Shiji Group

We were thrilled to sponsor the 2024 Brolga Northern Territory Tourism Awards in Australia this past weekend, presented by Tourism NT! A huge congratulations to Willing Distillery for winning the Northern Territory People's Choice Tripadvisor/Shiji ReviewPro Award! Shiji's Avril Carter and Tripadvisor's Jessica Small had the honor of presenting this award, which recognized year-on-year excellence based on Shiji ReviewPro performance. It was an incredible evening celebrating the dedication and passion of all nominees and winners who continue to deliver outstanding experiences across the Northern Territory and it was an absolute privilege to support and celebrate such exceptional achievements! #shiji #northernterritories #brolgaawards #hospitalitytechnology

AI and Automation seem to be everywhere, but is the investment really worth it for your hotel? While concerns about ROI and operational adjustments are valid, the potential benefits far outweigh the costs, especially in the long-term. In a fast-evolving industry, waiting too long to adapt risks falling behind competitors who are already leveraging these tools to enhance their operations. We created a scenario to analyze the potential costs and benefits of AI and automation implementation at a 4-star, 200-room European hotel. The key takeaways : ▪ Automation reduces labour, energy, and revenue inefficiencies, cutting costs by an estimated €120,000 annually. ▪ Faster staff response, personalized smart rooms, and seamless check-in meet modern guest expectations. ▪ Smart energy systems lower consumption by up to 30%, appealing to eco-conscious travelers. ▪ Initial investments are recouped within a year, with substantial savings in subsequent years. ▪ Automation handles routine tasks, freeing staff to focus on high-value, guest-facing activities. By embracing AI and Automation, hotels can align technology with hospitality to deliver exceptional service and remain competitive in an ever-evolving industry. To read the full analysis: https://lnkd.in/e_cFbv8T #shiji #ai #automation #shijiinsights #hospitalitytechnology

We are excited to announce that Van der Valk Business, The Netherlands' largest hotel group, has chosen Shiji’s Enterprise Platform (PMS) for a portfolio-wide rollout across 74 properties in 7 countries. This move will enhance the expansive hotel group's operational efficiency and scale their digital transformation by centralizing complex processes like room and event management. With Shiji’s open API architecture, Van der Valk can seamlessly integrate proprietary tools all while meeting strict European data security standards. This partnership ensures their ability to innovate while delivering cohesive, world-class guest experiences across their extensive portfolio. To read more: https://lnkd.in/eMJvJprH #shiji #vandervalk #hospitalitytechnology

The Shiji team had a great time at the Hilton APAC GM & Commercial Conference, engaging with Hilton senior leadership from across the region. The event was a fantastic opportunity to connect, exchange ideas, and explore how Shiji’s solutions can continue supporting Hilton’s vision for innovation and operational excellence. Thank you to the Hilton APAC team for inviting us to this exclusive event! #hilton #shiji #hospitalitytechnology

We were proud to sponsor the BEYOND LUXURY AWARDS this week in Barcelona! These prestigious awards recognize excellence in the luxury hospitality sector, specifically focusing on hotels in Spain and Portugal and have become a benchmark for luxury accommodations in the Iberian Peninsula. Thank you to Pedro Rodriguez Madrigal for hosting at the beautiful El Palace Hotel Barcelona, and congratulations to all the winners! #shiji #beyondluxury #hospitalitytechnology Carlos Calvo

6.7 million visitors converging on a city of 1.5 million—this year's Oktoberfest in Munich saw hotel occupancy skyrocket and room rates surge by 138%. Guest expectations soared along with the increase in prices, challenging hotels to deliver on cleanliness, comfort, and value. While overall satisfaction dipped only slightly, there was room for improvement, especially in hygiene and perceived value. Here are the main takeaways for hoteliers to consider for future high-demand events: • A whopping 85% of reviews mentioned hygiene concerns, highlighting the need for consistent room upkeep, especially during peak occupancy. • Guest ratings for value dipped, with high prices and unexpected fees being the main culprits. Adding perks or transparent pricing can help maintain positive perceptions. • Many guests were dissatisfied with room comfort, especially due to the lack of air conditioning. Investing in climate control and soundproofing can enhance comfort during peak seasons. • Reviews spiked during Oktoberfest, with Booking.com leading as the top source. Prioritizing responses on key platforms during peak times is essential for maintaining reputation. • Munich’s F&B ratings trail the EU average, suggesting that improved menu offerings and improved quality could elevate overall guest satisfaction. To read more about Munich’s hotel performance during Oktoberfest and the lessons learned, click here: https://lnkd.in/e-GPQvQE #shiji #hospitalitytechnology #guestexperience #oktoberfest Shiji ReviewPro Jessica Kurtz

"We are thrilled to partner with Duxton Hotel Perth, a leader in luxury hospitality. As a renowned hotel with exceptionally high standards, their decision speaks volumes about the strength of our platform and the quality of our service." - Nikkie Randhawa-Singh, Shiji Senior Vice President of APAC & Middle East   We’re excited to share that Duxton Hotel Perth, a renowned five-star hotel in Western Australia, has chosen Shiji’s Enterprise Platform PMS as part of their comprehensive digital transformation. As Duxton completes its multi million infrastructure upgrade—including Western Australia’s fastest Wi-Fi and newly designed luxury spaces—Shiji’s platform will help elevate the guest experience and operational efficiency. This partnership marks a major step forward in Duxton’s commitment to sustainability and seamless service, offering guests mobile check-in, mobile dining, and more. To read more: https://lnkd.in/eNXeM4_n #shiji #hospitalitytechnology #duxton #duxtonhotelperth

We just wrapped up an incredible few days at The Hospitality Show! Ryan King and Ryan M. Brough from Shiji enjoyed connecting with industry leaders and partners and engaging in insightful discussions throughout the event. A big thank you to American Hotel & Lodging Association and HOTEL MANAGEMENT Magazine for hosting this impactful event for the second year, and to everyone who stopped by—your conversations and ideas made it truly memorable! It was inspiring to see the latest innovations shaping the future of hospitality. #shiji #hospitalityshow #hospitalityshow2024 #ahla #hospitalitytechnology

From all of us at Shiji, wishing our customers, partners, team members, and friends a bright and joyful Diwali! May this festival of lights bring warmth, happiness, and prosperity to you and your loved ones. Happy Diwali! ✨ #shiji #diwali

🌟 We’re excited to share that Shiji has been nominated for the 2025 HotelTechReport.com Awards!   Each year, top hotel tech companies compete based on user satisfaction, striving to be the best-rated product in their category. Our nominated products—Shiji Enterprise Platform, ReviewPro, and Infrasys Cloud POS—have been recognized for their innovation in hospitality technology.   Thank you to everyone who inspires us every day! If you’d like to support us, please leave a review here: https://lnkd.in/e8jHNKzi   #Shiji #HotelTechReport #Innovation #HospitalityTech #HTRAwards2025