Matthew Swift’s Post

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

How to quantify the success of customer relationship management? In a recent publication on AMA Phoenix Chapter I highlighted one particular indicator that is essential for that assessment – Customer Lifetime Value (CLV). CLV measures the total revenue from a single customer. Tracking CLV allows businesses to gauge the long-term profitability of their customer relationships. 📈High CLV means customers make repeat purchases and are loyal to the brand. 📉On the contrary, low CLV may indicate issues like poor customer retention and ineffective marketing. CLV is quite valuable in assessing the success of CRM efforts. It helps businesses focus on high-value customers and enhance the customer experience. Read the whole article here: https://lnkd.in/enD8ES7T

We take customer relationship management seriously. It's how we help our clients engage with their customers in a more meaningful and effective way, and make their CRM program stand out from the crowd. Our Co-Founder Kerstin Wagner says: 'For me Customer relationship management is far more than a strategy or a software solution; it's a valuable commitment to understanding, nurturing, and exceeding the expectations of your customers at every touchpoint. With The 360 Review we strive to enable you to excel at your commitment to your customers!' We'd love to help you excel in all things CRM and Customer Engagement too. To learn more, send us a message, visit our site or book a free call to discuss a package that will help you excel in customer engagement. #CustomerEngagement #CRM #EmailMarketing #MarketingAutomation #The360ReviewAgency

Are you seeking to enhance your business efficiency and strengthen customer relationships? Look no further than Thryv's comprehensive Customer Relationship Management (CRM) solutions. Our diverse CRM plans are tailored to meet the needs of businesses of all sizes, equipping you with essential tools to efficiently manage daily operations and cultivate lasting customer connections. Thryv offers three dynamic CRM plans to suit various business requirements: ✅ PLUS PLAN 💰 $228 / mo - Calendar & Appointments - Secure Client Portal - Estimates & Invoices - Payment Processing - Local Online Listings - Social Media Management - 20 GB File Storage - Email & SMS Marketing Messages (Up to 10,000) https://lnkd.in/gEg2HuaJ #ThryvCRM #BusinessEfficiency #SmallBusinessSolutions ✅ PROFESSIONAL PLAN 💰 $382 / mo - Professional Website - Calendar & Appointments - Secure Client Portal - Estimates & Invoices - Payment Processing - Local Online Listings - Social Media Management - 50 GB File Storage - Email & SMS Marketing Messages (Up to 10,000) #ThryvCRM #BusinessGrowth #ClientEngagement https://lnkd.in/gEg2HuaJ ✅ UNLIMITED PLAN 💰 $533 / mo - Premier Management Software - Professional Website - Calendar & Appointments - Secure Client Portal - Estimates & Invoices - Payment Processing - Local Online Listings - Social Media Management - Unlimited File Storage - Email & SMS Marketing Messages (Unlimited) https://lnkd.in/gEg2HuaJ #ThryvCRM #BusinessSuccess #StreamlineOperations #BusinessSolutions #Efficiency #ClientRelationships #GrowYourBusiness