Dex Squared Hospitality’s Post

With over three decades of experience in hospitality and technology, Shiji VP Strategy & Product Anthony Hunt has seen firsthand the transformative impact of the single guest profile. Going beyond basic data collection, the single guest profile is a dynamic portrait of each guest that enables hotels to provide exceptional service. By merging guest profiles from various systems into a singular profile accessible at every engagement point, hotels can not only elevate the guest experience and simplify operations, but also increase direct revenue through targeted marketing and upselling. Embracing a single guest profile results in increased guest loyalty and even enable enables hotels to effectively manage risk and make better strategic decisions driven by data. Essential for staying competitive in today’s hospitality landscape, this approach empowers hotels to take their service to the next level. Take a look at the key benefits of a single guest profile below and read the full article here: https://lnkd.in/enKZkdvE #shiji #hospitalitytechnology #singleguestprofile

Shiji's PMS provides hoteliers with a Single Global Guest Profile. Having a true picture of the guests engagement with your hotel allows you to provide superior guest service and surprise and delight! This leads to greater guest loyalty, improved data quality for decision making and increased revenue through targeted marketing. Anthony Hunt our VP Strategy & Product explains the benefits and why this functionality is such a focus for Shiji Enterprise Platform PMS. #hospitalitytechnology #hotelmanagement #PMS

🎤 Ready to get back to hospitality? Here’s a sneak peek: Otelier’s Jason Freed and Lexton Raleigh are prepping for their Nov. 7 discussion on How Data is Helping Hoteliers Return to Hospitality. Join Jason and Lex to discuss modern ways to integrate systems and centralize data, enabling hoteliers to stop managing technology and return their focus to delivering exceptional guest experiences. 🔗 Register Today: https://lnkd.in/ghvnVHSZ #Hospitality #HotelTech #Webinar #HospitalityLeadership #GuestExperience #DataAnalytics

🌟 Elevate Your Hotel's Success with Data-Driven Insights 🌟 Discover the future of hospitality in our upcoming webinar, "Guest Insights to Guest Loyalty: A Blueprint for Hotel Success." Join the insightful Sevket Seyalioglu and Stephanie Leger as they delve into how guest data can be the cornerstone of unforgettable experiences and lasting loyalty. https://bit.ly/3U0nDux What to expect: 🛎️ Crafting personalized experiences that guests cherish. 📈 Refining marketing strategies for impactful engagement. 💲 Unlocking new revenue channels through data insights. 🤖 Integrating technology for enhanced guest satisfaction. 📌 Mark your calendar! Transform your hotel's approach to meet and exceed the evolving expectations of today's guests. #HotelManagement #HospitalityTech #DataDriven #WebinarLinkedIn

From understanding guest behavior to optimizing room rates, data-driven decisions are the compass guiding hotels towards profitability. Given the fact that our industry is fragmented and there is still lot more to do in terms of making data relevant to the hotels and ownerships... Are you harnessing the full potential of your data? Or are you still relying on gut feelings? #data #hospitality #hotelsales #hotelsandmotels #hoteldata #hospitalityindustry #revenuemanagement #hotelowners #datadriven #hospitalitytech

What’s the biggest challenge your staff faces when managing guest services? 👨💼 We’d love to hear your thoughts! Share your experience in the comments and let’s explore the key challenges faced by hospitality teams. 💬 From overwhelming workloads to balancing guest interactions, managing guest services can be tough. But with AI-powered automation from Servr HotelX, you can reduce the burden on your staff and help them focus on providing a top-notch guest experience. 🤖 👉 Let’s discuss how automation could reduce workload and improve guest satisfaction: https://servrhotels.com/ #Hospitality #StaffEfficiency #GuestExperience #HotelManagement #ServrHotelX #ServrHotels #Automation #CustomerService #DigitalTransformation #Innovation #HotelTech

Managing a hotel shouldn’t mean navigating through multiple platforms, silo data and inefficient workflows. dot.Hospitality helps hoteliers simplify operations and automate workflows, so you can focus on the one thing that matters the most: your guests. With dot.Hospitality, your team can: 🔹 Gain Guest-Centric Insights: Information is linked to guests—rather than rooms—focusing on your customers' needs and preferences. 🔹 Leverage #BusinessIntelligence: Use the power of BI to understand every aspect of your business, identify bottlenecks in service delivery, and improve your services. 🔹 Personalize Guest Experiences: Collect and analyze #data from every touchpoint to tailor experiences and offer amenities based on individual preferences. 🔹 Maximize Guest Lifetime Value: Provide comprehensive insights into customer behavior, and receive personalized recommendations to keep your guests coming back. 🔹 Empower Confident Decisions: Provide your team with real-time analytics to make informed decisions at every level of your organization. 🌐 Discover how #dotHospitality can transform your hotel: https://lnkd.in/dJU6k99y #GuestExperience #dotHospitality #HotelManagement

🌟 Empowering Hotels Globally: Real Guest Data Is Now a Must 🌟 In the hospitality realm, OTAs have a larke market-share with up to 90% in some cases, making hotels dependant and foring to accept very tough commercial terms. Yet, armed with real guest data, any hotel can navigate towards triumph. 2FV (2-factor-verified) REAL Guests Data allows hotels to craft tailored experiences and execute targeted marketing with precision. Leveraging Wiacom.ai for real-time campaigns drives remarkable ROI, increasing guest engagement. Integrating data seamlessly across platforms to hotel CDP or loyalty systems enhances marketing and loyalty endeavors, fostering stronger guest connections. Real-data driven strategies not only yield substantial savings but also propel revenue growth, ensuring enduring success. 🌐 Charting Hospitality's Future 🌐 The time has come for a new standard in the industry. Let's spearhead the digital transformation and prioritize guest-centric service. Ready to make the shift? Let's explore how your hotel can thrive. Read more on Wiacom blog https://lnkd.in/dcZiUqN7 #HospitalityInnovation #GuestData #DigitalTransformation

Today's Revenue Management thought:- This week, we’ll dive into how self-service solutions are revolutionizing hotel operations, enhancing guest experiences, and boosting revenue growth. Improving Forecasting and Dynamic Pricing through Data Insights: The integration of self-service systems provides hotels with real-time data on guest behaviors, preferences, and demand patterns. This data allows revenue managers to refine forecasting models, optimise pricing strategies, and make data-driven decisions, helping to capture more revenue by offering the right price at the right time to the right guest & at the right cost of acquisition. Have a profitable week ! ✌🏼 N. HALL Consulting 🔔 Ring the bell ➕ Hit "+ Follow" 💬 Leave me a comment 👍 Like this, give it a thumbs up #Hotels #Hospitality #Distribution #RevenueManagement #OutsourcedRevenueManagement #Revenuegrowth #Consultant #Hotelgrowth #Coaching #Hotelrevenue #Hoteldistibution #Hoteltech #Hotelmarketing