PAC’s Post

Per Gartner "However, much of the expected GenAI networking capabilities are nascent and unproven. Further, a lot of the functionality being delivered by Co-Pilots is readily available from existing tools, so it has underwhelmed thus far. That said, we predict that by 2026, GenAI technology will account for 20% of initial network configuration, which is an increase from near zero in 2023. Full Gartner Research Document here (paywall): https://lnkd.in/djkEMQ8k."

Invasion of the Network Co-Pilots 2024 is undoubtedly the year of #Network Co-Pilots (powered by #GenAI). We’ve seen multiple vendors announce, release, or show roadmaps to enable conversational UIs and/or chatbots to aid in typical NetOps tasks including configuration and troubleshooting. Given the mass hype in the market, we just published research on this topic called Prepare for Generative AI in Network Operations, led by Jonathan Forest) and here are a few small takeaways... Generative AI (GenAI) enables improvements to traditional networking operations practices without the use of explicit templates across Day 0, Day 1 and Day 2. However, much of the expected GenAI networking capabilities are nascent and unproven. Further, a lot of the functionality being delivered by Co-Pilots is readily available from existing tools, so it has underwhelmed thus far. That said, we predict that by 2026, GenAI technology will account for 20% of initial network configuration, which is an increase from near zero in 2023. Full Gartner Research Document here (paywall): https://lnkd.in/djkEMQ8k.

📰 News: 📰 --- 🚀 Harnessing Growth: The Role of Generative AI in Telecom Industry 📱 Hey, telecom enthusiasts! Did you know the telecommunications market is set to skyrocket to a jaw-dropping $1.5 trillion by the end of this year? That’s right! 📈 But with rapid growth comes the challenge of keeping customers happy. Enter Generative AI -GenAI-, a game-changer that’s transforming how we interact with telecom services. Imagine a world where your phone understands your needs without dialing customer service and automated assistants resolve issues just by chatting with you. This is not science fiction; it’s GenAI in action. Here’s why it’s a big deal: - By 2027, the global AI market in telecom is projected to hit $14.99 billion, growing at a stunning 42.6 percent per year. - GenAI can help telecom operators predict network failures, reducing downtime and saving millions. - Companies using AI report 50 percent better personalization in customer service compared to those sticking to traditional methods. It's clear that GenAI is on the rise, giving telecom a futuristic edge. What’s your take on this tech revolution? Let’s chat! Drop your thoughts in the comments below and don’t forget to follow Bernier Group for more insights on transformative technologies and business growth. 🚀🌐 #Hospitality #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Strategy #Innovation #Business #ArtificialIntelligence #AnniQ https://lnkd.in/eAB45Tw7

Discover how AI, automation, and Open APIs are transforming B2B services in the 5G era

Is there still a place for human intelligence in the era of global AI? In this presentation, Andriy Zhylenko, CEO of PortaOne, explores the transformative role of AI in the telecom industry. He emphasizes how telecom companies can adapt their strategies and join forces with PortaOne to deliver better telco services in the AI-driven world. The reshaping impact of AI on content creation, customer support and user experience has been discussed, along with the opportunities it brings to streamline operations and enhance customer engagement. While AI offers powerful tools for automating tasks, Andriy stresses that human insight remains crucial for guiding AI outcomes and understanding customer and business needs. All companies are welcome to collaborate with PortaOne to develop AI tools for better service delivery and explore new opportunities for growth and innovation in the telecom: https://lnkd.in/dbaUGZF2 #AIinTelecom #AIDrivenWorld #AItools #telecom #telco #AIinTelecommunications #portaswitch

💡 Did you know that leading telecommunication companies around the world already making strides with gen AI, achieving significant double-digit percentage impact in various areas? 📊 One European telco recently increased conversion rates for marketing campaigns by 40 percent while reducing costs by using gen AI to personalize content. A Latin American telco increased call center agent productivity by 25 percent and improved the quality of its customer experience by enhancing agent skills and knowledge with gen-AI-driven recommendations. The surge of gen AI brings AI-native telcos closer to reality, offering a chance to reverse stagnant fortunes and fuel growth and innovation. Yet, the path ahead won't be easy. Telcos must swiftly embrace innovation and experimentation, leveraging the core building blocks outlined here. Those who act now are poised to seize a substantial advantage that competitors will find hard to match. 🚀 What are your thoughts on embracing GenAI? #GenerativeAI #Telecommunications #Innovation

💡 Did you know that leading telecommunication companies around the world already making strides with gen AI, achieving significant double-digit percentage impact in various areas? 📊 One European telco recently increased conversion rates for marketing campaigns by 40 percent while reducing costs by using gen AI to personalize content. A Latin American telco increased call center agent productivity by 25 percent and improved the quality of its customer experience by enhancing agent skills and knowledge with gen-AI-driven recommendations. The surge of gen AI brings AI-native telcos closer to reality, offering a chance to reverse stagnant fortunes and fuel growth and innovation. Yet, the path ahead won't be easy. Telcos must swiftly embrace innovation and experimentation, leveraging the core building blocks outlined here. Those who act now are poised to seize a substantial advantage that competitors will find hard to match. 🚀 What are your thoughts on embracing GenAI? #GenerativeAI #Telecommunications #Innovation

🚀 Unlock the Power of AI for 5G Monetization! Join our webinar on October 8th with industry experts from Dr Ali Tizghadam, TELUS, Rayan Salha, Infovista, Balamurugan Subbiah, Prodapt. Discover how AI, automation, and Open APIs are transforming B2B services in the 5G era—driving operational efficiency, enhancing customer experience, and enabling seamless monetization. 📅 Register now ➡️ https://lnkd.in/eCXKjHVE

Nearly half of respondents in the #Caribbean see #AI as the most critical technology to their company's strategy today. That grows to 52% in three years as the transformational impact of AI gathers pace. Our Caribbean Digital Readiness Survey 2024 reveals there’s a growing sense of urgency within boards, the C-suite and business teams as they try to keep pace with rapid advances in tech and shifting customer expectations. Read more and download your copy here: https://pwc.to/48uoasO Talk to Zia Paton about #digitaltransformation and #digitalsolutions #pwcinthecaribbean

Like 5G, telcos must seek commercial use cases to move GenAI forward | Carriers must identify compelling use cases for generative AI or risk having to deal with a bumpy road like they did with 5G | ZDNET