John Leonard Aguilar’s Post

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Senior Customer Enablement Manager @ Emapta Global | UK, US, & CO Operations

It's astonishing how time flies, and now I find myself bidding farewell to the nightlife to embrace the challenges of the day shift. Who knew the sun had so much to offer? I’m excited to discover if daylight is as glorious as they say, or if it's just a bright excuse to avoid those 3 AM caffeine-fueled brainstorming sessions. First and foremost, I want to extend a heartfelt thank you for the incredible opportunities VXI Global Solutions has provided me. - From being a BPO newbie back in 2018, trying to figure out what BPO even stood for, - to being part of the Training Team, and - to implementing technology projects, ramping existing programs, launching new logos, organizing major company events, and other initiatives across our 20+ global locations—it’s been an unforgettable ride. Who knew that answering calls could lead to so much more than just "Which card would you like to use for a dollar hold so you can start watching your TV?" The late-night brainstorming sessions were magical. There’s nothing quite like trying to meet a client's deadline with just 30 minutes left on the clock and a pot of coffee that has seen better days. And the laughter—oh, the laughter shared over coffee (or maybe something stronger)—is something I’ll hold close to my heart. Thank you to my colleagues who became friends, mentors who guided me, and everyone who kept me sane (or at least tried to). You’ve made the ups and downs of our dynamic and agile life in the BPO industry not just bearable, but enjoyable. To those who shared your knowledge, and your unwavering support—you’re the real MVPs. And a special shout-out to the unsung heroes who always had a spare pen or a backup plan when things went south. Though I'll no longer be part of the VXI team, rest assured I'll be cheering you on from my new day shift adventures. I’m swapping out moonlight for daylight, and night owls for early birds. Keep rocking and making VXI shine—I’ll be watching with great pride! #ThankYouVXI #SeeYouAround

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Erika Bogar King

Global Chief HR Officer at VXI Global Solutions

5mo

Leo, you will be greatly missed! Thank you for making an impact on the people of VXI PH!

Renmin Crisanta V.

Training Specialist at VXI Global Holdings B.V.

5mo

See you around, and good luck on your new journey 😘

Dave Weaver

25+ Years in BPO and AI Tech improving both Customer Experience (CX) and Frontline Agent Experience (AX)

5mo

Ahhh man! Good for you Leo! Getting a dayshift in the Philippines is golden! Happy for you bud!

Kaydian Kerr

Dynamic Motivational Podcaster, Author, and Content Creator | Leadership Development Facilitator with a Wealth of Experience | Seasoned Training & Development Manager | Global Leadership Development Manager

5mo

Awesome work my friend. I have always admired you from our Training & Development days, walk good and continue to EXCEL! You are born for greatness 🤗 John Leonard Aguilar

Charles Michael Laum

Workforce Manager (Management and Planning) - VXI Global Solutions, LLC

5mo

Congratulations Leo 🎉 Wishing you all the best.

Jesus Trasmonte

WNS Global - Assistant Manager Workforce management

5mo

Congrats sir, best of luck

Ryne Ruckman

Trainer @ VXI Global Solutions, LLC

5mo

Congratulations! You will do great things!

Jessa Loraine Jumao-as, RPm, CLDP

Learning & Development Expert | Global Leadership Development Manager

5mo

You will be missed, friend. Congratulations on your new chapter!

Zach McKindles

Site Director at VXI Global Solutions, LLC

5mo

Congrats sir! I enjoyed our projects together and wish you the best!

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