The Standard Jun06
The Standard Jun06
The Standard Jun06
2 The Newsletter of the Measurement Quality Division, American Society for Quality June 2006
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The Standard TABLE OF CONTENTS
Vol 20, No. 2, June 2006 CHAIR’S COLUMN ......................................................................3
HELP WANTED COLUMN..........................................................3
Editor and Publisher
Jay L. Bucher
WORLD METROLOGY DAY ......................................................5
6700 Royal View Dr. CHAIR-ELECT’S COLUMN ........................................................6
De Forest, WI 53532-2775 WCGI 2006 IN PICTURES............................................................7
Voice: 608-277-2522 THE LEARNING CURVE...........................................................10
Fax: 608-846-4269 METROLOGY JOB DESCRIPTION INITIATIVE ....................13
Email: [email protected]
or [email protected]
ACCREDITATION NEWS..........................................................15
MQD OFFICERS..........................................................................18
Advertising REGIONAL COUNCILORS........................................................19
Submit your draft copy to Jay Bucher, with a NCSL INTERNATIONAL 2006 FLYER ....................................21
request for a quotation. Indicate size desired. MQD CCT CHALLENGE COIN ................................................22
Since The Standard is published ‘in-house’
the requester must submit a photo or graphic
of their logo, if applicable. The following
rates apply:
Business card size ............................ $100
1/8 page .......................................... $150
½ FROM THE DESK OF THE EDITOR/PUBLISHER
1/4 page ........................................... $200 As this edition gets ready to be posted, our illustrious
1/3 page ........................................... $250 Chair, Graeme Payne, is diligently working to get our
½ page ............................................. $300
new CCT challenge coin distributed to all the individu-
Full page ......................................... $550
Advertisements will be accepted on a ‘per als who have passed their CCT exams over the past
issue’ basis only; no long-term contracts will three years. It is the intent of MQD to have everyone
be available at present. Advertising must be that receives their CCT to also receive one of these
clearly distinguished as an ad. Ads must be rare, and very unique coins. A picture of both sides of
related to measurement quality, quality of the CCT challenge coin can be see on page 22. With a
measurement, or a related quality field. Ads little luck, and the delivery person is on time, hopefully,
must not imply endorsement by the Measure- most should receive theirs during the month of June.
ment Quality Division or ASQ.
Our new Chair-elect was kind enough to provide us with a little bit of ad-
Letters to the Editor vise on RCA (root cause analysis) from a perspective that is not often
The Standard welcomes letters from mem- thought of. Thanks, Rick, for the timely, and appropriate information.
bers and subscribers. Letters should clearly
state whether the author is expressing opin- I would like to again extend an invitation to our readers to let us know of
ion or presenting facts with supporting infor-
mation. Commendation, encouragement,
any particular topics you would like to see covered. Also, please submit
constructive critique, suggestions, and alter- any articles that you would like to share with our readers. After all, this is
native approaches are accepted. If the con- YOUR quarterly newsletter. We’re here to serve you. Thanks for reading.
tent is more than 200 words, we may delete
portions to hold that limit. We reserve the The Standard is published quarterly by the Measurement Quality Division of
right to edit letters and papers. ASQ; deadlines are February 15, May 15, August 15 and November 15. Text infor-
mation intended for publication can be sent via electronic mail as an attachment in
Information for Authors MS Word format (Times New Roman, 11 pt). Use single spacing between sen-
The Standard publishes papers on the qual- tences. Graphics/illustrations must be sent as a separate attachment, in jpg format.
ity of measurements and the measurement of Photographs of MQD activities are always welcome. Publication of articles, prod-
quality at all levels ranging from relatively uct releases, advertisements or technical information does not imply endorsement
simple tutorial material to state-of-the-art. by MQD or ASQ. While The Standard makes every effort to ensure the accuracy
Papers published in The Standard are not
of articles, the publication disclaims responsibility for statements of fact or opinion
referred in the usual sense, except to ascer-
tain that facts are correctly stated and to as- made by the authors or other contributors. Material from The Standard may not be
sure that opinion and fact are clearly distin- reproduced without permission of ASQ. Copyrights in the United States and all
guished one from another. The Editor re- other countries are reserved. Website information: MQD’s homepage can be found
serves the right to edit any paper. at http://www.asq.org/measure. © 2005 ASQ, MQD. All rights reserved.
MQD Page 3
CHAIR’S COLUMN I will close this with a sincere Thank You to all of
By Graeme C. Payne the members who have served the Division in a
This is a time of celebration volunteer capacity during the 2005-2006 year.
for ASQ and the Measure- They are doing the necessary work of the Division
ment Quality Division! on behalf of YOU, our very important members.
ASQ just had their 60th an-
nual World Congress in Graeme C. Payne
Milwaukee. The Division Chairperson
was chartered by ASQ 15
years ago this month. I
would like to throw a party,
but with members through-
out North America and in HELP WANTED!
53 other countries (and no
budget for it) it would be somewhat difficult. Measurement Quality Division has immediate
openings for these highly rewarding leadership po-
This is also a time of change. First, Robert Graham sitions. You are already a Valued Member, why
will be succeeding Bill McCullough as the Divi- not go to the next level and become a Member
sion's representative to the Standards committees, Leader?
with Dan Harper continuing as an alternate. I want
to thank bob for taking that on, and wish Bill well Events & Programs Committee
in his other endeavors.
Members plan and implement events that the
Another major change will be the legal structure of Division participates in and programs of Divi-
the Division's organization and management. This sion conferences. Typical events include
is something that is happening to all Divisions and WCQI, NCSL, MSC, the MQD & Inspection
interest groups, not just our Division. Divisions Division joint conference, and others that may
will soon start operating under a Division Manage- come up.
ment Agreement (DMA) that will replace the By-
laws that have been in place for many years. The Audit Committee
DMA is modeled on the Section Operating Agree-
ment that your Sections have been using for almost Members perform annual audits of the Divi-
two years. The change was driven by pressures to sion financial management practices. (Cannot
improve management efficiency, some require- be a currently serving officer, or an immediate
ments to change because of the new ASQ bylaws past Chairperson or Treasurer.)
that were approved last year, and certain considera-
tions of New York state corporate law and Internal Strategic Planning Committee
Revenue Service regulations. (ASQ is incorporated
in New York, and is listed by the IRS as a section Members develop long-range plans for the
501(c)(3) not-for-profit organization.) The DMA Division.
was approved by the ASQ Board of Directors at
their meeting just before the World Congress. Membership Committee
When we implement it, you will not notice much
difference at first. But it gives the member leaders Members initiate personal contact with new,
more freedom to make changes as needed, without renewing and departing members. Analyze
going through a long process that had many things and report membership data and trends.
requiring approval by the ASQ Board of Directors
simply because the policy was in our Bylaws and (Continued on page 4)
amendments to them required Board approval.
Vol. 20, No. 2 The Newsletter of the Measurement Quality Division, American Society for Quality June 2006
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(Continued from page 3) gions. Volunteers are needed for Regions 02,
Examining Committee 06, 08, 10, 11, 13 and 25 (International).
(Your region number is the first two digits of
Members recommend Division members for your four-digit Section number.)
advancement to ASQ Fellow or higher levels.
Members of this committee must be an ASQ
Honorary member, ASQ Fellow or a Senior Contact Graeme Payne
Member. (770-931-4004 or [email protected])
or any other officer or committee chair.
Nominating Committee
Vol. 20, No. 2 The Newsletter of the Measurement Quality Division, American Society for Quality June 2006
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Measurement science is not, however, purely the There shall be standard measures of wine,
preserve of scientists. It is something of vital im- beer and corn… throughout the whole of our
portance to us all. The intricate but invisible net- kingdom, and a standard width of dyed russet
work of services, suppliers and communications and cloth; and there shall be standard weights
upon which we are all dependent rely on metrology also.
for their efficient and reliable operation. For exam- Clause 35, Magna Carta, 1215
ple:
• the economic success of nations depends upon reliable manufacturing processes;
• satellite navigation systems and international time correlation make accurate location possible –
allowing the networking of computer systems around the world, and permitting aircraft to land in
poor visibility;
• human health depends critically on the ability to make accurate diagnosis, which is only another
form of measurement.
All forms of physical and chemical measurement affect the quality of the world in which we live. Wrong
or inaccurate measurements can lead to wrong de-
When you can measure what you are speaking cisions, which can have serious consequences,
about, and express it in numbers, you know costing money and even lives. It is important there-
something about it; but when you cannot ex- fore to have reliable and accurate measurements.
press it in numbers, your knowledge is of a To this end, metrologists are continuously involved
meager and unsatisfactory kind. It may be the in the development of new measurement tech-
beginning of knowledge, but you have niques, instrumentation and procedures, to satisfy
scarcely, in your thoughts, advanced to the the ever-increasing demand for greater accuracy,
stage of science. increased reliability and rapidity of measurements.
Lord Kelvin
For non-metrologists to have confidence in the re-
liability and accuracy of the measurements made by scientists, it is essential that any local or national
measuring system is calibrated, and that the calibration may be traced to a more fundamental and inter-
nationally accepted system of standards. For example, that the weighing scales in a local supermarket
are calibrated against standard weights kept at a national metrology laboratory and these national weight
Immersion in water makes the straight seem bent; but reason, thus confused by false appear-
ance, is beautifully restored by measuring, numbering and weighing; these drive vague notions
of greater or less or more or heavier right out of the minds of the surveyor, the computer, and
the clerk of the scales. Surely it is the better part of thought that relies on measurement and
calculation. Plato (The Republic)
standards are calibrated against an international standard of mass. One thus has a chain of calibrations,
which allows the measurements in the supermarket to be traced to an internationally accepted and ac-
credited set of standards. The consumer can therefore have confidence and trust in the local systems of
weights and measures. A confidence that is reinforced when they are able to see that the weights and
measures used in their own country are equivalent to the weights and measures used in other countries,
(Continued on page 6)
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The Measurement Quality Division was an exhibitor at the 60th World Congress on Quality and
Improvement. Graeme Payne, the Division Chairperson, spent most of his time representing
your Division in the exhibit hall. Member Bob Graham gave a presentation in one of the ses-
sions, and Immediate Past Chair Dilip Shah moderated several sessions. Several other members,
including Region 3 Councilor Eduardo Heidelberg and Past Chair Dan Carlson stopped by to
say "Hello".
Vol. 20, No. 2 The Newsletter of the Measurement Quality Division, American Society for Quality June 2006
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Graeme Payne (MQD Chair), Robert Graham (MQD session Presenter) and Dilip
Shah (MQD Past Chair) at the MQD booth in Milwaukee during the 2006 World
Conference on Quality and Improvement.
Vol. 20, No. 2 The Newsletter of the Measurement Quality Division, American Society for Quality June 2006
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(Continued from page 10) had been solved in Germany 120 years before.
lems in the future. Thus you can avoid “reinventing Stubborn pride and a misplaced arrogant sense of
the wheel” by retracing work that others may have technological superiority had prevented them from
done years before. When you start on a new prob- requesting assistance and had resulted in a serious
lem, no matter how new and original the concept loss of schedule, man-hours, and money. When he
may be, always research the history of the work heard about it, the Director of Engineering took
that any others may have done in the past and that steps to minimize the potential of its reoccurrence.
in any way even remotely approaches your assign-
ment. This brings us to the other matter that I said we
would discuss, the MSC Session on Metrology
I can recall an experience I had many years ago Education. Here I found not only a flagrant attempt
when I headed the Corporate Metrology organiza- to “Reinvent-the-Wheel” by not recognizing previ-
tion for a major defense contractor. An engineer- ous work in the area, but a total lack of well and
ing group had a need to measure DC microvolts clearly defined objectives. The entire session was
more precisely than they could with the bench in- involved in plans to build a top heavy, very bureau-
struments regularly available to them. Instead of cratic organizational structure. There was no con-
coming to us and presenting their problem to my sideration or recognition of any of the institutions
Development and Analysis Unit (our name for our that have already set up pathways for educating
Metrology Engineering Department), they decided Metrologists and/or training paraprofessionals in
to tackle the problem themselves. After spending the Measurement Sciences. There was no recogni-
many hundreds of man-hours and gosh knows how tion of the (now defunct) Master’s level program at
many of your tax dollars, they devised a solution. George Washington University; or of the very cur-
They brought their solution to us asking for equip- rent four year Batchelor’s level curriculum at the
ment to implement it; exclaiming that now they California State University—Dominguez Hills (or
could measure micro-volts better than any one else of the (now defunct) program at California Poly-
in the facility, my Metrology organization in- technic State University—San Luis Obispo); or of
cluded! My senior technologist, George Vincent (I the current two year Associate level course at But-
have talked about him before) was with me at the ler, or of the current program at Ridgewater in
time. He took one look. “All you have done is re- Minnesota.
peat Poggendorff’s experiments of 1841!” he dis-
gustedly exclaimed. I reached for my copy of For- When I asked, “Specifically, for what are you at-
est Harris’s classic text, ELECTRICAL MEAS- tempting to educate or train potential candidates?”
UREMENTS. Sure enough, right there in Chapter I could get no satisfactory answer. There were no
Six, Page 144, was what they had just ‘invented’. I clearly defined objectives; i.e., no definitions of the
took them into our Reference Standards Labora- specific specialists that they wanted to develop.
tory and showed them our Otto Wolff KDE-8 “Why?”, I asked. It was intimated that this task
Nanovolt Potentiometer that could measure DC might be worked on later after the bureaucratic
voltage 10³ times more precisely and at least two structure was created. I replied, “Why work on it
orders of magnitude more accurately that the jury at all? Definitions for individuals working in the
rig that they were attempting to use. By the way; an Measurement Sciences were developed at public
off-the-shelf Leeds & Northrup Model K-3 Potenti- expense years ago. They should be available in the
ometer, which we had several available for issue, public domain for the asking.” All I received was
was more that adequate for their needs. icy silence. I went on to explain that the CALI-
FORNIA PROFESIONAL METROLOGY
Here was a prime example of lack of application of COMMITTEE, an agency of the California Legis-
basic educational principles:—Failure to Re- lature, between 1963 and 1971, using all of the re-
search the History of the Task and Failure to sources of the State, had done just that. They had
Follow Standard Operating Procedures and So- developed a comprehensive set of definitions of
licit Help from the Designated Authority. Re- workers in the Measurement Sciences in three ma-
search would have showed them that their problem (Continued on page 12)
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Needless to say I will be closely monitoring the progress of the SOC workgroup to make sure the MJD
Initiative job description are included in the new SOC revision.
I would like to take this opportunity to thank the hundreds of individuals that got involved on the MJD
Initiative core team, submitting job descriptions and taking the MJD Initiative survey. Without your in-
volvement I know changing the SOC to include Metrology / Calibration job descriptions would still be
in the wishful stage. Thanks for making a difference.
Christopher L. Grachanen
If you take a look at the following picture , let me tell you ... it is not animated. Your eyes are
making it move. To test this, stare at one spot for a couple seconds and everything will stop
moving. Or look at the black center of each circle and it will stop moving. But move your
eyes to the next black center and the previous will move after you take your eyes away from
it.... Weird
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A2LA has announced that the first two Inspection Bodies that have applied for accreditation
have been assessed and successfully met the stringent international requirements.
The requirements for an inspection body assessment are stated in ISO/IEC 17020-1998 General
criteria for the operation of various types of bodies performing inspections as well as the IAF/
ILAC-A4:2004 Guidance on the Application of ISO/IEC 17020. These accreditations demon-
strate technical competence for a defined scope and operation of a quality management system.
GLI is the world’s first private gaming device and systems testing laboratory and inspection
body and offers services in inspecting, testing, auditing and consulting for the world wide gam-
ing industry.
PEI serves customers from all parts of the United States and in all phases of the construction
industry. The company works with local contractors and nationally known product suppliers,
modular manufactured housing, and recreational vehicle manufacturers. Product listing services
are provided to manufacturers of products.
A2LA is a nonprofit, non-governmental, public service, membership society. Its mission is to
provide comprehensive accreditation services for laboratories, inspection bodies, proficiency
testing providers, and reference material producers. Services are available to any type of labo-
ratory or inspection body, product certification body, reference material provider and profi-
ciency testing provider whether private or government. A2LA is the largest multi-discipline
accreditation body in the United States, and the second largest in the world.
Source: A2LA
Website: http://www.a2la.org
Contact: Steve Medellin at 301-644-3228
E-Mail: [email protected]
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Region 1 (CT, MA, ME, NH, RI, VT) Region 9 (IN, KY, OH)
Mr. Jun Bautista Mr. Ryan Fischer, ASQ CCT
Genzyme Laboratory Accreditation Bureau
P New Haven, IN 46774
E-mail: [email protected] E-mail: [email protected]
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