Kevin Dewalt’s Post

https://mck.co/3FmZ9Dq As software transforms every industry, leaders must turn to a new playbook. AI-UK.IO IS HERE TO HELP AND GUIDE you and your company and staff to the right tools, at the right budget, achieving the Right Productivity 

From Software as a Service to Service as Software: How AI is transforming the way we buy and use software. "AI is pushing software into a new era, one where it’s no longer just a tool—it’s a true partner, making work faster, smarter, and more effective," writes Kobi Blyer, VP Marketing at Rivery. #Opinion

💡 The Software Industry is Evolving: Welcome to the Era of Software-Delivered Services (SDS)! As an AI and tech strategist, I'm fascinated by this fundamental shift in how software companies are delivering value. Here's why every business leader should pay attention: 🎯 The Big Shift: • Moving from selling tools to selling outcomes • AI-powered companies now deliver actual work, not just workflows • Quality and accountability are becoming paramount 💼 What Makes SDS Different: 1. Accountability: Unlike traditional SaaS, SDS companies are responsible for the quality of work delivered 2. New Pricing Models: Moving away from per-seat pricing to usage-based billing 3. Cost Advantage: Offering professional services at ~10% of traditional costs through AI automation 🚀 Business Implications: • Traditional professional services firms may need to adapt or risk disruption • Quality assurance becomes mission-critical rather than an afterthought • Companies can access high-quality services at dramatically lower costs 👉 Real Examples in Action: • Customer Service: Companies like Sierra charging per resolved ticket • Immigration Services: Lighthouse handling visas through AI • Training: Exec.com providing AI-powered sales training This isn't just another tech buzzword - it's a fundamental reimagining of how businesses can deliver services at scale using AI. Read the full article here: https://lnkd.in/geERp-3R #Innovation #Technology #AI #BusinessStrategy #FutureOfWork #SoftwareServices #DigitalTransformation What are your thoughts on this shift? Have you experienced working with any SDS companies? Share your experiences below! 👇

In California, the cradle of innovation, a quiet yet profound transformation is taking hold. A shift is occurring as businesses, both large and small, transition from dated practices to sophisticated, efficient software like Katana and its top-tier features. This change is driven by a desire to scale, refine operations, and stay ahead in the competitive market. Embracing #2024 #AI #California #future #Katana #Software #technology #UnitedStates

Taloflow (YC W21): Streamlining The Soul-Sucking Software Vendor Selection Process With AI https://lnkd.in/efBN_4j5 #Tech #Startup #AI #Enterprise #Software #VendorManagement

In California, the cradle of innovation, a quiet yet profound transformation is taking hold. A shift is occurring as businesses, both large and small, transition from dated practices to sophisticated, efficient software like Katana and its top-tier features. This change is driven by a desire to scale, refine operations, and stay ahead in the competitive market. Embracing #2024 #AI #California #future #Katana #Software #technology #UnitedStates

Is your enterprise software ready for the AI revolution? According to my colleague, the way we build and use software is fundamentally changing, and AI is at the forefront. Stay ahead of the curve by reading my colleague Joe Dwyer's latest post: https://lnkd.in/eDXvSk5E Here's a quick reality check for my fellow software peeps: - AI is boosting productivity, integrations, and user experiences at a crazy pace. Your software might become yesterday's news if it doesn't adapt. ⏰ - Switching costs are plummeting thanks to AI. Data migration and integration are becoming a breeze, making it easier for customers to jump ship. ⛴️ - Your customers might even ditch you altogether and build their own AI solutions. Imagine an AI assistant handling all those tasks your software currently does! The bottom line? Traditional software needs to brace itself for two major threats: - Disruption from AI-powered competitors: Newcomers with cutting-edge AI solutions can steal your market share in a flash. - Customers going the DIY AI route: Don't be surprised if customers decide to build their own AI solutions and bypass you entirely. Remember those "sticky forces" that used to protect incumbents? Domain expertise and switching costs? AI is chipping away at those too. The future of software involves AI assistants taking over many of the tasks your software handles today. #AI #EnterpriseSoftware #FutureOfWork #SoftwareDevelopment #ManifoldGroup

𝐅𝐫𝐨𝐦 𝐒𝐭𝐞𝐞𝐥 𝐁𝐞𝐚𝐦𝐬 𝐭𝐨 𝐀𝐈 𝐃𝐫𝐞𝐚𝐦𝐬: 𝐇𝐨𝐰 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐀𝐫𝐞 𝐑𝐞𝐜𝐥𝐚𝐢𝐦𝐢𝐧𝐠 𝐂𝐨𝐧𝐭𝐫𝐨𝐥 𝐎𝐯𝐞𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 In 1994 I was on a construction site in Oregon, daybreak, shedding my hard hat and tool belt a moment to watch the sunrise paint the sky purple and grey. It was always a privilege to see morning. Amidst the clang of impact guns and grind of metal on concrete, whispers of a new kind of infrastructure began circulating—not physical, but digital. Curious, I dug into it with our customer. The company we were building for was investing in something called 𝐒-𝐀-𝐏 (never "sap," as I quickly learned). It was software designed to unify every facet of their operations. The promise of this was exciting, I could understand that, but it came with a staggering price tag of $𝟔𝟓,𝟎𝟎𝟎 𝐩𝐞𝐫 𝐮𝐬𝐞𝐫. They seemed proud to tell me that. It made me think, 𝘸𝘦'𝘳𝘦 𝘯𝘰𝘵 𝘤𝘩𝘢𝘳𝘨𝘪𝘯𝘨 𝘦𝘯𝘰𝘶𝘨𝘩. Fast forward to today, and it's a new morning; the landscape has dramatically shifted. With the advent of 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 and 𝐋𝐚𝐫𝐠𝐞 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐌𝐨𝐝𝐞𝐥𝐬 (𝐋𝐋𝐌𝐬), businesses are no longer confined to one-size-fits-all software solutions developed half a world away. They're now empowered to design their own software in weeks, not years—tailoring solutions that fit their unique needs like a custom-made suit. AI is returning control and creativity back to businesses. It's a story of innovation, empowerment, and the exciting future that awaits us. 👉 𝐓𝐡𝐞 𝐟𝐮𝐥𝐥 𝐬𝐭𝐨𝐫𝐲: https://lnkd.in/g3ie4fcZ ---------------- Inspiration from a YouTube talk between Prolego's Kevin Dewalt and Tim Jones, of TBJ Investments, LLC. https://lnkd.in/giGS4FtQ Tim Jones is my intellectual crush this week. ---------------- #AI #Innovation #BusinessTransformation #SoftwareDevelopment #GenerativeAI #LLMs #SaaS

Service as Software vs. Software as a Service? (No, this isn’t my dyslexia kicking in or a philosophical question 😂 It’s the latest buzzword/phrase making its way around the Tech space.) So, what’s the difference? Traditional SaaS is rigid, a one-size-fits-all solution for any problem a company faces. Need a new feature? Wait for the next update. Have a unique workflow? Sorry, not in the product roadmap. But with AI, we’re entering a new era: 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝘀 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲. With AI-driven solutions, we’re no longer just providing tools, we’re delivering services that adapt, learn, and produce results. As Forbes put it: “𝘐𝘯𝘴𝘵𝘦𝘢𝘥 𝘰𝘧 𝘘𝘶𝘪𝘤𝘬𝘉𝘰𝘰𝘬𝘴, 𝘺𝘰𝘶 𝘰𝘧𝘧𝘦𝘳 𝘵𝘢𝘹 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴—𝘤𝘰𝘯𝘥𝘶𝘤𝘵𝘦𝘥 𝘣𝘺 𝘢𝘯 𝘈𝘐 𝘢𝘤𝘤𝘰𝘶𝘯𝘵𝘢𝘯𝘵.” Service as Software shifts the responsibility for outcomes from the user to the provider. AI doesn’t just hand over a tool, it delivers the service directly, ensuring the results you need. Is your software serving you? Or are you still adapting to it?

Most SaaS just provide software tools that users must adapt to and use to solve their problems. Service as a Software is an emerging concept in the SaaS (Software as a Service) space that focuses on the delivery of results and solving problems directly rather than just developing tools.