Employee Engagement isn't HR's job. It's everyone's.
When I wrote the hybrid work starter kit, it became clear that engagement, connection, and culture suffer because of hybrid work. These challenges, which were always there, have been amplified now that people work in more fragmented ways.
Traditionally, in most companies, the responsibility of cultivating Employee Experience and Engagement lies solely with the HR department. But let's ask ourselves a fundamental question: why is it always HR?
Read the article here: www.flexos.work/learn/employee-engagement-isnt-hrs-job-its-everyones
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2yYes Daan!!
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2yThanks for sharing, I'm curious that how we get people to pursue this? Any idea?
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2yEmployee "Engagement" involves both Motivation (discretionary effort) and Commitment, which is associated with emotional connection, identification and shared purpose. If HR fails to grasp the drivers, it’s hard to achieve the outputs. Meaningful KPI / ESG metrics should include reliable measures of motivation, engagement (commitment) and disaffection (loss of connection). Does your HR department have a reliable, research-based model to support employee engagement surveys ?
Change Management and Employee Experience Leader | 2021 Brandon Hall Gold Medal Winner on Employee Engagement
2yTotally agree Daan van Rossum, engagement is a job for everyone, and I would extend that to the life the employee has outside the 9 hours of 'engagement at work'. Engagement now needs to be a 365 x 24 x 7 activity, we need to keep the lights on all the time because we can't ignore the magnanimous impact of an individual's personal life [which is the dominant other 15 hours], it can really be the stimulus the makes or breaks their intent and motivation at work. This requires a wholesome engagement and wellbeing based framework that lives and blends with the employees. So that coming to work becomes a part of a chain of engaging events of the day and not the event where engagement needs to be injected in particular. [image credit https://www.lifehack.org/900399/aspects-of-life]
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2yCouldn’t agree more! Thanks for the article :) People are the drivers for great workplace culture; we can’t ignore the fact that it’s everyone’s responsibilty to build a great and inclusive workplace culture.