenovo Flex System chassis or any unpainted metal surface on any
other grounded rack component; then, remove the solid state drive mounting sleeve from the
package.
Step 4. Orient the solid state drive mounting sleeve so that the status LEDs are toward the left.
Step 5. Slide the solid state drive mounting sleeve into the bay until it is firmly seated in the connector.
Step 6. Install any SSD disk drives (see “Installing a 1.8-inch solid state drive” on page 832).
Step 7. Install the solid state drive bay cover.

Removing a 1.8-inch solid state drive


Use this information to remove a 1.8-inch hot-swap solid state drive (SSD). Solid state drives can be installed
in the compute node, only if an SSD enablement kit is installed.

Before you remove a hot-swap solid state drive, complete the following steps:
1. Back up all important data before you make changes to solid state drives.
2. Read “Safety” on page v and “Installation guidelines” on page 791.

To remove a hot-swap solid state drive, complete the following steps:

830 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Solid state drive bay cover

Step 1. Remove the solid state drive bay cover.

Drive tray
handle

Solid state
drive

Step 2. For the solid state drive that you want to remove, slide the release latch and rotate the loose end of
the drive tray handle away from the compute node.
Step 3. Pull forward on the drive tray handle to disengage the solid state drive; then, slide the solid state
drive out of the drive bay.

Chapter 7. Installing, removing, and replacing compute node components 831


Note: When you remove a drive from the compute node, consider labeling the drive to indicate the
drive bay from which the drive was removed so that you can install the drive back in to the same
drive bay.
Step 4. Close the drive tray handle and secure it with the latch.

Note: You might have to press the latch before you close the drive tray handle.

Solid state drive bay cover

Step 5. Orient the solid state drive bay cover so that the LED label is toward the left.
Step 6. Press the solid state drive bay cover into the front of the compute node until it is firmly seated.

If you are instructed to return the solid state drive, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing a 1.8-inch solid state drive


Use this information to install a 1.8-inch hot-swap solid state drive (SSD). Solid state drives can be installed
in both the upper and lower compute nodes, if an SSD mounting sleeve is installed.

You can install up to four 1.8-inch solid state drives (SSDs) in a compute node if an optional SSD mounting
sleeve is installed in the compute node. At least one 1.8-inch solid state drive must be installed in the SSD
mounting sleeve. The 1.8-inch solid-state drives used in the Lenovo Flex System x240 M5 compute node are
hot-swap drives.

RAID level-0 (striping) can be configured on a compute node with a single hard disk drive installed. A
minimum of two disk drives of the same interface type must be installed to implement and manage RAID
level-1 (mirroring) arrays. See “Configuring a RAID array” on page 35 for information about RAID
configuration. Additional RAID levels are supported if an optional RAID controller is installed in the compute
node.

Before you install a 1.8-inch hot-swap solid state drive, read “Safety” on page v and “Installation guidelines”
on page 791.

To install a 1.8-inch hot-swap solid state drive, complete the following steps:

832 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Solid state drive bay cover

Step 1. Remove the solid state drive bay cover.


Step 2. For the solid state drive that you want to install, slide the release latch and rotate the loose end of
the drive tray handle away from the compute node. Hook the recess on the drive tray handle on the
tab on the right side of the solid state drive mounting sleeve to hold the drive tray handle in the
open position.

Solid state
drive

Drive tray
handle

Chapter 7. Installing, removing, and replacing compute node components 833


Step 3. Touch the static-protective package that contains the solid state drive to any unpainted metal
surface on the chassis or any unpainted metal surface on any other grounded rack component;
then, remove the solid state drive from the package.
Step 4. Orient the solid state drive so that the label on the drive is facing up (solid state drive connector
contacts are facing down).

Note: There are no keys to prevent the drive from being inserted in the drive bay upside down. If
the drive is inserted upside down, it will not seat in the connector and you will not be able to fully
close the drive tray handle.
Step 5. Slide the solid state drive into the drive bay until it is firmly seated in the connector.
Step 6. Close the drive tray handle and secure it with the latch.

Note: You might have to press the latch before you close the drive tray handle.
Step 7. Repeat Step 3 step 3 on page 834 to Step 6 step 6 on page 834 for each solid state drive being
installed.

Solid state drive bay cover

Step 8. Orient the solid state drive bay cover so that the LED label is toward the left.
Step 9. Press the solid state drive bay cover into the front of the compute node until it is firmly seated.

See “Configuring a RAID array” on page 35 for information about RAID configuration.

Removing a ServeRAID M5215 controller


Use this information to remove a ServeRAID M5215 controller.

When the ServeRAID controller is removed, software RAID is not supported. The compute node does not
support downgrading to the software RAID function from the hardware RAID configuration.

Before you remove the ServeRAID M5215 controller, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in an Lenovo Flex System chassis, remove it (see “Removing a compute
node from a chassis” on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

The ServeRAID M5215 controller uses a specific hard disk drive backplane.
• If you are removing the ServeRAID M5215 option from your compute node, you need to remove both the
ServeRAID controller and its backplane, replacing the ServeRAID M5215 backplane with the hard disk
drive backplane that came with your compute node.

834 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
• If you are removing only the ServeRAID M5215 controller to replace it, there is no need to remove the
ServeRAID M5215 backplane.

To remove the ServeRAID M5215 controller, complete the following steps.

Note: For additional information about removing a ServeRAID M5215 controller, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.common.nav.doc/ServeRAID_M5215_IG.pdf.
Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If you are removing the ServeRAID M5215 controller and backplane, remove any storage drives and
hard disk drive bay fillers and set them aside on a static-protective surface. (see “Removing a hot-
swap hard disk drive” on page 826).

Note: Install storage drives and solid state drive mounting sleeves in the same bay locations as
from which they were removed.
Step 3. Locate the ServeRAID controller installed in the compute node.
Step 4. Remove the ServeRAID controller.

a. Lift and rotate the lever on the hard disk drive backplane to disengage the ServeRAID
controller from its connector.
b. Lift the ServeRAID controller and remove it from the compute node.
Step 5. Lift and remove ServeRAID hard disk drive backplane from the system-board assembly (see
“Removing a hard disk drive backplane” on page 824).

Chapter 7. Installing, removing, and replacing compute node components 835


If you are instructed to return the ServeRAID controller or the ServeRAID controller backplane, follow all
packaging instructions, and use any packaging materials for shipping that are supplied to you.

Installing a ServeRAID M5215 controller


Use this information to install a ServeRAID M5215 controller.

ServeRAID M5215 controller has an LSI 3108 SAS controller that supports RAID levels 0 and 1 when installed
in a Lenovo Flex System x240 M5 compute node. When an optional ServeRAID M5215 controller is installed
in the compute node, it overrides the hard disk drive controller that is on the compute node system board.

Before you install the ServeRAID M5215 controller, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in an Lenovo Flex System chassis, remove it (see “Removing a compute
node from a chassis” on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To install the ServeRAID M5215 controller, complete the following steps.

Notes:
• While replacing an adapter, backup or record your RAID configuration information beforehand if possible.
See the documentation for your RAID adapter for information and instructions. Documentation for
ServeRAID adapters can be downloaded from http://datacentersupport.lenovo.com.
• For additional information about installing a ServeRAID M5215 controller, see http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.common.nav.doc/ServeRAID_M5215_IG.pdf.
Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If a hard disk drive backplane is installed in the compute note that is not compatible with the
ServeRAID M5215 controller, remove it (see “Removing a hard disk drive backplane” on page 824).

836 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Note: All hard disk drive backplanes use the same connector on the system board; however, there
are two alignment slots in the hard disk drive cage to accommodate different backplane types.
Make sure that you align the backplane and system board connectors when inserting the
backplane in the hard disk drive cage.
Step 3. If you are installing both the ServeRAID M5215 controller and hard disk drive backplane, install the
ServeRAID M5215 hard disk drive backplane in the system-board assembly (see “Installing a hard
disk drive backplane” on page 825). The ServeRAID M5215 controller hard disk drive backplane
goes in the rear alignment slots on the hard disk drive cage.

Step 4. Touch the static-protective package that contains the ServeRAID controller to an unpainted metal
surface on any grounded rack component; then, remove the controller from the package.

Note: Make sure that the flash power module is installed in the ServeRAID controller before
installing the controller in the compute node (see http://flexsystem.lenovofiles.com/help/topic/com.
lenovo.acc.common.nav.doc/ServeRAID_M5215_IG.pdf for information and instructions.
Step 5. Locate the ServeRAID controller connector on the hard disk drive backplane.
Step 6. Orient the connector on the ServeRAID controller with the connector on the hard disk drive
backplane; then, press the controller into the connector.

Chapter 7. Installing, removing, and replacing compute node components 837


Step 7. Firmly press on the indicated locations to seat the ServeRAID controller.

Note: Install storage drives in the same bay locations as from which they were removed.
Step 8. Install any removed storage drives and hard disk drive bay fillers (see “Installing a hot-swap hard
disk drive” on page 826).
Step 9. Import your RAID configuration to the replacement ServeRAID adapter as a foreign configuration.
See https://download.lenovo.com/servers_pdf/ibm_serveraid_m_software_user_guide_11th_
edition.pdf for instructions.

After you install the ServeRAID M5215 controller, complete the following steps:
1. Install the cover on the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).
3. Configure the RAID array using the LSI Logic Configuration Utility program (see “Using the LSI Logic
Configuration Utility” on page 35).

Removing an interposer cable


Use this information to remove an interposer cable.

Before you remove the interposer cable, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

838 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
To remove an interposer cable, complete the following steps.

Note: Some expansion nodes require an interposer cable that might be part of the expansion node. See the
documentation that comes with your expansion node for additional information and instructions for removing
this type of interposer cable (see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.common.nav.
doc/expansion_blades.html).

Interposer cable

Alignment
pins

Expansion
cover

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the interposer connector (see “System-board connectors” on page 18).
Step 3. If an I/O expansion card is installed over the interposer connector, remove it (see “Removing an I/O
expansion adapter” on page 840).
Step 4. Lift the interposer cable from the connector and remove the cable from the compute node. You
might find it helpful to rock the cable connector back and forth, from front to rear, to disengage the
connector.

Important: Rocking the connector from side to side might damage the interposer connector.
Step 5. If necessary, install the I/O expansion card (see “Installing an I/O expansion adapter” on page 841).

If you are instructed to return the interposer cable, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing an interposer cable


Use this information to install an interposer cable.

Before you install an interposer cable, complete the following steps.

Note: Some expansion nodes require an interposer cable that might be part of the expansion node. See the
documentation that comes with your expansion node for additional information and instructions for installing
this type of interposer cable (see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.common.nav.
doc/expansion_blades.html).
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

Chapter 7. Installing, removing, and replacing compute node components 839


This component can be installed as an optional device or as a CRU. The installation procedure is the same
for the optional device and the CRU.

Two microprocessors must be installed for the compute node to support an interposer cable.

To install an interposer cable, complete the following steps:

Interposer cable

Alignment
pins

Expansion
cover

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the interposer connector (see “System-board connectors” on page 18).
Step 3. If an I/O expansion adapter is installed over the interposer connector, remove it (see “Removing an
I/O expansion adapter” on page 840).
Step 4. Touch the static-protective package that contains the interposer cable to any unpainted metal
surface on the Lenovo Flex System chassis or any unpainted metal surface on any other grounded
rack component; then, remove the interposer cable from the package.
Step 5. Remove the plastic cover from the interposer connector, if one is present.
Step 6. Orient the connector on the interposer cable with the interposer connector and alignment pins on
the system board; then, press the cable into the interposer connector.
Step 7. Firmly press on the indicated locations to seat the interposer cable.
Step 8. If necessary, install the I/O expansion adapter (see “Installing an I/O expansion adapter” on page
841).

After you install the interposer cable, complete the following steps:
1. See the documentation that comes with the optional device that attaches to the interposer cable to
complete the installation.
2. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).

Removing an I/O expansion adapter


Use this information to remove an I/O expansion adapter.

Before you remove the I/O expansion adapter, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).

840 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To remove an I/O expansion adapter, complete the following steps.

I/O expansion
adapter

Expansion Retention
cover clips

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the I/O expansion adapter connectors (see “System-board layouts” on page 18).
Step 3. Open the retention clips.
Step 4. Lift the I/O expansion adapter from the connector and remove the I/O expansion adapter from the
compute node. You might find it helpful to rock the adapter back and forth, from front to rear, to
disengage the adapter.

Important: Rocking the adapter from side to side might damage the I/O expansion adapter
connector.

If you are instructed to return the I/O expansion adapter, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Installing an I/O expansion adapter


Use this information to install an I/O expansion adapter.

Before you install an I/O expansion adapter, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

This component can be installed as an optional device or as a CRU. The installation procedure is the same
for the optional device and the CRU.

The optional Flex System PCIe Expansion Node supports additional PCIe adapters and I/O expansion
adapters to provide a cost-effective way for you to increase and customize the capabilities of the compute
node. For additional information, see http://flexsystem.lenovofiles.com/help/topic/com.lenovo.acc.pme.doc/
product_page.html.

Chapter 7. Installing, removing, and replacing compute node components 841


To install an I/O expansion adapter, complete the following steps:

I/O expansion
adapter

Expansion Retention
cover clips

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the I/O expansion connectors (see “System-board connectors” on page 18).
Step 3. Remove the expansion cover from the connector, if one is present.
Step 4. Touch the static-protective package that contains the expansion adapter to any unpainted metal
surface on the Lenovo Flex System chassis or any unpainted metal surface on any other grounded
rack component; then, remove the expansion adapter from the package.
Step 5. Open the retention clips.
Step 6. Orient the connector on the expansion adapter with the I/O expansion connector and alignment
pins on the system board; then, press the adapter into the I/O expansion connector.
Step 7. Firmly press on the indicated locations to seat the expansion adapter in the connector and over the
alignment pins.
Step 8. Close the retention clips.

After you install the I/O expansion adapter, complete the following steps:
1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).
3. See the documentation that comes with the expansion adapter for device-driver and configuration
information to complete the installation.

Removing the RFID tag


Use this information to remove the RFID tag from the front panel.

Before you remove the RFID tag, read “Safety” on page v and “Installation guidelines” on page 791.

To remove the RFID tag, complete the following steps.

842 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 1. If the RFID tag is still attached to its hinge, open the RFID tag.

Important: Use care when removing the RFID tag to avoid damaging the ID label plate.
Step 2. Use pliers to carefully grip the RFID hinge and gently pull and twist the base of the RFID tag from
the ID label plate on the front panel of the compute node. Hold the ID label plate in place on the
compute node front panel while removing the RFID tag.

If you are instructed to return the RFID tag, follow all packaging instructions, and use any packaging
materials for shipping that are supplied to you.

Installing the RFID tag


Use this information to install the RFID tag on the front panel.

Before you install the RFID tag, read “Safety” on page v and “Installation guidelines” on page 791.

To install the RFID tag, complete the following steps.

Chapter 7. Installing, removing, and replacing compute node components 843


Step 1. Make sure that the surface you are installing the tag on is thoroughly clean and dry.
Step 2. Open the RFID tag; then, remove the backing from the base of the RFID tag to expose the
adhesive.
Step 3. Position the RFID tag over the ID label on the front panel of the compute node.
Step 4. Press the RFID tag securely against the bezel and hold firmly in place for 30 seconds.

Notes:
• Allow 30 minutes before closing or opening the RFID tag.
• Allow 24 hours to achieve near maximum adhesion.

Removing the SD Media Adapter for System x


Use this information to remove an optional SD Media Adapter for System x (Adapter for SD Media or SD
adapter).

Before you remove the Adapter for SD Media, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.
4. Obtain a #1 Phillips screwdriver.

844 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
To remove the Adapter for SD Media, complete the following steps.

Thumbscrews

Thumbscrews

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If an I/O expansion adapter is installed over the Adapter for SD Media, remove it (see “Removing an
I/O expansion adapter” on page 840).
Step 3. Remove any SD cards that are installed in the Adapter for SD Media (see “Removing an SD card”
on page 847).
Step 4. Using a #1 Phillips screwdriver, loosen the two captive screws that secure the Adapter for SD
Media.
Step 5. Rotate the end of the Adapter for SD Media with the captive screws up; then, remove the adapter
from the compute node.

If you are instructed to return the Adapter for SD Media, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.

Installing the SD Media Adapter for System x


Use this information to install an optional SD Media Adapter for System x (Adapter for SD Media or SD
adapter).

Before you install the Adapter for SD Media, complete the following steps.

Important: If your SD adapter option comes with VMware vSphere ESXi software preloaded, you must make
configuration changes to your system UEFI before installing the SD adapter in your compute node. See the

Chapter 7. Installing, removing, and replacing compute node components 845


documentation that comes with the SD adapter and “Using the Setup utility” on page 24 for information and
instructions.
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.
4. Obtain a #1 Phillips screwdriver.

This component can be installed as an optional device or as a CRU. The installation procedure is the same
for the optional device and the CRU.

To install the Adapter for SD Media , complete the following steps:

Thumbscrews

Thumbscrews

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If an I/O expansion adapter or interposer cable is installed over the Adapter for SD Media location,
remove it (see “Removing an I/O expansion adapter” on page 840 or “Removing an interposer
cable” on page 838).

Note: If an Adapter for SD Media is installed in the compute node, you can not install an interposer
cable.
Step 3. Locate the Adapter for SD Media connector on the system board (see “System-board connectors”
on page 18).

846 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 4. Install the Adapter for SD Media in the notch on the adapter-retention assembly; then, rotate the
adapter into its connector on the system board. You might need to press firmly to seat the Adapter
for SD Media in the notch on the adapter-retention assembly to align the connectors.
Step 5. Using a #1 Phillips screwdriver, tighten the two captive screws to secure the adapter.

Attention: Make sure that the Adapter for SD Media is secure, but do not overtighten the screws to
avoid damaging the adapter.
Step 6. Install any SD cards in the connectors (see “Installing an SD card” on page 848).
Step 7. If you removed the I/O expansion adapter, install it (see “Installing an I/O expansion adapter” on
page 841).

After you install the Adapter for SD Media, complete the following steps:
1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).
3. See http://systemx.lenovofiles.com/help/topic/com.lenovo.sysx.server.doc/SD_Media_Adapter.pdf,
which comes with the option, for information about how to configure the Adapter for SD Media.

Removing an SD card
Use this information to remove an SD card.

Before you remove an SD card, complete the following steps:


1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

To remove an SD card, complete the following steps.

SD cards

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If an I/O expansion adapter is installed over the Adapter for SD Media, remove it (see “Removing an
I/O expansion adapter” on page 840).

Chapter 7. Installing, removing, and replacing compute node components 847


Step 3. Press the SD card further into its connector and release.
Step 4. Pull the SD card out of the connector. Most SD cards have a finger-nail slot at the top, rear edge to
make them easier to grasp.

Note: If you are unable to remove the SD card with the Adapter for SD media installed in the
compute node, remove the Adapter for SD media from the compute node (see “Removing the SD
Media Adapter for System x” on page 844).

If you are instructed to return an SD card, follow all packaging instructions, and use any packaging materials
for shipping that are supplied to you.

Installing an SD card
Use this information to install an SD card.

Before you install an SD card, complete the following steps:


1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

Note: Installing an SD card requires an optional Adapter for SD Media (RAID Adapter for SD Media ).

This component can be installed as an optional device or as a CRU. The installation procedure is the same
for the optional device and the CRU.

To install an SD card, complete the following steps.

SD cards

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If an I/O expansion adapter is installed over the Adapter for SD Media (RAID Adapter for SD Media
), remove it (see “Removing an I/O expansion adapter” on page 840).
Step 3. Locate the SD card connector on the Adapter for SD Media .

Important: The SD card must be installed in the correct orientation. If you force the SD card into
the connector upside down or backwards, you might damage the connector. See the
documentation that comes with the SD card for more information.

848 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 4. Hold the SD card with the arrow pointing toward the SD connector; then, carefully press the SD
card into the connector until it clicks into place.

Note: If you are unable to install an SD card with the Adapter for SD media installed in the compute
node, remove the Adapter for SD media from the compute node (see “Removing the SD Media
Adapter for System x” on page 844).

After you install an SD card, complete the following steps:


1. Install the cover onto the compute node (see “Installing the compute node cover” on page 801 for
instructions).
2. Install the compute node into the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).

Removing and replacing Tier 2 customer replaceable units (CRUs)


Use this information for removing and replacing Tier 2 CRUs.

You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of
warranty service that is designated for the compute node.

Removing a microprocessor and heat sink


Use this information to remove a microprocessor and heat sink.

Note: This procedure should be performed only by trained service technicians.

Before you remove the microprocessor and heat sink, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

The following notes describe information that you must consider when you remove a microprocessor:
• Each microprocessor socket must always contain a heat-sink filler or a microprocessor and heat sink. If
the compute node has only one microprocessor, it must be installed in microprocessor socket 1.
• Do not install the microprocessor socket dust cover, if it is available, when removing a microprocessor.
• The microprocessor installation tool might become worn after several uses. Make sure that the tool can
hold the microprocessor securely if you are reusing an existing microprocessor installation tool. Do not
return the tool with other parts that you are returning.
• If you are installing a second microprocessor, the option kit comes with a microprocessor installation tool
that you must use when you install a microprocessor. The microprocessor installation tool comes with the
replacement microprocessor installed on it and a cover over the microprocessor.
• If you are replacing a defective microprocessor, the CRU kit comes with one installation tool with the
replacement microprocessor installed on it and a cover over the microprocessor, and one empty
installation tool without a cover.
• If you are replacing a defective microprocessor, you must obtain the following for use during the
replacement procedure (see Chapter 5 “Parts listing, Types 9532 and 2951” on page 51).
– Alcohol wipes
– Thermal grease

Chapter 7. Installing, removing, and replacing compute node components 849


Attention:
• Remove and install only one microprocessor at a time. When removing or installing a microprocessor,
protect the other microprocessor socket with a microprocessor heat sink filler.
• Always use the microprocessor installation tool to remove or install a microprocessor. Failure to use the
microprocessor installation tool can damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets might require replacing the system board.

Note: Be sure to use the installation tool that comes with your microprocessor. The installation tool has two
settings for installing two different sizes of microprocessors. The settings that are marked on the tool are “L”
for smaller low core microprocessors, and “H” for larger high core microprocessors. The tool automatically
adjusts during use to the correct setting for your microprocessor.

To remove a microprocessor and heat sink, complete the following steps.


Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. Locate the microprocessor that is to be removed (see “System-board connectors” on page 18).
Step 3. Remove the heat sink.

Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal
material will contaminate it. If the thermal material becomes contaminated, see “Thermal grease”
on page 860.

Important: The heat sinks for microprocessor 1 and microprocessor 2 are not interchangeable. If
both heat sinks are being removed, label them so that they can be reinstalled on the correct
microprocessor.
a. Use a 5 mm (3/16-inch) nut driver to loosen the screw on one side of the heat sink to break the
seal with the microprocessor.
b. Use a 5 mm (3/16-inch) nut driver to loosen the screws on the heat sink, rotating each screw
two full turns until each screw is loose.
c. Gently pull the heat sink from the microprocessor.

Attention: Do not use any tools or sharp objects to lift the release levers on the microprocessor
socket. Doing so might result in permanent damage to the system board.
Step 4. Open the microprocessor socket release levers and retainer.

850 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Microprocessor
release lever

Microprocessor
release lever

a. Identify which release lever is labeled as the first release lever to open (labeled on the
microprocessor-retention assembly) and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.

Attention:
• Dropping the microprocessor during installation or removal can damage the contacts.
• Do not touch the connectors on the microprocessor and the microprocessor socket; handle the
microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil
from your skin, can cause connection failures between the contacts and the socket.
Step 5. Using the microprocessor installation tool, remove the microprocessor from the socket.
a. Select the empty installation tool and make sure that the handle is in the open position.

If the installation tool handle is not in the open position: 1) lift the interlock latch and hold it up
while you 2) twist the microprocessor installation tool handle counterclockwise to the open
position, and then release the interlock latch. The following illustration of the installation tool
shows the location of the interlock latch and counterclockwise rotation of the handle before
loading the microprocessor.

Chapter 7. Installing, removing, and replacing compute node components 851


b. Align the installation tool with the screws, as shown in the following graphic, and lower the
installation tool on the microprocessor. The installation tool rests flush on the socket only when
it is aligned correctly.

Installation tool

Microprocessor

c. Gently twist the handle of the installation tool clockwise until it locks in the “H” or “L” position,
depending on the size of microprocessor; then, lift the microprocessor out of the socket.

Handle

Installation tool

Microprocessor

852 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Installation tool

Microprocessor

Step 6. If you do not intend to install a microprocessor on the socket, close the microprocessor socket
retainer and release levers (first lever to close is labeled on the microprocessor-retention assembly);
then, install a heat sink filler on the microprocessor socket.

Attention: The pins on the socket are fragile. Any damage to the pins might require replacing the
system board.

If you are instructed to return the microprocessor and heat sink, follow all packaging instructions, and use
any packaging materials for shipping that are supplied to you.

Installing a microprocessor and heat sink


Use this information to install a microprocessor and heat sink.

Note: This procedure should be performed only by trained service technicians.

Before you install a microprocessor and heat sink, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the compute node on a flat, static-protective surface, orienting the compute node with the
bezel pointing toward you.

The following notes describe the type of microprocessor that the compute node supports and other
information that you must consider when you install a microprocessor:
• This component can be installed as an optional device or as a CRU. The installation procedure is the same
for the optional device and the CRU.
• The optional microprocessors that Lenovo supports are limited by the capacity and capability of the
compute node. Any microprocessors that you install must have the same specifications as the
microprocessors that came with the compute node.

Chapter 7. Installing, removing, and replacing compute node components 853


• Each microprocessor socket must always contain a heat-sink filler or a microprocessor and heat sink. If
the compute node has only one microprocessor, it must be installed in microprocessor socket 1.
• If you are installing a second microprocessor, make sure that the microprocessors are identical.
• Before you install a new microprocessor, download and install the most current level of UEFI code (see
“Updating firmware and device drivers” on page 21).
• When you install a second microprocessor, you might have to install additional memory or redistribute
memory across the DIMM connectors (see “Installing a DIMM ” on page 815).
• Installing microprocessor 2 enables DIMM connectors 13 through 24 and the expansion connector (see
“System-board connectors” on page 18). Microprocessor 2 is also required by some optional devices,
such as PCIe hard disk drives, that can be installed in the compute node (see documentation that comes
with the optional device for additional information and requirements).
• The microprocessor installation tool might become worn after several uses. Make sure that the tool can
hold the microprocessor securely if you are reusing an existing microprocessor installation tool. Do not
return the tool with other parts that you are returning.
• If you are installing a second microprocessor, the microprocessor option kit comes with a microprocessor
installation tool that you must use when you install a microprocessor. The microprocessor installation tool
comes with the replacement microprocessor installed on it and a cover over the microprocessor.
• If you are replacing a defective microprocessor, the CRU kit comes with one installation tool with the
replacement microprocessor installed on it and a cover over the microprocessor, and one empty
installation tool without a cover.
• If you are replacing a defective microprocessor, you must obtain the following for use during the
replacement procedure (see Chapter 5 “Parts listing, Types 9532 and 2951” on page 51).
– Alcohol wipes
– Thermal grease

Attention:
• Remove and install only one microprocessor at a time. When removing or installing a microprocessor,
protect the other microprocessor socket with a microprocessor heat sink filler.
• Always use the microprocessor installation tool to remove or install a microprocessor. Failure to use the
microprocessor installation tool can damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets might require replacing the system board.
• Different microprocessor types might require a different type of heat sink. To maintain adequate cooling,
make sure that you install the heat sink type specified for your microprocessor.

Note: Be sure to use the installation tool that comes with your microprocessor. The installation tool has two
settings for installing two different sizes of microprocessors. The settings that are marked on the tool are “L”
for smaller low core microprocessors, and “H” for larger high core microprocessors. The tool automatically
adjusts during use to the correct setting for your microprocessor.

854 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
To install a microprocessor and heat sink, complete the following steps.

Heat sink 2 Microprocessor


heat sink filler

Microprocessor 2
installed in Tool

Step 1. Remove the cover (see “Removing the compute node cover” on page 799).
Step 2. If you are not installing a new microprocessor and a new heat sink, remove the thermal grease from
the heat sink and microprocessor; then, apply new thermal grease before installation (see “Thermal
grease” on page 860).
Step 3. Remove the heat-sink filler, if one is present.

Attention:
• Do not use any tools or sharp objects to lift the locking levers on the microprocessor socket.
Doing so might result in permanent damage to the system board.
• Do not touch the connectors on the microprocessor socket. Contaminants on the
microprocessor contacts, such as oil from your skin, can cause connection failures between the
microprocessor contacts and the socket.
Step 4. Open the microprocessor socket release levers and retainer.

a. Identify which release lever is labeled as the first release lever to open (labeled on the
microprocessor-retention assembly) and open it.

Chapter 7. Installing, removing, and replacing compute node components 855


b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.
Step 5. Install the microprocessor in the microprocessor socket.
a. Touch the static-protective package that contains the new microprocessor tool assembly with
microprocessor to any unpainted on the compute node or any unpainted metal surface on any
other grounded rack component.

Attention: Dropping the microprocessor during installation or removal can damage the
contacts.
b. Open the packaging that contains the new microprocessor installation tool assembly and
carefully remove the installation tool assembly with microprocessor from the package.

Attention: Do not touch the connectors on the microprocessor and the microprocessor
socket; handle the microprocessor by the edges only. Contaminants on the microprocessor
contacts, such as oil from your skin, can cause connection failures between the
microprocessor contacts and the socket.
c. Release the sides of the cover and remove the cover from the installation tool. The
microprocessor is preinstalled on the installation tool.

Installation tool

Microprocessor

Cover

d. Align the installation tool with the microprocessor socket. The installation tool rests flush on
the socket only if it is properly aligned.

856 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
e. Twist the handle of the installation tool assembly counterclockwise until the microprocessor is
inserted into the socket, and lift the installation tool out of the socket.

Handle

Installation tool

Microprocessor

The following illustration shows the installation tool handle in the open position, ready for tool
removal.

Chapter 7. Installing, removing, and replacing compute node components 857


E5-x6xx
E5-x6xx v2

L
H

The following illustration shows removing the installation tool handle.

Attention:
• Do not press the microprocessor into the socket.
• Do not touch the thermal grease on the bottom of the heat sink or on top of the
microprocessor. Touching the thermal grease will contaminate it. If the thermal material
becomes contaminated, see “Thermal grease” on page 860
f. Remove the microprocessor protective dust cover, tape, or label from the surface of the
microprocessor socket, if one is present.

858 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Dust cover

Attention:
• Make sure that the microprocessor is aligned correctly in the socket before you try to close
the microprocessor retainer.
• Make sure that the dust cover is removed before you try to close the microprocessor
retainer.
Step 6. Close the microprocessor socket release retainer and levers.

Microprocessor
release lever

Microprocessor
release lever

a. Close the microprocessor retainer on the microprocessor socket.


b. Identify which release lever is labeled as the first release lever to close (labeled on the
microprocessor-retention assembly) and close it.
c. Close the second release lever on the microprocessor socket.

Attention:

Chapter 7. Installing, removing, and replacing compute node components 859


• If you are installing a new heat sink, do not set down the heat sink after you remove the
plastic cover.
• Do not touch the thermal material on the bottom of the heat sink. Touching the thermal
material will contaminate it. If the thermal material becomes contaminated, see “Thermal
grease” on page 860.

Important: The heat sinks for microprocessor 1 and microprocessor 2 are not
interchangeable. Make sure that you install each heat sink on the correct microprocessor. The
shorter heat sink installs on microprocessor 2 and the taller heat sink installs on
microprocessor 1.
Step 7. If you are installing a new heat sink, remove the plastic protective cover from the bottom of the heat
sink. If you are reinstalling a heat sink that you previously removed from the compute node, make
sure that the thermal material is still on the bottom of the heat sink and on the top of the
microprocessor.
a. Position the heat sink over the microprocessor. The a notch on the heat sink is keyed to a tab
on the light path diagnostics panel to assist with proper alignment.
b. Align and place the heat sink on top of the microprocessor in the retention bracket, thermal
material side down.
c. Press firmly on the heat sink.
d. Align the screws on the heat sink with the holes on the heat-sink retention module.
e. Using a 5 mm (3/16-inch) nut driver, start the first captive screw, as shown on the heat sink
label, and tighten it two full revolutions; then, press down on the opposite corner of the heat
sink with your finger and tighten the captive screw in that corner two full revolutions.
f. Press firmly on each of the captive screws and tighten them with a 5 mm (3/16-inch) nut driver,
alternating among the screws, as shown on the heat sink label, until they are tight. If possible,
each screw should be rotated two full rotations at a time. Repeat until the screws are tight. Do
not overtighten the screws by using excessive force. If you are using a torque wrench, tighten
the screws to 8 inch-pounds (in-lb) to 10 in-lb (0.9 Newton-meters (Nm) to 1.13 Nm). Refer to
the label on the heat sink for more information.

After you install a microprocessor and heat sink, complete the following steps:
1. Install the cover (see “Installing the compute node cover” on page 801).
2. Install the compute node in a Lenovo Flex System chassis (see “Installing a compute node in a chassis”
on page 793 for instructions).

Thermal grease
Use this information to determine the guidelines for using thermal grease on a heat sink and microprocessor.

The thermal grease must be replaced whenever the heat sink has been removed from the top of the
microprocessor and is going to be reused or when debris is found in the grease.

To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the
following steps:

Step 1. Place the heat-sink assembly on a clean work surface.


Step 2. Remove the cleaning pad from its package and unfold it completely.
Step 3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink.

Note: Make sure that all of the thermal grease is removed.

860 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then,
dispose of the cleaning pad after all of the thermal grease is removed.

0.02 mL of thermal
grease

Microprocessor

Step 5. Use the thermal-grease syringe to place nine uniformly spaced dots of 0.02 mL each on the top of
the microprocessor.

Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied, approximately half
(0.22 mL) of the grease will remain in the syringe.
Step 6. Continue with the microprocessor installation instructions in “Installing a microprocessor and heat
sink” on page 853.

Removing and replacing the system-board assembly


Use this information to remove and replace the system-board assembly.

Notes:
• This procedure should be performed only by trained service technicians.
• If possible, back up all compute node settings, including the settings for any options installed in the
compute node. You can backup and restore system settings using the Advanced Setup Utility (ASU) (see
https://support.lenovo.com/solutions/lnvo-asu for information and instructions).

Before you replace the system-board assembly, complete the following steps:
1. Read “Safety” on page v and “Installation guidelines” on page 791.
2. If the compute node is installed in a chassis, remove it (see “Removing a compute node from a chassis”
on page 792 for instructions).
3. Carefully lay the replacement system-board assembly (system board FRU) and the defective system-
board assembly (defective node) side-by-side on a flat, static-protective surface.
4. Obtain the following for use during the replacement procedure (see Chapter 5 “Parts listing, Types 9532
and 2951” on page 51).
• Alcohol wipes
• Thermal grease

Important: When you replace the system-board assembly, you must update the compute node with the
latest firmware or restore the preexisting firmware. Make sure that you have the latest firmware or a copy of
the preexisting firmware before you proceed. See “Updating firmware and device drivers” on page 21 for
more information.

Chapter 7. Installing, removing, and replacing compute node components 861


See “System-board layouts” on page 18 for more information about the locations of the connectors,
switches, and LEDs on the system board.

To remove and replace the system-board assembly, complete the following steps:

Important: To avoid damage when replacing a defective system-board assembly, transfer internal
components between the defective system-board assembly and the replacement system-board assembly
one at a time. Unless otherwise noted, install each internal component in the replacement system-board
assembly immediately after removing it from the defective system-board assembly.
Step 1. Remove any storage drives, optional drive components, and hard disk drive bay fillers from the
defective system-board assembly and set them aside on a static-protective surface. (see
“Removing a hot-swap hard disk drive” on page 826, “Removing a 1.8-inch solid state drive” on
page 830, or “Removing a solid state drive mounting sleeve” on page 827).
Step 2. Remove the storage drive bezel from the defective system-board assembly and immediately install
it on the replacement system-board assembly (see “Removing the bezel” on page 808 and
“Installing the bezel” on page 808).
Step 3. Remove the covers from both compute nodes (see “Removing the compute node cover” on page
799). Keep the cover that comes with the replacement system-board assembly for reference and
re-install it on the defective system-board assembly prior to returning the defective system-board
assembly.
Step 4. If a ServeRAID controller is installed in the defective system-board assembly, remove it and set it
aside on a static-protective surface. (see “Removing a ServeRAID M5215 controller” on page 834).

Important: If you are installing a hard disk drive backplane that uses a solid state drive mounting
sleeve, remove the mounting sleeve before you remove the backplane and install the backplane
before you install the mounting sleeve.
Step 5. Remove hard disk drive backplane from the defective system-board assembly and immediately
install it in the replacement system-board assembly (see “Removing a hard disk drive backplane”
on page 824 and “Installing a hard disk drive backplane” on page 825).

Notes:
• Install storage drives and solid state drive mounting sleeves in the same bay locations as from
which they were removed.
• Solid state drive mounting sleeves can be moved without removing the solid state drives inside
of them.
Step 6. Install any removed storage drives, optional drive components, and hard disk drive bay fillers into
the replacement system-board assembly (see “Installing a hot-swap hard disk drive” on page 826,
“Installing a solid state drive mounting sleeve” on page 829, or “Installing a 1.8-inch solid state
drive” on page 832)
Step 7. Remove the DIMM air baffles from defective system-board assembly and set them aside.

Attention:
• Remove and install only one microprocessor at a time.
• When removing or installing a microprocessor, protect the other microprocessor socket with a
microprocessor heat sink filler.
• When transferring a microprocessor to a replacement system-board assembly, install the
microprocessor heat sink filler in the defective system-board assembly immediately after
installing the microprocessor in the replacement system-board assembly.
Step 8. Transfer microprocessor 1 (rear microprocessor) and its heat sink from the defective system-board
assembly to the replacement system-board assembly. Use the microprocessor installation tool that
comes with the replacement system-board assembly to remove the microprocessor from the

862 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
defective system-board assembly and install it immediately in the replacement system-board
assembly.
a. Remove the heat sink from the microprocessor on the defective system-board assembly and
set it aside, thermal material side up, on a static-protective surface.

Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the
thermal material will contaminate it. If the thermal material becomes contaminated, see
“Thermal grease” on page 860.

Important: The heat sinks for microprocessor 1 and microprocessor 2 are not
interchangeable. If both heat sinks are being removed, label them so that they can be
reinstalled on the correct microprocessor.
1. Use a 5 mm (3/16-inch) nut driver to loosen the screw on one side of the heat sink to break
the seal with the microprocessor.
2. Use a 5 mm (3/16-inch) nut driver to loosen the screws on the heat sink, rotating each
screw two full turns until each screw is loose.
3. Gently pull the heat sink from the microprocessor.
b. Open the microprocessor socket release levers and retainer on the defective system-board
assembly.

Attention: Do not use any tools or sharp objects to lift the release levers on the
microprocessor socket. Doing so might result in permanent damage to the system board.

Microprocessor
release lever

Microprocessor
release lever

1. Identify which release lever is labeled as the first release lever to open (labeled on the
microprocessor-retention assembly) and open it.
2. Open the second release lever on the microprocessor socket.
3. Open the microprocessor retainer.
c. Remove the heat-sink filler on the replacement system-board assembly and set it aside.

Attention: Do not use any tools or sharp objects to lift the release levers on the
microprocessor socket. Doing so might result in permanent damage to the system board.
d. Open the microprocessor socket release levers and retainer on the replacement system-board
assembly.

Chapter 7. Installing, removing, and replacing compute node components 863


1. Identify which release lever is labeled as the first release lever to open (labeled on the
microprocessor-retention assembly) and open it.
2. Open the second release lever on the microprocessor socket.
3. Open the microprocessor retainer.
e. Using the microprocessor installation tool, remove the microprocessor from the socket on the
defective system-board assembly.

Attention:
• Dropping the microprocessor during installation or removal can damage the contacts.
• Do not touch the connectors on the microprocessor and the microprocessor socket; handle
the microprocessor by the edges only. Contaminants on the microprocessor contacts, such
as oil from your skin, can cause connection failures between the contacts and the socket.
1. Select the empty installation tool and make sure that the handle is in the open position. If
the installation tool handle is not in the open position: 1) lift the interlock latch and hold it
up while you 2) twist the microprocessor installation tool handle counterclockwise to the
open position, and then release the interlock latch. The following illustration of the
installation tool shows the location of the interlock latch and counterclockwise rotation of
the handle before loading the microprocessor.

864 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
2. Align the installation tool with the screws, as shown in the following graphic, and lower the
installation tool on the microprocessor. The installation tool rests flush on the socket only
when it is aligned correctly.

Installation tool

Microprocessor

3. Gently twist the handle of the installation tool clockwise until it locks in the “H” or “L”
position, depending on the size of microprocessor; then, lift the microprocessor out of the
socket.

Handle

Installation tool

Microprocessor

Chapter 7. Installing, removing, and replacing compute node components 865


Installation tool

Microprocessor

f. Install the microprocessor in the microprocessor socket on the replacement system-board


assembly.

Attention: Do not press the microprocessor into the socket.


1. Align the installation tool with the microprocessor socket on the replacement system-
board assembly. The installation tool rests flush on the socket only if it is properly aligned.

2. Twist the handle of the installation tool assembly counterclockwise until the
microprocessor is inserted into the socket, and lift the installation tool out of the socket.

866 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Handle

Installation tool

Microprocessor

The following illustration shows the installation tool handle in the open position, ready for
tool removal.

E5-x6xx
E5-x6xx v2
L
H

The following illustration shows removing the installation tool handle.

Chapter 7. Installing, removing, and replacing compute node components 867


g. Close the microprocessor socket release retainer and levers on the replacement system-board
assembly.

Attention: Make sure that the microprocessor is aligned correctly in the socket before you try
to close the microprocessor retainer.

Microprocessor
release lever

Microprocessor
release lever

1. Close the microprocessor retainer on the microprocessor socket.


2. Identify which release lever is labeled as the first release lever to close (labeled on the
microprocessor-retention assembly) and close it.
3. Close the second release lever on the microprocessor socket.

868 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
h. Close the microprocessor socket release retainer and levers on the defective system-board
assembly.

Microprocessor
release lever

Microprocessor
release lever

1. Close the microprocessor retainer on the microprocessor socket.


2. Identify which release lever is labeled as the first release lever to close (labeled on the
microprocessor-retention assembly) and close it.
3. Close the second release lever on the microprocessor socket.
i. Install the heat-sink filler that you removed from the replacement system-board assembly on
the defective system-board assembly.
j. Install the heat-sink that you removed from the defective system-board assembly on the
replacement system-board assembly.

Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the
thermal material will contaminate it. If the thermal material becomes contaminated, see
“Thermal grease” on page 860.

Important: The heat sinks for microprocessor 1 and microprocessor 2 are not
interchangeable. Make sure that you install each heat sink on the correct microprocessor. The
shorter heat sink installs on microprocessor 2 and the taller heat sink installs on
microprocessor 1.
1. Make sure that the thermal material is still on the bottom of the heat sink and on the top of
the microprocessor.
2. Position the heat sink over the microprocessor. The a notch on the heat sink is keyed to a
tab on the light path diagnostics panel to assist with proper alignment.
3. Align and place the heat sink on top of the microprocessor in the retention bracket,
thermal material side down.
4. Press firmly on the heat sink.
5. Align the screws on the heat sink with the holes on the heat-sink retention module.
6. Using a 5 mm (3/16-inch) nut driver, start the first captive screw, as shown on the heat
sink label, and tighten it two full revolutions; then, press down on the opposite corner of
the heat sink with your finger and tighten the captive screw in that corner two full
revolutions.

Chapter 7. Installing, removing, and replacing compute node components 869


7. Press firmly on each of the captive screws and tighten them with a 5 mm (3/16-inch) nut
driver, alternating among the screws, as shown on the heat sink label, until they are tight.
If possible, each screw should be rotated two full rotations at a time. Repeat until the
screws are tight. Do not overtighten the screws by using excessive force. If you are using
a torque wrench, tighten the screws to 8 inch-pounds (in-lb) to 10 in-lb (0.9 Newton-
meters (Nm) to 1.13 Nm). Refer to the label on the heat sink for more information.
Step 9. Repeat Step 8 the previous step on page 862 for microprocessor 2 (front microprocessor), if one is
installed.
Step 10. Remove all of the installed components in the following list from the defective system-board
assembly; then, immediately install them on the replacement system-board assembly:
• DIMMs. See “Removing a DIMM” on page 813 and “Installing a DIMM ” on page 815.
• I/O expansion adapters and other optional components. See procedures such as:
– “Removing the SD Media Adapter for System x” on page 844 and “Installing the SD Media
Adapter for System x” on page 845

Note: Install the optional Adapter for SD Media before installing any optional I/O expansion
adapters.
– “Removing an I/O expansion adapter” on page 840 and “Installing an I/O expansion adapter”
on page 841
– “Removing an interposer cable” on page 838 and “Installing an interposer cable” on page
839
Step 11. If a ServeRAID controller was removed from the defective system-board assembly, install it in the
replacement system-board assembly (see “Installing a ServeRAID M5215 controller” on page 836).
Step 12. Install the DIMM air baffles in the replacement system-board assembly. The DIMM air baffles are
required to maintain system cooling.

Note: Retaining clips on the DIMM connectors must be in the closed position to install the air
baffles.
Step 13. Install the cover that you removed from the original (defective) system-board assembly onto the
replacement system-board assembly (see “Installing the compute node cover” on page 801 for
instructions).

Important: The heat sink fillers protect the microprocessor socket from potential damage during
shipping.
Step 14. Make sure that both microprocessor sockets on defective system-board assembly have heat sink
fillers installed; then, install the cover that came with the replacement system-board assembly onto
the defective system-board assembly (see “Installing the compute node cover” on page 801 for
instructions).

Note: Retention clips that secure the I/O expansion adapters must be in the closed position to
install the cover.
Step 15. If a blank ID label plate is on the replacement system-board assembly, remove it and discard (see
“Removing the ID label plate” on page 809).
Step 16. Remove the ID label plate that has machine type and serial number information from the front panel
of the defective system-board assembly and immediately install it on the replacement system-
board assembly (see “Removing the ID label plate” on page 809 and “Installing the ID label plate”
on page 810).

Note: If your compute node has an RFID tag, it is already attached to the ID label plate.

870 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Step 17. The replacement system-board assembly comes with a Repair Identification (RID) tag. Using a fine
tip indelible ink pen, transfer the machine type and serial number from the defective system-board
assembly to the label on the Repair Identification tag; then, place the tag in the recessed area 1 on
the bottom of replacement system-board assembly.

After you transfer components to the replacement system-board assembly, complete the following steps:
1. Install the compute node in the chassis (see “Installing a compute node in a chassis” on page 793 for
instructions).
2. Use the CMM Web Interface to restore the IP address of the compute node IMM. See http://flexsystem.
lenovofiles.com/help/topic/com.lenovo.acc.cmm.doc/cmm_ug_startwebinterface.html for more
information.

Note: If you configured static IP addresses, you will not be able to access the node remotely or from a
management device until the IP address of the IMM is restored.
3. Reactivate any Features on Demand features. Instructions for automating the activation of features and
installing activation keys is in the Lenovo Features on Demand Users Guide. To download the document,
go to https://fod.lenovo.com/lkms, log in, and click Help.

Chapter 7. Installing, removing, and replacing compute node components 871


4. Update the Universally Unique Identifier (UUID) and DMI/SMBIOS data with new vital product data
(VPD). Use the Advanced Settings Utility to update the UUID and DMI/SMBIOS data (see “Updating the
Universally Unique Identifier (UUID) and DMI/SMBIOS data with vital product data” on page 31).
5. Update the compute node with the latest firmware or restore the preexisting firmware (see “Updating
firmware and device drivers” on page 21 for more information).

If you are instructed to return the defective system-board assembly, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.

Important: Make sure that both heat-sink fillers are installed on the defective system-board assembly that
you are returning, prior to shipment. Use the heat-sink fillers that were removed from the replacement
system-board assembly when you installed the microprocessors. Do not install the microprocessor socket
dust covers in the defective system-board assembly that you are returning.

872 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information about Lenovo products, you
will find a wide variety of sources available from Lenovo to assist you.

Use this information to obtain additional information about Lenovo and Lenovo products, and determine
what to do if you experience a problem with your Lenovo system or optional device.

Note: This section includes references to IBM web sites and information about obtaining service. IBM is
Lenovo's preferred service provider for the System x, Flex System, and NeXtScale System products.

Before you call


Before you call, make sure that you have taken these steps to try to solve the problem yourself.

If you believe that you require warranty service for your Lenovo product, the service technicians will be able
to assist you more efficiently if you prepare before you call.
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Check for updated software, firmware, and operating-system device drivers for your Lenovo product. The
Lenovo Warranty terms and conditions state that you, the owner of the Lenovo product, are responsible
for maintaining and updating all software and firmware for the product (unless it is covered by an
additional maintenance contract). Your service technician will request that you upgrade your software and
firmware if the problem has a documented solution within a software upgrade.
• If you have installed new hardware or software in your environment, check http://www.lenovo.com/
serverproven/ to make sure that the hardware and software is supported by your product.
• Go to https://support.lenovo.com to check for information to help you solve the problem.
• Gather the following information to provide to the service technician. This data will help the service
technician quickly provide a solution to your problem and ensure that you receive the level of service for
which you might have contracted.
– Hardware and Software Maintenance agreement contract numbers, if applicable
– Machine type number (Lenovo 4-digit machine identifier)
– Model number
– Serial number
– Current system UEFI and firmware levels
– Other pertinent information such as error messages and logs
• Go to https://www-947.ibm.com/support/servicerequest/Home.action to submit an Electronic Service
Request. Submitting an Electronic Service Request will start the process of determining a solution to your
problem by making the pertinent information available to the service technicians. The IBM service
technicians can start working on your solution as soon as you have completed and submitted an
Electronic Service Request.

You can solve many problems without outside assistance by following the troubleshooting procedures that
Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see documentation for the operating system
or program.

© Copyright Lenovo 2014, 2017 873


Using the documentation
Information about your Lenovo system and preinstalled software, if any, or optional device is available in the
product documentation. That documentation can include printed documents, online documents, readme
files, and help files.

See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to https://support.lenovo.com.

Getting help and information from the World Wide Web


Up-to-date information about Lenovo products and support is available on the World Wide Web.

On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support is available at https://support.lenovo.com. The most current version of the product documentation is
available in the following product-specific Information Centers:
Flex System products: http://flexsystem.lenovofiles.com/help/index.jsp
System x products: http://systemx.lenovofiles.com/help/index.jsp
NeXtScale System products: http://nextscale.lenovofiles.com/help/index.jsp

How to send DSA data


You can use the Enhanced Customer Data Repository to send diagnostic data to IBM.

Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ecurep/
terms.html.

You can use any of the following methods to send diagnostic data:
• Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html
• Standard upload with the system serial number: http://www.ecurep.ibm.com/app/upload_hw
• Secure upload: http://www.ibm.com/de/support/ecurep/send_http.html#secure
• Secure upload with the system serial number: https://www.ecurep.ibm.com/app/upload_hw

Creating a personalized support web page


You can create a personalized support web page by identifying Lenovo products that are of interest to you.

To create a personalized support web page, go to https://support.lenovo.com. From this personalized page,
you can subscribe to weekly email notifications about new technical documents, search for information and
downloads, and access various administrative services.

Software service and support


Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.

874 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
For more information about Support Line and other IBM services, see http://www.ibm.com/services or see
https://datacentersupport.lenovo.com/us/en/supportphonelist for support telephone numbers. In the U.S.
and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support


IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.

You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/us/en/serviceprovider
and click Business Partner Locator. For IBM support telephone numbers, see https://datacentersupport.
lenovo.com/us/en/supportphonelist. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Taiwan product service


Use this information to contact product service for Taiwan.

Appendix A. Getting help and technical assistance 875


876 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area.

Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time without notice.

The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

© Copyright Lenovo 2014, 2017 877


Trademarks
Lenovo, the Lenovo logo, Flex System, System x, NeXtScale System, and x Architecture are trademarks of
Lenovo in the United States, other countries, or both.

Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.

Internet Explorer, Microsoft, and Windows are trademarks of the Microsoft group of companies.

Linux is a registered trademark of Linus Torvalds.

Other company, product, or service names may be trademarks or service marks of others.

Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors also affect
application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and
GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and
population of all hard-disk-drive bays with the largest currently supported drives that are available from
Lenovo.

Maximum memory might require replacement of the standard memory with an optional memory module.

Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore, a
solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device
that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official
Published Specifications for the device.

Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the
non-Lenovo products is provided by the third party, not Lenovo.

Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.

Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/
recycling.

878 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Particulate contamination
Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in
combination with other environmental factors such as humidity or temperature might pose a risk to the
device that is described in this document.

Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature or
moisture content of the air, can influence the impact of particulates or environmental corrosives and gaseous
contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts
on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.

Table 18. Limits for particulates and gases

Contaminant Limits
Particulate
• The room air must be continuously filtered with 40% atmospheric dust spot efficiency (MERV
9) according to ASHRAE Standard 52.21.
• Air that enters a data center must be filtered to 99.97% efficiency or greater, using high-
efficiency particulate air (HEPA) filters that meet MIL-STD-282.
• The deliquescent relative humidity of the particulate contamination must be more than 60%2.
• The room must be free of conductive contamination such as zinc whiskers.
Gaseous
• Copper: Class G1 as per ANSI/ISA 71.04-19853
• Silver: Corrosion rate of less than 300 Å in 30 days

1ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by
Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
2The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
enough water to become wet and promote ionic conduction.
3ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.

Telecommunication regulatory statement


This product may not be certified in your country for connection by any means whatsoever to interfaces of
public telecommunications networks. Further certification may be required by law prior to making any such
connection. Contact a Lenovo representative or reseller for any questions.

Appendix B. Notices 879


Electronic emission notices
When you attach a monitor to the equipment, you must use the designated monitor cable and any
interference suppression devices that are supplied with the monitor.

Federal Communications Commission (FCC) statement


Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case the user will be required to correct the
interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that might cause undesired operation.

Industry Canada Class A emission compliance statement


This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada


Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement


Attention: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Declaración de conformidad de las directivas de EMC de la Unión


Europea
This product is in conformity with the protection requirements of EU Council Directive 2014/30/EU on the
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the installation of option cards from other manufacturers.

This product has been tested and found to comply with the limits for Class A equipment according to
European Standards harmonized in the Directives in compliance. The limits for Class A equipment were
derived for commercial and industrial environments to provide reasonable protection against interference
with licensed communication equipment.

Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

880 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Germany Class A statement


Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur
Elektromagnetischen Verträglichkeit

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur


Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-
Richtlinie 2014/30/EU zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in
den EU-Mitgliedsstaaten und hält die Grenzwerte der Klasse A der Norm gemäß Richtlinie.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses
Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG
(früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EU-
Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit


von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische
Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse A.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN
55024 und EN 55032 Klasse A.

Nach der EN 55032: „Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.“

Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4). Dieses Genehmigungsverfahren
ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.

Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern
angegeben, zu installieren und zu betreiben.

Appendix B. Notices 881


Japanese electromagnetic compatibility statements

Japan VCCI Class A statement

This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI). If
this equipment is used in a domestic environment, radio interference may occur, in which case the user may
be required to take corrective actions.

Japanese Electrical Appliance and Material Safety Law statement (for detachable AC power cord)

JEITA harmonics guideline - Japanese Statement for AC power consumption (W)

Korea Communications Commission (KCC) statement

This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay
attention to it. This is for any areas other than home.

Russia Electromagnetic Interference (EMI) Class A statement

882 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
People's Republic of China Class A electronic emission statement

Taiwan Class A compliance statement

Appendix B. Notices 883


Taiwan BSMI RoHS declaration

884 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Index
1.8-inch drive returning 792
installing 832 system board 18
removing 830 compute node
installing 793
parts list 51
removing 792
A compute node cover
installing 801
accessing the IMM2 41
removing 799
activity LED 12
compute node start problems 769
Adapter for SD Media
configuration
installing 845
minimum 815
removing 844
updating 792
adapter-retention assembly
configuration summary, viewing 43
installing 806
configuring
removing 805
compute node 23
adapters and UEFI drivers, Setup utility 24
LAN over USB manually 47
Advanced Settings Utility (ASU) 31
RAID array 35
array, RAID 832
configuring a RAID array 35
array, SAS 826
connectivity problems 769
assistance, getting 873
connectors, system board 18
Attention notice, meaning 3
console breakout cable 16
Australia Class A statement 880
consumable and structural parts, removing and replacing 795
contamination, particulate and gaseous 879
controller
B memory 6
video 6
bezel cover
installing 808 installing 801
removing 808 removing 799
boot manager, Setup utility 24 creating a personalized support web page 874
Boot Selection Menu program 31 CRUs, Tier 1, removing and replacing 805
Brocade documentation 3 CRUs, Tier 2, removing and replacing 849
button, power 12 custom support web page 874

C D
Canada Class A electronic emission statement 880 Danger notice, meaning 3
Cannot communicate with the CMM 770 Declaración de conformidad de las directivas de EMC de
Cannot communicate with the I/O module 770 la Unión Europea 880
Cannot communicate with the management node 769 defective node 861
cannot connect to the data network during initial setup, device drivers, updating 21
troubleshooting 771 device, returning 792
Cannot log in to the CMM 772 devices and I/O ports, Setup utility 24
Cannot log in to the I/O module 773 diagnostic tools 63
Cannot log in to the management node 772 DIMM
Cannot log in, troubleshooting 772 installing 815
Cannot ping the CMM, troubleshooting 773 removing 813
Cannot ping the I/O module, troubleshooting 775 DIMM connectors 18
Cannot ping the management node, troubleshooting 776, 779 disabling LAN over USB interface 47
Caution notice, meaning 3 DMI/SMBIOS data, updating
chassis bulkhead locally: keyboard controller style 32
installing 799 locally: LAN over USB 32
removing 798 remotely over a LAN 34
chassis management module 6 documentation
chassis, support for 1 using 874
check log LED 12 documentation, Brocade 3
China Class A electronic emission statement 883 documentation, related 2
Class A electronic emission notice 880 drive
CMM cannot ping the CMM 774 option, SAS 826
CMOS battery 18 DSA
installing 812 editions 69
removing 811 portable 69
collecting service data 789 preboot 69
commands on USB interface preference, Setup utility 24 running 69
components text messages 70
compute node , removing and replacing 791 viewing test results 70
illustrated 11

© Copyright Lenovo 2014, 2017 885


DSA diagnostics hard disk drive backplane
overview 68 installing 825
DSA log 206 removing 824
DSA, sending data 874 hard disk drive cage
Dynamic system analysis diagnostics installing 804
DSA 68 removing 803
hard disk drives
hot swap, installing 826
specifications 6
E support 6
hardware service and support telephone numbers 875
electronic emission Class A notice 880
HDD backplane connector 18
Electronic Service Agent (ESA) 789
heat sink
error codes 206
installing 853
IMM 206
removing 849
IMM2 206
thermal grease 860
UEFI diagnostic codes 744
help
error symptoms
from the World Wide Web 874
hard disk drive 782
from World Wide Web 874
software 788
sending diagnostic data 874
errors
sources of 873
connectivity 769
host compute node startup sequence, changing 43
memory 784
hot-swap hard disk device
observable problems 784
SAS hard disk drive 826
software 788
hot-swap hard disk drive
event log
installing 826
IMM2 66
removing 826
viewing without restarting compute node 67
hot-swap hard disk drive backplane
event logs 206
installing 825
removing 824
hot-swap hard disk drive cage
F removing 803

fabric connector
location 18
fault LED 12 I
FCC Class A notice 880
ID label plate
features
installing 810
ServerGuide 38
removing 809
Features on Demand 36
identification label plate
features, compute node 6
installing 810
filler, node bay 793
removing 809
finding the UEFI diagnostic code 745
identify LED 12
firmware
IMM2
recovering from update failure 22
accessing 47
updating 21
action descriptions 43
first-failure data capture (FFDA) 789
clearing the system event log 24
Force legacy video on boot, Setup utility 24
IP addresses, LAN over USB 47
front handle
MAC address and hostname 41
installing 802
network access tag 41
removing 802
reset to defaults 24
front panel
Setup utility 24
installing 796
system event log, viewing through Setup utility 66
removing 795
using 41
viewing from Setup utility 66
viewing the system event log 24
G Important notice, meaning 3
important notices 878
gaseous contamination 879 information center 874
Germany Class A statement 881 install DSA 68
guidelines installation guidelines 791
installation 791 installing
system reliability 791 1.8-inch drive 832
bezel 808
compute node 793
front panel 796
H hot-swap hard disk drives 826
handle, front ID label plate 810
installing 802 identification label plate 810
removing 802 optional devices 791
hard disk drive RFID tag 843
problems 782 SAS hard disk drive 826
specifications 6 solid state drive mounting sleeve 829
support 6 installing an optional device 791

886 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
installing DSA 68 memory module
integrated management module installing 815
IMM2 24 removing 813
intermittent connectivity problems 783 specifications 6
intermittent problems 783 memory problems 784
interposer cable memory, Setup utility 24
installing 839 messages
removing 838 IMM 206
I/O expansion adapter UEFI diagnostic codes 744
installing 841 microprocessor
removing 840 installing 853
I/O expansion connectors 18 removing 849
IP addresses, LAN over USB 47 thermal grease 860
microprocessor connector 18
minimum configuration 815
Multiple nodes cannot ping the CMM 774
J Multiple nodes cannot ping the I/O module 776
Multiple nodes cannot ping the management node 777, 779–
Japanese electromagnetic compatibility statements 882
780, 782
jumpers, system board 19
Multiple nodes cannot ping the management node in a
different chassis 778, 781
multiple nodes do not power on 787
K
KCS address, IMM2 47
keyboard controller style address, IMM2 47 N
Korea Class A electronic emission statement 882
network access tag 41
network configuration, Setup utility 24
network, Setup utility 24
L New Zealand Class A statement 880
node bay filler 793
LAN over USB NOS installation
configuring manually 47 without ServerGuide 39
conflicts 47 notes, important 878
disabling interface 47 notices 877
IP addresses 47 electronic emission 880
Linux driver installation 49 FCC, Class A 880
resolving conflicts 47 nx boot failure 30
Windows driver installation 48
LEDs
activity 12
check log 12 O
CMOS battery error 18
observable problems 784
DIMMs 18
one compute node experiences a sudden loss of network
fault 12
(Ethernet) connectivity 771
identify 12
one compute node is unable to connect to the data
I/O expansion adapter 18
network during initial setup 771
microprocessor 18
one or more compute nodes is unable to communicate
power 12
with SAN 770
SAS backplane 18
operating modes, Setup utility 24
system board 18
operating system
viewing 63
installing 37–38
legacy support, Setup utility 24
operating system installation
legacy Thunk support, Setup utility 24
with ServerGuide 39
Lenovo Flex System x240 M5 compute node
optional device and replaceable component installation
specifications 4
problems 786
Lenovo XClarity Administrator 9
optional devices, installing 791
light path diagnostics 63
light path diagnostics panel 18
light path diagnostics, viewing 63
Linux driver, LAN over USB 49
load-sharing
P
power throttling 6 particulate contamination 879
Logic Configuration Utility, LSI 35 parts listing 51
LSI Logic Configuration Utility 35 People's Republic of China Class A electronic emission
statement 883
performance problems 786
POST
M event viewer 24
POST event log 206
MAC address 41
POST watchdog timer, Setup utility 24
MAC address label 41
power
major components
throttling 6
system board 11
power button 12
memory mirroring 815

© Copyright Lenovo 2014, 2017 887


power LED 12 safety statements v–vi
power-on problems 787 SAS array, type supported 826
compute node does not power off 788 SAS hard disk drive
single node does not power on 787 hot-swap hard disk device 826
power, Setup utility 24 installing 826
preboot DSA 68 SAS ID address 41
problems 771 SCSI 826
compute node start 769 SD adapter
connectivity 769 installing 845
hard disk drive 782 removing 844
intermittent 783 SD card
intermittent connectivity 783 installing 848
memory 784 removing 847
multiple nodes do not power on 787 SD Media Adapter for System x
observable problems 784 installing 845
optional device and replaceable component installation 786 removing 844
performance 786 sending diagnostic data 874
power-on 787 Serial Attached SCSI (SAS)
compute node does not power off 788 hot-swap hard disk drive
single node does not power on 787 installing 826
software 788 removing 826
undetermined 788 ServeRAID controller
processors, Setup utility 24 installing 836
product service, Taiwan 875 removing 834
publications, Brocade 3 ServerGuide
publications, related 2 features 38
PXE Boot Agent 43 using to install operating system 39
PXE boot protocol, setting 30 ServerGuide CD 6
service and support
before you call 873
hardware 875
Q software 874
Service and Support Manager 789
QR code 1, 6, 51
service bulletins 63
quick response code 1, 6, 51
setting the PXE boot protocol 30
Setup utility 39
menu 24
R overview 24
Single node cannot ping the CMM 773
RAID array, type supported 832 Single node cannot ping the I/O module 775
reboot system on NMI, Setup utility 24 Single node cannot ping the management node 776, 779
redundant array of independent disks (RAID) 832 Single node cannot ping the management node, different
SAS array 826 chassis 777, 780
rehook INT, Setup utility 24 SMBIOS data, updating
related documentation 2 locally: keyboard controller style 32
reliability locally: LAN over USB 32
features 11 remotely over a LAN 34
RAS features 11 software problems 788
removing software service and support telephone numbers 874
1.8-inch drive 830 solid state drive
bezel 808 installing 832
compute node 792 removing 830
front handle 802 solid state drive mounting sleeve
front panel 795 installing 829
hot-swap hard disk drive 826 removing 827
ID label plate 809 SSD
identification label plate 809 installing 832
RFID tag 842 solid state drive 830
solid state drive 830 start options, Setup utility 24
removing and replacing compute node components 791 starting the compute node 16
removing and replacing consumable and structural parts 795 startup sequence, changing 43
removing and replacing CRUs 805, 849 static electricity 792
replacing static-sensitive devices, handling 792
thermal grease 860 stopping the compute node 17
returning a device or component 792 storage drive
RFID tag problems 782
installing 843 support web page, custom 874
removing 842 switches, system board 19
Russia Class A electronic emission statement 882 system board
connectors 18
jumpers 19
layouts 18
S LEDs 18
safety v switches 19
system board FRU 861

888 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
system event log 206 turning off the compute node 17
system event logs, Setup utility 24 turning on the compute node 16
system information, Setup utility 24 two or more compute nodes are unable to connect to the
system reliability guidelines 791 data network during initial setup 771
system security, Setup utility 24 two or more compute nodes experience a sudden loss of
system settings, Setup utility 24 network (Ethernet) connectivity 772
system summary, Setup utility 24
system-board assembly
components 11
installing 861 U
removing 861
UEFI diagnostic codes 744
replacing 861
UEFI drivers, Setup utility 24
systems management
UEFI firmware
chassis management module 6
recovering from update failure 22
Flex System Manager management software 6
updating 21
updating using Flex System Manager Chassis Manager 21
updating using Lenovo ToolsCenter Bootable Media
T Creator 21
updating using UpdateXpress 21
Taiwan BSMI RoHS declaration 884 unable to communicate 769
Taiwan Class A electronic emission statement 883 undetermined problems 788
Taiwan product service 875 United States FCC Class A notice 880
telecommunication regulatory statement 879 updating
telephone numbers 874–875 configuration 792
thermal grease, replacing 860 device drivers 21
Tier 1 CRU 791 firmware 21
Tier 1 CRUs, removing and replacing 805 user security, Setup utility 24
Tier 2 CRU 791
Tier 2 CRUs, removing and replacing 849
TPM
Setup utility 24 V
trademarks 878
viewing DSA test results 70
troubleshooting 63
Virtual Light Path 43
service bulletins 63
troubleshooting tables 769
Troubleshooting, cannot communicate with the CMM 770
Troubleshooting, cannot communicate with the I/O
module 770
W
Troubleshooting, cannot communicate with the web interface
management node 769 logging on to 42
troubleshooting, cannot connect to the data network Windows driver, LAN over USB 48
during initial setup 771
Troubleshooting, cannot log in 772
Troubleshooting, cannot log in to the CMM 772
Troubleshooting, cannot log in to the I/O module 773
Troubleshooting, cannot log in to the management node 772
Troubleshooting, cannot ping the CMM 773
Troubleshooting, cannot ping the I/O module 775
Troubleshooting, cannot ping the management node 776, 779
Troubleshooting, CMM cannot ping the CMM 774
Troubleshooting, multiple nodes cannot ping the CMM 774
Troubleshooting, multiple nodes cannot ping the I/O
module 776
Troubleshooting, multiple nodes cannot ping the
management node 777, 779–780, 782
Troubleshooting, multiple nodes cannot ping the
management node in a different chassis 778, 781
troubleshooting, one compute node experiences a
sudden loss of network (Ethernet) connectivity 771
troubleshooting, one compute node is unable to connect
to the data network during initial setup 771
troubleshooting, one or more compute nodes is unable to
communicate with SAN 770
Troubleshooting, single node cannot ping the CMM 773
Troubleshooting, single node cannot ping the I/O module 775
Troubleshooting, single node cannot ping the
management node 776, 779
Troubleshooting, single node cannot ping the
management node, different chassis 777, 780
troubleshooting, two or more compute nodes are unable
to connect to the data network during initial setup 771
troubleshooting, two or more compute nodes experience
a sudden loss of network (Ethernet) connectivity 772
trusted platform module, Setup utility 24

© Copyright Lenovo 2014, 2017 889


890 Lenovo Flex System x240 M5 Compute Node Installation and Service Guide
Part Number: SP47A31680

Printed in China

(1P) P/N: SP47A31680

*1PSP47A31680*

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