VA Benefit Questions
Q: Why wasn't I paid?
Step 1 : Ensure that you have completed the online Veteran Certification Form on myPSU.
If: you are unsure, check with Vet Cert to see if they have received your online certification.
Step 2 : Check your PSU Email for a notification from Vet Cert or 3rd Party Billing, and follow the instructions listed.
Q: Will the VA pay for books, parking, and incidental fees charged for specific courses (e.g., Art Supplies)
A: This depends on your specific chapter of VA benefits. Contact VSOC (Alexandra Birmingham, see "People & Places to Note" above) or look on the VA website to determine what you're entitled to
Q: What VA Education benefits am I entitled to while attending PSU?
A: This is a question for Alexandra Birmingham, our wonderful VA Counselor on campus. You can find her contact information above in the "People & Places to Note" Section
Q: Is there a tuition fee waiver program?
A: Yes, however, it depends on your benefit chapter and residency. The State of Oregon offers additional fee remission programs, which can be found here: Veterans Certification Benefits. Additional questions about tuition and fees should be directed to the Veterans Certification Office.
Q: I can't get my electronic Veteran Certification form on myPSU to work
A: Tips for troubleshooting:
- Try a different browser or device
- Clear your cache and cookies
- Do not change the catalog year, this should be the year you started, not the current year
- If all else fails, Veteran Certification may not have updated their form yet; contact Vet Cert to check
One of these will fix the issue 99% of the time
Don't see your VA Benefit Question? Contact the Veteran Certification Office for more information