Ifunanya Egbombah’s Post

🚀 Transform Your Career with CSM Essentials Certification! Are you an aspiring Customer Success Manager? Our CSM Essentials Certification Course is your key to success! For a limited time, enjoy special pricing: 🔹 Basic: $92 (was $197) 🔹 Comprehensive: $138 (was $412) What’s in it for you? ✨ Affordable yet comprehensive training ✨ Certification to boost your CV ✨ Expert-led courses with structured learning ✨ Development of both technical and soft skills Elevate your career with knowledge from industry veterans and a recognized certification. Don’t miss out! https://lnkd.in/gEMKp-ee #CustomerSuccess #CCSMP #ProfessionalDevelopment

Customer Success Assessment Certificate

🚀 Excited to share a new milestone in my professional development! 🚀   I’m proud to have earned the Level 4 Customer Success Manager Certification (CCSM)🎓 This advanced certification deepened my understanding of the key strategies top professionals use to drive expansion and renewals, while addressing the everyday challenges that come with fostering customer success. With this training, I’ve strengthened my ability to deliver even greater value to both my customers and team by:   📚 Mastering Storytelling for Customer Success 🗓 Improving Time Management to Prioritize Customer Needs 🤝 Sharpening Negotiation Skills 📈 Leveraging NPS for CX Innovation 🎯 Driving Outcomes with Outcome-Based Selling ⚡ Turning Around Ailing Accounts   As an Engagement Manager, I’m committed to continuous learning to ensure I'm always delivering the highest level of service and success for our customers and organization. This certification equips me with the tools to continue building stronger customer relationships and achieving impactful results.   #CustomerSuccess #ProfessionalDevelopment #CSMCertification #CustomerExperience #EngagementManager #ContinuousLearning #CustomerValue #CustomerRetention #BusinessGrowth

🚀 Excited to announce my completion of the "Customer Success Manager: Fundamentals to your CSM career" course! 🎓 This immersive program has deepened my understanding of customer success strategies and equipped me with practical skills to drive exceptional client outcomes. Here's to continuous learning and growth in the dynamic field of customer success! #CustomerSuccess #ProfessionalDevelopment #CSM

🚀 Are you a Customer Success Manager looking to boost your career? Look no further! Our upcoming 5-class training series, CSM Essentials, is designed to give you the tools you need to deliver outstanding customer outcomes and enhance both retention and growth. What You'll Learn - 🚚 Delivering the Customer Experience: Master the customer journey to guide clients to value, retention, and growth. ⚽ Kicking Off the Relationship: Nail the Sales Handoff to Onboarding while managing both business and technology tracks. 📊 Conducting Strategic Business Reviews: Learn to deliver impactful reviews with data-driven storytelling. 🚦Managing Customer Health & Risk: Build health scoring systems, identify risks, and develop risk mitigation playbooks. ⚖ Balancing the Workload: Prioritize your time for maximum customer and career impact. The 5 live, expert-led, 60-minute weekly sessions run on Thursdays at 9am Pacific from October 10th - November 7th. Join us now while there are still spaces available. Don’t miss out on this opportunity to level up! #CustomerSuccess #CSMTraining #ProfessionalDevelopment

Dear #CCO, Despite the pivotal role they play, CSM professionals often face significant challenges. One of the most pressing issues is the lack of comprehensive training and ongoing education. Many CSM teams are left to navigate complex customer interactions and evolving product landscapes with minimal guidance or support. This not only hampers their effectiveness but also jeopardizes the overall success of your business. To truly unlock the full potential of your Customer Success teams, I urge you to prioritize investment in training and education initiatives. This includes providing access to relevant resources, such as workshops, certifications, and mentorship programs, as well as fostering a culture of continuous learning within your organization. By doing so, you not only empower your CSM teams to deliver exceptional results but also position your company for long-term success in an increasingly customer-centric market. Until next time, share what you are doing. What's working for you and what's not working? ……………………………………. PS: Wanna become better at customer success - retain, grow and help your customer, visit--> https://successguardian.in #customersuccess #customerretention

Leveling up as a Customer Success Manager isn't just a goal—it's a necessity. In an ever-evolving industry, staying current and continually challenging yourself is crucial to providing the best support for your clients. Recently, I took the advice of a seasoned CSM leader and decided to pursue my first Customer Success Certification. I’m excited to share that on the initial assessment, I scored a 96%! 🎉 This journey is about more than just personal growth; it's about being the best advocate and resource for my clients, ensuring they receive the highest level of service and support. Here’s to continuous learning and pushing boundaries in the EdTech space! 🚀 #CustomerSuccess #ContinuousLearning #EdTech #ProfessionalGrowth #ClientAdvocacy

🎉🌟 Celebrating YOU - The Customer Success Community! 🌟🎉 CustomerSuccessU.org is thrilled to share an incredible milestone: in only 3 months, over 1,000 Customer Success professionals have earned certifications! This achievement is a testament to the passion, dedication, and hard work of the incredible customer success community. As a not-for-profit organization, CustomerSuccessU operates with a unique mission: to elevate the Customer Success profession by offering FREE CSM certification courses aimed at career advancement. This milestone would not have been possible without the unwavering support of each individual who has joined us on this journey. It's not about us; it's about YOU - our valued customers and supporters who have entrusted us with your professional development and growth. Your commitment to excellence, your thirst for knowledge, and your continuous feedback have been the driving forces behind our success. Each certificate represents not just a milestone in your career journey but also a shared achievement for all individuals in Customer Success. #CustomerSuccess #CustomerSuccessManager #Certification #CareerGrowth #CustomerSuccessU #FreeCourse