William Black’s Post

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Senior Manager at IBM Consulting

Play around with about 20 of our new WatsonX demos and in some add your own content to try it properly https://lnkd.in/gWivY_rM I particularly liked these two: Sales Conversation Intelligence - Where it will analyze your sales calls for you and summarise it with next steps https://lnkd.in/eWfzsMnV Automate Job Requisition - easily create standardized job req's with Watson https://lnkd.in/e3nPUrky

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Armand Ruiz Armand Ruiz is an Influencer

VP of Product - AI Platform @IBM

Business Use Cases Built with watsonX for Your Exploration. They all include interactive demos, architecture diagrams, and code samples! Here we go: - 𝗧𝗲𝗹𝗰𝗼 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Summarize agent-customer chats with AI for efficient hand-offs and network query resolution. - 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲: Enhance retail experiences with sentiment analysis, product review summaries, and automated customer inquiries. - 𝗦𝗺𝗮𝗿𝘁 𝗣𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁 𝗔𝗱𝘃𝗶𝘀𝗼𝗿: Use a digital assistant for product recommendations and automated supplier selection. - 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: Analyze tickets to mask PII, ensuring data privacy. - 𝗕𝗿𝗶𝗲𝗳 𝗕𝘂𝗶𝗹𝗱𝗲𝗿: Generate marketing briefs from specific inputs using AI. - 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲: Summarize digital sales conversations for personalized follow-ups. - 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗣𝗼𝗿𝘁𝗮𝗹: Use conversational AI for summarization, entity extraction, and sentiment analysis in contact centers. - 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝘃𝗶𝗲𝘄 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Analyze car rental reviews to identify key issues and actions, with PII protection. - 𝗘𝗺𝗮𝗶𝗹 𝗧𝗵𝗿𝗲𝗮𝗱 𝗦𝘂𝗺𝗺𝗮𝗿𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Summarize email threads for quicker processing and categorization. - 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗥𝗲𝗽𝗼𝗿𝘁 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Quickly extract insights from financial reports with AI. - 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 𝗕𝗼𝘁: Answer health queries with AI querying a patient database. - 𝗦𝗰𝗮𝗻𝗻𝗲𝗱 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗤&𝗔: Extract and answer questions from scanned documents. - 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗔𝗴𝗲𝗻𝘁 𝗧𝗿𝗮𝗻𝘀𝗶𝘁𝗶𝗼𝗻: Facilitate AI to live agent hand-offs in contact centers. - 𝗦𝗲𝗹𝗳-𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁: Automate customer service with a question-answering AI. - 𝗦𝗺𝗮𝗿𝘁 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴: Process contracts by removing PII and suggesting clauses. - 𝗦𝗤𝗟 𝗖𝗼𝗱𝗲 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻: Convert natural language to SQL for banking insights and database support. - 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻: Automate job requisition drafting and resume information extraction with AI. - 𝗟𝗲𝗴𝗮𝗹 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Extract and review legal clauses, recommending changes based on AI analysis. And many more! Get inspired by these ideas, and let us know how we can help build some use cases with you. GenAI for Business is REAL, NOT HYPE. And if you don't embrace it right now, you will be disrupted. You can access the full catalog here: https://lnkd.in/gWivY_rM

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