PDF 3633 Isg
PDF 3633 Isg
PDF 3633 Isg
Before using this information and the product it supports, read the general information in Appendix D
“Getting help and technical assistance” on page 589, Appendix E “Notices” on page 593, the safety
information, warranties, and licenses information on the Lenovo Web site at:
https://support.lenovo.com/documents/LNVO-DOCS
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Each device, as it was designed and manufactured, has required safety items to protect users and service
technicians from injury. The information in this section addresses only those items. Use good judgment to
identify potential unsafe conditions that might be caused by unsupported alterations or attachment of
unsupported features or optional devices that are not addressed in this section. If you identify an unsafe
condition, you must determine how serious the hazard is and whether you must correct the problem before
you work on the product.
Consider the following conditions and the safety hazards that they present:
• Electrical hazards, especially primary power. Primary voltage on the frame can cause serious or fatal
electrical shock.
• Explosive hazards, such as a damaged CRT face or a bulging capacitor.
• Mechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following steps:
1. Make sure that the power is off and the power cords are disconnected.
2. Make sure that the exterior cover is not damaged, loose, or broken, and observe any sharp edges.
3. Check the power cords:
• Make sure that the third-wire ground connector is in good condition. Use a meter to measure third-
wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.
• Make sure that the power cords are the correct type.
• Make sure that the insulation is not frayed or worn.
4. Remove the cover.
• Check the area for electrical hazards such as moist floors, nongrounded power extension cords, and
missing safety grounds.
• Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft
material that does not provide insulation from live electrical current.
• Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use worn
or broken tools or testers.
• Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive
and can cause personal injury or equipment damage if it touches a live electrical circuit.
• Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge. Do not use
this type of mat to protect yourself from electrical shock.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical outlet so that you can
turn off the power quickly in the event of an electrical accident.
• Disconnect all power before you perform a mechanical inspection, work near power supplies, or remove
or install main units.
• Before you work on the equipment, disconnect the power cord. If you cannot disconnect the power cord,
have the customer power-off the wall box that supplies power to the equipment and lock the wall box in
the off position.
• Never assume that power has been disconnected from a circuit. Check it to make sure that it has been
disconnected.
• If you have to work on equipment that has exposed electrical circuits, observe the following precautions:
– Make sure that another person who is familiar with the power-off controls is near you and is available to
turn off the power if necessary.
– When you work with powered-on electrical equipment, use only one hand. Keep the other hand in your
pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock.
– When you use a tester, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on a suitable rubber mat to insulate you from grounds such as metal floor strips and equipment
frames.
• Use extreme care when you measure high voltages.
• To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor
generators, do not service these components outside of their normal operating locations.
• If an electrical accident occurs, use caution, turn off the power, and send another person to get medical
aid.
Important: Each caution and danger statement in this documentation is labeled with a number. This number
is used to cross reference an English-language caution or danger statement with translated versions of the
caution or danger statement in the Safety Information document.
For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the
Safety Information document under Statement 1.
Be sure to read all caution and danger statements in this documentation before you perform the procedures.
Read any additional safety information that comes with your system or optional device before you install the
device.
Statement 1
DANGER
To Connect: To Disconnect:
CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of. Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected to the
device, you must connect the other end of the power cord to an easily accessible power source.
Statement 8
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
DO NOT open up the chassis or any other parts of any UPS unit. This will void the unit warranty. Only
replace parts for which a serviceable part exists, that is servicing any UPS unit is limited to FRU / CRU
replacement parts.
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
Statement 26
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27
DANGER
C004
CAUTION:
Lead-acid batteries can present a risk of electrical burn from high, short-circuit current. Avoid battery
contact with metal materials; remove watches, rings, or other metal objects, and use tools with
insulated handles. To avoid possible explosion, do not burn.
Exchange only with the Lenovo-approved part. Recycle or discard the battery as instructed by local
regulations. In the United States, Lenovo has a process for the collection of this battery. For
information, call 1-800-426-4333. Have the Lenovo part number for the battery unit available when you
call.
DO NOT mix old and new batteries in an Uninterruptible Power Supply unit.
DO NOT open up any battery pack retrieved from an Uninterruptible Power Supply unit.
Wear safety goggles for your own protection when replacing batteries of an Uninterruptible Power
Supply unit. (C004)
Related documentation
Refer to the documentation in this topic to help you use and maintain your server.
This Installation and Service Guide contains general information about the server including how to set up and
cable the server, how to install supported optional devices, how to configure the server, and information to
help you solve problems yourself and information for service technicians. The most recent version of the
Installation and Service Guide is always available at:
http://publib.boulder.ibm.com/infocenter/ systemx/documentation/index.jsp
The Lenovo XClarity Essentials (LXCE) is an online information center that contains information about tools
for updating, managing, and deploying firmware, device drivers, and operating systems. The Lenovo XClarity
Essentials (LXCE) is at http://sysmgt.lenovofiles.com/help/index.jsp.
The server might have features that are not described in the documentation that you received with the server.
The documentation might be updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included in the server documentation.
These updates are available from the Lenovo website. To check for updates, go to http://www.lenovo.com/
support.
General information
The Lenovo System x3250 M6 server is a 1-U1-high rack model server for high-volume network transaction
processing. This high-performance, multi-core server is ideally suited for networking environments that
require superior microprocessor performance, input/output (I/O) flexibility, and high manageability.
The hot-swap server models support up to eight 2.5-inch hot-swap hard disk drives or four 3.5-inch hot-
swap hard disk drives. The simple-swap server models support up to eight 2.5-inch simple-swap hard disk
drives or four 3.5-inch simple-swap hard disk drives. The Lenovo System x3250 M6 server supports 2.5-inch
hot-swap or simple-swap Serial Attached SCSI (SAS) or SATA hard disk drives, or 3.5-inch hot-swap SAS or
SATA hard disk drives, or 3.5-inch simple-swap SATA hard disk drives.
The model number and serial number are on the ID label on the rack release latch of the server, as shown in
the following illustration.
The MAC address label is on the top side of the user information tag, as shown in the following illustration.
Note: The illustrations in this document might differ slightly from your hardware.
1. Racks are measured in vertical increments of 4.45 cm (1.75 inches) each. Each increment is called a "U." A 1-U-high
device is 1.75 inches tall
Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the
server. These design features make it possible for you to customize the system hardware to meet your needs
today and provide flexible expansion capabilities for the future.
Business Partners must also complete the steps in “Instructions for Business Partners” on page 171.
The system service label, which is on the cover of the server, provides a QR code for mobile access to
service information. You can scan the QR code using a QR code reader and scanner with a mobile device
and get quick access to the Lenovo Service Information Web site. The Lenovo Service Information Web site
provides additional information for parts installation and replacement videos, and error codes for server
support.
If firmware and documentation updates are available, you can download them from the Lenovo Web site. The
server might have features that are not described in the documentation that comes with the server, and the
documentation might be updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included in the server documentation.
To check for updates, go to http://www.lenovo.com/support.
You can obtain up-to-date information about the server and other Lenovo server products at http://
shop.lenovo.com/us/ en/systems/. At http://www.lenovo.com/support, you can create a personalized support
page by identifying Lenovo products that are of interest to you. From this personalized page, you can
subscribe to weekly email notifications about new technical documents, search for information and
downloads, and access various administrative services.
If you participate in the Lenovo client reference program, you can share information about your use of
technology, best practices, and innovative solutions; build a professional network; and gain visibility for your
business. For more information about the Lenovo client reference program, go to http://www.ibm.com/ibm/
clientreference/.
Notes: For the following microprocessors, the frequency will be reduced slightly if the C h o o s e
O p e r a t i n g M o d e is set as E f f i c i e n c y - F a v o r P e r f o r m a n c e in BIOS. It is an expected behavior for Intel
thermal design power (TDP) feature. If you want the microprocessor to run at its maximum frequency,
set the C h o o s e O p e r a t i n g M o d e to be M a x i m u m P e r f o r m a n c e in BIOS.
• Intel Core-i3 7300T
• Intel Core-i3 7100T
• Intel Pentium G4600T
• Intel Pentium G4560T
• Intel Celeron G3930T
For the specific type and speed of the server microprocessor, view the information in the Setup Utility
program. See “Using the Setup Utility program” on page 29.
Notes:
• If your server comes with 2400 MHz memory modules and a microprocessor that supports a
maximum of 2133 MHz memory, the data rate of your memory modules will be limited to 2133 MHz.
• If you mix memory modules with different frequencies in the same server, all the memory modules
run at the lowest frequency.
• When a 4 GB or more of memory (physical or logical) is installed, part of the memory is reserved for
various system resources and is unavailable to the operating system. The amount of memory that is
reserved for system resources depends on the operating system, the server configuration, and the
configured PCI options.
Optical drive:
• UltraSlim DVD-ROM combo
• Multi-burner
Hard disk drive expansion bays (depending on the model):
• Four 2.5-inch hot-swap SAS/SATA hard disk drive bays
• Four 2.5-inch simple-swap SAS/SATA hard disk drive bays
• Eight 2.5-inch hot-swap SAS/SATA hard disk drive bays
Attention: As a general consideration, do not mix standard 512 byte and advanced 4 KB format drives
in the same Redundant Array of Independent Disks (RAID) array because doing so might lead to
potential performance issues.
Peripheral Component Interconnect (PCI) Express expansion slots:
The server supports two PCIe riser slots on the riser card:
• Slot 1: dedicated to the ServeRAID M1210 SAS/SATA controller
• Slot 2: supports one PCI Express Gen3 x8 half-length, full-height adapter
Power supply (depending on the model):
• One fixed 300-watt power supply
• One or two 460-watt power supplies (hot-swap when two installed)
RAID controller:
Note: Due to the limitation of USB 3.0 connectors, the front USB connectors are not usable for the
VMware ESXi 5.5 hypervisor.
– Two USB 3.0 connectors on the rear
– One USB 3.0 internal connector on the system board for the USB hypervisor key
• Four-port integrated SATA controller
• One-port integrated SATA port for the optical drive (optional)
• One serial port header (functional with Serial Port Upgrade Kit installed)
• One video graphics array (VGA) connector on the rear
Video controller (integrated into IMM2.1):
• Matrox G200eR2
• SVGA compatible video controller
• AAVICA hardware video compression
• Video memory not expandable
• Maximum video resolution: 1600 x 1200 at 75 Hz
Size:
• 1U
• Height: 43 mm (1.69 inches)
• Depth: 576 mm (22.68 inches)
Sound power: 5.4 bels for both idle and operating environment
In the idle environment, the server is only running the operating system. In the operating environment,
the microprocessor is active and the TDP is occupied 50%.
The noise emission level stated is the declared upper limit sound power level, in bels, for a random
sample of machines. All measurements are made in accordance with ISO 7779 and reported in
conformance with ISO 9296.
Environment:
• Air temperature:
– Server on:
– Server models with a lower-than-55 W CPU:
5°C to 40°C (41.0°F to 104.0°F); altitude: 0 m to 950 m (0 ft to 3117 ft)
The maximum system temperature decreases by 1°C (1.8°F) with every 175 m (574 ft) increase
in altitude above 950 m.
– Server models with a higher-than-55 W CPU:
10°C to 35°C (50.0°F to 95.0°F); altitude: 0 m to 950 m (0 ft to 3117 ft)
The maximum system temperature decreases by 1°C (1.8°F) with every 175 m (574 ft) increase
in altitude above 950 m.
– Server off: 5°C to 43°C (41°F to 109.4°F)
– Shipping: -40°C to 60°C (-40°F to 140°F)
• Maximum altitude: 3050 m (10000 ft)
• Humidity:
– Server on: 8% to 85%; maximum dew point: 24°C (75.2°F); maximum rate of change: 5°C (9°F)/
hour
– Server off: 8% to 85%; maximum dew point: 27°C (80.6°F)
• Particulate contamination:
Airborne particulates and reactive gases acting alone or in combination with other environmental
factors such as humidity or temperature might pose a risk to the server. For information about the
limits for particulates and gases, see “Particulate contamination” on page 595.
When the operating temperature enhancement kit is installed, the temperature response for the fan
speed control is more accurate.
Heat output:
• Minimum configuration: 143 BTU per hour (42 watts)
• Maximum configuration: 710 BTU per hour (208 watts)
Electrical input:
• Sine-wave input (50 Hz to 60 Hz) required
• Input voltage low range:
Note: Power consumption and heat output vary depending on the number and type of optional features
installed and the power-management optional features in use.
Figure 3. QR code
• Multi-core processing
The server supports an Intel Pentium, Celeron, Core i3, or Xeon E3-1200 v5 series multi-core
microprocessor.
• PCIe adapter capabilities
The server has two PCIe interface slots. Both slots can support PCI Express adapters. See “Installing an
adapter” on page 114 for detailed information.
• Cooling and optional power capabilities
The server supports four speed-controlled simple-swap fans for a full configuration. The server comes
with one 300-watt fixed power supply, or one 460-watt hot-swap power supply installed. The server
supports a maximum of two 460-watt hot-swap power supplies. For redundancy support on hot-swap
models, two power-supplies must be installed in the server. Two power supplies enable continued
operation if one of the power supplies fails.
• ServeRAID support
The standard RAID adapter provides RAID levels 0, 1, and 10. Additional optional RAID adapters that
provide RAID level 5 are available for purchase. The ServeRAID M5200 Series adapters provide RAID level
6 if a Features on Demand upgrade key for RAID is available.
Note: The server does not support Disk Operating System (DOS).
• VMware ESXi embedded hypervisor
An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase.
Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the
same time. For more information, see “Using the embedded hypervisor” on page 38.
However, the server can respond to requests from Integrated Management Module 2.1 (IMM2.1), such as a
remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to ac
power but is not turned on.
You also can turn on the server through the Wake on LAN feature if supported by the operating system. You
can send a request through the Wake on LAN feature to turn on the server remotely.
Besides, if a power failure occurs while the server is turned on, the server will restart automatically when
power is restored.
When you turn off the server and leave it connected to ac power, the server can respond to requests from the
Integrated Management Module 2.1 (IMM2.1), such as a remote request to turn on the server. While the
Some operating systems require an orderly shutdown before you turn off the server. For information about
shutting down the operating system, see your operating-system documentation or help system.
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
2
1
Note: When you install any PCIe adapter, the power cords must be disconnected from the power source
before you remove the PCI riser-card assembly. Otherwise, the Wake on LAN feature might not work.
• The Integrated Management Module 2.1 (IMM2.1) can turn off the server as an automatic response to a
critical system failure.
Note: The illustrations in this document might differ slightly from your server.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of the server.
Figure 4. Front view of server models with four 3.5-inch hard disk drives
9 Hard disk drive status LED* (yellow) 10 Hard disk drive activity LED* (green)
Figure 5. Front view of server models with four 2.5-inch hard disk drives
15 Hard disk drive activity LED* (green) 16 Optical drive eject button
Figure 6. Front view of server models with eight 2.5-inch hard disk drives
13 Hard disk drive bay 1 14 Hard disk drive status LED* (yellow)
15 Hard disk drive activity LED* (green) 16 Optical drive eject button
Rear view
The following illustrations show the connectors and LEDs on the rear of the server.
Figure 8. Rear view of the server with the redundant power-supply model
• Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active link connection on the
10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet connector.
• Ethernet activity LEDs: When these LEDs are lit, they indicate that there is activity between the server
and the network.
Note: Use this button only when directed by the Lenovo service support.
• PCI slot 1: This slot is dedicated to ServeRAID M1210 SAS/SATA controller.
• PCI slot 2: This slot supports one PCI Express Gen3 x8 half-length, full-height adapter.
1 Power-control button and power- Press this button to turn on or turn off the server manually. The states of the
on LED power-on LED are as follows:
• Off:
Power is not present, otherwise the power supply or the LED itself has
failed.
• Flashing rapidly (four times per second):
The server is turned off and is not ready to be turned on. The power-control
button is disabled. This will last approximately 20 seconds.
• Flashing slowly (once per second):
The server is turned off and is ready to be turned on. You can press the
power-control button to turn on the server.
• On: The server is turned on.
2 Reset button Press this button to reset the server and run the power-on self-test (POST).
You might have to use a pen or the end of a straightened paper clip to press
the button.
3 Hard disk drive activity LED When this LED is flashing, it indicates that the associated hard disk drive is in
use.
4 System-locator LED Use this blue LED to locate the server among other servers visually. This LED
is also used as a presence detection button. You can use Lenovo XClarity
Administrator to light this LED remotely.
6 System-error LED When this yellow LED is lit, it indicates that a system error has occurred. For
more information, see “Event logs” on page 56.
7 USB connector 1 Connect a USB device, such as a USB mouse, keyboard, or other device to
8 USB connector 2 any of these connectors.
Server components
The following illustration shows the major components in the server.
The illustrations in this document might differ slightly from your hardware.
7 Chassis of 3.5-inch hard disk drive model with hot-swap 8 Power distribution board cover* 4
power supply* 4
15 Chassis of 2.5-inch hard disk drive model with fixed 16 Optical drive 1
power supply* 4
17 3.5-inch hard disk drive filler* 4 18 3.5-inch hot-swap hard disk drive* 1
19 3.5-inch simple-swap hard disk drive* 1 20 2.5-inch hot-swap hard disk drive* 1
21 2.5-inch simple-swap hard disk drive* 1 22 2.5-inch hard disk drive filler (for two hard disk drives)*
3
23 2.5-inch hard disk drive filler (for one hard disk drive)* 1 24 Front I/O assembly 1
Blue on a component indicates touch points, where you can grip the component to remove it from or install it
in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that the component can be
hot-swapped. This means that if the server and operating system support hot-swap capability, you can
remove or install the component while the server is running. Orange can also indicate touch points on hot-
swap components.
Notes:
• * Available on some models
• 1 Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request, you will be charged for the installation.
• 2 Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install
it, at no additional charge, under the type of warranty service that is designated for your server.
• 3Structural parts: Purchase and replacement of structural parts (such as chassis assembly, cover, and
bezel) is your responsibility. If Lenovo acquires or installs a structural part at your request, you will be
charged for the service.
• 4Consumable parts: Parts that are purchased separately and not covered by the Lenovo Statement of
Limited Warranty.
Before servicing a Lenovo product, ensure that you read and understand “Safety” on page v. Use only parts
provided by Lenovo for replacement. For a complete listing of FRU information, such as FRU part numbers
and supported server models, go to:
http://www.lenovo.com/serviceparts-lookup
Important:
• Before you change any switch settings or move any jumpers, turn off the server. Then, disconnect all
power cords and external cables. Review the information in “Safety” on page v, “Before removing or
installing server components” on page 93, and “Turning off the server” on page 12.
87 654 321
5
On
Off
1 2 3
1 2 3
3
2
1
1
2
3
If no jumper is present, the server responds as if the pins are set to the default.
Note: Changing the position of the UEFI boot backup jumper from pins 1 and 2 to pins 2 and 3 before the
server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the
server is turned on. This can cause an unpredictable problem.
System-board LEDs
The following illustration shows the light-emitting diodes (LEDs) on the system board.
The firmware for the server is periodically updated and is available for download on the Lenovo Web site. To
check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management
Module 2.1 (IMM2.1) firmware, go to
https://datacentersupport.lenovo.com.
Download the latest firmware for the server; then, install the firmware, using the instructions that are included
with the downloaded files.
When you replace a device in the server, you might have to update the firmware that is stored in memory on
the device or restore the pre-existing firmware from a CD or DVD image.
Table 4. Server configuration and applications for configuring and managing RAID
For more information about Human Interface Infrastructure (HII) and StorCLI, go to:
http://public.dhe.ibm.com/systems/support/ system_x_pdf/ ibm_doc_mpt2sas_hiic-2011-09_user-guide.
pdf
For more information about MegaRAID, go to:
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5073015
The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are
designed for your server. The ServerGuide program detects the server model and optional hardware devices
that are installed and uses that information during setup to configure the hardware. ServerGuide simplifies
the operating-system installations by providing updated device drivers and, in some cases, installing them
automatically.
You can download a free image of the ServerGuide Setup and Installation CD from: https://
support.lenovo.com/solutions/lnvo-toolkit
In addition to the ServerGuide Setup and Installation CD, you must have your operating-system disc to install
the operating system.
ServerGuide features
Available features might vary slightly with different versions of the ServerGuide program. To learn more about
the version that you have, start the ServerGuide Setup and Installation CD and read the online overview. Not
all features are supported on all server models.
The ServerGuide program can reduce the time for installing an operating system. It provides the device
drivers that are required for your hardware and for the operating system that you are installing. Refer to the
following list for a typical operating-system installation by using ServerGuide:
1. After you have completed the setup process, the operating-system installation program starts. (You
need your operating-system disc to complete the installation.)
2. The ServerGuide program stores information about the server model, service processor, hard disk drive
controllers, and Ethernet controllers. Then, the program checks the CD for any updated device drivers.
This information is stored and then passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are based on your operating-
system selection and the installed hard disk drives.
4. The ServerGuide program prompts you to insert your operating-system CD and restart the server. At this
point, the installation program for the operating system takes control to complete the installation.
Note: Approximately 5 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password,
you must type the administrator password to access the full Setup Utility menu. If you do not type
the administrator password, a limited Setup Utility menu is available.
Step 3. Select settings to view or change according to your needs.
The following choices are on the Setup Utility main menu for the UEFI. Depending on the version of the
firmware, some menu choices might differ slightly from these descriptions.
Important: If the system-error LED on the front of the server is lit but there are no other error indications,
clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event
log to turn off the system-error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the POST error messages.
– System Event Log
Select this choice to view the system event log.
– Clear System Event Log
Select this choice to clear the system event log.
• User Security
Select this choice to set, change, or clear passwords. For more information, see “Passwords” on page 33.
– Set Power-on Password
Select this choice to set or change a power-on password. For more information, see “Power-on
password” on page 33.
– Clear Power-on Password
Select this choice to clear a power-on password. For more information, see “Power-on password” on
page 33.
– Set Administrator Password
Select this choice to set or change an administrator password. An administrator password is intended
to be used by a system administrator; it limits access to the full Setup Utility menu. If an administrator
password is set, the full Setup Utility menu is available only if you type the administrator password at
the password prompt. For more information, see “Administrator password” on page 34.
– Clear Administrator Password
Select this choice to clear an administrator password. For more information, see “Administrator
password” on page 34.
• Save Settings
Select this choice to save the changes that you have made in Setup Utility.
Passwords
From the User Security menu choice, you can set, change, and delete a power-on password and an
administrator password.
The User Security menu choice is on the full Setup Utility menu only.
If you set only a power-on password, you must type the power-on password to complete the system startup
and to have access to the full Setup Utility menu.
An administrator password is intended to be used by a system administrator; it limits access to the full Setup
Utility menu. If you set only an administrator password, you do not have to type a password to complete the
system startup, but you must type the administrator password to access the Setup Utility menu.
If you set a power-on password for a user and an administrator password for a system administrator, you
must type the power-on password to complete the system startup. A system administrator who types the
administrator password has access to the full Setup Utility menu; the system administrator can give the user
authority to set, change, and delete the power-on password. A user who types the power-on password has
access to only the limited Setup Utility menu; the user can set, change, and delete the power-on password, if
the system administrator has given the user that authority.
Power-on password
If a power-on password is set, when you turn on the server, you must type the power-on password to
complete the system startup. You can use any combination of 6-20 printable ASCII characters for the
password.
When a power-on password is set, you can enable the Unattended Start mode, in which the keyboard and
mouse remain locked but the operating system can start. You can unlock the keyboard and mouse by typing
the power-on password.
If you forget the power-on password, you can regain access to the server in any of the following ways:
• If an administrator password is set, type the administrator password at the password prompt. Start the
Setup Utility and reset the power-on password.
Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
• Remove the battery from the server, wait 30 seconds, and then reinstall it.
• Change the position of the power-on password switch by enabling switch 2 of the system board switch
block (SW1) to bypass the password check (see “System-board switches and jumpers” on page 21 for
more information).
Attention: Before you change any switch settings or move any jumpers, turn off the server; then,
disconnect all power cords and external cables. For the safety information, see “Safety” on page v. Do not
Administrator password
If an administrator password is set, you must type the administrator password for access to the full Setup
Utility menu. You can use any combination of 6-20 printable ASCII characters for the password.
Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
The next time the server starts, it returns to the startup sequence that is set in the Setup Utility.
To force the server to start from the backup copy, turn off the server; then, place the UEFI boot backup
jumper in the backup position (pins 2 and 3) to enable the UEFI recovery mode. For the location of the UEFI
boot backup jumper, see “System-board switches and jumpers” on page 21.
Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is
restored, turn off the server; then, move the UEFI boot backup jumper back to the primary position (pins 1
and 2).
Changing the Power Policy option to the default settings after loading
UEFI defaults
The default settings for the Power Policy option are set by the IMM2.1.
To change the Power Policy option to the default settings, do the following:
Note: Approximately 20 seconds after the server is connected to ac power, the power-control
button becomes active.
The IMM2.1 also provides the following remote server management capabilities through the ipmitool, a
management utility program:
• Command-line interface (IPMI Shell)
For more information about IMM2.1, see the Integrated Management Module II User's Guide at:
http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/ product_
page.html
The blue-screen capture feature captures the video display contents before the IMM2.1 restarts the server
when the IMM2.1 detects an operating-system hang condition. A system administrator can use the blue-
screen capture to assist in determining the cause of the hang condition.
The IPv6 link-local address (LLA) is derived from the IMM2.1 default host name. To derive the link-local
address, do the following:
Step 1. Take the last 12 characters on the IMM2.1 MAC address (for example, 5CF3FC5EAAD0).
Step 2. Separate the number into pairs of hexadecimal characters (for example, 5C:F3:FC:5E:AA:D0).
Step 3. Separate the first six and last six hexadecimal characters.
Step 4. Add “FF” and “FE” in the middle of the 12 characters (for example, 5C F3 FC FF FE 5E AA D0).
Step 5. Convert the first pair of hexadecimal characters to binary (for example, 5=0101, C=1100, which
results in 01011100 F3 FC FF FE 5E AA D0).
Step 6. Flip the seventh binary character from left (0 to 1 or 1 to 0), which results in 01011110 F3 FF FE 5E
AA D0.
Step 7. Convert the binary back to hexadecimal (for example, 5E F3FCFFFE5EAAD0).
Note: Approximately 5 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. (This prompt is displayed on the screen for
only a few seconds. You must press F1 quickly.) If you have set both a power-on password and an
administrator password, you must type the administrator password to access the full Setup Utility
menu.
Step 3. Select System Settings from the Setup Utility main menu.
Step 4. Select Integrated Management Module.
Step 5. Select Network Configuration.
Step 6. Find the IP address and write it down.
Step 7. Exit Setup Utility.
Step 1. On a system that is connected to the server, open a Web browser. In the Address or URL field,
type the IP address or host name of the IMM2.1 to which you want to connect.
Note: If you are logging on to the IMM2.1 for the first time after installation, the IMM2.1 defaults to
DHCP. If a DHCP host is not available, the IMM2.1 assigns a static IP address of 192.168.70.125.
The IMM2.1 network access tag provides the default host name of the IMM2.1 and does not
require you to start the server.
Step 2. On the Login page, type the user name and password. If you are using the IMM2.1 for the first time,
you can obtain the user name and password from your system administrator. All login attempts are
documented in the system-event log.
Note: The IMM2.1 is set initially with a user name of USERID and password of PASSW0RD (with a
zero, not the letter O). You have read and write access. You must change the default password the
first time you log in.
Step 3. Click Log in to start the session. The System Status and Health page provides a quick view of the
system status.
Note: If you boot to the operating system while in the IMM2.1 GUI and the message “Booting OS or in
unsupported OS” is displayed under System Status ➙ System State, disable Windows 2008 or 2012
firewall or type the following command in the Windows Server® 2008 or 2012 console. This might also affect
blue-screen capture features.
By default, the icmp packet is blocked by Windows Server firewall. The IMM2.1 GUI will then change to the
“OS booted” status after you change the setting as indicated above in both the Web and CLI interfaces.
The USB flash device can be connected to the USB connectors on the system board. To locate the
connectors, see “System-board connectors” on page 21. Hypervisor is a type of software that enables
multiple operating systems to run on a host system at the same time. The USB flash device is required to
activate the hypervisor.
To start using the embedded hypervisor, you must add the USB flash device to the startup sequence in the
Setup Utility.
To add the USB flash device to the startup sequence, do the following:
Note: Approximately 5 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1.
Step 3. From the Setup Utility main menu, select Boot Manager.
Step 4. Select Add Boot Option; then, select Generic Boot Option ➙ Embedded Hypervisor. Press
Enter, and then press Esc.
Step 5. Select Change Boot Order ➙ Change the order. Use the up and down arrow keys to select
Embedded Hypervisor and use the plus (+) and minus (-) keys to move Embedded Hypervisor in
the boot order. When Embedded Hypervisor is in the correct location in the boot order, press
Enter. Select Commit Changes and press Enter.
Step 6. Select Save Settings and then select Exit Setup.
If the embedded hypervisor flash device image becomes corrupt, you can download the image from http://
www-03.ibm.com/systems/x/os/vmware/esxi/.
For additional information and instructions, see VMware vSphere documentation at http://www.vmware.com/
support/pubs/.
You do not have to set any jumpers or configure the controllers. However, you must install a device driver to
enable the operating system to address the controllers.
For more information, see the Lenovo Features on Demand User’s Guide. To download the document, go to
https://fod.lenovo.com/lkms, log in, and click Help.
The specific procedure for configuring arrays depends on the RAID card that you are using. For details, see
the documentation for your RAID card. To access the utility for your RAID card, do the following:
Note: Approximately 5 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When prompted, <F1 Setup> is displayed, press F1. If you have set an administrator password, you
must type the administrator password to access the full Setup Utility menu. If you do not type the
administrator password, a limited Setup Utility menu is available.
Step 3. Select System Settings ➙ Storage.
Step 4. Select the device driver for your RAID card and press Enter. Then, follow the instructions in the
documentation for your RAID card.
• Lenovo XClarity Essentials Bootable Media Creator (BoMC) is a software application that can be used to
create bootable media. The bootable media can be used to apply firmware updates, run preboot
diagnostics, and deploy Microsoft Windows operating systems on the supported ThinkSystem, System x,
and BladeCenter systems.
• Lenovo XClarity Essentials OneCLI is a collection of several command line applications, which can be used
to configure the server, collect service data for the server, update firmware and device drivers, and
perform power-management functions on the server.
• XClarity Essentials UpdateXpress is a software application which can be used to acquire and apply
UpdateXpress System Packs (UXSP) and individual updates to your local or remote system. For more
information, go to https://support.lenovo.com/us/en/documents/LNVO-CENTER.
Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features
(including operating-system deployment, firmware maintenance, and configuration management) for a
limited time. To continue using Lenovo XClarity Administrator after the 90–day trial period, you are required
to purchase a full-function-enablement license for each Lenovo XClarity Administrator instance. You can
purchase and download the license from:
https://support.lenovo.com/us/en/documents/lnvo-lxcaupd
Notes: You can use Lenovo XClarity Provisioning Manager to update the UUID for the solution:
1. Start the solution and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface.
2. From the System Summary page, click Update VPD.
3. Update the UUID.
https://datacentersupport.lenovo.com/us/en/solutions/HT116433
Lenovo XClarity Essentials OneCLI sets the UUID in the Lenovo XClarity Controller. Select one of the
following methods to access the Lenovo XClarity Controller and set the UUID:
• Online from the target system, such as LAN or keyboard console style (KCS) access
• Remote access to the target system (LAN based)
Step 1. Copy and unpack the OneCLI package, which also includes other required files, to the solution.
Make sure that you unpack the OneCLI and the required files to the same directory.
Step 2. After you have OneCLI in place, use the following command syntax to set the UUID:
Where:
<uuid_value>
Up to 16-byte hexadecimal value assigned by you.
[access_method]
The access method that you selected to use from the following methods:
Note: The KCS access method uses the IPMI/KCS interface, which requires that the IPMI
driver be installed.
• Remote LAN access, type the command:
Note: When using the remote LAN access method to access Lenovo XClarity Controller
using the LAN from a client, the host and the xcc_external_ip address are required
parameters.
[−−imm xcc_user_id:xcc_password@xcc_external_ip]
or
[−−bmc xcc_user_id:xcc_password@xcc_external_ip]
Where:
xcc_external_ip
The BMC/IMM/XCC external LAN IP address. There is no default value. This parameter
is required.
xcc_user_id
The BMC/IMM/XCC account name (1 of 12 accounts). The default value is USERID.
xcc_password
The BMC/IMM/XCC account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Note: BMC, IMM, or XCC external LAN IP address, account name, and password are all
valid for this command.
Example that does use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>
Step 3. Restart the Lenovo XClarity Controller.
Step 4. Restart the solution.
Notes: You can use Lenovo XClarity Provisioning Manager to update the asset tag for the solution:
1. Start the solution and press F1 to display the Lenovo XClarity Provisioning Manager system setup
interface.
2. From the System Summary page, click Update VPD.
3. Update the asset tag information.
https://datacentersupport.lenovo.com/us/en/solutions/HT116433
Step 1. After you have Lenovo XClarity Essentials OneCLI in place, type the following commands to set the
DMI:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method]
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method]
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> [access_method]
Where:
<m/t_model>
The solution machine type and model number. Type mtm xxxxyyy, where xxxx is the machine
type and yyy is the solution model number.
<s/n>
The serial number on the solution. Type sn zzzzzzz, where zzzzzzz is the serial number.
<asset_method>
The solution asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.
[access_method]
The access method that you select to use from the following methods:
xcc_internal_ip
The BMC/IMM/XCC internal LAN/USB IP address. The default value is 169.254.95.118.
xcc_user_id
The BMC/IMM/XCC account name (1 of 12 accounts). The default value is USERID.
xcc_password
The BMC/IMM/XCC account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Notes:
1. BMC, IMM, or XCC internal LAN/USB IP address, account name, and password are all
valid for this command.
2. If you do not specify any of these parameters, OneCLI will use the default values. When
the default values are used and OneCLI is unable to access the Lenovo XClarity
Controller using the online authenticated LAN access method, OneCLI will
automatically use the unauthenticated KCS access method.
Examples that do use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
Note: The KCS access method uses the IPMI/KCS interface, which requires that the IPMI
driver be installed.
The following commands are examples of not using the user ID and password default
values:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
• Remote LAN access, type the command:
Note: When using the remote LAN access method to access Lenovo XClarity Controller
using the LAN from a client, the host and the xcc_external_ip address are required
parameters.
[−−imm xcc_user_id:xcc_password@xcc_external_ip]
or
[−−bmc xcc_user_id:xcc_password@xcc_external_ip]
Where:
xcc_external_ip
The BMC/IMM/XCC LAN IP address. There is no default value. This parameter is
required.
xcc_user_id
The BMC/IMM/XCC account (1 of 12 accounts). The default value is USERID.
xcc_password
The BMC/IMM/XCC account password (1 of 12 accounts). The default value is
PASSW0RD (with a zero 0 not an O).
Note: BMC, IMM, or XCC internal LAN/USB IP address, account name, and password are
all valid for this command.
Examples that do use the user ID and password default values:
onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> --host <xcc_ip>
onecli config set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --host <xcc_ip>
onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --host <xcc_ip>
Step 2. Restart the solution.
Note: Marking a hard disk drive as a spare drive will remove all data on the drive.
Notes: If your server has one of the following Linux operating systems installed, continue with the
corresponding actions:
• For the Redhat Enterprise Linux 6.7 operating system, add the following line to the end of the /etc/mdadm.
conf file and restart the operating system.
POLICY domain=DOMAIN path=* metadata=imsm action=spare-same-slot
• For the SUSE Linux Enterprise Server 11.4 operating system, do the following:
1. Add the following line to the end of the /etc/mdadm.conf file.
POLICY domain=DOMAIN path=* metadata=imsm action=spare-same-slot
2. Run the following commands as a root user.
# chkconfig –s mdadmd on
# /etc/init.d/mdadmd start
If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix D
“Getting help and technical assistance” on page 589.
Start here
You can solve many problems without outside assistance by following the troubleshooting procedures in this
documentation and on the World Wide Web.
This document describes the diagnostic tests that you can perform, troubleshooting procedures, and error
messages and error codes. The documentation that comes with your operating system and software also
contains troubleshooting information.
Diagnosing a problem
Before you contact IBM or a Lenovo-approved warranty service provider, perform the following steps in the
order in which they are presented to diagnose a problem with your server.
Step 1. Return the server to the condition it was in before the problem occurred.
If any hardware, software, or firmware was changed before the problem occurred, if possible,
reverse those changes. This action might involve any of the following items:
• Hardware components
• Device drivers and firmware
• System software
• UEFI firmware
• System input power or network connections
Step 2. View the light path diagnostics LEDs, event logs, and error codes.
The following items are available to help you diagnose hardware and software problems easily:
• Light path diagnostics LEDs (see “Light path diagnostics” on page 53)
• Event logs (see “Event logs” on page 56)
• Software or operating-system error codes (see the documentation or tips on the
manufacturer's Web site)
Step 3. Run LXCE OneCLI and collect the system data.
Run LXCE OneCLI to collect information about the hardware, firmware, software, and operating
system. Have this information available when you contact IBM or an approved warranty service
provider. For instructions on how to run OneCLI, see the LXCE OneCLI User Guide.
To download the latest version of OneCLI code and the LXCE OneCLI User Guide, go to https://
support.lenovo.com/us/en/documents/LNVO-DSA.
Step 4. Check for and apply code updates.
Attention: Installing the wrong firmware or device-driver update might cause the server to
malfunction. Before you install a firmware or device-driver update, read any readme and change
history files that are provided with the downloaded update. These files contain important
information about the update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the latest version.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
a. Install UpdateXpress system updates.
You can install code updates that are packaged as an UpdateXpress System Pack or
UpdateXpress CD image. An UpdateXpress System Pack contains an integration-tested
bundle of online firmware and device-driver updates for your server. In addition, you can use
Lenovo XClarity Essentials Bootable Media Creator to create bootable media that is suitable
for applying firmware updates and running preboot diagnostics. For more information about
UpdateXpress System Packs, go to:
https://datacentersupport.lenovo.com
For more information about the Bootable Media Creator program, go to:
https://support.lenovo.com/ us/en/documents/LNVO-BOMC
Be sure to separately install any listed critical updates that have a release date later than the
release date of the UpdateXpress System Pack or UpdateXpress image. Refer to the following
two steps for installing manual system updates.
b. Install manual system updates.
1. Determine the existing code levels.
In OneCLI Inventory Report, click Firmware/VPD to view system firmware levels, or click
Software to view operating-system levels.
2. Download and install updates for any code that is not at the latest level.
To display a list of available updates for the server, go to:
https://datacentersupport.lenovo.com
When you click an update, an information page is displayed, including a list of the
problems that the update fixes. Review this list for your specific problem; however, even if
your problem is not listed, installing the update might solve the problem.
Step 5. Check for and correct an incorrect configuration.
If the server is incorrectly configured, a system function can fail to work when you enable it; if you
make an incorrect change to the server configuration, a system function that has been enabled can
stop working.
a. Make sure that all installed hardware and software are supported.
To verify that the server supports the installed operating system, optional devices, and
software levels, go to http://www.lenovo.com/ serverproven/. If any hardware or software
component is not supported, remove the hardware or uninstall the software to determine
whether it is causing the problem. You must remove nonsupported hardware before you
contact IBM or an approved warranty service provider for support.
Many configuration problems are caused by loose power or signal cables or improperly seated
adapters. You might be able to solve the problem by turning off the server, reconnecting
cables, reseating adapters, and turning the server back on. For information about performing
the checkout procedure, see “Precautions before performing the checkout procedure” on
page 50. For information about configuring the server, see Chapter 4 “Configuration
information” on page 25.
Step 6. Consult the controller and management software documentation.
If the problem is associated with a specific function (for example, if a RAID hard disk drive is
marked offline in the RAID array), see the documentation for the associated controller and
management or controlling software to verify that the controller is correctly configured.
Problem determination information is available for many devices such as RAID and Ethernet
controllers.
Troubleshooting procedures and retain tips document known problems and suggested solutions.
To search for troubleshooting procedures and retain tips, go to http://www.lenovo.com/support.
Step 8. Use the troubleshooting tables.
To find a solution to a problem that has identifiable symptoms, see “Troubleshooting by symptom”
on page 61.
A single problem might cause multiple symptoms. Follow the troubleshooting procedure for the
most obvious symptom. If that procedure does not solve the problem, use the procedure for
another symptom, if possible.
If the problem remains, contact IBM or an approved warranty service provider for assistance with
additional problem determination and possible hardware replacement. To open an online service
request, go to http://www.ibm.com/support/ entry/portal/Open_service_request. Be prepared to
provide information about any error codes and collected data.
Service bulletins
Lenovo continually updates the support Web site with the latest tips and techniques that you can use to
solve problem that you might have with the Lenovo System x3250 M6 server.
Chapter 5. Troubleshooting 49
To find service bulletins that are available for the Lenovo System x3250 M6 server, go to http://
www.lenovo.com/support and search for 3633 and 3943, and retain.
Checkout procedure
This section provides additional information for you to diagnose a problem.
Important: If multiple error codes or light path diagnostics LEDs indicate a microprocessor error, the
error might be related to the microprocessor or the microprocessor socket.
• Before you run DSA, you must determine whether the failing server is part of a shared hard disk drive
cluster (two or more servers sharing external storage devices). If it is part of a cluster, you can run all
diagnostic programs except the ones that test the storage unit (that is, a hard disk drive in the storage
unit) or the storage adapter that is attached to the storage unit. The failing server might be part of a cluster
if any of the following conditions is true:
– You have identified the failing server as part of a cluster (two or more servers sharing external storage
devices).
– One or more external storage units are attached to the failing server and at least one of the attached
storage units is also attached to another server or unidentifiable device.
– One or more servers are located near the failing server.
Important: If the server is part of a shared HDD cluster, run one test at a time. Do not run any suite of
tests, such as “quick” or “normal” tests, because this might enable the hard disk drive diagnostic tests.
• If the server is halted and a POST error code is displayed, see Appendix B “UEFI (POST) error codes” on
page 441. If the server is halted and no error message is displayed, see “Troubleshooting by symptom” on
page 61 and “Solving undetermined problems” on page 74.
• For information about power-supply problems, see “Solving power problems” on page 72, “Power
problems” on page 70, and “Power-supply LEDs” on page 54.
• For intermittent problems, check the event log; see “Event logs” on page 56 and Appendix C “DSA
diagnostic test results” on page 451.
Diagnostic tools
The following tools are available to help you diagnose and solve hardware-related problems.
Chapter 5. Troubleshooting 51
– Common Information Model (CIM)
– Web browser
For more information about the Integrated Management Module 2.1 (IMM2.1), see “Using the Integrated
Management Module 2.1 (IMM2.1)” on page 35, Appendix A “Integrated Management Module 2.1
(IMM2.1) error messages” on page 173, and the Integrated Management Module II User's Guide at http://
publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/ product_
page.html.
• Dynamic System Analysis Preboot (DSA Preboot)
The DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot
collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich
set of diagnostic tests for the major server components. DSA Preboot collects the following information
about the server:
– Drive health information
– IMM2.1 configuration information
– IMM2.1 environmental information
– Installed hardware, including PCI and USB information
– Light path diagnostics status
– Microprocessor, input/output hub, and UEFI error logs
– Network interfaces and settings
– Option card driver and firmware information
– RAID controller configuration
– Service processor (Integrated Management Module 2.1 (IMM2.1)) status and configuration
– System configuration
– Vital product data, firmware, and UEFI configuration
DSA Preboot also provides diagnostics for the following system components (when they are installed):
– Emulex Ethernet controller
– IMM2.1 I2C bus
– Light path diagnostics panel
– Memory modules
– Microprocessors
– Optical devices (CD or DVD)
– SAS or SATA drives
– LSI controller
– Broadcom Ethernet controller
– FusionIO storage
– Intel GPU
– NVIDIA GPU
For more information about running DSA Preboot on the server, see “Running DSA Preboot diagnostic
program” on page 59.
You can also diagnose and solve problems by symptom. For more information, see “Troubleshooting by
symptom” on page 61.
When LEDs are lit to indicate an error, they remain lit when the server is turned off, if the server is still
connected to power and the power supply is operating correctly.
Before you work inside the server to view light path diagnostics LEDs, read the safety information “Safety” on
page v and “Handling static-sensitive devices” on page 94.
If an error occurs, view the light path diagnostics LEDs and look at the operator information panel on the
front of the server.
The following table describes the LEDs on the operator information panel and suggested actions to correct
the detected problems.
LED on: An error has occurred and cannot 1. Check the IMM2.1 event log and the
Check log LED be isolated without performing certain system-error log for information about
(amber) procedures. the error.
2. Save the log if necessary and clear the
log afterward.
LED on: An error has occurred. 1. Check the system-locator LED and
System-error LED
check log LED and follow the
(amber)
instructions.
2. Check the IMM2.1 event log and the
system-error log for information about
the error.
3. Save the log if necessary and clear the
log afterward.
Error LEDs
This section describes the error LEDs on the system board and the suggested actions to correct the
detected problems.
The system board has error LEDs that will help to locate the source of the error. Run the diagnostic programs
to find out the cause of the error. See “Dynamic System Analysis” on page 58.
Chapter 5. Troubleshooting 53
The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not
turned on, provided that the power supply is operating correctly. This feature helps you to isolate the
problem when the operating system is shut down.
Note: When you disconnect the power source from the server, you lose the ability to view the LEDs because
the LEDs are not lit when the power source is removed. Before you disconnect the power source, make a
note of which LEDs are lit, including the LEDs that are lit on the operation information panel and LEDs inside
the server on the system board.
Many errors are first indicated by the lit system-error LED on the operator information panel of the server. If
this LED is lit, one or more LEDs elsewhere in the server might also be lit and can direct you to the source of
the error.
Before you work inside the server to view the LEDs, read the “Safety” on page v and “Handling static-
sensitive devices” on page 94.
For the locations of the error LEDs, see “System-board LEDs” on page 23.
The following table describes the LEDs on the system board and suggested actions to correct the detected
problems:
• IMM2.1 heartbeat LED: When the server is connected to power, this LED flashes quickly to indicate that
the IMM2.1 code is loading. When the loading is completed, the LED stops flashing quickly and then
flashes slowly, which means that the IMM2.1 if fully operational and you can press the power-control
button to start the server.
If the LED does not begin flashing within 30 seconds after the server is connected to power, do the
following:
1. (Trained technician only) Recover the firmware. See “Recovering the server firmware (UEFI update
failure)” on page 76.
2. (Trained technician only) Replace the system board.
• System-error LED: When the LED is lit, it indicates that the microprocessor VRD and/or power voltage
regulators have failed. Then, you need to ask trained technician to replace the system board.
• CPLD heartbeat LED: If the LED flashes at 1 Hz, it is functioning properly and no action is necessary. If the
LED is not flashing, replace the system board (Trained technician only).
Power-supply LEDs
This section describes the power-supply LEDs on the rear of the server and the suggested actions to correct
the detected problems.
For the locations of the LEDs and connectors on the rear of the server, see “Rear view” on page 17.
The following table describes the problems that are indicated by various combinations of the power-supply
LEDs and suggested actions to correct the detected problems.
Off Off Off No ac power to the 1. Check the ac power to the server.
server or a problem
with the ac power 2. Make sure that the power cord is connected to a
source. functioning power source.
This symptom is a 3. Restart the server. If the error remains, check
normal condition the power-supply LEDs.
when no ac power
is present. 4. If the problem remains, replace the power-
supply.
On Off Off Faulty system 1. Turn off the server and disconnect the power
board or faulty cord from the server; then, reconnect the power
power supply cord.
The symptom
typically indicates 2. If the system board error (fault) LED is not lit,
that a power supply replace the power supply.
is not fully seated. 3. (Trained technician only) If the system board
This is a normal error LED is lit, replace the system board.
condition before
turning on the
system.
The following LEDs are on the system board and monitor the system power-on and power-off sequencing
and boot progress. For the location of these LEDs, see “System-board LEDs” on page 23.
CPLD heartbeat LED: If the LED flashes at 1 Hz, it is functioning properly and no action is necessary. If the
LED is not flashing, replace the system board (Trained technician only).
IMM2.1 heartbeat LED: The LED status shows the following different stages of the IMM2.1 heartbeat
sequencing process:
1. When this LED is blinking fast (approximately 4 Hz), this indicates that the IMM2.1 code is in the loading
process.
Chapter 5. Troubleshooting 55
2. When this LED goes off momentarily, this indicates that the IMM2.1 code has loaded completely.
3. When this LED goes off momentarily and then starts blinking slowing (approximately 1 Hz), this indicates
that IMM2.1 is fully operational. You can now press the power-control button to power on the server.
4. (Trained technician only) If this LED does not blink within 30 seconds of connecting a power source to
the server, replace the system board.
Event logs
Error codes and messages are recorded in various event logs, including the POST event log, system-event
log, Integrated Management Module 2.1 (IMM2.1) event log, and DSA event log.
• POST event log: This log contains the most recent error codes and messages that were generated during
the POST. You can view the contents of the POST event log from Setup Utility. See “Starting the Setup
Utility program” on page 29. For more information about POST error codes, see Appendix B “UEFI (POST)
error codes” on page 441.
• System-event log: This log contains POST and system management interrupt (SMI) events and all events
that are generated by the baseboard management controller that is embedded in the Integrated
Management Module 2.1 (IMM2.1). You can view the contents of the system-event log through Setup
Utility and through the Dynamic System Analysis (DSA) program (as IPMI event log).The system-event log
is limited in size. When it is full, new entries will not overwrite existing entries; therefore, you must
periodically clear the system-event log through the Setup Utility. When you are troubleshooting an error,
you might have to save and then clear the system-event log to make the most recent events available for
analysis. For more information about the system-event log, see Appendix A “Integrated Management
Module 2.1 (IMM2.1) error messages” on page 173.
Messages are listed on the left side of the screen, and details about the selected message are displayed
on the right side of the screen. To move from one entry to the next, use the up and down arrow keys.
Some IMM2.1 sensors cause assertion events to be logged when their setpoints are reached. When a
setpoint condition no longer exists, a corresponding event is logged. However, not all events are
assertion-type events.
• Integrated Management Module 2.1 (IMM2.1) event log: This log contains a filtered subset of all
IMM2.1, POST, and system management interrupt (SMI) events. You can view the IMM2.1 event log
through the IMM2.1 Web interface. For more information, see “Logging in to the Web interface” on page
37. You can also view the IMM2.1 event log through the Dynamic System Analysis (DSA) Preboot program
(as the ASM event log). For more information about IMM2.1 error messages, see Appendix A “Integrated
Management Module 2.1 (IMM2.1) error messages” on page 173.
• DSA event log: This log is generated by the Dynamic System Analysis (DSA) Preboot program, and it is a
chronologically ordered merge of the system-event log (as the IPMI event log), the IMM2.1 chassis-event
log (as the ASM event log). For more information about DSA and DSA messages, see “Dynamic System
Analysis” on page 58 and Appendix C “DSA diagnostic test results” on page 451.
If you have installed Lenovo XClarity Essentials OneCLI, you can use it to view the system-event log (as the
IPMI event log), or the IMM2.1 event log (as the Chassis event log), the operating-system event logs, or the
merged OneCLI log. You can also use DSA Preboot to view these logs, although you must restart the server.
To install OneCLI or check for and download a later version of DSA Preboot CD image, go to: https://
support.lenovo.com/us/en/documents/LNVO-DSA.
If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions of the
Linux operating system come with a latest version of IPMItool. For an overview of IPMI, go to http://
www.ibm.com/developerworks/linux/blueprints/ and click Using Intelligent Platform Management Interface
(IPMI) on Lenovo Linux platforms.
You can view the IMM2.1 event log through the Event Log link in the Integrated Management Module 2.1
(IMM2.1) Web interface. For more information, see “Logging in to the Web interface” on page 37.
The following table describes the methods that you can use to view the event logs, depending on the
condition of the server. The first three conditions generally do not require that you restart the server.
Condition Action
The server is not hung and is Use any of the following methods:
connected to a network (using an • Run Lenovo XClarity Essentials OneCLI to view the system event log
operating system controlled network (requires IPMI driver) or create an output file that you can send to Lenovo
ports). service and support (using ftp or local copy).
• Use IPMItool to view the system-event log (requires the IPMI driver).
• Use the Web browser interface to the IMM2.1 to view the system-event log
locally (requires RNDIS USB LAN driver).
The server is not hung and is not • Run Lenovo XClarity Essentials OneCLI to view the system event log
connected to a network (using an (requires IPMI driver) or create an output file that you can send to Lenovo
operating system controlled network service and support (using ftp or local copy).
ports). • Use IPMItool to view the system-event log (requires the IPMI driver).
• Use the Web browser interface to the IMM2.1 to view the system-event log
locally (requires RNDIS USB LAN driver).
The server is not hung and the In a Web browser, type the IP address for the IMM2.1 and go to the Event
Integrated Management Module 2.1 Log page. For more information, see “Obtaining the IMM2.1 host name” on
(IMM2.1) is connected to a network. page 36 and “Logging in to the Web interface” on page 37.
The server is hung, and no • If DSA Preboot is installed, restart the server and press F2 to start DSA
communication can be made with the Preboot and view the event logs. For more information, see “Running DSA
IMM2.1. Preboot diagnostic program” on page 59.
• Alternatively, you can restart the server and press F1 to start the Setup
Utility and view the POST event log or system-event log. For more
information, see “Viewing event logs through Setup Utility” on page 56.
Note: The POST error log is automatically cleared each time the server restarts.
Chapter 5. Troubleshooting 57
Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set both a power-on password
and an administrator password, you must type the administrator password to view the event logs.
Step 3. To clear the IMM2.1 system-event log, select System Event Log ➙ Clear System Event Log,
then, press Enter twice.
POST
When you turn on the server, it performs a series of tests to check the operation of the server components
and some optional devices in the server. This series of tests is called power-on self-test, or POST.
Note: You cannot view the server status through beep codes.
If a power-on password is set, you must type the password when required and then press Enter to allow the
POST to start running.
If a problem is detected during the POST, an error message is displayed on the screen and also sent to the
POST event log. For more information, see Appendix B “UEFI (POST) error codes” on page 441.
If POST detects a problem, an error message is sent to the POST event log. For more information, see “Event
logs” on page 56.
LXCE OneCLI collects and analyzes system information to aid in diagnosing server problems. OneCLI runs
on the server operating system and collects the following information about the server:
• Drive health information
• Event logs for ServeRAID controllers and service processors
• Hardware inventory, including PCI and USB information
• Light path diagnostics status
• Network interfaces and settings
• Performance data and details about processes that are running
• RAID controller configuration
• Service processor (Integrated Management Module 2.1 (IMM2.1)) status and configuration
• System configuration
• Vital product data and firmware information
For system-specific information about the action that you should take as a result of a message that DSA
generates, see Appendix C “DSA diagnostic test results” on page 451.
If you cannot find a problem by using DSA, see “Solving undetermined problems” on page 74 for information
about testing the server.
Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal symptom
while the program loads.
DSA Preboot
DSA Preboot runs outside of the operating system; you must restart the server to run it. It is provided in the
flash memory on the server, or you can create a bootable medium such as a CD or DVD using Lenovo
DSA Preboot includes diagnostic routines that would be disruptive to run within the operating-system
environment (such as resetting devices). It has a graphical user interface that you can use to specify which
diagnostics to run and to view the diagnostic and data collection results.
DSA Preboot provides diagnostics for the following system components, if they are installed:
• Emulex Ethernet controller
• Optical devices (CD or DVD)
• Tape drives (SCSI, SAS, or SATA)
• Memory
• Microprocessor
• Checkpoint panel
• I2C bus
• SAS and SATA drives
If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot.
Step 1. If the server is running, turn off the server and all attached devices.
Step 2. Turn on all attached devices; then, turn on the server.
Step 3. When the prompt <F2> Diagnostics is displayed, press F2.
Note: The DSA Preboot diagnostic program might appear to be unresponsive for an unusual
length of time when you start the program. This is normal symptom while the program loads. The
loading process might take up to 10 minutes.
Step 4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnostic program.
Note: After you exit the stand-alone memory diagnostic environment, you must restart the server
to access the stand-alone memory diagnostic environment again.
Step 5. Type gui to display the graphical user interface, or type cmd to display the DSA interactive menu.
Step 6. Follow the instructions on the screen to select the diagnostic tests to run.
If the diagnostic program does not detect any hardware errors but the problem remains during normal server
operation, the diagnostic program error might be the cause. If you suspect a diagnostic program error, see
the information that comes with your program.
A single problem might cause more than one error message. When this happens, correct the cause of the
first error message. The other error messages usually will not occur the next time you run the diagnostic
programs.
Chapter 5. Troubleshooting 59
If the server is hung during testing and you cannot continue, restart the server and try running the DSA
Preboot diagnostic programs again. If the problem remains, replace the component that was being tested
when the server is hung.
Aborted: The test could not proceed because of the server configuration.
Additional information concerning test failures is available in the extended diagnostic results for each test.
Viewing the test log results and transferring the DSA collection
To view the test log for the results when the tests are completed, do one of the following:
• Click the Success link in the Status column, if you are running the DSA graphical user interface.
• Type :x to exit the Execute Tests menu, if you are running the DSA interactive menu. Then, select
completed tests to view the results.
• Select Diagnostic Event Log in the graphical user interface.
To transfer DSA Preboot collections to an external USB device, type the copy command in the DSA
interactive menu.
You can also send the DSA error log to Lenovo service and support to aid in diagnosing the server problems.
This tool can help Lenovo Support speed up the process of diagnosing problems.
Although you can collect these system data manually, Electronic Service Agent could also be a good
alternative because it uses minimal system resources and can be easily downloaded from http://www-
01.ibm.com/support/esa/.
Error messages
Lenovo provide error messages on the Web site and PDF file. If you are viewing the Web site, the list of error
codes and messages for UEFI/POST, IMM2.1, and DSA that are generated when a problem is detected will
display.
Troubleshooting by symptom
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
If you cannot find a solution to the problem in these tables, see Appendix C “DSA diagnostic test results” on
page 451 for information about testing the server and “Running DSA Preboot diagnostic program” on page
59 for additional information about running the DSA Preboot program. For additional information to help you
solve problems, see “Start here” on page 47.
Notes:
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a trained
technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
If you have added new software or a new optional device and the server is not working, do the following
before you use the troubleshooting tables:
Step 1. Check the system-error LED on the operator information panel; if it is lit, check the light path
diagnostics LEDs (see “Light path diagnostics” on page 53).
Step 2. Remove the software or device that you just added.
Step 3. Run Dynamic System Analysis (DSA) to determine whether the server is running properly (see
Appendix C “DSA diagnostic test results” on page 451).
Step 4. Reinstall the new software or new device.
General problems
Table 8. General symptoms and actions
Symptom Action
A cover latch is broken, an LED If the part is a CRU, replace it. If the part is a microprocessor or the system board,
is not working, or a similar the part must be replaced by a trained technician.
problem has occurred.
The server is hung while the See “Nx-boot failure” on page 77 and “Recovering the server firmware (UEFI update
screen is on. You cannot start failure)” on page 76.
Setup Utility by pressing F1.
Chapter 5. Troubleshooting 61
Optical drive problems
Table 9. Optical drive symptoms and actions
Symptom Action
The optical drive is not 1. Make sure that:
recognized.
• The SATA connector to which the optical drive is attached (primary or
secondary) is enabled in Setup Utility.
• All cables and jumpers are installed correctly.
• The correct device driver is installed for the optical drive.
2. Run the optical drive diagnostic programs.
3. Reseat the following components:
a. Optical drive
b. Optical drive cable
4. Replace the components listed in step 3 one at a time, in the order shown,
restarting the server each time.
5. (Trained technician only) Replace the system board.
The optical drive tray is not 1. Make sure that the server is turned on.
working.
2. Insert the end of a straightened paper clip into the manual tray-release hole.
3. Reseat the optical drive.
4. Replace the optical drive.
Symptom Action
Not all drives are recognized Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
by the hard disk drive drive diagnostic test again. If the remaining drives are recognized, replace the drive
diagnostic test. that you removed with a new one.
The server stops responding Remove the hard disk drive that was being tested when the server stopped
during the hard disk drive responding, and run the diagnostic test again. If the hard disk drive diagnostic test
diagnostic test. runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic test.
detected while the operating
system was being started.
A hard disk drive passes the Run the diagnostic SCSI Fixed Disk Test. See “Running DSA Preboot diagnostic
diagnostic Fixed Disk Test, but program” on page 59.
the problem remains. Note: This test is not available on servers that have RAID arrays or servers that have
SATA hard disk drives.
Symptom Action
A hard disk drive has failed, 1. Reconfigure the integrated SAS/SATA controller with RAID capabilities and the
and the associated yellow hard devices that are attached to it.
disk drive status LED is lit.
(hot-swap hard disk drives) 2. Run the DSA disk drive test. See “Dynamic System Analysis” on page 58.
3. If the drive fails the test, replace the drive.
A newly installed hard disk 1. Observe the associated yellow hard disk drive status LED. If the LED is lit, it
drive is not recognized. indicates a drive fault.
2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the
drive, making sure that the drive assembly connects to the hard-disk-drive
backplane.
3. Observe the associated green hard disk drive activity LED and the yellow status
LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the
drive is recognized by the controller and is working correctly. Run the DSA
hard disk drive test to determine whether the drive is detected.
• If the green activity LED is flashing and the yellow status LED is flashing
slowly, the drive is recognized by the controller and is rebuilding.
• If neither LED is lit or flashing, check the hard-disk-drive backplane (go to
step 4).
• If the green activity LED is flashing and the yellow status LED is lit, replace
the drive. If the activity of the LEDs remains the same, go to step 4. If the
activity of the LEDs changes, return to step 1.
4. Make sure that the hard-disk-drive backplane is correctly seated. When it is
correctly seated, the drive assemblies correctly connect to the backplane
without bowing or causing movement of the backplane.
5. Reseat the backplane power cable and repeat steps 1 through 3.
6. Reseat the backplane signal cable and repeat steps 1 through 3.
7. Suspect the backplane signal cable or the backplane:
• Replace the affected backplane signal cable.
• Replace the affected backplane.
8. Run the DSA tests for the SAS/SATA adapter and hard disk drives. See
“Dynamic System Analysis” on page 58.
• If the adapter passes the test but the drives are not recognized, replace the
backplane signal cable and run the tests again.
• Replace the backplane.
• If the adapter fails the test, disconnect the backplane signal cable from the
adapter and run the tests again.
• If the adapter fails the test, replace the adapter.
9. See “Problem determination tips” on page 74.
Multiple hard disk drives fail. Make sure that the hard disk drive, RAID card, and server device drivers and
firmware are at the latest level.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code is
supported for the cluster solution before you update the code.
Chapter 5. Troubleshooting 63
Table 10. Hard disk drive symptoms and actions (continued)
Symptom Action
Multiple hard disk drives are 1. Review the storage subsystem logs for indications of problems within the
offline. storage subsystem, such as backplane or cable problems.
2. See “Problem determination tips” on page 74.
A replacement hard disk drive 1. Make sure that the hard disk drive is recognized by the adapter (the green hard
does not rebuild. disk drive activity LED is flashing).
2. Review the SAS/SATA RAID adapter documentation to determine the correct
configuration parameters and settings.
A green hard disk drive activity 1. If the green hard disk drive activity LED does not flash when the drive is in use,
LED does not accurately run the DSA disk drive test. See “Dynamic System Analysis” on page 58.
represent the actual state of
the associated drive. (hot- 2. Use one of the following procedures:
swap hard disk drives) • If the drive passes the test, replace the backplane.
• If the drive fails the test, replace the drive.
A yellow hard disk drive status 1. If the yellow hard disk drive LED and the RAID card software do not indicate the
LED does not accurately same status for the drive, do the following:
represent the actual state of
the associated drive. (hot- a. Turn off the server.
swap hard disk drives) b. Reseat the SAS/SATA adapter.
c. Reseat the backplane signal cable and power cable.
d. Reseat the hard disk drive.
e. Turn on the server and observe the activity of the hard disk drive LEDs.
2. See “Problem determination tips” on page 74.
Hypervisor problems
Table 11. Hypervisor symptoms and actions
Symptom Action
If an optional embedded 1. Make sure that the optional embedded hypervisor flash device is selected on
hypervisor flash device is not the boot manager <F12> Select Boot Device at startup.
listed in the expected boot
order, does not appear in the 2. Make sure that the embedded hypervisor flash device is seated in the connector
list of boot devices, or a similar correctly. See “Removing a USB embedded hypervisor flash device” on page
problem has occurred. 120 and “Installing a USB embedded hypervisor flash device” on page 121.
3. See the documentation that comes with the optional embedded hypervisor flash
device for setup and configuration information.
4. Make sure that other software works on the server.
Symptom Action
A problem occurs only 1. Make sure that:
occasionally and is difficult to • All cables and cords are connected securely to the rear of the server and
diagnose. attached devices.
• When the server is turned on, air is flowing from the fan grille. If there is no
airflow, the fan is not working. This can cause the server to overheat and shut
down.
2. Check the system-error log or IMM2.1 event log. See “Event logs” on page 56.
Symptom Action
All or some keys on the 1. Make sure that:
keyboard do not work. • The keyboard cable is securely connected.
• The server and the monitor are turned on.
2. Run the Setup Utility and enable the USB device option.
3. If the keyboard t is connected to a USB hub, disconnect the keyboard from the
hub and connect it directly to the server.
4. Replace the keyboard.
Memory problems
Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then,
wait 10 seconds before restarting the server.
Chapter 5. Troubleshooting 65
Table 14. Memory problems and actions
Symptom Action
The amount of system memory 1. Make sure that:
that is displayed in Setup
Utility is less than the amount • No error LEDs are lit on the operator information panel.
of installed physical memory. • No DIMM error LEDs are lit on the system board.
• The memory modules are seated correctly.
• You have installed the correct type of memory.
• If you changed the memory, you updated the memory configuration in the
Setup Utility.
• All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.
• There is no memory mismatch when the server is at the minimum memory
configuration.
2. Reseat the DIMMs, and then restart the server.
3. Check the POST error log:
• If a DIMM was disabled by a system-management interrupt (SMI), replace the
DIMM.
• If a DIMM was disabled by the user or by the POST, reseat the DIMM; then,
run the Setup Utility and enable the DIMM.
4. Check that all DIMMs are initialized in the Setup Utility; then, run memory
diagnostics. See “Running DSA Preboot diagnostic program” on page 59.
5. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair
match.
6. Reseat the DIMM.
7. Re-enable all DIMMs using the Setup Utility, and then restart the server.
8. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. (Trained technician only) system board
Multiple rows of DIMMs in a 1. Reseat the DIMMs; then, restart the server.
branch are identified as failing.
2. Replace the failing DIMM.
3. (Trained technician only) Replace the system board
A memory error occurs For example, if you suspect memory module in slot 1 or slot 2 is failing, do the
indicating that one memory following:
module in a channel is failing. 1. Exchange memory module in slot 1 with memory module in slot 3.
2. Restart the server.
3. Check whether this error still occurs.
a. If yes, it means that memory module in slot 2 is failing. Then, replace
memory module in slot 2 with a new memory module.
b. If no, it means that memory module in slot 1 is failing. Then, replace memory
module in slot 1 with a new memory module.
For more information, refer to the tip files at:
http://www.lenovo.com/support
Symptom Action
Testing the monitor. 1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is being
tested on a different server.
3. Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be caused by a video device driver.
4. (Trained technician only) Replace the system board.
The screen is blank. 1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
• The server is turned on. If there is no power to the server, see “Power
problems” on page 70.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
• No POST errors are generated when the server is turned on.
3. Make sure that the correct server is controlling the monitor, if applicable.
4. Make sure that damaged server firmware is not affecting the video. See
“Updating the firmware” on page 25.
5. Observe the checkpoint LEDs on the system board; if the codes are changing,
go to the next step.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. Video adapter (if one is installed)
c. (Trained technician only) System board
Chapter 5. Troubleshooting 67
Table 15. Monitor and video symptoms and actions (continued)
Symptom Action
The monitor has screen jitter, 1. If the monitor self-tests show that the monitor is working properly, consider the
or the screen image is wavy, location of the monitor. Magnetic fields around other devices (such as
unreadable, rolling, or transformers, appliances, fluorescents, and other monitors) can cause screen
distorted. jitter or wavy, unreadable, rolling, or distorted screen images. If this happens,
turn off the monitor.
Wrong characters appear on 1. If the wrong language is displayed, update the server firmware to the latest level
the screen. (see “Updating the firmware” on page 25) with the correct language.
2. Reseat the monitor and cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained technician only) System board
Symptom Action
Login failed by using LDAP 1. Make sure that the license key is valid.
account with SSL enabled.
2. Generate a new license key and log in again.
Symptom Action
A Lenovo optional device that 1. Make sure that:
was installed does not work. • The device is designed for the server. Go to:
http://www.lenovo.com/ serverproven/
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup Utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reset the device that you installed.
3. Replace the device that you installed.
A Lenovo optional device that 1. Make sure that all of the cable connections for the device are secure.
worked previously does not
work now. 2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
Symptom Action
You cannot boot automatically To recreate the boot entry manually, do the following:
in the following operating 1. Turn on the server and press F1 to enter Setup Utility.
systems:
2. Select Boot manager.
• SUSE Linux® Enterprise
Server 11 with Service Pack 3. Select Add Boot Option.
1 4. Select the boot entry with the string “*.efi”
• Red Hat® Enterprise Linux 6 5. Type the description such as “OS_Install”. Then, select Commit Changes.
For more information, refer to the tip files at:
http://www.lenovo.com/support
Chapter 5. Troubleshooting 69
Power problems
Table 19. Power problems and actions
Symptom Action
The power-control button does 1. Disconnect the server power cords.
not work, and the reset button
does not work (the server does 2. Reconnect the power cords.
not start). 3. (Trained technician only) Reseat the operator information panel cable, and then
repeat steps 1a and 1b.
Note: The power-control
button will not function until • (Trained technician only) If the server starts, reseat the operator information
approximately 20 seconds panel. If the problem remains, replace the operator information panel.
after the server has been • If the server does not start, bypass the power-control button by using the
connected to power. force power-on jumper. See “System-board switches and jumpers” on page
21. If the server starts, reseat the operator information panel. If the problem
remains, replace the operator information panel.
4. Make sure that:
a. The power cords are correctly connected to the server and to a working
electrical outlet.
b. The type of memory that is installed is correct.
c. The DIMM is fully seated.
d. The LEDs on the power supply do not indicate a problem.
5. Reseat the following components:
a. DIMMs
b. (Trained technician only) Power-supply cables to all internal components
c. (Trained technician only) Power switch connector
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. Power supply
c. (Trained technician only) System board
7. If you installed an optional device, remove it, and restart the server. If the server
now starts, you might have installed more devices than the total devices that
power supply could support.
8. See “Power-supply LEDs” on page 54.
The server does not turn off. 1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, do the following:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button for five seconds.
c. Restart the server.
d. If the server fails the POST and the power-control button does not work,
disconnect the power cord for five seconds; then, reconnect the power cord
and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
The server unexpectedly shuts See “Solving undetermined problems” on page 74.
down, and the LEDs on the
operator information panel are
not lit.
Symptom Action
The number of serial ports that 1. Make sure that:
are identified by the operating • Each port is assigned a unique address in the Setup Utility and none of the
system is less than the number serial ports are disabled.
of installed serial ports. • The serial-port adapter (if one is present) is seated correctly.
2. Reseat the serial port adapter.
3. Replace the serial port adapter.
ServerGuide problems
Table 21. ServerGuide problems and actions
Symptom Action
The ServerGuide Setup and 1. Make sure that the server supports the ServerGuide program and has a
Installation CD will not start. startable (bootable) DVD drive.
2. If the startup (boot) sequence settings have been changed, make sure that the
DVD drive is the first in the startup sequence.
3. If more than one DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The ServeRAID Manager 1. Make sure that the hard disk drive is connected correctly.
program cannot view all
installed drives, or the 2. Make sure that the SAS hard disk drive cables are securely connected.
operating system cannot be
installed.
The operating-system Make more space available on the hard disk.
installation program
continuously loops.
The ServerGuide program will Make sure that the operating-system CD is supported by the ServerGuide program.
not start the operating-system For a list of supported operating-system versions, go to https://support.lenovo.com/
CD. solutions/lnvo-toolkit, click the link for your ServerGuide version, and scroll down to
the list of supported Microsoft Windows operating systems.
The operating system cannot Make sure that the server supports the operating system. If it does, either no logical
be installed; the option is not drive is defined (SCSI RAID servers), or the ServerGuide System Partition is not
available. present. Run the ServerGuide program and make sure that setup is complete.
Chapter 5. Troubleshooting 71
Software problems
Table 22. Software problems and actions
Symptom Action
You suspect a software 1. To determine whether the problem is caused by the software, make sure that:
problem. • The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have installed an adapter or a memory module, the server might have a
memory-address conflict.
• The software is designed to operate on the server.
• Other software works on the server.
• The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact the software vendor.
Symptom Action
A USB device does not work. 1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in the Setup
Utility. For more information, see “Using the Setup Utility program” on page 29.
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
Symptom Action
For servers installed with the Install the driver for the Intel Rapid Storage Technology enterprise (RSTe) NVMe
Windows operating system, driver.
after you install all the chipset
drivers, a yellow exclamation To download the driver, go to:
mark is still displayed for the http://support.lenovo.com/us/en/products/Servers/Lenovo-x86-servers/
PCI device in the Device Lenovo-System-x3250-M6/3633/downloads/DS120488
Manager window.
Note: There is no impact on the server function if you do not install this driver.
Step 1. Turn off the server and disconnect all power cords.
If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 54 to replace
the components in the minimum configuration one at a time until the problem is isolated.
Step 1. Make sure that the correct device drivers, which come with the server, are installed and that they
are at the latest level.
Step 2. Make sure that the Ethernet cable is installed correctly.
• The cable must be securely attached at all connections. If the cable is attached but the problem
remains, try a different cable.
• If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5 cabling.
• If you directly connect two servers (without a hub), or if you are not using a hub with X ports, use
a crossover cable. To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
Step 3. Determine whether the hub supports auto-negotiation. If it does not, try configuring the integrated
Ethernet controller manually to match the speed and duplex mode of the hub.
Step 4. Check the Ethernet controller LEDs on the rear panel of the server. These LEDs indicate whether
there is a problem with the connector, cable, or hub.
• The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub.
If the LED is off, there might be a defective connector or cable or a problem with the hub.
• The Ethernet transmit/receive activity LED is lit when the Ethernet controller sends or receives
data over the Ethernet network. If the Ethernet transmit/receive activity LED is off, make sure
that the hub and network are operating and that the correct device drivers are installed.
Step 5. Check the LAN activity LED on the rear of the server. The LAN activity LED is lit when data is active
on the Ethernet network. If the LAN activity LED is off, make sure that the hub and network are
operating and that the correct device drivers are installed.
Step 6. Check for operating-system-specific causes of the problem.
Step 7. Make sure that the device drivers on the client and server are using the same protocol.
If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the
network administrator must investigate other possible causes of the error.
Chapter 5. Troubleshooting 73
Solving undetermined problems
If Dynamic System Analysis (DSA) cannot diagnose the failure or if the server is inoperative, use the
information in this section to solve the undetermined problems.
If you suspect that a software problem is causing failures (continuous or intermittent), see “Software
problems” on page 72.
Corrupted data in CMOS memory or corrupted UEFI firmware can cause undetermined problems. To reset
the CMOS data, use the CMOS clear jumper (JP1) to clear the CMOS memory and override the power-on
password. See “System-board connectors” on page 21 for more information. If you suspect that the UEFI
firmware is corrupted, see “Recovering the server firmware (UEFI update failure)” on page 76.
Note: The minimum configuration required for the server to start is one microprocessor and one 4
GB DIMM.
Step 4. Turn on the server. If the problem remains, suspect the following components in the following
order:
1. Power supply
2. Memory
3. Microprocessor
4. System board
If the problem is solved when you remove an adapter from the server but the problem recurs when you
reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with a
different one, suspect the riser card.
If you suspect a networking problem and the server passes all the system tests, suspect a network cabling
problem that is external to the server.
The model number and serial number of the server are on the ID label attached on the front bezel.
You can solve some problems by comparing the configuration and software setups between working and
nonworking servers. When you compare servers to each other for diagnostic purposes, consider them
identical only if all the following factors are the same in all the servers:
• Machine type and model
• UEFI firmware level
• IMM firmware level
• Adapters and attachments, in the same locations
• Address jumpers, terminators, and cabling
• Software versions and levels
• Diagnostic program type and version level
• Configuration option settings
• Operating-system control-file setup
For information about calling Lenovo for service, see Appendix D “Getting help and technical assistance” on
page 589.
Chapter 5. Troubleshooting 75
Recovering the server firmware (UEFI update failure)
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is
part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
If the server firmware has become corrupted, such as from a power failure during an update, you can recover
the server firmware in the following ways:
• In-band method: Recover server firmware, using either the boot block jumper (Automated Boot
Recovery) or a server firmware update package.
• Out-of-band method: Use the IMM2.1 Web interface to update the firmware and the latest server
firmware update package.
Note: You can obtain a server-firmware update package through one of the following ways:
• Search and download the update package from http://www.lenovo.com/support.
• Contact your Lenovo service representative. Phone numbers are available athttp://www.ibm.com/services
or http://www.ibm.com/planetwide.
The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable
UEFI firmware image in the backup bank. If the server firmware in the primary bank becomes corrupted, you
can manually boot the backup bank with the UEFI boot backup jumper (JP16). In the case of image
corruption, this will occur automatically with the Automated Boot Recovery function.
Step 1. Read “Safety” on page v and “Before removing or installing server components” on page 93.
Step 2. Turn off the server, and disconnect all power cords and external cables.
Step 3. Unlock and remove the server cover. See “Removing the server cover” on page 94.
Step 4. Locate the UEFI boot backup jumper on the system board. See “System-board switches and
jumpers” on page 21.
Step 5. Move the UEFI boot backup jumper from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery
mode.
Step 6. Reinstall the server cover; then, reconnect all power cords.
Step 7. Restart the server. The system begins the power-on self-test (POST).
Step 8. Boot the server to an operating system that is supported by the firmware update package that you
downloaded.
Step 9. Perform the firmware update by following the instructions that are in the firmware update package
readme file.
Step 10. Turn off the server and disconnect all power cords and external cables, and then remove the server
cover. See “Removing the server cover” on page 94.
Step 11. Move the UEFI boot backup jumper from pins 2 and 3 back to the primary position (pins 1 and 2).
Step 12. Reinstall the cover. See “Installing the server cover” on page 95.
Step 13. Reconnect the power cord and any cables that you removed.
Step 14. Turn on the server. The system begins the power-on self-test (POST). If this does not recover the
primary bank, continue with the following steps.
Before the automated boot recovery process starts, observe the following:
• Boot the server to an operating system that is supported by the firmware update package that you
downloaded.
• Perform the firmware update by following the instructions that are in the firmware update package readme
file.
Out-of-band method
See the IMM2.1 documentation (Integrated Management Module II User's Guide) at http://
publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/ product_
page.html.
Nx-boot failure
Configuration changes, such as added devices or adapter firmware updates, and firmware or application
code problems can cause the server to fail POST (the power-on self-test). If this occurs, the server responds
in either of the following ways:
• The server restarts automatically and attempts POST again.
• The server hangs, and you must manually restart the server for the server to attempt POST again.
After a specified number of consecutive attempts (automatic or manual), the Nx-boot failure feature causes
the server to revert to the default UEFI configuration and start the Setup Utility so that you can make the
Chapter 5. Troubleshooting 77
necessary corrections to the configuration and restart the server. If the server is unable to complete POST
with the default configuration successfully, there might be a problem with the system board.
You can set the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the
Setup Utility. To specify the number, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST
Attempts Limit. Then, choose the item from the following available options: 3, 6, 9, and Disable Nx-boot
failure.
Replaceable components consist of structural parts, and field replaceable units (FRUs):
• Structural parts: Purchase and replacement of structural parts (components, such as chassis assembly,
cover, and bezel) is your responsibility. If Lenovo acquires or installs a structural component at your
request, you will be charged for the service. For the list of structural parts, see “Structural parts” on page
90.
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for your server.
For information about the terms of the warranty and getting service and assistance, see the Warranty
Information document that comes with the server. For more information about getting service and
assistance, see Appendix D “Getting help and technical assistance” on page 589.
The following illustration shows the major components in the server. The illustrations in this document might
differ slightly from your hardware. For a list of structural parts, see “Structural parts” on page 90.
CRU part
number (Tier CRU part
Index Description 1) number (Tier 2)
19 Hard disk drive, 3.5-inch simple-swap, SATA, 500 GB, 7.2 K 81Y9803
20 Solid-state drive, 2.5-inch hot-swap, SATA, 1.2 TB, S3520 series 01GR803
23 Hard disk drive filler, one 2.5-inch hard disk drive 00FW856
24 Front I/O assembly 00AL324
28 Microprocessor, Intel Pentium G4620, 3.7 GHz, 2400 MHz, 51 W (2- 01GT303
core, Kabylake)
28 Microprocessor, Intel Pentium G4520, 3.6 GHz, 3 MB, 2133 MHz, 65 00YE094
W (2-core)
28 Microprocessor, Intel Pentium G4600, 3.6 GHz, 2400 MHz, 51 W (2- 01GT304
core, Kabylake)
28 Microprocessor, Intel Pentium G4500, 3.5 GHz, 3 MB, 2133 MHz, 65 00YE095
W (2-core)
28 Microprocessor, Intel Pentium G4600T, 3.0 GHz, 2400 MHz, 35 W (2- 01GT305
core, Kabylake)
28 Microprocessor, Intel Pentium G4500T, 3.0 GHz, 3 MB, 2133 MHz, 35 00YE096
W (2-core)
28 Microprocessor, Intel Pentium G4560, 3.5 GHz, 2400 MHz, 54 W (2- 01GT306
core, Kabylake)
28 Microprocessor, Intel Pentium G4400, 3.3 GHz, 3 MB, 2133 MHz, 65 00YE097
W (2-core)
28 Microprocessor, Intel Pentium G4560T, 2.9 GHz, 2400 MHz, 35 W (2- 01GT307
core, Kabylake)
28 Microprocessor, Intel Pentium G4400T, 2.9 GHz, 3 MB, 2133 MHz, 35 00YE098
W (2-core)
28 Microprocessor, Intel Core-i3 7320, 4.1 GHz, 2400 MHz, 51W (2-core, 01GT298
Kabylake)
28 Microprocessor, Intel Core-i3 7300, 4.0 GHz, 2400 MHz, 51 W (2-core, 01GT299
Kabylake)
28 Microprocessor, Intel Core-i3 6320, 3.9 GHz, 4 MB, 2133 MHz, 65 W 00YE089
(2-core)
28 Microprocessor, Intel Core-i3 6300, 3.8 GHz, 4 MB, 2133 MHz, 65 W 00YE090
(2-core)
28 Microprocessor, Intel Core-i3 7300T, 3.5 GHz, 2400 MHz, 35 W (2- 01GT300
core, Kabylake)
28 Microprocessor, Intel Core-i3 6300T, 3.3 GHz, 4 MB, 2133 MHz, 35 W 00YE091
(2-core)
28 Microprocessor, Intel Core-i3 7100, 3.9 GHz, 2400 MHz, 51 W (2-core, 01GT301
Kabylake)
28 Microprocessor, Intel Core-i3 6100, 3.7 GHz, 3 MB, 2133 MHz, 65 W 00YE092
(2-core)
28 Microprocessor, Intel Core-i3 7100T, 3.4 GHz, 2400 MHz, 35 W (2- 01GT302
core, Kabylake)
28 Microprocessor, Intel Core-i3 6100T, 3.2 GHz, 3 MB, 2133 MHz, 35 W 00YE093
(2-core)
28 Microprocessor, Intel Xeon E3-1280 v6, 3.9 GHz, 2400 MHz, 72 W (4- 01GT292
core,Kabylake)
28 Microprocessor, Intel Xeon E3-1280 v5, 3.7 GHz, 8 MB cache, 2133 00YE086
MHz, 80 W (4-core)
28 Microprocessor, Intel Xeon E3-1270 v6, 3.8 GHz, 2400 MHz, 72 W (4- 01GT293
core, Kabylake)
28 Microprocessor, Intel Xeon E3-1270 v5, 3.6 GHz, 8 MB cache, 2133 00YE082
MHz, 80 W (4-core)
28 Microprocessor, Intel Xeon E3-1260L v5, 2.9 GHz, 8 MB cache, 2133 00YE087
MHz, 45 W (4-core)
28 Microprocessor, Intel Xeon E3-1240L v5, 2.1 GHz, 8 MB cache, 2133 00YE088
MHz, 25 W (4-core)
28 Microprocessor, Intel Xeon E3-1240 v6, 3.7 GHz, 2400 MHz, 72 W (4- 01GT294
core, Kabylake)
28 Microprocessor, Intel Xeon E3-1240 v5, 3.5 GHz, 8 MB cache, 2133 00YE083
MHz, 80 W (4-core)
28 Microprocessor, Intel Xeon E3-1230 v6, 3.5 GHz, 2400 MHz, 72 W (4- 01GT295
core, Kabylake)
28 Microprocessor, Intel Xeon E3-1230 v5, 3.4 GHz, 8 MB cache, 2133 00YE084
MHz, 80 W (4-core)
28 Microprocessor, Intel Xeon E3-1225 v6, 3.3 GHz, 2400 MHz, 73 W (4- 01GT297
core, Kabylake)
28 Microprocessor, Intel Xeon E3-1220 v6, 3.0 GHz, 2400 MHz, 72 W (4- 01GT296
core, Kabylake)
28 Microprocessor, Intel Xeon E3-1220 v5, 3.0 GHz, 8 MB cache, 2133 00YE085
MHz, 80 W (4-core)
28 Microprocessor, Intel Celeron G3950, 3.0 GHz, 2400 MHz, 51 W (2- 01GT308
core, Kabylake)
28 Microprocessor, Intel Celeron G3930, 2.9 GHz, 2400 MHz, 51 W (2- 01GT309
core, Kabylake)
28 Microprocessor, Intel Celeron G3920, 2.9 GHz, 2 MB, 2133 MHz, 65 W 00YE099
(2-core)
28 Microprocessor, Intel Celeron G3900, 2.8 GHz, 2 MB, 2133 MHz, 65 W 00YE100
(2-core)
28 Microprocessor, Intel Celeron G3930T, 2.7 GHz, 2400 MHz, 35 W (2- 01GT310
core, Kabylake)
28 Microprocessor, Intel Celeron G3900T, 2.6 GHz, 2 MB, 2133 MHz, 35 00YE101
W (2-core)
425 mm & 925 mm ServeRAID M5200 Series Flash Power Module 46C9793
Cable
ServeRAID M5200 Series 1 GB Cache/RAID 5 Upgrade 44W3392
Power cable, backplane, four 2.5-inch hot-swap hard disk drive 00YJ417
Power cable, backplane, four 3.5-inch hot-swap hard disk drive 00YJ418
Consumable parts (parts that are purchased separately) are not covered by the Lenovo Statement of Limited
Warranty. The following consumable parts are available for purchase from the retail store.
1 Server cover, for server models with hot swap power supply 00YE167
1 Server cover, for server models with fixed power supply 00YE168
Structural parts
Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on the
structural parts from the Lenovo retail store.
The following structural parts are available for purchase from the retail store.
22 2.5-inch hard disk drive filler (for two hard disk drives) 00KF683
Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from
what is described in this document.
1. Go to http://www.ibm.com.
2. From the Products menu, select Upgrades, accessories & parts.
3. Click Obtain maintenance parts; then, follow the instructions to order the part from the retail store.
If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact
your local Lenovo representative for assistance.
Power cords
For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid
electrical shock, always use the power cord and plug with a properly grounded outlet.
Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and
certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
Power cords for a specific country or region are usually available only in that country or region.
39M5206 China
39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus,
Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire (Ivory Coast), Croatia
(Republic of), Czech Republic, Dahomey, Djibouti, Egypt, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran,
Kazakhstan, Kyrgyzstan, Laos (People’s Democratic Republic of), Latvia, Lebanon,
Lithuania, Luxembourg, Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of), Monaco,
Mongolia, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway,
Poland, Portugal, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of), Somalia,
Spain, Suriname, Sweden, Syrian Arab Republic, Tajikistan, Tahiti, Togo, Tunisia,
Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis
and Futuna, Yugoslavia (Federal Republic of), Zaire
39M5130 Denmark
39M5179
39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South
Africa, Sri Lanka, Swaziland, Uganda
39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong
Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the
Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic
of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen,
Zambia, Zimbabwe
39M5158 Liechtenstein, Switzerland
39M5165 Chile, Italy, Libyan Arab Jamahiriya
39M5172 Israel
39M5095 220 - 240 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela
39M5463 Taiwan
39M5087 Thailand
39M5219 Korea (Democratic People’s Republic of), Korea (Republic of)
39M5199 Japan
39M5226 India
39M5240 Brazil
39M5241
39M5375 Canada, United States of America
39M5377
39M5378
39M5509
39M5512
For information about warranty terms, see the Warranty Information document that comes with the server.
For more information about getting service and assistance, see Appendix D “Getting help and technical
assistance” on page 589.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always
use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with
the power on.
You might have to have the server turned on while the cover is off, to look at system-board LEDs or replace
hot-swap components. Follow these guidelines when you work inside a server that is turned on:
• Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside
the server; do not wear cuff links while you are working inside the server.
To reduce the possibility of damage from electrostatic discharge, observe the following precautions:
• Limit your movement. Movement can cause static electricity to build up around you.
• The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist
strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system
when working inside the server with the power on.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted metal surface on the
outside of the server for at least two seconds. This drains static electricity from the package and from your
body.
• Remove the device from its package and install it directly into the server without setting down the device.
If it is necessary to set down the device, put it back into its static-protective package. Do not place the
device on the server cover or on a metal surface.
• Take additional care when handling devices during cold weather. Heating reduces indoor humidity and
increases static electricity.
The illustrations in this document might differ slightly from your hardware.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. If the server has been installed in a rack, remove the server from the rack. See the Rack Installation
Instructions that comes with the server.
Step 3. Put the server on a working area before you remove any server components from the server.
Step 4. Put your thumbs on the blue cover-release buttons 1 and 2. Firmly press the button 1 and slide the
server cover toward the rear of the server until the cover is disengaged from the chassis.
Step 5. Lift the server cover off the server and set it aside.
Attention: For proper cooling and airflow, install the server cover before you turn on the server.
Note: Ensure that all components have been reassembled properly and that no tools or loose screws are left
inside your server.
Step 3. Install the server into the rack. See the Rack Installation Instructions that comes with the server.
Step 4. Reconnect all the external cables. Then, turn on the server and peripheral devices.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Attention: For proper cooling and airflow, install the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components.
Step 1. Align the air baffle tabs 1 with the notches in the server fan cage. Then, lower the air baffle into the
server and press the air baffle down until it is securely seated.
Step 3. Press the release latch 1 and pivot the security bezel outward to remove it from the chassis.
Step 3. Use the key to lock the security bezel to the closed position.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Grasp the blue tabs on the PCI riser-card assembly and lift the PCI riser-card assembly to release it
from the chassis.
Step 4. Disconnect any cables from the adapters on the PCI riser-card assembly.
Step 5. Remove the adapter from the PCI riser-card assembly. See “Removing an adapter” on page 114.
Step 6. Place the PCI riser-card assembly on a flat, static-protective surface.
Step 7. Install the PCI riser-card assembly. See “Installing the PCI riser-card assembly” on page 99.
Step 1. Install the appropriate adapters onto the PCI riser-card assembly. See “Installing an adapter” on
page 114.
Step 2. Reconnect any adapter cables that you disconnected when you removed the PCI riser-card
assembly.
Step 3. Carefully align the PCI riser-card assembly with the guides on the rear of the server and with the
PCI riser-card connector on the system board. Then, place your fingers on the blue tabs and press
down on the PCI riser-card assembly. Make sure that the riser-card assembly is fully seated in the
connector on the system board.
Step 4. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the flash power module. See “Removing a RAID adapter battery or flash power module”
on page 118.
Step 4. Remove the two screws that secure the holder and then remove the holder.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Place the holder on the chassis as shown and align the screw holes in the holder with the ones in
the chassis. Then, install the two screws and make sure that the holder is secured firmly on the
chassis.
Step 4. Install a flash power module. See “Installing a RAID adapter battery or flash power module” on
page 118.
Step 5. Complete the parts replacement. See “Completing the parts replacement” on page 170.
The illustrations in this document might differ slightly from your hardware.
Removing a DIMM
To remove a DIMM, do the following:
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Carefully open the retaining clips 1 on each end of the DIMM slot and remove the DIMM.
Step 5. Install a new DIMM if you have installed only one DIMM. See “Installing a DIMM” on page 104.
• Confirm that the server supports the DIMM that you are installing. Go to:
http://www.lenovo.com/ serverproven/
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message indicating that the memory configuration has been changed. You
can use the Setup Utility program to view the server configuration information. See “Using the Setup
Utility program” on page 29.
• The server supports only industry-standard DDR4, 2133 MHz, PC4-17000 (single-rank or dual-rank),
unbuffered DIMMs with error correcting code (ECC).
• The server supports a maximum of four single-rank or dual-rank unbuffered DIMMs.
• The maximum operating speed of the server is determined by the slowest DIMM in the server.
• If you install a pair of DIMMs in DIMM slots 3 and 1, the size and speed of the DIMMs that you install in
DIMM slots 1 and 3 must match each other. However, they do not have to be the same size and speed as
the DIMMs that are installed in DIMM slots 4 and 2.
• You can use compatible DIMMs from various manufacturers in the same pair.
• To determine the type of a DIMM, see the label on the DIMM. The information on the label is in the format
x GB nRxx PC4-xxxxxx-xx-xx-xx. The “nRxx” indicates whether the DIMM is single-rank (n=1) or dual-
rank (n=2).
• The amount of usable memory is reduced, depending on the system configuration. A certain amount of
memory must be reserved for system resources. To view the total amount of installed memory and the
amount of configured memory, run Setup Utility. For additional information, see “Configuring the server”
on page 26.
• The specifications of a DDR4 DIMM are on a label on the DIMM, in the following format:
e: blank for SDP, DDP and QDP and others for modules using 3DS stacks, logical ranks per package
rank
It has the following variables:
– 2 = 2 logical ranks in each package rank
– 4 = 4 logical ranks in each package rank
– 8 = 8 logical ranks in each package rank
– xff is the device organization or bit width of SDRAMs (for example, x4, x8, or x16)
– x4 = x4 organization (four DQ lines per SDRAM)
– x8 = x8 organization
– x16 = x16 organization
– wwww is the DIMM speed, in MBps (for example, 2133, 2400, 2666, 2933, or 3200)
aa is the SDRAM speed grade
– m is the DIMM type
– E = Unbuffered DIMM (UDIMM) (x64-bit primary data bus) with ECC (x8-bit module data bus)
– L = Load Reduced DIMM (LRDIMM) (x64-bit primary data bus) with ECC (x8-bit module data bus)
– R = Registered DIMM (RDIMM) (x64-bit primary data bus) with ECC (x8-bit module data bus)
– U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
cc is the reference design file for the design of the DIMM
d is the revision number of the used reference design
– bb is the JEDEC SPD Revision Encoding and Additions level
To locate the DIMM slots on the system board, see “System-board connectors” on page 21.
The following sections provide additional information specific to unbuffered DIMMs that you must consider.
• The following table lists the maximum DIMM population using ranked UDIMMs.
Table 27. Maximum memory population using ranked UDIMMs (depending on your model)
4 Dual-rank UDIMMs 16 GB 64 GB
• The following table shows the UDIMM memory installation sequence to optimize the system performance.
Installing a DIMM
To install a DIMM, do the following:
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Locate the DIMM slots on the system board. Then, refer to “Unbuffered DIMMs (UDIMMs)” on page
103 and ensure that you observe the installation rules and sequence.
Step 5. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
outside of the server. Then, remove the DIMM from the package.
Step 6. Open the retaining clips 1 on each end of the DIMM slot. Then, install the DIMM into the slot.
Attention: To avoid breaking the retaining clips or damaging the DIMM slots, open and close the
clips gently.
Step 7. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the
DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly
seated in the connector.
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.
Step 8. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Attention:
• To avoid damage to the hard disk drive connectors, make sure that the server cover is in place and fully
closed whenever you install or remove a hard disk drive.
• To ensure adequate system cooling, do not operate the server for more than two minutes without either a
hard disk drive or a filler installed in each bay.
• Before you change hard disk drives, HDD controllers (including controllers that are integrated on the
system board), HDD backplanes, or HDD cables, back up all important data that is stored on the hard disk
drives.
• Before you remove any component of a RAID array, back up all RAID configuration information and data
on your drive.
Step 1. Remove the security bezel. See “Removing the security bezel” on page 97.
Step 2. Press the release button 1 to open the handle 2 of the drive. Then, grasp the handle and pull the
hot-swap hard disk drive out of the drive bay.
Step 3. Install a new hot-swap hard disk drive or install a filler into the bay.
Step 4. Reinstall the security bezel. See “Installing the security bezel” on page 97.
Attention: To avoid damage to the hard disk drive connectors, make sure that the server cover is in place
and fully closed whenever you install or remove a hard disk drive.
The following tips describe the type of hard disk drives that the server supports and other information that
you must consider when you install a hard disk drive.
• Locate the documentation that comes with the hard disk drive and follow those instructions in addition to
the instructions in this topic.
• Make sure that you have all the cables and other equipment specified in the documentation that comes
with the drive.
• Select the bay in which you want to install the drive.
• Check the instructions that come with the drive to determine whether you have to set any switches or
jumpers on the drive. If you are installing a SAS or SATA hard disk drive, be sure to set the SAS or SATA
ID for that device.
• You can install up to eight 2.5-inch or four 3.5-inch hot-swap SAS or SATA hard disk drives in the server.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays
and PCI and PCI Express slots covered or occupied. When you install a drive, save the EMC shield and
filler from the bay in case you later remove the device.
Step 1. Remove the security bezel. See “Removing the security bezel” on page 97.
Step 2. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server. Then, remove the drive from the package and place it on a static-protective surface.
Step 3. Install the hard disk drive into the drive bay:
a. Remove the hard-disk-drive filler 1. Keep the filler in a safe place. Make sure that the tray
handle 2 is in the open (unlocked) position.
b. Gently push the drive into the bay until the drive stops.
c. Close the tray handle to the locked position.
Step 4. Check the hard disk drive status LED to verify that the hard disk drive is operating properly. If the
yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be
reinstalled. If the green hard disk drive activity LED is flashing, the drive is being accessed.
Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to
reconfigure your disk arrays after you install hard disk drives. For additional information about RAID
Attention:
• To avoid damage to the hard disk drive connectors, make sure that the server cover is in place and fully
closed whenever you install or remove a hard disk drive.
• To ensure adequate system cooling, do not operate the server for more than two minutes without either a
hard disk drive or a filler installed in each bay.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the security bezel. See “Removing the security bezel” on page 97.
Step 3. Remove a simple-swap hard disk drive.
• For the 2.5-inch drive, slide the release latch 1 to the left and pull the hard disk drive out of the
drive bay at the same time.
• For the 3.5-inch drive, remove the drive bay filler 1 from the server. Then, slide the release latch 2
to the right and pull the hard disk drive out of the drive bay at the same time.
Step 4. Depending on your needs, install a new drive and then reinstall the filler or install the filler directly.
Step 5. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 6. Reinstall the security bezel. See “Installing the security bezel” on page 97.
Before you install a simple-swap SAS or SATA hard disk drive, read the following information. For a list of
supported hard disk drives, go to http://www.lenovo.com/ serverproven/.
• Locate the documentation that comes with the hard disk drive and follow those instructions in addition to
the instructions in this topic.
• Make sure that you have all the cables and other equipment specified in the documentation that comes
with the drive.
• Select the bay in which you want to install the drive.
• Check the instructions that come with the drive to determine whether you have to set any switches or
jumpers on the drive. If you are installing a SAS or SATA device, be sure to set the SAS or SATA ID for that
device.
• You can install up to eight 2.5-inch or four 3.5-inch simple-swap SAS or SATA hard disk drives in the
server.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays
and PCI and PCI Express slots covered or occupied. When you install a drive, save the EMC shield and
filler from the bay in case you later remove the device.
• For a complete list of supported optional devices for the server, go to:
http://www.lenovo.com/ serverproven/
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the security bezel. See “Removing the security bezel” on page 97.
Step 3. Remove the filler from the empty drive bay.
Step 4. Touch the static-protective package that contains the drive to any unpainted metal surface on the
server. Then, remove the drive from the package and place it on a static-protective surface.
Step 5. Install the hard disk drive into the drive bay.
• For the 3.5-inch drive, slide the release latch 2 to the right and gently push the drive into the bay
until the drive stops. Then, reinstall the filler.
Step 6. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 7. Reinstall the security bezel. See “Installing the security bezel” on page 97.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the security bezel. See “Removing the security bezel” on page 97.
Step 3. Remove the server cover. See “Removing the server cover” on page 94.
Step 4. Press the release tab 1 as shown, hold the optical drive, and push the drive from the rear at the
same time to slide it out of the bay.
Attention: Do not disconnect the optical drive cable by using excessive force.
Step 6. Attach the drive retention clip that you removed from the optical drive to the side of the optical drive
filler. See “Installing the optical drive” on page 112. Then, slide the optical drive filler into the optical
drive bay until the optical drive filler clicks into place.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 8. Reinstall the security bezel. See “Installing the security bezel” on page 97.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the security bezel. See “Removing the security bezel” on page 97.
Step 3. Remove the server cover. See “Removing the server cover” on page 94.
Step 4. Remove the optical drive filler.
Step 5. Connect the optical drive cable. Make sure that the cable is not pinched and does not cover any
connectors or obstruct any components on the system board.
a. Align the cable connector with the connector bracket on the chassis, insert the cable
connector into the bracket, and slide it to the left until it is firmly seated.
b. Connect the other end of the cable to the system board.
Step 6. Touch the static-protective package that contains the new optical drive to any unpainted metal
surface on the server. Then, remove the optical drive from the package and place it on a static-
protective surface.
Step 7. Follow the instructions that come with the optical drive to set any jumpers or switches.
Step 8. Attach the drive retention clip that you removed from the optical drive filler to the side of the new
optical drive. Ensure that the alignment pins 1 on the retention clip are aligned with the
corresponding holes in the optical drive.
Step 9. Align the optical drive with the drive bay. Then, slide the optical drive into the bay until the optical
drive clicks into place.
Step 10. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 11. Reinstall the security bezel. See “Installing the security bezel” on page 97.
Removing an adapter
To remove an adapter, do the following:
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Disconnect cables from the adapter.
Step 5. Carefully grasp the adapter by its top edge and remove the adapter from the PCI riser-card
assembly.
Step 6. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Installing an adapter
The following tips describe the types of adapters that the server supports and other information that you
must consider when you install an adapter:
• To confirm that the server supports the adapter that you are installing, go to:
http://www.lenovo.com/ serverproven/
• Locate the documentation that comes with the adapter and follow those instructions in addition to the
instructions in this topic.
Notes:
• If your adapter was previously configured, backup or record its configuration information, if possible,
before replacing the adapter. See the documentation for your adapter for information and instructions.
• If you are replacing a ServeRAID adapter, import your RAID configuration to the replacement adapter as a
foreign configuration after you finish the replacement. For more information, see https://www-947.ibm.com/
support/entry/portal/docdisplay?lndocid=migr-5086126.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Touch the static-protective package that contains the adapter to any unpainted metal surface on
the server; then, remove the adapter from the package.
Step 5. Place the adapter, component side up, on a flat, static-protective surface and set any jumpers or
switches as described by the adapter manufacturer, if necessary.
Step 6. Connect the cables to the adapter.
Step 7. Position the adapter near the slot on the PCI riser-card assembly. Then, press the adapter firmly
into the PCI riser-card assembly. Ensure that the adapter is securely installed in the PCI riser-card
assembly.
Important: Make sure that the U-shaped opening in the metal adapter bracket engages the tab 2
on the PCI riser-card cage 1.
Step 8. Route the adapter cables. Refer to “Internal cable routing” on page 157.
Step 9. Reinstall the PCI riser-card assembly. See “Installing the PCI riser-card assembly” on page 99.
Attention: When you install an adapter, make sure that the adapter is correctly seated in the PCI
riser-card assembly and that the PCI riser-card assembly is securely seated in the riser-card
connector on the system board before you turn on the server. An incorrectly seated adapter might
damage the system board, the PCI riser-card assembly, or the adapter.
Step 10. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Notes:
• If the server is configured for RAID operation through an optional ServeRAID adapter, you might have to
reconfigure your disk arrays after you install an adapter. For additional information about RAID operation
and complete instructions for using ServeRAID Manager, see the ServeRAID documentation on the
Lenovo ServeRAID Support CD.
• When you restart the server, you are prompted to import the existing RAID configuration to the new
ServeRAID SAS/SATA controller.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Remove the ServeRAID adapter. See “Removing an adapter” on page 114.
Step 5. Grasp the memory module and lift to remove it from the ServeRAID adapter.
Step 6. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Remove the ServeRAID adapter. See “Removing an adapter” on page 114.
Step 5. Touch the static-protective package that contains the memory module to any unpainted metal
surface on the server; then, remove the memory module from the package.
Step 6. Align the board-to-board connector 1 on the bottom of the memory module with the connector 2 on
the ServeRAID adapter. Ensure that the three mounting studs on the ServeRAID adapter are
aligned with the corresponding holes in the memory module. Carefully press the memory module
onto the ServeRAID adapter until the two connectors (1 and 2) are firmly joined.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the RAID adapter battery or flash power module.
a. Remove the retainer.
b. Open the retention clip.
c. Pull the release tab outward.
d. Lift the battery or flash power module up to remove the battery or flash power module from the
holder.
Step 4. Disconnect the cable from the battery or flash power module.
Step 5. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Note: The RAID adapter battery or flash power module is supported on the 2.5-inch-drive server models
only.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Install a RAID adapter in the PCI riser-card assembly. See “Installing an adapter” on page 114.
Step 5. Connect one end of the cable to the connector on the RAID adapter. Make sure the relevant cables
pass through the cable clips and no cables cover or obstruct the battery holder.
Figure 49. RAID adapter battery or flash power module cable connection
Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 6. Connect the other end of the cable to the battery or flash power module. Then, remove the retainer
and open the retention clip of the battery or module holder.
Step 7. Install the battery or flash power module.
a. Pull the release tab outward.
b. Place the battery or flash power module into the holder and ensure that the holder engages the
battery or flash power module securely.
c. Lower and press down on the retention clip until it snaps in place to hold the battery or flash
power module firmly in place.
d. Install the retainer.
Note: The positioning of the remote battery or flash power module depends on the type of the
remote batteries or flash power modules that you install.
Step 8. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 5. Locate the USB embedded hypervisor flash device connector on the system board. See “System-
board connectors” on page 21.
Step 6. Slide the lock bar on the flash device connector to the unlocked position and pull the USB flash
device out of the connector.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 5. Locate the USB embedded hypervisor flash device connector on the system board. See “System-
board connectors” on page 21.
Step 6. Align the USB flash device with the connector on the system board and push it into the connector
until it is firmly seated. Then, slide the lock bar on the flash device connector to the locked position.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Disconnect the USB cable and the operator information panel cable from the system board.
• To release the USB cable connector, press the release latch 1 on the top of the USB cable
connector. Then, pull out and disengage the USB cable connector from the USB connector on
the system board.
• To release the operator information panel cable connector, press the release latches 2 on both
sides of the cable connector. Then, pull out and disengage the cable connector from the
operator information panel connector on the system board.
Step 4. Locate the release tab on the rear of the front I/O assembly. Then, lift the release tab and carefully
pull out the front I/O assembly.
Step 5. Install a new front I/O assembly. See “Installing the front I/O assembly” on page 123.
Step 1. Carefully push the front I/O assembly into the server as shown until the front I/O assembly clicks
into place.
Step 2. Reconnect the USB cable and the operator information panel cable to the connectors on the
system board. Make sure the relevant cables pass through the cable clips.
Step 3. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Disconnect the operating temperature enhancement kit connector from the system board.
Figure 56. Operating temperature enhancement kit cable disconnection for 2.5-inch-drive model
Step 5. Detach the operating temperature enhancement kit 1 from the slot 2 on the hard disk drive cage.
Step 6. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Connect the operating temperature enhancement kit connector to the system board.
Step 5. Route the cable along the chassis. Make sure the relevant cables pass through the cable clips.
Figure 60. Operating temperature enhancement kit cable connection for 3.5-inch-drive model
Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 6. Slide the operating temperature enhancement kit 1 into the slot 2 on the hard disk drive cage until
the operating temperature enhancement kit locks into place with an audible click.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Check the IMM2.1 event log to find out which fan needs to be replaced. Refer to Appendix A
“Integrated Management Module 2.1 (IMM2.1) error messages” on page 173 for the error
messages.
Step 2. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 3. Remove the server cover. See “Removing the server cover” on page 94.
Step 4. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 5. Disconnect the fan cable from the system board. Record the routing of the fan cable; you will have
to route the fan cable the same way when you install the fan.
Step 6. Grasp the top of the fan with your index finger and thumb and lift the fan out of the server.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Position the new fan so that the airflow arrow on the fan points toward the rear of the server.
Note: The correct airflow is from the front to the rear of the server.
Step 5. Insert the fan into the bracket. Then, route the fan cable into the fan cable slot in the fan bracket.
Make sure that each of the gray soft tabs on the fan is fully seated in its slot in the fan bracket.
Step 6. Connect the new fan cable to the system board. To locate the fan connectors on the system board,
see “System-board connectors” on page 21.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
• If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal
components, be aware of the following environmental consideration. Batteries and accumulators that
contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free
of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper
manner.
• To order replacement batteries, call 1-800-IBM-SERV within the U.S., and 1-800-465-7999 or 1-800-465-
6666 within Canada. Outside the U.S. and Canada, call your support center or business partner.
CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Note: After you remove the coin-cell battery, you need to install a new one. See “Installing the coin-cell
battery” on page 129.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. If necessary, remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Locate the coin-cell battery, see “System-board connectors” on page 21.
Step 5. Remove the coin-cell battery.
Attention:
• Failing to remove the coin-cell battery properly might damage the socket on the system board.
Any damage to the socket might require replacing the system board.
• Do not tilt or push the coin-cell battery by using excessive force.
Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
• If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal
components, be aware of the following environmental consideration. Batteries and accumulators that
contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free
of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper
manner.
• To order replacement batteries, call 1-800-IBM-SERV within the U.S., and 1-800-465-7999 or 1-800-465-
6666 within Canada. Outside the U.S. and Canada, call your support center or business partner.
Note: After you install the coin-cell battery, you must reconfigure the server and reset the system date
and time.
CAUTION:
When installing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, install
it only with the same module type made by the same manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
– Throw or immerse into water
– Heat to more than 100°C (212°F)
– Repair or disassemble
Step 1. Install the new coin-cell battery. Ensure that the coin-cell battery retainer holds the battery
securely.
Step 2. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 3. Start Setup Utility and reset the configuration:
a. Set the system date and time.
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Note: After you remove the fixed power supply, you need to install a new one. See “Installing the fixed
power supply” on page 132.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Disconnect the power-supply cables from the connectors on the system board and internal
devices. Then, disengage the cables from any retention clips.
Note: Record the routing of all power-supply cables; you will route the power-supply cables the
same way when you install the power supply.
Step 4. Remove the fixed power supply.
a. Remove the screws that secure the power supply to the rear of the chassis.
b. Push the power supply toward the front of the server until the power supply has disengaged
from the chassis.
c. Lift the power supply out of the chassis.
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Step 2. Connect the internal power-supply cables from the power supply to the power supply connector
and CPU power connector on the system board. To locate the power connectors on the system
board, see “System-board connectors” on page 21.
Step 3. Route the internal power-supply cables, securing them with the retention clips.
Step 4. Test the power supply:
a. Connect one end of the ac power cord for the new power supply into the power supply
connector, and connect the other end of the power cord into a properly grounded electrical
outlet. Make sure that the standby power LED on the system board is lit. See “System-board
LEDs” on page 23.
b. If the standby power LED is not lit, discontinue this procedure and obtain a new power supply.
c. Press the power-control button. Make sure that the power-on LED on the front of the server is
lit.
If the server starts, proceed to the next step. If the server does not start, disconnect the ac power
cord and call for service.
Step 5. Turn off the server and disconnect the ac power cord.
Step 6. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 7. Press the power-control button. Make sure that the power-on LED on the front of the server is lit.
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one power cord. To
remove all electrical current from the device, ensure that all power cords are disconnected from the
power source.
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Attention: This type of power supply is hot-swap only when two power supplies are installed for
redundancy. If only one power supply is installed, you must turn off the server first before removing the
power supply.
Step 1. If the server is in a rack, pull back the cable management arm to gain access to the rear of the
server and the power supply.
Step 2. Disconnect the power cord from the hot-swap power supply.
Step 3. Press the release tab toward the handle and carefully pull the handle at the same time to slide the
hot-swap power supply out of the chassis.
Step 4. Install the power-supply filler or a new power supply to cover the power supply bay. See “Installing
a hot-swap power supply” on page 135.
2
1
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with one
of these parts, contact a service technician.
Step 1. Remove the power-supply filler. Then, slide the hot-swap power supply into the bay until the
release latch clicks into place.
Important: To ensure proper cooling during normal server operation, both of the power supply
bays must be occupied. This means that each bay must have a power supply installed; or one has
a power supply installed and the other has a power-supply filler installed.
Step 2. Connect one end of the power cord to the new power supply connector; then, connect the other
end of the power cord into a properly grounded electrical outlet.
Step 3. If the server is turned off, turn on the server. Make sure that the ac power LED on the power supply
is lit, indicating that the power supply is operating properly. If the server is turned on, make sure
that the dc power LED on the power supply is lit also.
Removing the PCI riser card from the PCI riser-card assembly
To remove the PCI riser card from the PCI riser-card assembly, do the following:
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 4. Remove the screws that secure the PCI riser card to the riser card bracket. Then, remove the PCI
riser card.
Step 5. Install a new PCI riser card to the PCI riser-card assembly. See “Installing the PCI riser card to the
PCI riser-card assembly” on page 137.
To install the PCI riser card to the PCI riser-card assembly, do the following:
Step 1. Align the holes in the PCI riser card with the holes in the riser-card bracket. Then, install the screws
to secure the PCI riser card to the riser-card bracket.
Step 2. If needed, install an adapter. See “Installing an adapter” on page 114. Then, connect the cables for
the adapter.
Step 3. Reinstall the PCI riser-card assembly. See “Installing the PCI riser-card assembly” on page 99.
Step 4. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the hard disk drives or fillers out of the server. See “Removing a hot-swap hard disk drive”
on page 105.
Step 4. Disconnect all cables from the hard-disk-drive backplane.
Step 5. Lift the blue tabs on the backplane to disengage and remove the backplane from the chassis.
Step 1. Align the backplane with the backplane alignment slots in the chassis. Then, carefully lower the
hard-disk-drive backplane until it is fully seated in the chassis.
Step 2. Reconnect all cables that you removed from the hard-disk-drive backplane.
Step 3. If you need to install the second backplane, repeat step 4.
Step 4. Install a RAID adapter. See “Installing an adapter” on page 114.
Step 5. Connect power and signal cables. Refer to the following topics:
• “Hot-swap HDD cable connection: ServeRAID SAS/SATA controller and hot-swap power
supply” on page 166
• “Hot-swap HDD cable connection: ServeRAID SAS/SATA controller and fixed power supply” on
page 162
Step 6. Reinstall the hard disk drives and fillers. See “Installing a hot-swap hard disk drive” on page 106.
Step 7. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly if installed. See “Removing the PCI riser-card assembly” on
page 98.
Step 4. Disconnect the cables from the RAID adapter or system board. See “Internal cable routing” on
page 157. Then, remove the corresponding cables from the cable clips.
1 Power connector
Step 2. Connect the cables to the RAID adapter or system board. Refer to the following topics:
• “Simple-swap HDD cable connection: onboard RAID” on page 160
• “Simple-swap HDD cable connection: ServeRAID SAS/SATA controller and fixed power supply”
on page 164
• “Simple-swap HDD cable connection: ServeRAID SAS/SATA controller and redundant power
supply” on page 168
Step 3. Reinstall the hard disk drives or fillers. See “Installing a simple-swap hard disk drive” on page 109.
Step 4. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly if installed. See “Removing the PCI riser-card assembly” on
page 98.
Step 4. Remove the installed hard disk drives or fillers from the drive bays. See “Removing a hot-swap hard
disk drive” on page 105.
Step 5. Pivot the retention latches on the chassis as shown in the following illustration. Then, carefully pull
the backplane assembly outwards and lift it up to remove it out of the chassis.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the PCI riser-card assembly if installed. See “Removing the PCI riser-card assembly” on
page 98.
Step 4. Disconnect the cables from the RAID adapter or system board. See “Internal cable routing” on
page 157. Then, remove the corresponding cables from the cable clips.
Step 5. Remove the installed hard disk drives or fillers from the drive bays. See “Removing a simple-swap
hard disk drive” on page 108.
Step 6. Pivot the retention latches on the chassis upward. Then, carefully pull the backplate assembly
outwards and lift it up to remove it out of the chassis.
1 Power connector
Step 1. Carefully lower the backplate assembly into the alignment slots in the chassis. Then, close the
retention latches to secure the backplate assembly to the chassis.
Step 2. Connect cables to the RAID adapter or system board. Refer to the following topics:
• “Simple-swap HDD cable connection: onboard RAID” on page 160
You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of
warranty service that is designated for your server. The illustrations in this document might differ slightly from
your hardware.
• The server supports one Intel land grid array (LGA) 1151 dual-core or quad-core microprocessor. The
type, speed, and L3 cache of the microprocessor depends on the server model.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the most current level of server firmware, go to http://www.lenovo.com/
support and https://datacentersupport.lenovo.com.
• The microprocessor uses an integrated voltage regulator on the system board.
Attention:
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can compromise the thermal grease and the microprocessor socket.
• Dropping the microprocessor during installation or removal can damage the contacts.
• Do not touch the microprocessor contacts; handle the microprocessor by the edges only. Contaminants
on the microprocessor contacts, such as oil from your skin, can cause connection failures between the
contacts and the socket.
• The pins on the sockets are fragile. Any damage to the pins might require replacing the system board.
• Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease, you
must wipe off the thermal grease with the alcohol wipes and reapply clean thermal grease. See “Thermal
grease” on page 149.
• After you remove a new microprocessor or a new heat sink, you need to install a new one. See “Installing
the microprocessor and heat sink (Trained technician only)” on page 147.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Remove the heat sink.
CAUTION:
Step 5. Place the heat sink on its side on a clean, flat surface after removal.
Step 6. Remove the microprocessor.
a. Open the microprocessor retention latch by gently pressing down the handle a little bit and
then pushing the handle outward.
b. Open the microprocessor bracket. Keep the bracket in the open position.
c. Hold the microprocessor by its edges and carefully lift the microprocessor straight up and out
of the socket.
Attention: Handle the microprocessor carefully. Dropping the microprocessor during removal can
damage the contacts. In addition, contaminants on the microprocessor contacts, such as oil from
your skin, can cause connection failures between the contacts and the socket.
Attention: The pins on the sockets are fragile. Any damage to the pins might require replacing the
system board.
• The server supports one Intel land grid array (LGA) 1151 dual-core or quad-core microprocessor. The
type, speed, and L3 cache of the microprocessor depends on the server model.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the most current level of server firmware, go to http://www.lenovo.com/
support and https://datacentersupport.lenovo.com.
• The microprocessor uses an integrated voltage regulator on the system board.
• The microprocessor speeds are automatically set for this server; therefore, you do not have to set any
microprocessor frequency-selection jumpers or switches.
• If the thermal-grease protective cover (for example, a plastic cap or tape liner) is removed from the heat
sink, do not touch the thermal grease on the bottom of the heat sink or set down the heat sink. For more
information about applying or working with thermal grease, see “Thermal grease” on page 149.
Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal
grease and requires reapplying the thermal grease.
Attention:
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can compromise the thermal grease and the microprocessor socket.
• Dropping the microprocessor during installation or removal can damage the contacts.
• The microprocessor contacts are fragile. Do not touch the microprocessor contacts; handle the
microprocessor by the edges only. Contaminants on the microprocessor contacts, such as oil from your
skin, can cause connection failures between the contacts and the socket.
• The pins on the sockets are fragile. Any damage to the pins might require replacing the system board.
Attention: Do not touch the thermal grease on the bottom of the heat sink. Touching the thermal grease will
contaminate it. If the thermal grease on the microprocessor or heat sink becomes contaminated, you must
wipe off the contaminated thermal grease on the microprocessor or heat sink with the alcohol wipes and
reapply clean thermal grease to the heat sink.
a. Align the heat sink so that the arrows on the label point toward the DIMMs and place the heat sink on
top of the microprocessor, thermal grease side down.
b. Align the screws on the heat sink with the screw holes in the system board.
c. Tighten the screws 1 with a screwdriver, alternating among the screws until they are tight. If possible,
each screw should be rotated two full rotations at a time. Repeat until the screws are tight.
Attention: When the two screws that are closer to the rear of the server are tightened, the screw heads
are not level with the surface of the heat sink. Do not overtighten the screws by using excessive force.
Step 1. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed from the top of the
microprocessor. Use the following information to replace damaged or contaminated thermal grease on the
microprocessor and heat sink.
To replace damaged or contaminated thermal grease on the microprocessor and heat sink, do the following:
Note: One tick mark on the syringe is 0.01 mL. If the grease is properly applied, approximately half
(0.22 mL) of the grease will remain in the syringe.
Step 6. Install the heat sink onto the microprocessor. See “Installing the microprocessor and heat sink
(Trained technician only)” on page 147.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove any connected SAS/SATA signal cable and all other cables that pass through the power
distribution board cover. See “Internal cable routing” on page 157.
Step 4. Remove the screw from the power distribution board cover. Then, lift the power distribution board
cover up to remove it from the server.
Step 5. Reinstall the power distribution board cover or install a new one. See “Installing the power
distribution board cover” on page 151.
Step 2. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the power distribution board cover. See “Removing the power distribution board cover” on
page 150. Then, Loosen the cables from the cable tie.
Step 4. Disconnect the power distribution board cables from the system board. Then, disconnect all other
cables on the system board that block the removal of the power distribution board.
Step 5. Remove the screws. Then, lift the power distribution board up to remove it from the server.
Step 1. Align the screw holes in the power distribution board with the mounting studs on the chassis and
lower the power distribution board onto the chassis. Then, install the screws to secure the power
distribution board.
Attention: When connecting the cable to the system board, do not grab the wires. Grab the
connector to vertically connect the cable to the system board.
Figure 95. Connecting the power cable connector to the system board
Note: After you remove the system board, you need to install a new one. See “Installing the system board”
on page 155.
To remove the system board, do the following:
Step 1. Turn off the server. Then, disconnect all external cables and remove all peripheral devices.
Step 2. Remove the server cover. See “Removing the server cover” on page 94.
Step 3. Remove the air baffle. See “Removing the air baffle” on page 95.
Step 4. Remove the PCI riser-card assembly. See “Removing the PCI riser-card assembly” on page 98.
Step 5. Record where the cables are connected to the system board; then, disconnect them.
Attention: Disengage all latches, cable clips, release tabs, or locks on cable connectors
beforehand. See “Internal cable routing” on page 157. Failing to release them before removing the
cables will damage the cable connectors on the system board. Any damage to the cable
connectors may require replacing the system board.
Step 6. Remove any of the following components that are installed on the system board and put them in a
safe, static-protective place:
• Adapters (see “Removing an adapter” on page 114)
• DIMMs (see “Removing a DIMM” on page 101)
• Microprocessor and heat sink (see “Removing the microprocessor and heat sink (Trained
technician only)” on page 145)
Notes:
– Do not allow the thermal grease to come in contact with anything. Contact with any surface
can compromise the thermal grease and the microprocessor socket.
– Keep each heat sink paired with its microprocessor for reinstallation A mismatch between the
microprocessor and its original heat sink can require the installation of a new heat sink.
• The RAID battery holder (see “Removing the flash power module holder” on page 100)
Step 7. Remove the system board.
a. Remove the nine screws that secure the system board to the chassis, and put the screws in a
safe place.
b. Hold the two corners 1 of the system board carefully. Avoid touching the connectors on the
system board.
c. Lift and tilt the system board upwards and slightly pull the system board towards the front of
the server.
Note: When you remove the system board from the server, avoid touching the cable clips on the
side of the chassis and the connectors on the system board. Do not damage any surrounding
components inside the chassis.
If you are instructed to return the server component or optional device, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Before returning the failing system board, ensure that you remove the microprocessor socket cover from the
new system board and install it onto the failing system board.
Step 1. Touch the static-protective package that contains the system board to any unpainted metal surface
on the server; then, remove the system board from the package.
Step 3. Install any of the following components that you removed from the failing system board:
Note: Make sure that none of the server cables are caught under the system board.
1. Microprocessor and heat sink (see “Installing the microprocessor and heat sink (Trained
technician only)” on page 147)
2. DIMMs (see “Installing a DIMM” on page 104)
3. Adapters (see “Installing an adapter” on page 114)
4. The RAID battery holder (see “Installing flash power module holder” on page 101).
Step 4. Complete the parts replacement. See “Completing the parts replacement” on page 170.
Step 5. Remove the microprocessor socket cover from the new system board and install it onto the failing
system board.
Step 6. Start the Setup Utility and reset the configuration.
a. Set the system date and time.
b. Set the power-on password.
c. Reconfigure the server.
For more information, see “Using the Setup Utility program” on page 29.
Step 7. Either update the server with the latest RAID firmware or restore the pre-existing firmware from a
CD image. See “Updating the firmware” on page 25.
Step 8. Update the UUID. See “Updating the Universal Unique Identifier (UUID)” on page 40.
Notes:
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the relevant cables pass through the cable clips.
Notes:
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the relevant cables pass through the cable clips.
Figure 99. Operating temperature enhancement kit cable connection for the 2.5-inch hard disk drive model
Figure 100. Operating temperature enhancement kit cable connection for the 3.5-inch hard disk drive model
Notes:
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the relevant cables pass through the cable clips.
• 1: Connect to the power connector on the system board.
• 2: Connect to the microprocessor power connector on the system board.
Notes:
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the relevant cables pass through the cable clips.
• 1: Press the release latch and connect to the front USB connector on the system board.
• 2: Press evenly on the release latches and connect to the operator information panel connector on the
system board.
Notes:
• The Mini-SAS cable has been installed to the hard-disk-drive backplate assembly by default.
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the power cable and Mini-SAS cable pass through the cable clips.
Figure 104. Simple-swap HDD cable connection: 2.5-inch, onboard RAID, and fixed power supply
Hot-swap HDD cable connection: ServeRAID SAS/SATA controller and fixed power
supply
• 1: Connect to the backplane power connector on the system board and the power connector on the hard-
disk-drive backplane.
• 2: Connect to the connector 0 on the ServeRAID SAS/SATA controller and the Mini-SAS connector on the
hard-disk-drive backplane.
Notes:
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the relevant cables pass through the cable clips.
Figure 107. Hot-swap HDD cable connection: 2.5-inch, ServeRAID SAS/SATA controller installed on the left side
Figure 109. Hot-swap HDD cable connection: 3.5-inch, ServeRAID SAS/SATA controller installed on the left side
Notes:
• The Mini-SAS cable has been installed to the hard-disk-drive backplate assembly by default.
Figure 110. Simple-swap HDD cable connection: 2.5-inch, ServeRAID SAS/SATA controller installed on the right side
Figure 111. Simple-swap HDD cable connection: 2.5-inch, ServeRAID SAS/SATA controller installed on the left side
Figure 113. Simple-swap HDD cable connection: 3.5-inch, ServeRAID SAS/SATA controller installed on the left side
Notes:
Figure 114. Hot-swap HDD cable connection: four HDDs, ServeRAID SAS/SATA controller installed on the right side
Figure 115. Hot-swap HDD cable connection: four HDDs, ServeRAID SAS/SATA controller installed on the left side
To connect cables for the server models with eight hot-swap hard disk drives, do the following:
1. Connect the cable labeled with 0 to the connector 0 on the ServeRAID SAS/SATA controller and the hot-
swap hard-disk-drive backplane 1.
2. Connect the cable labeled with 1 to the connector 1 on the ServeRAID SAS/SATA controller and the hot-
swap hard-disk-drive backplane 2.
3. Connect one connector on one end of the power cable 1 to the backplane power connector on the
system board. Then, connect the two connectors on the other end of the power cable to the power
connectors on the hard-disk-drive backplane 1 and 2.
Figure 117. Hot-swap HDD cable connection: eight HDDs, ServeRAID SAS/SATA controller installed on the left side
Notes:
• The Mini-SAS cable has been installed to the hard-disk-drive backplate assembly by default.
• Ensure that the cable is not pinched and does not cover any connectors or obstruct any components on
the system board.
• Ensure the power cable and Mini-SAS cable pass through the cable clips.
Figure 119. Simple-swap HDD cable connection: four HDDs, ServeRAID SAS/SATA controller installed on the left side
To connect cables for the server models with eight simple-swap hard disk drives, do the following:
Figure 121. Simple-swap HDD cable connection: eight HDDs, ServeRAID SAS/SATA controller installed on the left side
Note: Ensure that all components have been reassembled properly and that no tools or loose screws are left
inside your server.
1. Properly route and secure the cables in the server. Refer to the cable connecting and routing information
for each component. See “Internal cable routing” on page 157.
2. If you removed the server cover, reinstall it. See “Installing the server cover” on page 95.
3. Install the server into the rack. See the Rack Installation Instructions that comes with the server.
4. Reconnect the power cords.
5. Update the server configuration.
In addition to the instructions in this chapter for installing optional hardware devices, updating firmware and
device drivers, and completing the installation, Business Partners must also do the following:
1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and
that no error LEDs are lit, run the DSA stress test. For information about using DSA, see “Dynamic
System Analysis” on page 58.
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and
functions properly with the newly installed devices.
3. Save the DSA log as a file and send it to Lenovo. See “Sending DSA data to Lenovo” on page 171.
4. To ship the server, repackage it in the original undamaged packing material and observe Lenovo
procedures for shipping.
You can use any of the following methods to send the DSA data to Lenovo:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw
When a hardware event is detected by the IMM2.1 on the server, the IMM2.1 logs that event in the system-
event log in the server.
Event identifier
A hexadecimal identifier that uniquely identifies an event or class of events. In this documentation, the
event identifiers are prefixed with 0x and followed by eight characters.
Event description
The logged message string that appears for an event. When the event string is displayed in the event
log, information such as a specific component is displayed. In this documentation, that additional
information appears as variables, such as [arg1] or [arg2].
Explanation
Provides additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. In the system-event log, severity is abbreviated to
the first character. The following severities can be displayed.
Info:
The event was recorded for audit purposes, usually a user action or a change of states that is
normal behavior.
Warning:
The event is not as severe as an error, but if possible, the condition should be corrected before it
becomes an error. It might also be a condition that requires additional monitoring or maintenance.
Error:
The event is a failure or critical condition that impairs service or an expected function.
Alert Category
Similar events are grouped together in categories. The alert category is in the following format:
severity - device
device is the specific device in the server that caused the event to be generated.
Serviceable
Specifies whether user action is required to correct the problem.
CIM Information
While you wait for IBM Support to call, you can perform the recommended actions for the event.
User response
Indicates what actions you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support.
Note: This list includes error codes and messages that might not apply to this machine type and model.
The following is the list of IMM2.1 error messages and suggested actions to correct the detected server
problems. For more information about IMM2.1, see the Integrated Management Module II User's Guide at
http://publib.boulder.ibm.com/infocenter/systemx/documentation/topic/com.lenovo.sysx.imm2.doc/ product_
page.html.
Automatically
Event ID Message String Notify Support
40000086-00000000 Test Call Home Generated by user [arg1]. Yes
400000cb-00000000 The RAID controller has problem with the battery. Please Yes
contact technical support to resolve this issue.([arg1],
[arg2],[arg3],[arg4],[arg5])
400000d5-00000000 One or more virtual drive have problem. Please contact Yes
technical support to resolve this issue.([arg1],[arg2],[arg3],
[arg4],[arg5])
Automatically
Event ID Message String Notify Support
Automatically
Event ID Message String Notify Support
Automatically
Event ID Message String Notify Support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0001
User Response
Information only; no action is required.
• 40000002-00000000 : Certificate Authority [arg1] has detected a [arg2] Certificate Error.
This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA
Certificate.
May also be shown as 4000000200000000 or 0x4000000200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0003
User Response
Information only; no action is required.
• 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where A user modifies the Ethernet Port duplex setting.
May also be shown as 4000000400000000 or 0x4000000400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0005
User Response
Information only; no action is required.
• 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by
user [arg3].
This message is for the use case where a user modifies the Ethernet Port MAC address setting.
May also be shown as 4000000600000000 or 0x4000000600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0006
User Response
Information only; no action is required.
• 40000007-00000000 : Ethernet interface [arg1] by user [arg2].
This message is for the use case where a user enables or disabled the ethernet interface.
May also be shown as 4000000700000000 or 0x4000000700000000
Severity
CIM Information
Prefix: IMM ID: 0007
User Response
Information only; no action is required.
• 40000008-00000000 : Hostname set to [arg1] by user [arg2].
This message is for the use case where user modifies the Hostname of a Management Controller.
May also be shown as 4000000800000000 or 0x4000000800000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0008
User Response
Information only; no action is required.
• 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where user modifies the IP address of a Management Controller.
May also be shown as 4000000900000000 or 0x4000000900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0010
User Response
Information only; no action is required.
• 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the default gateway IP address of a Management
Controller.
May also be shown as 4000000b00000000 or 0x4000000b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0011
User Response
Information only; no action is required.
• 4000000c-00000000 : OS Watchdog response [arg1] by [arg2].
This message is for the use case where an OS Watchdog has been enabled or disabled by a user.
May also be shown as 4000000c00000000 or 0x4000000c00000000
CIM Information
Prefix: IMM ID: 0012
User Response
Information only; no action is required.
• 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned.
This message is for the use case where a DHCP server fails to assign an IP address to a Management
Controller.
May also be shown as 4000000d00000000 or 0x4000000d00000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0013
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM.
• 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].
This message is for the use case where a user successfully logs in to a Management Controller.
May also be shown as 4000000e00000000 or 0x4000000e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0015
User Response
Information only; no action is required.
• 40000010-00000000 : Security: Userid: [arg1] had [arg2] login failures from WEB client at IP address
[arg3].
This message is for the use case where a user has failed to log in to a Management Controller from a web
browser.
May also be shown as 4000001000000000 or 0x4000001000000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0016
User Response
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0017
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 40000012-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from WEB browser at IP address [arg2].
This message is for the use case where a remote user has failed to establish a remote control session
from a Web browser session.
May also be shown as 4000001200000000 or 0x4000001200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0018
User Response
Make sure that the correct login ID and password are being used.
• 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from TELNET client at IP address [arg2].
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0019
User Response
Make sure that the correct login ID and password are being used.
• 40000014-00000000 : The [arg1] on system [arg2] cleared by user [arg3].
This message is for the use case where a Management Controller Event Log on a system is cleared by a
user.
May also be shown as 4000001400000000 or 0x4000001400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0020
User Response
Information only; no action is required.
• 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2].
This message is for the use case where a Management Controller reset is initiated by a user.
May also be shown as 4000001500000000 or 0x4000001500000000
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: IMM ID: 0021
User Response
Information only; no action is required.
• 40000016-00000000 : ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@=
[arg6], DNS1@=[arg7].
This message is for the use case where a Management Controller IP address and configuration has been
assigned by the DHCP server.
May also be shown as 4000001600000000 or 0x4000001600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0022
User Response
Information only; no action is required.
• 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=
[arg5].
This message is for the use case where a Management Controller IP address and configuration has been
assigned statically using user data.
May also be shown as 4000001700000000 or 0x4000001700000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0024
User Response
Information only; no action is required.
• 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active.
This message is for the use case where a Management Controller ethernet interface is now active.
May also be shown as 4000001900000000 or 0x4000001900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0025
User Response
Information only; no action is required.
• 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2].
This message is for the use case where a user changes the DHCP setting.
May also be shown as 4000001a00000000 or 0x4000001a00000000
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0026
User Response
Information only; no action is required.
• 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user
[arg2].
This message is for the use case where a user restores a Management Controller configuration from a file.
May also be shown as 4000001b00000000 or 0x4000001b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0027
User Response
Information only; no action is required.
• 4000001c-00000000 : Watchdog [arg1] Screen Capture Occurred.
This message is for the use case where an operating system error has occurred and the screen was
captured.
May also be shown as 4000001c00000000 or 0x4000001c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0029
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog. Check the integrity of the installed operating system.
5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code.
• 4000001e-00000000 : Running the backup Management Controller [arg1] main application.
This message is for the use case where a Management Controller has resorted to running the backup
main application.
May also be shown as 4000001e00000000 or 0x4000001e00000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0031
User Response
Update the IMM firmware to a version that the server supports. Important: Some cluster solutions
require specific code levels or coordinated code updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for the cluster solution before you update the code.
• 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values.
This message is for the use case where a Management Controller has been reset due to a user restoring
the configuration to default values.
May also be shown as 4000002000000000 or 0x4000002000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0033
User Response
Information only; no action is required.
• 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid.
Clearing configuration data region and disabling SSL.
This message is for the use case where a Management Controller has detected invalid SSL data in the
configuration data and is clearing the configuration data region and disabling the SSL.
May also be shown as 4000002200000000 or 0x4000002200000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0034
User Response
Complete the following steps until the problem is solved:
1. Make sure that the certificate that you are importing is correct.
2. Try to import the certificate again.
• 40000023-00000000 : Flash of [arg1] from [arg2] succeeded for user [arg3].
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0035
User Response
Information only; no action is required.
• 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3].
This message is for the use case where a user has not flashed the firmware component from the interface
and IP address due to a failure.
May also be shown as 4000002400000000 or 0x4000002400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0036
User Response
Information only; no action is required.
• 40000025-00000000 : The [arg1] on system [arg2] is 75% full.
This message is for the use case where a Management Controller Event Log on a system is 75% full.
May also be shown as 4000002500000000 or 0x4000002500000000
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log Fullness
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0038
User Response
To avoid losing older log entries, save the log as a text file and clear the log.
• 40000027-00000000 : Platform Watchdog Timer expired for [arg1].
This message is for the use case when an implementation has detected a Platform Watchdog Timer
Expired
May also be shown as 4000002700000000 or 0x4000002700000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - OS Timeout
SNMP Trap ID
21
CIM Information
Prefix: IMM ID: 0039
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0040
User Response
Information only; no action is required.
• 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from SSH.
May also be shown as 4000002900000000 or 0x4000002900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0041
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0042
User Response
Reflash the IMM firmware to the latest version.
• 4000002b-00000000 : Domain name set to [arg1].
Domain name set by user
May also be shown as 4000002b00000000 or 0x4000002b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0043
User Response
Information only; no action is required.
• 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2].
Domain source changed by user
May also be shown as 4000002c00000000 or 0x4000002c00000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0044
User Response
Information only; no action is required.
• 4000002d-00000000 : DDNS setting changed to [arg1] by user [arg2].
DDNS setting changed by user
May also be shown as 4000002d00000000 or 0x4000002d00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0045
User Response
Information only; no action is required.
• 4000002e-00000000 : DDNS registration successful. The domain name is [arg1].
DDNS registation and values
May also be shown as 4000002e00000000 or 0x4000002e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0046
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0047
User Response
Information only; no action is required.
• 40000030-00000000 : IPv6 disabled by user [arg1].
IPv6 protocol is disabled by user
May also be shown as 4000003000000000 or 0x4000003000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0048
User Response
Information only; no action is required.
• 40000031-00000000 : IPv6 static IP configuration enabled by user [arg1].
IPv6 static address assignment method is enabled by user
May also be shown as 4000003100000000 or 0x4000003100000000
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: IMM ID: 0049
User Response
Information only; no action is required.
• 40000032-00000000 : IPv6 DHCP enabled by user [arg1].
IPv6 DHCP assignment method is enabled by user
May also be shown as 4000003200000000 or 0x4000003200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0050
User Response
Information only; no action is required.
• 40000033-00000000 : IPv6 stateless auto-configuration enabled by user [arg1].
IPv6 statless auto-assignment method is enabled by user
May also be shown as 4000003300000000 or 0x4000003300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0051
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0052
User Response
Information only; no action is required.
• 40000035-00000000 : IPv6 DHCP disabled by user [arg1].
IPv6 DHCP assignment method is disabled by user
May also be shown as 4000003500000000 or 0x4000003500000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0053
User Response
Information only; no action is required.
• 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1].
IPv6 statless auto-assignment method is disabled by user
May also be shown as 4000003600000000 or 0x4000003600000000
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: IMM ID: 0054
User Response
Information only; no action is required.
• 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4].
IPv6 Link Local address is active
May also be shown as 4000003700000000 or 0x4000003700000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0055
User Response
Information only; no action is required.
• 40000038-00000000 : ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=
[arg5].
IPv6 Static address is active
May also be shown as 4000003800000000 or 0x4000003800000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0056
User Response
Information only; no action is required.
• 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5].
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0057
User Response
Information only; no action is required.
• 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by
user [arg3].
A user modifies the IPv6 static address of a Management Controller
May also be shown as 4000003a00000000 or 0x4000003a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0058
User Response
Information only; no action is required.
• 4000003b-00000000 : DHCPv6 failure, no IP address assigned.
S DHCP6 server fails to assign an IP address to a Management Controller.
May also be shown as 4000003b00000000 or 0x4000003b00000000
Severity
Warning
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: IMM ID: 0059
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the
IMM.
• 4000003c-00000000 : Platform Watchdog Timer expired for [arg1].
An implementation has detected an OS Loader Watchdog Timer Expired
May also be shown as 4000003c00000000 or 0x4000003c00000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Loader timeout
SNMP Trap ID
26
CIM Information
Prefix: IMM ID: 0060
User Response
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog.
5. Check the integrity of the installed operating system.
• 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the telnet port number
May also be shown as 4000003d00000000 or 0x4000003d00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0061
User Response
Information only; no action is required.
• 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SSH port number
May also be shown as 4000003e00000000 or 0x4000003e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0062
User Response
Information only; no action is required.
• 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTP port number
May also be shown as 4000003f00000000 or 0x4000003f00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0063
User Response
Information only; no action is required.
• 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTPS port number
May also be shown as 4000004000000000 or 0x4000004000000000
CIM Information
Prefix: IMM ID: 0064
User Response
Information only; no action is required.
• 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTP port number
May also be shown as 4000004100000000 or 0x4000004100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0065
User Response
Information only; no action is required.
• 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTPS port number
May also be shown as 4000004200000000 or 0x4000004200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0067
User Response
Information only; no action is required.
• 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Traps port number
May also be shown as 4000004400000000 or 0x4000004400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0068
User Response
Information only; no action is required.
• 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Syslog receiver port number
May also be shown as 4000004500000000 or 0x4000004500000000
Severity
Info
CIM Information
Prefix: IMM ID: 0069
User Response
Information only; no action is required.
• 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Remote Presence port number
May also be shown as 4000004600000000 or 0x4000004600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0070
User Response
Information only; no action is required.
• 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3].
A user has modified the state of an LED
May also be shown as 4000004700000000 or 0x4000004700000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0071
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0072
User Response
Information only; no action is required.
• 40000049-00000000 : SNMP [arg1] enabled by user [arg2].
A user enabled SNMPv1 or SNMPv3 or Traps
May also be shown as 4000004900000000 or 0x4000004900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0073
User Response
Information only; no action is required.
• 4000004a-00000000 : SNMP [arg1] disabled by user [arg2].
A user disabled SNMPv1 or SNMPv3 or Traps
May also be shown as 4000004a00000000 or 0x4000004a00000000
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0074
User Response
Information only; no action is required.
• 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4],
Address=[arg5].
A user changed the SNMP community string
May also be shown as 4000004b00000000 or 0x4000004b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0075
User Response
Information only; no action is required.
• 4000004c-00000000 : LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2],
DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7].
A user changed the LDAP server configuration
May also be shown as 4000004c00000000 or 0x4000004c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0077
User Response
Information only; no action is required.
• 4000004e-00000000 : Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3],
StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6].
A user configured the Serial Port mode
May also be shown as 4000004e00000000 or 0x4000004e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0078
User Response
Information only; no action is required.
• 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=
[arg4], Timezone=[arg5].
A user configured the Date and Time settings
May also be shown as 4000004f00000000 or 0x4000004f00000000
CIM Information
Prefix: IMM ID: 0079
User Response
Information only; no action is required.
• 40000050-00000000 : Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3],
Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7].
A user configured the Location setting
May also be shown as 4000005000000000 or 0x4000005000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0080
User Response
Information only; no action is required.
• 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2].
A user configured the Server Power Off Delay
May also be shown as 4000005100000000 or 0x4000005100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0081
User Response
Information only; no action is required.
• 40000052-00000000 : Server [arg1] scheduled for [arg2] at [arg3] by user [arg4].
A user configured a Server Power action at a specific time
May also be shown as 4000005200000000 or 0x4000005200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0082
User Response
Information only; no action is required.
• 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].
A user configured a recurring Server Power Action
May also be shown as 4000005300000000 or 0x4000005300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0083
User Response
Information only; no action is required.
• 40000054-00000000 : Server [arg1] [arg2] cleared by user [arg3].
A user cleared a Server Power Action.
May also be shown as 4000005400000000 or 0x4000005400000000
CIM Information
Prefix: IMM ID: 0084
User Response
Information only; no action is required.
• 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost1=
[arg3]:[arg4], NTPServerHost2=[arg5]:[arg6], NTPServerHost3=[arg7]:[arg8], NTPServerHost4=
[arg9]:[arg10], NTPUpdateFrequency=[arg11].
A user configured the Date and Time synchronize settings
May also be shown as 4000005500000000 or 0x4000005500000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0085
User Response
Information only; no action is required.
• 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3].
A user configured the SMTP server
May also be shown as 4000005600000000 or 0x4000005600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0086
User Response
Information only; no action is required.
• 40000057-00000000 : Telnet [arg1] by user [arg2].
A user enables or disables Telnet services
May also be shown as 4000005700000000 or 0x4000005700000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0087
User Response
Information only; no action is required.
• 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2],
PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6],
IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
A user configures the DNS servers
May also be shown as 4000005800000000 or 0x4000005800000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0088
User Response
Information only; no action is required.
• 40000059-00000000 : LAN over USB [arg1] by user [arg2].
A user configured USB-LAN
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0089
User Response
Information only; no action is required.
• 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-
LAN port=[arg3].
A user configured USB-LAN port forwarding
May also be shown as 4000005a00000000 or 0x4000005a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0090
User Response
Information only; no action is required.
• 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2].
A user enables or disables Secure web services
May also be shown as 4000005b00000000 or 0x4000005b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0091
User Response
Information only; no action is required.
• 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2].
A user enables or disables Secure CIM/XML services
May also be shown as 4000005c00000000 or 0x4000005c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0092
User Response
Information only; no action is required.
• 4000005d-00000000 : Secure LDAP [arg1] by user [arg2].
A user enables or disables Secure LDAP services
May also be shown as 4000005d00000000 or 0x4000005d00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0093
User Response
Information only; no action is required.
• 4000005e-00000000 : SSH [arg1] by user [arg2].
A user enables or disables SSH services
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0094
User Response
Information only; no action is required.
• 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2],
OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5].
A user configures Server Timeouts
May also be shown as 4000005f00000000 or 0x4000005f00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0095
User Response
Information only; no action is required.
• 40000060-00000000 : License key for [arg1] added by user [arg2].
A user installs License Key
May also be shown as 4000006000000000 or 0x4000006000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0096
User Response
Information only; no action is required.
• 40000061-00000000 : License key for [arg1] removed by user [arg2].
A user removes a License Key
May also be shown as 4000006100000000 or 0x4000006100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0097
User Response
Information only; no action is required.
• 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=
[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4].
A user changes the Global Login General Settings
May also be shown as 4000006200000000 or 0x4000006200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0098
User Response
Information only; no action is required.
• 40000063-00000000 : Global Login Account Security set by user [arg1]: PasswordRequired=[arg2],
PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4],
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0099
User Response
Information only; no action is required.
• 40000064-00000000 : User [arg1] created.
A user account was created
May also be shown as 4000006400000000 or 0x4000006400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0100
User Response
Information only; no action is required.
• 40000065-00000000 : User [arg1] removed.
A user account was deleted
May also be shown as 4000006500000000 or 0x4000006500000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0101
User Response
Information only; no action is required.
• 40000066-00000000 : User [arg1] password modified.
A user account was changed
May also be shown as 4000006600000000 or 0x4000006600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0102
User Response
Information only; no action is required.
• 40000067-00000000 : User [arg1] role set to [arg2].
A user account role assigned
May also be shown as 4000006700000000 or 0x4000006700000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0103
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0104
User Response
Information only; no action is required.
• 40000069-00000000 : User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=
[arg3], AccessType=[arg4], HostforTraps=[arg5].
User account SNMPv3 settings changed
May also be shown as 4000006900000000 or 0x4000006900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0105
User Response
Information only; no action is required.
• 4000006a-00000000 : SSH Client key added for user [arg1].
User locally defined an SSH Client key
May also be shown as 4000006a00000000 or 0x4000006a00000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0106
User Response
Information only; no action is required.
• 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2].
User imported an SSH Client key
May also be shown as 4000006b00000000 or 0x4000006b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0107
User Response
Information only; no action is required.
• 4000006c-00000000 : SSH Client key removed from user [arg1].
User removed an SSH Client key
May also be shown as 4000006c00000000 or 0x4000006c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0108
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0109
User Response
Information only; no action is required.
• 4000006e-00000000 : Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=
[arg2], RetryInterval=[arg3], EntryInterval=[arg4].
A user changes the Global Event Notification settings.
May also be shown as 4000006e00000000 or 0x4000006e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0110
User Response
Information only; no action is required.
• 4000006f-00000000 : Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3],
Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8].
A user adds or updates an Alert Recipient
May also be shown as 4000006f00000000 or 0x4000006f00000000
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0111
User Response
Information only; no action is required.
• 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=
[arg3].
A user enabled the SNMP Traps configuration
May also be shown as 4000007000000000 or 0x4000007000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0112
User Response
Information only; no action is required.
• 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user
[arg3].
Power Cap values changed by user
May also be shown as 4000007100000000 or 0x4000007100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0114
User Response
Information only; no action is required.
• 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts.
Maximum Power Cap value changed
May also be shown as 4000007300000000 or 0x4000007300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0115
User Response
Information only; no action is required.
• 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2]
watts.
Soft Minimum Power Cap value changed
May also be shown as 4000007400000000 or 0x4000007400000000
Severity
Info
CIM Information
Prefix: IMM ID: 0116
User Response
Information only; no action is required.
• 40000075-00000000 : The measured power value exceeded the power cap value.
Power exceeded cap
May also be shown as 4000007500000000 or 0x4000007500000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0117
User Response
Information only; no action is required.
• 40000076-00000000 : The new minimum power cap value exceeded the power cap value.
Minimum Power Cap exceeds Power Cap
May also be shown as 4000007600000000 or 0x4000007600000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0118
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0119
User Response
Information only; no action is required.
• 40000078-00000000 : Power capping was deactivated by user [arg1].
Power capping deactivated by user
May also be shown as 4000007800000000 or 0x4000007800000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0120
User Response
Information only; no action is required.
• 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1].
Static Power Savings mode turned on by user
May also be shown as 4000007900000000 or 0x4000007900000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0121
User Response
Information only; no action is required.
• 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1].
Static Power Savings mode turned off by user
May also be shown as 4000007a00000000 or 0x4000007a00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0122
User Response
Information only; no action is required.
• 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1].
Dynamic Power Savings mode turned on by user
May also be shown as 4000007b00000000 or 0x4000007b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0123
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0124
User Response
Information only; no action is required.
• 4000007d-00000000 : Power cap and external throttling occurred.
Power cap and external throttling occurred
May also be shown as 4000007d00000000 or 0x4000007d00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0125
User Response
Information only; no action is required.
• 4000007e-00000000 : External throttling occurred.
External throttling occurred
May also be shown as 4000007e00000000 or 0x4000007e00000000
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: IMM ID: 0126
User Response
Information only; no action is required.
• 4000007f-00000000 : Power cap throttling occurred.
Power cap throttling occurrred
May also be shown as 4000007f00000000 or 0x4000007f00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0127
User Response
Information only; no action is required.
• 40000080-00000000 : Remote Control session started by user [arg1] in [arg2] mode.
Remote Control session started
May also be shown as 4000008000000000 or 0x4000008000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0128
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0129
User Response
Information only; no action is required.
• 40000082-00000000 : The measured power value has returned below the power cap value.
Power exceeded cap recovered
May also be shown as 4000008200000000 or 0x4000008200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0130
User Response
Information only; no action is required.
• 40000083-00000000 : The new minimum power cap value has returned below the power cap value.
Minimum Power Cap exceeds Power Cap recovered
May also be shown as 4000008300000000 or 0x4000008300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0132
User Response
Attempt to flash the IMM firmware to the same level on all nodes.
• 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the FPGA firmware to the same level on all nodes.
A mismatch of FPGA firmware has been detected between nodes
May also be shown as 4000008500000000 or 0x4000008500000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0133
User Response
Attempt to flash the FPGA firmware to the same level on all nodes.
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0134
User Response
Information only; no action is required.
• 40000087-00000000 : Manual Call Home by user [arg1]: [arg2].
Manual Call Home by user.
May also be shown as 4000008700000000 or 0x4000008700000000
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0135
User Response
Lenovo Support will address the problem.
• 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user
[arg2] completed.
This message is for the use case where a user restores a Management Controller configuration from a file
and it completes.
May also be shown as 4000008800000000 or 0x4000008800000000
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0136
User Response
Information only; no action is required.
• 40000089-00000000 : Management Controller [arg1]: Configuration restoration from a file by user
[arg2] failed to complete.
This message is for the use case where a user restores a Management Controller configuration from a file
and the restoration fails to complete.
May also be shown as 4000008900000000 or 0x4000008900000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0137
User Response
1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation.
• 4000008a-00000000 : Management Controller [arg1]: Configuration restoration from a file by user
[arg2] failed to start.
This message is for the use case where a user restores a Management Controller configuration from a file
and the restoration fails to start.
May also be shown as 4000008a00000000 or 0x4000008a00000000
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0139
User Response
Information only; no action is required.
• 4000008c-00000000 : Security: Userid: [arg1] had [arg2] login failures from a CIM client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from CIM.
May also be shown as 4000008c00000000 or 0x4000008c00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0140
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0141
User Response
Information only; no action is required.
• 4000008e-00000000 : Device [arg1] VPD is not valid.
The VPD for a device is invalid
May also be shown as 4000008e00000000 or 0x4000008e00000000
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0142
User Response
Lenovo Support will address the problem.
• 4000008f-00000000 : The bare metal connection process has been started.
Bare Metal Connection process has been started
May also be shown as 4000008f00000000 or 0x4000008f00000000
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0144
User Response
Information only; no action is required.
• 40000091-00000000 : User [arg1] has terminated an active console session.
A user has terminated an active console session
May also be shown as 4000009100000000 or 0x4000009100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0145
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0146
User Response
Information only; no action is required.
• 40000093-00000000 : TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=
[arg2].
A user configured the TKLM device group
May also be shown as 4000009300000000 or 0x4000009300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0147
User Response
Information only; no action is required.
• 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self-
signed certificate for the TKLM client.
User generated a new encryption key pair and installed a self-signed certificate for the TKLM client
May also be shown as 4000009400000000 or 0x4000009400000000
Severity
CIM Information
Prefix: IMM ID: 0148
User Response
Information only; no action is required.
• 40000095-00000000 : User [arg1] has generated a new encryption key and certificate signing
request for the TKLM client.
User generated a new encryption key and certificate signing request for the TKLM client
May also be shown as 4000009500000000 or 0x4000009500000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0149
User Response
Information only; no action is required.
• 40000096-00000000 : User [arg1] has imported a signed certificate for the TKLM client from [arg2].
User imported a signed certificate for the TKLM client
May also be shown as 4000009600000000 or 0x4000009600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0151
User Response
Information only; no action is required.
• 40000098-00000000 : The UEFI Definitions have been changed.
UEFI Definitions change has been detected
May also be shown as 4000009800000000 or 0x4000009800000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0152
User Response
Information only; no action is required.
• 40000099-00000000 : Security: Userid: [arg1] had [arg2] login failures from IPMI client at IP address
[arg3].
This message is for the use case where a user has failed to log in to a Management Controller from IPMI.
May also be shown as 4000009900000000 or 0x4000009900000000
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0154
User Response
Information only; no action is required.
• 4000009b-00000000 : Security: Userid: [arg1] had [arg2] login failures from IPMI serial client.
This message is for the use case where a user has failed to log in to a Management Controller from IPMI
serial client
May also be shown as 4000009b00000000 or 0x4000009b00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0156
User Response
Information only; no action is required.
• 4000009d-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has logged off.
This message is for the use case where a user has logged off of a Management Controller.
May also be shown as 4000009d00000000 or 0x4000009d00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0157
User Response
Information only; no action is required.
• 4000009e-00000000 : Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off.
This message is for the use case where a user has been logged off of a Management Controller.
May also be shown as 4000009e00000000 or 0x4000009e00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0159
User Response
Information only; no action is required.
• 400000a0-00000000 : User [arg1] has initiated an SMTP Server Connection Test.
User initiated an SMTP Server Connection test.
May also be shown as 400000a000000000 or 0x400000a000000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0160
User Response
Information only; no action is required.
• 400000a1-00000000 : UEFI Reported: [arg1].
UEFI audit event logged.
May also be shown as 400000a100000000 or 0x400000a100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0161
User Response
Information only; no action is required.
• 400000a2-00000000 : User [arg1] has [arg2] file [arg3] from [arg4].
User has mounted/unmounted file from URL or server
May also be shown as 400000a200000000 or 0x400000a200000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0162
User Response
Information only; no action is required.
• 400000a3-00000000 : User [arg1] has set the SMTP Server reverse-path to [arg2].
User set SMTP Server reverse-path address
May also be shown as 400000a300000000 or 0x400000a300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0164
User Response
Information only; no action is required.
• 400000a5-00000000 : A certificate has been revoked.
A certificate has been revoked
May also be shown as 400000a500000000 or 0x400000a500000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0166
User Response
Information only; no action is required.
• 400000a7-00000000 : The server is restarted by chassis control command.
Server is restarted by chassis control command
May also be shown as 400000a700000000 or 0x400000a700000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0167
User Response
Information only; no action is required.
• 400000a8-00000000 : The server was reset via pushbutton.
Server was reset via pushbutton
May also be shown as 400000a800000000 or 0x400000a800000000
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0169
User Response
Information only; no action is required.
• 400000aa-00000000 : The server was restarted when the watchdog expired..
Server was restarted when the watchdog expired.
May also be shown as 400000aa00000000 or 0x400000aa00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0170
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0171
User Response
Information only; no action is required.
• 400000ac-00000000 : The server was automatically powered on because the power restore policy
is set to always restore..
Server was automatically powered on because the power restore policy is set to always restore.
May also be shown as 400000ac00000000 or 0x400000ac00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0172
User Response
Information only; no action is required.
• 400000ad-00000000 : The server was automatically powered on because the power restore policy
is set to restore previous power state..
Server was automatically powered on because the power restore policy is set to restore previous power
state.
May also be shown as 400000ad00000000 or 0x400000ad00000000
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0174
User Response
Information only; no action is required.
• 400000af-00000000 : The server was power-cycled via Platform Event Filter.
Server was power-cycled via Platform Event Filter
May also be shown as 400000af00000000 or 0x400000af00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0175
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0176
User Response
Information only; no action is required.
• 400000b1-00000000 : The server was powered up via Real Time Clock (scheduled power on).
Server was powered up via Real Time Clock (scheduled power on)
May also be shown as 400000b100000000 or 0x400000b100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0177
User Response
Information only; no action is required.
• 400000b2-00000000 : The server was powered off for an unknown reason.
Server was powered off for an unknown reason
May also be shown as 400000b200000000 or 0x400000b200000000
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0179
User Response
Information only; no action is required.
• 400000b4-00000000 : The server was powered off via pushbutton.
Server was powered off via pushbutton
May also be shown as 400000b400000000 or 0x400000b400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0180
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0181
User Response
Information only; no action is required.
• 400000b6-00000000 : The server stayed powered off because the power restore policy is set to
always restore..
Server stayed powered off because the power restore policy is set to always restore.
May also be shown as 400000b600000000 or 0x400000b600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0182
User Response
Information only; no action is required.
• 400000b7-00000000 : The server stayed powered off because the power restore policy is set to
restore previous power state..
Server stayed powered off because the power restore policy is set to restore previous power state.
May also be shown as 400000b700000000 or 0x400000b700000000
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0184
User Response
Information only; no action is required.
• 400000b9-00000000 : The server was powered off via Real Time Clock (scheduled power off).
Server was powered up via Real Time Clock (scheduled power off)
May also be shown as 400000b900000000 or 0x400000b900000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0185
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0186
User Response
Information only; no action is required.
• 400000bb-00000000 : Management Controller [arg1] reset was initiated by PRESET.
Management Controller reset was initiated by PRESET
May also be shown as 400000bb00000000 or 0x400000bb00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0187
User Response
Information only; no action is required.
• 400000bc-00000000 : Management Controller [arg1] reset was initiated by CMM.
Management Controller reset was initiated by CMM
May also be shown as 400000bc00000000 or 0x400000bc00000000
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0189
User Response
Information only; no action is required.
• 400000be-00000000 : The [arg1] certificate is expired and has been removed.
Expired certificate has been removed
May also be shown as 400000be00000000 or 0x400000be00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0190
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0191
User Response
Information only; no action is required.
• 400000c1-00000000 : System running in setup.
System running in setup
May also be shown as 400000c100000000 or 0x400000c100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0193
User Response
Information only; no action is required.
• 400000c2-00000000 : Remote Control session started by user [arg1] in [arg2] mode has been
closed.
Remote Control session closed
May also be shown as 400000c200000000 or 0x400000c200000000
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0195
User Response
Information only; no action is required.
• 400000c4-00000000 : IMM failed to log previous event [arg1].
IMM failed to log a previous event.
May also be shown as 400000c400000000 or 0x400000c400000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0196
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0197
User Response
Information only; no action is required.
• 400000c6-00000000 : UEFI deployment boot mode is enabled for NextAc.
UEFI deployment boot mode is enabled for NextAC
May also be shown as 400000c600000000 or 0x400000c600000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0198
User Response
Information only; no action is required.
• 400000c7-00000000 : UEFI deployment boot mode has been disabled.
UEFI deployment boot mode has been disabled
May also be shown as 400000c700000000 or 0x400000c700000000
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0201
User Response
Information only; no action is required.
• 400000ca-00000000 : Battery error was detected by RAID controller. The battery unit needs
replacement.([arg1],[arg2],[arg3],[arg4],[arg5])
Battery error was detected by RAID controller
May also be shown as 400000ca00000000 or 0x400000ca00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0202
User Response
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0203
User Response
Check storage documentation by LSI Event ID.
• 400000cc-00000000 : The RAID controller detected unrecoverable error. The controller needs
replacement.([arg1],[arg2],[arg3],[arg4],[arg5])
The RAID controller detected unrecoverable error
May also be shown as 400000cc00000000 or 0x400000cc00000000
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0204
User Response
Check storage documentation by LSI Event ID.
• 400000cd-00000000 : The RAID controller detected one or more problems. Please contact
technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5])
The RAID controller detected one or more problems
May also be shown as 400000cd00000000 or 0x400000cd00000000
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0206
User Response
Check storage documentation by LSI Event ID.
• 400000cf-00000000 : Enclosure issue detected with one or more units. Please check the enclosure
units to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5])
Enclosure issue detected with one or more units
May also be shown as 400000cf00000000 or 0x400000cf00000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0208
User Response
Lenovo Support will address the problem.
• 400000d1-00000000 : Fan problem detected with the enclosure. Please check the enclosure unit
fan for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5])
Fan problem detected with the enclosure
May also be shown as 400000d100000000 or 0x400000d100000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0209
User Response
Lenovo Support will address the problem.
• 400000d2-00000000 : Enclosure power supply has problem. Please check the enclosure unit power
supply for correct operation.([arg1],[arg2],[arg3],[arg4],[arg5])
Enclosure power supply has problem
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0210
User Response
Lenovo Support will address the problem.
• 400000d3-00000000 : One or more virtual drive are in abnormal status that may cause unavailable
virtual drive. Please check the event logs and if events are targeted to the same disk then replace
the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],
[arg4],[arg5])
One or more virtual drive are in abnormal status that may cause unavailable virtual drive
May also be shown as 400000d300000000 or 0x400000d300000000
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0211
User Response
Check storage documentation by LSI Event ID.
• 400000d4-00000000 : The RAID controller detected one or more possible configuration problem
within the subsystem. Please check the event logs and if events are targeted to the same disk then
replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],
[arg3],[arg4],[arg5])
The RAID controller detected one or more possible configuration problem within the subsystem
May also be shown as 400000d400000000 or 0x400000d400000000
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0213
User Response
Check storage documentation by LSI Event ID.
• 400000d6-00000000 : Drive error was detected by RAID controller. Please contact technical
support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])
Drive error was detected by RAID controller
May also be shown as 400000d600000000 or 0x400000d600000000
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0215
User Response
Check storage documentation by LSI Event ID.
• 80010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical)
has asserted. (CMOS Battery)
This message is for the use case when an implementation has detected a Lower Non-critical sensor going
low has asserted.
May also be shown as 800100020701ffff or 0x800100020701ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Voltage
SNMP Trap ID
13
CIM Information
Prefix: PLAT ID: 0476
User Response
Replace the system battery.
• 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
asserted. (CMOS Battery)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has asserted.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0480
User Response
If the specified sensor is CMOS battery, replace the system battery. If the specified sensor is Planar
3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar
12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
SysBrd 12V : SysBrd 3.3V : SysBrd 5V :
• 80010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
asserted. (Fan 1 Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has asserted.
May also be shown as 800102041d01ffff or 0x800102041d01ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
• 80010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
asserted. (Fan 3 Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has asserted.
May also be shown as 800102041d03ffff or 0x800102041d03ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
• 80010204-1d04ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
asserted. (Fan 4 Tach)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
• 80010701-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (Ambient 1 Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.
May also be shown as 800107010701ffff or 0x800107010701ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010701-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (PCIE Temp)
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010701-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (CPU VRM Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.
May also be shown as 800107010705ffff or 0x800107010705ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010701-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (Ambient 2 Temp)
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010701-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has asserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has asserted.
May also be shown as 800107012d01ffff or 0x800107012d01ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (Ambient 1 Temp)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010901-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (PCIE Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.
May also be shown as 800109010704ffff or 0x800109010704ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010901-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (CPU VRM Temp)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010901-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (Ambient 2 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.
May also be shown as 800109012701ffff or 0x800109012701ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010901-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (PCH Temp)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
1. Reduce the ambient temperature.
2. Ensure the air baffle is installed correctly.
3. Check the server airflow. Make sure that nothing is blocking the air from coming into or
preventing the air from exiting the server.
• 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
asserted. (SysBrd 12V)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has asserted.
May also be shown as 800109020701ffff or 0x800109020701ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0494
User Response
If the specified sensor is Planar 3.3V or Planar 5V, (Trained technician only) replace the system board.
If the specified sensor is Planar 12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffle is in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace system board.
• 80010b01-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has asserted. (PCIE Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has asserted.
May also be shown as 80010b010704ffff or 0x80010b010704ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffle is in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace system board.
• 80010b01-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has asserted. (Ambient 2 Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has asserted.
May also be shown as 80010b012701ffff or 0x80010b012701ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffle is in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace system board.
• 80030006-2101ffff : Sensor [SensorElementName] has deasserted. (Sig Verify Fail)
This message is for the use case when an implementation has detected a Sensor has deasserted.
May also be shown as 800300062101ffff or 0x800300062101ffff
Severity
Info
Serviceable
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
• 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod)
This message is for the use case when an implementation has detected a Sensor has deasserted.
May also be shown as 800300122301ffff or 0x800300122301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
• 80030021-0782ffff : Sensor [SensorElementName] has deasserted. (PCIe Dev LK Down)
This message is for the use case when an implementation has detected a Sensor has deasserted.
May also be shown as 800300210782ffff or 0x800300210782ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
1. Replace the power supply with higher rated power.
2. Reduce the total power consumption by removing newly added or unused option like drives or
adapters.
• 8003010f-2101ffff : Sensor [SensorElementName] has asserted. (IMM FW Corrupted)
This message is for the use case when an implementation has detected a Sensor has asserted.
May also be shown as 8003010f2101ffff or 0x8003010f2101ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
1. Replace the power supply with higher rated power.
2. Reduce the total power consumption by removing newly added or unused option like drives or
adapters.
• 80030112-0601ffff : Sensor [SensorElementName] has asserted. (SMM Mode)
This message is for the use case when an implementation has detected a Sensor has asserted.
May also be shown as 800301120601ffff or 0x800301120601ffff
CIM Information
Prefix: PLAT ID: 0508
User Response
1. Replace the power supply with higher rated power.
2. Reduce the total power consumption by removing newly added or unused option like drives or
adapters.
SMM Monitor :
• 80030121-0782ffff : Sensor [SensorElementName] has asserted. (PCIe Dev LK Down)
This message is for the use case when an implementation has detected a Sensor has asserted.
May also be shown as 800301210782ffff or 0x800301210782ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
1. Replace the power supply with higher rated power.
2. Reduce the total power consumption by removing newly added or unused option like drives or
adapters.
• 8007000d-2582ffff : Sensor [SensorElementName] has transitioned to normal state. (RAID Vol
State)
This message is for the use case when an implementation has detected a Sensor transition to the normal
state.
May also be shown as 8007000d2582ffff or 0x8007000d2582ffff
Severity
Info
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
None
• 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical
state. (GPT Status)
This message is for the use case when an implementation has detected a Sensor transitioned to non-
critical from normal.
May also be shown as 8007010f2201ffff or 0x8007010f2201ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following step to solve PCI I/O resource errors:
1. Go to F1 Setup-> System Settings-> Device and I/O ports-> PCI 64 bit Resource and choose
enable.
• 80070114-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical
state. (TPM Phy Pres Set)
This message is for the use case when an implementation has detected a Sensor transitioned to non-
critical from normal.
May also be shown as 800701142201ffff or 0x800701142201ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0520
User Response
1. Restart IMM. If the error doesn't disappear, please proceed step 2.
2. Update to the latest level of iMM/uEFI code, please proceed step 3.
3. Replace node.
• 80070201-0301ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702010301ffff or 0x800702010301ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Check the system-event log.
2. Check for an error LED on the system board.
3. Replace any failing device.
4. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
5. (Trained technician only) Replace the system board.
• 80070204-0a01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (PS 1 Fan Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702040a01ffff or 0x800702040a01ffff
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-
supply fan.
2. Replace power supply n. (n = power supply number)
• 80070208-0a01ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (PS 1 Therm Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702080a01ffff or 0x800702080a01ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-
supply fan.
2. Use the Lenovo Power Configurator utility to ensure current system power consumption is under
limitation. For more information and to download the utility, go to https://www.ibm.com/support/
entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
3. Replace power supply n. (n = power supply number)
• 8007020d-2582ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (RAID Vol State)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007020d2582ffff or 0x8007020d2582ffff
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
1. If enabling TXT is not required, disable TXT from the Setup Utility.
2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility.
3. If the problem remains, contact your service representative.
• 8007020f-2582ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (I/O Resources)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 8007020f2582ffff or 0x8007020f2582ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Update the server firmware (see Recovering the server firmware).
2. If the problem persists, (trained technician only) replace the system board (see Removing the
system board and Installing the system board).
• 80070219-0701ffff : Sensor [SensorElementName] has transitioned to critical from a less severe
state. (SysBrd Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to critical
from less severe.
May also be shown as 800702190701ffff or 0x800702190701ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
If the specified sensor is IPMB IO Error, Me Error or ME Flash Error, complete the following steps until
the problem is solved:
1. Restart IMM. If the error still appears, proceed step 2.
2. Update the firmware (UEFI and IMM) to the latest level. If the error still appears, proceed step 3.
3. Replace the node.
ME Flash Error :
• 80070301-0301ffff : Sensor [SensorElementName] has transitioned to non-recoverable from a less
severe state. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected a Sensor transitioned to non-
recoverable from less severe.
May also be shown as 800703010301ffff or 0x800703010301ffff
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0524
User Response
None
• 80070608-0a01ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (PS1 12V
OC Fault)
This message is for the use case when an implementation has detected a Sensor transitioned to non-
recoverable.
May also be shown as 800706080a01ffff or 0x800706080a01ffff
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response
1. Update the server firmware (see Recovering the server firmware).
2. If the problem persists, (trained technician only) replace the system board (see Removing the
system board and Installing the system board).
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0537
User Response
No action; information only.
• 80080125-3701ffff : Device [LogicalDeviceElementName] has been added. (Thermal Board)
This message is for the use case when an implementation has detected a Device was inserted.
May also be shown as 800801253701ffff or 0x800801253701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.
• 80080128-2101ffff : Device [LogicalDeviceElementName] has been added. (Low Security Jmp)
This message is for the use case when an implementation has detected a Device was inserted.
May also be shown as 800801282101ffff or 0x800801282101ffff
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.
• 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit)
This message is for the use case when an implementation has detected Redundancy was Restored.
May also be shown as 800b00081301ffff or 0x800b00081301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Redundant Power Supply
SNMP Trap ID
10
CIM Information
Prefix: PLAT ID: 0561
User Response
No action; information only.
• 800b0108-1301ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Power
Unit)
This message is for the use case when Redundancy Lost has asserted.
May also be shown as 800b01081301ffff or 0x800b01081301ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Redundant Power Supply
SNMP Trap ID
9
CIM Information
Prefix: PLAT ID: 0802
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042
User Response
1. Make sure that the latest level of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)
• 806f0008-0a01ffff : [PowerSupplyElementName] has been added to container
[PhysicalPackageElementName]. (Power Supply 1)
This message is for the use case when an implementation has detected a Power Supply has been added.
May also be shown as 806f00080a01ffff or 0x806f00080a01ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.
• 806f0009-1301ffff : [PowerSupplyElementName] has been turned off. (Host Power)
This message is for the use case when an implementation has detected a Power Unit that has been
Disabled.
May also be shown as 806f00091301ffff or 0x806f00091301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power Off
SNMP Trap ID
23
CIM Information
Prefix: PLAT ID: 0106
User Response
No action; information only.
• 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0)
This message is for the use case when an implementation has detected a Drive has been Added.
May also be shown as 806f000d0400ffff or 0x806f000d0400ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
• 806f000d-0402ffff : The Drive [StorageVolumeElementName] has been added. (Drive 2)
This message is for the use case when an implementation has detected a Drive has been Added.
May also be shown as 806f000d0402ffff or 0x806f000d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
• 806f000d-0404ffff : The Drive [StorageVolumeElementName] has been added. (Drive 4)
This message is for the use case when an implementation has detected a Drive has been Added.
May also be shown as 806f000d0404ffff or 0x806f000d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
• 806f000d-0405ffff : The Drive [StorageVolumeElementName] has been added. (Drive 5)
This message is for the use case when an implementation has detected a Drive has been Added.
May also be shown as 806f000d0405ffff or 0x806f000d0405ffff
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
• 806f000d-0407ffff : The Drive [StorageVolumeElementName] has been added. (Drive 7)
This message is for the use case when an implementation has detected a Drive has been Added.
May also be shown as 806f000d0407ffff or 0x806f000d0407ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
• 806f000f-220101ff : The System [ComputerSystemElementName] has detected no memory in the
system. (ABR Status)
This message is for the use case when an implementation has detected that memory was detected in the
system.
May also be shown as 806f000f220101ff or 0x806f000f220101ff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0794
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page: a. Restart the server. b. At the prompt, press
F3 to recover the firmware.
3. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0132
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
3. (Trained technician only) Replace the system board.
Firmware Error : Sys Boot Status :
• 806f000f-220103ff : The System [ComputerSystemElementName] encountered firmware error -
unrecoverable boot device failure. (ABR Status)
This message is for the use case when an implementation has detected that System Firmware Error
Unrecoverable boot device failure has occurred.
May also be shown as 806f000f220103ff or 0x806f000f220103ff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0795
User Response
This is a UEFI detected event. The UEFI(POST) error for this event can be found in the logged IMM
message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of
the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :
• 806f000f-220107ff : The System [ComputerSystemElementName] encountered firmware error -
unrecoverable keyboard failure. (ABR Status)
This message is for the use case when an implementation has detected that System Firmware Error
Unrecoverable Keyboard failure has occurred.
May also be shown as 806f000f220107ff or 0x806f000f220107ff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0764
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0766
User Response
This is a UEFI detected event. The UEFI(POST) error for this event can be found in the logged IMM
message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of
the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :
• 806f000f-22010bff : Firmware BIOS (ROM) corruption was detected on system
[ComputerSystemElementName] during POST. (ABR Status)
Firmware BIOS (ROM) corruption was detected on the system during POST.
May also be shown as 806f000f22010bff or 0x806f000f22010bff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0850
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page: a.Restart the server. b.At the prompt, press
F3 to recover the firmware.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0050
User Response
This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged
IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of
the Info Center for the appropriate user response. Firmware Error : Sys Boot Status :
• 806f000f-2201ffff : The System [ComputerSystemElementName] encountered a POST Error. (ABR
Status)
This message is for the use case when an implementation has detected a Post Error.
May also be shown as 806f000f2201ffff or 0x806f000f2201ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0184
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0222
User Response
If the NMI button has not been pressed, complete the following steps:
1. Make sure that the NMI button is not pressed.
2. Replace the operator information panel cable.
3. Replace the operator information panel.
• 806f001e-2201ffff : No bootable media available for system [ComputerSystemElementName]. (No
Boot Device)
This message is for the use case when an implementation has detected a System with No Bootable
Media.
May also be shown as 806f001e2201ffff or 0x806f001e2201ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0286
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
4. Replace the affected adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
• 806f0021-2582ffff : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (All PCI Error)
This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00212582ffff or 0x806f00212582ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
4. Replace the affected adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
• 806f0021-3002ffff : Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (PCI 2)
This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00213002ffff or 0x806f00213002ffff
Severity
Error
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0368
User Response
No action; information only.
• 806f0107-0301ffff : An Over-Temperature Condition has been detected on
[ProcessorElementName]. (CPU 1)
This message is for the use case when an implementation has detected an Over-Temperature Condition
Detected for Processor.
May also be shown as 806f01070301ffff or 0x806f01070301ffff
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0086
User Response
1. Reseat power supply n.
2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n.
3. If both the power-on LED and the power-supply error LED are not lit, see Power problems for
more information. (n = power supply number)
• 806f0108-0a02ffff : [PowerSupplyElementName] has Failed. (Power Supply 2)
This message is for the use case when an implementation has detected a Power Supply has failed.
May also be shown as 806f01080a02ffff or 0x806f01080a02ffff
Severity
Error
Serviceable
Yes
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0108
User Response
No action; information only.
• 806f010c-2001ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected a Memory uncorrectable error.
May also be shown as 806f010c2001ffff or 0x806f010c2001ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4. If the problem follows the DIMM, replace the failing DIMM.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
7. (Trained technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4. If the problem follows the DIMM, replace the failing DIMM.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
7. (Trained technician only) Replace the affected microprocessor.
8. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If
the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the
power source and restart the server.
9. (Trained Service technician only) Replace the affected microprocessor.
• 806f010c-2581ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected a Memory uncorrectable error.
May also be shown as 806f010c2581ffff or 0x806f010c2581ffff
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f010d-0402ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 2)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0402ffff or 0x806f010d0402ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f010d-0404ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 4)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0404ffff or 0x806f010d0404ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f010d-0406ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 6)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0406ffff or 0x806f010d0406ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f010d-0410ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Ext Drive)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0410ffff or 0x806f010d0410ffff
Severity
Error
Serviceable
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Boot failure
SNMP Trap ID
25
CIM Information
Prefix: PLAT ID: 0186
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
3. (Trained technician only) Replace the system board.
• 806f0123-2101ffff : Reboot of system [ComputerSystemElementName] initiated by
[WatchdogElementName]. (IPMI Watchdog)
This message is for the use case when an implementation has detected a Reboot by a Watchdog
occurred.
May also be shown as 806f01232101ffff or 0x806f01232101ffff
Severity
CIM Information
Prefix: PLAT ID: 0370
User Response
No action; information only.
• 806f0125-1001ffff : [ManagedElementName] detected as absent. (PCI Riser 1)
This message is for the use case when an implementation has detected a Managed Element is Absent.
May also be shown as 806f01251001ffff or 0x806f01251001ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0392
User Response
If there is no GPU/storage tray installed in the system, then the log event is a normal condition. If
there is a GPU/storage tray installed in the system, then check the following two portions:
1. PDB (Power Distribution Board) cable is correctly connected from riser card to PDB.
2. Replace another PDB cable.
• 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1)
This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST
condition.
May also be shown as 806f02070301ffff or 0x806f02070301ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f020d-0401ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 1)
This message is for the use case when an implementation has detected an Array Failure is Predicted.
May also be shown as 806f020d0401ffff or 0x806f020d0401ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f020d-0403ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 3)
This message is for the use case when an implementation has detected an Array Failure is Predicted.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f020d-0404ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 4)
This message is for the use case when an implementation has detected an Array Failure is Predicted.
May also be shown as 806f020d0404ffff or 0x806f020d0404ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f020d-0406ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 6)
This message is for the use case when an implementation has detected an Array Failure is Predicted.
May also be shown as 806f020d0406ffff or 0x806f020d0406ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each
time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive
backplane (n = hard disk drive number)
• 806f020d-0410ffff : Failure Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Ext Drive)
This message is for the use case when an implementation has detected an Array Failure is Predicted.
May also be shown as 806f020d0410ffff or 0x806f020d0410ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
1. Run the hard disk drive diagnostic test on drive n.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0372
User Response
No action; information only.
• 806f0308-0a01ffff : [PowerSupplyElementName] has lost input. (Power Supply 1)
This message is for the use case when an implementation has detected a Power Supply that has input
that has been lost.
May also be shown as 806f03080a01ffff or 0x806f03080a01ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0100
User Response
1. Reconnect the power cords.
2. Check power supply n LED.
3. See Power-supply LEDs for more information. (n = power supply number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0100
User Response
1. Reconnect the power cords.
2. Check power supply n LED.
3. See Power-supply LEDs for more information. (n = power supply number)
• 806f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2001ffff or 0x806f030c2001ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
4. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
5. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated by
the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
6. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
4. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
5. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated by
the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
6. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
7. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
8. (Trained service technician only) If the problem is related to microprocessor socket pins, replace
the system board.
• 806f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory Scrub failure.
May also be shown as 806f030c2004ffff or 0x806f030c2004ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0401ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 1)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0401ffff or 0x806f030d0401ffff
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0402ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 2)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0402ffff or 0x806f030d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0403ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 3)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0403ffff or 0x806f030d0403ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0405ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 5)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0405ffff or 0x806f030d0405ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0406ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 6)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0406ffff or 0x806f030d0406ffff
Severity
Info
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0407ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 7)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0407ffff or 0x806f030d0407ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0170
User Response
No action; information only.
• 806f030d-0410ffff : Hot Spare enabled for [ComputerSystemElementName]. (Ext Drive)
This message is for the use case when an implementation has detected a Hot Spare has been Enabled.
May also be shown as 806f030d0410ffff or 0x806f030d0410ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0170
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0228
User Response
1. Check the device driver.
2. Reinstall the device driver.
3. Update all device drivers to the latest level.
4. Update the firmware (UEFI and IMM).
• 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog
[WatchdogElementName]. (IPMI Watchdog)
This message is for the use case when an implementation has detected a Power Cycle by Watchdog
occurred.
May also be shown as 806f03232101ffff or 0x806f03232101ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0374
User Response
No action; information only.
• 806f040c-2001ffff : [PhysicalMemoryElementName] Disabled on Subsystem
[MemoryElementName]. (DIMM 1)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility.
• 806f040c-2002ffff : [PhysicalMemoryElementName] Disabled on Subsystem
[MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected that Memory has been Disabled.
May also be shown as 806f040c2002ffff or 0x806f040c2002ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility.
• 806f040c-2004ffff : [PhysicalMemoryElementName] Disabled on Subsystem
[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected that Memory has been Disabled.
May also be shown as 806f040c2004ffff or 0x806f040c2004ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
1. Make sure the DIMM is installed correctly.
2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory
logging limit reached), follow the suggested actions for that error event and restart the server.
3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED
is lit, you can re-enable the DIMM through the Setup utility.
One of the DIMMs :
• 806f0413-2582ffff : A PCI PERR has occurred on system [ComputerSystemElementName]. (PCIs)
This message is for the use case when an implementation has detected a PCI PERR.
May also be shown as 806f04132582ffff or 0x806f04132582ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response
1. Check the PCI LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response
1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
3. Make sure that the installed microprocessors are compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
• 806f050c-2001ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.
May also be shown as 806f050c2001ffff or 0x806f050c2001ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Refer to TIP H212293 for minimum code level.
2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to
this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs)
to a different memory channel or microprocessor.
4. If the error still occurs on the same DIMM, replace the affected DIMM.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
7. (Trained technician only) Replace the affected microprocessor.
• 806f050c-2004ffff : Memory Logging Limit Reached for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Reached.
May also be shown as 806f050c2004ffff or 0x806f050c2004ffff
Severity
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1)
This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0401ffff or 0x806f050d0401ffff
Severity
Error
Serviceable
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0403ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 3)
This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0403ffff or 0x806f050d0403ffff
Severity
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0405ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 5)
This message is for the use case when an implementation has detected that an Array is Critical.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0406ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 6)
This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0406ffff or 0x806f050d0406ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
• 806f050d-0410ffff : Array [ComputerSystemElementName] is in critical condition. (Ext Drive)
This message is for the use case when an implementation has detected that an Array is Critical.
May also be shown as 806f050d0410ffff or 0x806f050d0410ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster
solutions require specific code levels or coordinated code updates. If the device is part of a
cluster solution, verify that the latest level of code is supported for the cluster solution before you
update the code.
4. Make sure that the adapter is supported. For a list of supported optional devices, see http://
www.lenovo.com/serverproven/.
5. Remove both adapters.
6. Replace the PCIe adapters.
7. Replace the riser card.
• 806f052b-2101ffff : Invalid or Unsupported firmware or software was detected on system
[ComputerSystemElementName]. (IMM2 FW Failover)
This message is for the use case when an implementation has detected an Invalid/Unsupported Firmware/
Software Version.
May also be shown as 806f052b2101ffff or 0x806f052b2101ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response
1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.
• 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0)
This message is for the use case when an implementation has detected that an Array Failed.
May also be shown as 806f060d0400ffff or 0x806f060d0400ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
• 806f060d-0402ffff : Array [ComputerSystemElementName] has failed. (Drive 2)
This message is for the use case when an implementation has detected that an Array Failed.
May also be shown as 806f060d0402ffff or 0x806f060d0402ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
• 806f060d-0404ffff : Array [ComputerSystemElementName] has failed. (Drive 4)
This message is for the use case when an implementation has detected that an Array Failed.
May also be shown as 806f060d0404ffff or 0x806f060d0404ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
• 806f060d-0406ffff : Array [ComputerSystemElementName] has failed. (Drive 6)
This message is for the use case when an implementation has detected that an Array Failed.
May also be shown as 806f060d0406ffff or 0x806f060d0406ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
• 806f060d-0410ffff : Array [ComputerSystemElementName] has failed. (Ext Drive)
This message is for the use case when an implementation has detected that an Array Failed.
May also be shown as 806f060d0410ffff or 0x806f060d0410ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and
technology.
• 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.
May also be shown as 806f070c2002ffff or 0x806f070c2002ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and
technology.
• 806f070c-2004ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has been corrected.
May also be shown as 806f070c2004ffff or 0x806f070c2004ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and
technology. One of the DIMMs :
• 806f070d-0400ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
0)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
May also be shown as 806f070d0400ffff or 0x806f070d0400ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0401ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
1)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0402ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
2)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
May also be shown as 806f070d0402ffff or 0x806f070d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
3)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
May also be shown as 806f070d0403ffff or 0x806f070d0403ffff
Severity
Info
Serviceable
No
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0404ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
4)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
May also be shown as 806f070d0404ffff or 0x806f070d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
5)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
May also be shown as 806f070d0405ffff or 0x806f070d0405ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive
7)
This message is for the use case when an implementation has detected that an Array Rebuild is in
Progress.
May also be shown as 806f070d0407ffff or 0x806f070d0407ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f070d-0410ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Ext
Drive)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
• 806f072b-2101ffff : A successful software or firmware change was detected on system
[ComputerSystemElementName]. (IMM Promotion)
This message is for the use case when an implementation has detected a Successful Software or
Firmware Change.
May also be shown as 806f072b2101ffff or 0x806f072b2101ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0450
User Response
No action; information only. IMM Recovery :
• 806f072b-2201ffff : A successful software or firmware change was detected on system
[ComputerSystemElementName]. (Bkup Auto Update)
This message is for the use case when an implementation has detected a Successful Software or
Firmware Change.
May also be shown as 806f072b2201ffff or 0x806f072b2201ffff
Severity
Info
Serviceable
CIM Information
Prefix: PLAT ID: 0450
User Response
No action; information only. ROM Recovery :
• 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1)
This message is for the use case when an implementation has detected a Processor has been Disabled.
May also be shown as 806f08070301ffff or 0x806f08070301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0061
User Response
No action; information only.
• 806f0813-2582ffff : An Uncorrectable Bus Error has occurred on system
[ComputerSystemElementName]. (PCIs)
This message is for the use case when an implementation has detected a Bus Uncorrectable Error.
May also be shown as 806f08132582ffff or 0x806f08132582ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
1. Check the system-event log.
2. (Trained technician only) Remove the failing microprocessor from the system board (see
Removing a microprocessor and heat sink).
3. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Make sure that the two microprocessors are matching.
5. (Trained technician only) Replace the system board.
• 806f0823-2101ffff : Watchdog Timer interrupt occurred for [WatchdogElementName]. (IPMI
Watchdog)
This message is for the use case when an implementation has detected a Watchdog Timer interrupt
occurred.
May also be shown as 806f08232101ffff or 0x806f08232101ffff
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: PLAT ID: 0376
User Response
No action; information only.
• 806f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]
Throttled. (DIMM 1)
This message is for the use case when an implementation has detected Memory has been Throttled.
May also be shown as 806f090c2001ffff or 0x806f090c2001ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
1. Reseat the DIMM, and then restart the server.
2. Replace DIMM n. (n = DIMM number)
• 806f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]
Throttled. (DIMM 2)
This message is for the use case when an implementation has detected Memory has been Throttled.
May also be shown as 806f090c2002ffff or 0x806f090c2002ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
1. Reseat the DIMM, and then restart the server.
2. Replace DIMM n. (n = DIMM number)
• 806f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName]
Throttled. (DIMM 4)
This message is for the use case when an implementation has detected Memory has been Throttled.
May also be shown as 806f090c2004ffff or 0x806f090c2004ffff
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
1. Reseat the DIMM, and then restart the server.
2. Replace DIMM n. (n = DIMM number)
• 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1)
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear
of the server), that the air baffles are in place and correctly installed, and that the server cover is
installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications.
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
• 806f0a0c-2001ffff : An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.
May also be shown as 806f0a0c2001ffff or 0x806f0a0c2001ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
• 806f0a0c-2003ffff : An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.
May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
• 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical)
has deasserted. (CMOS Battery)
This message is for the use case when an implementation has detected a Lower Non-critical sensor going
low has deasserted.
May also be shown as 810100020701ffff or 0x810100020701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Voltage
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. SysBrd 12V : SysBrd 3.3V : SysBrd 5V :
• 81010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
deasserted. (Fan 1 Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.
May also be shown as 810102041d01ffff or 0x810102041d01ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
• 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
deasserted. (Fan 3 Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.
May also be shown as 810102041d03ffff or 0x810102041d03ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
• 81010204-1d04ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has
deasserted. (Fan 4 Tach)
This message is for the use case when an implementation has detected a Lower Critical sensor going low
has deasserted.
May also be shown as 810102041d04ffff or 0x810102041d04ffff
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
• 81010701-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has deasserted. (PCIE Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.
May also be shown as 810107010704ffff or 0x810107010704ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
• 81010701-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical)
has deasserted. (Ambient 2 Temp)
This message is for the use case when an implementation has detected an Upper Non-critical sensor
going high has deasserted.
May also be shown as 810107012701ffff or 0x810107012701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
• 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
deasserted. (Ambient 1 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.
May also be shown as 810109010701ffff or 0x810109010701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
• 81010901-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
deasserted. (PCIE Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.
May also be shown as 810109010704ffff or 0x810109010704ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
• 81010901-2701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
deasserted. (Ambient 2 Temp)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.
May also be shown as 810109012701ffff or 0x810109012701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
• 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has
deasserted. (SysBrd 12V)
This message is for the use case when an implementation has detected an Upper Critical sensor going
high has deasserted.
May also be shown as 810109020701ffff or 0x810109020701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0495
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
• 81010b01-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted. (PCIE Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.
May also be shown as 81010b010704ffff or 0x81010b010704ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
• 81010b01-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted. (CPU VRM Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.
May also be shown as 81010b010705ffff or 0x81010b010705ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
• 81010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-
recoverable) has deasserted. (PCH Temp)
This message is for the use case when an implementation has detected an Upper Non-recoverable sensor
going high has deasserted.
May also be shown as 81010b012d01ffff or 0x81010b012d01ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.
• 81030012-2301ffff : Sensor [SensorElementName] has asserted. (OS RealTime Mod)
This message is for the use case when an implementation has detected a Sensor has asserted.
May also be shown as 810300122301ffff or 0x810300122301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.
• 81030021-0782ffff : Sensor [SensorElementName] has asserted. (PCIe Dev LK Down)
This message is for the use case when an implementation has detected a Sensor has asserted.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.
• 8103010c-2581ffff : Sensor [SensorElementName] has deasserted. (Non-Auth DIMMs)
This message is for the use case when an implementation has detected a Sensor has deasserted.
May also be shown as 8103010c2581ffff or 0x8103010c2581ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
• 81030112-0601ffff : Sensor [SensorElementName] has deasserted. (SMM Mode)
This message is for the use case when an implementation has detected a Sensor has deasserted.
May also be shown as 810301120601ffff or 0x810301120601ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only. SMM Monitor :
• 81030121-0782ffff : Sensor [SensorElementName] has deasserted. (PCIe Dev LK Down)
This message is for the use case when an implementation has detected a Sensor has deasserted.
May also be shown as 810301210782ffff or 0x810301210782ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
• 8107010d-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state. (RAID Vol State)
This message is for the use case when an implementation has detected that a Sensor has deasserted a
transition to non-critical from normal.
May also be shown as 8107010d2582ffff or 0x8107010d2582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.
• 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state. (GPT Status)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.
• 8107010f-2582ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state. (I/O Resources)
This message is for the use case when an implementation has detected that a Sensor has deasserted a
transition to non-critical from normal.
May also be shown as 8107010f2582ffff or 0x8107010f2582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.
• 81070128-2e01ffff : Sensor [SensorElementName] has deasserted the transition from normal to
non-critical state. (ME Recovery)
This message is for the use case when an implementation has detected that a Sensor has deasserted a
transition to non-critical from normal.
May also be shown as 810701282e01ffff or 0x810701282e01ffff
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
• 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (SysBrd Vol Fault)
This message is for the use case when an implementation has detected a Sensor transition to less severe
from critical.
May also be shown as 810702020701ffff or 0x810702020701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
• 81070204-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (PS 2 Fan Fault)
This message is for the use case when an implementation has detected a Sensor transition to less severe
from critical.
May also be shown as 810702040a02ffff or 0x810702040a02ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
• 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (PS 2 Therm Fault)
This message is for the use case when an implementation has detected a Sensor transition to less severe
from critical.
May also be shown as 810702080a02ffff or 0x810702080a02ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
• 8107020d-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (RAID Vol State)
This message is for the use case when an implementation has detected a Sensor transition to less severe
from critical.
May also be shown as 8107020d2582ffff or 0x8107020d2582ffff
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
• 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (I/O Resources)
This message is for the use case when an implementation has detected a Sensor transition to less severe
from critical.
May also be shown as 8107020f2582ffff or 0x8107020f2582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
• 81070219-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from
critical. (SysBrd Fault)
This message is for the use case when an implementation has detected a Sensor transition to less severe
from critical.
May also be shown as 810702190701ffff or 0x810702190701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only. ME Flash Error :
• 81070301-0301ffff : Sensor [SensorElementName] has deasserted the transition to non-
recoverable from a less severe state. (CPU 1 OverTemp)
This message is for the use case when an implementation has detected that the Sensor transition to non-
recoverable from less severe has deasserted.
May also be shown as 810703010301ffff or 0x810703010301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
No action; information only.
• 8107030d-2582ffff : Sensor [SensorElementName] has deasserted the transition to non-
recoverable from a less severe state. (RAID Vol State)
This message is for the use case when an implementation has detected that the Sensor transition to non-
recoverable from less severe has deasserted.
May also be shown as 8107030d2582ffff or 0x8107030d2582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
No action; information only. PS1 12V OV Fault : PS1 12V UV Fault : PS1 12Vaux Fault :
• 81070608-0a02ffff : Sensor [SensorElementName] has deasserted the transition to non-
recoverable. (PS2 12V OC Fault)
This message is for the use case when an implementation has detected that the Sensor transition to non-
recoverable has deasserted.
May also be shown as 810706080a02ffff or 0x810706080a02ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.
• 81080125-3701ffff : Device [LogicalDeviceElementName] has been removed from unit
[PhysicalPackageElementName]. (Thermal Board)
This message is for the use case when an implementation has detected a Device was removed.
May also be shown as 810801253701ffff or 0x810801253701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0537
User Response
No action; information only.
• 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR. (CPU 1)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0043
User Response
No action; information only.
• 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container
[PhysicalPackageElementName]. (Power Supply 1)
This message is for the use case when an implementation has detected a Power Supply has been
removed.
May also be shown as 816f00080a01ffff or 0x816f00080a01ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.
• 816f0008-0a02ffff : [PowerSupplyElementName] has been removed from container
[PhysicalPackageElementName]. (Power Supply 2)
This message is for the use case when an implementation has detected a Power Supply has been
removed.
May also be shown as 816f00080a02ffff or 0x816f00080a02ffff
Severity
Info
Serviceable
CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.
• 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power)
This message is for the use case when an implementation has detected a Power Unit that has been
Enabled.
May also be shown as 816f00091301ffff or 0x816f00091301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Power On
SNMP Trap ID
24
CIM Information
Prefix: PLAT ID: 0107
User Response
No action; information only.
• 816f000d-0400ffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 0)
This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0400ffff or 0x816f000d0400ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
• 816f000d-0402ffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 2)
This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0402ffff or 0x816f000d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
• 816f000d-0404ffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 4)
This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0404ffff or 0x816f000d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
• 816f000d-0406ffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Drive 6)
This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0406ffff or 0x816f000d0406ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
• 816f000d-0410ffff : The Drive [StorageVolumeElementName] has been removed from unit
[PhysicalPackageElementName]. (Ext Drive)
This message is for the use case when an implementation has detected a Drive has been Removed.
May also be shown as 816f000d0410ffff or 0x816f000d0410ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0185
User Response
No action; information only. Firmware Error : Sys Boot Status :
• 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic
interrupt. (NMI State)
This message is for the use case when an implementation has detected a recovery from a Front Panel NMI
/ Diagnostic Interrupt
May also be shown as 816f00131701ffff or 0x816f00131701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
• 816f0021-2582ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system
[ComputerSystemElementName]. (All PCI Error)
This message is for the use case when an implementation has detected a Fault condition in a slot has
been removed.
May also be shown as 816f00212582ffff or 0x816f00212582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only. One of PCI Error :
• 816f0021-3001ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system
[ComputerSystemElementName]. (PCI 1)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
• 816f0021-3002ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system
[ComputerSystemElementName]. (PCI 2)
This message is for the use case when an implementation has detected a Fault condition in a slot has
been removed.
May also be shown as 816f00213002ffff or 0x816f00213002ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
• 816f0107-0301ffff : An Over-Temperature Condition has been removed on
[ProcessorElementName]. (CPU 1)
This message is for the use case when an implementation has detected a Over-Temperature Condition
has been Removed for Processor.
May also be shown as 816f01070301ffff or 0x816f01070301ffff
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.
• 816f0108-0a02ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 2)
This message is for the use case when an implementation has detected a Power Supply return to normal
operational status.
May also be shown as 816f01080a02ffff or 0x816f01080a02ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
• 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.
May also be shown as 816f010c2002ffff or 0x816f010c2002ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
• 816f010c-2003ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
• 816f010c-2004ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.
May also be shown as 816f010c2004ffff or 0x816f010c2004ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
• 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected a Memory uncorrectable error
recovery.
May also be shown as 816f010c2581ffff or 0x816f010c2581ffff
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
• 816f010d-0401ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 1)
This message is for the use case when an implementation has detected a Drive was Enabled.
May also be shown as 816f010d0401ffff or 0x816f010d0401ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
• 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3)
This message is for the use case when an implementation has detected a Drive was Enabled.
May also be shown as 816f010d0403ffff or 0x816f010d0403ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
• 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4)
This message is for the use case when an implementation has detected a Drive was Enabled.
May also be shown as 816f010d0404ffff or 0x816f010d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
• 816f010d-0406ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 6)
This message is for the use case when an implementation has detected a Drive was Enabled.
May also be shown as 816f010d0406ffff or 0x816f010d0406ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
• 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Ext Drive)
This message is for the use case when an implementation has detected a Drive was Enabled.
May also be shown as 816f010d0410ffff or 0x816f010d0410ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
• 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware
hang. (Firmware Error)
This message is for the use case when an implementation has recovered from a System Firmware Hang.
May also be shown as 816f010f2201ffff or 0x816f010f2201ffff
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0390
User Response
No action; information only.
• 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1)
This message is for the use case when an implementation has detected a Processor Recovered - FRB1/
BIST condition.
May also be shown as 816f02070301ffff or 0x816f02070301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
• 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 1)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.
May also be shown as 816f020d0401ffff or 0x816f020d0401ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
• 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 2)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.
May also be shown as 816f020d0402ffff or 0x816f020d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
• 816f020d-0404ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 4)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.
May also be shown as 816f020d0404ffff or 0x816f020d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
• 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Drive 6)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.
May also be shown as 816f020d0406ffff or 0x816f020d0406ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
• 816f020d-0410ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array
[ComputerSystemElementName]. (Ext Drive)
This message is for the use case when an implementation has detected an Array Failure is no longer
Predicted.
May also be shown as 816f020d0410ffff or 0x816f020d0410ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
• 816f0308-0a01ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power
Supply 1)
This message is for the use case when an implementation has detected a Power Supply that has input
that has returned to normal.
May also be shown as 816f03080a01ffff or 0x816f03080a01ffff
CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.
• 816f0308-0a02ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power
Supply 2)
This message is for the use case when an implementation has detected a Power Supply that has input
that has returned to normal.
May also be shown as 816f03080a02ffff or 0x816f03080a02ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.
• 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered. (DIMM 1)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.
May also be shown as 816f030c2001ffff or 0x816f030c2001ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
• 816f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered. (DIMM 3)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.
May also be shown as 816f030c2003ffff or 0x816f030c2003ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
• 816f030c-2581ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName] has recovered. (All DIMMS)
This message is for the use case when an implementation has detected a Memory Scrub failure recovery.
May also be shown as 816f030c2581ffff or 0x816f030c2581ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only. One of the DIMMs :
• 816f030d-0400ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 0)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0400ffff or 0x816f030d0400ffff
Severity
Info
Serviceable
No
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f030d-0401ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 1)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0401ffff or 0x816f030d0401ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f030d-0402ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 2)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0402ffff or 0x816f030d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f030d-0404ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 4)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0404ffff or 0x816f030d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f030d-0405ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 5)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0405ffff or 0x816f030d0405ffff
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f030d-0406ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 6)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0406ffff or 0x816f030d0406ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f030d-0407ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 7)
This message is for the use case when an implementation has detected a Hot Spare has been Disabled.
May also be shown as 816f030d0407ffff or 0x816f030d0407ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0171
User Response
No action; information only.
• 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI
State)
This message is for the use case when an implementation has detected a Software NMI has been
Recovered from.
May also be shown as 816f03131701ffff or 0x816f03131701ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0230
User Response
No action; information only.
• 816f040c-2001ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that Memory has been Enabled.
May also be shown as 816f040c2001ffff or 0x816f040c2001ffff
Severity
Info
Serviceable
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
• 816f040c-2002ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 2)
This message is for the use case when an implementation has detected that Memory has been Enabled.
May also be shown as 816f040c2002ffff or 0x816f040c2002ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
• 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected that Memory has been Enabled.
May also be shown as 816f040c2003ffff or 0x816f040c2003ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
• 816f040c-2581ffff : [PhysicalMemoryElementName] Enabled on Subsystem
[MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected that Memory has been Enabled.
May also be shown as 816f040c2581ffff or 0x816f040c2581ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only. One of the DIMMs :
• 816f0413-2582ffff : A PCI PERR recovery has occurred on system
[ComputerSystemElementName]. (PCIs)
This message is for the use case when an implementation has detected a PCI PERR recovered.
May also be shown as 816f04132582ffff or 0x816f04132582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only.
• 816f050c-2001ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.
May also be shown as 816f050c2001ffff or 0x816f050c2001ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
• 816f050c-2003ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.
May also be shown as 816f050c2003ffff or 0x816f050c2003ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
• 816f050c-2581ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on
Subsystem [MemoryElementName]. (All DIMMS)
This message is for the use case when an implementation has detected that the Memory Logging Limit
has been Removed.
May also be shown as 816f050c2581ffff or 0x816f050c2581ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only. One of the DIMMs :
• 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 0)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.
May also be shown as 816f050d0400ffff or 0x816f050d0400ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
• 816f050d-0402ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 2)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.
May also be shown as 816f050d0402ffff or 0x816f050d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
• 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 4)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.
May also be shown as 816f050d0404ffff or 0x816f050d0404ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
• 816f050d-0405ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 5)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
• 816f050d-0406ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 6)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.
May also be shown as 816f050d0406ffff or 0x816f050d0406ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
• 816f050d-0407ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 7)
This message is for the use case when an implementation has detected that an Critiacal Array has
deasserted.
May also be shown as 816f050d0407ffff or 0x816f050d0407ffff
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
• 816f0513-2582ffff : A PCI SERR on system [ComputerSystemElementName] has deasserted. (PCIs)
This message is for the use case when an implementation has detected a PCI SERR deassertion.
May also be shown as 816f05132582ffff or 0x816f05132582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0235
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only.
• 816f060d-0400ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 0)
This message is for the use case when an implementation has detected that a Failed Array has been
Restored.
May also be shown as 816f060d0400ffff or 0x816f060d0400ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
• 816f060d-0401ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 1)
This message is for the use case when an implementation has detected that a Failed Array has been
Restored.
May also be shown as 816f060d0401ffff or 0x816f060d0401ffff
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
• 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3)
This message is for the use case when an implementation has detected that a Failed Array has been
Restored.
May also be shown as 816f060d0403ffff or 0x816f060d0403ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
• 816f060d-0405ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 5)
This message is for the use case when an implementation has detected that a Failed Array has been
Restored.
May also be shown as 816f060d0405ffff or 0x816f060d0405ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
• 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6)
This message is for the use case when an implementation has detected that a Failed Array has been
Restored.
May also be shown as 816f060d0406ffff or 0x816f060d0406ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
• 816f060d-0410ffff : Array in system [ComputerSystemElementName] has been restored. (Ext Drive)
This message is for the use case when an implementation has detected that a Failed Array has been
Restored.
May also be shown as 816f060d0410ffff or 0x816f060d0410ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
• 816f070c-2002ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 2)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.
May also be shown as 816f070c2002ffff or 0x816f070c2002ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
• 816f070c-2004ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (DIMM 4)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.
May also be shown as 816f070c2004ffff or 0x816f070c2004ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
• 816f070c-2581ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName]has deasserted. (All DIMMS)
This message is for the use case when an implementation has detected a Memory DIMM configuration
error has deasserted.
May also be shown as 816f070c2581ffff or 0x816f070c2581ffff
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive
1)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0401ffff or 0x816f070d0401ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0402ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive
2)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0402ffff or 0x816f070d0402ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0403ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive
3)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0403ffff or 0x816f070d0403ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive
5)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0405ffff or 0x816f070d0405ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0406ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive
6)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0406ffff or 0x816f070d0406ffff
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0407ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive
7)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0407ffff or 0x816f070d0407ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f070d-0410ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Ext
Drive)
This message is for the use case when an implementation has detected that an Array Rebuild has
Completed.
May also be shown as 816f070d0410ffff or 0x816f070d0410ffff
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
• 816f0807-0301ffff : [ProcessorElementName] has been Enabled. (CPU 1)
This message is for the use case when an implementation has detected a Processor has been Enabled.
May also be shown as 816f08070301ffff or 0x816f08070301ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only.
• 816f0813-2582ffff : System [ComputerSystemElementName] has recovered from an Uncorrectable
Bus Error. (PCIs)
This message is for the use case when an implementation has detected a that a system has recovered
from a Bus Uncorrectable Error.
May also be shown as 816f08132582ffff or 0x816f08132582ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.
• 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 1)
This message is for the use case when an implementation has detected Memory is no longer Throttled.
May also be shown as 816f090c2001ffff or 0x816f090c2001ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
• 816f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 2)
This message is for the use case when an implementation has detected Memory is no longer Throttled.
May also be shown as 816f090c2002ffff or 0x816f090c2002ffff
Severity
Info
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
• 816f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 3)
This message is for the use case when an implementation has detected Memory is no longer Throttled.
May also be shown as 816f090c2003ffff or 0x816f090c2003ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
• 816f090c-2004ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no
longer Throttled. (DIMM 4)
This message is for the use case when an implementation has detected Memory is no longer Throttled.
May also be shown as 816f090c2004ffff or 0x816f090c2004ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
No action; information only.
• 816f0a0c-2001ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.
May also be shown as 816f0a0c2001ffff or 0x816f0a0c2001ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
• 816f0a0c-2002ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
• 816f0a0c-2003ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.
May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
• 816f0a0c-2004ffff : An Over-Temperature Condition has been removed on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4)
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Removed.
May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff
Severity
Info
Serviceable
UEFI (POST) diagnostic error codes can be generated when the server starts up or while the server is
running. UEFI (POST) codes are logged in the IMM2.1 event log in the server.
Event identifier
An identifier that uniquely identifies an event.
Event description
The logged message string that appears for an event.
Explanation
Additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. The severity is abbreviated in the event log to the
first character. The following severities can be displayed:
Severity Description
Informational An informational message is something that was recorded for audit purposes,
usually a user action or a change of states that is normal behavior.
Warning A warning is not as severe as an error, but if possible, the condition should be
corrected before it becomes an error. It might also be a condition that requires
additional monitoring or maintenance.
Error An error typically indicates a failure or critical condition that impairs service or an
expected function.
User response
Indicate the actions that you should take to resolve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact IBM support.
The following is the list of the UEFI (POST) error codes and suggested actions to correct the detected
problems.
• I.2018002 [I.2018002]
Explanation: The device found at Bus % Device % Function % could not be configured due to resource
constraints. The Vendor ID for the device is % and the Device ID is %. OUT_OF_RESOURCES (PCI Option
ROM)
Severity
Error
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat the adapter and any attached cables.
2. Move the adapter to a different system slot, if available.
3. Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update
that applies to this error. NOTE: It may be necessary to configure slot to Gen1 or to use special
utility software so that adapter firmware can be upgraded. Gen1/Gen2 settings can be
configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3
Speed Selection, or the Lenovo XClarity Essentials OneCLI Utility.
4. Replace the adapter.
• I.3818001 [I.3818001]
Explanation: The firmware image capsule signature for the currently booted flash bank is invalid. Current
Bank CRTM Capsule Update Signature Invalid
Severity
Info
User Response
Complete the following steps:
1. Reboot the system. Will come up on backup UEFI image. Update the primary UEFI image.
2. If error does not persist no additional recovery action is required.
3. If error persists, or boot is unsuccessful, replace the system board.
• I.3818002 [I.3818002]
Explanation: The firmware image capsule signature for the non-booted flash bank is invalid. Opposite
Bank CRTM Capsule Update Signature Invalid
Severity
Info
Severity
Info
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle the system.
2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the
system boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if the firmware update attempt fails, replace the system board.
• I.580A4 [I.580A4]
Explanation: Memory population change detected. DIMM Population Change Detected
Severity
Info
User Response
Complete the following steps:
1. If you have added or removed DIMMs to the system, and no additional errors were detected,
then please ignore this message.
2. Check system event log for uncorrected DIMM failures and replace those DIMMs.
• S.2018001 [S.2018001]
Explanation: An Uncorrected PCIe Error has Occurred at Bus % Device % Function %. The Vendor ID for
the device is % and the Device ID is %. PCIe Uncorrected Error Detected
Severity
Error
User Response
Complete the following steps:
1. If this computer node and/or any attached cables were recently installed, moved, serviced or
upgraded: a. Reseat the adapter and any attached cables. b. Reload device driver. c. If device is
not recognized, reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2 settings can be
configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3
Speed Selection, or the Lenovo XClarity Essentials OneCLI Utility.
2. Check the IBM support site for an applicable device driver, firmware update, or other information
that applies to this error. Load the new device driver and install any required firmware updates.
3. If problem persists, remove the adapter. If system reboots successfully without the adapter,
replace that adapter.
4. Replace the processor.
• S.3020007 [S.3020007]
Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault
Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check CMM/IMM logs for communication errors and resolve.
2. Reseat the system
3. If problem persists contact support
• S.3030007 [S.3030007]
Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault
Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to this
error.
2. Update the UEFI image.
3. Replace the system board.
• S.3040007 [S.3040007]
Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault
Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to this
error.
2. Update the UEFI image.
3. Replace the system board.
• S.3050007 [S.3050007]
Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault
Detected, System halted
Severity
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to this
error.
2. Update the UEFI image.
3. Replace the system board.
• S.3070007 [S.3070007]
Explanation: A firmware fault has been detected in the UEFI image. Internal UEFI Firmware Fault
Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to this
error.
2. Update the UEFI image.
3. Replace the system board.
• S.3108007 [S.3108007]
Explanation: ] The default system settings have been restored. System Configuration Restored to
Defaults
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to this
error.
• S.3818004 [S.3818004]
Explanation: The CRTM flash driver could not successfully flash the staging area. A failure occurred.
CRTM Update Failed
Severity
Error
Severity
Error
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 setup, update the UEFI image and reset bank to primary (if required). If the
system boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if the firmware update attempt fails, replace the system board.
• S.51003 [S.51003]
Explanation: An uncorrectable memory error was detected in DIMM slot % on rank %. [S.51003] An
uncorrectable memory error was detected on processor % channel %. The failing DIMM within the
channel could not be determined. [S.51003] An uncorrectable memory error has been detected. Fatal
Memory Error Occurred
Severity
Error
User Response
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that the
DIMM is properly seated and visually verify that there is no foreign material in any DIMM
connector on that memory channel. If either of these conditions is found, correct and retry with
the same DIMM. (Note: The event Log might contain a recent 00580A4 event denoting detected
change in DIMM population that could be related to this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
3. If problem recurs on the same DIMM connector, replace the other DIMMs on the same memory
channel.
4. Check the IBM support site for an applicable service bulletin or firmware update that applies to
this memory error.
5. If problem recurs on the same DIMM connector, inspect connector for damage. If found, replace
the system board.
6. Replace the affected processor.
7. Replace system board.
• S.51006 [S.51006]
Explanation: A memory mismatch has been detected. Please verify that the memory configuration is
valid. One or More Mismatched DIMMs Detected
Severity
Severity
Error
User Response
Complete the following steps:
1. If any memory errors are logged other than this one, take actions indicated for those codes first.
2. If no other memory diagnostic codes appear in the logs, verify that all DIMM connectors are
enabled using the Setup utility or Lenovo XClarity Essentials OneCLI Utility.
3. If the problem remains, shut down and remove node from chassis and physically verify that one
or more DIMMs are installed and that all DIMMs are installed in the correct population sequence.
4. If DIMMs are present and properly installed, check for any lit DIMM-connector LEDs, and if
found, reseat those DIMMs.
5. Reinstall node in chassis, power on node, then check logs for memory diagnostic codes.
6. If the problem remains, replace the processor.
7. If the problem remains, replace the system board.
• S.58008 [S.58008]
Explanation: A DIMM has failed the POST memory test. DIMM Failed Memory Test
Severity
Error
User Response
Complete the following steps:
1. You must AC-cycle the system to re-enable the affected DIMM connector or re-enable manually
using the Setup utility.
2. If the compute node has been recently installed, serviced, moved, or upgraded, check to ensure
that DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector. If
either condition is observed, correct and retry with the same DIMM. (Note: The event Log might
contain a recent 00580A4 event denoting detected change in DIMM population that could be
related to this problem.)
3. If problem persists, replace the DIMM identified by LightPath and/or event log entry.
4. If problem recurs on the same DIMM connector, swap the other DIMMs on the same memory
channel across channels one at a time to a different memory channel or processor. If problem
follows a moved DIMM to a different memory channel, replace that DIMM.
Severity
Error
User Response
Complete the following steps:
1. Check the log for a separate error related to an associated PCIe device and resolve that error.
2. Check the IBM support site for an applicable service bulletin or firmware update for the system
or adapter that applies to this error.
3. Replace the system board.
• W.11004 [W.11004]
Explanation: A processor within the system has failed the BIST. Processor Self Test Failure Detected
Severity
Error
User Response
Complete the following steps:
1. If the processor or firmware was just updated, check the IBM support site for an applicable
service bulletin or firmware update that applies to this processor error.
2. If there are multiple processors, swap processors to move affected processor to another
processor socket and retry. If problem follows the affected processor, or this is a single
processor system, replace the processor. Inspect the processor socket on each processor
removal and replace system board first if the processor socket is damaged or mis-aligned pins
are found.
3. Replace the system board.
• W.3818005 [W.3818005]
Explanation: The CRTM flash driver could not successfully flash the staging area. The update was
aborted CRTM Update Aborted
Severity
Warning
User Response
Complete the following steps:
1. Continue booting the system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
Severity
Warning
User Response
Complete the following steps:
1. Complete any administrative tasks requiring the TPM physical presence switch to be in the "ON"
position.
2. Restore the physical presence switch to the "OFF" position and reboot the system.
3. Replace the system board.
• W.50001 [W.50001]
Explanation: A DIMM has been disabled due to an error detected during POST. DIMM Disabled
Severity
Info
User Response
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, re-enable
the DIMM through the Setup utility or Lenovo XClarity Essentials OneCLI Utility.
3. If the problem persists, Power cycle the compute node from the management console.
4. Reset the IMM to default settings.
5. Reset UEFI to default settings.
6. Update IMM and UEFI firmware.
7. Replace the system board.
• W.58001 [W.58001]
Explanation: The PFA Threshold limit (correctable error logging limit) has been exceeded on DIMM
number % at address %. MC5 Status contains % and MC5 Misc contains %. DIMM PFA Threshold
Exceeded
Severity
Error
User Response
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that the
DIMM is properly seated and visually verify that there is no foreign material in any DIMM
connector on that memory channel. If either of these conditions is found, correct and retry with
the same DIMM. (Note: The event Log might contain a recent 00580A4 event denoting detected
change in DIMM population that could be related to this problem.)
2. Check the IBM support site for an applicable firmware update that applies to this memory error.
The release notes will list the known problems the update addresses.
3. If the previous steps do not resolve the problem, at the next maintenance opportunity, replace
the affected DIMM (as indicated by LightPath and/or failure log entry).
Severity
Error
User Response
Complete the following steps:
1. If the system was recently installed, moved, or serviced, make sure the battery is properly
seated.
2. Check the IBM support site for an applicable service bulletin or firmware update that applies to
this error.
3. Replace the CMOS battery.
4. Replace the system board.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-001-000 : BRCM:TestMIIRegisters Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-002-000 : BRCM:TestEEPROM Test Passed
The test passed.
Recoverable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-004-000 : BRCM:TestInterrupt Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-005-000 : BRCM:TestLoopbackMAC Test Passed
The test passed.
Recoverable
No
Severity
Event
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-007-000 : BRCM:TestLEDs Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-800-000 : BRCM:TestControlRegisters Test Aborted
The control registers test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-802-000 : BRCM:TestEEPROM Test Aborted
The EEPROM test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-803-000 : BRCM:TestInternalMemory Test Aborted
The internal memory test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-805-000 : BRCM:TestLoopbackMAC Test Aborted
Loopback testing at the MAC layer was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-806-000 : BRCM:TestLoopbackPhysical Test Aborted
Loopback testing at the physical layer was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-900-000 : BRCM:TestControlRegisters Test Failed
A failure was detected while testing internal MAC registers
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-901-000 : BRCM:TestMIIRegisters Test Failed
A failure was detected while testing internal PHY registers.
Recoverable
No
Severity
Error
Serviceable
Yes
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-903-000 : BRCM:TestInternalMemory Test Failed
A failure was detected while testing internal memory.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-905-000 : BRCM:TestLoopbackMAC Test Failed
BRCM:TestLoopbackMAC Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 405-907-000 : BRCM:TestLEDs Test Failed
A failure was detected while verifying operation of the status LEDs.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-001-000 : Brocade:ExternalLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-002-000 : Brocade:SerdesLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-004-000 : Brocade:ExternalEthLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-005-000 : Brocade:SerdesEthLoopbackTest Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-800-000 : Brocade:MemoryTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-801-000 : Brocade:ExternalLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-803-000 : Brocade:PCILoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-804-000 : Brocade:ExternalEthLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-806-000 : Brocade:InternalLoopbackTest Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-900-000 : Brocade:MemoryTest Failed
A failure was detected while testing the adapter memory.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-902-000 : Brocade:SerdesLoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-904-000 : Brocade:ExternalEthLoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check or replace SFP/cable.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 218-906-000 : Brocade:InternalLoopbackTest Failed
A failure was detected during the Loopback test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 180-801-000 : Check-point Panel Test Aborted
Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is
connected.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Inspect and reseat operator information panel cable at both ends.
2. Verify that the Baseboard Management Controller (BMC) is working.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 180-901-000 : Check-point Panel Test Failed
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the operator information panel cabling for loose or broken connections at both ends or
damage to the cable.
2. Replace the information panel cable if damage is present.
3. Run the test again.
4. Replace the operator information panel assembly.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest
level firmware for this component can be found in reference to this system type at the IBM
Support website.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-802-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. System resource unavailability error.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-804-000 : CPU Stress Test Aborted
CPU Stress Test Aborted. User pressed Ctrl-C.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 089-901-000 : CPU Stress Test Failed
CPU Stress Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-001-000 : ELXUCNA: NIC PHY LoopBackTest Passed
The test passed.
Recoverable
No
Severity
Event
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted
Loopback testing at the MAC layer was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-801-000 : ELXUCNA: NIC PHY LoopBackTest Aborted
Loopback testing at the physical layer was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-900-000 : ELXUCNA: NIC MAC LoopBackTest Failed
A failure was detected during the loopback test at the MAC layer.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed
A failure was detected during the loopback test at the physical layer.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 401-801-000 : EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Unable to get device base address.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 401-802-000 : EXA Port Ping Test Aborted
EXA Port Ping Test Aborted. Port connections may not be correct.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Check scalability cables for loose connections.
4. Replace the scalability cable(s) for specified port(s).
5. If the problem remains, contact your technical-service representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify that Hard drive supports self test and self test logging.
4. If the problem remains, contact your technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 217-900-000 : HDD Test Failed
HDD Test Failed. The hard drive self-test detected a failure.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify the firmware is at the latest level.
4. Rerun the test.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-001-000 : IANet:EEPROM Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-002-000 : IANet:FIFO Test Passed
The test passed.
Recoverable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-004-000 : IANet:Loopback Test Passed
The test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-800-000 : IANet:Registers Test Aborted
Registers test was canceled.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-802-000 : IANet:FIFO Test Aborted
FIFO test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-803-000 : IANet:Interrupts Test Aborted
Interrupt test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-900-000 : IANet:Registers Test Failed
A failure was detected during the Registers test.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-901-000 : IANet:EEPROM Test Failed
A failure was detected during the EEPROM test.
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 406-903-000 : IANet:Interrupts Test Failed
A failure was detected during the Interrupt test.
Recoverable
No
Severity
Error
Serviceable
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the Ethernet cable for damage and ensure correct cable type and attachment.
2. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Rerun the test.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted
The test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed
The hard drive self-test detected a failure.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-001-000 : MLNX:MLNX_DiagnosticTestIBPort Test Passed
Port Test Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted
Port Test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 408-900-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Failed
Port Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
– Lenovo Support website
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state and a subnet manager
running on the fabric to which the port is attached.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-001 : Standalone Memory Test Passed
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-002 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 2 Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-003 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 3 Passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-000-004 : Standalone Memory Test Passed
Quick/Full Memory Test CPU 4 Passed.
Recoverable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-811-001 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-811-003 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-812-001 : Standalone Memory Test Aborted
Memory test is not supported for this system.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-812-003 : Standalone Memory Test Aborted
Memory test is not supported for this system.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-813-001 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-813-003 : Standalone Memory Test Aborted
Chipset Error: Can not turn OFF ECC error reporting in CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-000 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-001 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-814-002 : Standalone Memory Test Aborted
Chipset Error: Can not disable Scubbing feature for CPU.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-815-000 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-815-002 : Standalone Memory Test Aborted
Program Error with Quick Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-816-000 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-816-002 : Standalone Memory Test Aborted
Program Error with Full Memory Menu Option Selection.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-818-000 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-818-002 : Standalone Memory Test Aborted
Unable to Locate SMBIOS key "_SM_".
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-819-000 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-819-002 : Standalone Memory Test Aborted
The start-end address ranges in the restricted area of the memory.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-000 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-002 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-820-003 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-000 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-001 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-821-003 : Standalone Memory Test Aborted
Variable range MTRR registers are larger than fixed range MTRR registers.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-822-001 : Standalone Memory Test Aborted
Invalid MTRR service request.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-822-003 : Standalone Memory Test Aborted
Invalid MTRR service request.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-824-001 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-824-003 : Standalone Memory Test Aborted
Node Interleave feature must be OFF. Go to Setup and disable Node Interleave option and then re-run the
test.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-826-001 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-826-003 : Standalone Memory Test Aborted
BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-827-001 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-827-003 : Standalone Memory Test Aborted
BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-844-001 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-844-003 : Standalone Memory Test Aborted
Chipset Error: Problem in masking MSR machine check control MASK registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-001 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-002 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-845-003 : Standalone Memory Test Aborted
Chipset Error: Problem clearing MSR machine check control registers.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-859-000 : Standalone Memory Test Aborted
INVALID XSECSRAT type.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-859-002 : Standalone Memory Test Aborted
INVALID XSECSRAT type.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-860-000 : Standalone Memory Test Aborted
No OEM0 type 1 found.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-860-002 : Standalone Memory Test Aborted
No OEM0 type 1 found.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-861-000 : Standalone Memory Test Aborted
No SRAT type 1 found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-861-002 : Standalone Memory Test Aborted
No SRAT type 1 found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-862-000 : Standalone Memory Test Aborted
No OEM1 structure found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-862-002 : Standalone Memory Test Aborted
No OEM1 structure found.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-863-000 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-863-002 : Standalone Memory Test Aborted
No IBMERROR key in OEM1 structure.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-000 : Standalone Memory Test Aborted
No GAS located in OEM1.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-001 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-002 : Standalone Memory Test Aborted
No GAS located in OEM1.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-864-003 : Standalone Memory Test Aborted
No GAS located in OEM1.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-865-001 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-865-003 : Standalone Memory Test Aborted
No XSECSRAT key in OEM0 structure.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-866-001 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-866-003 : Standalone Memory Test Aborted
EFI-SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-867-001 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-867-003 : Standalone Memory Test Aborted
EFI/SAL: Buffer not allocated.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-868-001 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-868-003 : Standalone Memory Test Aborted
EFI/SAL: Buffer allocated in GetMemoryMap too small.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-869-001 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-869-003 : Standalone Memory Test Aborted
EFI/SAL Invalid parameter from GetMemoryMap function.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-000 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-001 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-870-002 : Standalone Memory Test Aborted
CPU Doamin in ACPI not valid.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-871-000 : Standalone Memory Test Aborted
Data Mis-compare encountered.
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-871-002 : Standalone Memory Test Aborted
Data Mis-compare encountered.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-877-000 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-877-002 : Standalone Memory Test Aborted
BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-878-000 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-878-002 : Standalone Memory Test Aborted
Sparing feature must be turned OFF. Go to setup and turn the sparing feature OFF.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-885-000 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-885-002 : Standalone Memory Test Aborted
Processor does not support MTRR register manipulation. Can not write to memory without cache.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-000 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-002 : Standalone Memory Test Aborted
Memory Upper limit is less than 16 Mbytes.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-886-003 : Standalone Memory Test Aborted
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-000 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-001 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-899-003 : Standalone Memory Test Aborted
Memory Diagnostics Test Aborted by user.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-901-000 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 201-901-002 : Standalone Memory Test Failed
Memory Diagnostics Test Failed.
Recoverable
No
Severity
Error
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-801-000 : MemStr Test Aborted
Internal program error.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Check the system firmware level and upgrade if necessary.
6. Run the memory diagnostic to identify the specific failing DIMM.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-803-000 : MemStr Test Aborted
User pressed Ctrl-C.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 202-901-000 : MemStr Test Failed
Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Execute the standard DSA memory diagnostics to validate all memory.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Turn off the system and disconnect it from power.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Ensure that all memory is enabled by checking the "Available System Memory" in the "Resource
Utilization" section of the DSA Diagnostic Event log.
2. If necessary, access the Configuration/Setup Utility program by pressing F1 during system boot
and enable all memory.
3. Make sure that the DSA Diagnostic code is at the latest level.
4. Run the test again.
5. Execute the standard DSA memory diagnostics to validate all memory.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed
Nvidia GPU Query test passed.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed
Nvidia GPU Matrix test passed.
Recoverable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-800-000 : NVIDIA User Diagnostic Test Aborted
NVIDIA User Diagnostic test was canceled.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-803-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Aborted
Nvidia GPU Bandwidth test was canceled.
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted
Nvidia GPU Matrix test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-806-000 : Nvidia::DiagnosticServiceProvider::Binomial Test Aborted
Nvidia GPU Binomial test was canceled.
Recoverable
No
Severity
Warning
Serviceable
No
Recoverable
No
Severity
Event
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-903-000 : Nvidia::DiagnosticServiceProvider::Bandwidth Test Failed
Nvidia GPU Bandwidth Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 409-905-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Failed
Nvidia GPU Matrix Test Failed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the DSA Diagnostic code is at the latest level.
2. Run the test again.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
6. Run the test again.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-802-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. A read error was encountered.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Wait for the system activity to cease
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-804-000 : Optical Drive Test Aborted
Optical Drive Test Aborted. The media tray is open.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 215-902-000 : Optical Drive Test Failed
Optical Drive Test Failed. Read miscompare.
Recoverable
No
Severity
Error
Serviceable
Yes
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-801-001 : IMM I2C Test Aborted
IMM returned incorrect response length.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-802-001 : IMM I2C Test Aborted
Test cannot be completed for unknown reason.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-804-001 : IMM I2C Test Aborted
Invalid Command.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-806-001 : IMM I2C Test Aborted
Timeout while processing command.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-807-001 : IMM I2C Test Aborted
Out of space.
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-809-001 : IMM I2C Test Aborted
Request data truncated.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-811-001 : IMM I2C Test Aborted
Request data field length limit exceeded.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-812-001 : IMM I2C Test Aborted
Parameter out of range.
Recoverable
No
Severity
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-814-001 : IMM I2C Test Aborted
Requested Sensor, data, or record not present.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-816-001 : IMM I2C Test Aborted
Command illegal for specified sensor or record type.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-817-001 : IMM I2C Test Aborted
Command response could not be provided.
Recoverable
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-819-001 : IMM I2C Test Aborted
Command response could not be provided. SDR Repository in?update mode.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-821-001 : IMM I2C Test Aborted
Command response could not be provided. BMC initialization in progress.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-822-001 : IMM I2C Test Aborted
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-823-001 : IMM I2C Test Aborted
Cannot execute command. Insufficient privilege level.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-824-001 : IMM I2C Test Aborted
Cannot execute command.
Recoverable
No
Severity
Warning
Serviceable
Yes
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-902-001 : IMM I2C Test Failed
IMM Indicates failure in TPM bus (BUS 1).
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-904-001 : IMM I2C Test Failed
IMM Indicates failure in LED bus (BUS 3).
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-906-001 : IMM I2C Test Failed
IMM Indicates failure in PCIe bus (BUS 5).
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 166-908-001 : IMM I2C Test Failed
IMM Indicates failure in the DASD bus (BUS 7).
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
– Lenovo Support website
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-901-000 : Tape Test Failed
An error was found in the tape alert log.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. Make sure that the drive firmware is at the latest level.
6. Rerun the test after upgrading to the latest firmware level.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-903-000 : Tape Test Failed
Tape Test Failed. Media is not detected.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-905-000 : Tape Test Failed
Tape Test Failed. Software error: invalid request.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system.
2. Check the system firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Run the test again.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. Make sure that the DSA Diagnostic code is at the latest level.
6. Run the test again.
7. Check the system firmware level and upgrade if necessary.
8. Run the test again.
9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
• 264-907-000 : Tape Test Failed
An error was found in the block address somewhere.
Recoverable
No
Severity
Error
Serviceable
Yes
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that medium is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
– Lenovo Support website
– Latest level of DSA
– Latest level of BMC/IMM
Use this information to obtain additional information about Lenovo and Lenovo products, and determine
what to do if you experience a problem with your Lenovo system or optional device.
Note: This section includes references to IBM web sites and information about obtaining service. IBM is
Lenovo's preferred service provider for the System x, Flex System, and NeXtScale System products.
If you believe that you require warranty service for your Lenovo product, the service technicians will be able
to assist you more efficiently if you prepare before you call.
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Check for updated software, firmware, and operating-system device drivers for your Lenovo product. The
Lenovo Warranty terms and conditions state that you, the owner of the Lenovo product, are responsible
for maintaining and updating all software and firmware for the product (unless it is covered by an
additional maintenance contract). Your service technician will request that you upgrade your software and
firmware if the problem has a documented solution within a software upgrade.
• If you have installed new hardware or software in your environment, check http://www.lenovo.com/
serverproven/ to make sure that the hardware and software is supported by your product.
• Go to http://www.lenovo.com/support to check for information to help you solve the problem.
• Gather the following information to provide to the service technician. This data will help the service
technician quickly provide a solution to your problem and ensure that you receive the level of service for
which you might have contracted.
– Hardware and Software Maintenance agreement contract numbers, if applicable
– Machine type number (Lenovo 4-digit machine identifier)
– Model number
– Serial number
– Current system UEFI and firmware levels
– Other pertinent information such as error messages and logs
• Go to http://www.ibm.com/support/ entry/portal/Open_service_request to submit an Electronic Service
Request. Submitting an Electronic Service Request will start the process of determining a solution to your
problem by making the pertinent information available to the service technicians. The IBM service
technicians can start working on your solution as soon as you have completed and submitted an
Electronic Service Request.
You can solve many problems without outside assistance by following the troubleshooting procedures that
Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.
See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to http://www.lenovo.com/support.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support is available at http://www.lenovo.com/support. The most current version of the product
documentation is available in the following product-specific Information Centers:
• Flex System products:
http://pic.dhe.ibm.com/infocenter/ flexsys/information/index.jsp
• System x products:
http://publib.boulder.ibm.com/infocenter/ systemx/documentation/index.jsp
• NeXtScale System products:
http://pic.dhe.ibm.com/infocenter/ nxtscale/documentation/index.jsp
Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ ecurep/
terms.html.
You can use any of the following methods to send diagnostic data:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw
For more information about Support Line and other IBM services, see http://www.ibm.com/services or see
http://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-
SERV (1-800-426-7378).
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner
Locator. For IBM support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and Canada,
call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.
K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may
make improvements and/or changes in the product(s) and/or the program(s) described in this publication at
any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Internet Explorer, Microsoft, and Windows are trademarks of the Microsoft group of companies.
All other trademarks are the property of their respective owners. © 2018 Lenovo
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors also affect
application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.
When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and
GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and
population of all hard-disk-drive bays with the largest currently supported drives that are available from
Lenovo.
Maximum memory might require replacement of the standard memory with an optional memory module.
Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore, a
solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device
that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official
Published Specifications for the device.
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the
non-Lenovo products is provided by the third party, not Lenovo.
Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information on recycling Lenovo products, go to:http://www.lenovo.com/
recycling.
Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature or
moisture content of the air, can influence the impact of particulates or environmental corrosives and gaseous
contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts
on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.
Contaminant Limits
Particulate
• The room air must be continuously filtered with 40% atmospheric dust spot efficiency (MERV
9) according to ASHRAE Standard 52.21.
• Air that enters a data center must be filtered to 99.97% efficiency or greater, using high-
efficiency particulate air (HEPA) filters that meet MIL-STD-282.
• The deliquescent relative humidity of the particulate contamination must be more than 60%2.
• The room must be free of conductive contamination such as zinc whiskers.
Gaseous
• Copper: Class G1 as per ANSI/ISA 71.04-19853
• Silver: Corrosion rate of less than 300 Å in 30 days
1ASHRAE 52.2-2008 - Method of Testing General Ventilation Air-Cleaning Devices for Removal Efficiency by
Particle Size. Atlanta: American Society of Heating, Refrigerating and Air-Conditioning Engineers, Inc.
2The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs
enough water to become wet and promote ionic conduction.
3ANSI/ISA-71.04-1985. Environmental conditions for process measurement and control systems: Airborne
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
7001 Development Drive
Morrisville, NC 27560
U.S.A.
Email: [email protected]
This product has been tested and found to comply with the limits for Class A equipment according to
European Standards harmonized in the Directives in compliance. The limits for Class A equipment were
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses
Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG
(früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der EU-
Richtlinie 2014/30/EU in der Bundesrepublik Deutschland.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN
55024 und EN 55032 Klasse A.
Nach der EN 55032: „Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.“
Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4). Dieses Genehmigungsverfahren
ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.
Japanese Electrical Appliance and Material Safety Law statement (for detachable AC power cord)
JEITA harmonics guideline - Japanese Statement of Compliance for Products Less than or Equal to
20A per phase
JEITA harmonics guideline - Japanese Statement of Compliance for Products More than 20A
IMM2 26
IMM2 heartbeat
LED 55 J
IMM2.1 error messages 173
Japanese electromagnetic compatibility statements 598
IMM2.1 events 173
jumper
IMM2.1 host name 36
UEFI boot recovery 76
IMM2.1 Web interface 37
jumpers
important notices 1, 594
system board 21
in-band
automated boot recovery method 77
manual recovery method 76
information center 590
inspecting for unsafe conditions vi
K
installation 3 Korea Class A electronic emission statement 598
installing
2.5-inch hot-swap hard-disk-drive backplane 138
2.5-inch simple-swap hard-disk-drive backplate
assembly 140 L
3.5-inch hot-swap hard-disk-drive backplane 142
LED
3.5-inch simple-swap hard-disk-drive backplate
ac power 17
assembly 143
CPLD heartbeat 55
adapter 114
dc power 17
air baffle 96
DVD drive activity 15
coin-cell battery 129
Ethernet activity 17–18
cover 95
Ethernet-link status 17
dimm 102
hard disk drive activity 15
DIMM 104
hard disk drive status 15
fan 128
IMM2 heartbeat 55
fixed power supply 132
power supply error 17
flash power module 118
power-on 18
flash power module holder 101
system information 18
front I/O assembly 123
system locator 18
heat sink 147
system pulse 55
hot-swap hard disk drive 106
system-error 18
hot-swap power supply 135
LEDs
hypervisor flash device 121
front of server 15
memory 102
light path diagnostics 53
operating temperature enhancement kit 125
M
management, system 8
P
memory 8 particulate contamination 4, 595
install 102 parts listing 79
specifications 4 parts replacement, completing 170
UDIMM 102 parts, structural 90
unbuffered 103 password 33
memory module administrator 33
removing 101 power-on 33
memory support 8 password, power-on
menu choices switch on system board 33
Setup Utility 29 PCI
messages, error slot 1 17
POST 441 slot 2 17
method 77 PCI expansion slots 4
methods, viewing event logs 57 PCI riser card, remove 136
microprocessor 8 PCI riser-card assembly, remove 98
specifications 4 PCI riser-card bracket, remove 137
model name People's Republic of China Class A electronic emission
location 74 statement 599
policy option 34
POST
error codes 441
N event log 56
POST event log 56
New Zealand Class A statement 596
POST, intro 58
next generation technology 8
power 34
NMI button 17
cable routing 159
noise emissions 4
power-control button 15
NOS installation
requirement 4
with ServerGuide 28
specifications 4
without ServerGuide 29
supply 4
notes 1
power cable routing 159
notes, important 594
power cords 90
notices 1, 593
power distribution board cover
electronic emission 596
installing 151
FCC, Class A 596
power distribution board, install 153
Nx-boot failure 77
power distribution board, remove 152
power features
of the server 12
O power on and working inside the server 93
power problems 70, 72
obtaining 36–37 power supplies
onboard RAID redundancy support 8
cable connection 160 power supply 4
onboard RAID signal cable connection 160 power-control button 15
online documentation 3 power-on LED 12, 18
online publications 1 power-on self-test 58
operating temperature enhancement kit power-supply
cable routing 158 LEDs 53–54
operating temperature enhancement kit cable routing 158 LEDs and detected problems 53–54
operating temperature enhancement kit cable, install 125 power-supply LEDs 53–54
T
Taiwan BSMI RoHS declaration 600
Taiwan Class A electronic emission statement 599
W
Taiwan product service 591 Wake on LAN feature 12