Douglas Coll, CSL C-IQ’s Post

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Enabling healthy personal, professional and commercial growth

Another good read from S&B. There are so many ways to frame this work that can create real business impact. It should come as no surprise that I like the comment on critical conversations with employees. "There are important moments with employees—if they are new to the organization, underperforming, ambitious, or looking for a change in roles—in which it’s vital to discuss and clarify strategic priorities and expectations for performance and behaviour". One of those critical conversations or moments of truth within most professional services firms is when a professional's journey starts to transition from mastering domain knowledge and utilization to growing the firm and mastering the market. My advice? Turn that critical conversation into a next-generation sales leadership program that supports both culture reinforcement and strategy execution. As my Dad use to say..."now we're cooking with gas". #salesculture #conversationalintelligence #strategy

Mastering the connection between strategy and culture

Mastering the connection between strategy and culture

strategy-business.com

Sarah Icely Hill

Senior Vice President at BrandActive

1w

Great article and commentary Doug! I had a profound learning moment with Michael Baran, PhD a couple of years ago when he asked our team to reflect on our "norms" of working together and then asked us how new people come to learn those norms. Critical conversations play a key role in strategy activation.

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