Scribd Logo
Upload

Welcome to Scribd!

  • 2K views

    Job Description Archive Clerk

    Uploaded by

    Francis Batadlan
    This document provides a job description for a Medical Receptionist/Front Desk Clerk. The role involves greeting visitors, answering phones, scheduling appointments, processing insurance information, and maintaining patient records. Additional responsibilities include handling mail and correspondence, notifying staff of visitor arrivals, and assisting with administrative tasks like employee orientation, contract management, and ensuring compliance with policies and procedures. The role requires strong communication, organization, and customer service skills to welcome and assist patients.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Job Description Archive Clerk

    Uploaded by

    Francis Batadlan
    2K views2 pages
    This document provides a job description for a Medical Receptionist/Front Desk Clerk. The role involves greeting visitors, answering phones, scheduling appointments, processing insurance information, and maintaining patient records. Additional responsibilities include handling mail and correspondence, notifying staff of visitor arrivals, and assisting with administrative tasks like employee orientation, contract management, and ensuring compliance with policies and procedures. The role requires strong communication, organization, and customer service skills to welcome and assist patients.

    Original Description:

    Job Description Archives Clerk

    Copyright

    © © All Rights Reserved

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides a job description for a Medical Receptionist/Front Desk Clerk. The role involves greeting visitors, answering phones, scheduling appointments, processing insurance information, and maintaining patient records. Additional responsibilities include handling mail and correspondence, notifying staff of visitor arrivals, and assisting with administrative tasks like employee orientation, contract management, and ensuring compliance with policies and procedures. The role requires strong communication, organization, and customer service skills to welcome and assist patients.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    2K views2 pages

    Job Description Archive Clerk

    Uploaded by

    Francis Batadlan
    This document provides a job description for a Medical Receptionist/Front Desk Clerk. The role involves greeting visitors, answering phones, scheduling appointments, processing insurance information, and maintaining patient records. Additional responsibilities include handling mail and correspondence, notifying staff of visitor arrivals, and assisting with administrative tasks like employee orientation, contract management, and ensuring compliance with policies and procedures. The role requires strong communication, organization, and customer service skills to welcome and assist patients.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    AMMENDMENT SHEET

    Revision Status
    Revision No.

    Rev. date

    Page No.

    Description of Revision

    Medical Receptionist/ Front Desk/ Archive Clerks


    Performs many of the duties associated with traditional office receptionists, but may also have
    additional responsibilities specific to doctors' offices and medical facilities.
    JOB DESCRIPTION

    Welcomes visitors by greeting them with a SMILE and directing them appropriately.
    Answering phones, screening calls and taking messages

    Maintains telecommunication system by following manufacturer's instructions for house phone and
    console operation.
    Handling incoming and incoming and outgoing mail.
    Preparing electronic and written correspondence
    Supporting office security by monitoring incoming and outgoing visitors
    Patient Triage - Identifies, analyzes and uses relevant and valid information when making
    decisions about patient/client status and immediately coordinates with the nurses and Doctors.
    Scheduling appointments
    Taking and documenting medical insurance information
    Handling medical insurance co-payments
    Processing medical insurance submissions
    Maintaining patient records. Monitoring the completeness and integrity of the documents following
    the policy on Medical Records.
    Notifies company personnel of visitor arrival; maintains security and telecommunications system.
    Maintains records of the company, its employees and Patients updated for the random inspection
    of the Government authorities.
    Maintains safe and clean reception area by complying with procedures, rules, and regulations.
    Maintains continuity among work teams by documenting and communicating actions, irregularities,
    and continuing needs with the other Healthcare personnel and with the Patients.
    Functions as Cashier, Purchasing and records following guidelines as necessary.
    Contributes to team effort by accomplishing related results as needed.
    Receptionist Skills and Qualifications:
    o Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism,
    Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply
    Management
    Facilitates and assists in the operations, which involves a range of administrative activities in
    collaboration with the management, such as staff employment, managing contracts, orientation of
    new employees on the rules and regulations as necessary, suggesting improvement of services
    and maintaining standards in implementation of policies and procedures when assigned by the
    administration and working within strict budgets concerning the success in totality of the society
    (The Organization, its Staffs, Clients and the whole Community).
    Performs other duties as assigned.

    You might also like