From automating processes to virtual care, our rapid and affordable solutions help the NHS tackle efficiency and productivity challenges. Our impact includes: - 55.2M pages of patient records digitised for an NHS Trust, boosting efficiency and patient safety. - Tracked 5,000 assets in real-time at a hospital, enhancing asset management. - Achieved a 50% reduction in processing times for pension calculations through automation. - Delivered 28% annual cost savings and a 23.75% uplift in skills through Safeguarding training. Explore our practical solutions here: https://lnkd.in/eUHA4Csu #NHSEfficiency #DigitalSolutions #Productivity #NHS #Automat
Capita Public Service
Information Technology & Services
A leading & trusted provider of consultancy, applied digital transformation & business process services to UK Government
About us
We are Capita Public Service business within Capita plc – in the UK, Europe, India and South Africa. We provide applied digital transformation and Business Process as a Service to improve the productivity and citizen experience of public services. The division is focused around those verticals where we have particular expertise and scale: education & learning; local public services; health & welfare; defence, security & fire; justice & policing; transport and central government. We form trusted partnerships to help improve efficiency, raise service quality, reduce costs and deliver benefits to the local community. Our services cover everything from back-office processing, administration and finance to customer management, channel shift and tackling fraud – all with a flexible approach to meet the individual needs. Further information can be found at: http://www.capita.com
- Website
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https://www.capita.com/expertise/government-services
External link for Capita Public Service
- Industry
- Information Technology & Services
- Company size
- 10,001+ employees
Updates
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Over the past five years, contact centre inbound call costs have surged by 47%, and call durations have quadrupled, straining resources. Customers now expect seamless, low-effort experiences across all channels. The public sector faces even greater challenges with complex and sensitive inquiries, making it harder for many centres to keep pace. Capita Contact, our AI-powered contact centre solution developed with AWS, can help public sector organisations manage these challenges with a unified omnichannel platform, resulting in cost savings and enhanced user satisfaction. Find more information here: https://lnkd.in/dbHuRwkn #Callcentre #CustomerExperience #Efficiency #Contaccentre #CapitaContact #Capita #AWS
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From tailored procurement solutions to energy cost savings, our pragmatic and affordable solutions help NHS Trusts and ICSs achieve rapid cost savings. We have delivered real financial returns for the NHS, including: • £17.3m in annual procurement savings • £4m in identified energy savings • £200m in identified non-compliant PFI works • £3m saved annually through asset rationalisation Find out more about our solutions that can help your organisation release funds quickly and efficiently here: https://lnkd.in/eUHA4Csu #NHSCostSavings #FinancialEfficiency #HealthcareSolutions #NHS #NHSBudget
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Effective document management is essential for GP practices to enhance operations and reduce costs. From indexing and auditing to storing and retrieving patient records, we support every step. Our approach ensures efficient and secure medical records management, allowing you to focus on strategic tasks. Our flexible and scalable solutions adapt to your practice needs, whether for physical or digital records. Discover how our document management services can improve your practice operations https://lnkd.in/enAfdtVM #Betteroutcome #CreatingBetter #NHS #GP #GPPractice #PaperRecords #Patientrecords
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At Capita, we put the citizen at the core of carbon neutrality. We can help you to achieve your net zero goals by using funding, infrastructure, technology, digital and automation to do things differently and really make a difference. https://lnkd.in/ew95Xpb8 #CarbonNeutrality #NetZeroGoals #SustainableFuture #GreenTech #DigitalTransformation #Automation #EcoFriendly #ClimateAction #Capita #Innovation
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While cost-saving measures are crucial for the NHS, enhancing efficiency and productivity is equally important. It simplifies complex operations and frees up your teams to focus on what matters most. We can help your organisation to tackle efficiency and productivity challenges with our rapid and affordable solutions, including: - Process automation and streamlining - Intelligent information management - Digital experience integration and AI - Virtual care - Workforce training and development Find out how we can help your organisation focus on what matters most here https://lnkd.in/esEp45rQ #NHSEfficiency #HealthcareInnovation #Productivity #NHS #VirtualWards
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Capita Public Service reposted this
Introducing 2 Kingdom Street – Capita's new London headquarters in the heart of Paddington. Kingdom Street marks an exciting new chapter for Capita. Our new space provides a modern, agile and collaborative working environment that is aligned to our flexible and virtual first working model. #CreatingBetter #Office #FlexibleWorking #VirtualFirst
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Capita Entrust Education is delivering a programme, funded by the Department for Education (DfE) which aims to promote and support flexible working practices in Multi-Academy Trusts and schools. which includes a series of free training and support webinars. Find out more here: https://lnkd.in/eTuGGaUD #FlexibleWorking #Creatingbetter #Education #Betteroutcomes
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Every penny counts for the NHS in supporting patients and delivering essential services. At Capita, we specialise in fast-acting, affordable solutions that help NHS Trusts and ICSs achieve immediate cost savings. Our offerings include: - Tailored procurement solutions - Estates optimisation - Energy cost savings solutions - Net zero capital outlay avoidance - PFI non-compliant works cost recovery Discover how we can work together to free up funds that you can reinvest in patient care here: https://lnkd.in/eMaXPUeN #NHSCostSavings #HealthcareEfficiency #PatientCare #NHS
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In today's regulatory environment, effective data governance and protection are crucial for any GP practice. Our document management solutions ensure your patient records are stored securely, managed efficiently, and easily accessible when needed. This helps your practice maintain compliance with regulations such as GDPR, reduce the risk of data breaches, avoid costly fines, and improve your overall practice efficiency. Find out how we can help you achieve good data governance and protection through effective document management: https://lnkd.in/e3vHDRes #Betteroutcome #CreatingBetter #NHS #GP #GPPractice #PaperRecords