Manish Vora’s Post

Move over, Buddy. This holiday season, artificial intelligence (AI) is the new helper in town, and it’s not just making a list— it’s checking it twice, finding the best deals, and even picking out the perfect gifts. That’s according to a 2024 Holiday Survey conducted by Talkdesk, Inc., a global provider of AI-powered customer experience (CX) technology that serves retail enterprises of all sizes, which found 90% of shoppers are using AI in some form this holiday shopping season, up from 88% in 2023. Moreover, 62% of respondents plan to use AI-powered product recommendations to provide personalized gift recommendations, proving the future of gift-giving is here, and algorithms, not elves, power it. Among retailers responding to this shift by adopting AI, 59% of AI-adopting retailers are using it to support customer service. Other AI-based technologies retailers planned to deploy include predictive analytics to identify consumer spending trends (61%), systems to customize product pages and promotions based on analytics (51%), AI-generated product listings or images (49%), and AI-generated product listings that allow shoppers to edit and customize product images (46%) quickly. Read more: https://lnkd.in/g528--rw #IndiaTechnologyNews #AIHolidayShopping #TalkdeskSurvey2024 #AIinRetail #HolidayShoppingTrends #ConsumerTech #AIPoweredShopping #EcommerceInnovation

AI is definitely shaking things up in the retail world, especially as we head into the holiday shopping season! 🎁 While a shorter shopping window could spell trouble for sales, AI offers some exciting ways to stay ahead. From personalized gift recommendations to real-time demand forecasting, it’s clear retailers who embrace these tools smartly can turn challenges into opportunities. 🤖 A well-implemented AI strategy can make the holiday rush smoother for both retailers and shoppers, creating more meaningful and efficient shopping experiences. 🛍️ #RetailTech #AI #HolidayShopping #Ecommerce #EcommerceInnovation https://lnkd.in/gDDT67j2

🎁 Holiday shopping season is here – and AI might just be the secret to success! According to the National Retail Federation, consumers are expected to spend more this year, but inflation is still top of mind for many. We surveyed 1,000 U.S. consumers to understand how they’re navigating this season and their thoughts on AI’s role in ecommerce. Discover all the insights and see how implementing smarter AI solutions – like Algolia’s end-to-end AI search – can deliver intuitive, ChatGPT-like search experiences that make shopping stress-free and, yes, fun.

🎁 Holiday shopping season is here – and AI might just be the secret to success! According to the National Retail Federation, consumers are expected to spend more this year, but inflation is still top of mind for many. We surveyed 1,000 U.S. consumers to understand how they’re navigating this season and their thoughts on AI’s role in ecommerce. Discover all the insights and see how implementing smarter AI solutions – like Algolia’s end-to-end AI search – can deliver intuitive, ChatGPT-like search experiences that make shopping stress-free and, yes, fun.

We posted this morning about a new Bain and Co. survey that reports that consumers have a mix of skepticism and optimism about using GenAI tools while shopping. https://lnkd.in/ePPuVNgs Most consumers are happy with their current methods for online shopping or haven't had a reason to seek out GenAI tools to help them. But retailers are implementing GenAI to help personalize searches, summarize reviews, and provide better recommendations. Our #AlchemerFridaySurvey asks: "How comfortable are you with GenAI being added into your shopping experience?" Weigh in today: https://lnkd.in/gax4EkAV #Retail #Shopping

The retail landscape is at a turning point. Our latest consumer study from the IBM Institute for Business Value, released ahead of #NRF2024, reveals that consumers are not fully satisfied with their current shopping experiences. However, most consumers are showing an eagerness in using AI applications to enhance their shopping journey, signaling a shift towards a more tech-driven, personalized approach to retail. Join the conversation on the future of retail at #NRF2024. Visit us at Booth #5006 to discuss how you can leverage AI to meet consumer expectations and drive growth through innovation. For a deeper understanding of the emerging retail trends and consumer expectations, access the full IBM Consumer 2024 Study here:

🛍️ The future of e-commerce is here, and it’s all about hyper-personalization. Leveraging AI and data analytics, businesses can now offer tailor-made shopping experiences like never before, enhancing customer engagement and boosting sales. While challenges in data privacy and technological advancements remain, the potential for revenue growth is significant. #Ecommerce #HyperPersonalization #AI #DataAnalytics #CustomerExperience

An article published in The Drum by Stelios Pardalakis, exploring how retailers are leveraging AI and big data analytics to personalise every aspect of the online shopping experience: https://lnkd.in/e2mqmgYW #thedrum #digitalmarketing #hyperpersonalization #retailmarketing #ecommercemarketing #performancemarketing #marketingagency #aimarketing

As the holiday shopping season approaches with less time to prepare, it's essential for retailers to innovate their strategies. Rapid adjustment is key for success in this vital period. Discover how harnessing AI can significantly enhance your performance this season. https://okt.to/UpahW4 #retailers #holidayseason #PeakSeason #ecommerce

Personalisation at Scale: Transforming the UK Retail Landscape In today's fast-paced digital world, UK consumers are no longer satisfied with generic shopping experiences. A recent survey by Accenture found that 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations. They crave personalisation – the kind that makes them feel understood and valued by the brands they love. This shift towards personalised shopping experiences is reshaping the retail landscape in the UK, driven by advancements in artificial intelligence (AI) and machine learning (ML).