On the cover of December's edition of Intelligent CIO Africa, we're thrilled to feature Collin Babirukamu, Director of e-Government Services at the National Information Technology Authority-Uganda. He shares insights on how the Authority has implemented a seamless and secure data integration platform to enhance e-services for citizens. Built on a WSO2 platform, the Uganda data integration platform connects 147 entities and has facilitated over 150 million transactions. Creating guardrails and governance around using Generative AI safely and securely while cultivating a culture around AI is essential for its success in business. In our CIO Opinion feature, Matt Ausman at Zebra Technologies suggests steps to develop governance and culture in African enterprises that pave the way for success with AI. Elsewhere, in our Industry Watch feature, Brighton Chidoma at Infobip highlights how banks are using AI-powered chatbots to enhance customer support, personalise interactions and boost satisfaction. By handling routine tasks, these chatbots free up human agents to focus on more complex engagements, transforming customer experiences across the sector. That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link below: https://lnkd.in/dYzkh3vG If you'd like to feature in the next issue of Intelligent CIO Africa, contact our Managing Editor, Arun Shankar at [email protected]
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🤖AI is not just the future—it’s your next customer. In the not-so-distant future there may be 100 AIs per human online If we consider the number of people online — which, according to Statista, is around 5.35 billion — 𝘁𝗵𝗮𝘁’𝘀 𝟱𝟯𝟱 𝗯𝗶𝗹𝗹𝗶𝗼𝗻 𝗔𝗜𝘀, each interacting like a human user online (each running on APIs.) The math is simple. API strategies are no longer just about managing human interactions – They’re about preparing for a digital ecosystem driven by AI-to-AI communications. Managing AI usage at the interface level will soon become one of the biggest API management challenges. Developers and business leaders agree—the next 1 to 2 years will be critical for integrating AI into API management. And with this integration comes the responsibility of ensuring security, compliance, and governance on a scale we’ve never seen before. Get your free copy of the 2024 API Impact Report by Kong Inc. https://lnkd.in/gXbPtxyJ #KongPin #APIImpact #BusinessInnovation #TechLeadership #APIEconomy #APIs
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We’re underway at the Texas House Select Committee on Artificial Intelligence & Emerging Technologies. You can watch the hearing by clicking the link: https://lnkd.in/e5Y4rzr #txlege #PublicPolicy #politics #artificialintelligence #AI #regulation #B2B #texas
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From our perspective, AI and GenAI are currently the hottest topics in the B2B market. In the PAC INNOVATION RADAR on AI-related Services in Europe, France, and Germany, Orange Business is acknowledged as 'Best in Class' in AI and GenAI-related Services in Europe and AI-related Services in France and other domains. This is based on the company's long-lasting AI/cloud experience, its Sovereign AI approach, and the continuous development of its AI/GenAI services portfolio. Learn more about Orange Business' positioning in our AI-related services in Europe 2024 RADAR: https://lnkd.in/dZMAF56z #PACRADAR #ITcompanies #positioning #AI #Europe #2024
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We're excited to announce the latest update to Who's Who in Guyana Business (WWIGB) - an AI-powered Virtual Assistant! This innovative tool allows users to get instant answers to frequently asked questions (FAQs) and connect seamlessly with a WWIGB agent for more complex inquiries. With AI at your fingertips, you are on the brink of revolutionizing your business operations and enhancing customer connections like never before! Ready to learn more? Drop a comment below or send us a message! #HoustyDesigns #WWIGB #Innovation #Technology #AI #VirtualAssistant
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Building an A24 like studio for India & An Angel Investor | Ex-Polygon, Ex- Accel & Startup Village
This is a very comprehensive and insightful report by BCG for Govt leaders about Future of AI in Govt & Public services. Great one Akshara Baru. Naveen Kumar Mathukumilli Sribharat Prashanth Prakash.
Digital and AI in Government@BCG | SIPA | UNDP | Legislative Assistant to Member of Parliament (LAMP Fellow)
Thrilled to have co-authored BCG’s latest insights on how AI and GenAI are transforming digital government services in the GCC, alongside Rami Riad Mourtada Dr. Lars Littig Miguel Carrasco and Semyon Schetinin. GCC nations lead globally with an 81% citizen satisfaction rate. Citizens also exhibit higher trust in their governments’ use of (Gen)AI to enhance public services. With strong public support, the opportunity to digitally transform government in GCC is immense - but so is the need to innovate responsibly. Discover how GCC governments are shaping the future of AI-driven citizen experiences: Digital Government in the Age of AI: Championing GCC Next-Gen Citizen Services. https://lnkd.in/em9piXMv #BCGintheMiddleEast #DigitalTransformation #AILeadership #Innovation
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Day 02 - Gartner Data & Analytics Summit 2024. "Embracing Artificial Intelligence is no longer an option but a necessity for companies striving to stay ahead in today's rapidly evolving landscape. As AI continues to make significant strides, businesses that fail to adapt and harness its power risk falling behind their competitors. Now is the time to integrate AI into your strategy to unlock new opportunities, enhance decision-making, and drive innovation for the years ahead." - ChatGPT (https://openai.com)
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From strategy to implementation at scale (Business Platforms, Data and Generative AI, Enterprise Architecture, technology innovation and standards)
Should the government implement citizen-facing AI before it’s perfected? When you need to ask a legal question or something about taxes, it can often be crucial you get the right answer, as well as time sensitive. 75% of people expect government #AI to be at the same level as leading corporations’. However, 74% have had trouble using government-run AI in the past two years. I know it’s still early doors with AI, but if it doesn’t match human interactions, I could see the argument for holding back. #digitaltransformation
GenAI: The Trust Multiplier for Government
bcg.smh.re
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AI Hour July 19th, Reserve now at https://lnkd.in/gxrvpaVv Eliances AI Hour, Unlock the "Secrets" to Skyrocket Your Business. You are invited to attend Eliances® private-invite-only VIRTUAL interactive experience Starting at 8:30 am sharp (PDT Zone) Covered by Eliances (no charge to you*) Presented by Eliances Reserve now at https://lnkd.in/gxrvpaVv VALIDATE Your Business Ideas with AI! Tired of wasting time and money on business ideas that don't work? Want to make smart decisions and find the best opportunities? ATTEND THE ELIANCES AI HOUR! Discover how to use AI tools to quickly check if your business ideas are good ones. Make better decisions and give your business the best chance to succeed. Reserve now at https://lnkd.in/gxrvpaVv At the ELIANCES AI HOUR, you'll: 1. Learn how to use AI to analyze data, research the market, and get feedback to see if your ideas are worth pursuing. 2. Get the tools and strategies you need to make confident decisions that will help your business grow and succeed. 3. Discover the comprehensive AI prompt that will allow you to quickly and easily validate your business ideas. Don't let great ideas go to waste or bad ideas cost you time and money. Attend the ELIANCES AI HOUR. Sign up now! Reserve now at https://lnkd.in/gxrvpaVv ---------------------------------------------------------------------------------------------- Conquer Client Drought and Skyrocket Your Business with ChatGPT Are you overwhelmed by the struggle to find clients and keep your business afloat? Join us to discover how ChatGPT can revolutionize your client acquisition process, providing the urgent solutions you need now to survive and thrive. Reserve now at https://lnkd.in/gxrvpaVv 1. Stop Losing Potential Clients Learn strategies to capture and convert leads that you’re currently missing out on. Address the fear of failure by gaining control over your client acquisition process. 2. Break Free from Marketing Paralysis Discover actionable steps to take your marketing from stagnant to dynamic. Avoid the paralysis that comes with not knowing what to do next by having a clear, actionable plan. 3. Transform Struggle into Success Move from feeling stuck and frustrated to feeling accomplished and in control. Experience the satisfaction of watching your business grow and thrive as you implement proven strategies. You Have Burning Questions. We have Answers! Reserve now at https://lnkd.in/gxrvpaVv
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Global Head of Business Development @ Leading Point | Data Management, Partnerships & Alliances| Investment Banking | Digital Transformations |Open Source Waltz
If you missed out on our recent webinar on how data enablement is the key to unlocking AI's potential in financial service, you can access the key takeaways below!
Did you miss our recent webinar? In this session, Leading Point’s CEO Rajen Madan, along with industry leaders Nivedh R Iyer (Danske Bank), Joanne B. (Schroders), Paul Barker (HSBC), and Meredith Gibson (Leading Point), discussed how data enablement is the key to unlocking AI's potential in the financial services sector. Key takeaways included: 1) Adapt Data Governance: Evolve data governance frameworks to support AI innovation without creating new silos, ensuring they remain agile and responsive. 2) Prioritise Data Quality: Focus on enhancing data quality and lineage as foundational elements for successful AI adoption and operational effectiveness. 3) Establish Clear Data Ownership: Create transparency in data ownership and accountability by aligning ownership with domain-specific datasets and defining clear communication channels. Read the full webinar summary here: https://lnkd.in/dqB5pfxA #AI #DataEnablement #FinancialServices #DataGovernance #AIAdoption #Innovation
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Customers don’t trust businesses as much as businesses think they do – by a margin of 11%. This is what we call the #TrustGap 🕳️ But how can businesses close the divide and bring customers closer? Technology may be the answer. Our research has found that… ▶️ Businesses that use #AI to benefit their customers can halve the gap ▶️ Human-first application of tech can boost trust scores by up to 16% Vodafone Business and LSE Consulting’s #FitForTheFuture report uncovers the trends and insights around technology and their potential for closing the customer trust gap. Discover more here: https://lnkd.in/e96_jHwu #Businesses #Customer #ArtificialIntelligence #Technology #Report #Insights
Technology and business journalist, content writer, event moderator.
2wMatt Ausman Jonathan Walsh